My car died on me in the middle of a very busy Hwy. I was in tears when Thomas answered the call, but he quickly calmed me down and I knew I was in good hands. The repairs were done the same day and I couldn’t ask for more. He and the mechanic (sorry I forgot his name…maybe Nathan lol) were courteous, professional and kind. I love Midas!
This Midas has to be the friendliest auto shop in Kennesaw. Thomas, the manager, runs this place well and takes care of customers. Took my car in at the end of the day when I was stranded. The team there fixed it up extremely fast. Can’t go wrong here!
They were nice. I asked about a tire rotation and they said it was included. They simply switched the front tires. I wanted all tires rotated. Now I have to go to a tire place to get all 4 tires rotated. Smh
Changed the break fluid and made an oil change. They did a great job, fast and the prices were good. First time customer will come again.
Allen, the manager at this location is great! Got me right in for an oil change no questions asked. The technician, Matthew was very mindful and observant with my vehicle. I definitely recommend this Midas location.
These guys at Midas Touch know what they’re talking about, and they do more than just fix your car needs - they teach you about your car. I got my car fixed in less than 30 minutes and gained valuable knowledge about my car. Great location, and well worth the extra drive if you don’t live around Town Center. 5 stars from me!
Took great care of me in my truck. Did just what I wanted and nothing more.
They did a great job on my brakes. They also finished early. This was my first time going there and I plan on going back. The guy Chris is very professional and polite. 😊
The shop did a great job replacing the exhaust on my truck, and very friendly
A real professional people. great work!! very very fair price and the manager Alan is superior nice guy. I love this place and I drive almost 2 hours to get to this place just because they are fantastic people.Rod& Paula
The staff at this Midas location always make me feel welcomed. They are very inviting and do what they can to give quality service. They also find ways to save you money where they can. I’ve been coming here for roughly 2 years now and I do not have a complaint. Highly recommend.
They are always professional and honest. I never feel like they are there to just make money they care about theyre customers
Very Efficient and the staff was so helpful! Chris at the front desk went above and beyond!! Thank you guy’s!!
I always feel well taken care of at Midas. The employees are honest and will take the time to really explain what needs done and why. I get all my oil changes and car repairs done here and have never had an issue. I would definitely recommend!
Great technicians and customer service!
They always take great care of my car.
I’m a college student at KSU and there was an oil change deal happening. I decided to save money and go to Midas and I received very good service from the store manager leaving me with satisfaction.His name is Alan and he treated me and my other college age friend with much respect and was very kind to us. I definitely recommend having them work on your vehicle.
Really incompetent and RUDE. Could not fix the AC despite two trips and three hours of waiting each time. On my last trip tried to scam me by saying the problem is that the AC is probably cold, but the engine is hot and that could be interfering. Never seen such weird advice from a mechanic. When I finally went in a third time, with the issue still not resolved, the manager, Damian, was extremely unprofessional and used really profane language. Very shaken by this experience and quite disappointed. They are probably ok for an oil change, but for anything else, look elsewhere.
I generally try to avoid chain shops, but so far I have had only positive experiences here. I will update if that changes.
Man these guys are amazing, they helped me identify a problem with my tires and even test drove it to make sure everything was ok. Once they found the problem, they didnt even charge me bc tire inspections are free...what! They looked at it for 40 min and just told me if I needed to get work done down the line to bring it in. They literally restored my faith in humanity!
The recent visit was efficient. The welcome and customer experience was subpar as opposed to my previous encounters with them.
Made an appointment online and wasted time and money traveling over there to be told, there’s a 2 1/2 hour wait even for appointments. Why even have a site where you can schedule appointments if you don’t honor it. I had gone somewhere else and they actually honored my appointment that I made with y’all. Not a good way to keep clients 👎🏻
This place is AMAZING! I had issues with a Ford dealership in Kennesaw that had been doing some work on my car. So when I was tired of dealing with them, I called Midas. I spoke to a man that took his time to talk to me and wasnt rushing me off the phone when I had questions. I called a couple of other places to get price quotes, and ended up deciding on Midas. So I called back and the manager answered the phone. After a short conversation, I had an appointment for a convenient time for me. When I went in, the same manager was there and was just as friendly in person as he had been on the phone. He and his team had me in and out under 30 min with a new tire. I would highly recommend this place!
Good service
Great service! I received an extremely reasonable price on a censor that the dealership wanted to charge me $200 to fix and I was able to repair for about a quarter of the price. Regular maintenance, and I am prepared for the winter with great new tires. Thanks guys!
Staff was very nice and friendly! They greeted me nicely as I was entering the shop. Allen was kind enough to help me out with the services I need along with his staff. Even though I went in right before they were closing they still helped me get my oil changed and took less than 15 minutes!! Would recommend coming here.
The workers at Midas were very helpful and understanding when it came to asking questions and the concerns of my car. Even with multiple cars already being fixed, they got it fixed within a reasonable amount of time. They were so sweet as well.
My friend and I came in because her tire was flat and Adam the manager was extremely helpful, informative, and friendly! He showed us exactly what was wrong with her tires and gave us great prices on some new ones! Highly recommend coming here.
Great service at a great value and as fast as you can expect for major brake work! Absolutely recommend going here for auto repairs done right!
Ive never had any complaints about this location
I get all repairs to my work vehicle here. These guys get me in and out very quickly with no problems after having whatever fixed. Took my personal car in for the first time and it was just the same. They identified what was causing a crazy noise from my car, removed it & we were back on the road noise free in 10 minutes. Top notch service.
Super fast oil change and friendly staff! They didn’t pressure me into getting any other service done but didn’t inform me of things I needed to get done.
So traveling south with 2 dogs in the car and radiator goes. I reach out via phone and they said can you get here we ll get you in right away. Within 2 hours back on the road and were able to made it to my final destination despite the Atlanta traffic. Thank you for your help!
Midas has the best service around and the most affordable prices as well. I took my Jeep Patriot in to get my brakes looked at because they were squealing and They are very quick and thorough with the inspection, which was free. They are very honesty and aren’t looking to just get paid. They made sure that I got what I needed fix so that I would be safe on the roads. Thank you Midas!
The store manager, William, is an outstanding worker and person overall. I am a person who knows very little about cars and anything dealing with them, but William is very patient and knowledgeable in this area. He has taken the time on two desperate occasions to answer my many questions, and even sketched a drawing to help me understand. I am a African American female, and I never feel like William or anyone in this shop tries to “get over” because I’m a female or treat me any different than anyone else. I LOVE THIS PLACE!!!
I just can’t for a oil change and found out their was other problems wrong with my car . Adam informed on my bad tires that i got ripped off on . As a lady it’s important to know certain things about your car which i had no knowledge about, Adam taught me how to check the dates on my tires and any cracking, showed me every step of the way with my brakes and how things should and shouldn’t look. I really appreciate him ! I will be coming back for sure!!!!
Always helpful.
May GOD continue to abundantly bless the workers & this town centre location. My daughter patronized this location for the 1st time & she was beyond grateful. Being a recently graduated college student w/ limited funds Mr Adam definitely took care of her. I love that he was honest with her regarding her vehicle & what was truly needed at that time. Most women seem to get taken advantage of because of our non vehicle knowledge BUT this was NOT the case here. I love the way Mr Adam showed me his love for God & letting me know he would be straight with me by displaying his cross. They all were very personable & their conversations went beyond SHOP talk. We also learned about a healthy drink product & scented candles on that day :) I appreciate the valuable expertise work that they performed on her vehicle that day. We were barely done with lunch when we got a phone call of completion...SOOO FAST!!! Fresh coffee & a spectacular restroom...We definitely will continue to patronize this friendly neighborhood establishment.
Came here to get an oil change, they told me that my oil pan needed to be replaced. No big deal, I have a mechanic in North Georgia I take my car to for big repairs. I had them replace my front tires and a couple lights. Ive been coming here for 5 years, and Ive never had an issue until today. The front clerk seemed all over the place. As he went to close me out the pricing was way off, almost $450. I asked if that was right, and they tried to charge me for a couple of things that werent even done. He fixed the price finally. My car had been finished for around 45 minutes, and I was patiently waiting for him to close me out because there was a couple people ahead of me. He asked if I had the keys, and I said no??? Then he said they were in car. The best part is my car was left on out front for the entire 45 minutes I was waiting. Needless to say I was upset with the entire visit. I will no longer be coming here. After checking my receipt they charged me an extra $20 for a hazard warranty which I never agreed to, and they charged me for 2 hi beam headlight replacements when I asked for only the one that was out to be replaced. Talk about a rip off.
My boyfriend and I recently came in for an oil change on his vehicle and the staff and service was great. Bear was able to show me what else was wrong with the vehicle, and explain in detail what would need to be fixed soon on my boyfriends car. I highly recommend the store!
Adam was great! He was patient with me while I was explaining my situation over the phone. He helped me from the time I walked in, until I left. Him and the staff got my car taken care of were doing in less than 1 hr. I appreciate the great service today and if Im ever back in the area yall will be my go too!Thanks yall!
I scheduled an appointment for a tire change very late at night - went in early next morning, and was taken care of and out in less than an hour. The technician taking caring of me was named William - he was polite, professional and to the point. He, and even some of the working crew, diagnosed my tires, explained and showed the problems to me, and educated me on car tires. I was impressed, and most importantly, reassured, by their service. Because of this, Midas has me completely sold as an ongoing customer.
I absolutely love Adam and his team at Midas. These guys are really hardworking and know their stuff! Anytime I have a problem with my car, this is the first place I come. The prices that I get quoted are unbeatable and the customer service is on point. I highly recommend this place!!
These guys are awesome! They’re super helpful and they got me in and out. They also let me know of a few things I needed to get fixed. I’ll definitely be coming back.
Amazing service! William and Adam helped me a ton with fair prices and fast service! Ten out of ten would recommend. I got my brakes and rotors done and compared to other auto shops this Midas was outstanding.
Midas was great! They were able to show me what was wrong with my vehicle and advised what I need to get done soon. Very helpful and professional.
Midas gives you impeccable service! Very great customer service experience! I came in and found out that there more things wrong with car than my budget would allow. Adam and Richard made sure that I got the best discount options and he worked with me until I could afford the service. I went in for an oil change and left with and oil change and 4 brand new tires! Id reccomend this location to anyone!
When I arrived for my oil change the Manager Jon came out to greet me and was well knowledgeable of what my car needed. I really appreciate how friendly and professional he was. Also, the mechanic Will was helpful and provided me with some info regarding my tires that was much needed. I look forward to going back.
The staff was very nice and friendly and knowledgeable. The service manager William notified me of unknown issues with my vehicle and walked me through what needed to be done. He was every helpful and personable.
Adam had great customer service. Really informed me about what I needed to get done. Great experience definitely coming back.
I love them! I always come to them to get oil changes. I appreciate them always checking to make sure everything else on my car is in good shape. If there is something else I need done they’re always willing to take care of it right away and give me a fair price. I never have to wait too long for my car to get worked on and I never have to come back to have a job redone because they always do a great and efficient job the first time. I trust them completely here at Midas and everyone is super professional and friendly. I was even taken back and shown what was wrong with my tires and why they needed to be replaced! I would recommend them to any and everyone!
They dont tighten the plug on your oil pan completely and then dont take ownership after the engine is messed up. Ive been going here since 2013 and basically got told oh well! I wont be coming back....
This is the best auto shop I’ve been to Adam made it a great experience. I was worried at first b/c I’ve had bad experience with auto shops but he assured me that they would do everything I need and that’s exactly what they did.
I was told about Midas from a colleague and she was completely correct. The service at Midas was spectacular. The location is spotless and inviting. Adam kept me informed of everything that was occurring with my vehicle, he showed me pricing for everything, showed me exactly what the issue was regarding my car and gave me the best price available...thank you for treating Teachers so special!!! Today I have become a constant customer :)
This site was amazing to deal with and provided nothing but Stellar customer service. Bear provided detailed information concerning what was needed and I fully appreciate everything he and the store provided to assist me with my trucks issues.
I love Midas! Such a wonderful company and this location really went above and beyond. I love how they diagnose whats wrong and give you a full list of the things that could be an issue.I really appreciate the hard work and attention to detail. I recommend this Midas to everyone.
Went to get my car fixed up 3 days ago and the helpful workers did an amazing job of diagnosing and treating all of my car’s problems. Price fit the quality of work, and I will be coming back again!
Allan, William, Adam and staff are AMAZING to work with. They make every visit is super quick and easy and they make sure I leave with every question answered! Been going to this place for years now and don’t plan on changing that! :) :)
William and the other guy were very nice and thorough even though it was almost their closing time. They did not rush and made sure they explained and completed everything. Very helpful. Will go back.
Midas is great . They are always completely honest with me and I know I am in good hands . Adam the manager is always going above and beyond to make sure I am safe on the road .Thank you Midas ! And thank you Adam !
Love Love this place. I’m new to the area & they welcomed me & my vehicle w/ open arms. William is such an awesome worker. He gave me special pricing as well as recommend some things that was actually needed & not just for a sale. He was very honest which I appreciate that w/ me being a woman. I’ve sent several family members to this location as well. I had my service dog this particular day & we discussed his dog at home. We are both dog lovers! I will continue to do business with the staff at Midas in Kennesaw. Keep up the good work!
Midas in Town Center is by far the best all around. I have never left feeling as if my car was not in great hands. Adam and every man working there always make sure they are giving you exactly what you need at a incredible price. Would never doubt them nor would I ever go anywhere else!
These people are so friendly and helpful. I will definitely be back with any other repairs I may need for my car. Go to them, they are awesome!
Best auto shop around. Absolutely cant beat the prices and the quality workmanship. They really love what they do and are passionate about customer service and the safety of their customers. Adam and William are personal and knowledgeable and I never feel as a Woman Im getting ripped off. Thats a big one.
This location is great! I would highly recommend their services to anyone!
Wow. This place is A+ and I would highly recommend this specific Midas to anyone who needs tires, oil change, etc. Adam was super nice and helpful and William gave us a great deal on tires. They even changed out tail light for free. These people care about their customers and really go the extra mile to make sure you feel taken care of. Ride on!
We initially just stopped in because I knew I needed air in one of my tires, but Adam also noticed a couple of my tires were in really dangerous shape, so he went above and beyond to help me with the issue. Overall highly satisfied with the experience.
Adam and his team were very knowledgeable and kind while working on my car and educating me about the car. They were very efficient as well! Thank you, I’m very pleased!
This was my first time here and Adam made sure I had a great experience. I definitely will be returning. Thank you Midas !
Had the best experience at Midas today. I was in and out for an oil change and the customer service was AMAZING! Midas is where you want to go for your car service needs. Thank you Adam & William for the great experience.
They did a great job. Adam the Manager was very nice and helpful
Growing up in a shop always makes it difficult when my personal auto needs repairs. Many times you get to shop and can smell the BS coming off of the sales associate or service manager as soon as they start talking. That was not the case today. Charles and the entire staff at this Midas were courteous, professional, and thorough in all services delivered & offered.The technician that serviced and inspected my car found a problem that the dealership has been searching for months to find to no avail. Turns out the half-shaft connector was deteriorating and causing a pop & inconsistency with the turning. By the time they got it taken apart and off, the actual connector was nearly worn completely away. This could have lead to a catastrophic failure, for those of you that dont know what Im talking about just imagine your front driver side & transmission suddenly grinding on highway 75 as you creep through your morning commute, not a pretty picture.Long story short, $150 fix instead of a possibly totaled car in the matter of months. They did not stop there, they actually had to go across town to get a specialized tool to remove the connector, while short staffed, they still managed to get there, get back, and get it completed all in the one day.Finally they completed the scheduled service for brakes, completed full inspection with realistic expectation of maintenance and services needed soon with an included, itemized quote with no expectation of completing the service there. However, I will continue to recommend this Midas location for their impeccable quality of customer & technical service and will continue to return there for any future mechanical needs that I cannot complete myself. Thank you again Charles and the rest of the Kennesaw Midas staff!!
William, Mathew, and Adam offer outstanding customer service. This is one of the BEST auto mechanic shops for sure. These guys really know what theyre doing and I wouldnt trust my vehicle with anyone else. You guys ROCK keep up the great work guys!
My very first time going to Midas was amazing! I got an oil change and 4 brand new tires.The quote that they gave me on the tires was great as well. The staff there was very helpful, and got me in and out. If I ever need anything done to my car Midas at town center will always be my first stop!
Bring your car here for whatever it needs. Itll be in good, capable hands.These guys are absolutely great. Professional, knowledgeable, and they squeezed me into their schedules as soon as they could despite being busy. They were straight-forward with what my car needed, what it would but didnt need right away, answered my questions in a way I could understand, and I seriously could hug all of them.Thank you so much for helping me out with my car.
Do not recommend. Wasted $80 on a diagnostic for them to not only not tell me anything relevant about the original issue, but to instead give me a false diagnostic of a $2000 repair issue. Then proceeded to spend $45 on a product to potentially help said false issue that never existed. So to sum up, told me nothing about the real problem I came in for and instead created a fake one.Nice guy at the front, but lacking elsewhere. I would look for other options, regardless Midas doesn’t have any more business from me.
Good price and friendly
I absolutely love this place! After switch from a different car service Midas has been nothing but great! As service is being done they give an awesome sheet explaining everything on the what you “need, might need, will need, and low levels”. If something is wrong with the car, like mine was, they take you out and show you exactly what they are talking about! Thank you to Adam and the whole Midas team!
This location is truly a hidden gem. Its smaller staff insures that no matter when you come, there is at least one person who worked with you on a previous visit. Every time I have come to this location, they have been open and honest about any issues my vehicle had. I try to do as much work as I can on my own vehicle, and they are always quick to give advice as to what is easy to attempt for someone at home, and what is best left to professionals. I have always been picky as to where i take my vehicle, and I would absolutely recommend this Midas to anyone who asked.
We thought my car was fixed after 4 new tires. We drive not even a mile down the road and they only put one lug nut on the back left tire. I could’ve gotten in a serious wreck, if I wasn’t such a good driver people could’ve seriously been injured.
Nice people and they where quick. I called NTB in Kennesaw and they talking about waiting till tomorrow. Precision took me right in.
(UPDATE) Again, amazing service, very friendly and always makes sure Im educated on whats going on with my vehicle, rather than just suggesting what should be done. Ive been a loyal customer for years, and even though Ive moved further away from this location, I dont mind making the drive to Adam & his crew,knowing me and my vehicle will be treated fairly each time. ****Adam & his technicians always provide great service! I am always weary of people working on my car, however at this location, ever since Adam took over as managment, I am always pleased each time. They are very knowledgeable & courteous. My car is like my baby and I trust them to take great care of it! Ill always feel comfortable recommending this location to friends and family.
William and Adam were very helpful and helped me as I was stranded on the side of the road. My tire popped on the side of the road !! Had me on the road in less than an hour. Very kind and thoughtful store. Thanks Midas.
I wish I could give this place 10 stars. The entire staff knows exactly what theyre doing, and they do it well. William the service manager is excellent and an incredibly nice guy. Matthew & AJ the technicians, are top notch. They all know what needs to be done to get your vehicle back on the road, and will not pressure you into fixing stuff now when it can really wait. Matthew & AJ care more about your safety and will go above & beyond to get you back in a safe vehicle. This shop is definitely where Ill be taking my vehicle for any maintenance issue from now on, because these guys are great!
I’ve been taking my cars here for years. I trust these guys to give me a fair price and be honest about issues. I also always enjoy talking with William, he seems like a stand up guy.
I would like to personally thank Adam, William & Charles for the work & effort they put into fixing my Passat. They went above & beyond in their work but not only that, the recommendations they made in order to make the vehicle better. Their honesty and commitment to making sure everything was done correctly was spot on and very much appreciated. They went as far as fix a smaller issue that came about after I drove and fixed it along with an additional service to make it without cost to me. Their service is top notch in my book. I dont write many reviews BUT this & these gentleman deserve the compliments. They stood by their words & a hand shake. Thanks Adam, William & Charles. J. Clark
The customer service was excellent! Wayne is a very friendly and knowledgeable individual. He took the time to thoroughly explain and show me what was wrong with my vehicle. I thank the entire crew at Midas for their professionalism.Rhonda Robinson
Most honest car guys youre going to find. Theyre more interested in working on cars and helping people than trying to drain your kids college fund. Theyll tell you what needs to be fixed versus what could be fixed but can wait, so you can budget as needed. Its become the only place Im willi g to take my vehicles.
Amazing Customer Service and information based on Condition on your car. William was indescribably helpful and accommodating. Definitely will see me at Midas again!
The employees up there are very nice and informative! They definitely go above and beyond! Would highly recommend them!
Man they were simply amazing Mr . Adam was the man !!! Your average wait hour an 15/20 minutes but nothing crazy !!!! Very knowledgeable and AFFORDABLE!!!! I will come to them before I go to Kia !!! Thank you for servicing my Kia Forte for my brakes !!! 😌😌😌
Have been coming here for about 3 years. They have worked with me in the past with pricing for oil changes, alignment and new tires. However my most recent visit was to diagnose my radiator leak and fix it, they did a terrible job with both. They ended up replacing the radiator and leaving the old hoses in place saying they were fine. Gave me a discount to do the job. When I picked up my vehicle I pointed out that there were several bolts missing from front end and pointed out that the whole front end was loose and not stable. The manger took a few minutes to add a bolt and ended up beaking a few plastic snaps that held the air intake to the body. When I pointed out the damage he had just done and the other bolts still missing and the radiator fan loose he got defensive and said its an old car. That it was already loose and those items work already broke and missing. He was very rude to my wife and I. Didnt want to fix the issues. We filled a complaint with corporate and have not heard from anyone. Midas and this location is terribleYes theyll give you a discount but wont stand by their work or give you the time of day if you complain. Take your vehicle else where, anywhere but here.
The guys did a great job and they got me in and out very quickly! They were very helpful and knowledgeable!
Great customer service!! I had a big piece of plastic get stuck on exhaust. It melted and burned on pipe. I pulled the big piece away but a little bit was still stuck and burning. The smell was annoying. The guys here were able to remove the plastic. My exhaust looks so much better and no more burn smell.First time at Midas was a good experience.
Wayne easily provides the best customer service in terms of car care. He was honest, thorough, and extremely personable. Im definitely going to be a return customer. The workers were quick and they worked around my budget very effectively.
This was my first time using MIDAS for anything and I was very surprised. I needed brakes and rotors which i thought would take a while but with my appointment I was done in 90 mins. The service was great. The Service Manager William was very helpful. I would use them again.
I usually hate going to get work on my car done, but Adam really helped me out and made sure I was completely taken care of! I would definitely recommend this location :)
There are not enough stars in the sky to rate the awesome service that we received at Midas Town Center!!!! We were over the moon with the quality of service, great prices, and concern for our safety.We traveled from South Fulton (College Park), Georgia. It was definitely worth the road trip! Thank you Charles, Adam and all the staff that made it possible for our 07 Honda Fit to be on the road again. The votes have been calculated and the eyes have declared that MTC is the best car care service and perfect fit for our family.
This shop is heaven sent ! As a local college student and a girl at that its so nice to know that I can go into a car shop and get my car taken care of without being taken advantage of like some of the other local car shops that I have had run ins with. Wayne always gives a warm welcome whether over the phone or in person and his fun enthusiasm continues through the entire experience! My car has definitely found its new home away from home !
Very nice employees! They really go out of their way to help and inform you! I wouldn’t trust my vehicle issues to anyone else!