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Carousel Preowned
265 Stevens Dr #4359, Iowa City, IA 52240, United States
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Carousel Preowned
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Jo
Review №1

Overall, I had a really nice experience with Carousel pre-owned. We actually had two problems with the vehicle immediately after purchase. But, they worked with us on both issues to make us happy. For one of them they actually came down and picked up the car (20 miles from the dealership), got the repair done, and brought it back to us the same day. The only reason for four stars vs. five is that we identified the second issue before purchasing the car, and it wasn’t followed up on by the salesman before we picked it up. But, they resolved it to our satisfaction after the fact, so all is well. I would buy a car here again. They will give you a fair deal.

Br
Review №2

I had my car less that 2 years I’ve already put 4 new tires on it. New battery and new Windshield wipers. The company they finance me through is totally ripping me off . I pay 503 a month only 200 dollars goes to what I pay off . It’s crazy A lot of interest. If you want to buy a Toyota go to the Toyota dealership instead.

Re
Review №3

Dominic went above and beyond to get us a great deal on a 2016 Sonata. I would refer anyone looking for a vehicle to go to Carousel.

Lu
Review №4

I went to Carousel Preowned in Iowa City and I spoke with Andrew Shepard about purchasing a 2015 Ford Taurus. He took me out on a test drive. He was very professional and he explained all of the paperwork to me since I was a first time buyer. My credit came back and stated that I needed to get a co-signer. Mr. Shepard was really nice in explaining everything to me. I would definitely go back with my mom. She would be my co-signer and I would purchase the car that I really want. Thank you Mr. Shepard for everything you have done. I will definitely tell my friends about everything you have done.

Gi
Review №5

I personally like the GM there but overall havent had much success negotiating prices. Staff are friendly but some seem undertrained and not real helpful. Overall though, a decent place to buy a vehicle.

Ma
Review №6

We have purchased now two cars from Dominic A. Each time they were professional and he listened to our needs. Flexible and fair. Nice selections and fair prices. Highly recommend.

Sa
Review №7

I have purchased and financed two vehicles through Dominic and had a great experience. I didn’t feel pressured to buy anything and have been happy with my purchases. He was able to get a lower interest rate with my credit union than I was able to get bringing my own financing. Highly recommend!

Ed
Review №8

Great sales team and financing team! Bought 2 cars from them and it was the fastest cleanest and no hidden charges... never had better experiences buying a car!! I will always come back to buy my vehicles from them and no where else

Vi
Review №9

Andrew Shepard had got me a cash car that is a Honda Accord. He was very professional and polite. He was very diligent about following up with me for all the documentation I would need for the car. Til to this day I have my Honda Accord and I haven’t had any major problems with it. Andrew also gave me a free detail on this car. I will definitely tell my friends and family about going to Carousel Preowned.

Es
Review №10

Stopped by earlier last week and was pleasantly surprised by the selection of cars they had. I had a lot of questions as Ive only bought one other car before and was helped by Luis. He was very friendly and helpful. Buying a car is a big decision and it helped having someone there walk me through the process and explain what car would be best for my needs.

Am
Review №11

Wonderful place to get reliable vehicles. Dominic was very professional and was very patient when having to bring both our kids with us. I highly recommend, in fact, not only did my husband and I buy both our vehicles here but so did my parents after I recommended carousel pre-owned to them. They had the same great experience we did.

As
Review №12

We needed a secondary work vehicle that ran and drive and looked decent for the lowest cost possible. Carousel was swift to answer online, and offered a fair price. The sales process was quick, and Tre was a pleasant and cool salesman. While we are sure this car provided the lowest possible commission for a car salesman, he did not hesitate to spend a couple of hours with us to set us up with a vehicle under $1,000. Thank you for the great deal.

Sa
Review №13

I purchase all of my family’s vehicles at Carousel Preowned. Dominic Axton and John Vice are phenomenal to work with every time. Dominic always helps me pick the best option whether it’s a newer vehicle for me or a car for one of my 3 kids. I HIGHLY recommend talking with them anytime you’re in the market for a great used vehicle!!!

El
Review №14

Andrew at Carousel Preowned was great to work with. Gave me a detailed overview of the vehicle I was interested in and was not overbearing as some car dealers are. With his help I went on to buy the car I was interested in, he went above and beyond and helped me buy car insurance on the spot and also assisted me in transporting my other vehicle back home. Excellent experience. Highly recommend Andrew Shepard!

Sh
Review №15

Purchased my 2013 all black loaded Ford Taurus here. I received the best Professional experience here. Mr.Shepard put me in car I never thought I could get with the credit I had. He made a way. Thank you so much Andrew Shepard for putting me back on the road.

Em
Review №16

I bought my first car from Dominic. He helped me find something I could afford, but would be reliable. He was super easy to work with and made the experience easy. I would highly recommend working with him!

An
Review №17

I was looking for a new vehicle after the Derecho totaled out my car, and had looked at several car dealerships. We initially went to Carousel Preowned an hour before close on Thursday night and Dominic showed us several vehicles within my price/payment range. He was very friendly and easy to work with and he did not pressure us at all. Friday, I went to test drive a few other cars at other dealerships and went back to Carousel again Saturday to test drive a few of their vehicles. We took a 2017 Buick Regal Premium II with 32k miles for a test drive first, and I knew right away that I didnt need to test drive anything else...it was everything I wanted. Dominic made the whole process very easy and non-stressful. He went above and beyond to get us the best deal possible financing the car and the paperwork and everything was completed quickly and we were on our way in my new car. It is a black car, which gets dusty very easy, so we didnt notice that there were white spots on the hood of the car. I called Dominic on Monday, and he said to bring the car in and they would try to figure out what it was and what they could do to make it better. 1.5 hours later, he called to say that the car was ready. I looked at the hood before going in to get my FOB from Dominic, and it looked GREAT! They said that their best guess is that a few were rock chips but the others were possibly tree sap and overspray and they were able to buff/wax them all out. We are extremely happy with our experience with Dominic and Carousel Preowned and will recommend to friends and family looking to buy a vehicle.

Sa
Review №18

Dominic was very easy to work with. Paper work was quick and everything was slick. Carousel fixed and detailed my car so it was flawless when I picked it up. Go see Dominic!

Sh
Review №19

I bought a car here and I love it.

Mi
Review №20

They got me the truck I wanted!!!

Va
Review №21

They had got me a Good Honda Accord for a reasonable price. People were polite & diligent in following up and providing me with updates on my finance and Registration as well. Thanks Carousel..! 👍

Br
Review №22

Recently purchased my Fusion from here and was pleasantly surprised with the level of service I received from everyone at Carousel. In particular my salesman Tre Vice went above and beyond for me and put me in the vehicle that met all and my families needs. Thank you again for all your help - Brian

Mi
Review №23

Like the separation of smoking and non smoking areas. Pretty entrance area once you enter the building

Bi
Review №24

Very nice people here. Tre help me the best over everyone. Buy car here and be happy

Al
Review №25

Didn’t really know much about cars but after talking to Luis Ruiz he really helped me find what I was looking for! Such an easy guy to talk to and helped me understood everything I needed to know!

To
Review №26

I have bought 7 vehicles from carousel to never one bad experience

Jo
Review №27

I had a great experience buying an old truck here. Andrew was very helpful and patient doing the classic teach the customer how to drive manual so he can buy it routine! Still need practicing on my own but he got me far enough to get it back home. And the truck was a steal of a deal (sold wholesale as-is). Very happy.

De
Review №28

Would definitely look over vehicles really well I set up a time to pickup my car the salesman I had been dealing with was not available for the entire time I was there when I got there they couldnt even find the car I was there to buy after a half hour they finally found the car in the body shop across the lot supposedly getting the bumper buffed they offered to let me look at it before I finished paperwork but body man was buffing bumper so didnt get a good look at it before paperwork was done after I got it across the street to fill it with fuel since it was empty I noticed the front bumper was pretty badly damaged pretty convenient it was in a dark body shop with someone in front of the bumper while I was trying to look it over also looked like someone had tried to break into the car at one point the passenger door pillar had been pried on and on the way home I noticed the rotors were warped taking into consideration this car only had 26,000 miles on it and was 3 years old all 4 wheels were curb rashed bad enough they had replaced the wheel covers and were destroyed again already and the tires were mismatched dont believe Ill be buying another vehicle from them

Jo
Review №29

Please stay away from this dealership. Talk, email, build report with Taylor and make an appointment to look at the car with him. She no shows to the appointment so we meet with some other person. Tre has no idea what we wanted or talked about. We liked the car so we proceeded with the purchase only to find out after we signed everything it was missing several items. No owners manual, no extra key, no mats, and most of all NO CUSTOMER SERVICE. Talked to the John and Taylor and made a plan to get some of these items and program a key, but the last 2 emails to Taylor Spain have gone unreturned. John has done nothing he said he was going to do. Tre isnt any better. Would have sent us on our way if I didnt remind him about the tank of gas. Nothing was promised seems to be this dealerships motto. Prices seem to be decent, but you definitely get what you pay for. Please stay away from Tre, Taylor, John, and this entire dealership. My response to the GMs response below: I have already reached out and sent 2 emails asking for you to get the items we spoke about on the phone and we could schedule a time to take care of it. I received no response from Taylor.

My
Review №30

Luis Ruiz is knowledgeable about cars and best of all, he’s not the type to be super pushy just to make a sale- he genuinely cares about customer’s needs/ wants/ their experience buying a car.

Ev
Review №31

I had an excellent experience at Carousel Pre-owned. I dont know very much about cars but my salesman, Andrew Shepard, answered all of my questions and was very professional. I will rate him and Carousel a 10 out of 10.

Le
Review №32

Dominic clearly takes pride in his work, he went above and beyond to get me the best of what I was asking for. I will definitely be coming back to see him!

Lu
Review №33

Carousel 2 was very professional and helpful into finding me the right car. Our sales rep Tre Vice was very helpful and caring to help me find the best car within my liking and price range!

Jo
Review №34

Best prices and service by far in the state. Would gladly do business there again.

En
Review №35

Great place, great environment, Even better people! This is definitely the best place to buy your next car!

De
Review №36

Dominic Axton made my car buying experience the best I’ve ever encountered! Wonderful service and pricing!

Fr
Review №37

Andrew is a great salesperson to work with. Highly recommend getting your next vehicle from him.

Da
Review №38

They offered a car that the A arm had broke previously and was crudely welded back.

Va
Review №39

Highly recommend this place! Attentive to customers needs.

Al
Review №40

Bought my truck here, Tre helped me out and got me a great deal. Ask for him!

Jo
Review №41

Dominic Axton will put you in the wheels you need! Great guy to do business with.

Ch
Review №42

I’ve worked with Tre a number of times and he has always treated me like more then a customer. I can’t wait to work with him again!

Da
Review №43

My mom bought a vehicle, didnt like it, and bought a different vehicle. They gave exceptional service and she is happy!

Br
Review №44

Last week I went to get a new to me vehicle and Taylor Spain helped me find exactly what I wanted very helpful in answering any questions I had I would definitely recommend working with him hes GREAT!!!

He
Review №45

Great service from beginning to end! Highly recommended!

Lu
Review №46

Great selection of cars, the entire staff is extremely friendly.:)

Ty
Review №47

Great selection of vehicles. Luís was a pleasure to work with.

Al
Review №48

Great prices and Luís was a lot of fun to work with!

Na
Review №49

My car from college finally broke down, so I decided I needed something reliable and safe for my 4 and 2 year old. Husband finally caved in so I was able to buy a Buick Enclave from Taylor Spain. I know our family will be able to enjoy this car for many years to come!!

Ev
Review №50

I bought a car yesterday from Taylor Spain, he made the process so quick and easy! I was only there for about 2 hours, I got the car I wanted for the price I wanted and he made the experience fun instead of stressful! I would definitely recommended purchasing a car from him!

M
Review №51

My sister and I went to Carousel Preowned in Iowa City I worked with Andrew Shephard . He went above and beyond for me and my sister to get a car, he did not pressure us and he was very professional I would definitely recommend going to Carousel Preowned and speaking to Andrew Shephard .

Ch
Review №52

I had an excellent experience here. Dont know very much about cars but my salesman Gabriel answered all of my questions and was very professional. 10/10 recommend and definitely earned my business in the future as well.

Sa
Review №53

Great selection of vehicles, Luis was extremely helpful.

Jo
Review №54

Taylor Spain was a pleasure to work with. I was able to get my car appraised and sold without any hassle.

Be
Review №55

Tre helped to get me set up with exactly the preowned car I was looking for. The price was right and Financing worked extra hard to get me the rate that I needed. The car was properly inspected and my mechanic confirmed Carousel sold me exactly what they told me I was getting.Every single staff member at Carousel went the extra mile to make sure I was satisfied. No more riding the bus for me!

K
Review №56

Bought my car 3 weeks ago and could not be happier! Taylor was so friendly and made everything as easy, quick and stress free as possible. Everyone was very accommodating and friendly. Great experience for me.

Ch
Review №57

I bought a car from Carousel 2 six months ago but forgot to write a review right away :) It was my first car (I got my license as an adult) so I was nervous going into the process. However, Justin, who sold me the car, was very easy to work with - pretty straightforward and helpful in comparing different cars, and working out a deal with me that balanced what I needed with what I could afford. It was a great first-time experience.

Ev
Review №58

If you’re looking to buy a new car this is 200% the place to go. Been working with Gabriel Armento and he is by far the least pushiest/laid back person I’ve ever tried to buy a car from. He will work with you and make things super easy without putting any pressure on you whatsoever. Safe to say I’ll be returning to this dealership from here on out, such a great experience.

Ch
Review №59

I bought a car from Andy. I was surprised how easy it was, usually buying a car takes forever and is very stressful. He wasnt pushy and he actually listened to me. I like to be helped not pressured. It was nice for a change to have someone listen vs pushing me into something I dont want. He was very polite and helpful with answering my questions. I will definitely come back when I need a car again. If you dont want a pushy sales man ask for Andy!

Ma
Review №60

Glad I stopped here to look for a car. Josh S showed me several cars until I found the one that was for me. I am so happy with my car. Ask for Josh. He was great!.

Al
Review №61

My wife and I made our first ever car purchase at this dealership. They had the best deal in the country on our specific make, model, trim and color. They made the car buying process way easier than I was expecting. Taylor helped us through the entire process and made it relaxed and fun. We will be returning for our next car purchase.

Za
Review №62

I didn’t have the best credit when I went to Carousel and was worried about even getting approved but Tre made everything very easy for me. Before I knew it I was on the road in my new Impala!

As
Review №63

I worked with Taylor. He was great! Got me approved on an amazing car in just a few hours! Great customer service and set me up with a to die for offer! I highly recommend his services! Thank you carousel motors!

Ch
Review №64

Taylor and Dominic worked very hard to find us terms that would be compatible with our situation. We knew coming in that it would be difficult; they were very understanding and gave a ton of good advice. They were very knowledgeable about the process and helped us understand how to improve our situation for future purchases. Thank you very much. You were both extremely helpful.

br
Review №65

Been going here for years. Friendly no pressure sales. Easy in and out.Everyone here is great! Especially Taylor make sure to tell him Brian Campbell sent you!

Sa
Review №66

Worked with Dominic— I had a great experience. He kept in contact and communicated well with me through the process, offered fair trade and got me a good rate on my new vehicle. Thank you!

Em
Review №67

Tre is the best salesman ever!

Je
Review №68

Unless youre very experienced in buying a used vehicle and know exactly what you want I wouldnt recommend using this dealership. When we first arrived at the lot and began looking around we made it clear to the salesperson that we had several thousand dollars for a down payment. The salesman insisted on pressuring us into financing the vehicle with no money down insisting that he could get us a good deal. When we sat down in the showroom to discuss the details I noticed a piece of broken glass propped up on his desk. The salesman saw me looking at the glass and explained that he kept it as a memento from the day that their general manager got angry and threw a hammer through their front glass window. Seriously? They gave us a price on the truck we were looking at and told us that it was $6,000 below the Blue Book price. Upon investigating it turns out the price they were giving us was about $300 below the Blue Book price. We went ahead and purchased the vehicle. It was not a horrible deal but certainly was not the great deal the sales person made it out to be. The truck we purchased was an older truck with a lot of miles and we immediately took it to a mechanic to make sure that it was running well. I guess its a good thing we didnt make the down payment because we turned around and spend almost $1,000 in repairs for the truck. The mechanic indicated that one of the problems was with the airbags and that this was a safety issue and the truck should never have been sold in that condition. A couple days later I returned to Carousel to discuss this safety issue with the sales staff. I ended up talking to the general manager. He told me they had sold the truck for $6,000 below the Blue Book price and were not prepared to make any further repairs. I put pressure on him to make the repair by indicating we no longer wanted the truck. He told me that we had signed all the paperwork and the truck was now my problem. He told me if I left the truck there he would have it towed. So much for service after the sale. When discussing this experience with a friend I came in contact with a former staff of the dealership. Turns out he treats his staff as badly as he treats his customers. Overall the sales staff tried to be nice but the general manager is a real jerk.

Jo
Review №69

Great place. Clean dependable vehicles customer service is great. Dealt with Dominic he was extremely helpful and very professional would recommend highly.

Jo
Review №70

Ive bought my last two cars from this dealership and the customer service was amazing! They were attentive to my needs and very considerate. I recommend this dealership to anyone and I certainly vouch for their integrity!

Ca
Review №71

This is where Ill keep my business! I worked with Justin and Taylor and they were super helpful. The financing part was even a breeze and they explained everything up front, honestly no complaints!

Ja
Review №72

Andrew Shepard - I give him 5 stars with his performance as a sales Rep. I recommend Carousel 2 to everyone and tell them to ask for him. He is very respectful and treated me as an equal no judgment and I feel I’m getting the best deal I can get. I want to thank him and Carousel for they kindness and giving people chance for getting a car.

Ke
Review №73

I stopped in and worked with Josh and he was great! Good customer service, not too pushy at all. Will definitely be back, when ready to buy!

Sa
Review №74

I recently bought a GMC Acadia from Taylor Spain, and I am so pleased with my purchase. Ive been wanting this car for awhile, and I saw the awesome prices here and had to drive over from Illinois. Great experience!

Ma
Review №75

My wife, Arleta, and I had a delightful experience in working with Gabe last Tuesday and then on Thursday. For 30 yrs we had Dodge Caravans which greatly served our needs. Now, however the time to downsize. We decided on the RAV4. After researching I contacted Gabe on Tuesday for a 40 minute phone call. Note: We live in Davenport and I wanted to find out as much as possible before we drove to Iowa City--60 minutes. Gabe answered all the questions I had and then he went outside in the rain to tell me more about the car. I greatly appreciated the easy conversation we had. Toward the end of the conversation I knew that we needed to drive to Iowa City to see it. We set the appointment for Thursday. We took the test drive and explained several features of the RAV4. So nice!Sure, we did the deal. More, he explained the cell phone and connected mine--529 phone contacts! and then Gabe explained the temp settings, etc. I noticed that the front floor mat was not there. He offered to buy one. I declined because he had done such an outstanding job. A nice touch was the gas voucher across the street. The next day Gabe phoned just to see how everything was working out. And he assured us if we had any questions, to call. Wow! Through the years I have dreaded trading cars. However, this was a totally delightful experience. Arleta and I wish Gabe the very best--hes great future! Thanks Gabe and enjoy the week-end. Mark & Arleta

Da
Review №76

Bought car from a listing online. After I purchased it, the listing was pulled. This would not have been an issue, however when I received the car it was missing critical safety features that were advertised. After days of trying to contact the dealer, I was told that because the listing was pulled and no information was saved, I am stuck with a car I do not want.Edit: I have called them and it took hours to get a hold of someone that would address the issue. Then they told me that Im stuck with the car and to deal with it. Unprofessional and insulting.

Gi
Review №77

After 12 years, I decided it was time to change vehicles. After doing some Internet research I found a vehicle I was interested in at Carousel 2. The entire experience was so positive - Justin in sales was so helpful from the initial inquiry though the purchase, the car was just as described on the Internet, I got great trade-in value and financing was easy. I highly recommend them.

Da
Review №78

Worked with Gabriel and it was by far the best car buying experience I’ve ever had!! Would definitely recommend going to see him for the same experience! 👍🏻👍🏻

Ja
Review №79

Great used car selection. Andy did a great job showing me cars. He wasn’t pushy. Test drove a few til found what I liked. Definitely recommend to friends.

cl
Review №80

5 stars for Taylor Spain! Always helpful and patient. Wanted a vw one more time and feel like we got a great deal for a dream car. He treated me like he would his Mom! Thanks Taylor 🚘.....my now favorite

La
Review №81

Best car buying experience I have ever had, Bill my salesman was awesome and so was Dominic the Finance Manager, I would recommend Carousel 2 to anyone!!

Bi
Review №82

Stopped in on a whim, ended up leaving with an awesome truck

An
Review №83

Best finance experience yet! The only person I trust in the car business! Go see Dominic for excellent service! He goes above and beyond to get you into the car you want!

Te
Review №84

Worked with Gabriel and he was excellent! Great customer service skills and not pushy at all. Will definitely be back!

Ni
Review №85

I was working with Brian at the highway 1 location and he was very helpful and courteous he was sending me options by email because I was looking online due to a medical condition. He was kind and very understanding. He kept in contact with me keeping my wants and needs in mind. I found the car I was looking for online at the Carousel 2 location I went there and met Taylor he made it quick painless and easy and a great experience all around! I’ve had a very bad experience with another dealer in town for the past 2 years since I bought my previous vehicle they kept putting me in death traps on cars to test drive and or loaner vehicles and when I wanted to look at something from a sister store they wanted to charge me $250 to do so. I am thankful that everyone at Carousel was nice friendly and so easy to work with! In the end I got the car I have been looking for for over a year at a good price and the whole thing took under 2 hours.

TJ
Review №86

PROS:* No pressure sales* Easy Negotiation* Good dealsCONS:*Limited space for inventory

Mi
Review №87

I really like the selection available at Carousel 2. I worked with Andy, he got me a great deal on a car I LOVE! He even got me a better interest rate than my bank offered.

Di
Review №88

If you want a really nice salesman who says he wants whats best for you, agrees on a set price with you, gets all the paper work lined up, and on the very last page that indicates the final purchase price adds $1,800 over what was discussed, then youve found the right place.We went in with an offer of $16,000 including tax, title, fees etc and the salesman asked his boss who agreed to that final price. We decided to shop around more because it wasnt exactly the car I wanted but we came back because we liked our sales guy who seemed honest. Upon our return, I offered the salesman a new price of $15,800 including tax, title, fees, registration, that was the only number we discussed with him, not the list price, not the pretax price, the all-included price, and he said thatll be tough, I cant move anymore on it, but of course, he accepted our offer. We signed all the paperwork including title, then we get to the last page which showed $17,600. When we called him out on it, he said no, Im sorry if there was a misunderstanding, thats not what was discussed, which consequently, ended in us getting a better vehicle, with better mileage, at an honest dealership with a nice salesman who gave us a final price that was written that way on the final sale sheet.Im sure its happened to others before us, and some have probably just signed since you went through all the work of being there forever to finish the paperwork, test driving, and building a rapport with the salesman, its only a couple thousand more than what was discussed, sorry buddy, not I.Im sure there will be some comment from this dealership about how they tried calling us to discuss the situation- there was clearly nothing more to discuss- or sorry for the misunderstanding etc., based on the other reviews and the excuses left from this business, its pretty obvious which party is actually the problem.

De
Review №89

Justin was GREAT! Very patient and helpful! Did all he could to make things fair! Never felt like he was just in it for the $! Never felt pressured!

Ni
Review №90

After many attempts of locating a family car within my budget, mileage, make and model, I stumbled across Carousel 2 via an online search. My experience was positive. Staff seemed closely knit, committed and ready to help. A month on, I’ve had no issues with my car, infact I’m very pleased and commend John and his staff for following through with any concerns. I would recommend you visit and express your honesty and concerns with staff and put them to the test.The owner shared in passing his philosophy - cars can be replaced, but customer relationship should be sincere and have longevity and that’s the way they want to run their business. Can not argue with that..

As
Review №91

I bought a car from them and I have only had it since December. And now theres almost $2000.00 worth on stuff wrong in the front end. It makes me mad because Im stuck fixing it. I will never send anyone there again and I will never buy anything from them again either. Paying for a $15,000 car and I have had nothing but problems with it since I got ot

Ni
Review №92

Had a great experience! Great prices! Had the pleasure of working with one of there salesman William Webster gave plenty of options on what I was looking for got me a great Jeep at a great price! Will definitely be comming back!! Go in ask for Bill Webster hell take care of ya!!

da
Review №93

Do not buy from carousel; they are swindlers. I bought a car that was allegedly in great condition, however when I got it the car had many unreported scratches both on the outside and the interior. It was even the wrong trim than advertised. When contacted, they simply told me that I bought the car and they dont take refunds. STAY AWAY!

QC
Review №94

My wife and I were looking on auto trader for a newer Ford escape. We ran across carousel 2 and was attracted by the price. We drove from the Quad cities to Iowa city and got there 15 minutes before closing time to look at the vehicle. They were super understanding showed us all the vehicles we want it when we found the one we want it they even drove it all the way to the Quad cities for us. Justin our sales person was wonderful and we had a great experience and we would highly recommend them.

Sh
Review №95

I came to carousel preowned unsure of exactly what car I wanted to buy. I knew I wanted something larger, so I can take my grandchildren to their activities. Taylor Spain, showed me a Dodge Journey. After the test drive, I knew this would be the perfect car for me.

Ra
Review №96

I had an excellent experience purchasing a new car from their salesman Taylor. He really went above and beyond to make a deal happen! I highly recommend purchasing an automobile from him.

DE
Review №97

I have had a wonderful experience dealing with Carousel. I especially liked my salesperson gabriel as he was not only helpful but also worked with me with my budget. Amazing buisness and customer service! I will definitely be back!!

Ma
Review №98

I was showed a great car and a good price but my experience when thinking about buying it was really uncomfortable. The salesman, Taylor, was really pushy and trying to get me to buy it right then. I needed time to think about it as it is my first car purchase. He seemed annoyed about that and when I said I was going to think about it at home he immediately had a different persona and said he was going home then. No response about contacting me the next day or anything helpful. My current car was bought at carousel before. I was really interested in the car and needed a little time to think before making a large purchase but now I am definitely not going back even though the car was good. You need to treat people with respect and patience.

RC
Review №99

I cant recall ever leaving a positive review of a dealership............ EVER. I had been dealing with a couple other car dealerships for a couple weeks trying to find the best vehicle for my situation. Finally called a 3rd dealership (carousel) yesterday morning. I told him what I had for a down payment, what I wanted for a payment, and what I wanted for a vehicle, and that I wanted a full warranty. 3 hours later with no haggling I went home in my new truck. The payment never changed, the price of the truck never went up and I was never asked to give more of a down payment. After reading some other reviews I could see why some people might say they are pushy because in my experience they are just efficient They seem to know what they are doing and are far better than Shottencrap and any of your little mom and pop beater dealerships that try to make 5k on every vehicle they sell. I dealt with Taylor and my vehicle was almost 6k below book by my figures not theirs. I would recommend them.

JB
Review №100

DO NOT go to this place unless you know how to buy a used car. A dealer showed me a car that costs about 105k and he said that he can give me as low as 100k. However, since I wasnt sure about the car, I told him to give me a couple days to decide but he just kept pushing me to buy the car that day. Even when I leave the shop, the dealer didnt even talk to me and lean back on his chair and told me that it is todays price and you wont get this price later today. After I got home and I did some research and I found the price of the car on their site as 99k. The cars he showed me were all good and had reasonable price, but the dealer IS NOT RELIABLE

Information
64 Photos
100 Comments
4.3 Rating
  • Address:265 Stevens Dr #4359, Iowa City, IA 52240, United States
  • Site:http://carouseliowacity.com/
  • Phone:+1 319-351-1993
Categories
  • Used car dealer
  • Car dealer
  • Truck dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–8PM
  • Sunday:9AM–6PM
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