Very Disappointed! We have always been happy until now!! My husband wanted to stop in because we were in the area (Largo) and ask a couple questions.we were persuaded by a nice guy thinking he had our best interest.. how wrong we were He was talked into upgrading all of our devices and add a phone for business, it will make our bill decrease in monthly charge as I sat in the car I went in to see what was taking so long he assured me that if we upgraded that our bill will go down but in fact went higher. A 100 dollars higher Husband has called many times and ask for our sales rep Marcos he is never available.. they keep saying your bill will go down after next month it’s been four months and our bill is higher than it has ever been my husband tried to return the business phone at different location because they suggested we go to a Verizon close to us. They said No you still owe money to pay for the phone! To go to the Verizon that sold us the phone. my husband keeps getting the run around and they keep saying to go to our closest Verizon location. Because they are crooks and just want to past us on! Will be calling corporate. Hopefully this is just an isolated i incident . And Verizon isn’t taking advantage of The consumers all the way around the world is tough enough right now. It’s unfortunate that companies that we trust are now secretly price Gouging and taking advantage!

This is not the location that my new phone was delivered to But they fixed all the issues that I experienced when I tried to activate my phone. The Verizon store that my phone was shipped to didnt want to help me activate my phone because they had poor wifi!! During the transfer of data, I had a few issues. I am so glad I went to this Verizon store. Justin went above and beyond to make sure my phone was activated properly and all the data was transferred. Great customer service!!!!

My Mom is 82 and on my plan, she is in Florida, Im in NY. She was having problems with her Verizon phone. Michelle at this store, not only helped her, but she also called me and had me on the phone as well to keep me informed as to what was happening. Michelle gave us all our options and helped us decide what was best at this time for my Mom. Her phone was not worth fixing. Michelle gave us a great deal on a new phone, and then helped transfer all her contacts and everything stored on her old one over to the new one. Michelle made sure she was comfortable with her new phone before she left. This kind of customer service is priceless to me since I couldnt be there to help. Thank you Michelle, your help, it was invaluable!!B. Florack

Service here was excellent. I was able to get a much better phone for a minimal cost. I even went back a week later to exchange the phone I got for a higher model. After going through the specs with me and allowing me to operate the other phone, I actually decided to keep the original one I purchased. They were ready to do whatever they could to make me happy.

I went to this location with a family member. The team who works for Verizon go above and beyond for their customers. Verizon workers take their time setting up your new account and answer all of your questions you have concerning your phone getting you the best affordable price. I just want to say keep up the good work team. Im very happy with my new s21 plus.

Came by here today to activate a new iPad that I bought and had a really great experience.I was immediately greeted when I came through the door. A young lady named Melody helped me and was awesome. She was very thorough and had a lovely personality. The entire time I was there I was chatting with the staff and they all were very helpful. Devin (sp?) also was very helpful during my time there.I usually don’t write reviews about cell phone stores but I had a really great time here.10/10. Would definitely take on a second date 👌🏾

Friendly service, not crowded, no masks required

Jenny is a very professional, knowledgeable and friendly sales rep. She is the reason that we stayed with Verizon.

Had an excellent experience this week. Michelle Burgin was extremely helpful. She was very well-informed, not at all pushy, and a real pleasure to deal with. She helped us find a good deal, so we’ll probably upgrade all the phones on our family plan. I highly recommend Michelle.

One of the best experiences ever. Justin P is one of the greatest reps I have worked with ever. He always gets my repeat business because I know he will get me squared away. Truly a class act and helps other reps as well. A+ Service.

Its only natural, that when you meet someone, and they leave a lasting impression on you and/or they provide you good service,..whether its a great waiter/waitress, salesperson,...or lets say a Verizon Representative,...you remember their NAME. The name I will remember at the Ulmerton store, is Steve. In a nutshell, I needed to replace/upgrade my phone. He went over all my options, made sure I was getting all the available discounts and promos, presented me the costs and fees, and ensured I understood the purchases I was making. As a REALTOR, my phone is my LIFE-LINE, and it needs to work! Within just a short time, I was up and running again. No hassles, no pressure . Steve was professional, friendly, and extremely knowledgeable. He will be my go-to guy, whenever I need assistance with Verizon. I was fortunate to experience his services today! Thank you, VERIZON STEVE!.

Ill start by saying that the location is awesome with a beautiful, streamlined store. Ordered two new iPads with Michelle, who walked us thru the trade-in, retail value and every other piece of pertinent information, and her customer service was amazing. So knowledgeable and very nice. Returned two days later when the iPads came in and this time we visited with Trevor, who happens to be a Manager at a different Verizon location, and Kayla. Not only did they move all our information from one iPad to the other, but we took advantage of a great deal that Verizon was offering and purchased two new phones as well. Trevor and Kayla took care of our new iPads, phones, and watches as well. They went out of their way to help us get everything set up. We couldnt have asked for better customer service from Michelle, Trevor, or Kayla. For anyone looking for stellar service for their mobile devices, we suggest visiting the new Verizon location on Ulmerton Rd or the corner of East Bay where Trevor and Kayla normally work.

Tony was a nice and direct sales representative.Great phone. In and out quickly.Everyone was friendly. Thanks!

DJ was amazing! I had a problem with my phone using data like crazy and I first went to the Verizon store near my work. The guy told me to call 611 and shut the door on me. After work I went to this Verizon store and DJ looked at my phone, deduced the problem, explained what was happening, and solved the problem that night. Turned out that because my phone was 5 years old, it was not working correctly. As a result, bot only did I get a new phone that night, but two other relatives on the family plan did too! DJ is an asset and I hope they appreciate her.

Highly recommend this store! Dj took great care of my fiancé and I. It was the easiest and most seamless transition with a phone I’ve ever experienced! Couldn’t be happier 👍🏼

Travis was great! I was in and out with a new phone in no time! Thanks again!

Awesome experience, very safe during COVID I’d definitely recommend going in store they’re very clean/sanitized. Staff is really friendly i guarantee you’ll have a great experience!

I walked in and was seen immediately. Travis took wonderful care of my needs. He set my phone up in record time and made sure my phone and everything was set up in record time! He showed me all of my options and put me on a great program for my needs and usage! I will definitely be back

I can’t say enough about our evening at Verizon with Paul K this past week. When it was time to upgrade, we knew we wanted to work with Paul as he gave such professional attention to us the first time we worked with him on a phone issue we had a couple of months ago. Paul even came in (unbeknownst to us at the time) on his day off, when he was with his family, to work with our schedule. During the time we worked with him, Paul made sure that we understood every step of the process and every element of each phone and plan. We left feeling very satisfied and have continued to feel the same. Paul even checked in with us later in the week to ensure things were going OK as we were learning our new phones. He was outstanding, and has earned our continued business.

The customer service I received from three employees at this store was outstanding! Christian, Tony, and Chris answered all my question and concerns regarding the issues I was experiencing. However, most importantly they were professional with a genuine desire to resolve my issues with my phone without rushing me but taking their time with tons of patience! I highly recommend this Verizon Store for top notch service!Barbara Roberts

On the 5th of August, we purchased two new phones from the fine people at the Ulmerton store across from the Largo Mall. We were pleasantly surprised with how well everyone was following Covid-19 protocol. All the stations were being sanitized frequently and everyone wore their masks.After a couple of days of playing with our phones, we went back to get some assistance with our phones. We were pressed for time so Justin and Travis took care of what I needed and set up an appointment for my wife so she wasnt pressured.Today she went back and got treated like a queen. Travis went out of his way to make sure all of questions were answered, showed her different functions on her phone. She was extremely happy with her visit and the way the people made sure she was safe and the store continued to maintain a safe environment for everyone.Thank you Travis and Justin.🌠 🌠 🌠 🌠 🌠

Smooth and easy transaction to get a new phone. Id been to the location at Bardmoor and gave up after having problems getting the guy to get me the phone I wanted without additional anything added on. Much appreciated the respectful, low pressure, efficient process.

Great Store Very helpful, very knowledgeable. Great to Deal with.

I have been a Verizon customer for many years and visited many Verizon stores for various reasons...I have NEVER met a finer rep than your Justin. What a wonderful asset to your firm! Just a joy to work with and went above and beyond to satisfy us. Can’t praise his professionalism enough. He is the very best I have ever experienced ever.

John was AMAZING!!!!! He was so patient and resolved all my account issues and gave the best advice on what to do. He was super professional, knowledgeable and accurate. It was super busy on Black Friday and hold times for customer service was extremely long and he never once got irritated or seemed annoyed with helping me. What a great asset to Verizon!! Kudos, John!!

Very helpful. Justin got us hooked up and even saved us some money, and it didnt take teither.

My husband had lost his phone and we tried to go to the Verizon on Park Street and were told we needed an appointment and to call customer service to set one. After 2 attempts (30 min ea), we gave up and called this store in Bardmoor. We were told come on in and they would help set up his new phone. Once Brandon started working on his phone, it took about 15 minutes to get everything done and send us on our way. I highly recommend this store and Brandon! This guy knows his stuff! The Park St store is a corporate store and their customer service is terrible. We will always come back to the Bardmoor store from now on.

Travis H is so awesome. Knowledgeable, patient, kind, efficient, and friendly! I’m impressed with your store on Ulmerton near Seminole Blvd.

I stopped at Verizon couple days it was very busy but Austin was very patient and polite. He explained everything that I needed to know about my new upgrades and phones and was a breeze.I am very happy with the purchase . After couple days when I needed help to learn how to operate my new phone- Austin met with me by appointment and patiently thought me how to use my new favorite phone and IPadThe rest of crew Savanna and Jose also participated in this process and my visit was enjoyable and productive.Thank you guys.SK

Want to say thank you to Ray for being such a great help did an amazing job breaking down a plan for me and I can say he was very accurate with what I wanted and the facility was very clean COVID prevention taken seriously which means a lot!!!!

Michelle made purchasing my new phone SO EASY!!!! ....Even from Michigan!She had put us on the waiting list for the new iPhone 11’s and we got our phones in before the day that was told to us- & shipping was free! Can’t get get better than that.She had an answer for every question my mother and I had about three different new phones. She even looked over our current plan and saved us money in the process.Because of her professionalism & knowledge ... I’ll never go through anyone else again.THANK YOU, Michelle .. we owe you!

Chris was extremely helpful and thorough in helping me with the best options for what I was looking for.

The rep. Travis articulated himself clearly...which is very important to me. Told me about a good deal at this time that I am unfortunately unable to take advantage of. If I could I would have taken the offer right up. He was pleasant, friendly and graciously helped with my phone. My thanks to Travis. Rock star delivery on services. ✊

Was so glad how easy it was to switch to T-Mobile and have about 100 bucks a month going form 6 gigs per month to unlimited with T-Mobile with the same amount of lines and better phones.

EDIT BELOWI was kindly greeted by a young man named, Mathew M. He happily answered all of my questions in a very quick, positive, and professional manner. He was absolutely wonderful to deal with the entire time, was extremely knowledgeable, and not “pushy” in the slightest. Would absolutely recommend dealing with him for any of your needs, I promise you won’t regret it.EDIT-found after the fact, he slid a few quick ones by me. He upped my insurance plan (which AppleCare supersedes Verizon’s insurance 10-fold) as well as kept me signed up for the Verizon cloud after asking him to remove it as I was trying to minimize my bill. As I said, he was still very kind- just watch the details. They’re salesmen.. they can be sneaky.

It was a delight to work with Omar at the Ulmerton store by Seminole. His attention to detail was appreciated. Making sure the new phone options were clear for me, he also made sure I would have a phone that met my needs. His kindness and persistence included going to my car and setting up Bluetooth. He made sure I had a number I could reach him at to answer further questions. Wonderful humility. I recommend him highly.

My husband and I came into the store today to inquire about billing issues and adding my mother to our Verizon account. Steve was very kind and patient, he called customer service with us and got our bill adjusted to where it should be. He then helped get my mom a device that will be easy for her to use at a reasonable price. I will recommend him and this store to all of my friends and family.

Juan was fantastic won’t go to any other store

Weve been longtime customers of another wireless carrier for over a decade and have had not had any real incentives to stay with them so we shopped around. Chelsey G. was extremely knowledgable and patient with our transaction. I did my homework before coming in and Chelsey did not try to play any games or sales tactics with us. When I declined an extra service that we would not need, she was very respectful of our choices. She was great to deal with and we were able to go home with four new iPhones for the whole family. Thanks again!

Excellent customer- took the extra step to set up new phone . Pleasant helpful and followed up on our questions. Called back to ensure we had the information correct to allow him to set the phone.Took leadership role in ensuring we weer 100% satisfied with a working new cell phone.outstanding customer focused individual !! thank you well done

Needed to submit a warranty claim on a defective phone, and had a wonderful customer service experience with Michelle Burgin. Pleasant, professional, and best of all, patient, she guided me through the process, making numerous calls on my behalf, and best of all, answered dozens of questions, without ever making me feel like an old techno-fossil. Thank you, Michelle!

I met with Justin Powell today and he was extremely helpful. He spent a lot of time with me. I

Was happy from the beginning because I didnt have to wait to be helped. Brad was very accommodating, knowledgeable & patient. Friendly atmosphere so I would recommend this store in particular over others because of this experience. I had planned on a long process but it went quickly. Now I am happily out the door with my new phone! Actually, two new phones!

Jose was very nice and great to work with!

Was a wonderful experience with Steve.Such a caring and knowledgeable person. He took so much time making sure we understood the phone and tablet. Verizon Sales should be so lucky to have him as an employee. He also offered us coffee and water. The best was him walking us to the car. I have been in sales for over 30 years and it great to see great customer service still alive

I have now switched from at& t to verizon, good move. This visit with Christen gave us the best service. Seeing that im a senior, he fixed every one of my problems, thank you christen.. Great employee...Give the guy a raise. Thanks again Christen for making this visit a great experience...

Chris Huff, at the Ulmerton Rd. location, is wonderful! He is knowledgeable, friendly, and very helpful. He is patient and always goes above and beyond to assist when I need help, which is awesome when I come in flustered because I have a phone issue and a busy schedule. He has a great sense of humor too. I would highly recommend going in and asking for him!

We came into Verizon with a email issue. Omar was so helpful trying to help us figure out what was wrong. Anthony came over and also helped. In conversation my account was brought up and we found that we could get a better unlimited plan and they even got me a tablet as well. We also discussed the Gizmo device for my Grandson which we will be back to get. The service and experience was outstanding and we will definitely be back to do business (AND EAT candy and drink water) Thanks guys Omar, Anthony and John are wonderful.

The store decided to not disclose that when you buy a New Iphone 12 that you have NO WAY TO CHARGE YOUR PHONE OR EVEN TRANSFER YOUR BACKUP TO YOUR NEW PHONE. Purposely decided to not disclose this information. HOWEVER THEY WILL REMIND YOU TO GET A CASE AND INSURANCE

I stopped in and met with Anthony today. He helped me upgrade me to a new iPhone and took his time setting up my device and making sure I was completely happy with the phone as this is my first iPhone! Super excited please go see Anthony at Verizon... You will not be disappointed I promise!

Steve was absolutely wonderful. My phone was completely dead and he helped save it. I really wanted to upgrade to a better phone and he offered me lots of alternatives to review. He explained lots of features and helped me make the best choice. Im thrilled with my new phone and pad. The entire office was funny, friendly and helpful. Ive been in this store before and always get the best service. I left with a smile on my face. I definitely will recommend this store and Steve in particular. Thanks so much.

This store is the best!!!! We have bought new phones there & gone in for help. They have never disappointed us. No matter when we walk in, we are greeted with professionalism by a great group of employees. They are kind, polite, & friendly. In a world where getting good service is becoming more & more difficult... This store is EXCELLENT!!!!

Great service Gavin and Logan were extremely helpful

We worked with Will Millen. He was very professional, very A to B. My husband and I are planning some international travel and needed a phone service provider that supports such. We switched from Cricket (no international) to Verizon. My son and his fiancee are already with Verizon, so we got added onto his account at a great rate ($40.00 per person for 4 lines). I kept my iPhone and my husband got a new phone. The whole transaction was unexpectedly fast, including setting up the new phone and transferring my husbands data. Will knew exactly what he was doing, he answered our questions very well, and he handled the transaction quickly. He was friendly and interested in us and our needs. If I every need anything regarding my phone service, Will is the one we will go to!

Steve took great care of my issues. He fixed all my problems and was professional and easy to work with. Every time I come to the honest in store I get great service. I would recommend everyone come to this store and if you want service that goes above and beyond ask for Steve.

Best customer service ever! Thank you Steve! His knowledge and willing to go above and beyond by far exceeds my experience with any Verizon employee or store for that matter. So after having Verizon for over 15 years I finally feel like I have a Verizon guy. We all know the phrase, I know a guy for that it maybe a handyman or your mechanic, or just your hair stylist but you would only recommend them with the upmost confidence that they would be the right guy/gal for the job. Well Im here to tell you that Steve is definitely the right guy for your Verizon needs. I would definitely recommend him to all my family and friends. And so will you!

I am very pleased with Steve Berta and Dan who always take excellent care of me and my call phone. They are always eager to solve any issue I may have, especially Steve who goes out of his way to solve any of my issues with my phone. Give him a big raise and Dan too so I wont lose them. They are great employees. That is what you need to stay open.

My mother and I had stopped into the Verizon store on Ulmerton Road today with a few questions on our bill and plan. We were greeted at the door by a very nice gentleman named Dan. He immediately introduced himself, asked our names, if we wanted any coffee or water and brought us to his desk. We explained to him that we were confused on the bill and he took his time and explained it in full to my mother and I. We have never been treated with such respect and patients. When it comes time for new phones we will be going to see Dan and I recommend if anyone is looking for a Verizon rep you go see Dan, he is very knowledgeable and there to help you!!

Came in for a new phone. Going from an android to an iPhone. Anthony was very helpful. He was patient and walked me through everything. I am a 76 year old woman and he was so warm and patient. Everyone should use Anthony. He’s the best.

The girl that helped me was awesome. Cute as a button and really new her stuff! I love when I have a serious tech question and it gets answered properly.

Came in to fix my camera that had a defect. Anthony helped me call customer service to get a working phone as well as helped me change my name that has been an outstanding chore for over a year. He reviewed my account, got me a new tablet for the best deal I have been offered. He did all this in a timely fashion where I was in and out in less than an hour.

Chelsea Gabrillo is AWESOME. I am here from Ohio and needed a new phone. She is patient and helpful. Ask for her!!! She will work magic for you!!!

My 84 year old Mother is on my account (of 15+ years) and dropped her INSURED iPhone which no longer functioned. I live in Sarasota and could not take the phone in for repair/replacement for her so I had her go to this retailer. They called me in SARASOTA for account access. I gave access and stated the phone was insured and if they could help her. Agent G.D. said that after meeting the insurance deduction, etc., I would spend $200 and he could get her a phone for the same price today. I agreed (of course) and this is what happened. He sold her (me) a new phone that I have TWO YEARS OF PAYMENTS ($700) and G.D. up-sold her a case and a lightning charge cord for another $95 !!! SHE IS 84 YEARS OLD AND JUST WANTED TO REPLACE HER SMART PHONE.Talk about not looking out for the Customer’s best interest! ......and the phone has been insured at $13/month for years and not used.I could never recommend this agent or this store location, I’m sorry.

I recently went into the Verizon store to get information about going to Verizon from Sprint. Ive had nothing but problems with Sprint for over a year and needed a change. I was given Steve Bertas name from a mutual friend. Steve took excellent care of me while explaining everything that I needed to do and even paired my phone to my vehicle for me. He is truly an excellent sales person that Verizon should make sure to keep and award him for his high standards that he holds. I was a bit skeptical about moving off the network I ws on. But he made my move very comfortable and effortless. I have a great phone that works well for what I need and the tablet was a plus. Thanks Steve for a job well done...

I came in to Verizon because my phones hot spot was not working, I was greeted at the door by Anthony. He brought me over listened to my issues and then tried to see if he could fix it. We came to the conclusion that my phone was not working probably and it was probably time to get a new one. He helped me pick out the right phone transferred all my info from one phone to the other and made me feel right at home. Excellent service and I will come back to see him at this store again. Thank you Anthony and Verizon

The service at the Verizon store on Ulmerton rd is always great. The reps are patient and will spend the time to help learn technology. Today I had the pleasure of meeting Steve, he came out to my vehicle and help me set up my Bluetooth. He also spent the time to go through my setting to make sure they were set properly and helped me turn off the annoying yahoo mail notifications I receive through out the night. Thanks for great service and we will recommend all of our friends and family to this store.

Mike G was awesome,went above and beyond to help us,with all questions. a huge asset to the company. made us feeling like family as soon as we walked in. Go Gators :)

Very satisfied....all questions answered in a friendly and knowledgeable manner!! I did not come in for anything it was my sister that needed a new phone. However I was having problems with my Apple Pay and needed a navigation app installed and Anthony took some extra time and helped me in such a patient and kind manner. I suggest everyone use the Verizon in Ulmerton and Anthony.

I have shopped at this store for 8yrs and have always received great service. Today I came in and Steve and Chris were very helpful. They answered all of my questions in a timely and professional manner now I can go on about my day with no worries.

I received amazing customer service here last night! Steve went above and beyond to ensure that my number got transferred over and that I left with a working phone! I will definitely continue to do all my business with verizon through this location and with Steve! He was very professional ave very helpful even though there were a lot of issues last night! Thanks again for all the help!

I have shopped at this store for years and I have always received great service. The reps greet you at the door with a smile and offer refreshments. Today I had the pleasure of meeting Steve, he was fast friendly and efficient. I highly recommend this store to everyone!

Anthony, helped me solve all my problems! I needed all my devices (phone. Alexa, printer and tablet) connected so they would all work together. He was very thorough and I am indebted to him for ending my frustration. Went to Best Buy and they couldnt solve my problem and I am so grateful for his expertise and patience with me.

Came in to set up my iPhone 6s the workers were very nice and personable. They set up my iPhone no problem and also let us know about any eligible upgrades. Always glad to come to Verizon and they will continue to have my business.

I was referred to this Verizon store and namely the associate Steve from a close friend of mine. She texted him and said I needed service and a phone, he was at home with his family, but he called me right back and told me he would be there to help me in 10 minutes. I waited for him and as soon as he walked through the door he asked me if I wanted coffee or water etc..I explained my situation and he was professional, personable and just a good guy. He got me set up with my new phone and service and walked me through the steps to my new device and how the new plan works. I recommend him (Steve) because of his level of professionalism, and how he was home with his family and he came back up there to help me when I needed help. Thank you Steve for everything..

Great experience at local Verizon store today! Rep, Steve, was thorough, polite and provided great service as we purchased our new phones. I noticed reps patiently working with each customer at the level of phone technology with which they were familiar.This has been my phone store for many years and I am still a satisfied customer!

Great service. Have not been this happy with a cell phone in a long time. Monique Jones was very professional, pleasant with a great sense of humor. We will continue to use her as our contact. A great asset to Verizon.

I came in for a simple phone upgrade. Anthony was very knowledgeable and helped me pick out the best phone for what I needed it to do. He also presented a lot of options before I picked it out. Additionally, he helped us upgrade our plan. 😊

I went into the Ulmerton location and was greeted by Anthony. I had a few questions regarding my phone as I was not able to get it to connect to my email account. He was very nice and offered me coffee and / or water, he fixed all of my issues and even offered to give me a free account analysis. I was not able to be upgraded at this time but he did go over a few of the promotions that they were offering for the holiday weekend. If anyone needs help please to see Anthony at Verizon. Thanks again for all of your help Anthony!

Joe S sales team lead at the Verizon in Largo outstanding very knowledgeable very helpful answered all my questions set up some third-party phone calling.

Brad was very helpful finding my mom a new phone... her first smart phone! He took the time to set it up, help her customize it, and explained everything about it (which makes my life easier!!) He is a very personable, funny guy, and overall a great salesman. Thanks, Brad!!

70 reviews on here. This review is for Steven With Verizon . He was excellent with us; were over 65 and he came to our house after hours and went way beyond the norm to help us. I never had a salesperson that treated us so kindly and carefully answered all of our questions. This was a great experience and I thank him very much and youre lucky to have him as an employee of Verizon.

Had connection issues with a new iWatch. The store rep, Justen, worked for almost an hour to correct the problem. The entire time he was professional, and very patient with Verizon Tech Support. He ultimately successfully resolved the issue. I’ve done business with this location for my last three phones, iPads and iWatches. Employees like Justen keep us coming back!I highly recommend this place.

I saw him from a distance and directly, Steve is very polite, helpful and professional. He taught me a lot and I will be able to use it better. Thanks for hiring a good person. I will be recommending him and will be coming back to get a new phone.

Jake is Absolutely Awesome!!! Very nice & helpful. Super Sweet. Definitely recommend THIS Verizon store if you need anything or have any questions. Quick, Friendly, saves you money. Best of the Best. Thank You Jake!!!! 😀

I recently switched my personal account to a business account. this ended up being quite the process. Thankfully I went to this store and saw Brads reviews so I walked in and asked for him. It was early in the morning and Brad greeted me with coffee and water at the door. All of his associates in the store were very friendly and funny as well. Brad even got me a bill credit for switching to a business account!

I went into the store for a new galaxy phone and Steve educated me on the newer devices. I left with a new lg phone and I couldnt be happier!!! He was very polite and professional, I will be telling everyone I know about him. Highly recommend.

I just got to say I went to Verizon today and Steve the salesman was very helpful and replaced my old phone. Verizon needs more sales men like him .Walking in there returning my 3rd phone I was ready to cancel Verizon he not only gave me a better phone to get me away from Apple but he also kept me as a Verizon customer I just want to say thanks

This Verizon store is fantastic! We usually work with Jake, who we have come back to many times because of his excellent service. He wasn’t here today, so we worked with Julian Lee and Dan who were amazing. Would come back to the store over and over again to receive this type of awesome service!

I met with Grant to discuss a phone upgrade. He took the time to discuss my hardware needs with me. He shared potential Verizon promotions. Most importantly, he made sure i would understand the in store cost as well as the impact on my bill. I really appreciate his help.

Steve was my representative today. The service was excellent, fast, and complete. My wife first met Steve when she upgraded, then met him again when he came fishing in our mobile home park. Rather than kick him out, she recommended him for my upgrade and Im glad she did. I will not hesitate to recommend him to any of our friends who require Verizon or any service.

Austin was super helpful in getting 2 new phones set up for me! We had some technical difficulties but he handled it as quick as possible.

Everyone in this store was extremely helpful and so courteous to the point that you couldnt help but smile ask for Trevor hes the man took $200 off of my phone $200 off of my mothers phone and my stepfathers phone that we owed then bought our phones from us so basically our new phones were free also might not always be the case for everyone but Trevor did a top-notch job I absolutely refuse to go anywhere else and hope that everyone I know and everyone that I know knows and everyone that they know deals with them you will not leave disappointed thank you and God bless to all staff at the Largo Ulmerton Verizon store

Spoke with sales representative Steve, and he spoke to me and explained what I needed in a language anyone could understand. He walked me through the entire process painlessly, and Im a 60 year old whos not tech savvy. Steve went over and beyond what I expected and out did himself with everything he did for me. I couldnt be happier with the phone he recommended and saw to it even days and weeks after the sale to make sure I was happy with my purchase.I will definitely be recommending Steve and this store to anyone I speak with who is interested in purchasing and/or wishing to update their phones and service.I am grateful for the way I was treated when I entered the store and even with leaving the store. He gave me door service all the way to my vehicle.Thank You Steve & Verizon for making my visit a Good One. Ill be back !!!

I just wanted you to know that Brad did an excellent job with excellent customer service when I came in to the Verizon store on Ulmerton Road in Largo Florida.

Great customer service!!! I was helped with all of my problems. My sons are happy to be switching from Metro PCS to Verizon. I would recommend Steves service to any of my friends and family. He is very personable and helpful.

I have been working with Steve Berta for several years. He encourages contact to solve problems anytime. He made himself available on short notice to evaluate my situation and get me on the road asap. I was at the store for 3hrs giving me the opportunity to observe teamwork and professionalism in a clean store. He is patient and willing to go the extra mile. He will always be Verizon Steve.

Adam was just very knowledgeable and kind and patient as he helped me with purchase of my up grade phone. I did not feel rushed. Questions were answered and care was taken to assure I understood correctly. Thank you for people to assist that really care and have manners. Eva Jones

Steve has the best attitude I have seen in a rep. He greeted me at the door with a smile and a handshake. Steve was able to fix my email and show me how to operate my new phone.

My experience at Verizon, with Steve, was excellent. Im not sure if he was the store manager or not, but he definitely acted like one. He knew the phones, my options, and the system inside and out. I am very impressed with Steve. Thank you for your help and support.

The best Verizon store.... Steve is the man to deal with... He is extremely honest and wont bullcrap you into something you dont need...