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Bed Store
11249 Parkside Dr, Knoxville, TN 37934, United States
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Bed Store
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De
Review №1

Jimmy exuded the best possible customer service experience. He was very knowledgeable about the products and provided excellent guidance and advice on the best pieces to fit our needs. He was very personable, kind, patient and professional. Even after delivery I went back to the store with questions; he was equally accommodating. Havent had such superior customer service in a long time. The delivery service was also superior. Talk about white glove delivery!

He
Review №2

Kenny was incredibly helpful, informative and kind. We were able to find the perfect mattress for our family at a great price. Highly recommend you stop by and see Kenny if you have mattress needs

Ro
Review №3

Third store we visited on Memorial Day weekend. Jimmy was super knowledgeable and helped us decide on the perfect mattress! We werent in the market for an adjustable base but, WOW, he sold us on that and were loving it! Thanks so much for the low pressure, super helpful staff and prompt delivery!! We love our purchase! Did I mention the bamboo sheets? Cmon! These are amazing! I need another set!! Thanks again guys. You rock!

Li
Review №4

The manager did a great job! We had already decided to purchase from another company and originally entered the store just to compare products and pricing. Without high pressure tactics, the manager took the time to fully explain the difference in the inventory and we ended up changing our minds and buying from The Bedstore. He then also arranged for us to obtain a loaner mattress which helped enormously as we had company arriving. Delivery guys were likewise pleasant and professional both trips. We love the bed and are fully satisfied!

cr
Review №5

We were moving to Knoxville and I wanted to purchase a bed before arriving. Kenny took care of us and held the mattress at the store till we arrived. At different times I spoke with Jimmy and Doug too. They were all great to work with. I would definitely go back or refer a friend to the store due to the impeccable customer service. Thanks for everything...

No
Review №6

The associates at The Bed Store understand that in 2020 and early 2021 most people will do their research online before visiting a mattress store. They did not try to upsell us or discourage our extended research on the mattress we wanted. The buying process was simple and easy and we walked out of the store with our mattress the same day!

ha
Review №7

The salesman was incredibly professional and friendly! He took his time with us and was very patient, the bed selection is amazing. If youre looking for a new bed I highly recommend this place, they did not try to oversell us he asked us what we wanted to spend and he took us right to it. Great salesman great selection how they recommended

La
Review №8

We just upgraded from a queen size mattress to a king size mattress, and purchased a new twin mattress for our guest bedroom. This makes our 3rd and 4th mattress purchase from The Bed Store. We will be loyal customers, forevermore, after a stellar customer service experience as a result of a manufacturing defect on our first mattress many years ago. On our visit yesterday, with Jimmy Welch, we anticipated we would pay significantly more than at the local furniture stores where we also shopped for new beds, but we were pleasantly surprised at the competitive prices. Not only that, but we ended up purchasing The Bed Stores own in-house brand, after checking out all the mattresses in the store. The mattress we chose was the most comfortable, to us, and we didnt know it was manufactured by The Bed Store, until after we made our selection. Pretty cool! I encourage everyone who is in the market for a new mattress, to go see Jimmy Welch at the Turkey Creek location, to check out the latest offerings at the Bed Store. You wont be disappointed in the product, nor in the customer service afterward, should the need arise. Highly recommend.

Ru
Review №9

If I could give more than 5 stars I would! Kenny was absolutely amazing. He took time with me and my husband to really listen to what we were looking for at the time. He educated us on each bed so we could make the best decision. We bought a Stearns and Foster with the adjustable base and it is truly life changing. I want everyone I know to have one. The store was clean and very Covid conscious. The delivery gentlemen were incredibly fast, kind, and an absolute delight. There are not enough good things I can say about Kenny or our experience 10/10 recommend!Ps. GET THE SHEETS!

Ja
Review №10

We cannot thank Jimmy and the delivery team enough for an amazing experience . . . and PS we LOVE our new bed!!!!

no
Review №11

Jimmy, who helped my wife and I was very low key, no rush. He showed us different mattresses.The only thing is the price $$$$We are very happy with the Temperpedic mattress

Ke
Review №12

Great visit with friendly staff and great suggestions that did not involve buying a mattress.

ja
Review №13

People do business with people they trust. I trust Doug Lesher at the Turkey Creek Bed Store. It had been several years since I last bought a new mattress. I knew what I wanted. Rather than simply sell me what I wanted, Doug encouraged me to sample mattresses that covered all the price ranges before I made a final decision. It took additional time but proved to be an exercise that reinforced my initial selection. It would have been simple for Doug to simply take my order but thats not the way it should be done when investing in a mattress that will be with you for many years to come. You can trust Doug and the Bed Store!

Ra
Review №14

I have had incredible customer service from Kenny and Brian. This is the second time we have purchased from this store and couldn’t be happier. Extremely knowledgeable staff and was will to go to extremes to get the product that I needed. Will definitely use again!

Ni
Review №15

I dont think I ever planned on buying another bed from a brick and mortar shop. Usually its an unpleasant experience and reminiscent of trying to find a car at a used lot in a seedy part of town with lots of haggling and subtle aggression that I just dont have the patience for anymore.I really didnt want to do a blind internet buy though either. I wanted a good bed and something that would last me some time and I also wanted to buy it from someone who knew what they were talking about, could walk me through my varying options and explain the pros and cons of it all so I could make an informed choice and investment.I had a great experience at Le Sleep. Kenny, their store manager, is fantastic. He never came across as a salesman, just someone who knew what they were talking about and wanted to help me find the best bed for my budget. There was no pressure, no sales gimmicks, just someone who knew his business and seemed to enjoy walking me through the extensive and varying options that I had available to me.In the end I found the perfect bed for me, had it delivered and the delivery guys even took my old mattress. Everyone was on time, courteous, professional and extremely knowledgeable. Couldnt have had a better experience. Slept on my new mattress last night and Im just very, very happy. Thank you !!!

Ma
Review №16

I needed to buy a mattress quickly. They were really informative and didnt pressure me at all. The price was better than what I had quoted from other stores too. My new mattress was delivered within 2 days.

Jo
Review №17

We received great service. Even with the storms in the area this weekend, our box spring was delivered in great timing. From the moment we walked into the store to the moment he left our home from delivery, we were beyond satisfied with their service. Thank you!!

Ke
Review №18

Kenny and Brian at the store were great. They asked us a lot about our preferences and then found us exactly what we were looking for. They were great with our kids who came with us, and they found us the perfect mattress. Their prices are very reasonable and their customer service cant be beat. Mike and Jerry delivered our mattress and they were great too- very friendly and very efficient- they got us set up in no time. We would 100% recommend The Bed Store Turkey Creek to anyone looking for a new mattress.

Me
Review №19

My husband and I went shopping for a mattress and decided to check at The Bed Store, a local business, for price and quality comparison. Kenny was great from the moment we walked in the door. He was very knowledgeable about each mattress including if it had coils, foam or both. His expertise, kindness and patience allowed us to choose the perfect mattress for our new home. We chose The Bed Store not simply for the mattress, but for the experience he provided. This was by far the best sales experience we’ve ever had and would highly recommend them to anyone shopping for a mattress. Keep up the great work Kenny, you’re a rockstar!!

G.
Review №20

I had a great experience buying my mattress from The Bed Store. Jeremy did such a good job in taking the time to answer all of my questions, showing me different options and features that each mattress had to offer. He also contacted me when the mattress he knew I wanted offered a special promotion. He was never pushy and was a pleasure to work with. We love our new mattress!

Ha
Review №21

We are loving our new mattress! I had not intended to buy the day I went in, but our sales person by the name of Amelia was so knowledgeable and helpful! I also love the way she was able educate us on the products without being pushy! The mattress is the best that we have ever owned, but I can also say that the Bed Store is lucky to have such a smart and pleasant employee. Thanks so much! You made buying a mattress pleasant!!!The Johnsons

Ky
Review №22

I came in on my lunch break just to look to get a general price range of mattresses and ended up walking out with one! Kenny was super helpful and was able to get me taken care of. I decided to do payments on my new bed, which are super low and interest free. My bed was delivered to my house the very next day and it is so spacious and comfortable, I’ll definitely send everyone to The Bed Store!

De
Review №23

We had an absolutely fantastic experience at The Bed Store! My husband and I walked in having a lot of questions and the staff was extremely helpful and knowledgeable. Knowing this is an investment, our salesman Kenny was very patient with us and guided us through each step. I would recommend The Bed Store to anyone!

Si
Review №24

On time delivery and willing to help move the old mattress to another part of the house. Very friendly and great service! Will definitely use them again. thanks Mike and Jerry!!!

br
Review №25

Every facet of our experience with the Bed Store at Turkey Creek has been absolutely fantastic ! From sale to delivery and set up ! Each person was truly professional, and they kept their word on every detail ! The Bed Store will definitely have us as repeat customers !

Ka
Review №26

Olivia was absolutely wonderful! We came into the store following a bad experience in another store in the area and were greeted with a smile and a very knowledgeable salesperson in Olivia. It was so great to not feel pressured and to feel like she was really listening to us. My husband and I have very different opinions on the firmness of a mattress and she was able to find one we both loved within minutes! We wouldnt hesitate to send our family and friends here. Thanks so much!

Aa
Review №27

I was just a kid coming out of college, looking for a bed for my apartment. I didnt have a ton of money, but a bed is kind of essential. So, I talked to Amelia (the manager), and basically said, Whats the cheapest, good quality Twin XL I can get?, and she found me a bed in clearance in no time. Paid $350 dollars for a great bed (and that included delivery).They accidentally delivered the wrong bed the first time, and I only noticed after theyd left. I called Amelia, and shed rerouted them back to deliver the right bed within a few minutes. Great follow through!I love my bed. I loved the price. And, last but not least, I love the waterfall/fountain thing at the front of the store. Its the best. I could keep myself entertained all day.Go buy a bed at this place. The staff will take care of you. They even say theyll tuck you in... But I think thats kind of creepy.

Je
Review №28

I was shopping for a queen set but not completely sure what I was looking for in terms of mattress specifications. Walking into The Bed Store, I was immediately greeted by Olivia. She was extremely helpful. She pulled several mattresses out for me to try, explained the differences in design, and answered all of my questions. Eddy was also there to help walk us through the purchasing and delivery process. I will be the first to admit that I am not the easiest customer, but Olivia and Eddy made it an easy and enjoyable experience. I will absolutely refer bed seekers their way. Thank you Bed Store for a seamless, professional, and fun experience.

Le
Review №29

The showroom had an excellent layout that showcased the entire range of mattresses from soft to super-firm. Thankfully, the very helpful and knowledgeable Renee Meredith was present to assist me with narrowing down my selection. I told her my preference and sleeping position and she then guided me to the four mattresses that were most likely to suit my needs. Then she patiently waited for me to try each one and treated me as special. Moreover, she helped get the final price lowered to what I could comfortably afford by discounting when possible. The quality mattresses were impressive but it really was Renee who closed the sale.(The only objection was the disclaimer in the Terms and Conditions of Sale. It states that The Bed Store is not liable for any damage done to property while commissioned by customers in process of delivery. This gave me pause and caused concern for this seems to mean that their delivery guys arent subject to penalty if they run over your dog, knock down your mailbox, or damage doors or stairwells when entering your home. Now my wonderful experience is subject to complications. Hopefully, everything will proceed as nicely as the sell!)

St
Review №30

I just bought 6 mattresses from The Bed Store and I had the best experience. This is my second time purchasing from them and they are honest and no pressure. Also, the delivery guys were amazing.

Ma
Review №31

I cant say enough about The Bed Store and the folks that work there. We worked with Olivia and she was absolutely amazing. She went over an above on multiple occasions to make sure we got the beds and the comfort we wanted as well as the delivery window we needed! Great Communication - Great Initiative - And Great Follow Through! And the prices at the Bed Store were significantly better than the 60% sale prices we were quoted at Sears. If we ever need anything else, you can bet that we will call Olivia!

Dr
Review №32

I was buying my first mattress set back in August once I moved into my apartment. This was probably my third place I visited that day and I was helped by a lovely girl named Amelia. She was very helpful with providing information and bringing out mattress after mattress for me to try out. She gave me a really good deal that she promised could not be beaten by anyone and she was right! I highly recommend this store to everyone. If you like excellent service, I also recommend you ask for Amelia.

Al
Review №33

Olivia helped me find the perfect mattress today. She was so nice and worked hard to help me and every other customer in the store find exactly what we needed. She had a great attitude and knew the answers to all my questions. If everyone was like her, shopping for anything would be no problem.

We
Review №34

My husband and I went to several stores looking for a mattress. Brian Pease was working here and to be honest it wasn’t as much about the mattresses or the price it was about how amazing Brian was. We tested every mattress and every pillow in the place. He was helpful and knowledgeable and honestly made shopping enjoyable. He helped us decide and was patient as we went back and forth on our decision for about an hour! I can’t say enough about Brian and we found the prices great as well! If I ever need another mattress I will go here and recommend it to everyone!

Ka
Review №35

Amazing customer service, super quick delivery, and very professional staff! Madison at the Turkey Creek location is awesome! Would highly recommend to all our friends!

Ta
Review №36

Amazing customer service by Olivia Pool. She had other customers come in when we were there and she really knows how to multitask without making us feel we are being ignored. We have been in search for the perfect mattress and pillows. No pushiness and had all the time we needed. We purchased a latex mattress and pillows. Even if this purchase does not turn out to be perfect, the process was perfect. Thanks Olivia.

Ki
Review №37

What an awesome place!! Amelia was amazing and one of the kindest people we have ever had the pleasure of working with! She takes customer happiness to a whole new level! We were blown away! The mattresses are phenomenal and my daughters love them. We highly recommend!!

an
Review №38

We needed to upgrade our bed from a full size to a king size. Madison was very patient with us and after I laid on several beds, she directed us to one that was just right. I highly recommend Madison and Amelia!!! Both ladies were very knowledgeable,professional, and patient. :)

Gr
Review №39

Hands down the best place to buy a mattress! Olivia was very helpful, she even stayed after the store had closed to help us decide on a mattress set. If you are in search of a mattress I highly recommend this store...you wont regret it!

Ki
Review №40

I came in looking for a bed, having never really purchased a bed for myself before! Madison and Olivia were very helpful. They helped me choose a Talalay Bliss bed, which I HIGHLY recommend! It was a big purchase--honestly, the biggest purchase Ive made aside from cars or houses, but I can safely say it was worth EVERY PENNY. It is the best bed I have ever slept on, and Im getting the most restful and pain free sleep of my life! Definitely let them get you taken care of you! You wont be disappointed.

te
Review №41

EXCELLENT BUYING EXPERIENCE!!! Save yourself some time... There is no reason to spend all day driving around from store to store trying to find the best mattress and the best deal! The Bed Store at Pinnacle has a large selection and after working with Amelia there is no reason to EVER go anywhere else. She will get you the best value for your dollar! After asking a few questions she pointed us directly to the mattress we finally decided on. She was prompt and responsive to all of our questions. She showed us lots of other mattresses to make sure we were comfortable and making the right decision. Save yourself some time and go straight to Amelia in Turkey Creek at The Bed Store.

Do
Review №42

Lets just say...Amelia and her team know EXACTLY how to take care of their customers! I have never written a review (good nor bad) on any product, service, or experience, but this time I just had too!Youll be treated not only with respect but also with extreme professionalism and care. The best part of your time with Amelia and the others at Le Sleep by The Bed Store is when you realize theyre not trying to sell you something but actually discover exactly what your true sleep needs are and help you satisfy those needs!Thanks again!

Ka
Review №43

Recently I bought I cooling gel memory foam pillow and was assisted by Amelia and Olivia who were fantastic! They worked to find the best fit for me and didnt pressure me into a purchase. Highly satisfied with the customer service and product purchased at this Bed Store!

to
Review №44

Great sales team. Very helpful in finding the bed for me. Took the time for trying out all beds and listening to what I was looking for. I would recommend this store. Amelia and Madison are friendly and know their product well. Loved shopping there.

Ma
Review №45

My husband and I knew we were in need of a new bed for a while, but it only became clear after I got pregnant and sleeping in the old bed soon became impossible! We shopped around at a couple stores. The first store we went to had NO customer service; practically ignored us! So we tried another local store. The customer service there was maybe TOO attentive... Borderline creepy. Its difficult to try out a bed in a public space as it is, but if you have a sales associate hovering over you and practically begging you to buy... Its just not pleasant!Finally, we tried Le Sleep by The Bed Store in Turkey Creek. We met the manager, Amelia, who was super nice, knowledgeable, helpful, and she didnt linger or loom over us while we tried out some of the mattresses. There was no pressure to buy and she didnt try any gimmicks on us. We went home to give it some thought and ultimately what swayed our decision was how well Amelia treated us. She also was able to give us a great deal on a quality mattress!Id highly recommend Le Sleep by the Bed Store to anyone in the market for a new mattress!

Se
Review №46

Amelia at The Bed Stores Le Sleep location helped me pick out a mattress and adjustable base, and I love them!I have lower back issues, and at first I was skeptical that there was a bed out there that could actually help me--but my Tempurpedic mattress and adjustable base have helped me sleep all through the night, pain free, for the first time in years. Using the adjustable base to raise my legs makes everything so much more comfortable. On top of that, Amelia is very courteous and attentive with her customers. I would definitely recommend anyone looking for a mattress, pillow--anything of that nature--check out Le Sleep!

Ad
Review №47

My wife and I had the best buying experience with Amelia that we can recall in a very long time. Amelia was a true professional and she represented herself and her company in the best possible ways. She never made us feel like we were not an important customer nor did she make us feel pressured to do or see anything we did not want to. Her knowledge of the products is very in depth and her customer service is above reproach. We are excited about our new mattress set, but I think would have bought something just because Amelia was such an awesome sales rep with a fresh and uplifting spirit. Thank you for being so good at what you do Amelia.A & L Marsh

Ka
Review №48

What a great experience! Olivia was so knowledgeable and customer-service oriented. We left feeling well taken care of... and with a new bed!

Jo
Review №49

BYOFBring Your Own Frame.Who would have guessed that spending nearly $2K for a new bed does *not* include a frame to put it on?It would have been very helpful in making a buying decision if the salesman, Kenny, had disclosed this; but, he never mentioned it. Kenny was quite well aware that I did not already have a frame, since his delivery crew would not be picking up and removing an old bed.Imagine how stunned I was when the bed I had been waiting for finally arrived, minus the frame. I had to believe it was a mistake that would be quickly corrected.Nope. Too bad for me. My bedspread can just drag on the floor. The deal is done, the store has my money, Kenny gets his commission, I can buzz off.The delivery guys were as empathetic as they could be and tried their best to rustle up a frame. Maybe flipping the script for a few days would be good for everyone.It’s always a bit sketch when any business has a slew of glowing reviews and zero negatives. I should have known better.They will not tuck you in. They won’t even provide a basic bed frame. Horrible customer service.Update in response to the store’s post:What a petty little hill to choose on which to die.Each and every person I have spoken to, and I have talked to lots, has been shocked that a retailer would deliver a brand new mattress and box springs without a frame.Better retailers gladly make small concessions in the interest of maintaining their goodwill; and a bed frame, to this type of retail store, is a very small item.Some stores choose, instead, to fight to the death over trivia. After all, how often will you be coming in to buy a bed?

Ni
Review №50

Olivia went out of her way to help my family find exactly what we were looking for in beds. She even sent me pictures/text messages of a bed to prevent me from having to make another trip! I was more than pleased with the service.

Ti
Review №51

We had high expectations for this store after seeing the high reviews but were very disappointed. When we walked in this afternoon there were two other couples shopping, so we waited patiently for about 40 minutes for the only salesperson working to help us. After the second couple was walking out a woman walked in and wanted to buy a pillow. He immediately attended to her and they ended up having a 15 minute conversation about a mattress that was on clearance while we sat and waited. We wasted an hour of our day due to poor customer service and he lost a $3000+ sale.

Da
Review №52

Jason Bailey took great care of us! We were buying a new bed for our mom for Christmas and his knowledge was extremely helpful in picking the right bed at a perfect price. Thanks Jason :)

Ca
Review №53

I recently purchased a bed from La Sleep. I had limited funds to buy a bed for our guest bedroom. Amelia, knowing my budget showed me my options in the store but also kept her eyes opened for any sales that would better meet our needs. Ultimately. she matched us with a wonderful matress that really meets our needs. Im truly looking forward to over night guest now!

Ly
Review №54

We recently purchased a TempurPedic adjustable base bed from Olivia. We were concerned how it would work with a sleigh bed, but Olivia eased us through the process every step of the way! From selection to purchase to delivery/set-up, Olivia wowed us. You need to talk to her. Now. You wont regret it!

Bo
Review №55

Great customer service. Olivia was awesome. Very helpful and friendly. Love our new bed.

Jo
Review №56

The store’s manager Olivia Pool was wonderful! She was informative and went above and beyond to help us find the correct mattress.

Me
Review №57

We purchased a king size mattress a few months ago at THE BED STORE from Madison and we love it! She made the whole experience painless and we love our mattress! Looking to purchase bunk bed mattresses soon and we will definitely go back to Madison.

Ke
Review №58

Amelia at the Turkey Creek store is very knowledgable and helpful, and spent a lot of time working with our family to make sure we found what we needed. Ultimately we had to purchase elsewhere due to a manufacturers policy regarding special order exchanges, but Amelia was extremely gracious and understanding about it. We would recommend the Bed Store to anyone!

Ch
Review №59

Amelia was incredible! She took the time to find the perfect bed for us, and answered any questions we had along the way. We liked the price too!

Co
Review №60

Absolutely fabulous experience. Madison is incredibly knowledgeable, helpful, and totally professional. Unhesitatingly recommend the store and particularly Madison.

Vi
Review №61

We recently purchased a new mattress from The Bed Store. Olivia and her staff were extremely knowledgable and patient in helping us find what we were looking for without being pushy. We ended up buying a king sized Simmons BeautyRest Spring Grove Plush mattress and absolutely love it! We highly recommend The Bed Store to anyone looking for a new mattress! Good customer service is really hard to find just about anywhere you go these days but the customer service at The Bed Store is impeccable. You wont be disappointed or pressured!

Ma
Review №62

EDIT: Wow! I just had my mattress delivered and I had to come back to edit my post. Jeff and Trey were my deliverers and they completed my amazing experience. They were on time, polite, and so pleasant! Jeff explained how to best care for my mattress protector and they both worked as a team to quickly and effectively maneuver my mattress and box springs to the second floor. My experience with Jeff and Trey just reaffirms my positive opinion of The Bed Store. Thanks, all!The Bed Store, put simply, is exceptional. After a day filled with seemingly endless used car salesman-esque pitches, gimmicks, and pushes to over-purchase, my fiancé and I were beginning to wonder if keeping our 15 year old double bed was the best option (the fact that we had that thought should tell you all you need to know about our experience at other stores). Finally, we had the good fortune of going into The Bed Store in Turkey Creek where we met Kenny. Kenny was personable, knowledgeable, and made us feel like old friends. He listened to what we wanted and presented us with plenty of options that suited both our needs and our budget. We found an incredible mattress, but decided to sleep on it (pun intended). We didn’t feel any pressure to purchase, and Kenny offered to keep in touch as we made our decision. He made good on his word and emailed us to check in a few days later. Kenny’s commitment to exceptional customer service and vast knowledge of product sold us on The Bed Store. Kenny kept in touch throughout our consideration and answered all of my questions (I had many as a first-time mattress buyer). Needless to say, we came in a few weeks later and happily made our purchase! Goodbye, decrepit old double bed! If you’re looking for an immaculate showroom, attentive customer service, and top of the line mattresses for all price ranges, do yourself a favor and visit The Bed Store in Turkey Creek!

ly
Review №63

My husband and I had the best experience at The Bed Store at Le Sleep by The Bed Store! Amelia was so knowledgeable and helped us find the perfect mattress! I would highly recommend The Bed Store for your next mattress purchase! It was truly a pleasant experience!

Ma
Review №64

Very informative, comfortable to try out various mattresses and we found what we wanted. +++++

Er
Review №65

If youre looking for a new mattress (or base, or pillow...), this is the place to go. Amelia is incredibly knowledgeable about mattresses and about which type might be the best fit for you based on your sleeping habits. She took the time to learn about why we were in the market for a new bed, explained some of the different options available, and then helped us work through the decision process -- not to mention the great deals she got us! My wife and I went to 4 different mattress stores, and this one was by far the best. Amelia knows her stuff, but she never pressured us or really tried to sell us something (unlike a few other places we went, which felt eerily similar to used car lots). As you can tell, I really cant say enough good things about the experience we had at Le Sleep. Check it out!

Sa
Review №66

My dad purchased a bed here and Olivia was very helpful and knowledgeable. It was a great experience for him.

Ch
Review №67

I had a very pleasant experience here. Jason Bailey was very helpful and friendly. I will definitely be shopping here in the future.

Be
Review №68

Jason at the bed store was very helpful. Mattress delivered within 24 hours by 2 very professional and capable guys. Last night I slept on my Serta I Comfort mattress for the first time and it was the best nights sleep Ive had in a very long time. Im a physical therapist and very satisfied to have found a mattress that is orthopedically perfect for me.

Ry
Review №69

Okay, heres the thing: do you need a bed? Amelia has beds. Do you know jack crap about mattresses? Because Amelia does. She has what I believe is referred to as mad mattress skillz. You will love this place. Trust me.

Mi
Review №70

I had a very positive experience at The Bed Store in Turkey Creek. I worked with Kenney and was given excellent help in deciding on which mattress and adjustable bed to purchase. He went above and beyond in service and he was very helpful and patient with me. I went in the store 3 times before I decided to buy from them. I purchased a Pure Talalay Bliss mattress and a Tempurpedic Adjustable Base (I believe it may be the Ergo base). I also purchased the Bamboo sheets. I couldnt be happier! My husband and I both are sleeping better. We wake up feeling refreshed and with no aching bones. I am so grateful for finding The Bed Store at Turkey Creek and finding Kenney to help me. Go check it out for yourself. Just lay down on the Pure Talalay Bliss mattress and I am sure you will love it as much as my husband and I do. Do yourself a favor and ask for Kenney.

Mo
Review №71

Amazing customer service for a very picky customer. Olivia worked with us until we got it right!

Ni
Review №72

Kenny was awesome to work with. He went above and beyond to help me find the mattress that need my needs.

Ry
Review №73

It was the best buying experience we have aver had with a mattress. Olivia was the best!

va
Review №74

I have severe health issues, fibromyalgia being just one. I am disabled, so the simplest things like shopping for a bed can be difficult. I walked in the door and was greeted with a warming smile and the friendy voice. I got lucky that day I was greeted by their best employee, Amelia! She was so helpful, she was familiar with fibro and knew exactly what I needed. She was kind and patient when working with me. I first met her at the Alcoa location, but now she is a manager at the Turkey Creek location. She is so awesome to work with that i will make the extra long drive to Parkside Drive. I have terrible migraines and night sweats, thanks to her I have the best cooling pillow. She knows how sensitive my fibro makes my skin so she found the best sheets for me. I love everything she picked out. She knew exactly what I needed!!! My husband and I are sleeping so much better now, thanks to Amelia!

Al
Review №75

Amelia was amazing and helped us find the perfect mattress for our home! What a pleasure it was to shop here!

To
Review №76

So glad I went here. Customer service was amazing. Thank you!

Ch
Review №77

Great Customer Service and good product!

Ra
Review №78

Olivia is absolutely wonderful!!!!!!!! If anyone is searching for a new bed please see her!!!! We couldnt be happier with our purchase!

Do
Review №79

Great wings, try the 5 sauces

Jo
Review №80

Amelia was very attentive to our concerns. Thank you.

Da
Review №81

Huge selection great service

Information
7 Photos
81 Comments
4.9 Rating
  • Address:11249 Parkside Dr, Knoxville, TN 37934, United States
  • Site:https://bedstore.com/
  • Phone:+1 865-966-3131
Categories
  • Bedding store
  • Bed shop
  • Mattress store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:Closed
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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