Always a great experience. They have the best customer service and have always been upfront and reliable. Highly, highly recommend them and I can’t say enough about how stellar the service is! Mike, George and Alec..THE BEST!! Thank you!

RUN FAR AND FAST!!!! Dont waste your time or money.I honestly did not think this dealership could get any worse but boy was I wrong. Findlay KIA is the absolute worse company I have ever dealt with. Save yourself the hassle and run as fast and far as you can from the dealership.Findlay in my opinion is incapable of being transparent, telling the truth, or having any integrity.After having to contact the Better Business Bureau, The State Attorney General, and KIA International they finally responded to me. After obtaining in writing they would makeup the difference in the refund I was owed. I was told they would not makeup the difference.I scheduled my first FREE oil change. I showed up at the appointment time for the 30- minute oil change and was informed it would be a minimum of 1 1/2 hours before they would even touch my vehicle. WHAT IS THE POINT OF HAVING AN APPOINTMENT! I do have a life outside of sitting and waiting on Findlay KIA to actually do what they say they will.

My experience was absolutely amazing with Findlay Kia. This is my fourth car I have purchased with them and the process is always so smooth and easy. My recent experience with Justin Hong was the best. He was the nicest and clearly explained everything I needed to know. He made my car buying experience flawless. Scott the finance manager was also great. He also took the time to explain things where I could easily understand and was just overall down to earth. I will definitely be back for my next car. I definitely recommend Findlay Kia to anyone thats looking to purchase a car!

It was very hard to communicate with Alec the service manager. Didnt pick up the phone and didnt response to any messages that I had left in his voice mail. Not able to explain the cause of the problem(s) of the car until I got my car back. I had to read the report of the man who fixed my car.They didnt put back all plastic clip on covers for electric panels inside of the car. All covers are laying on the floor. Did not put back the back seats up. Took two weeks to fix it and they parked the car outside when they are not working on the car. And they didnt even bother to wash the car before release it back to me.

Wonderful and stress free experience! Traded in my 2014 Kia Soul and they gave me a great deal on the trade in. Bought a 2019 Hyundai Elantra SEL which had less mileage and far more safety features as well as back up camera which I love. Great car and Justin was so helpful in finding this car! Scott in Finance was excellent as well. I highly recommend Findlay Kia❤️

I got the best treatment and drove off with my new 2022, I’m totally getting my cars from Towbin Kia from now on for the next 5 years I’ll be going for all my automobile needs.

I went to the Kia on Sahara and Decatur to get a recalled sensor replace. Ive been calling them all week trying to set up an appointment nobody ever called me back. So I just walked in. The lady said that that the piece that I need it was out of stock and if they were going to order it and so I had another sensor that needed to be done and I gave it to her and ask her if she do it and she said shed see what they could do and I said okay great thanks. She called after he was done and told me it was going to cost $75. She never quoted me that so I had no idea that thats what you was going to charge me or I would have told her never mind. So I told her I couldnt afford it and she said do you want me to have them take it off and I said okay go ahead. And she actually did. I understand not wanting to do work for free but she should have told me how much it was going to cost before she did it thats just how it is with sales and customer service and everything. To make a long story short they have the worst customer service ever I wouldnt suggest anybody go there go to the one in Henderson theyre much better.

Jeremy was a great person to talk to very informative! Help my husband and I with a lot, answer all of our question and concerns for the car we got ! I recommend him 100%

Justin (sales) and Scott (finance) were awesome and the whole dealership treated us like VIPs. Highly recommend especially if you are looking for a Telluride! We love ours!!

The dealership employees were friendly and helpful. They took the time to hear my needs and to be straight forward through the car buying process. They made sure that before I drove off the lot in my new 2022 Kia Soul that I understood how to use the technology and features and set up the technology while I was there on the lot. I appreciate all that they did for me as a novice car buyer.

We had an amazing experience at Findlay Kia! We told them exactly what we wanted and the price range we wanted to pay. They worked with us to find the perfect vehicle. Everyone was fantastic during the experience and we would highly recommend their dealership to anyone!

I came here to get a “free car wash” after a huge purchase last weekend. They quoted me 40 minutes and it looked like they didn’t even run it through the machine as my grill and rims were still filthy. When looking at the after result it looks like they just sprayed a hose on it and hand dried it. Don’t offer free car washes if you’re too cheap to do the job. I’d rather just put you money at that point. Disappointed this Findlay Kia doesn’t keep integrity on their promises.

I have been to Findlay Kia twice & have received two totally different experiences.The first times, the technician was very attentive & made sure to communicate with me on all things being done. When the service was complete, he came into the showroom & escorted my wife & I to our vehicle. As we were walking, he thank us for our business & complemented us on our vehicle. He was very welcoming & a delight to work with.This last time, the technician was very slow at coming to speak with me. When he did, he was very vague with verifying myself & the vehicle being worked on. He stated that he would come back & go over any service needs when the job was done. I NEVER SAW HIM AGAIN! I got a call from the cashier… signed my name… & was handed my keys. No escort… no thank you for letting us service your vehicle… not even a goodbye, please come again.

The service manager jose went above and beyond to see that I was a satisfied customer I appreciate his kindness. I made an appointment to check out driveability issues and dropped my car off at 7am yesterday and No one has even looked at it yet so theyve had my car just sitting there for a day and half for nothing .why not just call me when you are ready to check it out? I need my car

Seth was extremely welcoming and kind. The experience overall was great! His knowledge and presentation of the vehicle made our decision that much easier. Seth made being at the dealership enjoyable! He had a soothing and calming demeanor. We are very excited to be back at Findlay. We were with Findlay Chevrolet before and we haven’t had that level of customer service since! Thank you! Please let us know if there is another way to express to his boss how great of a job he did.

I was very pleased with the service that I got from this dealership. It’s probably the best dealership I’ve ever been to for Kia. I was going to have to wait until December to get the recall on my car done in Kingman but I called Finley and they got me in within a few weeks. They were very professional and courteous and I really appreciated Alec for Making sure that everything got done. I definitely would go back to this dealership and refer people to them!

I bought my used Kia Soul from another dealer in Las Vegas. I did this because the particular dealer had one is stock whereas Findlay Kia did not. After the purchase I was given the runaround by the dealer I bought the car from.I received a recall notice from Kia and called Findlay Kia and they were great. They set up an appointment for the following week. I took the car into Findlay and Jose was great. He explained the process and stated it would take less than an hour. Lo and behold 35 minutes later he called me and stated everything was OK. No problem with the recall. My car was washed and Jose walked me to my car and explained the inspection was performed, all fluids topped off, along with air in tires, and washed. I know this is my dealer I will be going to for all my Kia service.

Justin was our salesman and he was awesome!! He was easy to talk to, knew his stuff and got us the deal we wanted. We came in prepared and they were prepared to sell a car. So we made it happen with little back and forth and we were out with our New Car in a flash. Great experience!! Highly recommended!

This is the first dealer that I have been too, that actually cut all the BS and got my family in and out quickly(well as can be for waiting for credit checks and such) with our new car. It will be a long time before I buy another but this will be my first choice!

Amazing service from George!!! My husband took my car I did a multi inspection… and they were very very honest….. on the the things I will need service for !!!!!!! They also washes my car for free!!!! We will be back… ask for George in service he has amazing customer service and we appreciate Findlay Kia in Las Vegas for hiring wonderful people!!! Thanks again you George and entire service team… you guys rock!!!!!

I own a Brand New 2021 KIA Soul. The car as of date runs great (“engine-wise”). But shortly after purchase my new 2021 KIA Soul has been plagued with small annoying problems.Just ten days after purchasing the 2021 KIA Soul, the air conditioning system went out. Diagnosis: Diagnosis: Air Compressor Was Not Turning On and The AC Condenser Was Leaking Freon. A new condenser was installed and recharged with Freon. The car of course was still under manufacture warranty so the KIA Dealership repaired the car at no cost.About three weeks later (a second incident). The 2021 KIA Soul Windshield Wiper Water Pump stopped working. I took it to the KIA Dealer to be repaired. Diagnosed Issue/New Issue: Windshield Wiper Water Washer “Front and Rear Motor & Pump” had internally failed - causing fluid not to come out. It was repaired and fixed at no cost; the car was still under manufacture warranty.Then again, about one month later (a third incident). The 2021 KIA Soul Windshield Wiper Water Pump once again stopped working. I took it back to the KIA Dealer to be repaired. Diagnosed Issue/New Issue: Windshield Wiper Water Washer “Nozzle” was internally failing - causing fluid not to come out. It was repaired and fixed at no cost; the car was still under manufacture warranty.As of October 2nd, 2021, no issues as of yet. Let’s hope it stays that way.(END)

I had a 9:30am appointment scheduled for maintenance on my 2020 Kia Niro. I pulled up and was quickly greeted by Jose. Jose confirmed the work to be done, escorted me inside and advised that he would let me know when my car was ready. The work was done faster than expected and he had my car washed too. Im very happy with this dealer and Jose in particular!

I simply went to order a key I thought but left with my key an unexpected needed surprise thanks to Jessica in parts who definitely exceeded my expectations going above and beyond. I saved Time and money not ordering the wrong key and was in good hands while there. Kerri the cashier was also very pleasant and efficient with her end. Funny as it sounds I didnt go to buy a car but still Left with the experience that I had. Very good ladies they definitely need a promo raise to show appreciation.

Kia service department Jose is exceptional however the wait time to get an appointment is not acceptable . The average wait time to get an appointment is a couple of weeks no matter what your problem is. If you leave your car it wont be seen for about a week and then after that the wait time to get it fix. This is the reason for the low score. Too long of a wait time for your car to get ready.

I took my car in for Service and Recall items (2). There was a mix up on scheduled time. They had 11a.m. and I had 9:30 a.m. I know mine was more correct as was told it would be ready that day if I came in early because of the recall item. My service attendant said they could get it out today if I just did the service. I said OK but will I be provided a ride home like they usually do? He said no because I was just doing a service and I knew I would have to wait. Normally that would not be a problem but I had something that needed to be done this a.m. I told him, just cancel everything as I need to do something this morning time. I took my keys and walked out. Nearing my car I stopped and went back in to see the manager. I didnt think it was my fault about the time mix up as I know I would not have agreed to leave my car overnight which I would have had to do if the recall items were worked on as scheduled. I spoke to the manager who advised me its OK..They would do just the service and provide me transportation back to my residence and pick me up when the service was completed. This is a great company and operations. Thanks for your consideration.

Great service, fast, efficient and polite. Alec was very professional and answered all my questions and made it easy to understand the process of car maintenance.Thank you again for great service!

I love it here, back in January of 2021 I got my car and Im loving it. Alex in Service was more than helpful in providing me my service and is very kind. Thank you Alex for the great service. See you all soon.

We have always had awesome ppl here at kia the 9+ yrs have deal with Kia getting our cars serviced or buying one.friendly ppl that work here we wouldn’t go anywhere else for our service or buying a car.even the free car washes did a great job.

Findlay KiaI recently had my car for service here in Las Vegas, Nevada and it was and always has been a very rewarding experience. My current service was for the 67, 000 mile package. I highly recommend! Always friendly, courteous, and knowledgeable staff.Along with the exceptional service and expedited handling of fixing my trunk latch very recently!!

It has been a long time since I’ve been received excellent service. This is the whole truth and nothing but. I had driven from Northern Nevada and called Findlay to see if they could accommodate my warranty inspection while in town. Iliana in the service department asked if I could come in today. I did and she had everything done in an hour and took care of the recall notice, which I had an appointment for next week to have it taken care of in Reno. I pride myself at my job for excellent customer service, she impressed the hell out of me. Thank you Illiana.

Service writer was great. She remembered me from my last service and took the time to go over the report with me. I had appointment but it still ended up taking almost two hours to change the oil and rotate the tires so that was the only downside. I will continue to have my services done here.

I’ve used the service department 2 or 3 times. Once I’m there the service is great. Unfortunately, when you call to ask questions or make appointments the person that answers the phone isn’t very helpful or friendly.

Just recently had a service done with Jose per my battery. I have to say Jose was truly amazing, I needed to get in as soon as Possible to have the battery changed at first didn’t look like I would be able to get in due to the busy service schedule. That had me down, the battery had died and I was leaving out of town on the weekend and of course having to try and go to pay for a battery was a little stressful. Jose absolutely came through for me, he let me know he could squeeze it in the next day and on top of that letting me know my battery was still under warranty, it literally made my entire day. He made that happen for me and my experience with the service was awesome.

5-stars isn’t enough!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️I will always come back to Findlay Kia for my car needs! We worked with Justin to get our newest car, 2021 Kia Sorento. Justin was more than helpful, I’ve never experienced that much attention to a clients needs and customer follow up than I have with Justin. Findlay Kia is lucky to have such a dedicated worker on their team. I would recommend anyone needing a car used or new to go see Justin at Findlay Kia! You will not regret it! Thanks for getting my little family into our dream car Justin! 😊

They got me an appointment 3 months earlier than my usual dealer to fix a recall. Its not my regular dealers fault that they dont have enough help. But it made me feel safer to get this done. They were fast and friendly.

Very friendly place. Workers are professional and very kind. Tried to meet customers’s needs! Especially, my dealer Josh is the best worker. Kia might be very lucky to have him. Thank you!

Very professional and friendly. Will definitely return for service.

Mitchell is a very kind and nice sales person.And John is too. I dont know the store manager well but I am sure these two guys are great.

Called to have a safety recall and to have my 7500 miles oil change done. Needed to wait 2 weeks to have it done. Due to the high volume of service work. They give me a appointment for 9/21@9am. I was received by Iliana V. service advisor. she greeted us with a friendly smile. I told her about the recall and she suggested the 7500 mile level maintenance which is what I had done. I left the car there and was called 4 hours later. to pick up the car. When I meet her she had done the work and also replace the battery. which she had called me to tell me that it was needed to be replace. She had told me that the replacement would at no cost because it was still under warranty. Its a pleasure doing business with this dealership. 5 STARS goes to Iliana and the pit crew!

9/24/21 - UpdateI got an online trade-in offer on my vehicle from this dealership of $14,900. Which I ignored as I had been offered more from every other dealership. But, this dealer emailed me and stated that was just a low ball offer and if I drive the over 60 miles to the dealership theyd offer more than the low ball offer of $14,900. So, since they had a vehicle I was interested in I drove there. Once they found out the vehicle I was interested in only cost $14,990, they made an even more insulting low ball offer on my vehicle of $14,500. All so they could get extra cash out of my pocket after they had already wasted my time and gas having me drive the over 60 miles from Pahrump with lies.9/17/21-Not impressed at all with the parts dept guy. Seeing as I was the only customer in the place there was no excuse for making me wait over 30 minutes to not even help me. Need better service.

Bought my car here, only get service from the dealer. Top notch mechanics and customer service, really dig Illiana and her high touch service level. They even set me up with a case for my charger. Appreciate y’all!

It was our first time ordering online and the process was easy the team at Findlay Kia made it a smooth transaction they even delivered the vehicle to our home. Bibi and Scott were two nice people to deal with.. they let you know what your financial option is before the vehicle is delivered you agree or disagree that simple for the first time I had no haggling with a dealership yes we would recommend people to give Findlay Kia a shot if youre thinking about ordering a Kia brand car...

Took hours and multiple phone calls to confirm they received my car. They never called me to confirm that my car was there and never called to tell me what was wrong with it or an expected timeline for diagnostic. One of the times I called they told me what the repair was, and the expected timeline, and that theyd call in a rental. When I called to confirm my rental, I did not have a reservation. Took a couple more times calling in to get my rental reservation placed and confirmed. A LOT of running around and being sent in circles at this place.

Very friendly and fast. Took my car in for a recall about 2 hours early because I was leaving town family emergency. They had me in and out within 30 minutes!

Mike at Finlay KIA was exemplary! I came I from out of town for a family funeral and I had an issue with my car. He simplified everything for me by checking me in right away, explaining the process and getting me a ride to my destination while he figured out what he could do for me in terms of repair and car rental. He has amazing customer service and follow up. He got me a car rental which I had for 3 weeks while my car was fixed. Went back to pick up my car and my car was running like new again! He made my entire trip less painful & stress free! My brother even praised his service! That’s what you call a professional service guy!

After having a terrible experience at Jim Marsh KIA, I was skeptical with attempting to go out on the market, but I mustve submitted my interests online and Scott Bier from Findlay KIA called me. He made my upcoming visit seem so simple and told me what to bring to prepare for my visit. When I arrived, both Scott Bier and Brian Contreras made me feel comfortable and important. They were both professional, friendly and helpful. Answered all my questions, didnt make me feel pressured at all. In fact, I felt proud of my purchase. All documents were explained thoroughly. Chad Hastings the manager was also very informative with all the documents. Loved the service here and will definitely recommend Findlay KIA to all my friends and family. Im a proud owner of my Sorento! Thank you Scott Bier, Brian Contreras and Chad Hastings for making my visit comfortable and fast.

Stopped by here for a scheduled service appointment. My coordinator was Iliana. I expected the usual 2-3 hour drudgery. Was pleasantly surprised when the service was done in about an hour, along with a complimentary car wash. Iliana (and the other staff) were extremely courteous and professional. Will definitely consider being a regular here as long as I have a Kia. Thanks team!

I needed a car badly. I went shopping at all of the Las Vegas Kia dealerships and I got all of the usual game playing stuff that you always go through trying to buy a car. I finally worked with Bill Waugh,my salesman, Nemo the gentleman who taught me all of the stuff about my car, and Chad the finance manager, at Findlay and they were all AMAZING!! They were very upfront and honest! What they PROMISED ME is WHAT I GOT! They did everything to make the deal work! That is almost unheard of in the process of buying a car. I got my new car, and I couldnt be more happy! This is a very hard time to buy a car right now...but if you want a great car at a great price and GREAT customer service....Go HERE and see these 3 guys. You will not be sorry!!

Wow, just an amazing experience. Ive purchased and leased about 8 vehicles, this one was the best of all. Unfortunately, due to chip shortage, there was a limited selection. Call before you go. This store is # one.

Very nice facility, employees were friendly and very honest. Very easy transaction and most importantly, a great car that I drove off the lot. Would definitely go back for my next vehicle.

Service writer Jose is amazing. Always taking care of his customers and making sure your vehicle is good. Great service writer.

No pressure sales experience with great prices. A finance team that works to find you the best deals and doesn’t over sell additional warranties and services. Would recommend to all.

I made an appointment due to a recall notice I received. I cleaned my schedule for the day since I knew I would be tied up at the dealership for most of the day. Well I was pleasantly surprised. The service advisor that helped me was friendly and informative. I was back on the road in less than half an hour. The waiting room was very nice and included free coffee! This is a great place to do business.

Very friendly staff. Great customer service. They took their time and worked with me to get the payment that fit my budget. No aggressive car salesman tactics.

I recently relocated to Nevada & this Findlay KIA is the best I’ve visited. Great friendly service, decent wait... comfortable waiting room 5 stars!Especially the customer service every personnel is friendly & informative!!James helped me out with my service call.Also, service answer even before they’re open convenient, friendly, informative & very helpful.Thank you Findlay KIA

Findlay Kia5325 W Sahara Ave, Las Vegas, NV 89146, United StatesWent here yesterday and was very happy at the way they helped me out.Micheal was awesome, they even cleaned my car and repair my door, the Rubber had come off on one of the doors and they put it back on.Micheal was friendly, easy to interact with and professional at the same time.They were quick as well. I was out of there in 30mins. Keep up the good work 🙏

The Kia dealership on Sahara is wonderful! Everyone has always treated me with respect. At my last appointment, my recent encounter was with James and his flexibility and ability to answer my questions was extremely helpful! The mechanics team fix my car promptly and efficiently.

I was sent a recall on my car called got an appointment. When time came went in they were curious took care of the problem in a timely fashion. Jorge Carol was who worked with me knowledgeable very professional. Thanks for the great service.

Worst customer service ever, went to get clips for brakes, they were more worried about up selling a complete brake set or brake service instead of taking clips out selling them and replacing them later. Very disappointed. What happened to customer satisfaction? I guess taking care of your customers is a thing of the past.

Findlay Kia did a great job on my car and were constant professionals. They let me know what was next as far as service and their recommendations. Thanks for a great experience.

Super friendly and above and beyond service from Jose Montanez! Thanks to him, I was able to get a rental and drive back home to California while my car was being serviced. Would absolutely come here again if service on my car is needed.

I own 2 Kia vehicles since 2016 I love them the service people are really nice. Ill recommend this place to anyone who wants service or wants to buy Kia

*Update* the stinger I wanted finally arrived in the US. Due to how limited new cars are right now, all the prices have gone up, especially on high demand models. Justin and Findlay Kia honored the original deal they offered me a couple of months ago. The process of buying the car was quick and easy, and I am very happy with my new Stinger GT2.*Original* Justin was very knowledgeable on the Kia stinger I was interested in and overall seemed very passionate about cars. Unfortunately they didnt have the exact car I wanted in stock but I look forward to working with this Findlay in the future.

Great Experience! Jose went above and beyond and this is where I’ll continue to get my Kia serviced! I highly recommend!

Craige, Brian and the financing dept were wonderful to work with. I was in from out of town on a short time frame, they made everything smooth and simple. Truly no hassle. I appreciated the professionalism and courtesy they all provided us.

Great experience! They answered all my questions and I got a car wash, too. Wonderful staff.

I would like to thank Jeremy for all his help during my recent purchase with Findlay KIA. Was there during and after my purchase. I really feel warm and fuzzy. Hey Now, Russ

Everything about Findlay Kia exceeded my expectations. They took their time to find a way to make me happy. Bill was amazing from the tome we got there and also Chad who helped me make a deal. I was nervous going in and they made me feel at ease.

Took my car in for a warranty issue. It took them 2.5 months to fix it, so my car sat on their lot, untouched for 2.5 months. Because of this, it caused my battery to die and now I have to spend $170 for a new battery, just a day after I got my car back. Not ok.

Every contact between Kia and I has been very pleasant. They fixed my car before scheduled time. I appreciate all the help.

I had an appointment for a recall, they had said I needed to leave my car for all day. The service advisor 1354 JORGE CARO said if I could wait 1-1.5 hours he would get it done. That was great, in 08:17 and out 09:00.Thank you

Mike who works in the service department is AMAZING! He cares about his job and the customers. Great customer service. Thanks Mike!

Great attention to detail. Very helpful and honest. Alec was great!

Mitchell and John will help you kindly.The sales person, Mitchell is really nice guy, very kind and fast!I bought a Telluride EX with Nightfall edition. I got to know why Kia Telluride has been on the Number One last 3 years. You can listen to the music with the lowest volume in highway and it has all advanced tech.My experience in Fndlay Kia was great due to the quality service from Mitchell and John all the way.

I was in the market looking for an SUV, and out of all the different dealerships, Findlay Kia was the most pleasant to work with. Working with both James M. and Joe made the process easy. First off, unlike other dealerships, they didnt harass me every hour of the day about my interest at a vehicle from several people. I was receiving messages from one person and it was a consistent channel, I didnt have to talk to several people about a single inquiry even after being introduced to James as my primary salesman. When it came time to negotiate a sale, it was ironically the least stressful part of the process. James was very clear on what he could and couldnt do, then there were obviously the grey areas of negotiating, which honestly just made the decision easier for me.

I had a wonderful experience with Jay Galarza. He made it possible for my family and I to get the car we needed. Very good listener to what are needs are. Will suggest him to others.

From the very first point of contact Justin was amazing! He was personable, communicative, & his no pressure approach was refreshing. I work in sales & I have high expectations when purchasing; Justin not only met, but exceeded them. Chad in finance was funny & made the process so easy. I had worked with other Kia dealerships here in town & 1 in California & would definitely choose to go straight to Findlay Kia next time. If you are in the market for a Kia, I highly recommend Findlay and if you want a superior experience, ask for Justin.

Fantastic team… made purchasing quick and easy.

Jorge was awesome throughout the process. He called to keep me updated as the process went along. I am very thankful for Kia getting my car back in order when someone else failed to!

We rcvd a upgrade with 0 down we had a 2016 Soul now we were blessed with a approval for a 2021 upgrade in January 2021. Wow didnt see that coming. That day was amazing 👏 we waited however that was to our favor. Excellent service the manager.....person that helped us.with the loan, as well the fantastic Sales person. 👏 We are very happy 😊 wed like the suv nxt. Well see.what God.says🤗.. thanks so much.Kevin & Yvonne Robertson

Employees at this dealership are top professionals, they seem to have full knowledge of the work they do they treat me and my wife as valued customers and show hospitality to us at and all visits. Thank you KIA

My 2013 Kia Optima needed some fixing. Jose was the Service guy to help me with my Kia issues. Jose the Service dude, he was fast & honest. He Said we wont do anything unless you authorize it. He called me in the morning once my AC was inspected and told me the major problems with my AC:broken compressor with some broken ribs and belt. Having a broken AC in Las Vegas is urgent. So I gave him the green light and he had it fixed that afternoon. All five recalls had been addressed, new oil change, and my AC is like brand spanking new. I drove out of there with my AC blowing cold air, even smelling new, just like when I bought it back in 2013. Thank You Jose (Service parts guy) for the Great customer service and for fixing my baby. I love my Kia. God Bless.

Great experience. Nice Dealer very confortable. The Salesman ANTHONY was excellent. Have a tour, details by details explain everything to us. GREAT JOB ANTHONY. YOU THE BESTSee you for my next trade in 2 months from now.

Purchased Our Mars Orange KIA SOUL a year ago just Needed Nitro in my Tires. Easy Peasy.

Highly recommended this company. Have a smooth and easy transaction with them. My sales guy Craige was awesome. He was cool and not pushy agent. He keeps on updating us the status of our vihicle while waiting to arrive. He also answers out of the topic questions.Ive been in other Kia dealership in town and Findlay Kia Las Vegas wins our heart. If youre looking to shop for your next vihicles, feel free to visit them👍👍👍

I had an excellent experience I had a problem and a service showed me how to solve the problem. I had a second problem and a salesman solved the problem and in no time I had my car back with a wash

My car broke down on the freeway (took about 20 hours before it got picked up. SMH). Once it got to the dealership, I received a call and was notified immediately that they received it, but may take a few days to get a diagnostic on it because they were backed up with other cars. I figured, great another 4 or 5 days without having my car. Nope, the next morning they called me and told me that one of the fuel pumps/ injectors failed and that it was covered under the warranty so it’s already been fixed and that my car was ready to be picked up. I was surprised how quickly they got it done. I’m so happy with their service.

Findlay Kia Service Department is great! Very efficient, fast, and Joe is prompt with processing your vehicle.

This was my second visit and I was just as impressed as I was the first time. In my opinion there is no better Kia dealership in Las Vegas.

A good place to go and get your Kia vehicle serviced. Helpful and friendly staff on the premises to help you with your issues.

Quickest, easiest car purchasing experience I’ve ever had. Bill was great and straight to the point. Everyone was so personable and helpful. Love my new Kia Forte! :)

Seth, who was the salesmen that helped us out. He was very knowledgeable and not pushy. Very friendly people at this location! We were in and out in no time and everything was done smoothly.

Would NEVER buy a car here just because of Joe Gozier. Who walks out to the customer, never introduces himself, sits down, and blasts your trade in? Picking it apart from top to bottom. Its a 2013, 1 owner, excellent condition and well maintained mechanically. A 8yo car isnt going to be perfect. Then you want to sell me a car for a payment twice the amount I came in looking for. I felt horrible for my salesman. I would give NO stars if I could. This is why you only have 10 cars on your lot. 🖕🏻🙄

Very little pressure during the sales process. There was some trickery during the negotiation concerning the trade-in credit but, the payments were as agreed if not all the numbers. The service department is top-notch.

My family was on vacation when our car broke down. We had it delivered to Findlay Kia where J. Montanez in the service dept helped us. He was amazing. He had our car quickly diagnosed, fixed and we were back to enjoying our vacation.Thank you Jose !!!!

We had a want, not a need, for a 2021 Kia Sorento Hybrid, in red. Prior to going to Findlay, we had visited two other dealerships in the area, test drove vehicles that almost met our criteria. Started with the Telluride, but decided the Sorento was more our speed. The cars were not Hybrids, but we were willing to negotiate if they made us an offer we couldnt refuse. But we werent comfortable with how and what they were negotiating, so we left.In the meantime, through a car search subscription, we were notified that Findlay had just received a 2021 Sorento Hybrid. At the same time, another dealer said they could get it for us, but it will have to be shipped from over 300 miles away.We first dealt with Findlay. Test drove the car. Talked with the folks. We didnt come to terms. So we left, had lunch, talked about it, and called Findlay back. We would buy the car, no trade in, at a certain price.What do we like about them? Our contact, Justin Hong was very responsive to our back and forth calls and emails which persuaded us to go check them out. And the negotiations were handled in a very professional manner, absolutely no pressure, no bait and switch, a little give-and-take.Because we had already headed home we told them wed come back the next day. Instead, Justin offered to personally deliver the car to our home that evening. Deal!

My experience was painless and extremely positive. Scott Bier is a knowledgeable sales associate who helped us find the right car and the right price very quickly. This was the best car buying experience that I have ever had.

I had a brakes service done by Jose @ Findlay Kia! The customer service he gave me was excellent. He is very professional, friendly and knows what he is doing. The service was done perfectly and done in a few hours. Findlay Kia Is fortunate to Jose as part of their team. Thanks again

This was the best car-buying experience you could imagine! We walked in, described our expectations & made a “haggle-free” deal. Every deal should play this way!! Our Salesman was Craig, and his Manager’s name is Joe. EXCELLENT EXPERIENCE With BOTH of these Gentlemen!! We recommend Findlay Kia to everyone!! Ron & Rhonda Robinson, Henderson NV

Anthony is a very friendly and helpful. Finance department was quick and seamless