I WAS 8 HOURS INTO A TRIP FROM DC TO ATLANTA, I HEARD A LOAD BANG. COMES TO FIND OUT MY BALL JOINT ON THE DRIVER SIDE BROKE. I DROVE 2 MORE HOURS ON A BROKEN BALL JOINT, WITH THE WEIGHT OF THE TRUCK KEEPING IT IN PLACE. They took care of me. My Hummer went down when I GOT to my Hotel in Kennesaw. I bought the parts that I needed, but the labor i did not agree with. But it is what it is. ( YES I KNOW WHAT THE LABOR SHOULD HAVE BEEN. I OWN A SHOP). I WAS JUST IN NO PLACE TO ARGUE. BUT THEY GOT ME DONE IN A FEW HOURS I WAS HAPPY THAT MY TRUCK GOT FIXED.
Having previously needed their services for 3 vehicles, I decided to drop off a rim and 2 tires to get swapped out. I was on my way to work close by, and was planning to pick it up the next day before work. However, after checking in at the desk, I saw Mr. Sellers, exchanged greetings. His team immediately rolled them in, and started the process. I was out within 15 minutes, and got to work in plenty of time. I would highly recommend this place of business for anything automotive. Also, I believe that Discount Tire went out of business nearby, so it would be a wise choice to rely on these helpful people.
We was traveling to Fla and our windshield wiper on drivers side stopped while driving in rain. We got off at our first available exit and came here. In a short time John S. provided us with a complete understanding of the problem (and was able to even save us some money‼️) Outstanding customer service‼️ Thankyou John and the technician who performed the work👌🏼 Great job
They told me I would have to wait over an hour, but they got me in and out in 30 minutes with just enough time to get work with time to spare. Thanks a bunch
I was in a desperate way. I had an enclosed trailer tire that I needed to have seated because my son had a moto cross race the next morning and I had to pick up his dirt bike from his mechanic before they closed. I drove into this shop without an appointment and asked if it could be done that day. The manager said he could do it. I asked how much he would charge and he said, “No charge, ma’am.” I was pleasantly surprised that I was not going to be charged for this service and that he could do the job the same day without hesitation!He was extremely nice and accommodating. I would not hesitate going to this location in the future and highly recommend them to anyone looking for good, honest service.
The service here was excellent. The employees were very professional. The service manager John even went above and beyond and cared enough to ensure we received the exact services that we needed to provide a safe ride without spending more money than expected. We will definitely return for future needs. We were in Good Hands!!!
Ive always received great service but this time my appointment was scheduled at 1pm. They did not get my car in until 2pm.There were oil stains onoff white interior, as well as smuges of oil on the exterior. I recommend proper training,,changing gloves. Using paper coverings inside and if oil gets on the exterior/door handles, please take a cloth and wipe it off.Work on scheduling times. Better
Best service ever. This is my 2nd vehicle there. Always trust there word and services. Never force you to do repairs you definitely dont need. I would highly recommend this location.
Great place and service! The boss is a fantastic person and reliable to speak to about any issue. They are quick and efficient with their work.
This place is excellent! They are honest and professional. The service manager John will give you the best deal possible. I trust this place with both my family vehicles.
Garage was was an awesome place to be the guys working in the back your fast knowledgeable what they were doing and made my experience great
Service was great Madison was the best with being professional and making sure all my needs were taking care of I love this location I always get the best service here!!
They did a great job. And very friendly too
Dependable and trustworthy- blessed to have found John and the team at DW - thank you all!
Overall the service was satisfactory. However, I did not receive a sticker for when the next oil change would be due.
The service was excellent. They charged me a reasonable price, showed me what repairs I actually needed, and didn6try to sell me additional services I did not need. I will definitely return!
I have been bringing my vehicles to this place for a number of years and have been very satisfied with the service and professionalism of John and Mitchell and company. They never try to sell me services that my cars dont need and always explain the services that they do need. I am very satisfied with this place!!
You guys did a great job for my teenage daughter who recently damaged a tire. You had what we needed in stock and she was not there an hour and back on the road. Fast, friendly and cost effective service! Thanks.Michael Dresdner
I showed up last Friday afternoon with a grinding noise from the front left wheel. I explained it happens in the last 6 feet of a complete stop. Having relatively new brakes and rotors did not understand how that could be. John, the manager, took it in as I waited. Came out some half hour later to explain the details in a very novice way that I could understand. They dressed the pads and problem resolved. Under warranty and no charge. Been going there about 20 years with all my family vehicles. They take care of the customer. Highly recommended.
Super friendly staff and the service was great and fast.
This shop is great, so thankful they are close to where I live. The guys are always helpful and informative...last week I stopped in because of a nail in my tire. Mitchell, who, remembered my truck from a recent oil change, pulled it out and checked it free of charge. (No leak). Thanks again Mitchell! My girlfriend and I dont take our vehicles anywhere else, dont need to😁
Was told by another mechanic that I needed an alignment. Took it here for the alignment, but it was already aligned. No charge for an alignment check and was out in less than 30 minutes. Will definitely be back!
John and the service team there are amazing! They do over and beyond the norm. They always explain costs and are willing to help.
This store is amazing and so is everyone that works there!!!This overwhelmingly positive review is well overdue. I moved to the area recently, and time and time again the folks at Goodyear prove that they need to be the only shop where I need to bring my car.Today, for example, I blew my tire and drive by 4-5 other shops in order to get my car over to this Goodyear.Also, while deciding on whether or not to bring my car to Goodyear or the dealership for an axel replacement ($$$!!!), John Sellers (Service Manager at Goodyear) was patient in not only finding the replacement parts (which were very hard to find due to their scarcity) but still did it again after the dealership gave me the runaround and I had to go back to Goodyear (long story).This store rocks!!!
This D.W. Campbell Good year location is always very helpful and professional. My entire family has been bringing our cars here for years. Prices are reasonable and the staff is very helpful. Cortland is very knowledgeable and all the products they offer and always willing to answer any questions I may have. Keep up the good work fellas. I will continue to bring all my vehicles here.
The staff was pleasant and provided information to me about my car repair and why it was needed in very simple and understandable terms. I appreciated the team taking there time to explain everything to me. I also used the shuttle or can service to get work that day. The shuttle was clean and the driver was extremely polite. I had a great experience!
Excellent! Speedy and courteous.
Mitchell is such a knowledgeable manager! Appreciated all his help and answering all my questions. Clean shop! Everyone was quick and thorough
For the first time in 37 years driving i feel like IAM driving
Excellent! I will go back. Its important for me to find someone I can trust with my car and advice on future survices my car will need, as it gets older. Thank you for your service and coffee☕
I never write reviews but felt the need to give this place one. John at Goodyear didn’t try to scam me out of my money and personally called my dad before going through with anything that would cost more money (which is a nice change of pace when every mechanic nowadays fixes stuff without asking and expects you to pay for it). My car was fixed in less than a day even with him being on backorder for the specific parts for my car, and it was all at a reasonable price. 5/5 highly recommend and will be going here for the rest of my time in kennesaw should anything else come up.
D.W. Campbell is a great Goodyear. In the last several year, Ive had many oil changes and a few repairs on my old car. I really felt their repair advise would be the same they would have given their dad or a close friend. Cortland and his team are good people.
Ive been using these guys for 20 years, which means I dont have a lot to compare to, but theyve always been go to me, so I havent seen a need to change. They give good explanations when something isnt working right with my car, and dont try to oversell me. The prices seem reasonable as well.
Good and timely service. Great staff and mechanics.
I’ve NEVER had a problem at this location. I simply show up, let them know what service(s) I need, they drop me off at work, and call to let me know when everything is done or if there are any recommended services needed. Even if there are recommendations, they never pressure you to get them completed. They just let you know what they find and you make the call. I’ve never gotten the feeling that they were trying to upsell me like I’ve experienced at other places. I’ll forever be a customer. Great customer service, quality work, pricing isn’t outrageous; what more could you ask for??!! :)
Had to get 4 new tires. Was done in about an hour
This place is great. Ive been going here for service for over 15 years. Im a car guy and Im very particular about how my vehicle is treated, and how I am treated. Car maintenance/repair can be expensive, the least a shop can do is be courteous and helpful. DW Campbell on Busbee is all that and more. They offer excellent customer service and automotive service I trust and recommend.
They were very accommodating so late in the day. I had a dead alternator and they were willing to stay past closing to fix it. Thank you very much!
I will not take my car anywhere else! My old car was totaled so I got a new vehicle that needed an engine replacement and countless other parts and they completely took care of me! Super clean shop and friendly, honest staff and my invoice was under budget! Definitely recommend them for all your auto needs!
Just brought in our SUV to D.W. Campbell on George Busbee in Kennesaw, as always very happy with their professional service, we know we can trust them to be honest and caring and take the very best care of our vehicles...would not bring our vehicles anywhere else!!
Mitchell is great manager who is very knowledgeable about cars. It a great shop to get your service at.
Excellent service! Tires in under an hour! Thanks guys! Car rides like a dream!
The team at DW Campbell Goodyear has always been fantastic! I love that they have the forethought to tell us about work that may need to be done during the next upcoming visit, in order for us to plan ahead. Theyve taken excellent care of us over the years. Top notch!
Thinking I got super scammed? Got 4 regular 16 tires. For 700.00 bucks, with out the white walls? Then after I left he I seen he added 75.00 insurance on the bill, without even asking me. I was in a super hurry, thinking he pick up on this and hustle me real good..Walmart had the same tires for little over 400.00 but had a 4 hour waiting time.Of course this guy saying even tho they say and sell Goodyear tires at Walmart, there not the real thing?So either way this guy stole 300.00 from me basically how I see it.Left here feeling cheated for days. Over it now.
These Gentlemen really turned a dire, stressful, expensive experience into one that became manageable and affordable. John one of the service managers there took the time to inspect my truck himself when he had no one else available and communicated with me every step of the way. Courtland stayed late to await my arrival for me to pick up my truck. I own my own business and I was taught the best way to success is to duplicate yourself as many times as possible when employing personnel. I dont think its possible with these guys they are the best on Earth, I live in Covington Ga. and I am willing to travel the 70 miles to get there to experience this type of care and customer service.
Great job by John and Cortland! Best price, timely follow up and quick service. Thanks!
Good service at a good price.
Always get an honest appraisal of the work that you need done. They are very dependable and i have never had any problems in dealing with them.Would highly recommend them to anyone.
Great customer service - very kind and understanding. Explained things well, didn’t try to upsell on anything! Above and beyond!
Super professional and friendly staff. Very clean shop. My car was finished on time and by far the best the price estimate I received. Only place I will go!
Highly recommend. Competitive prices. Friendly staff. Quick turnaround.
Great service. Have lots of locations, and can get what you need quick from their supplier if they dont have it in stock. Will be back.
I always take my personal, and work vehicle here. Great customer service, honest, reliable. I call ahead before I come in, they are busy for a reason! Great place, try it for yourself!
Courtland, John, and the rest of the staff at Goodyear are the best, hands down. I now take all 3 of my vehicles to them and refuse to go anywhere else. I can trust what they say and know that they are not trying to upsell additional items and take advantage of me. And because of that, what they say needs to be done, gets done. No questions asked.
I’ve been a long time customer of DW Campbell T&A brand for several years now. I just moved to the Kennesaw area and needed to get my fiancée car worked on. John Sellers and the crew definitely met the expectations I was hoping for by going to Goodyear. Competitive and fair pricing along with good customer service. This location has earned my business for future repairs and service. Thanks again John for the help.
My truck broke down on the interstate and I always trust my vehicles to Goodyear. D.W. Campbell Goodyear was the closest available and I am incredibly thankful for that. The service was beyond incredible. Every member of the staff was kind, knowledgeable, and professional. The lobby and garage both were immaculate. I live in Woodstock and pass about ten shops on my way to this garage and I wouldnt even consider stopping elsewhere. I highly recommend trusting your car to D.W. Campbell Goodyear.
Fast, quality service with reasonable wait times. Ill be back.
I appreciate the team who work at this goodyear.very friendly and also does a good job.less time waiting.
Only complaint was I was told it would only take 45 min. To an hour. I was sitting waiting and finally after 1 hrs 15 min I went and asked if my car was ready. It was.
Great staff..wonderful service!they finished very quickly,I will be coming back.definitely the best experience I have had anywhere!!!
Good Customer service. They dont try to push services that you dont need
Always a pleasure doing business with DW. theyve been services my vehicles since moving to Kennesaw in 2005. Always fair, always honest. Never have had a problem.
I have been using DW Campbell for years. Honest guys who deliver what they promise.
I have used this location for over 20 years and have always received excellent service every time. Thank you John Sellers, Courtland Simmons and all the mechanics for keeping my car in tip top shape.
Very quick and honest service. Much appreciated.
I called a week in advance and made an appointment. The service manager told me that my cost to replace my break and resurface the rotors was $199.99. After arriving at the Goodyear the price jumped from $200 to 463 the price for the rotors he said was $110 each. Also he mentioned my rotors couldnt be resurfaced and that I needed to replace them. I called another Goodyear an actual Mr. Tire and got the job done; no resurfacing needed for the vehicle. Anyone with have a brain could see that the car shop is one of these horrible places that gives mechanics a bad name. Please save your self time and money from being ripped off by this lunatic. I am not a blogger or review critic but I must comment on this, and if possible I would leave no stars if it was an option.
Great place to have your car fixed. very honest and fixed it right the first time no second guessing.
Great service as usual. Ive been taking my truck to dw campbell on busbee since 2007 and never go anywhere else.
Didnt have them fix my car but quick service to get it checked out and thorough explication as to what the issue was.
One of the best mechanic shops hands-down Cortland and John are very friendly and very knowledgeable theres nothing they can do for the right price
Team is honest about what repairs are needed and get the work done quickly. This is why I keep coming back.
DO NOT GO HERE!!!!! The manager Jonh is an absolute con man and will totally rip you off and tell you that you need tires or breaks or whatever else he can sell you that you dont need. And if you dont buy whatever hes telling you that youre car needs, he gets a complete attitude and is unbelievably rude. Dont go here unless youre prepared to be completely ripped off.
Once again, you guys are so helpful in checking out my car, and very efficient! I really appreciate your flexibility!
Great job taking care of my vehicle and amazing customer service !
Today I received a call from the same person who attend me last Friday, I am doing a new review because at least he had the courtesy to call me and apologize for his behavior...God bless you
Great service. Fast and reasonably price
They find your auto problems then fix them at reasonable rate as quickly as they can. They are the best auto service team today.
Awesome, just an oil change but didnt try to tack on a bunch extra charges like most places.
My Honda broke down with engine light on. Goodyear took care of it right away though and it was a very busy week. They fixed the problem completely.
Could not have asked for a better buying experience. These guys did a great job on my daughters car and I highly recommend them.
Reasonably price, fast service, very professional.
The service and quick turnaround on my Mustang was awesome!
Always very knowledgeable and helpful. Certainly earned our future business. They are always so pleasant.
These guys are excellent. They went way above and beyond to help me out.
Just like family. They are honest and reputable people who takes good care of their customers!!!
These guys are always upfront, no-pressure, and prompt!
Very friendly and helpful, fit me in in tight schedule. Thanks!
Everything was awesome! Been coming here for years!
Fast and dependable service, great advice when you need it!
Aways have to wait forever to be seen. Techs left an oily mess by the oil cap.
Staff is amazing, great prices
We trust them. Our mechanics of choice
Cortland is the best! Thank you
Great customer service. No pressure and were honest with the work.
Very quick and friendly service!
Staff are always helpful and fast.
Service is always great here!
Amazing service and very nice
These guys are great !!!