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Public Storage
1203 SE Tualatin Valley Hwy, Hillsboro, OR 97123, United States
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Public Storage
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Jo
Review №1

My storage key was stolen along with bag and cash, had to have lock cut and new lock gotten, very helpful and understanding! Thank you public storage

Na
Review №2

Friendly helpful staff and good moving boxes and supplies 😄

Su
Review №3

Nice gentleman and discount on boxes! He even helped me load up

Ro
Review №4

Excellent customer service when I had to call them. Doing the contactless paperwork was a breeze. Christian was polite when he walked through the area.

Te
Review №5

Christian at the front desk was very helpful and quick to help me solve my dilemma. Thank you so much for being awesome!!!

As
Review №6

Got a unit last week with the help of Christian. He was very helpful and didn’t hesitate to show us the differences in units despite the blazing hot heat.

Va
Review №7

The manager made renting a unit SO easy. I only needed it temporarily (for a month), so I used the online $1 for first months rent deal. Total came out to about $50 with the added cost of buying a lock and insurance, which was a great deal for one month of storage.Theres a gate to prevent other cars from driving in, and you have to use a code to both enter and exit, so its very safe. Also loved that all the units were drive-up units. Made loading and unloading our stuff very easy and quick.

Ar
Review №8

Christian was so helpful and friendly!

Ma
Review №9

I recently visited to purchase some packing supplies, the gentleman behind the counter was very nice and helpful in helping me choose what I needed. Even helped me load the boxes into my car. The packing paper has been perfect for what we needed.

La
Review №10

Finally! I do apologize for having lagged at doing this, but I would absolutely recommend this storage to anyone within range of a property. I was especially lucky having had the pleasure of meeting Christian, at the facility on 1203 Tualatin Valley Highway . He was efficient while also providing most excellent customer service and excellent advice regarding the facility and how different units provided different amenities. My needs are minimal, but it was nice to have options. You really cannot beat a free month in advance- thanks again, Christian!Laura

Co
Review №11

The units are very competitively priced, theyre clean inside on rental, and secured.

Mi
Review №12

Great storage for your needs.. Competitive prices and great service and security..

Ra
Review №13

Fast help and good prices.

Li
Review №14

Great service from Christian. Reasonable prices. I recommend this place.

S
Review №15

LOVE LOVE LOVE the staff here. Christian and Neva deserve raises, if it werent for those two Id be out of here figure out my storage needs maybe somewhere else but Ill tell you what these two are amazing theyll go out of their way to make sure that you feel safe and welcome.

Ly
Review №16

Christian was super helpful in making sure we would find the correct size space and had everything we needed to keep our stuff safe! We truly felt that he cared and wanted us to be happy with our storage. And although we didnt need a unit in the end, he helped us pick out essential items to help us in our move! If we need storage in the future, we know where to go!!!

Ly
Review №17

Will rent again. Thank you for ur great service 🙂

Br
Review №18

This place is great if you need a storage unit. Theyre typically pretty full but the manager, Cristian is a great guy, very knowledgeable and helpful with information and answering questions. I was also surprised how fast he called to set up an appointment after we booked our unit online.

Li
Review №19

I love and trust my stuff 100% here, Neva was so very helpful, kind and understanding of dire situation and got us a big enough storage unit quickly. Great place great staff love this place

Do
Review №20

My move? Nothing much. Pretty standard stuff, really. 1400 miles, one U-haul, two other vehicles. Three kids, one nagging wife :)Unloading and getting settled was pretty much an all-day affair (on the hottest day of the year). Through it all, Mark (the very first Oregonian we met here) welcomed us to Oregon, answered all our questions,. and recommended the unit and parking spaces we needed. Many thanks. We know were going to love it here!

Ky
Review №21

Great service. Space is how I expected. Christian did a really good job explaining things to me. 😊

To
Review №22

They are wonderful people always willing to work with you. Very friendly especially Neba, shes a doll and happy to help with anything. Thank you! Highly recommending this place.

Ch
Review №23

Jason has got to be the sweetest guy on the planet. I am very surprised that I hadnt driven him crazy.I had a truck on Tuesday, but you close at 6p.m. No truck on Wednesday, Thursday or Friday. Jason kept in contact with me and held a space (the last space on the property) for me until Saturday. It wasnt the perfect space, but the movers made it work.Jason, you are my Saturday hero. I didnt even care that the movers bought some items that they were supposed at my new location. (They took it back. They were really nice too.)After this wild week, all hell could have broke out and I would not have cared. My stuff is safe and secure with Jason.Oh...I mean Public Storage. Thanks Jason!!!!!

Bl
Review №24

Rachel in the office was So helpful and friendly. She went over all the information clearly and showed me our unit. She even tried to see if we could fit our stuff into a smaller unit to save us money. We went with the bigger one but it was still very nice she tried. We have had a great experience so far and would recommend this location to others :)

Is
Review №25

I’m happy with the service they have the place clean. By the way Neva she is nice and she is here to help at any time thank you

Li
Review №26

Even though we aren’t quite ready to move for a couple months, Christian was invaluable to helping us figure out what size space we needed, what supplies we will need, and took the time to show us around and really treat us well. This was excellent customer service and despite not renting yet, we know where to go when we’re ready!

Ke
Review №27

Great experience start to finish. Very secure outside unit that I rented. The manager was competent and friendly anytime we had an interaction. Good prices too.

Ka
Review №28

Everything clean and the manager was very friendly and helpful. Christian really made it go smoothly and seemed knowledgable and willing to help us with anything. Price is okay, but still cheaper then others around.

El
Review №29

Very competent and friendly employee. Jelly was Very accommodating with our ever changing move in date. The units were clean and dry exactly the size we needed.

Ma
Review №30

Do not store your property at this location. My units has been forced open twice. Lost all valuables. Facility says unit locked improperly. TWICE!!! The insurance is useless without receipts. This place is crooked, thieves.

Cu
Review №31

My travel trailer was stolen from this property. Their low resolution security camera was barely enough to identify the make and model of the vehicle that towed it through the gate let alone identify a license plate number. The corporate office merely reminded me that they take no responsibility for property loss. Go somewhere else.

Ch
Review №32

Christian is always very nice and helpful, never had any problems here. Lovely place.

Ru
Review №33

I have rented with public storage in the past and know what I am doing, for short term storage use is what I need. I see the same person Ive rented with in the past at this location. Because of this, I had a wonderful experience. Patrick should get a raise and promotion because he went over the same list, asked the same question and helped me with different problems. He is smooth with consistency and Flow of process.

T
Review №34

Just got done visiting this place. Naeva the manager was great to work with. She was very knowledgeable and accommodating which is not something you find at every storage place. I left feeling like I was treated like family. After checking rates and visiting other facilities Im definitely going with Public Storage. Even though Im closer to the other location I will be coming here because its such a pleasure to work with Naeva.

Jo
Review №35

Where should I begin... I was in desperate need for a storage. THE other storage unit where I was renting was to expensive. Prices starting to go up and up. Until I said enough is enough. I drove to Public Storage and I saw the specials you had in display. I fell in loved with it. The most memorable experience was the beautiful woman helping me out. Jessica. She saw I was in desperate need she showed so much empathy that my heart felt that warm comfort that I felt right @ home. Personally I work in the customer service industry and she nailed it. Im glad that your company hires people that care for the people. Not just there for a paycheck. Thank you for hiring an amazing person that cares.

Ki
Review №36

Nela was very helpful through the whole process. Would definitely rent here again

Je
Review №37

Patrick was quick to show me every size and style of unit for me. He cares about what is being stored and the best ways to protect your personal belongings. Please recognize his talent for helping customers.

M
Review №38

Excellently priced storage options. Clean, secure facility. Christian was immensely helpful and friendly. Happy we chose this location.

Fr
Review №39

Naval was amazing I would always come back and share the experience with all of my friends shes very professional as well

ro
Review №40

My wife and i had a wonderful experience start to finish. christian was very knowledgeable and very helpful and friendly. we felt good trusting our items to stay safe here. would reccomend!

Ca
Review №41

We stopped in recently to look at units and check prices for our upcoming move next month. The manager was super friendl and helpful in helping us think about what size we might need and quoting prices. We will be using this place when we move soon!

Tr
Review №42

I needed a storage unit for just over a month and Jason helped worked with me to get the best deal. He was more than helpful with getting us into the size and price we needed! The units were clean and easy to get our moving truck into. I recommend this location and Jason for any storage needs!

Ba
Review №43

The lady in the office was really sweet she showed us a few spaces and made sure that I was able to get the proper packing covers for my couches and mattresss thank you so much for your help and keeping my personal items protected.

Sh
Review №44

We have used this storage company before but this is the first time at this site. We were fans before but received some outstanding service today. In and out quickly while everything was done quite professionally. Truly a great experience.

Am
Review №45

Neva was very kind in helping us switch units and downsize! Very thorough and great at accommodating our needs! Thank you!

Ju
Review №46

Patrick was quick to show me a 5X5 and a 5X10. I am not ready to rent yet but will be back. thanks for the tips on protecting my stuff, the property is very clean considering.

Se
Review №47

The staff are helpful and pleasant, helped me switch units when mine was leaking and ruined one of my boxes, but their policy is horrible.I was in a situation where I had to move quickly and it seemed like a good deal when I was in a hurry, now I regret my haste.Buyer be ware, read their insurance policy very very carefully. They only re imbues claims that show forced entry, such as Cut lock or kicked in door. My unit was lock picked while I was out of state and my I Mac was stolen and boxes were rifled through and they denied my insurance claim. There are homeless people living and dealing drugs out of this location and the security cameras will provide you with nothing if you make an insurance claim. There is no protection other than the lock, which I now regret not purchasing a heavy duty one.So, be very wary of your surroundings and do not leave anything of value in your unit, although, what then is the purpose of a storage unit?No wonder there are class action lawsuits against them in California, Florida, Washington and Texas, maybe it’s time for one in Oregon. I’m sure the Hillsboro District Attorney would love to hear of all the miss management happening at this location and others.Never ever using public storage again

Ha
Review №48

Secure enough location.False advertising though.I am paying for a 10x20 the dimension arnt even true so I am paying for square footage that isnt even there.I have had the unit for about 6 months or less and they have already raised rent. The original price of it is 217. You have to have insurance by them which is 13 cheapest. And they bumped up my rent to 259. Which is the base price for bigger unit. So really paying to much for not all that fantastic use. Will be planning on leaving long term storage here isnt a great idea.

Ch
Review №49

He Sat at his desk didnt answer the door nor the phone. I had a reservation to move into a storage unit today. Horrible customer service

Ch
Review №50

My boyfriend and I rented here recently and were very pleased with the nice clean and secure unit despite the dreary exterior appearance. christian (manager?) was also friendly and helpful from move in to move out.

Fr
Review №51

Rental process was simple and easy. I made a reservation online and received a lower price which saved me quite a bit so that was good. Thank you Jason for explaining everything in detail.

Za
Review №52

Neva truly loves her job and wanted to make sure that I had everything that I needed to keep my items protected

Jo
Review №53

Good storage

Th
Review №54

The delay in posting this review has no bearing on the swift and crucially efficient service we received while renting The Last Storage Unit in Washington County on June 14th.After being mislead by a U-Haul Manager on [lack of] availability at the site we were returning a full truck to, I placed a controlled, but frantic call to Public Storage and clinched The Last (etc.)Jason was everything two women with a deadline needed him to be. Thanks, Jason, for your professionalism and humorous calm.

ge
Review №55

I was here helping my sister move out. Mark check us out, thank us for our business, invite us back, opened the gate for us, then help us secure a table on the back of our truck.Very calm, cool and professional. But then again, he probably wanted me.

Ja
Review №56

Jason helped me get set up with a storage unit here. He was professional and easy to communicate with. He made the experience very clear and easy. I would definitely recommend anyone to use this location. The storage unit is clean and simple. Getting a big truck back towards the back of this location can be tricky, but just use your mirrors and a spotter if you have one. I didnt have a spotter, but I was able to back a 22 Penske truck into the recesses of the property just fine.

Ge
Review №57

First time needing a storage unit, and Barbara was most helpful. She helped me ensure that the size I had picked out online was going to work before we went forward with the rental. I wanted enough space that everything was still accessible, and the unit will allow for that.So a dreary raining moving day was made that much more pleasant by Barbaras cheerful attitude.Highly recommend.UPDATE July 1st, 2016My needs for a storage unit, now come to an end, and the check out process was painless. Jason helped with the final paperwork, and since I had not been in the unit for a couple of days, he was able to refund a few days of the rental that I had all ready paid for.Simple. Easy. Would use this location again should the need arise in the future.

Ka
Review №58

Amazing customer service! decently priced and awesome location!

Lo
Review №59

Super location. Very close to downtown Hillsboro, and cheaper than the U Haul. Mark, the Service Manager was very patient and showed me several spaces before I found the perfect one. Highly recommend!

Sh
Review №60

Neva was very helpful and friendly, and everything was completed in a timely manner. The storage into is in great shape and well continue to use the facility for a while.

Ch
Review №61

Rented here long term, staff always friendly and helpful and I’ve never had any issues. Good place.

Je
Review №62

Thanks to Tiffanee we were able to get into a unit without having to drive all over town looking for one to accommodate our jet ski.She even made sure we made it to the eye doctor appointment on time!Thank you for your superior customer service!Frank and Jenna

Bo
Review №63

Was checking out after 1 1/2 years of cheap, no-hassle storage. Told the manager Id recommend his store to anybody. He said why not tell everyone on Google? So I did.

Br
Review №64

Very friendly lady here, helped me get set up with parking space, and made the process painless, Great job you!

Me
Review №65

I came in to see how much a small unit would be and Ashley helped me out. She was very nice and very helpful, she showed me what size would be good for what I was needing to store. She made me feel very confident in storing my items there :)

Ar
Review №66

Very good price. clean good storage. friendly helpful manager

Th
Review №67

Theyll just keep jacking up the price till you leave. First day when I was unloading my stuff kids were riding their bikes in the secure section and scoping out everyone who had their storage unit open.

Ro
Review №68

Patrick was quick to show me 2 units, with a full cost breakdown. I made a reservation and now have a cheaper price and I was even able to move up my moving time due to the high demand. Thanks patrick

Bi
Review №69

I havent had any customer service as great as the public storage in Hillsboro. Alan was a tremendous help in finding a unit at a great price and he was so great with my children (who werent on their best behavior). It is a great relief knowing I dont have to worry about finding another location for my storage.

Da
Review №70

Very easy and hassle free experience. Its a secure place to keep your stuff. Got in during a good sale and Mark was very friendly and informative.

To
Review №71

Great price for motorhome parking very helpful..thank you Neva.

Cy
Review №72

Manager was friendly and helpful, and got us set up in a nice unit. A definite recommend!

Ca
Review №73

Our unit is nice, and the staff are friendly and helpful and we’re happy to use them again!

As
Review №74

Patrick has a kind hart, a good spirit, and exelent advice for protecting items in storage. I came in looking for boxes and prices on sizes and spaces. Patrick understands the emotional stress that can arise in moving and he let me take several pics of inside the units. Very clean for the location.

Je
Review №75

Great place. Nice well kept units, and the manager is very helpful and friendly.

Iv
Review №76

Neva worked her magic and got us a great deal! Thanks Neva!

Ri
Review №77

My name is richard ocampo and I been renting a unit for over a year and I Im very happy with them and I will recommend all my friends and family members to go here

R.
Review №78

Neva was extremely helpfull and very friendly ..I appreciated her help today..

Sa
Review №79

Jason was very helpful and knowledgeable! The process was quick and painless!Best rental Ive had. I will always use public storage for my needs

Ka
Review №80

Quick and easy, and Christian was very helpful. Good price!

Te
Review №81

Couldnt come close to this price anywhere in the area, and Mark gave me great service. Im very satisfied.

ni
Review №82

I thoroughly enjoyed my time here at public storage. I loved the location and the staff especially Alan. He was very helpful in finding me the right sized unit I needed and at a great price. I look forward to any future business with this property.

Ky
Review №83

Units here are far more reasonable than anywhere else- even at other Public Storages. The manager (Marc?) helped me out, made it easy and fun and even convinced me to buy Bitcoin.Bet you know who I am now!

Th
Review №84

Neva is amazing and is always just a delight to deal with love this property and its staff very much

Fa
Review №85

Neva did an awesome job helping me today

Ke
Review №86

Christian was great, excellent customer service and decent prices for decent units.

Da
Review №87

Thats how business is done. Christian knocked it out of the park for me. His service was most appreciated...

Ka
Review №88

Neva is always friendly and eager to help.she has very good customer service skills and demonstrates them in any way to insure that I cant still get the best possible deal. Very pleased...Kandice Camp

Ka
Review №89

This location worked best for our relocation and we were helped at another property and directed here due to the location and better pricing. There was some construction next door so that worried us but overall we are very happy and will rent here when we move.

Aa
Review №90

Friendly and helpful employee, clean units and spaces, and much cheaper than the other storage places in the area.

Hi
Review №91

Never given a business a revue before, but this guy earned it. A total pro. Well done.

Vi
Review №92

Im really happy with my time here at Public Storage. More so than other storage companies I have been with. Reylon was very helpful in setting me up with my storage unit.

St
Review №93

Nice, convenient and easy process. Friendly and helpful staff. Definitely a good experience moving my things in with them.

st
Review №94

Christian, Was a great help,smiling face and answered every question. THANK YOU😊

Ja
Review №95

Was shopping for packing materials to move large T.V. found what we were looking for at our first stop. Location was easy to find.

Jo
Review №96

Jennifer, wonderful service excellent lady!!

Ne
Review №97

Excellent Customer Service, affordable pricing, & very polite & courteous staff members.

Da
Review №98

Christian was very helpful and polite. good customer service, good unit

Ch
Review №99

Katie was very helpful helping me select the packing supplies I needed to make my move as easy as it could be. She also gave me information on a storage unit incase I was in need of one.

Ky
Review №100

I have been looking through multiple companies and properties for my storage needs and after finding this property I cant imagine going anywhere else. Alan was extremely polite and professional in helping me. I look forward to any future business with public storage.

Information
19 Photos
100 Comments
4.6 Rating
  • Address:1203 SE Tualatin Valley Hwy, Hillsboro, OR 97123, United States
  • Site:https://publicstorage.com/self-storage-or-hillsboro/516?pid=pslocalsearch
  • Phone:+1 503-974-8728
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:6AM–9PM
  • Thursday:2–6PM
  • Friday:9:30AM–1PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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