Ca
Carousel Mazda
809 Hwy 1 W, Iowa City, IA 52246, United States
Comments
De
Review №1

Jason in the service department was outstanding. He was detail oriented, excellent communicator, and super courteous. I highly recommend Jason and his service manager for all!Thank you Jason !

Je
Review №2

I brought my 2017 Mazda6 here on February 18th 2021 to have my windshield wiper fluid system looked at and fixed. When I received my car back the windshield was cracked. They did not tell me this I saw it myself. Then after looking at the photos it proved there wasn’t a crack when I entrusted my Mazda with them. Their reaction was very unprofessional. They said they were going to fix it and would call me. After 3 hours I called them for them to say they weren’t going to replace the windshield. Claiming it had a chip when it did not. The replacement cost me 860 dollars. I won’t be taking my car to this dealership again. I recommend you don’t either.

Di
Review №3

If you want a great sales person to work with, ask for Thomas Bentley. Super nice guy, not pushy

jo
Review №4

Refused to sell the car I was interested in for the price it was listed on Autotrader. I even showed the listing to the salesperson. I went to another dealer and bought a year newer car with 10,000 less miles for a lower price.

sh
Review №5

We bought our first Mazada a CX-5 from Sonny Dzafic in 2017. Two weeks ago we decided on something a little bigger the 2020 CX-9. Sonny once again showed his professional quality and superb customer service.Carousel Motors should be proud to have you on their team. You go above and beyond to make purchasing so easy,Thank you Sonny,Kent and Sharon Farnsworth

La
Review №6

Great place! Reasonable prices.

Va
Review №7

Pressure and Stress free test drive and look at the vehicles of interest. Then when I was interested but the car was out of my range, they were flexible and understanding and gave me a decent enough drop for me to agree to purchase the car that I wanted. They were very interested in making sure I was happy with my purchase.1 thing I recommend is, if youre buying from carousel, get the extended warranty package. Cover for any mechanical or electrical issues covered by the warranty. Quite nice, worth it.My salesman Benjamin Cool, volkswagen specialist was very patient and understanding. Their finances guy Sharif was great too.All in all a great and welcoming place.

Ja
Review №8

Professional people, quality in everything they do, and fast service.

Ni
Review №9

Ive been taking my Mazda here for a couple years now. I bring it here because I can feel confident that Im leaving my car in capable hands, and because I will receive an honest, thorough assessment of the cars condition when its returned to me. This service center has met or exceeded expectations on every visit. As an added perk, their waiting area complimentary snack bar is top notch.

Ma
Review №10

Great customer service! Love my Mazda!

Jo
Review №11

They help me find the problem and get it fix, for a lower price than other special auto repair, thanks a lot

Ji
Review №12

I contacted the ad and the owner said the car should not have been listed for sale

PG
Review №13

Carousel always a good experience

br
Review №14

Always classy and respectful

Cl
Review №15

Great people and cars!

Vi
Review №16

Rude mechanic.

Ca
Review №17

Uggghhhhh

Information
17 Comments
Rating
  • Address:809 Hwy 1 W, Iowa City, IA 52246, United States
  • Site:https://carouselmotorsmazda.com/contact.htm
  • Phone:+1 866-786-8494
Categories
  • Car dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:8:30AM–8PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–8PM
  • Sunday:8:30AM–6PM
Offerings
  • Oil change:Yes
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