We ordered a custom mattress from Brother’s bedding to fit an antique bed frame, and we received all the help we needed to be sure we ordered the correct mattress! Andrea was especially helpful and did a great job explaining our options. Plus she was very patient with us when we realized we’d accidentally measured incorrectly. She made sure the order was corrected quickly. We look forward to receiving our custom mattress soon!
After 12 years, we went back to Brothers Bedding to buy another mattress. We love the fact that they are local and again, they didnt disappoint.Mitch was our salesman and took the time to explain everything after we told him what we were looking to buy. He was very thorough. We then left and looked at another place but came back the next day to Brothers Bedding and happily placed our order.Our mattress was delivered a few weeks later and everything went great. They called us the day before and gave us a delivery window. The delivery guys were great. They took the old mattress and covered it with the plastic covering from the new mattress. Which is exactly what Mitch told us. We had no surprises anywhere throughout the entire procedure.We have had the mattress for almost a month now and we couldnt be happier.Thanks Mitch and Brothers Bedding, we appreciate you.
We walked in not having a clue what we were looking for and Derrick helped us find a baseline and ultimately find the mattress we purchased and are so excited to get on Friday! 10/10 recommend! Love that they are local and able to help so much!
Thank you Derrick for helping and assisting me getting another bed. It was fast and easy process.
Doug explained the differences in mattressed available for our camper which had a low quality one from the factory. He showed us mattress options & we are totally satisfied with our choice and the buying experience at Brothers Bedding. Highly recommend you check with them before buying your next mattress. They will make your mattress on site -unlike most mattress stores.
My wife and I stopped at Peters rd. And talked to Diana. She was very helpful and explanatory on the different aspects of the mattresses we were interested in. She helped us make our decision. Thank you very much!
Excellent selection of different beds. Very helpful, informative and knowledgeable staff, helped me decide on the best bed for my needs. Mitch Hayes is the man to see at Brothers Bedding, and if hes not available, no problem, the friendly staff will provide the same excellent service.
Nice store with nice people. Very knowledgeable about their product lines. They didnt sugar coat lack of availability of certain accessories.
Andrea Wood was knowledgeable and helpful and made our selection easy, fast and enjoyable. She was also helpful with the purchase of 100% Egyptian cotton sheets and 100 % cotton and wool mattress proctor.Wood highly recommend Andrea to help you choose your mattress with confidence!
Excellent product & top notch sales person
Andrea allowed us time to try out the beds without pressure. She let the beds talk for themselves. Andrea was friendly and professional. She even delivered something to our house herself! The delivery men were quick and kind.
We had a fabulous experience every step of the way. We were looking for a mattress for a guest bedroom. We wanted something that was well-made and comfortable yet not too expensive because the bed would not be used often enough to justify the expense. Mitch listened to our needs and provided us with the perfect fit. He was NOT one of those sales guys who says, How much do you want to spend? and then doesnt show you equally good products that are available at a lower cost. We purchased the bed on a Thursday and it was delivered on the following Saturday. Communication was excellent. The delivery guys arrived when promised, were friendly, and incredibly efficient. They took great care navigating their way to the second story bedroom as well as removing the old bed. They were finished in less than 15 minutes. We highly recommend Brothers Bedding.
We love our new adjustable bed! Our son moved out and took our 22+ year-old mattress that is still incredibly comfortable, so of course we were back at Brothers Bedding to get a new one. Weve had it over a month now and couldnt be happier! Our salesperson was so helpful, and the install team was professional and quick. It is also a big plus to get top of the line quality at a great price while shopping local.
My husband had looked at several other places for a new mattress, but discovered that the salesperson couldn’t answer any of his questions. We went to brothers bedding at peters road and met with Diana. She was very knowledgeable and answered all my husbands questions and let us try out several options of mattresses so we would be sure we chose the right one for us. We love our new mattress and pillow topper! We both are sleeping much more comfortably! We would highly recommend brothers bedding! Thank you so much for all your help Diana!!!
Much anticipated rest. The best money Ive never minded spending. Mitch was wonderful. This man knows his stuff. Having been with the company for over 20 years, first starting in the warehouse and now in sales, who knew there was so much to know about buying a mattress. So glad to be back with a mattress we can flip and having a fifteen year warranty aint bad either. With a enormous amount of places to buy a mattress, Im so glad we went with Brothers. Made in the USA.😁🙌🏽😃
Mattress shopping is not one of our favorite things to do, and thank goodness it doesnt happen often. We had heard the radio ad about Brothers Bedding and decided that it would be the first place we try. Well, were we ever surprised! The customer service is outstanding and we never felt pressured to buy the highest priced mattress. Mr. Mitch was straightforward about the quality of mattresses, gave detailed information of each one we chose, explained the warranty, but above all that he was so courteous and patient. We highly recommend Brothers Bedding & Mr. Mitch H.
My husband and I went to buy our first mattress together. We wanted the best so we went to Brothers Bedding. Mitch was very nice and gave us plenty of information so we could pick the best mattress for us. Ive had back surgery twice and need a really good mattress. Thank you Brothers bedding. Our experience was buying it was great!
I’ll continue to sign the praises of Mitch at Brothers. Pressure free, asked and listened to what we wanted and then guided us to the appropriate mattresses. He was very blunt but honest in his responses providing an accurate depiction of the pros and cons...greatly welcomed. Delivery and set up were spot on. Go get your mattress at Brothers & see Mitch! Tell him I sent you...I’ll get a couple of pillows as well😊
My salesman, who is also the manager at this store, greeted me nicely when I first entered the store. I told him some sleeping issues Ive been having, and he suggested beds that could alleviate some of those issues, and showed me a couple of options. Though I had read in advance that Brothers Bedding begs are flippable, he reinforced that to me and said they have a long-term warranty, and described each product to me in terms of how its made and relative level of firmness, which are important attributes to me. He let me lay on a few beds, and when I decided on one, said I would return later in the week. When I returned he remembered me and again was courteous. After making the purchase, he explained to me the 120 Night Sleep Guarantee and the Warranty Coverage, which he then provided to me in print. This Guarantee and Coverage make believe in the quality of the bed. Overall I am very satisfied with the service I received at this location and look forward to using my bed for many years.
My wife and I have bought mattresses from many different places in the past and have generally not been very satisfied. We thought the 2 sided mattress went out of style with the pay phones until shopping at Brothers Bedding. We absolutely love the basic 2 sided foam mattress Mitch helped us select. All 3 beds in our 3 bedroom house have them. Guests that stay in our spare bedroom generally comment about how comfortable the bed is.
Our experience at Brothers Bedding was very positive and the customer service experience was exemplary. The sales manager, Mitch, was extremely knowledgeable of their product line and made this dreaded task much more pleasant. We also appreciate that this is a local-owned company with an outstanding reputation. We are very pleased with our selection and would not hesitate to make referrals.
We were in need of a new mattress for our RV. Derrick took his time and listened to what we were looking for. He showed us different options and when ordered it only took a week, and the warranty offered is a big plus. We highly recommend this place and will only shop here in the future!
We went to Brothers Bedding two times before purchasing.We ultimately purchased with the help of Mark. We shopped around but have not found another bedding store we like as well. On both visits the sales staff was knowledgeable, courteous and helpful. They also were able to accommodate a special request. We have purchased from Brothers in the past and plan to do so again the next time.
I love my mattress. They have been kind enough to change the box springs to accommodate a different height. I just couldnt ask for better service.Thank you, Mitch and your team.Judy Overholt Wheeler
Mitch was very informative without being pushy. And we love our new mattress! We bought the Dr. Mabry, perfect if you have back trouble! The delivery team was excellent too, right on time and quick in and out. So happy we decided to buy from them.
Visited Brothers Bedding today. Had a most helpful salesman, Mark. He showed us all the options available. Reassuring that the mattresses are made locally.we were told any problems, should they arise, would be handled locally. We purchased one with the frame that allows raising and lowering head and feet. A pleasant experience....hope the mattress is as great as the customer service.
Extremely kind and helpful staff. Very knowledgeable.
Mr. Martin was very helpful by asking key of questions to help us narrow down what mattress best fit our needs. We have slept wonderfully since we got our new bed. Great experience.
Ordered two mattress sets from Mark and all went smoothly. From entering the store to telling him what I wanted and didnt want a memory foam mattress. Both sets delivered on the same day delivery on time and delivery guys were professional and did the job with no problems. Hope to see how the mattresses will be in the next few months.
Mitch was great helping us select a mattress. I was confused by my on-line research about how to select a mattress. Mitch made it simple and gave us a reasonable number of options from which to choose. The delivery guys were wonderful...efficient, helpful and personable.Weve slept on the new mattress for two nights and my morning back pain is significantly reduced.
We had a very pleasant experience at the store. We were able to find the mattress to fit our needs. Mitch was very easy to work with and answered all of our questions. The delivery of the mattress was smooth and easy. We will be buying another mattress here soon.
We like our new mattresses! We bought them at once for our two bedrooms, and enjoyed the experience. Mr. Mark Martin in the store was very informative and generous with his advice, allowed us plenty of time to test and answered our many questions with patience and good humour. The delivery-installation team were prompt and fast, and moved like a ballet! Regrettably, we do not remember their names. The only glitch was that the phone system of the delivery service does not make it easy to confirm if you miss their initial call--it took me a couple of phone calls to get to a human who helped me to ascertain that my confirmation worked--the person was Andrea in Sales, and she also was very helpful.Thanks to the whole Brothers team.
There are plenty of mattresses to choose from. When I told the salesman a little about what I thought I wanted, he directed me to the best choices for me. He told me to take my time and lay down on the beds to really see the difference. I went back and forth between 2 until I knew for sure which one was for me. We have had the mattress for only a few nights. I made the right choice. It is very comfortable and I have slept better having this mattress. I would definitely recommend Brothers Bedding.
We love our new mattress! Andrea was great to work with! Delivery was quick and exactly on time too.
I have always purchased from Brothers, but my goodness their prices have become quite high. Is it worth it? Hard to say. Everyone is different when it comes to a mattress. I do love that Brothers is local. Five stars for that.
Was a wonderful experience with Mitch H. I have been wanting to buy a bed which can raise her head and feet up and get a good mattress because of her health. Luckily Mitch knew exactly what would help her sleep better and was able get out of the bed easier. He knew exactly, so we bought they base and a good mattress, she was very happy which is important, thanks Mitch H. God has blessed you to help others. Everyone who has an elderly person in their life and need that bed go see Mithch H.
Mitch Hayes was extremely helpful and knowledgeable about the products and services available. We bought a bed and we love it. Best sleep my wife and I have had in A long time
We purchased a new box springs and mattress back in April 2019. Never thought I would spend so much on a set but man I felt like a different person within a few days. I had been experiencing back pain and this helped align my body to the appropriate shape it should be in for sleeping. Mitch helped us from the moment we walked in the store and answered all our questions and never pressured us. We purchased a traditional 2 sided and couldnt be happier.
We recently purchased a mattress for our 3-year-old son, and the experience was fantastic. We never felt pressured when browsing the store, and everyone involved from the sales person to the delivery team were helpful and courteous. We also loved the fact that the mattress was made fresh for us the night before it was delivered, and its done here locally, not from a factory in another state or country. And considering its a 2-sided flippable mattress that will last twice as long as a normal one, the price was not only fair, but the long-term value is certainly there, as well! This is a well-respected and locally owned business with great employees that we will be doing business with again in the future, and referring others to, as well.
I did a lot of on line research regarding buying a new mattress. Brothers Bedding had the most information and being a local company it was the most obvious choice. We went to the North Peters Road store and Mitch helped us find the right fit. He answered every question and did not sway our choice, just pointed out features of each mattress we tried. The delivery crew was on time, courteous, fast and efficient.
This is the second mattress I have purchased there. They have very good quality and are not pushy or use gimmicks like so many stores. I am a satisfied customer.
Mattress buying is not exactly a funday Sunday, but the manager, Mitch, made it easy and low pressure. He explained all the features of the mattresses we were comparing and then let me and my wife decide for ourselves. We were most happy when we left having bought a new mattress/foundation. We like buying local, and Mitch made it a no hassle experience.
We bought mattresses here twice recently. Both times we received quality service and the orders were ready in two days. One mattress was a custom size order and it was still ready in two days. The quality seems good but they are still brand new.
Came back here to buy a bed after buying one from them 17 years ago. As always expert sales advice and quality bedding. Delivery was on time and professional. I wish all companies were this good to deal with.
Sales manager was very knowledgeable about the product, guided us to the firmness we were looking for. Customized height was a great feature, as well as ability to adjust firmness once we sleep on the mattress for awhile. Delivery was scheduled for a few days after our purchase so no long wait for our new mattress. Glad we were able to support a locally owned business with products made locally.
We ordered our forth mattress from Brothers recently. A queen-size bed for my daughters 10th birthday. When it arrived we realized the box spring wouldnt fit up our stairwell. They had a split box spring made and delivered the very next day! I didnt tell them, but they saved my daughters slumber party. That sort of customer service is unheard of these days.
My fiance and I visited this store yesterday as our first stop searching for a mattress. We were helped by Mitch who did a great job! We ended up buying a mattress which felt really good when we tested it. So it saved us from visiting other stores and Mitch was awesome. - James & Toni.
Mitch was very knowledgeable of the products I inquired about. My first time at brothers bedding. My experience here was delightful. I didnt have to go anywhere else! Thank you Mitch!
Very friendly and knew their products very well. Answered all of our questions and we did not feel any pressure. Shopping here was very pleasant experience. We highly recommend them.
I had a great experience at Brothers Bedding today. Mitch H. was attentive and informative and he made it easy to figure out which beds were right for me to purchase. He had lots of information and spent the time I needed to make a decision. Thanks Mitch.
My wife and I had been wanting a new bed for quite some time. We went to multiple store that sold the Tempurpedic brand. We meet Mitch at the Peters Rd store about halfway through our shopping. Every store that we went to after we kept joking to one another that....they are not Mitch. This guy is such a nice guy that we have even invited him to several parties that we have hosted. Friends I am telling you not to waste any of your time and just go to Brothers Bedding and talk to Mitch. He is going to take care of you and the service after the sale has exceeded our expectations. 100% recommend
I have fairly serious back issues stemming from a fall when I was 16, coupled with trauma sustained during military service. My fiancée & I had the pleasure of running into Mitch (sales manager), whom I’ve known for well over a decade. Not only did he treat us like family, he was extremely knowledgeable of all products offered and took the time to help us find the right mattress for my back. Finding out Brother’s Bedding is manufactured locally still was a huge plus, and the fact they guarantee the comfort of your mattress and will pick it up & make appropriate alterations to the padding really set my mind at ease. Overall, wonderful buying experience - recommending to all my family & friends.
We are so pleased with our new mattress. Delivered on time. Beautiful craftsmanship. Very comfortable. Sales person was helpful and very nice. Would recommend this business.
We haven’t bought a mattress in over 15 years and I was dreading the experience. I’m glad to say that Brother’s Bedding surprised me, making the process painless.The sales process was informative with no pressure. The salesman was patient and answered all of our questions.Our new mattress was hand-built to order and delivered in less than one week. We were given a 1-hour delivery window the day before, so no sitting around the house waiting all day. The delivery dudes were friendly, efficient, and made sure we didn’t have any questions.We love our new Medi Pedic mattress. I sleep better now than I have in years. It is well made and has the perfect firmness that I wanted. It is two-sided and flip able, so it will last. If for any reason we want to change the firmness in the first 120 days, they will adjust it for us. You can’t beat their warranty – it’s real, not prorated.Best of all, since it is locally made, I can sleep easy knowing that if something does go wrong, I can get it fixed and that our purchase supports jobs in Tennessee.
Walked into Brothers Bedding with the intent of just looking. Mitch was very helpful and knowledgeable and actually listened when we told him what kind of bed we were looking for. He didnt try to sell us on a more expensive bed or something we didnt want which made the process relaxing. We ended up purchasing our new mattress, and best of all it can be delivered in just a few days!!
Beat out the other stores hands down(I researched 5). do your own research though. obviously you need to do your own comparison shopping(hopefully you do).once your done, i would be surprised at the very least if you didnt have Brothers Bedding at the top end of your list. but dont take my word for it, see for yourself.
Pleasant experience in the store. Derrick was an expert in leading us to the best bed set for our application. Will strongly recommend to friends and family.
We purchased a Brothers bed. When delivered it wasnt exactly right for us. We went back to the store and they made it right. We appreciate the good service and a company that does what it says it will do.
Mitch was very helpful in providing the information I needed to make an informed selection. This is the third mattress set my family has purchased from Brothers Bedding and weve been extremely happy with the quality of the beds and the great customer service. Thank you, Mitch!
Mark efficiently and pleasantly showed us the brothers bedding line. All our questions were answered clearly. We were replacing a brothers bedding mattress set which has been very satisfactory.
Donna Jackson was very helpful and knowledgeable in helping me select a new mattress set for my particular needs. The delivery was a breeze and the 2 men that set up my new mattress set were professional and cordial. The best thing is that Im sleeping so much better on my new mattress set from Brothers Bedding!
Posting for Pete Feist.Mattresses present a significant expenditure and you expect to get quality for your money. The gentleman that helped me was knowledgeable and helpful without applying pressure. Im expecting years of comfortable rest.
Very helpful with comparisons of mattresses. No pressure to purchase immediately. Simple, straightforward, and ready to answer questions. Great delivery! Everyone was VERY nice! We will be back!
We bought a king size mattress from Mitch today at Brothers Bedding on N. Peters Rd. and he was very pleasant and easy to talk to. He answered all our questions and made sure we knew all the details of our purchase and delivery.We are looking forward to our new mattress!! Thanks
I have purchased several mattresses from here and they are really good! I always like to support local business, when possible, and they are better than all of the competition anyways!
Great company, great customer service. I bought a firm mattress and found that I could not sleep on it. They picked it up, added softer foam so that it was comfortable but still provided the needed support for my problem back, then returned it with white glove service. Highly recommend Brothers Bedding. Will certainly return when I need another mattress.
I had a wonderful experience purchasing a new mattress and box spring. Mitch Hayes was very helpful and assured I had selected a mattress to fit my needs.
Simply the best experience. We purchased our beds and after 5 years were noticing some comfort issues after one call they came out and picked up our beds then returned them two days later just like brand new, what a great warranty and people!
We were very happy with the purchasing experience that Amie Mason provided for us. I would definitely recommend purchasing a bed from Brothers bedding.CJ
Great buying experience. Derrick did a great job. Glad to buy a locally made mattress
Knowledgeable staff,no pressure. Staff wearing masks
Super friendly guys! I walked in with an idea of what I wanted and was lead to my best options in my budget. The warrenties are great, the mattresses are made fresh (not sitting in a factory) and if you need an adjustment, theyll do it for ya! I ended up staying an extra 10-15 mins just to chat. 😊
Very knowlegeable staff. Friendly not pushy. Great locally made product. We wanted a flippable mattress. Done! Delivery on time and efficient. Very good experience!
The sales person who helped me really knew about the beds and what would be best for me when I told him what my issues were with my current bed. He was friendly and helpful! I really appreciated all his help! I just wish I had gotten a taller box spring, as now my bed skirt drags the ground... My box spring is only about 4, which I guess is standard with my bed, which is huge!! (Which is fine!)
We have been looking for a bed for a few months and have been in Brothers Bedding several times doing research. Mitch discussed several options with us and provided a great deal of information on how the different beds were made, different types of materials, and the benefits and drawbacks of each. We never felt pressured and Mitch was patient as we discussed our options. As we got down to the final two and kept going back and forth, Mitch, based on our conversation, recommended the cheaper of the two options as the best fit for us. We felt like we just didnt buy a bed but got educated on beds too.I like the fact that their products are made right here in Knoxville too. Great Bed; Great Customer Service!
A great experience. Very friendly and informative. Will recommend to friends.
This is the best bed I’ve had. I’ve slept in the best hotels and this one tops them all.
From my door to yours and back again to my home with delivery of mattress two days later was a 5 star experience.Special thanks to Mr. Hayes, a connisoure of mattresses and a gentleman.V/R CMESSINGER
Excellent experience with our purchase of a King Medic Pedic and foundation. Purchased on Friday - Bed manufactured to our specifications and delivered on Tuesday as scheduled. We are really enjoying a goods nights rest.Terrell
Our salesman, Mitch was very helpful showing us all the options for our recent mattress purchase. Our last brothers bedding mattress lasted 18 years and has been great quality.
Great help and service. I am very pleased with my purchase and would recommend Brothers to anyone looking to buy a new mattress.
We had no intention of buying a mattress until we had looked at all of our options but Marty was so thoughtful and knowledgeable that we bought it that night. Also, it meant a lot that they were made in the USA.
Mark did an amazing job of fitting us in a great mattress. The quality, versatility, options and value are the best in town. Make Brothers Beding your first stop for mattress shopping.
I apperciated the timely deliveries. Always prompt. I know I could have bought a lesser expensive mattress, but I knew i wanted a good one! Everybody was great! Thanks!
Great customer support made purchasing a new Mattress a breeze. Great Store!!!
Mark did a great job explaining the differences in the mattresses and made sure I got exactly what I wanted. Great mattress, cant wait to sleep on it when they deliver it Thursday!
Diana was very nice
Mitch did a great job of showing us what was available and was very patient with us. Looking forward to many years of good sleep with our Brothers bed.
Diana Yarborough was very helpful. She showed me different mattresses. She explained each one. I had a good experience at this store.
Was a very pleasant experience, not pushy, recommended I try several mattered before I choose one . Highly recommend this store. Thanks
Mitch really knows his product and was extremely helpful. Would recommend your next mattress purchase here!
Derrick was great. Wasn’t pushy and was very helpful. So we bought a bed
Purchased a floor model today, Mitch was very helpful and not pushy what so ever. Highly recommend Brothers and specifically thislocation.
Brothers Bedding sells a range of mattresses most with two sides. We have just purchased our second from them and no one makes a better two sided mattress. The advantage of a two sided mattress is the mattress can be flipped when a depression develops and then sleep just like new. This cycle can be repeated time after time for years as the down side of the mattress returns to a new condition while it rests. Dont be fooled, every mattress will develop a depression after being slept on in the same place week after week. With a one side mattress there is no solution other than a new mattress at a big cost! We have three other custom two sided mattresses by a well known custom manufacturer who does not deliver to East Tennessee in our second home and the Brother Mattress may even be finished a bit better although both sleep about the same.
We are so excited about our new mattress, Mitch was very knowledgeable and helped us select the best mattress for us!
Very nice helpful people. Good prices. Good product
My husband and I are new to Knoxville and were on the hunt for a king sized mattress. We tried the national competitors where mattress shopping felt like car shopping, and stumbled upon Brothers Bedding last week when leaving Lowes and are so glad we diverted our afternoon from heading to yet another Mattress Firm. From the moment we walked into Brothers, the mattress shopping experience became enjoyable. We were greeted by a friendly and knowledgeable salesman, Mark, who took time to listen to our wants/needs and offered suggestions on which mattresses did and didnt suit our desires. He was never pushy and showed us a variety of options at varying price points. We ultimately fell in love with the Mabry mattress but decided to sleep on our decision and waited a week to buy it. It is the perfect mix of medium/firm and is double-sided with a 15 year full warranty, and my husband and I both were eager to purchase it today- a week after we had last laid on it. We are so excited for what we think/hope will be years of blissful sleep on our Brothers mattress and are so glad we were able to find a quality product at a local shop with a great purchasing experience where our money goes back to the community rather than to some national chain with subpar products.
Way to hide priced for the mattress you would get.
Bought our fourth and fifth mattress set from Brothers this past weekend.Mitch is awesome help
Mitch was knowledgeable and helped us choose the best options for my father-in-law.