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Snappy Lube
2188 Gum Branch Rd, Jacksonville, NC 28540, United States
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Snappy Lube
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Sa
Review №1

The gentlemen were professional and swift! Ill definitely be back

De
Review №2

Awesome services. Very friendly staff that is up front and honest about any issues or potential issues that you may have with your vehicle. They were happy to repair my universal joints the same day i did my inspection even though they were busy. And lets not forget...Very fair priced for their services. I highly recommend the snappy lube crew.

Ke
Review №3

This place is amazing!!! I went in for an oil change, but got my head lights and windshield wipers replaced, which saved me a trip to another place. The guy who worked on my car noticed my front bumper was popping out and he fixed it for me without me even asking. Great service and friendly mechanics. I will definitely be going back.

Ch
Review №4

Excellent service with a smile. Yall are awesome.

Ro
Review №5

They were very polite fast and got me in and out alarm Monday with should be celebrated for the 4th

Ch
Review №6

Thank y’all for being kind and understanding. I started come here last year and every time they go above and beyond. THANK YALL!!

la
Review №7

It was an oil change. However the attention to Covid compliance and the care of my vehicle met expectation. The recommendation future service needs made the 5 star rating. Especially since the needed service was not a service they do.

Ki
Review №8

Great place to go for Service. These guys are truly professional.

Al
Review №9

Professional and got my oil change done quickly. They also follow recommended CDC guidelines for minimizing COVID impact. I recommend!

Za
Review №10

Best place in town to get your oil change. Everybody will rob you blind

In
Review №11

Guys were nice, wait time not bad for a Saturday. Price cant beat them my car takes 7qts 54.00 bucks. ( Reg chg)

Sh
Review №12

Quick and great service, thank you

Te
Review №13

If you have diesel vehicle don’t use this company. These guys don’t get any information prior coming to pick your vehicle once it is done. So I just had to waste an hour of my time waiting for them to get my truck done, and then when I went back to get the truck they then finally tell me that they don’t carry my oil or my filter. If you own a business like this get information from your customers so that you don’t waste their time!!!!

Pe
Review №14

I was in a hurry and assisted me within minutes. Very nice customer service. Highly recommend. Will come again. (:

Ir
Review №15

Oil change and inspection on two cars. Super polite, efficient and thorough. Will use them again. Perfect visit. Stacu was great (sorry, did not catch the other names but all were excellent).

Wa
Review №16

Ive never had a complaint after multiple visits. This has ended up being our go-to place for oil changes and inspections. Always had quick and friendly service.

li
Review №17

Great people to work with very friendly work with you

Do
Review №18

I had my truck inspection done and they were quick and professional.

Fa
Review №19

I recently had an oil change done here, and had to take my car to the mechanic because of banging noise and oil spraying oil over my engine due to a broken o ring put on my oil filter. WILL NEVER USE AGAIN AND DONT RECOMMEND I YOU VALUE YOUR VEHICLE OR WALLET

#E
Review №20

This was my First time coming here for an oil change and I had the best experience!! I was greeted by Stacy who was extremely nice and very helpful. He was so informative and explained everything I needed to know about my car which made me feel very comfortable.I will definitely be back.....Customer for life!!!

St
Review №21

Got there and they were very fast and helpful.

Sh
Review №22

In was done in 20 minutes. Awesome!

Do
Review №23

I arrived a couple minutes before they opened according to the hours posted. They opened on time got me in and out very quickly. I was given the services that I was offered not a huge sales pitch on extra Services I didnt care for. Everybody was happy and pleasant

Sa
Review №24

They are chill, they get the work and just AWESOME!

Jo
Review №25

Fast friendly service. I felt confident and secure with leaving my vehicle and picking it up several hours later.

Da
Review №26

I’ve been coming here for many years with different vehicles. Always have friendly, intelligent service and never had any issues. Everyone’s friendly and most of the guys have been there all the years I’ve been a customer. That alone says something. 👍🏼🙌🏼👏🏼

JO
Review №27

I have been going here for all my vehicles past and present. Good service, never an issue and very knowledgeable.

Ma
Review №28

Great place to get many different services done. Car inspection and oil changes were quick and easy! Thank you!

Fr
Review №29

Snappy Lube provided fast and efficient service.

Ro
Review №30

I recommend this place a lot. The service is fantastic. Everybody worked very hard.

Sa
Review №31

The people. I been coming here since 2006. And still come here I wont change it the personal are the best

Ca
Review №32

Went twice to get my car inspected and they were out of inspection permits and waiting on more. I had to go somewhere else unfortunately.

Te
Review №33

Always great service here. Walked in for an inspection, 15 mins later I was done.

Ve
Review №34

Quick and do great work. They have done inspections, oil changes, and brakes for me. I have been going here for years. If you need something done during a lunch break, this is the place to go

Ke
Review №35

These guys gave me a comprehensive inspection on my vehicle. I will Definetly go back

Aa
Review №36

The office was clean, the service was fast, and they didnt try to up-sale me at all.

ti
Review №37

Brandon is very good with his customers. I love having my car done here, they always make sure I have everything I need.

sc
Review №38

Stacie had me in and out flawlessly! Always a pleasure coming here.

Cu
Review №39

The folks here have never been less than friendly. Theyre always helpful, and genuinely concerned with treating people right. After dealing with all the other garages in town, this is the only place I consider going to for affordable vehicle maintenance.

n
Review №40

Always helpful and they keep it real with you. They always look out for me, which is why I always go to them versus the dealership. Never have to wait too long either which is a plus.

Mi
Review №41

I love this place and the guys that work there are so nice and helpful

De
Review №42

Its an oil change. That is all

Mi
Review №43

The manager Ron is a completely miserable person, a douchebag, he acts like he hates his job and its your fault that he is where he is in life these guys are shady and try to get you to come after hours to get flushes so they can pocket the money, the manager Ron failed my car for something thats not part of the inspection, and he seems to be a total racist if I could give zero stars I would, will never go back I was totally discriminated by this Kool Moe Dee wanna be, give me a break and by the way leaking gear oil isnt part of the inspection genius, and you wouldnt have records if work is done off the record after hours, what a brain child, go the jiffy lube they do it like its supposed to be done. These guys at express lube need to know their role, theyre not mechanics theyre grease monkeys and need to act as such

Li
Review №44

Great service people are fantastic the best placevin town

Ch
Review №45

As a first time customer I feeling ripped off. I came in for a basic oil change but apparently they do not carry my oil in stock so I was told to go buy it and they’ll do the oil change for me. So I left and brought back everything they needed and was still charged $40.00! I asked for an itemized bill and the guy who was at the register could not explain why it’s $40 he said that’s what the manager told him to charge me. If the manager that suggested I buy the oil and bring it back would have told me it would still be $40 I would have never came back!!! I’ve always been skeptical of these “quick oil change” places but this just confirmed my suspicions. I will NEVER go back and I’ll be sure to spread the word to my fellow car club members and locals that this place is a rip off!

co
Review №46

Great service and fast. Ive always been getting kindly and as soon as I pull up. These guys do a great job.

Sa
Review №47

Beyond incredible service- in and out super quickly and had great help from Stasy! This will absolutely be my go to car place from now on.

Wi
Review №48

Great service, performance was excellent friendly staff!

Ka
Review №49

Many people will usually take the time to write a bad review, but wont write good ones. So, I decided I would take the time to write a good review.I had about 2000 miles left to go till my next oil change and my change oil warning was already going on. I was also smelling oil or gas when I turned on the heater. So, I decided to bring my car in for an oil change. I was getting bad service from other places, so this was my third stop for an oil change.I was confirmed in my belief that the other place had done my car wrong. I was told that during my last oil change they had overfilled the car with oil. After the oil change was completed and I was jumping in my car to leave the owner asked me to come by again for my next service. Since they dealt with me honestly and in a way favorable to me, I intend on returning for my next oil change service.

Ma
Review №50

Guys there are always nice, friendly and professional.

Ra
Review №51

Always great service when I go in there! 10/10 recommend!

Di
Review №52

Fast and prompt service. Recommend them for your state inspection.

Lo
Review №53

Snappy Lube was great!

To
Review №54

The service was fast and friendly but when it came time for me to pay the attendant tried to charge me $20 more than the original attendant has told me I would cost. When I questioned him about it he immediately indicated that he had accidentally charged me for something I hadnt gotten but the price was still more than $10 higher than I was originally told. He then told me that my vehicle required a special part that cost an additional $6. Which still didnt explain the $10 increase or why no one spoke to me about the additional charge before the service was done. I ended up paying the additional amount of $6 but I wont go back there again.

MA
Review №55

Surprisingly good. Quick and informative.

Je
Review №56

Guy gave me the impression I was INTERRUPTING him working on HIS OWN VEHICLE

Me
Review №57

Always a good experience 👍👍

Er
Review №58

Friendly and great service

Dr
Review №59

Horrible customer service. I mean I got my oil change which was nice but the guy was just rude. Won’t be back

Ch
Review №60

Damn good service

Do
Review №61

Quick Friendly Reliable Service!

Fr
Review №62

Manager was very nice professional and got our vehicle back in working condition Thank You

Ke
Review №63

Very knowledgeable great service great guys man good personalities.

Co
Review №64

Honest, professional, fast and very friendly!! Thank you Ron and Juriel, you are the best!!

Ja
Review №65

These boys do great work every time.

Bu
Review №66

Good wait times with a quick service.

Ji
Review №67

Never had any negative experience with staff or service done. Good people.

so
Review №68

Really good customer service and very good at getting the job done. Will come again for other services :-)

Ca
Review №69

Courteous and usually very little wait time.

Sy
Review №70

Wonderful people and very friendly....helped me in a timely fashion

Ch
Review №71

Ive only been here to get my state inspection done. They were pretty quick and explained stuff but were so casual that they didnt act very professionally.

Ky
Review №72

Would give zero stars if possible. Horrible service. Was ignored when we got there, stood at the counter to have them take my keys and ask for an inspection. The man looked at me and walked right back out. Waited there for about 20 min and when they started taking people that came after us, walked out. Will never go back here again.

S
Review №73

Great Staff. Speedy service.

Pa
Review №74

Great service and fast!

Su
Review №75

Friendly professional staff, good value

El
Review №76

Nice place and customer service.

Ed
Review №77

Just the fact that it has a drive through sold me!!!

Ki
Review №78

Very quick and great service!

Ti
Review №79

Professional, friendly & quick!!

Du
Review №80

Was there at 8 oclock gentleman was inside noticed me and still for 10 minutes did not come out so now Im going to Jiffy Lube

Me
Review №81

Friendly and fast

Ch
Review №82

Quick honest and dependable

Jo
Review №83

Fast, friendly, I have no complaints.

Lo
Review №84

Very very poor customer service. Charged me for an oil change and didnt change oil filter. Always rude man with beard. Have had told stolen out of vehicle... Very sad being it has such a prime location

Pa
Review №85

Easy, quick and great service!

Bo
Review №86

Great people great work

Am
Review №87

People are not nice that work there

Ky
Review №88

Left your hand towel in the engine compartment.

Je
Review №89

Great service!!

De
Review №90

Fast, inexpensive, courteous, knowledgeable

Fr
Review №91

Fast service

El
Review №92

Best service !!!

Kr
Review №93

Nice, friendly, and efficient

Ni
Review №94

I like it.

Qu
Review №95

Service is always speedy, staff is always friendly. Dont take my cars anywhere else for basic maintenance needs.

Ju
Review №96

Very efficient

Information
1 Photos
96 Comments
4.3 Rating
  • Address:2188 Gum Branch Rd, Jacksonville, NC 28540, United States
  • Site:http://snappylube.com/
  • Phone:+1 910-347-5547
Categories
  • Oil change service
  • Auto repair shop
  • Brake shop
  • Car inspection station
  • Tire shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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