Elise is amazing!!!! Always takes care of me every time I come in and even with her having a bunch of people to deal with all at once she handles it like a boss and still had us in and out in a timely manner! If you are wanting to sell/buy/ trade in this is the place to come!!!
◦My husband, Chuck, wrote this but had problems trying to post it:“After a very good experience buying a phone for my wife . We stopped in a second time to buy another phone. We had a very positive experience. Jake at Secondhand Cellular is very professional, knowledgeable and tech savvy. I highly recommend their service to anyone with a cell phone - thus everyone!”
Jake is the man! Went well out his way to accommodate me the day before a trip to get me a phone that worked for me. Had a couple criteria, smaller 4.7” and at least 128gb. Other than the newest iPhones that filters down to a couple options i8 and SE 202 version. I called a LOT of places, including Apple, Best Buy, Target, etc.. but none met my needs. I even considered just getting my phone repaired but he offered some great options and very affordable prices then came through in just a few days of back and forth. He has great communication and superior knowledge of this field and proved he does the due diligence of testing the phones he sells and makes sure your happy before paying. Highly recommend! He has plenty in stock obviously but for older phones w my pickiness, it’s understandable it took a few days but much faster than Apple and Best Buy were saying a couple weeks! Oh and it’s unlocked too. 10 stars!!
Great service and price.I bought an Apple Watch. They took the time to help set it up and even gave me extra bands.I definitely recommend them and will be going back.
Great and professional service. Got the phones we wanted with easy trades. They don’t low ball you or try and get over. Highly recommend above any other stores. Many phones to choose from. All of the latest models available and phones are in excellent condition.
This was our first excellent cell phone shopping experience. The owners were friendly, knowledgeable, polite, and provided great value. We will be coming back in the future. Thank you!!
Awesome friendly owners! Fast and they take their time to get you all set up! Great prices!!! Thanks for great customer service as always!!!!
Went in & Jake one of the owners helped me get approved for a iPhone. It was quick & he was extremely helpful & thorough.
Great place to get your phone for good prices. I’ve bought a X,XR, and 11 here! Service is phenomenal and you can tell they care about their customers. Highly would recommend.
Great place to buy used or brand new cell phones. Dude know his phones. Friendly informative and great deals. You guys should go check him out.
Very great service, very kind people who helped with getting my daughter a new phone . Loved them!
The customer service here and the knowledge that Jacob and his staff have is Top Notch!! I have been to a few other cellular stores in the area and they do not compare. I would highly recommend Second Hand Cellular to my family and colleagues!!!!
I recommend Secondhand Cellular on Belcher Rd. Elise was informative and patient. She stayed as late as we needed her to. Discounts and free stuff are a plus!
Good price, friendly service. If you need a phone in a pinch this is a fast, easy, and cheap solution.
One of the most fun cellphone buying experiences Ive ever had. Jake was all around the nicest and hardest working fella Ive come into contact with as of late. He worked with me and got me to a figure I just couldnt refuse. Thanks Jake! I hope these two stores are simply the beginning for your successes!
Amazing service super cool staff and very naligable about phones and very cute puppy.
It was amazing and relieving!!I desperately need a phone and was on a budget and still left with a huge upgrade!!!
Sweet is so0o0o0o friendly and helpful. She was extremely knowledgeable. Even though my boyfriend didnt qualify for the financing plan, we will still come back when we plan to buy our new phones. They have the best phones and if you qualify for the financing, its dumb not to do it. Top of the line phones at amazing pricing. Thank you so much for your superb customer service and outstanding phone deals!!! Sweet is SWEET!!!!
This is the go to shop for a phone nice people and amazing customer service they help me get a new phone and it it way less than you would pay at an actual store I would recommend this place to anyone
I bought two iPhones from this store awhile back, one for me, and one for my girlfriend. The whole process was very complicated to me, but Jake was helpful during the whole process, helping me understand how swapping you phone to another works. This is my second time buying from second hand cellular, and I’ve never been disappointed with the quality of phones and service they provide.
I can honestly say this place was one of the best cellphone experiences I have ever had. I came in to buy a phone to add to my sprint account. Jake went above and beyond to rectify a issue with my sprint/T-Mobile account that my phone Carrier was struggling with. Very knowledgeable, friendly, helpful, and funny! The customer service was all around superb! I highly recommend this place!
Best place in this world so helpful Sean was absolutely wonderful especially since just starting couldn’t ever tell. Jake and his amazing girlfriend truthfully care about your needs 100% will be back
This is the most trustworthy place to buy a new, preowned, or out of the box phone. Don’t risk going through eBay or Craigslist. Great customer service, good deals and reliable phones.
Jake is awesome! He helped get a new phone simple. And easy!! I will deff be coming for all my phone needs!!
I got my first phone from them back in 2019 and they were so helpful. Today I decided to upgrade and use them again and I can say I’m not disappointed. Their service is very nice. They worked with me to get a price and even when I wasn’t sure if I wanted to get the phone they still helped. I will definitely be going back in the future 😁
This dude Jake is amazing. Great customer service. Very knowledgeable takes his time and makes sure youre well informed on your purchase. He saved us some cash with his clever tricks hes learned and really took care of us. Will definitely be returning for future purchases. We also saved $20 on the phone, free case and a free screen protector. If you want to save some money and get a great second hand phone thats like new PLEASE PLEASE GO SEE JAKE at Secondhand Cellular!!
I’ve been here multiple times and every time they have been super flexible, helpful, and accommodating
Best phone buying experience ever, Jake is very knowledgeable and went above and beyond, I wont buy a phone anywhere else.
They are easy to work with, at half the price, and do everything for you.
Great service! Jake had me out of the door in 20 minutes with exactly what I wanted at a great price. Will definitely be back.
Secondhand Cellular gave me one of best experiences this year had to offer. Awesome customer service, knowledge and great prices. Jake and Sweet offered me a great deal my phone today. Sweet took time to show me how to work my phone, even answered all my questions. If you need to buy a phone or get any phone accessories, Secondhand Cellular is the place. Thanks Jake and Sweet
Jake was awesome and helpful, answered all my dumb questions, i’ll definitely go back!
Owner wasnt there, wanted to see him.But helper was good enough.
Came in to trade in my 6s but they couldn’t trade due that series being discontinued. Joel was able sell me 2 phones for what I would have paid for one phone. I will be returning with anymore cellular needs. Great job Joel!!!!
Great customer service fast fun environment very friendly and I would highly recommend them to will b back soon😁
Great place and great service! Strongly recommend
Fast and Friendly customer service. Got a good deal on the cell phone I picked up. Dulce was outstanding in getting the new phone set up and transferring my information from my old old Note 4. Was the best experience I have ever had in obtaining a newer cell phone. I will definitely stop back in when it is time to upgrade again.
Great service, Jake is awesome, very knowledgeable and helpful. Highly recommend giving them a call or dropping by for any of your cell phone needs!
Jake went above and beyond to get my daughter a phone, and activate it on our vacation. I couldnt ask more out of store of any type! THANK YOU SO MUCH
Very helpful fair on pricing and friendly 👍🏼
Joel did a FANTASTIC and AMAZINGLY QUICK job helping me and my bf swap phones. I love my Samsung 8+! He switched over both of our services to the new phones so quickly, and we didnt have to go into any Dreaded Metro PCS stores. I recommend Secondhand Cellular 110%!!!
Nice guys very helpful got me with a phone very quickly and affordable
Great service and warranty, helpful boss and staff. The used phone is in great condition.
This is the place to go for a phone or accessories!! They go out of their way to help you. You cannot beat the quality of customer service. The owners Jake and Elise really care about the business and their customers.
Good service, friendly people and great prices.
Awesome customer service! Jake was super helpful, through in lots of extras! Phone quality is super! Would highly recommend to anyone!! Will be back again for sure!
An unbeatable place to get your phones! I had got my iphone 7 plus from Jake a few years ago and it’s lasted me longer than any of my previous phones i’ve gotten from everywhere else! I’m ready for an upgrade (even though my phone is still working perfectly) and Secondhand Cellular is the only place I will go for it. They have amazing customer service and are all so friendly. Not to mention the great prices! You won’t regret coming here! 😊
Jake was awesome! I missed my iPhone so bad I had to go back. He answered all my questions and made the process super easy. Thank you!!!
Jake was very professional and with a speedy process. He was able to answer all my questions and get me out the door with a phone. Thanks jake you made my day ❤️
Love them!! They always take care of me and my kids phones. Jake Elise and Sweet trust me they’ll take good care of you. I have bought 4 phones from them over the past 2 years with no problems and anytime I have an issue with my Apple ID they’ve help me regain access to my phones. I wouldn’t go to any other place
Great experience...Jake was very knowledgeable of his product.Helped me transfer all my data from my old phone to my new phone.Lots of choices.At a great price....highly recommend
Jake is really good at what he does, he stands behind his phones and that is why I chose to buy my new iPhone here. I highly recommend Second Hand Cellular.
Such an amazing experience! Super sweet and down to earth staff. Super helpful and the products are amazing quality and they are all priced affordably. Can’t wait to come to them for any electronic purposes in the future :)
Great personal service and very knowledgeable.
Best experience I’ve had with a phone shop. Highly recommend. The customer service is excellent!
My friend Elizabeth Pickett just got a new phone and glass on her phone just now!
Jake gave me a great deal today on new phones for myself and hubby! Service was fast and super courteous, and he even taught me a few new tricks! We will definitely be back next time were in need of upgrades. Jake, thank you for everything and good luck with the new store! Appreciate all your hard work today 🙂
Great experience with Jake and Joel.Friendly and helpful.I will definitely refer!!!
So worth the wait! Super nice and helpful. Will be coming back here for anything I need for my phone.
Jake is absolutely phenomenal. We needed to get phones for my husband and my little one and within 20 minutes he had us completely set up and taken care of. We have been to Jake a couple times and have recommended several friends and family members and they all say the same-this service is the absolute best. I cannot stress enough that my family and I are lifetime customers for Secondhand Cellular. Absolute one stop shop with zero stress and the best customer service hands down!
Great store to buy gently used phones and to buy accessories. Extremely helpful and is willing to work with you on prices, also if you have a decent trade in. Highly recommend if you’re looking to sell or buy a new phone 👍🏻
I send all of my friends who have ever needed a phone to this store, this guy is the man! he always hooks it up, he gave me a free case and a great deal on an iphone, also not long ago my mother was in dire need of a phone and he got her a great deal and hooked her up with a free case! This place is a must if youre needing anything cellular!
Love their used phones they work great. I’ve had some bad experiences with other places these phones work!!!!!!
Found this place on a random drive by to find my daughter a phone and Jake went above an beyond to help her not only purchase a phone, but he activated the phone for her too! A+ customer service
Great customer service ! Highly recommended
Man, where do I start!? Jake, has the patience of Job! My grandson forgot his password and Jake spent hooouurrsssss unlocking his phone while being extra careful not to loose anything on the phone (he had all of his school notes on the phone). Love the service and attention he gave us and every customer that came in while we were there. This place is absolutely the best if you are looking for a new or new-to-you phone or tablet. Tell them Robin sent you😁
Such a great helpThe best in town hands down.Got what I wanted for great priceThanks jake
I am so glad I found this store. Customer service is on point! The quality and condition on my phone flawless.
Saw there add on offer up and trust me when I tell you these guys know how to treat a customer definitely worth the drive
I went to this store feeling clueless on what was going on with my phone. Jake helped me & the customer service was great! I highly recommended this place!
Very good service, owner was very helpful and phone came with free case and screen protector. VERY SATISFIED!
I got my phone unlocked with Jake for an affordable price and the customer service was AMAZING!! I would highly highly recommend Secondhand cellular!!
Jake is the best. He handled all our needs. I got a great phone and case. He switched my services. He made the whole experience so easy. I am very pleased.
This man Jake is awesome Fast and customer service was awesome !!!! I’m def coming back !!!
Best place I ever bought a phone. Very helpful and very honest.
Jake was very friendly and helpful in deciding on what iphone to buy for my daughter. Great deals!
This place is absolutely amazing. They have an upscale selection of quality used phones in original condition that have never been broken or repaired! They offer a 90 day warranty on the performance of the phone. Jake was really helpful and even sent me pictures and info over text message so I didnt have to waste any of my precious time driving around for no reason! As a single mom that is REALLY helpful. I highly recommend this cell phone store. They even offer payment plans!!
We have all felt the desperation of that oh oh moment when you realize that your beloved phone has become outdated or even worse broke. Jake and his professional team at Secondhand Cellular will make the replacement process painless and possibly even enjoyable. The selection of equipment and affordability offers choices for everyone!! They patiently and professionally mirrored my new phone to the defective one I was replacing and even included syncing my Bluetooth watch and stereo in my car. Total definition of PROFESSIONALISM. Go see them for your next replacement phone, I will.
My boyfriend and I just went to the store to get a quality second hand phone and the owner and his associate, Dolce, were so great to us. Very helpful and honest, which you dont find much of these days!!! If you need a second hand phone I would definitely go to this store!!!
I got a pretty much new iPhone XR here amazing service, I had my old 7 for a good 2 years so it was time for an upgrade.
Wish I could rate them a 100. Me and the wife were in need of new phones I googled used cell 0hones near me and they were the first one to pop up so we made the 20 min trip to largo and let me just say it was well worth it we both walked out with new phones and a smile. Jake and his associate Dulce are amazing will be back in the future even if not to get accessories or just to say hi great people thank you again Dulce you were amazing
Super nice people! Phone in great shape!
Fantastic service! They were so patient and helpful!
The staff was very knowledgeable about the devices as she suggested the right one for me. Got a great deal and I got awesome phone thanks.
Love these guys Jake is awesome and always takes good care of me when I go here. Thanks for your service Jake... phone is doing great by the way!!!
It’s absolutely amazing with all the different phones you can pick out and the service is great and I saved money which is 10x better and I recommend it to get your phone there to
Excellent customer Service awesome work love doing business with them
Very friendly and helpful guy.I love my friend Jake.
Very helpful set up 2 phones for me very fast will be back for more
The wait was worth it. Getting what I asked for. This is the 6th phone purchased from here and always have been satisfied. Thanks guys!
Great location, staff was amazing. was in and out in 15 minutes
Jake was super helpful set up up good ! Reasonably priced and great customer service
I came into the store looking to purchase a new iphone 11 and was greeted quickly to my entrance for assistance. Jake quickly assisted me with all my questions and concerns about the device and even had the specific color i was looking for at a great price. This place has outstanding customer service and staff that go above and beyond for you.
Jake is a awesome guy man every time I see this guy he continues to be a great stand up guy !!!! Great customer service didn’t have the best prices around
Sooo thankful to find this place after searching every metro in my area for a phone(none are in stock), I stumbled upon this hidden gem! Got a great phone at a great price and and I am beyond happy! If I could give them 10 stars I would because they deserve it! Not only did they give me a great phone at a great price he even activated it in the store through my provider! If your looking for great service, great phones, and quick friendly service look no further your found the place!!
I recommend this place if you are looking for a new phone for a great price! Staff was amazing and made it super easy to purchase rather than shopping at t-moble. 10/10!