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A1A Auto Parts Inc
5510 Florida Ave S, Lakeland, FL 33813, United States
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A1A Auto Parts Inc
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Ho
Review №1

They had the correct glass for my 1981 Datsun 210 two door sedan. MJ sent me pics before I drove 1&1/2 hours to get it. It was a fair price. Thank you

Da
Review №2

It was an absolute pleasure dealing with these folks - easily the best customer service Ive ever had at an auto parts recycler. Very fast turnaround on part pulls and great communication. They patiently answered all of my questions and returned phone calls promptly. This is a perfect example of how to run a business. A+ for A1A!

Ph
Review №3

***WARNING***DO NOT USE THIS BUSINESS.NOTHING BUT AN OUTRIGHT RIPPOFF.THEY SELL THEIR GARBAGE.BOUGHT THREE PARTS ...ALL THREE PARTS FAILED BEFORE THEY COULD EVEN BE INSTALLEDNO REFUND .... PERIOD....*SHOP HERE AT YOUR OWN RISK*

s
Review №4

Great place, had the rare parts that I needed. They even sent me pics twice before I drove 1.5 hours. They even cleaned the dag on hood for me bc I was coming a long ways. I bought 5 parts and they were all just what I needed and as described. Knowledgeable staff too. And the price was affordable, no scam prices.

Ju
Review №5

This company did an outstanding job helping me identify the right window part for my vintage Saturn car! They packaged it very safely for shipping and it arrived earlier than I expected! The communication they provided was excellent! Very friendly and customer focused. I highly recommend them.

Mi
Review №6

As a business is imperative that I do business with suppliers who are aware of the importance of reasonable expediency. After talking to the manager, Mike, I was informed that the part that I needed with 35,000 miles was still on the vehicle and they couldnt get it pulled until 2 Days later. He proceeded to send me pictures of a different unit that had three times the mileage on it. And I declined and said I would wait until they pulled the one I originally asked for. I made arrangements for a courier to pick up the part the following Tuesday. I called and made arrangements to make the payment. The part was listed on car-part for $375 and that was the price we originally agreed on. Mike the manager, tells me on the phone that he would be charging me an additional $100 surcharge, because they had to pull the part. He never said a word about that when I was buying the part. Very poor business practice and to be honest with you I seriously doubt that the 35,000 miles advertised was even accurate to begin with. I will never call this company again to try to give them my money because I have no trust in their integrity and certainly none in their honest business practice.

Da
Review №7

The old man at the front desk was watching is like we were thieves. He was grouchy and rude. The guy who installed my lights was upbeat, personable and fast with high quality results.

Ch
Review №8

HORRIBLE CUSTOMER SERVICE!!!!The manager Mike is rude and disrespectful. He will ask for a credit card before giving you any info on a replacement engine and hang up on you if you dont comply. When I called back to try to talk to the owner or someone about this they said theyre a corporate store and they dont have an owner I can speak to. So I asked for corporates number and they said theyre to small for that. I wouldnt recommend dealing with them at all.

Da
Review №9

Great Customer Service and they helped me out big time! Parts are also affordable

Th
Review №10

Great customer care. Explained what was needed as a radiator TJ (??) didnt have BUT immediately called around and found a new one at an amazing price and was AVAILABLE THAT AFTERNOON!!! Again, FANTASTIC SERVICE!!!

Da
Review №11

I called looking for an intake manifold for my 240SX they could not find it but they eventually called me back and told me they found it so I came up picked it up brought it home and tried to put it on my head and it turned out it was for a different vehicle I brought it back and they would not give me my money back I feel robbed

Ja
Review №12

After answering the phone, the phone operator continued to interrupt me and just hung up the phone after trying to talk to him.

Ca
Review №13

Called up there talked to a guy named mike who was rude on the phone couldn’t give me a price estimate for an oil change when every other oil place i called can . i do not recommend going here if they can’t even have good customer service over the phone. rude as hell!

LO
Review №14

Was told my part was pulled but when I got there it wasnt. But the price was good so I came back to get my part good overall.

At
Review №15

Awesome customer service! MJ helped me get a custom order set up, was able to get the part ordered and picked up same day. Sales desk called and took payment. Very professional and courteous. Thank you MJ and staff! We will be returning

Ro
Review №16

They give you a printout of what you are looking for with the location,as well as future arrivals

Cj
Review №17

We have dealt with this place twice in the last month, 1 to buy our salvage and was given a very fair price, 2 to repair a ride we just bought that had electrical problems. They are reasonable and do the work quickly. I highly recommend them as a mechanic shop as well as parts. They know what theyre doing.

Jo
Review №18

First time there. Purchased used engine for a Mitsubishi Lancer and it was just liked described. Nothing bad to say at this time. Will be doing business with them in near future.

Ke
Review №19

Very professional, well run business. Friendly, awesome staff as well! I would highly recommend this business to others. Melissa in the office is wonderful as well and they will make sure you leave satisfied :)

jo
Review №20

Great place for replacement parts.....thank you for the ease in doing business. It is extremely hard to find this in the used parts business.... it was well worth the trip from Daytona beachKeep up the great work....you have won me over as a customer for life

Ma
Review №21

I dealt with this place for years, but the first time I tried to return a defective part they showed their true colors. They sold me a transmission that was supposedly rebuilt. They tell me to bring it in and theyll check it out. Then they charge me two hours labor just to check out their defective transmission. So basically this is a good place to purchase from as long as you can be 100% certain their used part is a good part.The sensor never was replaced by A1A but fiction can be fun. All A1A did was clean the area out where the speed sensor was located. I was charged $150 for labor, 0 for parts. If a bad speed sensor made the A1As transmission shift hard then why didnt the previous transmission have a hard shift before it started to slip, same speed sensor?? Also if the speed sensor is the problem then why does the transmission still shift hard after my customer had the speed sensor replaced?

Cy
Review №22

Have had much work done over the years and ALWAYS happy. Most recently took our 03 PT Cruiser in to have alternator changed, but asked them to do diagnostics first. Well, they treated us with HONESTY and integrity...and told us that nothing is wrong our PT Cruiser but that I must ensure I take out the key just right OR it will drain the battery. This was the issue - how I take out my key. They put an orange mark on the ignition for me so that I know EXACTLY where to take out the key so it does not drain the battery. Paid only $75 + tax for diagnostic work. They are awesome!

To
Review №23

Horrible customer service and incredibly overpriced. Definitely should have gone elsewhere. Lesson learned!

Te
Review №24

I spoke to a very nice young man name Manning help me when I was there. my experience there was very warming kind respectful and very helpful and once again I say thank you for your wonderful customer service.

Na
Review №25

Was looking for a specific part for my husbands truck. Probably called 10-15 different junk yards, before getting to these people. The gentleman I talked to went above and beyond to help me locate the part. Even giving me a part number and phone number to another auto parts place that might have it. All the other places I called just said no, dont have it and never looked to see if they had something comparable. Thank you to the gentleman I talked to!! We got the part and hopefully will have the truck back together tomorrow!!

Mi
Review №26

This place is amazing! They were so nice and super affordable. They were a blessing in disguise.

Da
Review №27

I had a computer problem. They at first couldnt find my computer in there system which was factory part.. sold me a computer with a different set of numbers. The computer did not work . Called and talked to Mike and he told me straight I will not sell a computer without matching numbers. So I have a computer that doesnt work and they will not sell me the computer I need. Worst customer service ever.... Would not recommend to anyone.

na
Review №28

Super friendly people. Very helpful. Excellent mechanic service.

Ka
Review №29

Hard to get parts domestic R Forine car,truck,suv across the road from Goodwill

st
Review №30

Great place to buy new and used parts Mike is the manager owner and great person to deal with Ive been dealing with them almost 10 years now and never had a problem great place.

Sh
Review №31

Horrible customer service tried to get a part from them and they refuse to sell it very unprofessional place

Bi
Review №32

On the phone they said they have a transmission part on a wrecked truck, I ask if I can go into the yard and see if it will work, they said come down. I go down there and now they say it is too deep for me to go see it. I call the next day to ask about complete transmission and now they say they dont have the truck there at all. These guys are only looking for quick easy money, they have refuse to go that extra mile.

Na
Review №33

Reasonable fast service. Nice people. Highly recommend.

Pa
Review №34

She also knows that most of the auto parts in public its real good place to go buy your used auto parts

Fa
Review №35

I was recommend to call this place because they give good deals on parts once I called and spoke to a guy named MJ and told him who recommended me and he didnt like the guy he told me that he did not want my business then hung up on me. I had nothing to do with there past dealings and shouldnt of been treated that way. I will make sure I tell EVERYBODY I know to stay away from this joke of a business. You can thank MJ for this bad review he is a total jerk and the most unprofessional person Ive ever delt with

ke
Review №36

Helpful and Courteous Mike will help you get the best part for the best price

Ji
Review №37

This place is bad news I will NOT buy in here specially when the owner treat customers like dirt a good friend of mine told me dont go there guess what I didnt listen I know they are used parts but if you say they are good I would think you tested the parts anyways good luck if you buy from here

Na
Review №38

They sold me a rotted s10 frame then said they didnt have another one and would refund my money back then when i got there he argued with me that it was acceptable with rot holes and wasnt refunding my money. after going round and round he took 20% of my 300 bucks. Never will he get any business from my business or any one i know

Ib
Review №39

Auto shop price to high.....

st
Review №40

Crooks. They have you sign a waiver so you cant dispute your credit card charges, so dont have anything shipped. Sent me a cylinder head that the cam was rusted so bad it wouldnt turn. Left outside for years maybe. MIKE the manager said just bead blast it, Ive done it many times. Im out 150$. Last salvage yard I dealt with gave me a full refund on a warped head, no problem. Buyers beware.

J4
Review №41

I have ordered and bought several parts over the years from A1A. Mostly alternators and starters. The last time I bought a rebuilt Daewoo engine block. Great prices and the parts were always clean. Its as easy as calling then going down and picking it up. No hassel, no upsales...Just what you need.

Ro
Review №42

I wouldnt buy another tire here. It only lasted for two months. Not a deal. Parking here is very poor. Two maybe three spots.

Ja
Review №43

Great people did a great job excellent prices

Bo
Review №44

Great service and prices

ca
Review №45

Good old place, just like i like it

Ra
Review №46

The staff was very courteous and knowledgeable

Ma
Review №47

Kind of expensive but pretty much got what you need

Wi
Review №48

These folks went above and beyond my expectations of a used parts store when I purchased a part for my 1985 Ford F150 that my mechanic said I needed...turns out my mechanic was incorrect in his evaluation of my mechanical failure....Mr M.J. gave me store credit for other parts I needed for my truck ...these folks where so helpful I wouldnt consider calling anyone else when I need parts for my truck !!!

Wa
Review №49

Mike is a very helpful and knowledgeable

Au
Review №50

Very polite and helpful

Th
Review №51

Didnt have what I wanted ...

Ro
Review №52

I gave them the right information about the vehicle they gave me the wrong part charge me 20% the restock it if you like losing money and wasting your time go there and a refund that they gave me was by check and then there Bank charge me $7 to cash it the worst 16 hours Ive ever spent

Wa
Review №53

Terrible service they will sell u anything to make money. DO NOT GO HERE!!! They will rip you off

WI
Review №54

Awesome Service

Ci
Review №55

Customer service is not there at all

Mi
Review №56

Good

Information
6 Photos
56 Comments
3.7 Rating
  • Address:5510 Florida Ave S, Lakeland, FL 33813, United States
  • Site:http://a1aautoparts.com/
  • Phone:+1 863-646-5785
Categories
  • Used auto parts store
  • Auto parts store
  • Auto repair shop
  • Salvage yard
Working hours
  • Monday:Closed
  • Tuesday:8AM–12PM
  • Wednesday:8AM–12PM
  • Thursday:8AM–12PM
  • Friday:8AM–12PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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