Nice guys and awesome quality! I met Damon first and he explained to me the service. Jamie & Jacob worked on my car. They were all nice and their work speak for itself, especially the interior!Bear in mind as of the date of my post, their building is still under construction, and expect a long waiting time but its worth it. So have a plan if you need to drop the car and then get it later. Keep the quality work guys, thanks!
I was visiting from Pittsburgh and wanted to get my windows tinted. They hook it up And they know what they are doing. I got tint and a full detail for less than it would cost for just tint at other places. Oh and there is some good BBQ there. Best leg I ever had
Was a little disappointed the dude wouldn’t or couldn’t do the tint strip on windshield I wanted and paid for along with the 5 window ceramic tint Groupon I purchased. Overall did a good job and I would highly recommend! Time it took was expected but worth it!
I was very satisfied! I would give them a 1000/5 if i could. My car is squeaky clean now! I will come again for sure. Thank you!
The gentleman where very courteous the only thing I did not care for was not everyone loves hip hop music if they would have just turned it down just a little bit and let people enjoy their own music in the earphones or whatever they had which I did but I couldnt hear my own music because there was playing are so loud so they have a lot of different nationalities different cultures coming into their business and I wished they either will turn their music down a little bit or go to a radio station that plays all types of music since their clientele is very diverse but theyre really enjoy their business and well give them more out I had my windows tinted as well as my car cleaned out now were done the men were very mannerable thank you
They are quick and do the best work to get it back to off the lot new car look. Would highly recommend.
Greeted right away and was given an accurate estimation of how long I would have to wait. They did a great job and the truck looked awesome.
Duke and the gang did an amazing job on my car with a wash and wax. I am very pleased with the results, and will be taking the car back for them to do the inside next. Took just over an hour I think for the wash and hand wax, but well worth it for the end results. I might have to have them down to do my Boat.
Love bringing my car and my family members cars here. Really professional service for a great value.
I purchased a Groupon and have been attempting to schedule an appointment for over a week with this business. I’ve sent three emails and have called 3 times (I did not leave a voicemail). Today was the first time they answered the phone. While courteous and professional on the phone, I was told they can’t schedule any appointments because they are busy, had no availability, and cannot currently validate the Groupon.I understand availability and having a booked schedule; however, I don’t understand the lack of customer service. So availability is booked forever? Not even going to attempt to schedule an appointment or talk about what it is I was wanting? Call back ‘Some other time’ (yes, this was said to me verbatim)? Was that because the kids were screaming in the background on the phone and the representative didn’t have time for me or my business? I see you don’t want my business. I’ve refunded my Groupon and will take my business elsewhere.
My first experience wasn’t as pleasant but after leaving a review the owner reached out and offered me a free wash so I could receive the customer service they usually give AND IT WAS AMAZING! The staff and especially manager were super professional,understanding and helpful thank you guys so much. See you soon
They tinted my windows with 20% tint and detailed my car. Excellent!
Just drove in randomly and was able to get same day full detail, and they had a special going on. Overall great job. Would recommend.
Reasonable prices, and very detailed work I highly recommend homie 👌🏾💯
Love the customer service and the reasonable price Me my husband will he back to get full service thanx guys😘
Meticulously hand washed and dried. Worth the wait.
I am very pleased with the service I received today. The workers were pleasant, professional and hard workers. My car looks great inside and out. I will be a repeat customer.
Got my car exterior cleaned and wheels. Came out perfect. They take their time and it’s worth every penny.
Y’all have to get your tints here. Best prices and Brian is a professional artist. Big things coming with this guy.
Really detailed hand wash. Just took a while.
I just moved here after a really long drive and they did a PHENOMENAL job! They gave me a time, were precise, and my car looked brand new once they were done. They were so professional, diligent, and made sure to update me on what all was being done to my car. I highly recommend and will definitely be going back. I can’t thank you guys enough!
These guys are the best thing going! Super friendly, super professional, and their work is second to none. I drive all the way out from St. Augustine to have these guys detail my vehicles, they are that good!
Wonderful service nice people and very friendly environment love it quick and quality work
Every time i come, they always go out their way to help me in every way.Very friendly, professional, and they do amazing work.
Very detailed with the cleaning inside and out. Take time to make sure every area is spotless.
Omg great job everytime i come for a pitspeed car wash im amazed shout out to Jamie. He get your car dead on spotless. Lets not forget the owner always looking out for his customers. Love him
This is a small black owned business which I love! I try to support when I see my people doing positive things in the community. The owners name is Damon. He is very professional. He is definitely building his business from the ground up. Every time Im there, I notice more upgrades hes done to the property. He has a very nice property with a lot of potential and is very business minded. In the last few months, hes added mechanic services. Hes fast becoming a one stop shop and I will support all the way! They do excellent work here and will make you love your car again!
Was looking for a good detailing shop near my residence, read the reviews and decided to try this place. I WAS NOT DISAPPPOINTED! Pit Speed did a FANTASTIC job on detailing everything on my car! My car looks showroom new! Attention to detail was looked at every level. From the salesperson to the owner was involved to ensure what left the shop, was QUALITY! The crew was extremely friendly, professional and didnt overlook a single detail. I highly recommend this business for all of your car detailing needs! THANK YOU Pit Speed for a professional job at a good price. A job WELL DONE!
Needed my tint remove asap they were able to do it last minute. Friendly staff, great customer service, waiting area was cleaned. 5 stars
Best car wash and auto detailing place out there! Their prices are amazing and you can tell the wokers work hard. They cleaned my car nicely and I definitely will be coming back.
Great job and awesome service. Will be back on a regular basis. Will definitely be referring to friends and co-workers
Great service! Very friendly and got a good deal on interior and exterior detail with wash and wax. Looked and smelled like new, will definitely be back! Thank for working hard guys!
I just tried this place out, we took both of our cars and couldnt be happier.Great, friendly crew of guys and everyone offered cold water while we waited.We will be taking our cars back for oil changes and brake pads soon.Nice to see a small business working hard and doing well. ( they stay busy)
They do as excellent job and they are very fast. The guys name was Duke that cleaned my car. He really did a great job. I go there a few times a month because they do such a great job.
Did an excellent job.
These did a great and detailed job on cleaning my Tacoma inside and out. They offer a lot more services than just washing. Ill be back.
They do a great job called in, they got me right in did a great job mind you I brought a big truck. Everything done with a smile great service even took my wifes car there they took the time to do it right on both my vehicles. Deffnetly no complaints. I can be very particular about my cars. Manager has great customer service skills.
They really do a good job with cleaning your car .
Really Good service
They were great, they did an amazing job and were good at what they do. Will definitely be back
Friendly, professional staff. My car looks beautiful...!
I am thoroughly impressed at their customer service. I recommend all my friends to them because of the high quality work they do. You will not be disappointed.
Was told 35 minute wait. Was there an hour and 5 minutes. Tires were not cleaned properly. Customer service was great other besides them lying to me twice about when I was going to be done. Felt like $45 dollars that I was charged for verses the work that was actually done was worth $30 for my SUV. But I will only go back there again if I dont feel like cleaning my own truck and go on Wednesdays because its$25 for ladies!
I encountered several problems when I took my car in to get detailed this weekend: (I purchased a Groupon for the $120 full detail package)Day 1: I drove 40 minutes to their location as I have had a really good experience with them previously, so i was excited to have my car detailed (and even more so that I had a groupon so I could save some money). It was a Saturday and they refused to take me as they do not accept groupons on Saturdays (This was no where listed on the groupon, but I spoke with the owner after I left and was going to come back the following day).Day 2: There was no line and my car was taken right away. I want to mention that all of the services I did receive were decently completed (not amazing, but pretty well). The issue came when they said my car was done. I purchased the full $120 detail package as mentioned above. There were SEVERAL components that were not completed . This includes the following: my carpets, headliner and seats were not shampooed. My leather seats were not conditioned (they were cleaned well but not conditioned), my truck jambs were not wiped down/cleaned, and the car was not waxed. I spoke these concerns to the manager on duty who was also the one working on my car. He gave me a round about answer of why this was not completed and essentially said they were not going to complete this.I then asked the manager on duty (the same one who gave me issues about my groupon the day before) how much the work they completed on my car today would cost if I brought my wifes car in (remember, I had purchased a $120 full detail package). He said $55-60 dollars. I then said isnt this the full detail? He said it was the works plus, which I then restated that I had purchased the full detail. He again provided some round about answer and then walked away. Instead of arguing, I left and decided that leaving a review would be the best way to get the attention of the owner.Potential resolution: comp a full detail for my car and make sure it gets completed correctly as it was not completed correctly and I had already paid for it.Response: I have not used 3 Groupons, this is my second, and I did not leave you the poor review due to your Saturday policy but that is besides the point. This review is due to not getting a full detail package as I purchased. I also stated how you can make it right. The rest is up to you and your business.
Been a satisfied customer since Pit Speed was off of Edgewood. Not only being able to watch the business grow but to experience the level of consistent great customer service is awesome! Pit speed has a team that works together and is great at everything they do. I give my ⭐️⭐️⭐️⭐️⭐️!
I was expecting a better wash than I got. I will have to wash my car at home. The wash I got was not worth $25. My rims have dirt all over them. Dirt around my license plate area. I won’t be back
Best detailers in the city. Got in and out for a great price.
I took a friends car to Pit Speed for detailing as a gift to cheer her up. Her car was such a mess inside (stains, etc.). They made it look BRAND NEW! I was blown away. When she saw it, she got tears in her eyes. This place is remarkable and I would recommend it to anyone. Outside of their amazing work, they were super nice and even waited for me when I arrived a little later than expected.
Great customer service, the workers were very professional and most of all they did an exceptional job detailing my 2013 Ford Escape. It looked brand new inside and out! Highly recommend this shop to anyone who lives or visits Jacksonville FL!!!
Ive watched this place grow and I can say nothing but good things about the hard work and professionalism here. Simply wonderful!! I highly recommend it!
Awesome job! The crew did a great job cleaning the inside and out of my vehicle. They worked fast and i will continue to take my vehicle there.
This place simply rocks. The guys (and gals) here went above and beyond with my black Camaro SS. They take pride in their work and it shows. Please dont ever take your car to a drive-thru wash again, just head on over to Pit Speed on Normandy and theyll do you right.
Had my car detailed by these guys! Great work!! 10/10 will return!!
The best car wash hands down they triple check your car before handing over your keys excellent quality and service highly recommended
They really do an amazing job there, I highly recommend them!
Paid $50 ... and still had to clean the inside of my trk .. wont be back
Best car wash in Jacksonville, fl excellent customer service and pays attention to the small detail. I appreciate all you do!
I really like this place. They detailed deeply more than any car wash in Duval. Great job guys.
Outstanding service. Definitely going to be visiting them a lot.
Best man in town!
Good pricing and they do a great job.
They were extremely friendly and they looked like they worked really hard, but I dont think I got what I was expecting for how much I paid. I specifically wanted my seats and carpet cleaned and the package for interior and exterior came to $110. My carpets look pretty nice but, unfortunately, my seats dont look muc different and it doesnt look like there was much detail taken care in terms of my cupholders/console or the crevices next to the seats. For reference, the car was kinda gross but only to the extent that there was a lot of debris from outside on the mats and the seats had stains from my niece spilling ice cream/food. Its a 2017 model and I have had it for only a year. I wouldnt have thought I would be charged so much if they couldnt get the stains out.
They did an excellent job on my car...Very satisfied customer! Ill definitely be back!
I was traveling thru Jacksonville and ran up on this fantastic car wash they detail my car andIt look like a brand new car I would recommend this car wash to anyone excellent customer service the owner did my car along with another employee great place to get your car done.
We are #1 detail shop in Jacksonville come see us guarantee 100% satisfaction..
Absolutely the worst detailing job! Please save your money. Manager was no where to be found...they had no interest in fixing any thing...Car had no smell as if it hadnt been cleansed at all. Also they a hour and a half which I left the car and was supposed to call and inform me it was finished and didnt. No pen for a receipt gave them mine. Just a total cluster. And when I spoke with the manager he wouldnt issue a refund. Or fixing it.
Very Professional and Thorough!conveniently located near shops while I waited for my vehicle
Good crew, they did a great job for the most part....
Excellent service,professional and friendly..
Best interior detail job ever had, 07 Yukon xl, 2 young men worked very hard and alot of time, looks new again, Thank You ✌
Highly recommend stopping by!! After seeing my friends car I had to go! #mydetailersbetterthenyours
Stumbled upon them through Groupon and Im glad I did. My kids had done a number on the back seat, I my front seat from coffee spills. By the time they were finished she looked brand new 🥳#NewHappyCustomer
Our wash better than yours... Go see Damon from Barber Born
Worse car wasging exspierence ever and the employes dont care as long as they are getting paid . I even asked if they could fix it and they said i would half to wait ... i was paying customer and was not satified .
They did a Awesome Job!
#MyDetailIsBetterThanYoursThey always do a fantastic job in and out on my car! Wont take my CTS anywhere else!
Pitspeed is awesome and cares alot about their customers.It is not only a detail shop it is a home for your vehicle to get TLC.This is by far the best car wash in Jacksonville,Florida.Even when a mistake is made or a spot is missed they have no problem doing what it take to make the customer happy.
The best there is in jax.. guaranteed...
Great job 👍
They are rude and it definitely isn’t worth $120 for the detail there. I had to give them at least a star to comment or they wouldn’t have gotten that much.
The best customer service I ever experienced
They were very fast and friendly at pitspeed.
Good prices & excellent work!!!
Good car place for hand car wash.
Always good food and service
They put extra effort in every detail. Friendly staff and employees.
Love this place hands down the best place in town!!
All I can say is da best on da West!!!
#My detail is better than yours
Damn good job and very nice ppl. Thank for a clean car....👍👍👍👍👍👍👍👍👍👍
Great service.
Pitspeed is the greatest detailing shop ever!!!
Rented a uhaul, was charged, guy never showed up to give me keys. Note that the pick up time was within the hours they were open. An employee told me they just left. Was charged and had to cancel since he never showed up.
Awesome friendly
Excellent work car wash
Always quality work!
DO NOT GO HERE! HORRIBLE SERVICE!
Pricey
Thorough, inexpensive detailing