Great service here! Manuel was fast, efficient and knowledgeable. I came here for a TPMS program after waiting at another shop who couldnt perform the service... Manuel got the job done and got me in right at my appointment time. I appreciate this type of service...
Discount tires staff always give great service no matter where you go!
One of my tires was low and I pulled into the line for air. Josh helped me out, he was very nice very courteous and gave me some information that I needed I recommend Discount Tires anybody
Management great. They fixed a problem that was made by employees. They would have got a five.
I have become a Discount Tire fan. Not only do they have the best prices in town, the customer service is always fantastic! I own a rental car business and things can happen at the most unfortunate times. Discount Tire’s team always works to get you back on the road safely and quickly.
I had a really great experience today at Discount Tire. I was under a major time crunch (I was passing through Vegas on a family trip). I was able to purchase tires and schedule an appointment online. I really appreciated the Military discount as well. The team got me checked in and taken care of in about an hour. Thank you Omar and Manny!
Great service, they explained and went over all the tires for my car and finish exactly when they said my car would be ready.
This place is always busy... and with good reason. They are professional and courteous. Went in for tires(had appointment) and was out in less than an hour. Completely hassle free. Didnt try to upsell me anything I didnt need. Just got my car in(this took most of the time I was there, as stated this place is BUSY), my tires on, and me out the door.10/10. Will do business again! Definitely make an appointment though... one karen came in without one around noon and went straight past the line to talk to the guys at the desk while I was there. Her estimate was 6PM for a flat fix. Must suck not to have a plan or the capability to deal with stuff like this.
Tire had a flat, they honored the fix or replace guarantee, which was nice. Luckily, I got a flat within a couple miles of a discount tire and made it here.There was long line and 10 minute wait, but the employees had smiles and tried to quickly help everyone.Overall it was a great, no real complaints, 5 stars. I would definitely suggest Discount Tires.
These gentlemen got me in just as they were closing to remove a screw from my tire. Then NO CHARGE. AMAZING. I need new tires soon and this will be the place. Thanks guys!
Stopped in for tire service. Pressure was very low in all 4 wheels. They took good care of me at no charge. It doesnt matter tgat I buy all my tires tgere. A technician will fill your tires for free anytime. Great service.
Thank you Manuel for helping me today. I have a better understanding of the tire problem.
Wonderful customer service at this location. The employees are very helpful and honest! I will definitely keep coming to this location.
Excellent service....This location has always helped me out.
Ive been coming to Discount Tire for years and they always do a great job. Excellent tire warranty and friendly service most every time I come in.
Top flight service by well run operation.
Always have the best customer service experience at any Discount Tires location.
Alittle slow at the tire check station but I got my TPS light issue resolved
Great service Everytime I go! Make an appointment so itll be quick! Thanks for being Awesome guys! No matter what part in of town I like the Rancho staff!
My favorite tire center. Great friendly service. Good prices!
Good prices friendly service and free tire checks. Always busy
Best customer service..Had an appointment..they got me in and out
Just did business at Discount Tire. Just want to say Joe Costentine was awesome!!! Kind, and professional! He approached my car as I pulled up in the cold but stayed at good distance to allow me to approach him. Very professional! He opened the door for me, called me by my first name and always looked me in the eyes when I spoke. Awesome like I was saying. He didnt just give me a fair price but the best in town for my 18 year old sons car! Again and respectfully Mr. Joe Costentine was amazing! If you want a professional experience with the best prices in town please go to Discount Tire on W. Craig Rd! Will shop here for all my automotive needs!!! Thank you Discount Tire for hiring an amazing young man!
Gentleman everywhere..nice people, like family ..love this place, God Bless you guys.
This is definitely a top notch discount tire. The staff are always nice and helpful. Usually dont wait long and always kept posted as to progress.
Great customer service, which is rare in most LV shops. I recommend the N Rancho location!!
Manuel was very nice and super educated. Mike R. was a little rude. Granted we were a hour late however his comments were rude. Not to mention we dropped the car off and 30 mins later car was ready for pick up. So all Mikes comments were unnecessary and unacceptable as the client. My rating is more based toward Mikes actions.
Won’t go any where else. These guys are on it.
These guys are always professional and have fair prices, I have gotten tires for my cars from here for a long time. Now I live far away and I still make the drive here. They see you what you want not what they have in stock. Deal cash and get a discount 😂
Very fair. Tries done as promised. Excellent service
Omar was great! He had a chance to sell me tires but was professional and honest with me and said your tires are old but are still good. I will go back a buy new tires from Omar in the future. 5 stars
Not the best place to come get free air, appears to be understaffed, the people working are overwhelmed (Rancho location)
This is my go-to location. for air checks and repairs when needed. I always fee respected, and the work is done well.
Right now Im sitting waiting to be helped. I can hear them telling each other thats theres someone waiting. But they dont come out to help. So thats cool. This is Las Vegas. I tip these guys. Smog guys etc. I believe Im GNA stop doing that.
Hands down the best customer service in the industry! Im a customer for life.
They always get the job done in a timely matter and without breaking the bank!
A great place to get all your tire, custom wheels.. Got my custom wheels, tires for Christmas.. Very courteous and professional, helpful... Thank you everyone...
My #1 tire store, excellent customer service.
Been going to DT for years... Hands down, best place. Yes they all achieve the same end results so it sometimes comes down to the little extras where differences count. Got there an hour early for my appointment, was thanked rather then informed I was early. The shop guys worked as a team and knocked it out quickly. The customer service was clean, concise and straight forward. AND... Unlike any previously visited location, it may seem silly but, they shined the tires. A tiny extra mile effort that goes the distance. A++. Highly recommended location.
Excellent group of professional tire technicians with a great location, and friendly service thats fast, well-expllained and courteous... Much better than dealerships!!!
It was pretty busy but they got my truck tire fixed. One of my front tires had a slow leak and they fixed it for free.
Thank you for offering your services for free for quick tire pressure checks. I know this takes time out of your busy schedule to check our tires when we just pop in, and I want you to know we really appreciate it. If you take advantage of this, please show your appreciation by tipping a few dollars to the person who gives you peace of mind by checking your tires for you. Thanks Discount Tires.
The people were nice and the tire prices were fair, however they took over an hour even tho they were not very busy. Also they did not put the security cap back on one of my hubcaps so it fell off 2 minutes after leaving. I showed them where the key and the cap were in the passenger seat but they forgot one I guess.
Brandon is AWESOME. He is helpful has a pleasant smile and very resourceful.
Honest people, great service and customer service! I had an issue with a tire that I thought I would need to change but they fixed it for me in no time! Special thanks to Mike who was very helpful.
The Touchless Experience was fantastic! I shopped and purchased online with an appointment. I pulled up to the door and waited less than a minute to check in. They had a bay with my name on a sign. They guided me into the bay and checked my id and payment. I then sat in the car while they put on the new tires. Mike, Brady, Brandon C and Jacob S were great. This was by far the best new tire experience I’ve ever had.
Russell helped me. It was a great experience
Friendly service but a bit of a wait.
Great Deals on Tires & Good Service.
I just went to check the air in my tires. Service done with a smile.
As always, professional, courteous and quick service.
Play Hooked up my homeboys trailer cant wait to go fishing
Great service. Prompt and courteous! Professional and quality work.
Always good service
Just booked an appointment on the phone with Manuel, customer service was immaculate.
Excellent services!
Great service and fair prices!Thanks
Fast & friendly service. Contact less service.
I dropped off my car because it was vibrating and pulling to the right side while driving it. Cameron explained everything in detail, we ended up with 2 new tires and the other 2 got balanced. Now the car drives like new. Great service, good price!
Great employees, wonderful service, explained my service to be done., friendly. Im happy with them
Josh C went the extra mile to help me and was very polite. Not too busy her at this location. Very professional staff
Terrible customer service experience. Inept employee. Thought it was appropriate to bad mouth another major company. I would stay away
Great staff. Had a low tire on my RV, they checked all 6 tires quickly. And provided me with a free valve cap. All at no charge. (Tipped the hard working team member.)
Professional and extremely fast! Would recommend 100x over. Best tire prices in town
Checked the air on my RV with dual wheels. Awesome service! Will be back to bring any tire business I have to conduct!
Friendly employees . Get the job done in a timely matterr
Mike really helped me out today. 5 star service.
The Guys over at this location are always straight forward and provide excellent service. I highly recommend going to their location. Best times to get quick service is between 8am-10am.
Excellent service
Long wait for an air pressure check. And I was the only one on line.
Made an appointment for service, they even got me in early. When your done shopping around,go to Discount Tire to get it done.
Got free air check.. fast friendly service
It was terrible for the 2nd time in a row,, I went there to have my tires check and I waited for over 11 minutes. To other vehicles behind me decided was too long and left.. I went inside the store and was helped immediately by one of your service advisors.. But I told him that I was outside awaiting port air and it was 11 minutes plus. The inform me that they were very busy which I underst and but it is hot in Las Vegas and 11 minutes sitting in a car is on acceptable.. I told him if they were that busy they should close that part of the business so people would not have to wait so long for no service.. I would have felt better knowing that and come back at another time.. What is the 2nd time that happened to me and I feel your company has truly lost its customer service on many levels.. He did speak to me quite politely.. It would be much better if you hired one person just to keep an eye on what you guys advertise as our time is valuable.. Thank you for listening to me...😯😯
Great service at a great price!! I ate lunch while they balanced my tires. Super friendly staff.
Good service.
Came here to have my tires checked. Pulled in and sat for TEN minutes without being acknowledged by anyone. Multiple employees are walking by and making eye contact yet no one has acknowledged my presence. Id go to another location where the staff isnt rude to customers!
Always the best price for tires. And excellent service.
Great bunch of fellows, buy all my tires there.
Fast friendly service and the tires were over $100 less at discount then they were at another company I checked out here in town.
Always have had and have GREAT SERVICE... I have bought my tires from DISCOUNT TIRES and have Never had any problems with them.. I always purchased the extended warranties when I buy tires, they will replace your tires, without any questions if you have the warranty on them, i.e. if your side wall is blown out or they are have irregular wear and tear, etc. It is worth protecting your expensive tire purchase!! And tire rotations are always free too!!!
Been going there for over 20+ yrs ..Had 4 tires done,in and out in 45 min
Great service every time.
Great friendly staff. Got me in and out with all 4 new tires pretty fast for being black Friday and them being busy. Only took almost an hour and a half
Great service! I pulled in having picked up a screw in a tire. In less than 45 minutes it was repaired and I was on my way. The best part was the cost. My favorite 4 letter word...FREE!!
Great tire shop. Highly recommended!!
Staff is excellent
I did my homework on tires. Even tried to shop around after I got my quote from Kris. Their prices and especially their customer service could not be beaten. I only waited 45 minutes and Wala! My car was done. Great job to everyone at Discount tire on Craig/Rancho. If you wanted the best customer service, this is the place. You cant get much better than this folks.
Awesome experience, this place is so legit. Fast, friendly, reliable service. Omar is great!!!
Great Service. In and out very fast. Courteous Staff.
These guys are always friendly and quick. Had a road hazard replacement on two tires. They got them delivered from a different store the same day and got me back in business.
Thank You Mike... Long Tome Friend and Tire Guy. Still taking good care of Me...
Great customer service
If you are looking for a great place to find tires at a great discount, then Discount Tire is the place. Great service, very knowledgeable staff and their warranties and prices cant be matched.
Outstanding, fast, courteous service. A go to tire shop!!!
Best customer service! This place is awesome! I had a chip off my tire and one of their techs Chris which I had the pleasure of meeting. Came out checked the tire. There was no need for a new tire! He then checked all tires and all was good. He even added air. Thanks for the help!