I had the BEST experience I have ever had at a car dealership. The employees were outstanding. The staff bought myself and my children dinner, they let me take my new car for a four hour test drive, I got a plethora of complimentary oil changes, including tire rotations and two years of road side assistance. I was given an amazing interest rate, they took care of the cost of a new title (seeing I could not find my original), they gave me what I requested to get on my trade-in and the total time spent at the actual dealership only lasted 3 hours! I would highly recommend Tionne and his co-workers!

Found the van I was looking for, in my price range, and they took great care of me!! I highly recommend this dealership! From Dave the sales guy and his team, to Jim the Used Car Manager, to Jason the Service Advisor and his team!Without going into specific details... My sliding door was not shutting properly and because of a miscommunication (probably my fault) they still took care of it no cost to me after my 30day warranty!The amazing part was they gave me a free loaner (CRV) because they thought they may have to send it to a Chrysler Dealership. They ended up sending it to a Chrysler dealership who fixed the issue and no charge to me! I was nervous I would have to pay for something after the 30day warranty and the hassle this Honda dealership went through to fix my Chrysler. They were all so great! Wonderful customer service start to finish!! Thank you for a great first time experience with your team! My goal is to make known how great customer should be!

Very thorough with the diagnostics. Courtesy from the moment I pulled into the garage. The price was high but the way my vehicle handled after the service was night and day. Thank you Terry Jones for great service.

I absolutely had the best experience with this dealership. We had the greatest salesman named Gardner, and he made us feel more welcome than anything and wasn’t trying to push us on a vehicle. Helped us pick out the most reliable vehicle for my growing family! A 2015 GMC Acadia Denali with all the fun gizmos to make it feel more like a luxury vehicle.If you ever need a vehicle and to see what options there are, definitely meet with Gardner Hatch III and he will definitely get you set up!

Great dealership from the time I bought my Honda CR-V in 2020 from Tom Cerise to getting oil changes/tire rotations! Everyone that I have encountered is friendly and makes you feel welcome. I would recommend Inver Grove Honda any day! Thank you for your great service!!

Always great customer service. When they knew ahead of time there wasnt enough time scheduled for my appt before they closed on Friday evening, they offered me a rental car for the weekend at no charge. Super flexible when I said I would not be able to pick up my car on Saturday. The response was no problem. Just drop if off after work on Monday.

Im very disappointed with their attempts to repair my CRV. The problem was not corrected after keeping my vehicle for two days. When I called the service manager to tell him that the problem was not fixed, his only response was that I still had time left under warranty for them to do the repair. He didnt express any apologies or give me any hope that they would be able to correct the problem.

I was looking to buy a Civic Type R but not a single dealer would sell it to me at MSRP. 70 phone calls later, Jason at Inver Grove Honda gladly agreed to sell me one at MSRP which is quite rare in the current market. The process took some time since theyre manufactured in England, but Jason was very transparent through the whole process. He was also happy to answer any questions and frequently updated me on the shipment status. When picking up the car you could tell it was treated with the utmost amount of care. Purchasing it was a breeze as we were in and out of the dealer in about 40 minutes. Everyone there was super friendly. This was the best car purchasing experience I have ever had. I live out of state (1,200 miles away) but I would take this trip again just to support this great group of people.

Inver Grove Honda is the best dealership Ive ever dealt with.I have bought many cars in my lifetime. Ive had to deal with all types of sales guys. Ive had Nissan, Pontiac, Subaru, Dodge, Chrysler, Chevrolet.But none of them compare to the service and communication I get from Inver Grove Honda. Weve bought 3 vehicles from Inver Grove Honda and we will continue to buy our cars from Inver Grove Honda because they are the best.

The technicians are honest, good at explaining things to those who dont know much about cars, and have accurate time predictions for when work will be done. Very happy to bring my car here!

Had a great experience buying a rare car here. They had good communication through the order process, installing custom parts and getting them through a prolonged backorder, ordering a car cover, and getting the car its first service. Everything was done with perfection even taking care of a little paint issue we found. A+

After going to 9 different dealerships, to find a replacement SUV after mine got totaled by a tree. I meet a very nice and knowledgeable sales guy Mr. Reese. He was very helpful before, (and more importantly) after the sale. As for service, they did a great job! I think his name was Terry. I am really happy with my total experience.

We purchased a used pilot last night from inver Grove. We have visited a few dealerships in the last couple weeks trying to decide what midsize SUV would work best for our family. I had a couple very negative experiences at neighboring dealerships and the reason I bought from Inver Grove Honda is because Scott was super helpful. We stopped in on a Saturday and had to bring our young children due to not having a babysitter. Scott was super helpful and patient with our little girls. My husband and I took turns doing test drives and we spent a decent amount of time there.We found a couple pilots elsewhere that we were interested in but ultimately decided to return to Inver Grove because we really liked the service we received.The gentleman who helped us with the financing was also super pleasant to work with.I have bought quite a few vehicles and have dealt with many sales people, I like that they were willing to help out and show us vehicles whether or not we were making a purchase. I never felt pressured and We were conscious about what our budget was I felt even though they do ask and recommend many add-ons they are good about not being pushy. I was happy with the overall experience and I’m very excited about our new vehicle!

I had such a pleasant experience here. Andy Young made the process so easy. He was professional, friendly, helpful and provided excellent customer service. I will be coming back for my next car!!!

Fastest service, no hassle and negotiation when I came in ready and pre-approved for the car I wanted! Jason Paciorek was super helpful, thoughtful, and made the transaction as smooth as possible! I will definitely be back to do business here again!! Love my new Outlander!!

Everyone was great, and the overall process was very smooth. Very helpful and friendly staff!

My service of Inver Grove Honda was exceptional. They helped address any needs I had and were very informative. The only negative I would say is I have found they have higher prices for some services.

Always prompt, courteous and professional. I will continue to bring my car to them for service and no where else.

Came in for four new tire replacement and alignment. There were two service lanes and I was stuck in the slow one so I was attended to later than vehicles that arrived way after me. I would suggest the service representative tend to cars in the order we arrive at.Beside this minor inconvenience, the service for replacing tires and four wheel alignment was great. I was given a loaner vehicle to use while my car was in service. This was a nice gesture. I will definitely return here for my future service needs.

My husband and I had an amazing experience at Inver Grove Honda when we unexpectedly had to replace a car. When we called the dealership our salesman Gardner Hatch made sure he got us an appointment within an hour of our call and helped us find the perfect vehicle right away. The whole process was easy and simple from beginning to end. I highly recommend this dealership!

Terry and his customer service in the service bay was terrific; no wonder he has 20+years in.Honda had some issues and our stay was longer than expected.Staff was courteous and efficient, lots of snacks and drink available.Seating was nice with a large tv and individual kiosks.Service bay was very busy, but spotless and the vehicle hand off was smooth.

I cant say enough about the amazing people at Inver Grove Honda. Thanks to Jason Paciorek I was able to get the car of my dreams. He is trustworthy, a good listener and a great person who went above and beyond for me. Highly recommend!

Ive been very happy with the auto services Ive received here. Inver Grove Honda has a wonderful staff and I always feel extremely comfortable driving away knowing Im getting the best deal and that my car is in excellent hands.

When I arrived for my appointment I was greeted right away and told how long it would take and if I had any questions. I went inside grabbed a bottle of water and enjoyed the quiet clean waiting area. Then at check out was offered a snack or flower.

I needed an urgent repair done this week so I could go out of town this Friday. I dropped my car off Tuesday morning and it was done before 4pm. The car drives great again! Thanks for the quick turnaround.

Was desperately in need of a car…😢😢😢—but not anymore —😁😁😁 —All in thanks to Andy and the great staff at InverGrove Honda. Love love my new [2018] Honda CR-V. I seriously didn’t think when I took my Truck in, I’d be leaving with another vehicle..but the buying experience went so smoothly, fast and efficient,,still can’t believe it’s in my driveway.I remembered how great my Honda Civic was -and how the Honda service and staff took care of me back then, 22 years ago.. And Inver Grove Honda fulfilled my expectations all over again.Thanks again for helping me get into another GREAT vehicle…

When I first called for an appointment for complimentary (service plan) oil change was told I had to arrive at the scheduled time (could not drop off early and return later to pick up). Was told if I did that they would remove the appointment and call me a “walk in” and could not guarantee it would get completed. Arrived a few minutes early for scheduled appointment on Saturday afternoon, waited almost two hours and finally had to seek out a service person to find out what was happening. Was told they were understaffed, and everything was behind. All they did was change the oil. I could have had that done at a drive-up place for the same price and would have been done in a few minutes. The combination of being told I could not drop off early (on a beautiful Saturday afternoon) and then taking over two hours to change the oil left me feeling pretty jilted. Only bright spot the service desk guy was kind and seemed to genuinely feel bad.

Quickly checked in with preset appointment, Service completed in normal time. No issues

The completed the service quickly & washed the car! Wonderful staff and very helpful in explaining and answering questions.

This was my very first visit to this Honda dealer. I noticed that my oil change % was getting very low and was worried about waiting so I drove in to ask about an appointment and they were very busy but I said that was ok that I had the time and could wait. They were very friendly, fast and efficient. I was very pleased and will make this my new place to go. Great job Tim!

Zack was great to work with. Wasnt pushing to sell a car. Asked what you needed and we work from there. Did everything to make it painless and fast. Thank you Zack!

Excellent friendly and courteous. New vehicle test rides. Turned into a lease!

I had Sophia Sturm as my salesperson on Friday, she was amazing and did everything to make sure I was comfortable! Highly recommend her, she didn’t pressure me into anything and made sure I was satisfied! She even helped me figure out the Bluetooth and features of my car before I left the lot!

Great customer service. Tim was knowledgeable and thorough in explaining the repair that was recommended. I did not feel pressure at all. I ended up getting new tires and was offered a rental car. Worked out perfectly!

Recently bought a car here and want to say that Casey Weber is a top notch professional and delivered a very pleasant car buying experience. I would buy another car from him when I need one. Also Anthony in financing was a joy as well, we did a lot of laughing as we signed all the paperwork. Inver Grove Honda has the it factor and is where everyone should go for a great car buying experience.

I had a wonderful experience, as usual. I was given helpful information about some upcoming recommended maintenance so I can plan ahead. I find the pricing very fair. I cant imagine going anywhere else.

Took my Honda Odyssey in for a courtesy oil change. Service staff was nice.

Big thanks to Gardner in sales for helping me purchase my first vehicle. He was very welcoming, helpful, informative, and professional. Made the buying process very easy and had great advice when it came to choosing the right vehicle! I feel extremely confident and secure with my purchase and would definitely go through him again given the chance.

I reallty like this dealership. I have had two positive experiences there.Jason in the shop made some phone calls on my behalf to get some of the work I needed done to be included in an old policy I had bought at a different dealer.Zach is a great salesman. HIgh energy and very knowledgable.The only reason it is not five stars is I didnt feel great about the offer on my old Honda. I should have negotiated. But I got carried away in the excitement of a new truck.

Efficient and helpful. The staff always explains what will be done and lets me know if there are any additional issues.

I had a wonderful experience purchasing a 2018 Civic. The process was stress free and pleasant. Sophia Sturm was very helpful and knowledgeable. she was able to find me a vehicle that suited my needs.I would like to thank Sophia Sturm for the great work.

My wife and I were in the market for just 1 vehicle and spent a good amount of the day with Casey. After looking at different options and being offered what we thought was fair on our 2 existing cars, we decided to trade them both in and upgrade into 2 new vehicles. Casey was great to work with and is extremely knowledgeable. Weve already referred others to him and will look to do business with him again when its time to upgrade.

Andy Young was awesome! He was so helpful and made car shopping more fun and less stressful.

This was our first visit to this dealership. Gardner greeted us and was very friendly and knowledgeable. We did not feel pressured to make any quick decisions. Gardner took extra time to make sure we understood all of the features on the vehicle before we drove it off the lot. It was a great experience and we would definitely recommend him to anyone!

We have had several unfortunate incidents at this location.1. There was a time that we were getting our vehicle serviced and a sales associate approached us to trade-in our vehicle. We had considered down-sizing so told them we would talk to them another time since it was dinner time (maybe lunch... I dont remember) for our 5 year old. They told us not to worry about it and they would get something for her to eat. We said sure, but an hour into our conversation there was still no food for our daughter, who at this point was very hangry. We just stood up and left at that point.2. A year ago our vehicle needed something fixed and we had some other fairly expensive maintenance done at the same time. This included timing belt and new tires. Fast forward to our oil change a month ago and they recommended a new timing belt as part of routine maintenance. I even got a lecture about the importance of getting the timing belt done and I would damage my car forever blah blah blah. Apparently the service technician overlooked a $1500 service that was done only a year ago. The manager assured me that this would have been caught when they started, but Im not sure at what point it would have been caught... after it was done?3. The organization is a bit scary. At the same appointment in #2, apparently the vehicles had been mislabeled. I was in my car waiting for them to shuffle cars around so I could leave when the manager came to me and told me I was in the wrong car. I looked around at the stickers on the window and the mess that is the back seat and thought about asking if the other car was cleaner. But after a bit of arguing I convinced her it was indeed my car.4. The tires that I purchased a year ago in #2? I didnt buy the lowest grade tires. They may not have been platinum, but they were supposed to last 70,000 miles. The tread is to the point that I had to replace them yesterday. This is after pandemic driving. Im not sure we even got 15,000 miles out of them. We do routine alignments and tire rotation too. When I confronted them about it several months ago, I was informed that there was no warranty on the tires and was SOL.Needless to say, the biggest tipping points for me was the recommendation of a service where the cost is not trivial along with having to purchase a new set of tires that put me back another $1000 when the ones I had should have lasted much longer. I will not be returning nor would I recommend Inver Grove Honda to anyone else.

Sophia Sturm was very knowledgeable and helpful during our recent car purchase. She was more than accommodating with our questions. Highly recommended.

My car buying experience at Inver Grove Honda was amazing, Gardner & his team made the entire process incredibly easy and were very accommodating in dealing with the roadblocks that came up. Thanks a million!!

Tionne is a wonderful salesperson. He spent so much time helping me select the vehicle best for me. He was courteous, kind and so informative. In addition, he spent time with me after my purchase going through all the features of my new vehicle in a way that was above and beyond what I expected. So much thanks.

We purchased a vehicle here Sept. 2021. The car we purchased was in great condition and just what we were looking for. We had a few hiccups and miscommunication during our buying experience that led to some frustration, however they did work with us to come up with a solution. In the end, everything worked out and we are very happy with our purchase.

Called W Indicator Light On, Spoke W Tim My Regular Service Advisor..He Suggested I Drop By Quick & He Can Look At It..He Did That, & More!! He Educated Me, Took The Time..And Has Superior Customer Service!! Ive Been A Customer For Near 10 Years..Tim Is The BEST!!

I called to book an appt for my 2004 Honda CRV. Spoke w/ Jessica. Very professional, knowledgeable. Explained a diagnostic test that would be done for a repair. She was a pleasure to work with.Well, I needed a new battery (oops!!!). I called & spoke w/ Stefon. He told me to jump the battery & drive right in...special dispensation. His directive was Dont turn it off!!!Cynthia greeted me in the shop!!! She was very friendly. Also, very professional!!!I love this service department. They listen to the customer & keep you informed during your visit. Great communication. Comfortable waiting room. Nice touches. The shop operates very smoothly.

Our experience with Sophia Sturm was outstanding. She was very patient and really listened to our needs and concerns (even when we changed direction after looking at several vehicles).Financing was also prompt and offered several option to choose from.

I had service guy Tim and he was great at explaining all options for brakes in the future and also went over the current condition of the brakes. He knows his stuff and is completely realistic. In a job where the service writing is 100% based on commission, I feel that you can really trust Tim that hes not going to try to sell you on a service just for a commission.

I brought my trade in here after doing a few days of research and getting a few bids. They offered 28.5k for the car. I left and went to a Walser dealership and out the gate they offered me 31k for the trade in. I purchased a very similar 4runner with better options from Walser for the same price as the one i was checking out at Inver Grove Honda.TLDR: this place will undervalue your trade go to other dealers to get a bid on your trade in.

Have always had a good experience here. Came in today for my oil change and was done in about an hour, the amount of time I was quoted for. Turns out I came in day early and the service representative I saw didnt tell me that but they still saw me. Didnt find out until later in the day when I got a reminder call for my appointment that was actually tomorrow. So I guess thank you for still doing my service appointment and I apologize!

The Inver Grove Honda service team has always been amazingly wonderful every time I have brought my car in for service. They are helpful, courteous and very professional. This last time I was in I worked with Glen and he was by far the nicest and the easiest to work with. He helped explain everything that was needed to service my car and why it was important to have the service done. He also provided an approximate quote so I wouldnt be shocked with the final result. He was kind, considerate and just a great guy. I really appreciated everything he did to make the experience easy and pleasant as well as making me feel comfortable.

Tray Maddox educated us before our SUV (Pilot EX-L) purchase. We did our research before heading into Inver Grove Honda, but really appreciated the extra knowledge and support he gave us before purchasing. If you are looking to buy a vehicle, connect with Tray!

We had a great experience at this dealership. Jason Paciorek was our sales person. With inventory low, Jason was able to find us our new CR-V. Jason did a great job explaining all the button ology with this new car. We shared a lot of laughs, which made the whole buying experience fun and satisfying.Jason is very knowledgeable, and I would highly recommend him to anybody looking to buy a vehicle.

I sold my car to this place and it was totally painless. I had a KBB cash offer and they matched it, and I was in and out in less than an hour. Evelyn was great to work with and didn’t pressure me to look at a trade in or anything. So quick and stress free :)

Went to look at a new lease for an Accord and was lucky enough to work a great deal out with Gardner Hatch.His attention to service was so refreshing and I will be working with him in the future.100 percent recommend Gardner and Inver Grove Honda.

My youngest son went to check out cars and do a trade-in. He completed the sale, and got some good advice. Nice salesman. Nice facilities.

Had a 5 star recommendation to go here from a friend who purchased a Civic, and so I did the same. Chose a car online and Sophia checked up on me promptly, helped me set up an appointment, and walked me though the entire process once I got there. She was extremely knowledgeable not only about the car but about all the other offers the dealership has and made the process seamless and quick. Hope I dont need a new car for a long time but when I do I will be coming back.

Great service. Terry and Willy did excellent job ensured I was informed of what needed to be done and taking care of me

Casey was wonderful. He ended up helping us get 2 new cars. He was with us all day and got us great deals. I will be back when we are ready and have him helps us again!

Sales staff has been extremely helpful and has great customer service. I brought the car back to have some extra servicing done to it. Service staff was helpful and had good customer service also. Opportunity for improvement - I wasnt impressed with the clean up of the vehicle before I drove it off the lot. I bought a used car and didnt expect it to be rid of all the stains here and there, but its not that hard to do a throughout job vacuuming the car to make it look nice and clean before taking it home. Overall would absolutely recommend purchasing a vehicle with this team!

I worked with Sophia Sturm and I am very pleased with her service. She was knowledgeable about every aspect of the van, worked with me through the financing process and was so friendly and kind. I am happy to work with her again and highly recommend her!

I was very impressed with my experience buying my first car. Gardner and the Honda team were great!

Best dealership Ive dealt with. Ive bought 4 vehicles here and get them serviced too. Super friendly staff.

Zack was awesome to work with. We needed to replace a vehicle due to an accident and he found us a good used vehicle and also got us into a new one to replace our aging family van. The process was easy and it was fun to work with Zack. Looking forward to future purchasesThanks

Andrew Kasahara was great to work with! His communication was great from beginning to end, his personality made the process more enjoyable, and his willingness to serve enhanced the buying process. If you are interested in purchasing a new vehicle, I would call this dealership and ask for Andrew!

Great service ! The sales staff Sophia Sturm was knowledgeable and very customer friendly. She was patient enough to explain the features perfectly and give us the needed time to think through the available options without imposing sales techniques. This is the first time for me with Inver Grove Honda and i liked the experience with them as compared to few other Honda centers i have been. Super friendly !

I went in to purchase a used Honda HR-V, and I have to say, every person I encountered there was amazing. But my salesperson Sophia blew all of them out of the water! She was so knowledgeable and super courteous. I definitely recommend going to her if you want purchase a car from here!

Casey Weber was awesome. He got me an excellent deal on my Honda Civic and I felt like he was looking out for my best interest. I highly recommend coming here.

I was greeted with a smile. Glenn was kind and considerate and filled me in with all the information that I needed. I LOVE having the car washed and clean after the work was done…in a timely fashion.Thank you IGH Honda!!!

I had a very good experience with Honda, not a whole lot of paper work, things moved very quickly and I really appreciated that. My sales person Sophia was very nice and helpful and I love my new car.

Staff are always very professional and willing to help with just about anything. I would like to give a shout out to Tim for always assisting me with all my service needs when i come here. Keep up the good customer service reputation.

Always polite and professional! Very reliable and thorough! Excellent work!

Jason was marvelous again, professional and a clear communicator. The service department at Inver Grove Honda is clearly well-managed and customer-centered.

Im giving this review two stars for two reasons. To start off with the good, Andy was very communicative with me regarding the car I was looking at especially since I was coming from a few states away. He even held the vehicle for me to fly in and buy while a few other people were trying to look at it. But heres where the bad starts. I told them multiple times I had valid marine corps plates back home with my initials on them to register the car with. they even gave me temporary plates to get back home. 2 months later I get a call saying they needed to send me the registration form for the title. I asked again that it was only to register the vehicle. I was told yes multiple times. Low and behold a month later, here I am holding regular passenger plates to my car. So I call them and they said they would send me a check. I just got a check for 44 dollars. 44 dollars to say sorry we messed up. So now not only do I have to do the work myself to go to the dmv to get my veteran plates back which I cant get my initials back because its already currently registered till November, but im also now out the extra registration fee to have the veteran plates let alone the hours it takes to get through the dmv now. If I lived in the area I would tell my friends and family not to buy from here.

People in the service department are always friendly and very helpful.

Inver Grove Honda is always amazing! Terry has been my service rep since 2012 when I bought my Odyssey here, and hes always been so helpful and kind. And I just bought a new CRV this past weekend with Sophia Sturm, and she was so patient, and knowledgeable, and it was such a pleasant experience! I highly recommend Sophia and Terry and Inver Grove Honda!

Just bought a CR-V from Andrew Kasahara and Inver Grove Honda. I was extremely impressed with Andrew and the whole team. Andrew was honest, friendly and extremely easy to work with. He helped me identify my needs with a zero pressure sales approach. I highly recommend buying your next vehicle from Inver Grove Honda!!!

Ive only had my car a week but so far we have been pleased with the experience with Inver Grove Honda.

Excellent as always. No complaints. They get you in and out every time. Straightforward with the service.

Timely and efficient service very time. Couldn’t find the problem but ensured I left with a satisfactory explanation, service and charges. Thanks again, Bob!

I always have the best experience at Inver Grove Honda. The most recent one was exceptional because of Brian and Mike. They really care about their customers and went above and beyond to make me feel comfortable making such a huge decision. I would highly recommend them to everyone.

Kaine is great, super knowledgeable. I really trust his opinion and advice. He did a great job explaining what we needed done and future recommendations. I like that he was direct but friendly and I never felt like I was being forced to do an unnecessary service on my car. I feel like you get service like this often. Give that guy a raise.

My husband and just came to look at the size of a Honda Hrv as my sister had informed me that she knew someone selling a 2018 model wit only 17 thousand mi but it was 2 WD. Zach saw me in the lot and approached me and was able to find us the same make and model with all wheel drive and only 11 thousand mi and it was certified. He was great and treated us well and in the time we test drove it 3 other sales people had some one interested. This is our 2 nd car we have bought and had excellent care both times. Ask for Zach he will take care of you!

Tray was very helpful also professional. Im very happy with my new car.

Zach was exceptional! We have leased Honda’s from Inver Grove for several years and, I will say, Zach was by far, the best sales person we have ever had. Very patient and knowledgeable. He made the entire experience enjoyable! We have had Accords for a very long time and I absolutely love them. This time I went home with a CRV and couldn’t be happier. Thank you Zach !

Excellent experience with Zack Hanebeck. Great dealership overall

I’m new to the Inver Grove Honda store but I’ve been so far impressed with their service department. I’ve scheduled an appointment by phone and one online. Both methods were easy and convenient. Their service garage is clean and warm. You get in and out quickly. Staff are professional and courteous and they take great care not to waste your time. I’ve had lots of cars in lots of service departments and this Honda store is the best!

I had my 2007 accord in for a simply oil change and they were nice enough to match a competitors price so my oil change was half the price almost. I appreciate that. I was then told that BOTH my front lower ball joints were shot and needed replacement and alignment ($983)and the advisor even told me to be careful about potholes they were so bad. I declined as I called my dads mechanic and he quoted me price of $600 for this service. I dont judge them bad for the price as we all get to set our own prices. I took my car to my mechanic and he was 3 of the 4 were in prefect condition and one had a slight play - almost insignificant. they DO NOT need replacement and they advised it was really bad. It seems my coupon was maybe not enough for them that they needed to find something wrong with my car, but the way they made it seem like it was dangerous to drive. I am debating getting a second opinion but I know that i WILL NOT be going back if they are trying to get me to fix things that are not even bad to make more money but seems like dealerships are known for this... VERY SAD .. I would NOT recommend this dealership to ANY friends. BE CAREFUL if they recommend service - get a second opinion - dont just trust they are being honest. I hope my situation is unique, but who knows.... You may ask why i chose the dealership to get the oil change instead of my mechanic - simply put the coupon was cheaper them my mechanic charges for an oil change. I wont make that mistake again. I also tried to call Kristen or Krysten - service manager but when trying to leave a message it ended my message a few seconds after I starting talking. I called back - same result. I hate to leave bad feedback without talking to them but want others to be aware....

We had a great experience! Jesse gave us a super friendly greeting on the lot right away, and Gardner did a great job helping us find the right vehicle! He was very honest (even telling us how new to sales he was), but he expressed genuine care for our needs, and shared his own experience working for Inver Gove Honda. Its really a great dealership, and will continue doing business here.

I was very please with the professionalism of my sales associate. He wasn’t pushy at all, provided all the answers that I wanted, and made sure my experience was the best. I would buy from them again without hesitation.

Theres a reason why theyre almost 5 star rated with over 3300 reviews, they are the best in the business by far.Cynthia B was my service advisor for 2 occasions and shes gone above and beyond every single time. Give this woman a raise, thank you to the Honda crew also.Best,Ger

First time to this dealership and first time Honda purchase. Sophia was extremely helpful - listened to what I needed and found the perfect option. Look forward to continued business with Inver Grove Honda

SOPHIA STURM was fantastic and very helpful throughout the whole process, l love my new 2021 honda cr-v . Big thanks to Sophia Sturm

We had a great experience working with Zack Hanebeck. He helped us trade in our old vehicle and lease a brand new CR-V. This was our first time leasing and Zack answered all of our questions. He was very honest and we felt comfortable and cared for throughout the process. Zack even stayed late to help us get up to speed on all of the features of our new vehicle. Highly recommend you ask for him if you’re looking to purchase or lease!

The service is excellent and professional, and very knowledgeable. Since 2004, they have taken good care of my car, as well as me (the customer.) Thank you Inver Grove Honda.