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Inver Grove Mitsubishi
4625 S Robert Trail, Inver Grove Heights, MN 55077, United States
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Inver Grove Mitsubishi
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Ni
Review №1

Hands down the best Mitsubishi Motors I have been to! The two young men working the service counter were absolutely the best. Very thorough with questions and explanations, and super professional! I couldnt find my coupon for my service and they were still able to apply it for me, which was awesome, I had never been to this location before so he walked me through the building to show me where I could plug in my laptop for work, snacks, bathroom etc. This gentleman has the calmest demeanor, and even asked me about the book I was reading upon completion of my service. Service was done in the estimated time frame that was given, and no extra stuff was pushed on me as it was always at Richfield/Bloomington (when they were open) and at White Bear Lake. This is my new Mitsubishi Motors, keep up the great work! Make sure you are paying those two young men at the service counter what they are worth!

Ro
Review №2

T390-284-525-912 title plate bce200 dark green vehicle Lindsey gramn

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Review №3

From getting me in as soon as possible to Alexander’s stellar communication with me while I dropped off my vehicle and throughout the inspection and install of my front routers and breaks made the process so smooth and efficient. His follow up phone call a day later to check and see how things were going was above and beyond. I will definitely be returning to this location in the future.

Da
Review №4

Excellent experience! The service provider was patient and helpful. They performed what I requested in about a third of the time I expected and sent me on my way. Very happy with my visit and I’ll be using this dealership moving forward.

Am
Review №5

I recently traded in my 2019 SUV for a 2021, and I could not be happier. I had the pleasure of working with Vivian and Jason, who were in constant communication with me even when I asked 100 questions. To say they went above and beyond would be an understatement. They offered me an exceptionally fair price on my trade in, found me the color car I wanted and had it brought in for me, AND were able to add in black rims. Even though I don’t plan on buying another car for a while, I hope I work with Jason and Vivian again when that time comes!HIGHLY RECOMMENDED INVER GROVE MITSUBISHI!!

ji
Review №6

All staff that I dealt with from service department to receptionist was kind and pleasant.

Li
Review №7

Troy was awesome to work with! Very helpful and courteous. He listened as to the type of vehicle I was interested in with what I wanted to do with the vehicle. The staff was friendly as well. Definitely smooth sailing throughout the whole process. Thank you very much!

Ma
Review №8

I had a lot of work done recently at Inver Grove Mitsubishi. The guy I had in service, “Carlos” was as good as you can get explaining what needs to be done with my vehicle and was super friendly. Their management team is awesome! I’ll be back! Thanks.

Ri
Review №9

I co-purchased a previously owned VW Jetta from Inver Grove Mitsubishi with my son, and it was in very fine condition BUT it did have 120K miles. But once I got home, a couple of warning lights came on, it stalled out at the gas station and I thought, oh great, once off the lot, Im in trouble now But NO, I called Jason and Alex and they went at this car NO HOLDS BARRED. They fixed the broken springs on suspension and cleared the intake, replaced lights that had burnt out and would not stop until all the warning lights were off and the car was good to go. They could have callously just said, hey, buyer beware but no, they went above and beyond the call of duty to make me a repeat customer and I will be. Im in the military and once my children come home from their overseas duty assignments, I will send them to Inver Grove straight away. Good job guys! Military friendly business for sure!

Je
Review №10

Excellent service and friendly staff. I blew out a tire, showed up without an appointment and they had me fixed within an hour. Thank you!

Ni
Review №11

I had an awesome experience purchasing a new car from Patrick! He is very helpful and I was given a great deal!

Ho
Review №12

I worked with Scott Stanko at the Inver Groove Height location and Ive never had better service by a long shot as well I did with him! Im extremely satisfied and wont be going anywhere else for future vehicle purchases!!!

Ni
Review №13

Great car dealership. Got a nice car at a very reasonable price. I worked with Randy and it was a smooth experience. Technicians are scary bad. Will likely not use them for service.

Mi
Review №14

Went in for an oil change today and the staff was once again very friendly and prompt when discussing my car. Recieved the inspection and was told about up coming work in advance. Was a bit disappointed about the car wash being unavailable.Original review:Went in for a recall service.Staff was very kind and welcoming.They seemed to follow covid precautions well.However, the service itself was a problem.They said I would receive a multipoint inspection, which I did not get after the appointment.When I left the dealer my car sounded off and louder than usually.After pulling over, I found they had left the air intake off and the oil dipstick wasnt fully seated.I had to return to the dealer to confirm that I was able to correct their mistake. I was told to schedule another appointment if anything breaks due to this incident, but was disappointed in the level of service.

Ti
Review №15

The service was great! Thanks for all the great employees and cars!

Sh
Review №16

Great experience buying a car, and they had reasonably priced, quality inventory, which is hard to find right now.

Ka
Review №17

The staff was amazing and super friendly! We came in late and they were still willing to help us out. We found a car the day we came in. Our experience was wonderful and highly recommended this place! Thanks to Tom, Scott and the team!

Th
Review №18

Vivian was very friendly and was very helpful in my quest to find a car that was right for me I recommend the inver Grove dealership to anyone looking for a good car to purchase 😀 thanks Vivian and the mitsubishi team

No
Review №19

I was visiting family in the area from Omaha Nebraska when my catalytic converter was stolen. from my 2017 outlandersport. Couldntgetit fixed for 4-7 months. So I decided to trade it in. Vivian helpedme so much throughemailsand text messaging. I was able to fly back to Inver and drive home in one day! Loving my 2021 outlander sport ❤

Si
Review №20

Friendly staff who communicated well and did everything on time. I felt comfortable bringing my car there knowing they would do what was best.

Am
Review №21

Stephan and Scott were wonderful to work with! Friendly, helpful, and made sure we got the best deal we could. Great staff all around, amazing service and would highly recommend for a vehicle purchase.

Lo
Review №22

Randy was and is an amazing salesman. If anyone needs a car, I would highly suggest going to him. He made my boyfriend & I feel super welcomed & comfortable. He was patient and answered all of our questions we had. He didn’t pressure me to get the car either which is why I decided to buy the car. Overall, just a fantastic person to work with.

Al
Review №23

I recently bought a suv from here that has turned to a LEMON I drove it for 3 weeks tops I have reached out to dealer left name number an how to get ahold of me never got a call back now I have a vehicle with a blown engine under warranty and has been sitting for almost 3 months now at a Hyundai dealer seen as they could not contact me I took it else where now it has been waiting to be fixed with no date on when it will be done now I’m paying for a car I can’t use‼️

Zo
Review №24

My partner bought a car here four months ago, it was a weird experience and now his car is in the shop for a new timing belt ($1,700) and now they said theres something about scoring on the walls of the pistons. The auto shop is incredible and said that because they didnt notice the problems with the pistons the first time around theyre going to cover the costs of everything aside from the timing belt. I could cry. Inver Grove Mitsubishi should be ashamed.EDIT:Scott reached out and offered to help with a portion of the repair bills and was incredibly quick to respond and available for calls. I greatly appreciate his help.

Sa
Review №25

If I could give a negative review I would....drove MANY HOURS to test drive and buy a vehicle....kept in contact with the salesmen for 5 days asked many times about the rust, was assured it was only surface rust that the vehicle was in EXCELLENT condition. Drove 5 hours one way to essentially pick up the truck only to get there and the frame was so rusty it crumbled in your hand. Dont lie to get someone in for a sale my time is valuable too!!!

Da
Review №26

Friendly, honest, and clear communication throughout the whole process. S/O to Andres Galicia for never applying pressure while handling my needs.Literally drove the car to my place for the test drive. What a great guy/team.

Lo
Review №27

Working with Nick and Scott has been a joy, with amazing customer service. They are very understanding and will work with whatever you throw there way. If youre looking for a new car, definitely go to them with your needs.

Fr
Review №28

Matt is polite, friendly, and very knowledgeable. Nikki was very friendly and accommodating as well. Mario seemed to be a super nice kid. Even the parts guy Jake ( not from State Farm ) is super cool. And that mechanic guy Terry is an absolute Rockstar! I love the whole gang!!

E
Review №29

I drove through the lot and a guy named Stephen Kirsch came out and asked what I was interested in. After I told him he pointed some areas of the lot I could look and told me he’d check the computers and we could browse stress free. After browsing he showed me a vehicle that was exactly what I wanted. We got the price right and Scott Stanko got us the finance rate low as we wanted. The rest is history I drove off in my 2019 dream machine. Thanks all

jo
Review №30

Tom W. was absolutely amazing. He made my shopping experience easy and stress free. He treated me like family and had me in and out in no time we with my new car.I had originally went to the Lexus of Maplewood Monday 4/21 to view the Mercedes glk 350 and the experience was night and day compared to Mitsubishi. I went to Lexus at 5 pm ready to purchase a car and left emptied handed at around 7:30pm and was told to wait until 10 am the next day to hear potential interest rates and lenders. They never got back to me until 1:30 pm after I sent an email stating I wouldnt buy from them now or in the future due to lack of communication ( I called twice and texted).So, meeting Tom Thursday was a breath of fresh air. I really appreciate him just for taking the time to meet with me. I have bought three cars in my 25 years and by far the best experience I have ever had. If I need another car in the future--- I will definitely come back to him

ph
Review №31

Definitely one of the worst dealership I ever been to. If i can give it a negative review i would. Drove all the way from st.cloud to come check out a vehicle, once I got there I pointed out some chipped and scratched paint under the vehicle asked the salesman multiple times would they possibly paint the vehicle. So he went to talk to his manager and told me they would . We kept in contact for about a month and I ask him couple more times when can they paint the vehicle, he say after my bank loan goes through so I said ok Ill wait until than. After my loan went through i came to pick up the vehicle and noticed that none of the chipped and scratched paint was painted over. I talked to the salesman and he told me they didnt say that theyll promise me to paint it but instead get me a paint pen for that vehicle, at this point I asked him since they didnt paint it can they lower the price so instead he went and get his manager. The manager came out didnt even said hello or look at me and try to work out some sort deal instead he came out and said whats your bank Ill just send your loan back to your bank and walked out.Trying to pressure me to buy the vehicle after that I went back to salesman told him Im not getting the vehicle and walked out the door with the manager standing front of the door without even saying goodbye. Overall experience the salesman was polite and kept in contact with me but the manager was one of the worst people I ever met at a dealership. Definitely never supporting this dealership again.

Ju
Review №32

Matt and the service department went way above and beyond locating parts for and repairing my beloved 09 Galant. Knowledgeable, friendly, courteous, top notch customer service. I will definitely go back, and will be recommending them to my friends and family. Thanks again for such a great experience!

sa
Review №33

Our experience getting a car for our daughter was tremendous because of the welcoming, knowledgeable and friendly service of our sales representative Stephen Kirsch. He was so easy to work with and had a great sense of humor too. It was a bright spot on a very hot and humid day to have such an amazing car buying experience and we love the car we got for our daughter and found it within seconds of stepping on the lot. It was truly a miracle. He even reached out and cared about our dog...:). Thank God! It was a wonderful time with a great and fair price too!!!

Mi
Review №34

Great dealership.I went it with a reasonably low budget and they had plenty of options even just in the window I could afford.Everyone was really friendly and beyond helpful.Shout out to my guy Freddie who helped me along the way and got me out of there with a great car.

Co
Review №35

Do not trust this dealership. They use false advertising to lure you in. I purchased a 2017 gmc acadia from here. It was listed on the website saying it has 3rd row seating. After speaking with Nick on the phone several times, reiterating that I NEED 3rd row seating, IT DOES NOT HAVE 3RD ROW SEATING!!!! so now Im stuck with a useless vehicle. DO NOT TRUST THESE CONS!

Re
Review №36

So happy they opened! I hated Whitebear Mitzubushi.

Cl
Review №37

I was worried that I had taken too long to have my battery replaced and my CVT lubricated, and I was pleased to find a Mitsubishi dealer within easy reach of where I live. Everything went better than I could reasonably have expected, and Im very grateful for your service.

De
Review №38

Everybody was very helpful and thoughtful place is super clean the employees cared about your needs and checked in with you as they were working on the car I also drove another Mitsubishi and I had a wonderful experience with a customer service rep there I would definitely go back there and recommend family and friends. Love by Mitsubishi and my new friends at the Mitsubishi dealer in Inver Grove Heights thanks for the great experience and the follow-up call that you give gave me it really made me know that you cared

sa
Review №39

I purchased a 2014 EVO X MR at Richfield Mitsubishi when they were still operating. Unfortunately, that location closed when the AYC light came on my car a year later. I did a quick Google search and found that this location recently opened and that it was only 5 minutes away from our residence. Anyway, I brought the car in and I was told that it would take a week to repair it because the part needed to be ordered from NJ and because of COVID-19, it may take even longer. Luckily, they were able to find another part and instead of taking a week to fix the AYC, it only took 2 days! Since, then, my car is performing like it should. Anyway, Matt and his service team are exceptional! I highly recommend getting your Mitsubishi serviced here!

Ja
Review №40

Freddie Brown is the greatest salesman to do business with!It was a very quick and great process.Will definitely be going back for another vehicle.

Ap
Review №41

Purchased a vehicle on 10/23 and can not currently drive it because they have not submitted my title application. I can not register the car I purchased in my state. I have tried to get answers and have gotten temporary permits instead.Update: Scott and Lisa were very helpful in getting answers for me and helping to resolve the situation quickly.

Gl
Review №42

Absolutely loved this place! Walked in, was greeted instantly with kindness. I was skeptical at first because Ive been in dealerships before and when I saw the inside I wasnt blown away. A lot of dealerships were more fancy inside, but I guess this is why they had more of a family vibe. My car buying experience was hassle free and before I knew it, I was already out the door with my new car! Got a great deal on my auto start and 3M hood film too. Will def come back here when I need a car again. Thanks Inver Grove Mitsubishi!

He
Review №43

We had a great buying experience at Inver Grove Mitsubishi! Alexander was our sales person and he did a wonderful job of answering our questions and completing the sale. Everyone we dealt with was friendly. I never felt like we were being given the run around like you do in some dealerships. I would recommend having financing in place of you are shopping on a Saturday. Thank you to the staff at Inver Grove Mitsubishi!

Ja
Review №44

What a great place to buy a vehicle! I have never felt so comfortable during the car buy process, thanks Freddie Brown! This is now the best car Ive had and I appreciate all the work the IGM representatives put in for me.

Ry
Review №45

Quick and easy! Came in for an oil change and a diagnosis for my window intermittently working. Matt said it would be about an hour and a half and not only did it take less than that, but it turned out the connector wasnt seated properly so he waived the diag fee! Not to mention I got a free car wash at the end. Thank you Matt and thank you Spencer for such speedy service! Will be coming back again for sure!

Ke
Review №46

The wife and I were in the market for a new to us vehicle (used). We spotted what we were looking for online and made an appointment for the next day at Inver Grove Mitsubishi. We met with Josh and he is great. I could tell he researched the vehicle, and went over all the options with us. He is low pressure, friendly, and knowledgeable. Our buying experiance was excellent. We both got a good deal, and never felt the dreaded selling pressure. Scott the manager was friendly and welcoming as was the business manager.

sp
Review №47

Prices are on the front window. We hate car dealerships that dont share that info. Hopefully will buy there tomorrow

Ja
Review №48

First time customer experience was a great one. I will return again for future service needs and maybe my next vehicle.

Mi
Review №49

Great place! Dealers are super helpful and not pushy. Service center is courteous, quick, and knowledgeable!

Jo
Review №50

Great overall experience. Special shout out to Alex & Johnny who made the process smooth. Definitely recommend if you’re in the market for a new or used vehicle!

P
Review №51

Matt and his technicians from the Service Department went above and beyond to accommodate my requests and he and his technicians fixed and accomplished the tasks on time. Their customer service is top notch. Thank you.

Ta
Review №52

If you want a place that makes you feel like they are 100% in your corner and fight to get you the best deal this is your place. I walked in and found my dream car and they made that dream my reality. Thank you to Freddie for an awesome car buying experience....

St
Review №53

Flexible prices and extremely helpful!

Cr
Review №54

Excellent service, friendly staff at this location. I had a recall for my lancer. Took the car in, and the service department was friendly and helpful on getting me the information I needed. Will return for future auto needs!

Lo
Review №55

The best car dealership by far!! I have no credit whatsoever and I am self employed they worked with me and got me a car the same day!!! I love these people. My go to people are Freddie Brown, Andreas Galicia, and Scott Stanko!!! They are the best!!!!!

Le
Review №56

Awesome experience working with Jose on our purchase of a pre-owned vehicle. One minor issue during test drive that Jose and manager Scott committed to resolve. Sure to their word, they reached out next business day, got car in for service, and fixed at $0 charge.They exemplify what sales should be - no pressure, informed, and great follow through. Obviously looking to gain a client, not just about closing a single sale. Highly recommend working with them and Inver Grove Mitsubishi.

Ma
Review №57

Ive been working with Freddie Brown for a couple weeks now. Freddie has been so patient, kind, and not pushy at all. Which I truly appreciate. I finally settled for the perfect Prius.Thank you for all you do.

Ma
Review №58

We came in to buy a Mitsubishi and the dealership said they had 3 options available for us. We drove there under false pretense with them lying. When we arrived we were told by dealer we had only one option, a Chevy Sonic.We came prepared with financing available. We told them we wanted a Mitsubishi on several occasions. It became redundant to keep asking. We even asked for our keys back on several occasions.Three hours later we demanded our keys again and left. We never wanted a Chevy Sonic... We bought a new car elsewhere with no hassles the next day.

Br
Review №59

Very friendly staff. The buying process couldnt have been any easier. Many thanks to our salesperson, Nick!

Te
Review №60

This was my first visit to the Mitsubishi dealer in Inver Grove Heights (I had previously gone to the dealer in White Bear Lake). My reason was simply that IGH is closer to my home - but I was so pleased with the service that the IGH Mitsubishi dealership will be my new car place! Thanks!

El
Review №61

Process was super easy and fast! Very helpful and friendly staff. Huge thanks to Thalia Johnson our sales representative who got everything done for me. 5 stars well earned!

Ro
Review №62

Great place and staff good and service..

Ke
Review №63

Thalia was absolutely amazing to work with! Super efficient, personable and no-nonsense! Love my new truck and she helped me get in and out of there fast! I highly recommend her!

An
Review №64

I had scheduled service check-in appointment due to a manufacturer recall. They were conveniently available, quick, and efficient. Everything was completed within an hour: the check-in, oil change, both filters replacement, transmission fluid change, tire rotation and complementary car wash.

Be
Review №65

We recently bought a used car at Inver Grove Mitsubishi and the salesperson and other staff were very helpful and easy to work with. I didn’t feel rushed like I did at some of the bigger dealerships around town and their pricing was good. I’d recommend to others.

Ch
Review №66

Andres was a great salesman to work with and provided me with the best service, helpful and very respectful. All staff was amazing and I would recommend Inver Grove Mitsubishi to everyone.

Me
Review №67

Excellent customer service! Great sales people, finance manager, and receptionist. So friendly, professional, and easy to work with!

Da
Review №68

Kind of pricey oil change

Mi
Review №69

My dad and I both purchased vehicles at this dealership--very happy with the experience! The managers and staff are friendly, and Josh Olmstead was extremely knowledgeable and helpful. He highlighted the vehicles features with clarity and answered all my questions with genuine kindness. Absolutely loving my SUV! Will definitely recommend this place to friends and family!

Mi
Review №70

Excellent customer service! This dealership is so efficient. The sales people are very thorough, friendly, and helpful.

Ti
Review №71

Had an outstanding experience at this dealer. The sales staff was super nice overall, but particularly Johnny V, who helped us immensely as we were about to buy a vehicle, but realized that we couldnt. He genuinely helped us try to find something that would work, but unfortunately it didnt work out to buy from them. Ill definitely look there again in the future.

ch
Review №72

I purchased a car on april 9th. Josh (sales representative) was super nice and personal. I was still allowed to take a test drive they cleaned the car before I took it home and Troy (financial manager) was also very nice. They followed great guidelines for social distancing and were veryprofessional. They also looked at different loan companies to get me the best deal. Definitely recommend doing business with them.

pa
Review №73

My wife and I had been looking for a new vehicle we stopped in to look at what was available and she found what she liked. Josh in sales was very helpful and not pushy, he listened to what she wanted and pointed us in the proper direction.That being said we drove away with a new Eclipse Cross and have been very impressed with the treatment we received. I would like to thank Josh once again and the entire team. We will be back !!

Ir
Review №74

Great customer service explained everything clearly. Would recommend 100%

al
Review №75

I bought my Toyota from them about 6 months ago and haven’t had any issues at all. The salesman, Stephen, was friendly and helpful through the whole buying process. I would definitely recommend them in the future to anyone looking for a reliable vehicle.Edit: They even called to wish me a happy birthday 8 months after buying my car. 10/10 will be referring people here in the future.

Do
Review №76

When you advertise a Computer Inspection Report as part of your service (which was part of the Mitsubishi Essential Service coupon offer) then customers can only expect that any codes on the vehicles computer will be reported, but that was not what that really was, and so the customer was misled and can only feel cheated. Mitsubishi is responsible if their offers creating misleading expectations to the average customer.

La
Review №77

Great experience, not pushy at all, made me feel welcome and listened to me. Alex K was absolutely the best. Felt like I was just having good conversation with a good friend. Not to mention the CRAZY AMAZING deal I got on my new SUV!!!! CHECK THEM OUT!!!

Mi
Review №78

They worked with me very hard and cut me deal after deal. Nothing shady about these guys. Everyone was kind and fair. If your honest about the value of your trade in and how much they are willing to sell a vehicle you will have a good experience.

El
Review №79

Amazing customer service from Freddie! I am a happy lady with a new car hat fits my budget and lifestyle!

ty
Review №80

Loved our experience with Mitsubishi Inver Grove Heights! Andres was wonderful to work with! Extremely personable, friendly, courteous, and professional! Definitely recommend!

St
Review №81

We had a very pleasant experience buying a car here yesterday from Steven Kirsch.

Je
Review №82

Fast, friendly and courteous service. Super clean and inviting facility.

Su
Review №83

I bought a used F-150 which was in excellent condition for a great price. Instead of overselling the features, they advised with fewer features than could have been. (They knew that remote car start was on the car but did not list this, keeping the price even more competitive) This low-key approach was very different from other dealers. Patrick was a great sales professional I had fun to work with. Other low pressure people were also nice. This dealer is not extremely large, but you will be surprised to find quality of service they provide for you. Purchase your cars with confidence!

sc
Review №84

Had an excellent experience! Stephen K was so pleasant to work with--I didnt feel pressured or uncomfortable. I love my vehicle and would definitely buy from this dealership again!

Sh
Review №85

I Actually Bought My Car From Here And I Got The Best Customer Service I Get My Oil Change Done There Too And Matt Is Good On Getting You In And Out Haven’t Had Any Problems Or Anything

Ch
Review №86

Come see Freddie Brown, tell him Brian Fahl sent you

Ho
Review №87

We needed a second car so bought a 2007 Honda Accord. Stephen was great to work with. Absolutely no pressure but was very helpful and followed up to make sure I was happy with the car. I’d buy there again.

Ka
Review №88

Freddie and Scott were great to work with. Not a lot of pressure and were just looking to get us in the right vehicle!

Ch
Review №89

Great dealership to buy a car from. Bought two vehicles from them already and they treat my wife and I with professionalism and honesty.

Er
Review №90

Just bought our second Outlander Sport from these folks - brand new this time!Just like the last time, the service and the value was top-notch. Scott and his team made the process really enjoyable and we love our new car.Cant give a better tion - this is the place to go if you want a car - new or used.We had the best car buying experience weve ever had today at Inver Grove Mitsubishi. Josh & Scott and the team treated us like royalty. My wife was dreading the car shopping process, but from the moment we arrived at the dealership it was almost red carpet treatment, every step of the way.Josh showed us some choices that fit our needs on his computer, then he brought all 6 up to the front door, warmed them up, and then we drove each one in turn so we could decide which car was the best for us.After we chose the car we wanted, Josh & Scott worked out a great deal for us with our trade-in, and the extended warranty. Then to top it off, the financing package we got from Troy was the best weve ever seen, with a rate and terms that I didnt think was possible.We want to thank Josh, Scott, Troy, and all the other friendly folks at Inver Grove Mitsubishi for making this such an enjoyable experience!

Re
Review №91

I bought a used Chrysler from them. The experience was positive from start to finish. My sales rep, Josh, was very knowledgeable and patient and the general manager/finance gentleman was great to work with as well.

We
Review №92

Stephen (Sales Rep) at the Inver Grove Mitsubishi Motors was very helpful. His delivery to help the sales process go smoothly was fun and refreshing. I appreciate also that he was able to change out my custom lug-nuts with the stock L.N. Also sorry, it was hot day that day.(Why this is not 5 stars I did not appreciate the finance department!!!! (Johnny)) I was dupped into a Bumper to Bumper Service Contract without letting me know I was going to be charged for one (Deceitfulness). Next thing I see after coming home after signing everything I was signed up for a $1998 Service Contract for 2 years. The catch is they never asked me if I wanted a Service Contract nor explained what it was or what it included. Thankfully I can cancel it.I will be talking with the Head Boss or someone in charge at the Inver Grove Mitsubishi Motors very soon. Not happy about that part.Besides that Thanks Stephen for everything you helped me with! I am enjoying the car.********************************Update: I talked with Scott Stanko he was sorry for what happened (AtFirst). He mentioned that I could come back and refinance. Not so!! I arrived another day later and the story changed once again. They said there was no way to refinance again since it was done electronically, the rates were final but the Bumper to Bumper Service Contract was Cancelled and forwarded to the Loan I have. So it was not the intial thing i was promised but at lease it cut off a year of payments.*******************************Update to the Update:Scott Stanko asked for me to return due to what had occurred with my experience there. He was very understanding and helpful and felt very sorry for what had happened. We came to a level ground and agreement to resolve what had transpired. I appreciate the extension that Scott Stanko took to come to the resolution that we agreed upon. Though, it does not take away what had happened, I am happier now after my last meeting with Scott. Thank you for caring!!!!!

Ke
Review №93

I hate car shopping...i think we/most of us can agree that dealing with car salesman can well leave you wanting to drink battery acid. Not Freddie brown at inver grove Mitsubishi. Freddie brown did an amazing job getting us financing for a beautiful new chevy Silverado. I honestly did not think we would get it. Not only did we get said truck but he got our payments to a reasonable spot for my family. Freddie cares and thats important. So if you are reading this your in good shape... got talk to freddie and see for yourself

Ja
Review №94

Had a very stress free experience buying our used vehicle from them. Our sales person Josh Olmstead was very helpful with getting answers we had about the vehicle we bought. Thanks

Dw
Review №95

Great people to work, Freddie worked with and I got a fantastic deal on a Outlander

Dw
Review №96

Great people to work with, Freddie went over everything slow enough for me to understand all the options, got me a great car with a bonus Sunroof. My 3rd lease with Mitsubshi, Thank you Freddie

Jo
Review №97

Took car in because of recall notice. Inspection was done very quickly and all repairs were explained.

Jo
Review №98

I recently purchased a car from Patrick Scanlon. I had a pleasant and easy experience. They were helpful before, during and after the purchase! I highly recommend this dealership.

Me
Review №99

Great experience with Patrick. He was super helpful and honest. I would definitely recommend buying from Inver Grove Mitsubishi

Al
Review №100

A relatively painless experience! Came to look into getting a 2015 Toyota Rav, but unfortunately once I got here it had just been taken out for a test drive. However, the salesperson (Josh Olmstead was his name) was very nice, and accomodating. He gave us several different options of small size SUVs, that were in my price range as well. He was able to give us a full carfax report, as well as a service history, and was very knowledgeable about the ins and outs of the bells and whistles. When we took it for a test drive all he needed was a copy of my ID and insurance, and while he rode along for the drive, he was quiet and unintrusive as I was testing the vehicle. In my opinion, they were very reasonable with the prices. In the end I was able to purchase a 2016 Nissan Rouge at 36k mileage for $17,000 with tax and title included. The manager who came to talk to us about warranty pricing was pleasant and not pushy as well. Other than that, the building was clean and well maintained, as well as the lot. Everyone was wearing masks and they had us sanitize our hands as we entered through the doors. It looks like they have a small waiting area for children as well.Overall this has probably been my best experience purchasing a car so far!

Information
100 Photos
100 Comments
4.9 Rating
  • Address:4625 S Robert Trail, Inver Grove Heights, MN 55077, United States
  • Site:http://invergrovemitsubishi.com/
  • Phone:+1 651-306-4680
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–9PM
  • Wednesday:8:30AM–9PM
  • Thursday:8:30AM–9PM
  • Friday:8:30AM–9PM
  • Saturday:8:30AM–6PM
  • Sunday:8:30AM–6PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Credit cards:Yes
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