Highly recommend! The team takes the time to talk through the problems and options- it is a refreshingly educational and personable experience. As a woman who has had negative experiences in the past with mechanics, I highly recommend this place.
Maxwell Auto has become, in my mind, one of the most trusted Automotive Repair businesses I have had the pleasure of utilizing. The team is friendly and knowledgeable. Chris (the owner) is simply the best. I trust them
Had a break down on my way to Nebraska. Luckily I was a mile away from maxwell auto. Got before the shop opened and was welcomed in for coffee. The part I needed was on back order. Chris came in fixed the existing part enough to get me home on Friday, while servicing vehicles that were already in the shop and customers dropping off their vehicles. Thank you Chris. Hope to do more business with you in the future
Chris was super professional honest and transparent while he had my Audi for awhile. kept me updated the entire time with pics to show progress too. I highly recommend this place
Chris, Wes and the crew at Maxwell Auto did a great job on my 2015 VW Touareg. After the alignment and new tires, my SUV drives like a dream. Based on several interactions with these folks, i feel confident saying that they know what they are doing and are extremely professional.
Always greeted with a smile and always get the best customer service you can ask for.
Amazing, as a young female in college who has no knowledge of cars or pricing, I felt like I wasn’t talked down to or take advantage of for my lack of understanding, they treated me like I was a friend, Chris has to be one of the nicest people I’ve ever met. I don’t write reviews but I genuinely had such a good experience.
Most honest shop I have ever been to. Would highly recommend!!
The tech are knowledgable. The shop stays busy. They take the time to actually explain something if you dont understand (with in reason) the guy that does the alignment is really good at them can do custom alignments. They work on alot of Audis, BMWs, and European cars but still work on American stuff to.
Many thanks to the entire crew (including mechanic/technician J.C. Thornton and owner Chris Maxwell) for your expertise and attention to detail! As usual, your work was thoroughly competent and professional. In addition, your precautionary actions during this pandemic were especially important, so thank you for taking things seriously. You rock!
Friendly, knowledgeable, and good prices!
Professional and prompt, these guys diagnosed and repaired my Audi A4 in 3 hours, something the dealer couldnt do in 2.5 months. Everyone was very friendly and the mechanic talked me through everything he thought was wrong with the car and what we would be replacing, even bringing out a faulty part for me to take a look at. Definitely have earned my service from now on.
THE best automotive service in Iowa City. Comprehensive, quality maintenance and transparency you wont get anywhere else. Fast service when possible, and very accurate timing estimates.They were very clear about what they were doing and why, gave me a detailed service report, and let me know of future potential needs. Just all around friendly staff as well.
I concur with the rest of these reviews.When I left there with my repaired vehicle, I had that special feelinglike when you put on a coat, you havent worn for a long time and find money in its pocket.They know what theyre doing, tell you what needs to be done, tell you how much its going to cost, and fix it like they said they would.Imagine if more of your day to day transactions were like this?I realize Im getting deep here, but I have a great deal of respect for this place.And you will too.
Have had great experiences with oil changes to repairs on my Audi. Knowledgeable technicians that love what they do! Highly recommend their services!
Great service - super helpful and kind - got us quickly back on the road.
Chris and his staff have always taken superb care of me. They have solved issues that have been difficult and have guided me through issues that haven’t been as serious. They aren’t out for my money, and have done many things free of charge. They always have a plan of attack and are transparent about the needs of the cars I bring them. I’m always made aware of potential issues, even if they aren’t ones that need fixing immediately. They have been flexible, honest, and understanding. They have earned my trust and I have no reservations about them, whatsoever. Chris is a standup person, and his staff reflects that.
Wonderful group of fellas to know, always a pleasant & comfortable experience—probably the first auto repair shop to not treat me like a dumb young woman—super refreshing! Found an auto shop for life-thank you guys a bunch for your kindness, honesty & knowledge!! :)
I cannot say enough great things about Maxwell Auto! First of all the customer service is outstanding. Great Communication with Chris and Wes. I had trouble with the AC on my VW Jetta and they worked on it until it was perfect! I put a lot of miles on my car with my daily commute and weekend travel and Chris even graciously gave me a loaner car to use for as long as I needed. I would recommend them to ANYONE!! Top notch service for sure!
Great people. Honest mechanic. Thank you Chris and JC.
Maxwell Auto is extremely professional and finished the promised work ahead of time. This is a repair shop that is very well managed. Thank you to the owner and all the team at Maxwell Auto.
These guys are the best! Always honest, even if it hurts, lol!
Chris and team are top notch. Great place, fair prices, and great work! Highly recommend.
Great service
Ive been going to see Chris and the guys at Maxwell Auto for about 10 years now, and I wont take my vehicles anywhere else. Their prices are great, and the service is amazing. They are always honest and very friendly. They let me know what work needs done and what is unnecessary. I always feel like they are looking out for me which I cant say for other repair shops I have visited in the past. If you give Maxwell Auto a chance you wont need to go anywhere else. I have had large and small jobs done and I always leave with a good feeling and know that they stand behind their work.
We have 2 cars and have taken them both to Maxwell Auto for various work. The work that Chris and his mechanics was top notch! They know what they are doing and do it professionally. Great with customers.
Great guys who do great work. Ive had work done on my Mustang here several times and I know for sure that anything I need done in the future, from an oil change to something more extensive, Im going to take it Chris and his team. Theyve all earned and deserve every 5-star rating they get.
Ive used Maxwell for a few jobs, both large and small. They always treat you with respect and courtesy and go above and beyond to make sure your car gets back to you in better shape than when you brought it in. Prices and timeline are incredibly reasonable and Ive never had an experience that was anything but 10/10 here. Great work and great people; I literally recommend them to everybody I know needing car repairs.
Finally found it from surrouding buissnesses &glad i did met three guys who immediately showed me why i sought out their shop verses a dealership. Their advice & comments about a future car maintenance program were encouraging in spite of the fact that the make of my auto (Porsche) would b cared 4 as if their own & at prices not inflated just BECAUSE of the name, but a buisness looking 2 expand on their merit as a shop w/great mechanics w/old school concern 4 a persons auto, w/new age technology!! Maxwells Auto.....😎✌️
Our family has four vehicles and they all have had work done at Maxwell Automotive. Chris and his team treat you with respect honesty ( it might not be what you want to hear but need to)and integrity. I was new to Iowa City a year ago and was recommended Maxwell Auto and Im glad I was. Great guys, great service. I highly recommend them.
This is a great shop!My daughters VW beetle needed some repairs, after she moved from Texas to Davenport.I did some searching for a shop in the area, made some calls to talk to different shops, asking some Questions about the repair she needed. ( I own a German car shop in Texas, so i know what i have to ask, and the answers i want to hear). I talked to Chris and did feel very comfortable with the answers i got.Chris is straight forward and knows his stuff, and they do great work.It is well worth it for my daughter to drive 60 miles to have Chris and the crew take care of her car.Keep up the good work Guys!
Chris Maxwell and his team were more than accommodating to servicing our fleet vehicle on very short notice. They were able to source, price, and install the parts required to get our vehicle operational in under half a work day. The same-day service was outstanding and the prices were very reasonable as well. If Chris and his team handle all their customers with the same level of care and support they showed us, we are happy to recommend them to everyone for their automotive needs.
Over the past year, Ive gotten to know the guys at Maxwell automotive. Every time I have taken my Audi A4 here for any work, it has been done quickly, completely, and with the highest level of quality. Their prices arent necessarily cheaper than the rest, but they are around the standard pricing for private shops in the Iowa City area.I am a home mechanic that knows cars fairly well, and am naturally critical of most car shops. However, I highly recommend Chris Maxwell and his team of mechanics. Chris and his team have consistently won me over with their knowledge of Audis, their clear and fast communication with me, and their flexibility with me as a fairly picky owner.
Great honest people that work on any car.
OK to start off, I never usually review places but i feel Maxwell auto is very deserving of a 5 star review, My Audi has a ton of issues and Chris has helped me make a game plan to fix all the issues. they will keep you posted on all the problems they find on your car and will even let you look at the issue for yourself in the shop. They are a true honest mechanic shop and will do anything to help you get your car back on the road. they also keep it in budget. The main thing i see is Chris doesnt put money first, He puts his customers first and gets the job done.
Been working with the Maxwell team for awhile now. Wouldnt take my Jettas anywhere else. Knowledgable, professional, prompt, trustworthy & fair. They give great advice about what should be fixed, what can wait & can set realistic expectations for your vehicle going forward. Theyll continue getting all of my car work.
If you want great service look no further. Ive been taking my cars and trucks to these guys for 5 years and could not be happier. Knowledgeable, courteous, and affordable.
Great service! I came here with a car I knew was not in great shape but was trying to make last a little longer. The mechanic was very honest and open about what was going on with my car and gave me advice about whether to fix it or get rid of it. Definitely will be coming back!
Chris, and JC do great work, and are honest about what needs fixed. I’ve been having them work on my truck for years now. I travel for work a lot, and they are always able to squeeze me in for an oil change, or even fix a break line with no notice to keep me on the road.
Good service and knowledgeable staff. Chris and his team will only do the work that you want them to do, theyll tell you exactly what needs done and theyll only charge you a fair price. Best place to go for your import.
Chris and his staff are fantastic to work with. They are friendly, helpful, trustworthy, and great at communicating and conveying information that the customer needs to know. I struggled to find a mechanic in the corridor to take care of my Audis and once I found Maxwell Auto I will not go anywhere else!
I highly recommend these guys!The reason I took my Chevy Impala to Maxwell’s was for the outstanding price they quoted me. Their estimate was HALF the price of another shop.Here’s why I’ll go back…Incredibly friendly and professionalFree inspection with an itemized list of fixes based on safety and priority AND they aren’t pushyUp front pricing on labor and partsFair on how they charge for laborWhen practical, they’ll recommend inexpensive used partsThese guys go above and beyond to take care of the car and the customer!
Had a rough night breaking down near Iowa City. Silver lining was to have my car taken care of quick and properly with Maxwell Auto. These guys are extremely polite and courteous to any customer needs. They establish relationships and will do the job the right way.The owner came in sick and I saw him work his tail off the whole 3+ hours I was there. If he did something 5 seconds later than he told me he would, he apologized. Only 5 seconds! These guys are busy but always have their customers as their priority. In a world of selfish people, it is refreshing to see a business who is genuine and proper. If you choose Maxwell Auto, you will not be disappointed. I wish they had shops near me in the Chicagoland area. Nothing but positive encounters here. I wish them all nothing but luck and success moving forward.
Very knowledgeable about VW and Audi know about common issues. Very straight forward. Amazing service and prices. If you are having trouble with your car to here! Best mechanics around.
My husband and I normally do all of our vehicle maintenance ourselves, but I ended up going to Maxwell Automotive once because we just didnt have the time to tear into my car and it was having some issues. Im the daughter of two army mechanics, so while I dont speak Car and Driver, I do know enough about car mechanics to know when someone is trying to screw me over, and unfortunately as a female in my 20s, this normally happens whenever I go into any automotive store/shop. It was a relief to work with someone who didnt try to force a bunch of unnecessary parts/repairs on me because they thought I wouldnt know any better. I also very much so appreciated that they not only took care of the issues I went in for but also gave me a 25K, 50K, and 100K mile action plan for things to keep an eye on with my car. Everything they told me lined up with what Id already planned out for future maintenance. Ill definitely go back to Maxwell if my family is ever unable to do the work ourselves again.
Maxwell Auto is a quality repair shop with honest and helpful employees. Chris is very knowledgeable and will take the time to explain things in detail so you know that you can trust in their work. Highly recommend to all my friends and wouldnt take my vehicles anywhere else!
Ive been taking my VW to these guys for a few years now, and love the work they do. Chris has done quite a bit of work on my car by this point, and I always walk away with the sense that he and his team care as much about my car running well as I do. Theyre very knowledgeable and have always been up front with me. Chris explains any problems very clearly, and lets me know if there are any problems I should be looking out for down the road so we can catch them early. These are definitely the guys you want taking care of your car.
Weve been taking our vehicles to Maxwell Auto for 6+ years. Excellent, responsive service and the staff has a great attitude. We are lucky to have Chris and his team serving our area. Highly recommended.
My daughters car broke the first week in college. The tow truck driver recommended Maxwell auto. Took a leap of faith and had it towed it there. To save you a lot of time, anxiety and money look no further. Chris and his team are diligent, honest, reasonable and great communicators. If something takes 15 mins to fix, he charges you for 15 mins not an hour like other places. He touched base everyday and I never felt rushed or felt I was bothering him with my stupid questions. He a true professional, which are hard to find these days. FYI Ive never reviewed anything ever before. After dealing with Chris I just had to, hes earned the praise!
Cant ask for anything better than great work, reasonable prices, honesty, integrity, and timeliness. Ive been taking vehicles here for a few years now and cant imagine going anywhere else. Great people to depend on when you have an auto need!
Provided me with all the information on what needed to be done to my car and dumbed it down for someone that does not have the best understanding of cars. Excellent communication as well as an efficient staff. Highly suggest for those in neighboring Iowa City community.
Worked on my daughters vw bug. Very knowledgeable and honest. Took the time to explain every detail so I could understand what was going on. Easy to work with and a very nice person.
Chris and the rest of the team are great, from inspections and tune ups to locating the perfect car they do an amazing job! Ive recommended Maxwell Auto to several people, all of whom have had excellent experiences as well!
Staff seemed knowledgeable and recommendations seemed to be motivated by being helpful rather than by selling a product/service. Very professional and friendly. Will go back and would recommend to others.
Always have a great experience. They are very thorough and review things on a step by step basis. Would definitely recommend.
These guys are AWESOME. Two months after a collision, still my VW GTI wasnt right. I had been to the VW dealership and even though they charged me to diagnose, they failed to identify the problem. I then learned of Maxwell Auto.Chris had it in the air 15 minutes and told me what the problem was, remaining broken and missing parts. Parts were ordered and 2 days later I, finally, had my car back to original struggling with it for the prior 2 months after the local dealership failed miserably. Thank you Maxwell Auto, my car is fun again! Ill definitely be back.
Top-notch service, communication, at reasonable pricing. Looking forward to doing more business with Chris and Maxwell Auto. Thanks guys!
These guys are awesome, they are extremely helpful, and will work with you through your whole problem. They are reasonable, and understanding, and care not only about their work but their customers as well.
Very knowledgeable and helpful, walked me through every step that needed attention and made sure that I understood each reason why. Will be back for future service needs.
And down to earthGreat work and professional also very generous
Chris is the most knowledgeable VW mechanic I know. He is honest, and does things right.
Maxwell has always done a great job with my VW Jetta. They are very upfront about what repairs I should consider priority and the kinda time-frame I should expect for the repairs. They are very friendly and keep me updated throughout the process.
Fantastic experience at Maxwell Auto. Very attentive and good people to work with!
Have had several interactions with these guys and work is outstanding and attitude is the exceptional.
Chris and his team came highly recommended, and for good reason. I would recommend them to anyone.
Great people, super knowledgable, and fair prices!
This is the hands down the best, most honest, and well priced service shop in the Iowa City. Great people and a comfortable atmosphere made me a loyal customer from the first time I worked with them!
Excellent place to get your car worked on. Same more personable quality service at a fraction of the cost of Carousel.
Great dudes and quick work for a good price, they will have all of my service business until my car dies, which because of them will be a long time.
Chris and his crew are fantastic at keeping my beloved old VW on the road.
Home grown care and commitment built into the sturdy framework of quality work
5 stars for these guys! Excellent service every time!
Honest assessments, expert mechanics, and fair prices.
Great customer service and knowledge on audi and Volkswagen maintenance
Chris is a super good mechanic. Highly recommended.
These gentlemen are kind, with a high level of courtesy and integrity.
Great guys.
Wonderful service and a great staff!
A+
Excellent service
Honest, fast, quality, professional service!!!
Knowledgeable staff