Cory and Tim were great! The whole experience was painless. They did a great job for a reasonable price. I am very impressed with the service I received and will definately use them again.
Integrity is the main reason for this review this time around. Integrity. Grateful for the service, honesty, & care of the men at this shop.But I definitely have to add customer service. My mother and the company she has worked with for 10+ years has been using Kennesaw auto for a very long time. So of course she told me about them and I have been coming here for a while now myself and I can’t express enough how the customer service is unmatched both in auto but also in general. It’s very easy to see why this business has steady business always and consistent good reviews.Thank you. Very much.
Absolutely phenomenal service! I dropped my car off and they even gave me a ride to the rental car place. My son was super excited to ride in the courtesy shuttle, the man who drove us there kept my son entertained and engaged in conversation (which is hard since he has autism!). So I really appreciated that. My car was ready in one day, they communicated with me throughout the process, were very transparent about what my car needed and did an overall amazing job. I would definitely go to them again!
Made an appointment and was taken care of as promised for a fair price. I trust them to work on all my vehicles and would recommend to others.
I have been using Kennesaw Auto for the past four years, and twelve years before that when I last lived in Georgia. They are always polite, explain everything to me in terms I can understand, and advise me if there is something extra I should consider doing- and why. I trust them to keep me and my daughters- or our respective vehicles- in safe working condition.
I started using this group of mechanics when they were on Dallas Acworth HWY near my sons house. Super friendly and honest. They fixed the issue. Couple years I go but there for a different issue and found out they were bought out by another company and they found not fix my issue. I asked where the other people moved to and they told me Kennesaw. I search out to find them and discussed the issue. He was not 100% sure what the issue was . He could fix what he thought it was but then it could turn out to be something else. Long story short I had the car about 3 more years and never had the work done. I went to him with several issues and lights on. I make the comments that I had been thinking about trading cars. I left my car and he called me a couple hours later and told me the one of the problem was and it would cost over a thousand dollars and said he could do it but that I would never get that money back. And if he was me he would trade . That is what I did. The very next day I took it to check it over. He did my first oil change and tire rotation. He or the other 2 who work there will be my cars doctor. Honesty is the best policy.
Such a great experience dealing with them. Exceptional customer service and they seemed to go the extra mile. I was having warranty work done on my Ford and was fed up with using the dealership. These guys made it so easy. They have earned all of my future business.
They are the nicest people I have ever met!I do not trust anyone else with my cars! I moved 45 minutes away and still take my cars here because they are honest,fast,and very reliable and have such good customer service!they explain everything very well and never make you feel pressured to do any repairs or services you arnt ready to do yet.I cant say anything bad about this place!
The Kennesaw Auto Center team is a good group of guys who know car repair and are always trying to help their customers save money. They’ve been our automobile maintenance team for 12+ years. Highly recommend them.
Very professional and honest. They know their stuff. I always have great service with them.
Front driver side bearing was bad. Found out later on the Axle was also bad, but they only charged me for the axle. Great guys.
They found an issue with our A/C. It was still under warranty with dealer. Gave us documentation and told us to go back to dealer. He could have charged us $1700. That is why I always take my cars to them when I cant do the work myself. Honest workers.
Needed new brakes on my 5 year old car. “Cory”‘I think his name is told me the back brakes were only half worn out so no need to replace them now. Good job.
I’ve used them a couple of times now and they’ve always been super helpful and taken great care of our cars.
I have used Kennesaw Auto Center for many years for all of my cars’ maintenance. They are knowledgeable, professional, and I feel they are very honest. They always explain about any needed repairs and never pressure me.
The team here are awesome! I had a clutch replaced and Jason repaired it along with replacing my chrome hose. I could tell the moment I spoke with him and some of the other mechanics that they loved what they do and it shows i their work and dedication to their customers. I’m referring customers to them. THANK YOU JASON AND TEAM!!!!
Professional staff, honest appraisal of the work the be done, and very reasonable rates. The combination of excellent repair work and a professional staff is key. The experience was light years better than my dealer :)
Very fast turn around. Good service.Repaired and returned with minimal costs.
Kennesaw Auto center does an excellent job. We have been using them for almost 20 years and have always been very pleased with their service.
As usual they were communicative and accurate in their estimates. Honest & reliable for over 25 years.
Straightforward servicing involving oil change and tire rotation. Clear, simple rationale offered for use of synthetic oil. I will continue to schedule maintenance here and appreciate the efficiency, clarity and precision of service.
My family and I’ve been coming here for a while. The team at Kennesaw auto Center is fantastic and trustworthy. I highly recommend taking your vehicle to them.
I used Kennesaw Auto a few times and everytime they fixed the issue quickly and efficiently. The staff is professional and knowledgable in auto repair. I recommend them to anyone needing vehicle repairs.
I’ve been taking my cars to Kennesaw Auto center for last few years and I will say, “They are truly one of the honest mechanics around. I would recommend ANYONE take their vehicles to them.
Great service. Will be returning when needed.
Great people over at Kennesaw Auto Center! I trust them with all my car maintenance and repair needs.
Corey and Tim do a great job here. Im sure the rest of the team is good too but havent met them. We have a late-model vehicle that has runs well but is prone to check engine sensitivity. Instead of resetting the repeat codeand sending me on my way, they tested extensively until finding the root cause...and then covered under warranty! Thank you for providing top-notch service and communication!
Excellent service! Was in and out in an hour for my oil change. Made and appointment online and was confirmed within a day!
Great customer service all the way around.
Went in a couple months ago for a synthetic oil change and tire rotation. Very professional and honest team that gets the job done fast and right. Highly recommended!
Brought my mamas car here to get fixed for Mothers Day. I couldnt be more thankful for the quick and awesome service they provided. Excellent shop!
These guys are amazing! They are more than fair in pricing and they DO NOT take advantage of women by finding nonexistent problems and then charging unheard of prices. If your vehicle doesnt really need a certain repair or service, they will tell you. They are very honest and friendly. I have much respect for this business and have been telling others about them.
We have used Kennesaw Auto for 20+ years and always felt well taken care of.
Amazing service. My wife felt comfortable and not pressured for any extras when she took the car over to get an oil change. I found the prices better than what Carmax was charging for repairs and the service was way better. Im going here for all of my future repairs, which I hope will be never but you know how cars go, lol.
Excellent service. Full synthetic oil change, tire rotation, brake check, battery check. $43.22 after coupon I didn’t have to ask for. 👍
This was a crazy electronic issue with lights flashing, the truck not registering being in park and the radio not turning off even with the key out. They found the wiring problem within 24 hours for a very reasonable price. This was my first visit here but with 5 cars, will no doubt not be the last. Many thanks guys!
They take real good care of there customer
These guys are the best! Cant imagine a better car service experience than these folks have offered us over the last 30 years.
I had a guy at the front desk and he was really a nice guy he explained everything and made it seem like I needed everything I had to do so yeah I think these guys are alright.
I cannot say enough good things about this shop. I moved to the area 7 years ago and was worried about finding a good and honest mechanic. These guys are always courteous, take their time to explain the issue in detail until I understand what needs to be done. They ask a fair price for parts & labor and they do an excellent job every time. I only wish I could choose higher than 5 stars!
Great service each and every time from a professional group of individuals who are honest. Hard to find in this day!
There is no better customer service from mechanics and maybe even in general than that which is received from the team at this location. It is consistent. Not just one time. Not just a few times a year. But consistent amazing customer service. They of course do an amazing job servicing my car as well. I am not exaggerating. Thankful.
I always feel confident that the work being done is correct and professional. Can be a bit pricey but at least I know that the work has been done right. Would recommend KAC to anyone in need of quality auto services.
They are always professional & truly care about their customer. They always let you know the cost of repair once they check all that needs to be done for your approval to proceed. If the time line for repair needs to be a little longer they call to let you know. We had a very minor problem after picking up the truck & the team immediately took care of it. They are very patient in explaining anything you want to know. Weve used Kennesaw Auto for over 25 years and their standard of excellence for customers is their number one goal. We will always recommend them.Edward & Genine Evans
The Staff at Kennesaw Auto Center are Amazing! Very honest and have great customer service. I trust them with my car. I will not let anyone touch my car but them. They have my car running like it’s brand new every time I stop by. I am really grateful for the entire team and that I found this place. I highly recommend them for all your auto services & repairs.
Free wifi, reasonable pricing, quick turn around time and very friendly team members! Have been coming here for years and haven’t experienced anything less than that!
I havent been a customer long but Corey has been awesome to work with. While working on my tires he found a component that had been replaced with a rubber stem instead of an aluminium one, which was apparently the default on the other 3 tires. He made it clear to me that there was no difference, and I would never know but he could replace it while the tires were off and quoted me the price. I said sure. A couple hours later, he calls me and says after beginning to replace this rubber stem he saw the original aluminum one could still be salvaged which saved me the cost of the new part. I honestly had no idea what he was talking about so Im not sure if my recollection of it makes sense, either way some great folks here and my brief time as their customer has been nothing but stellar.
Bill and Cory and Tim, The only guys I will trust with my grooming van these guys are awesome every single time I call and they fit me right in as soon as they can I would not go anywhere else. Honest and reliable! Thanks Guys!⭐️⭐️⭐️⭐️
Little things mean a lot. While KAC have serviced my car and truck with high level of professionalism and integrity for major problems, they recently spent time replacing a parking light, and would not accept payment for part and labor. Super great auto service center!
Fast, easy, cheap. Friendly people.
Its tough to find an honest mechanic these days, but the Team at Kennesaw Auto Center is definitely the most trustworthy group of folks Ive dealt with. They completed my project timely and within the budget we discussed. I wouldnt hesitate to recommend my family and friends to them!
Very polite, and excellent work. Im very impressed by their attitude - they are very careful to differentiate what is needed NOW and what is needed LATER. And they save me $$$!
I love this place! Ive been coming here for 15 years, and have always been taken very good care of. All of the mechanics are certified and extremely skilled. AND the service managers are very knowledgeable, and willing to work with you in order to get your car back on the road.
Always friendly and informative.
If you need to get your car fixed this is the place to go! You cant beat the service and the price is always right!
Bill at Kennesaw Auto was so helpful .. they didn’t have the battery & he had one sent there .. when I got there they took my car in within 10 minutes & had everything done with 30 minutes. I have used them before and everyone there is always courteous & very professional. Highly recommend Kennesaw Auto .
They always do a great job ! Very professional and trustworthy.
I got into an unfortunate road accident with the holidays ahead and was certain that I would be either be stranded or needingto think about the purchaseof a new vehicle. AAA towed me to closest shop in the area and boy did it turn out to be a blessing.The team at Kennesaw Auto Center were above and beyond professional, eased my concerns throughout the repairs, were honest about expectations throughout the process. (Something that I often have anxiety about as a young woman who is still learning.) They even helped me find alternatives to some money on my repairs and diagnosed some long standing problems that I had never been able to remedy at other shops. Im so thankful to Corey, Bill and team for getting me back running smoothly on the road.
I’ve been using Kennesaw Auto for years. Their prices are more reasonable than other alternatives. I’ll top of that, their care and concern for their customers is obvious.Their work has been performed with professionalism and integrity. Obviously I’ll continue to patronize them.
Kennesaw Auto Center always does a great job. They are trustworthy and their prices are very reasonable. I have two older cars and I am very picky with the service performed on them and Kennesaw Auto never disappoints me. The guys that work there have been there for years which shows me they treat their employees well which comes across in how they treat their customers.
Some of the best service I have ever received. As a female I am used to garages trying to take advantage of me thinking I know nothing about cars, but not here. The finished the work MUCH faster than I anticipated and the price was far more than fair. They were also super conscientious about proper social distancing. I will be keeping their number in my phone for sure.
Awesome customer service! I had been referred by a coworker who had worked with the manager. Fast and efficient! I also had my sister get her vehicle serviced there. I would highly recommend!
Great service. Honest people. Very rare now a days but this is one of those places
I normally work with Bill Golden and I have never been so happy with a mechanic shop before. He actually take the time to answer all of my questions in detail and explains what each service means. He never talks down to me or treats me differently because I am a women (which happens a lot in this industry). He actually saved me hundreds of dollars when another shop tried to pushed me into a service I actually did not even need. He and the team at Kennesaw Auto Center are quick, reliable, professional, and some of the nicest people you will meet.
I trust Kennesaw Auto Center to do quality work at a fair price. I found them on “ my repair pal” website years ago. They are very professional and friendly too! I send my 21 year old son there for car service because I know they will be fair. I highly recommend this company.
I absolutely recommend Kennesaw Auto Center for so many reasons. Their quality of work, level of professionalism, the cleanliness of their lobby & shop & most importantly their honesty. Every time Ive needed work done, no matter how big or small the job, they take the time to explain what needs to be done & why and will explain whats a safety issue & what repair can wait if you cant afford it all at once. I never have to worry if Im being taken advantage of with the staff there which is an additional piece of mind that you cant put a price on. Theyll even follow up with you to make sure youre satisfied! 100% take your vehicle here for all your repair needs, you wont be disappointed.Karin R. - Kennesaw, GA
Employees were prompt & professional both at Check In, as well as, when I picked the vehicle up after service.
Awesome staff very informative and helpful
Very nice place with very nice customer service. Ive been there twice now, once for a repair, and once for an oil change, and they take good care of their customers.
An excellent place for car service. They answered all my questions and did not try and sell me unneeded services . My safety was their prime concern. All transactions were done over the phone and an outdoor drop box and key station was used for key pass over. I will be using them in the future to service my one car and two trucks.
Kennesaw Auto is always reliable and trustworthy. They do not overprice their parts or services. It is clear that the owners have high expectations for their employees, and the employees deliver. I have been going to them for years, in their old location and now their newer location. I would highly recommend Kennesaw Auto for any service you need in your car.
Very honest, didnt try to pressure me into unnecessary work. Fixed my issue quickly. Labor was a little pricier than where I have gone for years, but overall great shop. Id go back again.
Bill was awesome, he stayed in touch with me through a total engine replacement, the vehicle ran like a new car when he was finished, on time.
I have now have been using the service for a few years now. They are upfront about everything that needs to be done and educate you on why it needs to be done. They have always been on time, I am very happy with my service.
Always good quality work. They’re honest and always tried to give us the best value for our money. Always aware of safety and let us know of anything that needs to be done and the timeline during which it needs to be done. Cannot say enough good things about them
Been to kennesaw auto center for oil change, tire rotation, balancing etc for almost an year. No complaints so far. These people are easy to work with.
I have used Kennesaw Auto for almost 20 years. Jason, Cory, Tim and the team have always been fair and reasonable. They have never let me down. I fill that they have gone above and beyond on multiple occasions. Always a happy customer.
I recently traveled to Georgia from another state. In preparation for my travel, I had the oil changed in my car. A couple of days after arriving in Georgia, I noticed that there was a leak coming from my engine. I called Kennesaw Auto Center to see if they had time to work me today n and diagnose my problem. Although they were booked for the day, they worked me in and had me fixed within 2 hours. The oil drain plug and gasket were damaged (presumably from the oil change the previous week). They replaced the drain plug and refilled my oil. Cost me less than normal oil change. Bill was very polite and professional. I highly recommend Kennesaw Auto Center for your care care needs.
The team here at Kennesaw Auto Center is great! This review is long overdue. They are extremely knowledgable and professional. The waiting room has comfortable chairs and coffee which I happily partake in and is kept clean. They even gave me a lift home when my vehicle was going to be there overnight. I always feel they give me an honest diagnosis of my issues which is something not so common nowadays. They value their customers and treat you like family. They also support first responders and military! Ill happily be their customer as long as I live here.
Excellent and quick turnaround on repair of inoperable front doors. Kept me apprised of the status. Easy drop off and pick up.
I’ve been taking my cars here for years. They are always professional, courteous, and friendly. I feel comfortable talking with them and leaving my car in their care, when it’s required. I appreciate the time and honesty that have shown me over the years.
My 2008 Jeep Wrangler was towed to this shop after breaking down on the side of the highway. It was after hours so I had to leave it and wait until I heard back from them. They got back to me right away the next day and explain to me what they found to be wrong fixed it and double checked to make sure I wouldn’t be stranded again. They even went so far as to check the fluids and tire pressure even though that wasn’t any part of my issue. They made sure to mention that my engine light was on and reassured me that I would still be able to get the Jeep back home 5hrs away with out it causing problems. I’d highly recommend this company they definitely go above and beyond for the customers and they don’t over charge either.
Positive staff. Never had a repair however
My family has been bringing our vehicles here since 1989. Nothing had changed quality of service over all these years. They do a great job. They do it right and are completely honest with you all the way.
Jason Green and the service staff were prompt, courteous and seem to be trustworthy. This was my first visit and had a good experience. I will be returning for future services.
Kennesaw Auto Center is dependable, professional, and reasonably priced. Best repair shop Ive worked with and Ive been going to them since 2013.
We have been using KAC exclusively for a few years now. I trust them,. Even when I get bad news I know they have done what they could. I know this because they can explain the problem to me, they tell me what has to be done and what will need to be done. They take the time to work with you and not just quote a price and then stare at you like they want to get off work. If you want a true mechanic see these guys.
My wife and I have been customers at Kennesaw Auto for several years. Excellent, personal service! Jason, Tim and Corey are great! Do you have an auto repair need? Take it to the team at Kennesaw Auto!
Always a good experience. Top quality service and very honest advice. I highly recommend Kennesaw Auto Center.
Once again the guys at kennesaw auto have done an amazing job with my avenger. The professionalism they exude in every aspect of the transaction is top notch. I will take my car there for the entirely of its life
Will use for any auto repairs going forward. Friendly, locally owned and as professional as anyone I have ever done business with. You have scored a customer for life.
I need a new motor for my window and they told me it’s 60 bucks just to take off the door panel, so when they had to do that they saw I needed a motor and told me it would be another 530 bucks. Which absolutely makes no sense because I just found a shop that will get the part and do the repair for less and 200. This place sucks.
Finally an auto center I feel like I can trust! Everyone at Kennesaw Auto Center I have had the pleasure of talking to has been helpful. They care about my concerns and make sure I am comfortable with the outcomes. Will keep going back!
Quality repairs and wonderful service. Trustworthy, which is so rare these days.
I pass dozens of garages to bring my car to Kennesaw Auto Center. They are always extremely professional and will take care of you. They will diagnose your problem and never try to up sell you into anything that is not needed.
I have had my fleet of 5-6 family cars serviced here for years now. The guys there, Jason Tim and Corey particularly, are top notch. I keep coming back because I trust that they will take care of the issue and not over inflate the work or charge me for work that’s not needed. Thanks guys!
I have an older car and have always found them to be honest and provide excellent service. When I have had costly repairs, they have helped me prioritize them and recommend the best actions to keep me safe and on the road.
Jason G., Max, and the crew are super knowledgeable and professionals at what they do. I brought my freshly painted and restored weekend warrior in for an alignment. They treated it as if it was their own, being super careful, taking their time, and super methodical. Highly recommended, A++++
Great to work with- knowledgeable, honest & fair pricing. Will return for any future car repair needs!!