I came in with limited money, limited time, at the end of the day, on a Friday, with no idea what was causing my car to leak coolant. Kent and his mechanics jumped on top of diagnosing and figuring out how to get parts rushed over and how to get to the problem in order to fix it. By the time my car cooled off enough, these guys stopped what they were doing to get the job done. I was traveling from Tennessee and supposed to check out of the hotel on Saturday at noon, with a handicapped mother and my 12 year old daughter. The fact that these guys made getting my car fixed such a priority, was such a blessing, and their willingness to proceed with the repair so close to closing time, was extra mile service for sure. If they hadnβt, my family and I would have had no place to stay, and no way to vacate our room, and make it back home until at least Monday. Super nice guys, superior work, and extra mile service. Along with a super generous price to fix it. I only hope to have my car mess up the next time in Kennesaw. ππ
They took really good care of me .Professional straight up and honest, I have been using them for years.I highly recommend this business.
Great service, people were friendly and they didnt add stuff that wasnt needed. They told me what the problem was and left me yo make the decision without any pressure.
BEWARE....WORK IS NOT ALWAYS PERFORMED...I took all three of my vehicles in for brake inspection and service. Two of the vehicles, they charged me for work they never did...the other they said was fine, but actually wasnt...I doubt they looked at any of them..In fact, I found out taking vehicles to another shop less than a month later due to still having brake problems and K M refusing to re-inspect brakes while I was present...at other shop and I stayed while they pulled brakes to find out all pads were completely worn and had not been changed. One vehicle took mechanics a long time to remove the caliper bolts because they were seized up and brake pads on rear starting to crystallize...which is from vehicle not having brake work performed for a long time. This is the same vehicle I was charged almost $700 for brake repairs 3 weeks earlier by K M.I have used this place for years for minor service like oil changes and battery changes, but if you need a significant work, these guys will RIP YOU OFF and not perform the work. They did the same thing when I requested air filter change and spark plugs.... they work was never done but I was charged for it. They only changed plugs that were easy to access and never changed back plugs and coils that would require significant work getting to...When confronting them on charging me for work not performed they refused to let me see the old parts that were taken off vehicle after they supposedly just replaced with new and refund me my money.I just wanted to warn everyone....these guys are CROOKS and will cause you severe car repairs because they are not performing the work as charged. WARN EVERYONE YOU KNOW....STAY AWAY FROM THIS PLACE...they need to be closed down for ripping people off and damaging vehicles. If they didnt want to do the job, they should have just turned me away versus ripping me off and lying about it.
I have been a customer of K&M Auto for over 20 yearsTheyre very professional and do great work .I wouldnt take my car anywhere else
Had a brake caliper sticking. Was not in my area of town but seeing the smoke I knew it was either a wrecker or pull into K&M. Kent the owner was present and immediately Mark, his mechanic, got started. I value service more than cheapest price. They had me on the road ASAP and back to work. Thank you.
Very professional and a good experience. Extremely fair pricing on labor and parts. Would highly recommend.
Always friendly. Caring staff.
Great service on my AC and replaced a wheel bearing. Priced very reasonable
Very unsatisfied with my service. My car wasnt running so I researched shops in my area and I found KM and they had good ratings so I thought Id give them a shot. That was a mistake! They charged me $90 to listen to my motor and determine it needed a new motor. I asked what happened and the answer I received from the tech It could be 1 of a hundred things. I asked how much to replace the motor and I was told Probably like 4-5k. Not worth replacing the motor. It was like I was bothering them. After taking to some friends they recommended C&P auto. C&P gave me the same diagnoses, the difference is the explained what they believe happened to the motor. When I asked for a quote they gave me a quote with a breakdown of the charges. Never did they act like I was bothering them. I went with them. Very happy with their work at C&P!
Broke down on 75 and after a quick search for options in the area ended up towing my car here. They quickly diagnosed the water pump issue and fixed it at a fair price. On a different occasion they kindly checked my car for any problems following a tire issue. We just moved to the area and are so glad to have found reliable mechanics. They are straightforward and efficient. Thank you.
Mark and his father Kent are fantastic mechanics. Great service and family owned. I wont go anywhere else.
They are very honest and open with their communication. Give them a try!
Mark was beyond helpful. After listening to 2 friends recommend him I was not disappointed. He exceeded any expectation I could have ever had.
K&M Auto is the best auto shop in Georgia. Mark and Kent will drop what thereβre doing to fix your vehicle if you have an immediate need. In my lifetime Iβve never known a more honest business. They WILL NOT over-sell you on unnecessary parts/repairs. Great family atmosphere as most of the shop have been working there for decades. Thanks for your help this week guys. Update 7/30/2020The bitterness of poor quality remains long after the sweetness of low price is forgotten These guys are the best around. Honest, fair, trustworthy.
Awesome. Kent and his brother saved me over $900 because they used a sealant for my leaking heater core. I drive a 2007 PT cruiser with 114k miles. These guys know their stuff. I had my timing belt replaced here too over a year ago and they helped me avoid having to get a new car. Honest wonderful mechanics.
I have brought a few of my cars here and each time I have left feeling confident in their honesty and integrity. Pricing is fair, communication is great, and professionalism is top notch. I highly recommend KM.
This place has helped me so many times. Theyre so friendly and come and get me and bring me home. I only live a few blocks, but I appreciate it. They have even come to my house to install a battery when mine was dead. I always get a good job done on my cars. Great place.
Went here thinking I would need a new alternator because the new battery I had installed the day before was already drained. They found out out it was the starter instead. They replaced it for a fair price and in a short amount of time. I was pleasantly surprised with these people as I am not from the area and was not familiar with any local auto mechanic shops. I would most definitely recommend K. M. Auto Care to anyone that is in a jam and needs quick help or just routine maintenance.
This family owned business is a rare jewel in the auto repair business. Integrity directs their business practices. Efficiency and quality are characteristics of their work. Their customer service is outstanding and respectful. My husband, Pat Patterson, and I highly recommend K.M. Auto Care Inc for all your general auto repairs.
I love these guys! They are professional and polite and will definitely take care of you without ripping you off!
Affordable amazing friendly service as a shade tree mechanic myself I was very impressed! I found myself out of my league on a brake issue and they were able to fix it in one day. My new go to mechanic I recommend if you want honest service! Cheers
Not only have these guys been around for 20+ years, theyve managed to run a fair and quality business along the way. The Atlanta metro area has an endless number of repair shops and so called mechanics. The Kennesaw area is no exception, but if you want a reliable company with a consistent track record of excellence, this is the place to go.
Honest & reasonable, fair price. My car died in Dallas the day before New Years & had no idea where to take it. KM had great reviews & they were open. Dropped it off & he said they couldnt look at it until Monday the 2nd. No problem! I told him I think it was the starter & when he called me on Monday, thats exactly what it was. Picked it up Monday afternoon & he tightened my belts which I thought need to be replaced since that is what another mechanic told me. Starter sounds amazing!! I will definitely be back!
This is a great, honest family owned operation. I took a vehicle in for a pre purchase inspection. They were thorough and walked me through every issue that the car had. In the end, they recommended I not purchase the vehicle due to likely costly repairs that it would need in the short term. Thank you for saving me thousands! Ill be back, even though I live an hour and a half away. When you find a good, honest mechanic, value them! Highly recommended.
Great Service
These guys are great! I always bring my cars here. They are honest and if they dont see anything your car needs fixing they will tell you just so. I also do my oil change here. Kurig coffee is good too! :)
After receiving a recommendation that I replace the brake pads on my car and flush out and replace the transmission fluid from a national brand up the street, I didnt feel right about it took my car to K M Auto Care after reading so many positive reviews. Im so glad that I did.Not only did they get me in to take a look within 30 minutes, would have done the work the same day if necessary, but 10 minutes after pulling into the garage Matt came and told me to have a nice day because no work was needed.I sincerely appreciate an honest relationship with the people I do business with and I will be taking my vehicles to K M Auto Care for everything I do going forward. Its a great, family owned business and I highly recommend them.
K M Auto is beyond deserving of 5 stars! Iβve been coming here for years and they always deliver quality work, a fair price, and I know that Iβm in good hands. All the guys in the shop are great and I couldnβt recommend them more, especially being a female having to worry about being ripped off.
At K M you are not paying for shiny, large, new waiting rooms. Instead you are paying for guys who love what they do and wont try to rip you off. I have two great experiences to share:In my old car my steering wheel would shake and three shops couldnt figure out why. Took it to K M for an oil change when a friend recommended them and the mechanic told me he put in the missing motor mounts when he changed the oil free of charge. The never ending problem was solved.In my new car, I took it to the dealership for recalls and an oil change and they told me I needed to spend $3000 on a motor mount harness due to a chipmunk eating it. When I had K M check it out, they laughed and said there was one bite, but it didnt need a repair nor the full replacement the dealership recommended.
Family business, 2nd generation ownership. Heard great things. 1st time experience. They are the real deal.
The only honest mechanic shop I have ever been to and will always take all my cars there.
I had a nail in my tire. Tire kept losing pressure so I know something was wrong. Pulled in with no appointment. Staff helped me out within 30 minutes I was out. They even let me go get $20 in cash to pay them. Also had a oof conversation about my project car.
I stopped by KM because my car was making a strange noise. They got my car in immediately. Everyone was friendly and very helpful. They gave me details about the issue, (and how they fixed it) and they didnt force any unneeded services on me. I recommend this place to anyone in need of a repair.
These guys are AWESOME. They are honest and dependable. When they quote you and find out they over-estimated, they tell you when the final cost is actually less than the estimate. I get that this probably doesnt happen often, but Im so glad to be able to refer friends and family to someone who knows their stuff.
My wife and I have been going to K M Auto for 10+ years and always experience great service at a fair price. What more can you ask for in a locally owned business? Kent, Mark & the K M Team truly care about their customers and the cars they fix. We 100% endorse this A+ business.
Dropped by to see if they could patch my tire and they did a great job for a great price. Good, honest men, great local business!
Referred here by a trusted friend and was not disappointed. Friendly and efficient service. Fair pricing and great education, which I totally appreciated.
Far from impressed. On a couple of occasions I brought my car in for overheating issues. They did redundant work after explaining to them the work I have already done, never resolved the issue I had with my car and pretty much told me to sale it while I can. They didnt once consider that I wanted to FIX the car, Lord forbid they do what their business implies they do.
I used these guys to put on some brakes they were honest, fair and very reasonableDefinitely recommend if your in the Kennesaw/Acworth/Woodstock area
Weird buzzing sound on my Ford and hesitant to go to a mechanic cause Im new to this area. A check on fluid levels seems to have done the trick so far--easy, free fix. I know it wont always be the case, but Im pleased to know they didnt take advantage of a nervous college student in a rush to get back to classes. Much appreciated!!
Great people ! Had car throw serpentine belt on I-75 heading home to TN. Wrecker towed me here. In one hour they diagnosed a bad tensioner pulley and got a replacement delivered and had me ready to go ! Amazing stuff since I was driving my 2003 E500 Mercedes and they said that they dont normally work on Mercedes. Highly recommend them !!!!
Been going to them for over 20 years. Very competent & reasonably priced. Really helped me out today & definitely deserve upgrade to 5 stars. Thanks guys.
The only people I trust to work on my truck (besides me! LOL)If its something they dont do (rarely) I go to the people they recommend.Theyre that good.Enough said.
Our daughter was out of town for work and had some strange noise issues with her car.... These guys were amazing and treated her great. Awesome people and took care of her. Thank you!!! Phillip and Christy Richardson.
Personal service and great mechanics! They are honest and wonβt try to swindle you for more money.
Went above and beyond to find a part for one of our service trucks. Saved us and salvaged a bad situation.
These guys are fantastic. They are very knowledgeable, but they dont try to unnecessarily oversell you. Honest, competent mechanics are hard to come by, so we lucked out in finding KM.
So, Kent @ K&M went above and beyond for me and my family. I am from TN and broke down on my way to Atlanta. I had my entire family in the car and could not spend the night. Kent, and the team at Orielly Auto Parts, worked seamlessly to order my part, get it shipped to Kent, and replace my alternator in about 3 hours, when the book called for a 6 hour job! I was on my way and got home safely 400 miles later! Peace of mind was the greatest gift for my wife too! Thank you Kent!
Good prices in a family atmosphere they will treat you right
My husband is very mistrustful of all auto mechanics. I had my car towed to K&M after I was stranded. Ive lived in Kennesaw since 1985 & theyve been at their location almost as long! Well, they proved my husband wrong. They fixed the problem & reminded me that I had neglected important maintenance. I agreed to have them do that work. I was very pleased with the bill considering all they did. My car runs a lot better. AND my husband has reluctantly agreed. Ha!
Quick and quality.Good price on my serpentine belt.Definitely going back for small maintenance items.
Great service for a good price
Very honest place to get your car fixed they dont try to rip you off.Been using them for years .
Great people there. Honest and hard working. And they enjoy there customers .
These so called mechanics test drove my fiances car when we spoke with them about her brakes working fine in most cases, but other times the pedal would be all the way against the floor of the car but it would keep rolling. The emergency brake also failed on inclines. They determined that all she needed done was a clean and adjust of her rear brakes, which after some research, is a useless procedure designed only to generate profit for the store, but is usually accompanied by an inspection to determine if there are other issues with the brakes. While they did list a few other repairs that would need done in time, none of them had to do with the issue at hand. The next day, my fiancΓ© was driving home from work and was entirely unable to stop with either the normal or emergency brakes. By some miracle, she made it home alive and the car was intact, but now KM auto repair of Kennesaw, GA, is charging us 319 dollars for a new master cylinder. A trained mechanic would have known the symptoms of a failing master cylinder and would have noticed it from the description of the problem, the test drive, and from inspecting the brakes during the clean and adjust. My fiance could have died because of their ineptitude. Remember that whoever works on your car holds your life, livelihood, and that of your loved ones in their hands. Take your business and your money to a real mechanic that will actually take care of you and your car.
Honest, reasonable, good people which is all anyone could ever want in a mechanic and yet hard to find. So if youre reading this in search of your forever mechanic, congratulations, because you found home.
Love this family-owned business, where they always take care of you well.
Came here on the recommendation of two friends and Im glad I did. I took a car in for a pre-purchase inspection. They were extremely helpful in the process. They told me how much every repair would cost, looked up carfax information for me (without me asking), and even helped me decide how much I should offer the seller for the car. Didnt act too busy to help me out with every question I had (although I could tell that they definitely had plenty of work on their hands). Super honest and helpful.
Some of the best guys in the world.Their slogan of Where You Wont Need A Second Opinion couldnt be more true!!! Refer anyone here!
Very knowledgable, thorough, friendly, skilled, and a fair price. Will recommend to everyone I know!!!
My Father in-law uses them religiously. When he has my car worked on and I drop it off the guys have been extremely helpful and polite. Its conveniently right between his house and his mothers house. Its great to hang out w my husbands Grandmother while I wait for my car. I dont know if any special treatment is given bc of the centuries my father in-laws gone there or bc Im annoying af and they want me out of their hair but the car usually gets fixed w/i that day. I personally only trusted my cars (if I couldnt fix it myself) to a man named Doug in Cartersville bc he ONLY worked on VW & I always had a Jettas and Allen Riddle When he retired. However, theyre both retired now. Trustworthy mechanics are few and far between. These guys dont fix your car and break something else so you have to come back. I really trust them.
Great service with honest people!
Nice guys...quick repairs... didnt try to sell me on a bunch of nonsense
Kurt is really helpful and gives accurate assessments and info thats needed.
Not very friendly !! But im sure they know what they are doing
Mark is great and the whole staff ! thanks from the Acura TL lady!
Hilarious group of guys and very fair prices, highly recommend!
Very friendly and helpful
Excellent
Really helpful and fair priced
Fair prices, good honest people, quality work.
Good service, would stop by again!
Great place and great work
Very good
I got three estimates for my repair and K M was the lowest. The staff was friendly. I would go there again.
Very bad service