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Mavis Tires & Brakes
3925 Cherokee St NW, Kennesaw, GA 30144, United States
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Mavis Tires & Brakes

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Th
Review №1

Good Afternoon,We had to get a car towed to Mavis. Mavis was able to confirm a slot for us right when we called. They also have a very nice website that’s easy to read and select from. Checking to see what they had to off in advance was exactly what we needed to do. The next day, I was met with a huge smile, confirmation of my ticket order & a car ready before the anticipated time. ☺️ Barrett and his associates took great care of us.We appreciate you all!The Smitten Chef

Ha
Review №2

I wish I could give no stars really. I went in because I had two tires leaking air, having to put air in every 4 days. They took my car back and then came out to tell me i needed all this other work done, including new windshield wipers??? I asked if they even looked at my tires and they said it was a small leak so dont worry (its still a leak.... right?) So then I went to another mechanic, smaller locally owned shop, and they found two nails in my tires in less than ten minutes. Never coming back here again. If you are a female and younger age, DO NOT GO!

Co
Review №3

Keshawn & the whole staff at this location did an exceptional job. Walked in with no appointment for a tire repair & left within twenty minutes. Fast & friendly service. Thank you Keshawn for being knowledgeable, friendly, and efficient!

Ki
Review №4

Got my tire patched because I already had a new set on thr way and they took care of me and my STI rather quickly! Will go back once I need my new tires mounted, whenever they get here lol nothing like supply chain issues 😅

Ba
Review №5

This is the second time Ive received absolutely outstanding service from this location. Both times the car I was in had gotten a brand new set of Mavis tires within a month of having a road debris incident causing damage in the sidewall and both times a warranty wasnt purchased with the new set of tires. Im disabled and on an extremely tight fixed income and these guys were absolutely amazing at getting me back on the road at a price I could manage. Im definitely going to using them in the future for all my tire and alignment needs. But Ill definitely be purchasing the warranty because Ive definitely been shown how vital they are especially when its tires. You never know what or when something unexpected will leave you stranded but thankfully these guys were willing and able to work with me and were happy to help.

Br
Review №6

Great service. I was able to drop my car off with a puncture on one of the tires (with no appointment), and it was ready for me to take home a couple of hours later all nice and fixed. Not the first time I’ve had this happen, and Mavis has been there to help out. Keep up the great service guys!

Ni
Review №7

I dropped a tire off to get patched. Kirby made sure that it was done and back on my car as quick as possible. I will definitely continue to go back

ta
Review №8

The staff was super friendly and efficient. My car was taken care of pretty quickly, so wait time was short. I highly recommend this tire place.

Lo
Review №9

I was looking for a place for an oil change and I have been to Mavis once for a tire repair and didnt realize they did oil changes! I had a great experince both times. The staff is friendly, the place is really clean, and they made me feel at home while I waited. I even got free installation of my windshield wipers! Looks like this will be my new home for maintenance on my vehicles ☺ Thank you Mavis!

Ab
Review №10

This is the best place to bring your car. Anytime we have a concern with our 04 Toyota Sequioa we bring it right in and they are always happy to help. I’m so glad that we have started coming here. They truly care about you and your car and they are always honest and always willing to work with you!!

Bo
Review №11

Customer service was outstanding Mr.David Kirby helped me find the right tires and gave me a great deal on brakes. Would most certainly recommend these guys. Truck rides smooth again thanks to the mavis team on wade green!!

Kr
Review №12

I would highly recommend Mavis tires, especially this location. I had all 4 of my tires changed here by Zach and I was impressed by how quick he was and noticed he was very respectful and helpful to other customers as well. I will definitely be going back here in the future.

ad
Review №13

Super helpful with my tire. that wit flat on the highway they took me in quick and got my tire fixed and the door before I knew it. super good people. go here if you need something taken care of right

Mi
Review №14

Top notch service in less than an hour when I got a flat tire while traveling through the area. This store had the most stars for a reason. Thanks guys! Cheers!

Ro
Review №15

Took my car in for service before selling and Kirby did a thorough inspection and repaired an oil leak. Great peace of mind knowing I’m selling a quality vehicle. Thanks for the great customer service!!

Mo
Review №16

These guys are really honest and helpful. I needed a new pair of front tires and a realignment, they got me taken care of quickly and gave me a great deal. I will be coming back and would recommend them to anyone in the area

Ev
Review №17

Great service!! I was assisted my James (I think so sorry) I dropped my car off for a tire repair and headlight replacement, I was unable to pick it up the same day and he called to let me know that it was no problem and that it would be ready for me when I was available to pick it up. The next day I walked in to a pleasant surprise of my service being taken care of as a courtesy! What a great place, kind and considerate!

Ph
Review №18

Great service! I was in and out in no time, and the staff was very helpful. I will definitely be coming back if I am in need in the area again.

Am
Review №19

Kirby and the rest of the staff were great! My alignment was off and I dropped my car off this morning with no appointment. They immediately assessed my car and determined that 1 tire needed to be replaced due to wear from the alignment being off. And another tire was actually the wrong size! Even though the tire that was the wrong size was from a different Mavis location, Kirby replaced that tire at no cost to compensate for the mistake (not his mistake but someone else’s). This was my first time at the Cherokee St (Kennesaw) location. They were very efficient and had the work completed in no time. I will definitely be bringing my car back here in the future!

St
Review №20

Dwayne greeted me outside as soon as I drove up. Great service from him and Kayla. In and out very quick—appreciate their good work

Ca
Review №21

Kirby and Johnny are the dynamic duo! Honest, straight shooters who will take care of you! Highly recommended for all of your service needs.

An
Review №22

This location is wonderful. Always busy but never too busy to take care of their customers. Barrett and Kirby are fantastic. I would absolutely recommend this location.

De
Review №23

Had a leak in tire went to this mavis. They helped us diagnose that there was a nail in the tire. Were able to repair tire for us. Very helpful.

Ti
Review №24

Kirby was amazing!! I was suffering with a low tire light and knew which tire it was but he checked the air in every tire and then tightened my valve stems. I have a discount tire credit card but it will prob stay paid off and Ill be back because of his customer service.

Za
Review №25

The workers were really nice and polite. My tire change was done very quickly. I would 100% recommended this for tire issues.

ma
Review №26

Dropped in for a battery, out within 30 minutes. Polite, helpful and reasonable priced. Great experience.

Za
Review №27

I was very happy with the service I received from the guys at Mavis on Cherokee st. In Kennesaw. They were very professional and didnt try and tack on extra stuff for more money. They have gained a life long customer. Thanks guys

Da
Review №28

Customer service was great. Kirby made sure my tires experience was phenomenal. I will be coming back soon for other services

Ch
Review №29

I found a bolt in a tire and brought my truck here to have it fixed. I had previously bought my tires from this shop a couple years ago. It was a Sunday and the guys were slammed but they assured me they could patch it up so I left my truck with them. At closing time they said the patch wouldn’t hold (I was anticipating this) and I would need to replace the tire. These two guys stayed late to replace two of my tires for me. I was very impressed with their dedication to customer satisfaction. This is where I’ll be buying my tires as long as these guys are here.

Ca
Review №30

Went in for oil change for high mileage vehicle. My first time at this location. I was prompted for new windshield wipers which I accepted after haggling over price. I ended up with the cheapest wipers I’ve ever had. Streaking and don’t fit my vehicle properly. Staff pointed out that I needed new struts on rear and led me to believe warranty wouldn’t cover the cost. They were “selling “ me the whole time. I contacted CarMax and they covered it. Shame on you Mavis. I miss NTB. They were ALWAYS fair to me.

An
Review №31

Very helpful and fast! I recommend this place, very nice customer service.

Ma
Review №32

No one likes getting a flat tire. But the experience isn’t so bad when you have nice people who take care of you.I dropped off my tire to get patched on my lunch break & picked it up after work, it couldn’t have been easier. Kirby was so helpful and kind.Thank you to Kirby & the Mavis Kennesaw team! I hope I don’t get another flat, but if I do - This is where I’m coming.

Ma
Review №33

I made an appointment online to replace one of my shocks. My appointment was at 10am. I dropped the car of early at 8am. I never heard from the shop on an update on the car, so I called at 2pm. The gentleman that I spoke with seemed annoyed that I was calling for an update, as the part had just arrived at the shop. I called again at 5:30pm, because again - I had not heard from the shop on an update on the car. The gentleman that I spoke with claimed that they had just finished and was about to call me.While the front desk man was nice, he was VERY distracted when I checked in the car and picked up the car. He was either on the phone with a customer or on his computer (or both) while also dealing with me. When I picked up the car, nothing was explained about the services that were done on the car.The waiting room for the shop seemed old and dirty. We used to use this location when it was a Kauffman Tire and had wonderful experiences. Price-wise it seemed fine, but the potential savings are not worth the poor service.

Ma
Review №34

Such gentlemen! They were knowlegable, accommodating, and hard-working. You can fully trust that they will provide great service for your car. Kirby was a delight to talk to. Thanks, guys!

An
Review №35

Devon & Barrett here are fantastic! Took care of my flat and we’re able to repair it, not replace it. Super fast and nice. 10/10 would recommend

Ch
Review №36

Mavis is the go to place for my family. It is always a great experience here. Highly recommend.

Ke
Review №37

Went to these wonderful people with a nail in my tire and great attitude from Barrett and the front desk gentleman very nice and respectful

La
Review №38

Absolutely amazing service! I went in needing all 4 tires and a brake job and the guys there are absolutely amazing. They were efficient and so kind. They also recommended I do a coolant flush and actually brought me back there and showed me why I needed it. I definitely recommend coming here for all your tire and car needs. I will never go anywhere else. Also, James is a great manager and him and his team when above and beyond to make sure I was going to leave with my car being very safe to drive.

Pe
Review №39

These guys are always awesome, I drive from powder springs to come to this specific location

Ca
Review №40

Awesome crew! They took care of me. The manager James was very helpful and professional. Also Dylan the mechanic got my car out speedy quick! I would definitely go back again.

Ka
Review №41

Kirby and Barrett I think it was they were wonderful with getting me in and out in my time frame great work today guys!!

Mi
Review №42

Great customer service! They took great care of my car and the process was seamless and quick! Will be back!

Ra
Review №43

Best location all around. Staff super professional and explained everything very thoroughly. Help me work with some issues with my car and make great recommendations. All my vehicles will be serviced here from now on!

Cl
Review №44

James has some of the best customer service I have had. In ten minutes he had my flat tire plugged and a new one on order. When the new tire arrived he gave me the best price and replaced the broken air pressure sensor. Shawn made sure I had new wipers for my long road trip and gave me a great discount on both! Thanks guys! for keeping my road trips safe!

Vi
Review №45

As a young girl trying to get her car worked on alone, these guys are great. They explained everything well and only did what i asked for. Thank you!

An
Review №46

Kirby helped me and was very knowledgeable I will definitely come back and have him help me and my family again

Ta
Review №47

I came after closing to get air in my tires and they happily helped me :)

Ju
Review №48

The manager, James, gave me more than awesome service today on my car. Upon leaving for work this morning, I was greeted by a flat tire that was supposedly repaired at another shop yesterday. Upon arrival at this Mavis location, James presented in such a way that I knew my issue was going to be handled professionally and efficiently - unlike so many other auto repair places where the people at the front desk are asleep at the wheel and just kind of going through the motions of being at work. I was concerned with how late I would be to work and he helped me choose a tire based on my needs and said it would be done in 45 minutes and it was. That right there was the icing on the cake!! Thanks James for your excellent service. Hopefully you will stay at this Wade Green location for quite some time!

Mi
Review №49

Worked with Devon (service manager) kept me informed of what was happening and how long it would take. Kinda person you want to work with, recommended some services but no strong arming. I’ll be back

D.
Review №50

Great communication! amazing price! went above and beyond for me!

Ka
Review №51

Customer Service here is awful. Ordered four new tires for my car. Front desk tells me it will be there by 11am that day. I had dropped the car off at 9 am. I call the shop around 2pm bc they never call or update you on whats going on. He says the shipment isnt here. I call back at 5pm and the guy clearly seemed annoyed and said he would call me before they close to update me. No one called. I get a call mid day the next day alerting me the date was wrong for the ordered tires and that they will be 4 days late. I picked up my car and went elsewhere. Really bad customer service and no one gives you any updates as to whats going on with your car. Not a bid deal leaving my car, I just wished I would have known the length of time It would be there.

Co
Review №52

I arrived at this Mavis Discount tire location in Kennesaw, Ga on Cherokee Street / Wadegreen Road . Berry at the front counter was very professional and attentive to my questions about my vehicle problems . They do a great job hear, i will bringing my vehicle hear for future repairs definitely.

St
Review №53

Great Great customer services!!!!!!! If you want real Great customer service then talk to Barret.Thank you

Ma
Review №54

James was amazing!! I know nothing about cars they were honest and very thorough when looking at and fixing my car. Great price too! Everyone was so polite and made me feel very comfortable leaving my car with them. Will definitely be back.

jw
Review №55

Great experience and fast service. Highly recommend Shawn, Jerry, and Larry and the whole team. Nice work!

Li
Review №56

I came in to get my tires replaces and Kirby was great at helping me get new tires. Really great staff and now my car rides great!

El
Review №57

I would leave a zero star review if it were possible. I got my oil changed with Mavis back in April before I drove my car 8 hours to Florida. On the drive there, my car starts beeping and making very bad noises. The beeping and sounds get worse so I finally find an auto place to pull over to. Come to find out, the mechanic at Mavis forgot to put the cap back on after the oil change causing all the oil to spill out of my car as I was driving to Florida. My engine is most likely damaged as a result of this and I will not be returning to Mavis. I tried to reach out to their customer service with no luck. I would not recommend going to Mavis Tires.

Sh
Review №58

Barrett helped very much with my oil change! Very efficient and works with my schedule!

Ja
Review №59

Kei was great with assisting me in my experience here, i will definitly return

J
Review №60

Kirby and Barrett do a great job of making sure youre happy with the work done. Great guys!

Ta
Review №61

They were great and quick with changing my tire that had a screw in it.

Ka
Review №62

The service was amazing. My car was done super fast and the prices were great. The manager James really helped me out. I will be coming here again!

Vi
Review №63

Devin was very patient and courteous. Just Bob and me cant wait to hit the road again completely refreshed😁

wi
Review №64

Dropped my car off to the location in Kennesaw on Cherokee St to have my tires balanced. They said it would take 1hr 30 min. I came back 4 hours later and they hadnt even touched my car all while several cars that wasnt there were being worked on. Other customers were visibly frustrated with the wait time also. Never again will I waste my time with this company.

Ma
Review №65

What a great experience! Quick, nice people. Keyshawn and Barrett were amazing!

Pa
Review №66

Dante and Sarah were fantastic as I was a nervous wreck and they calmed me down and pointed me in the right direction! Let me know I was neglecting my front tires and got me in and out in an hour and headed to another service station to deal with my coolant leak!

Is
Review №67

Kamal was very helpful and accommodating. If you aren’t sure of a good place to go to in order to get your car fixed, this is you sign to come to Mavis on Cherokee St!!

Ni
Review №68

Awesome experience. Best store ever

Pa
Review №69

My tire tech was zack, he wad extrememly helpful and quick!!!

Au
Review №70

They was very helpful with. There assistant. Extremely professional, and clean place. Mr. Devon Williams was great help .

Ad
Review №71

I just left Mavis Tire on the corner of Barrett and Dallas Highway.This is my third visit there, as I was needing front tires and an alignment for one service.They are incredibly short staffed, and charged me for an alignment that WASN’T performed. They also charged $19.99 for a tread warranty that I was completely unaware of.Thankfully, I had taken the car to my mechanic, he informed me that the alignment had not been done.Shameful practice!Do not trust them. I will not be returning.

Ha
Review №72

Every one was very nice and professional. No pressure for extra services.

Re
Review №73

Gave great prices and always communicates! Great customer service!

Na
Review №74

Very nice guy took care of me always so pleasant to work with

Br
Review №75

Excellent service! Fast, efficient, and friendly employees.

Ja
Review №76

Helped me out with my busy work schedule and fixed my tire. Excellent service.

To
Review №77

Donta Corbett was very professional. He explained reasons on why my tires needed to be repaired or replaced. I am big on customer service so did outstanding job.

Me
Review №78

Best service I’ve ever experienced at a tire shop! They truly want to give you the best deal possible when working on your car!

Le
Review №79

I want to brag on this manager. James is so kind and always willing to help whenever I come up there for my car needs. I have brought mine, my moms and my sisters cars up here solely because of James. He is such a hard worker. I have never in my life seen as manager of a company actually get down and dirty with his employees. Every time I’m there he’s in the shop working on someone’s car or helping one or his employees with the car they’re working on. He is so kind and doesn’t take advantage of people. He tells you what’s wrong with your car in a language most people would actually understand. I would so happy to work for James because of his work ethics and his kind heart. I can see why all the guys in the shop always look happy to work there and have a smile on their face.

LD
Review №80

Seems as if the store is turning around, and for the better!Friendly staff & speedy service..GREAT JOB

Ke
Review №81

Great manager, very professional and knowledgeable but most of all very friendly.

Jr
Review №82

Great expiwrence worked with me well on price and vechile . Good place to service vechile or get information.

Ja
Review №83

Great customer service. Would recommend!

Tr
Review №84

Kirby is the man!!! Quick service and a solid price . 10/10

Sh
Review №85

The new manager definitely knows what hes doing. Watched him take care of several irate customers who ended up leaving happy and satisfied.

Ke
Review №86

This place is the best. Never had a problem here and they never try to sell me things I dont need.

Al
Review №87

Zack and Devon are an Amazing Team. Their professionalism and customer service is exceptional, I bring both my vehicles to this location with clear knowledge theyre in good hands.

Ha
Review №88

Patched my tire for a cheap price and a job well done.

Jo
Review №89

Great service Worked with me on price,Very professional service And a timely manner

un
Review №90

V was VERY helpful in our wiper transmission problem. He went above and beyond. Thank you

La
Review №91

James and his entire team are absolutely amazing. They have been so helpful. I had to get new front and back brakes and they did it so effortlessly and fast. Thank y’all for amazing work! All of y’all need raises!

Ch
Review №92

Kirby was amazing!!! Hands down best service ever!! Thank you for taking care of me!

Sy
Review №93

I had really great customer service from Shawn! He helped me out with everything I needed! Great service! Emily also have great customer service making the overall experience awesome! I will be coming back!

To
Review №94

Took my car to replace rotors and pads. They decided that they wanted to change my wipers and do a brake fluid flush with asking, or letting me know they did it. Just so that they can get extra commission. This is not how youre supposed to do business. Will never take my vehicle to any Mavis again.

Sm
Review №95

Zack did a great job. Amazing customer service. Really came through

Da
Review №96

I stopped into see about a tire rotation, and the associate apologized and explained there would be at least an hour wait. I appreciated him letting me know this up front.Then I asked about recycling a tire. He said he would be happy to handle that and the tire was accepted for recycling.I’ll be back to do the rotation and appreciate the associate’s handling of the situation(This occurred around 10:30 am on Wednesday May 26th)

Ma
Review №97

Came in for a tire they were able to patch it instead. Saved me money which I love. Super fast service and James was awesome!

Pa
Review №98

I just brought in my BMW for a nail in the tire and the 2 wonderful gentlemen took care of the issue within 5 mins. An outstanding experience and will bring all my vehicles back for tire service. Keep up the customer service guys!

Mi
Review №99

Great experience. Gave me a slight discount also. I will be coming back for my next set of tires.

Ki
Review №100

Shawn and James helped me with my tire that had a allen wrench. They took good care of my car even though I didnt have a appointment. Service was fast and very professional.

Information
32 Photos
100 Comments
4.2 Rating
  • Address:3925 Cherokee St NW, Kennesaw, GA 30144, United States
  • Site:https://mavistire.com/locations/kennesaw-ga.asp?ab=MTB&utm_source=yext&utm_medium=local&utm_campaign=local
  • Phone:+1 770-544-0130
Categories
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:9AM–5PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–8:30PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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