user
Laguna Woods Auto Repair
23512 Commerce Center Dr, Laguna Hills, CA 92653, United States
Appearance
Laguna Woods Auto Repair
Comments
Jo
Review №1

HONESTY, INTEGRITY, and VALUE was what I received today at Laguna Woods Auto Repair. I would stand up for this business at anytime because they are exactly what I think an American service should represent. Quality service in a timely manner and exceptional repair work. I actually felt great to have repairs done to my vehicle today and felt personally, that they enjoyed having me use their services and were happy that I came in. Thank you very, very much.

Gl
Review №2

Honest workmanship, fair prices and great customer service. Courtesy rides to and from home in saddleback area. A few diagnostic services / repair are not offered like air bag deployment issues. Also appointments are recommended- even for routine oil changes. Vintage signage and 1950s retro feel make waiting for small jobs with appointment interesting as opposed to the wait area at say a Firestone service shop.

Ro
Review №3

Quality auto preventive care and repairs. Well trained staff-most are ASA mechanics. Friendly and knowledgeable service advisors. They work on all types and ages of vehicles. Courtesy service van to get you home.

El
Review №4

This place is excellent! The staff is very friendly and helpful, they are honest and dont try to talk you into doing things that are not needed like in the dealer. Prices are reasonable and they have transportation to take you home and pick you up when your car is ready. Thanks Lucy!

Sy
Review №5

This place is amazing! I called to ask for a diagnosis for my car. Peter picked up and hes extremely friendly and helpful. I arrived and they checked my car immediately with no wait time. They even offered me a ride home. Peter is very professional and he helped me resolve the issue. This is the best auto repair shop Ive ever been to. I would definitely visit again if I ever need service. Thank you Peter!I chose this place because I need to wait at least 2 weeks for my dealership but this place can check my car the same day afternoon. In addition, this shop has amazing decorations inside and I feel like Im at a really cool car museum. All the staff there are extremely friendly. I even got to see a pink ice cream truck!

Ba
Review №6

Awesome spot. They do great work. Pricing is comparable.

An
Review №7

I am so happy to have found this place. As a single woman who knows nothing about cars, it is such a relief to find an auto repair place that I dont feel is trying to up sell me on everything. Honest guys who tell you the truth and arent taking advantage of the fact that I have no idea what my car is doing. I will definitely be be back for my next oil change. This is my new place and I am very happy. I will recommend this place to all my friends. Thanks Bob!

Be
Review №8

Very happy with this repair shop. My go to place for car service and repair.

Si
Review №9

Ok so my freind recommend me this place they do a pre purchase inspection I showed up right on time he was ready for me he took it out for 10 min quick test drive and literally could name exactly what its deal was then after I offered 20 bucks as a tip cause it didnt cost anything he refused my 20 dollar tip have you ever heard of mechanic that wont take your money so fyel is awesome very much recommend trust worthy for a mechanic and you dont see that alot

Po
Review №10

This is a great company! Great prices, great customer service and great results! They really do care about their customers. I highly recommend!

St
Review №11

Never found a friendlier, more professional crew. Fyel has always showed patience, answering any & all of my questions.

De
Review №12

I have been coming to Laguna Woods Auto Repair for years and have never been disappointed with their service. They have worked on old cars (over 200,000 miles) and recently purchased cars under manufacturer warranty. They are professional, courteous, and extremely knowledgeable. Their quotes are reasonable and honest and they get work done by their estimated timeline. I highly recommend this auto repair company to all my family and friends.

Wi
Review №13

I own an Aplina B7 750i, 600hp, MSRP $350k. My mechanic didn’t feel comfortable working on it and I’m happy I found them. Bob is great, and so are the guys in the back. I’ve already recommended 3 ppl and they all had good experiences.

Ai
Review №14

Love this place. They know how to how to work on cars there!

Ka
Review №15

Bob and his crew are the best! I know my cars are in good hands. They are upfront about what is needed and what can wait. Their work is impeccable. And they genuinely care about me and my family. I always have a few of their business cards on hand to give out when asked if I have a good mechanic.

An
Review №16

This is a great shop tucked away in a small business park but worth a visit. The staff is very friendly & the waiting room is spacious. Go see Fyel Castaneda for amazing service. The mechanic who worked on my car was also great & had it done faster than I thought.

Pa
Review №17

Needed Smog check. Peter said take a seat we can help you right away.Sure enough, twenty minutes later I was in my car on the way home!

ST
Review №18

I have had a 5 star experience at Laguna Wood Auto Repair every time. Christmas Eve they were open half day. The crew, always friendly and knowledgable, got me in and fixed my problem quickly. I am beyond thankful to have their experience available to keep my cars in excellent operating condition. Thanks Bob, Tony, Peter, and the rest of the crew. Youre the best!

Fl
Review №19

I have serviced 4 of my cars here. Bob is fair and informative. This is a AAA certified shop and offer a discount for members.

Wv
Review №20

Really cute retro shop here with really nice people like a family. Fyel at Laguna Woods fixed my trunk and Im super grateful after walking out of my local toyota center having wasted 2 hours with them. So Fyel talked to me over the phone since I was already pretty frustrated and apprehensive and he was fair and direct which persuaded me to go to their shop and Im so thankful I finally got my car fixed.

Ca
Review №21

I was on my way back home from California and my radiator exploded within the first hour of my trip... These guys were super nice and took great care of me!! Had me in and out as fast as they possibly could. Definitely would recomend them :)

br
Review №22

Laguna Woods Auto Is trustworthy. I’ve been taking my Jeep to there for as long as I’ve owned it. They are honest, give very reasonable pricing, do excellent work, and treat you with kindness and respect. There’s no reason to take my Jeep anywhere else.A very satisfied customer,Tomas Anderson

sh
Review №23

I have used this Auto Repair Shop now for over 6 yrs, and now once have I been disappointed, with their service, would recommend them in a minute.Honest, & friendly, the staff at the counter will stop and have a chat for a few minutes, to add to the above I was just there 3 days ago and nothing has changed, same cheerful staff and ready to help you.Keep up the good work Guys.

Su
Review №24

Ive been going here for 20 years. Theres nothing they cant fix and their prices are reasonable. Very honest people

Ro
Review №25

Very professional shop.. Fair price..

La
Review №26

Services were requested, they had my vehicle for 2 days, when I picked up my vehicle, nothing was done per our conversation then following up, I got nothing but the run around and a series of BS excuses .

Ju
Review №27

I have always had excellent service from Laguna Woods Auto Repair. After an exorbitant estimate from Toyota of Irvine for a display monitor at 30k miles in 2010, LWAR repaired it with brand new factory parts for less than 25% of the dealerships estimate. Regular maintenance is less than the dealer, service is excellent, reliable and they never do unnecessary repairs or maintenance ever. Nice to find a repair shop with friendly service along with high ethics & integrity.

El
Review №28

We appreciate the quality work and reliability of the staff at Laguna Woods Auto Repair. We trust what they say and do. We highly recommend them without question!

Mi
Review №29

We found this mechanic by chance. It just happened to be local to my husbands job. We were so pleasantly surprised that we ended up getting great service and it was very inexpensive to fix our vehicle.

Sy
Review №30

Freddy and the rest of the staff went well past what I expected anyone to do for the repair of my car. I am very grateful to them for all their effortsand determination which resulted in the successful conclusion of a difficult problem. They are unique in todays world. Honesty and competence.

Ki
Review №31

Excellent Service and Excellent People who treat their customers with ultimate respect.

Ja
Review №32

I recently took my new, GE Leasing, Mercedes C250, in for its first routine service and was very pleased with the work done my the fine staff at Laguna Woods / Leisure World Auto. They have been servicing my personal vehicles for some time but this was the first time I took a new car in for service.Very delighted to find out that they accept the GE Leasing purchase orders and billing for service. Made my life a lot easier.I would recommend this shop. Clean, neat, orderly and they speak plain-talk when discussing needed repairs.

Br
Review №33

Nothing but positive accolades for this repair shop. I got a complete detailed analysis of my old Prius for free. I then chose the most important repair, which was half the estimate of the dealer. No upselling or phony emergency fixes. Plus their shop is very cool looking and the guys treat you puke a person not a number. Good job guys!

Ni
Review №34

They definitely Went through my things. I had a sound system in the back they completely messed that up had to run all new wires (bent rca cables and pulles the wires straight out the amp) got told itd be $780 on the phone then in person tried to tell me about $1000. They did get everything on for me even though it took all day 8am-6pm

Gh
Review №35

Went there yesterday after multiple personal referrals and then I saw their reviews. My car wasnt running right, a week earlier, it started shaking and trembling. Freyl figured it out, told me what to expect and was exceedingly kind because I insisted it had a problem. I am so grateful, thankful, etc.. I will never go anywhere else. I only went to dealers in the past...not now.

Sa
Review №36

Great car maintenance!! The people are so friendly, caring and know what they are doing. I have been with them for several years and would highly recommend them to my family and friends.

Pe
Review №37

Bob and his team are fantastic! I have used Laguna Woods Auto Repair for over 10 years and they have never disappointed. They are knowledgeable, professional, trustworthy and friendly. I always recommend Laguna Woods Auto Repair to my friends.

Ra
Review №38

Took my car here. The team did a great job and I got back within a week. Very happy with everything these guys did for my vehicle.

Al
Review №39

GREAT SERVICE & PRICING. THANKS VERY MUCH FOR ALL THE GREAT WORK DONE TO MY FAMILYS AND FRIENDS VEHICLES INCLUDING FOUR OF MINE VEHICLES. I WOULD RECOMMEND EVERYONE TO LAGUNA WOODS AUTO REPAIR!!

Co
Review №40

Nice waiting area, good customer service, and very personable experience

Ky
Review №41

Very helpful and informative. One of the few places NOT out to take all your money.

Jo
Review №42

I have been taking my vehicle to Laguna Wood Auto Repair for the last 5 years and have experiences nothing but outstanding service from them. I have brought them 4 different vehicles to repair and service; Nissan Rouge, 97 & 98 Jeep Grand Cherokees (2), & Chevy Astro van. I been very satisfied and would recommend them for any automotive repair or service.

Sc
Review №43

Bob and his staff are top of the line.Very clean shop. I have a small fleet of buses and have been to many local repair shops only to have bad work.When I found Bob, I found heaven,he is honest, fair and right on top of it.You have to try this shop. no one better

ro
Review №44

I have been bringing our cars here to Laguna Woods Auto Repair for years because of their great service, fair pricing and a friendly and competent staff. Id recommend these folks for your car care too!

Be
Review №45

Great customer service. Polite and friendly. Quick too. Came in for a smog check today.

ta
Review №46

Been taking my cars and trucks to Bob and co. for 20+ years. Always honest, always efficient. Always friendly.

Br
Review №47

>>STAY AWAY FROM THIS PLACE

Ma
Review №48

I have had only good experiences with Laguna Woods Auto Repair. They helped me out of a place who was going to repair my car where it wasnt needing repairs done. I use my car for Lyft and it is always running perfectly. I am always confident when I drive my car that I will make it to my destination and back safely. Today I have to drive for 1 1/2 hour trip, one way, and 1 1/2 hour back. I am confident I will be ok because it will be rolling over 100,000 miles. Yeah to them and they deserve their 5 stars. The waiting room has a great ambience with a tv and everyone is very nice, too.

Jo
Review №49

Great customer service. People are super nice and helpful but prices are a little on the higher side.

Es
Review №50

I feel safe knowing they checked my car. Been going there about 15 years

Ra
Review №51

Last night just 30 minutes prior to close time at Laguna Woods Auto Repair, I brought my car to be looked at as I had just driven over a large Metal rod on the freeway and it broke a cover off of the bottom of my Chasis.The owner, Bob, didnt hesitate to take a look under my car and was honest enough to tell me that there was no real damage or any Leaking as I feared and that only the cover had broken off.As I was getting ready to leave, Bob, noticed that I wasnt very comfortable so he offered to lift my car and have one of his mechanics show me that there was NO real damage to worry about and that the car was safe to drive!!! He did all of this and didnt charge me a dime.I never met Bob before, but as all of us always look for an Honest mechanic....I was glad I did.....now I will be a new customer of Bobs shop for ALL 3 of my cars.Thank you! Raz

Za
Review №52

This place offers free safety inspections for when you are purchasing a car. The people there seemed pretty personable and saved me from buying at least one lemon.

JT
Review №53

Laguna Woods Repair is awesome, their staff is very friendly and Id never go anywhere else!

Ju
Review №54

Great customer service!

Jo
Review №55

Very curdious, but a little pricey.

De
Review №56

SMOG CHECK. YEA. PASSED

Ro
Review №57

Let Bob and his crew trouble-shoot your automotive concerns!

Mi
Review №58

Great customer service.

De
Review №59

Always great service!!

Ge
Review №60

Great service

Jo
Review №61

THANK YOU BOB FOR SAVING MY LIVE

St
Review №62

I WENT THERE FOR SERVICE,THEY DO NOT KNOW WHAT TO DO,NOT ORGANIZED AT ALL,ONLY ONE GUY IS WORKING IN THE BACK.THEY TRIED TO CHARGE ME FOR THE WORK THAT NEVER GOT DONE.THEY PREY ON OLD CUSTOMERS,I WILL NEVER GO BACK,ALSO I HAVE TOLD MANY OF MY FRIENDS.NEVER AGAIN.L HOPE THAT WILL HELP SOMEONE.

Information
20 Photos
62 Comments
4.6 Rating
  • Address:23512 Commerce Center Dr, Laguna Hills, CA 92653, United States
  • Site:http://lagunawoodsautorepair.com/
  • Phone:+1 949-588-8079
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–2PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Similar organizations