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Extra Space Storage
2920 SE 73rd Ave, Hillsboro, OR 97123, United States
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Extra Space Storage
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La
Review №1

We had a great experience with Extra Space Storage on 73rd in Hillsboro. We had to make a last minute change after some miscommunication with another storage company and Extra Space was accommodating and easy to communicate with. Our storage items were easy to access and the storage unit was secure. We would definitely use their services in the future.

Er
Review №2

My experience was amazing! The gal that helped me was so patient and kind! She showed be different units so that I could make an informed decisions! She really went above and beyond and made my experience very memorable

Br
Review №3

I 100% would recommend these services. I am new to the area and found myself in need of an extra space storage while I was making preparations to move into our new home which took a few extra weeks.Denae was so helpful. I was having a lot of trouble accessing my lease from my phone.I came in and Denae helped me navigate. She made sure that I was taken care of and I am so thankful because it really added to my positive experience.The unit was just what I need and the entire facility is clean and bright and well maintained.I am thoroughly enjoying my experience here at extra space storage.

Da
Review №4

Working with Extra Storage Space (ESS) is literally world class in every respect! Going to their web site to look for locations, unit size, and pricing was easy and elegant. Placing my order was a breeze. Getting emails from them delivering documents or explaining next steps was elegant and timely. They gave me a link with a site map showing my unit, where to drive in, the closest door, etc. They informed me carts were in the building for use, and they were the perfect flat bed cart. Entry into the building revealed a cleanliness akin to a surgical suite. Super clean, as was my unit. They provided a special lock that was perfect. The only imperfection was the 1” rise from the parking lot to the top of the door threshold, which required a cart pull instead of a push to keep a poorly stacked load from tumbling off! All in all, world class!

Sa
Review №5

Friendly & Welcoming! Clean facility, we have been using Extra Space Storage for the last few months with no issues.They send reminders for payment due dates approaching, which is really helpful! The office manager goes above and beyond to make sure customers are taken care of. :)10/10, Would recommend!

Ro
Review №6

Talk with Tarynn. She is the best! Courteous, helpful. She runs a tight ship. Things are always clean, climate controlled. All smooth sailing for me at this storage.

Di
Review №7

I have rented a storage unit since October. I added an additional unit last month. It was difficult as when I arrived to unload and sign the new paperwork I found there was no one staffing the office. Confused and frustrated having driven 10 hours to arrive I finally found a buzzer and was able to connect with a voice. I was instructed to complete the paperwork on my phone as there was no One available on site. Sitting on the curb-trying to view the paperwork on my phone-with the heat of the day and sun reflecting off it. I barely know what I signed. Not accustomed to doing business this way. There was little customer service available. And it was definitely a disappointment.

Ca
Review №8

Very helpful, knowledgeable and professional staff. Clean and secure facility. Won’t hesitate to use again in the future!

Vi
Review №9

Taryn has always been super helpful and very kind and friendly! She knows her job very well and seems to have a thorough knowledge of what she does. I wish we had more people in customer service like her. I will definitely miss her. She’s like a friend from the first phone call!!

Da
Review №10

Very clean facility. Professional and very on top of keeping the facility secure and your belongings safe. I felt very good about storing my property here.

Is
Review №11

I have the storage with them for a year and I’m really happy, they have the privet code which is perfect, is Open a long period of time for you can go at tour storage, they have security doors and cameras, I’m really happy with them.

Me
Review №12

Extra space has wonderful and helpful staff! I highly recommend their services.

Ka
Review №13

This storage facility is great! Good prices on units, and theyve always had amazing customer service. Taryn is always extremely sweet and helpful!

Ro
Review №14

Very clean. Well lit. Smells good. Carts in good condition and always available. Grounds kept up nicely. But what I liked most was the pleasant office help. Tarynn was friendly and helpful at all times.

La
Review №15

Such a nice clean facility ...I completed the application online and it was easy...very competitive prices...friendly and very helpful employees...how to end a moving day...Dutch bros right across the street

Ke
Review №16

When I needed a storage solution I went to this place based on reviews I had seen. The place was well kept and the front office manager tarynn was super helpful answering the million questions I had. Ive ended up not needing the storage right now BUT based on my interaction with the friendly staff Ill come back here when I do need it!

Ri
Review №17

Good clean insulated space

Ti
Review №18

Tarynn was super friendly and knowledgeable. The place is clean, with great security and reasonable prices. Highly recommend.

Jo
Review №19

I have been using Extra Space for 4 years. The staff is wonderful and I feel my unit is perfectly safe.

Bo
Review №20

Tarynn always goes above and beyond what she needs to do. Always reminds if late on a payment to help avoid late fees. I was trying to decide between about 4 or 5 companies. Im glad I chose the Extra Space on SE 73rd. She makes the process pleasant and professional. A rare quality in this day and age.

Ja
Review №21

Great customer service at the front desk! Terry was very friendly and helpful.

Sa
Review №22

Clean, comfortable, and well run operation. Karen, the site manager, was very helpful when I was looking for storage for my recently deceased husbands lego collection.

Ro
Review №23

Worst security I have ever seen. Somehow someone got into the unit and stole the drawers and contents in this Blue drawer stack

ad
Review №24

Just moved to Beaverton and spoke with Tarynn about storage needs and pricing, she was very helpful!!

Vi
Review №25

Terry was very nice and helped me with everything I needed I would recommend her for all your storage needs

Ma
Review №26

Great, clear communication, knowledgeable, and friendly!

M
Review №27

Recommend storing here. Taryn is always super helpful and friendly.

Ti
Review №28

Super friendly and great customer service. Look no further.

Ke
Review №29

Extra Space Storage Hillsboro at 73rd Ave was very good for us, though the rates increased too often. We stayed a third year partly due to Tarynn the store manager who was outstanding in her customer service to us. She was amazing !

Br
Review №30

Terry was super helpful and made everything do easy!

Ma
Review №31

Great prices, no contact process. My unit is full and I havent seen anybody yet! Of course if you want, just stop by the office!

Kr
Review №32

Very nice staff. Helped me find exactly what I was looking for and had no issues with finding a unit for my mom.

Ma
Review №33

Very nice, clean facility. The people working there were very courteous and helpful.

As
Review №34

Moved out not too long ago. Super friendly staff and clean place to store items.

Kr
Review №35

I had some questions. This location was very helpful.

Jo
Review №36

Really seamless experience! Thanks again!

Ta
Review №37

Everything went great! Storage unit was perfect size and always nice when the price is reasonable. The young lady at the front was very nice and helpful from start to finish!

Mi
Review №38

Good service Great location

De
Review №39

Great costumer service. Jeffrey answered all my questions, showed me around, made sure I was well taken care of. Super friendly staff. Keeps in contact great. Thank you so much. This site is brand new, everything was clean, there are a lot of cameras which was good. The whole process was fast and easy. Would recommend this place to others.

Ma
Review №40

Clean facility, friendly service.

Co
Review №41

I have been storing my things at Extra Space off 73rd for a while now. This is actually another renewal with them for me. Theres a you g woman at this location who has gone above and beyond to ensure the safety of her guests and make them feel welcome. If u want to rest easy knowing your belongings are secure, properly maintained and visits are pleasent. Extra Space the place to be !!!

Ro
Review №42

Great location and price. Super easy start up process. Friendly staff.

Sa
Review №43

Moved out recently. Would recommend. Staff is nice. Clean & dry place to store belongings.

Ki
Review №44

Staff was helpful and clear when answering questions and explaining the system of renting a unit. Good attitude too.

R
Review №45

Third time renting here. I know the place will be clean and easy to get in and out of. Management is knowledgeable and helpful in location of storage placement. The confidence in security and safety is peace of mind.

Te
Review №46

Great place to store items. Moved out recently. Had a good experience, super friendly staff.

S
Review №47

Discovered this storage option online this morning and already have a unit this afternoon! Tarynn made sure the process was quick and easy. Appreciate the cleanliness of the facility, the efficiency of the registration process, the flexible options for payment and notifications, and the excellent customer service. Right location, right price, right process!

Ch
Review №48

Huge space for an excellent price. I like that its clean and safe and its very close to my house. The attendant is super nice too. So glad I dont have to go across town to store my things.

Mo
Review №49

Great service and awesome price. And super friendly staff! Would recommend

Er
Review №50

I have had some of my belongings at the location for years! It is so clean, easy access, great people I highly recommend this place.

Kr
Review №51

Friendly, helpful staff. The unit was clean and the area well lit and secure. The unit was slightly smaller than advertised (I think they measured unusable space as well as space you could actually put boxes) but overall Im very happy to be renting here

Je
Review №52

I just moved from California and needed a place to store my things while waiting on a move in date for my apartment. Jeffrey, the local manager, was incredibly helpful in getting me moved in and even helping me with obtaining a new lock for my unit after losing the keys to my first. I only kept my unit for 1 month, but I would highly recommend any of the local Extra Space Storage sites to anybody as Jeffrey will go above and beyond to keep his customers happy.

Me
Review №53

Great place to rent. I am currently renting a space here for the third time. The people are helpful, units and property are clean. I really would not rent from anywhere else.

Ry
Review №54

Fast easy check in, great location. Thanks for all the help Aaron.

GR
Review №55

Friendly service fast and easy place to store your thing.... Pretty decent prices for storage...

Ke
Review №56

Well lit and clean.

De
Review №57

I dealt w/Tarynn and shes the cats meow, as good as sliced bread, & as bubbly as champagne!She made my experience a blessing & I didnt make it easy for her! LOLI changed move in date numerous times before I finally showed up, & everytime I called to change the date, she was sweet as punch!Extra Space Storage needs to clone her!!! 😊😊😊😊😊🤣🤣🤣🤣♥️♥️♥️♥️

Pa
Review №58

I have been very impressed with my storage unit experience after moving here from Bend, Or.I would like to commend Taryn for her excellent customer service, professionalism, and maintaining a clean and safe facility.Thank you,Pam Wines

Am
Review №59

Good location. Great price, nice staff.

Do
Review №60

Fast and easy sign up. Awesome staff.

So
Review №61

Clean and nice storage units but I never received my free first month free because my mom rented from them before and I gave her access to my storage unit. Does this mean that if they didnt know that my mom was a prior customer I would have received my one free month? The promotion is misleading and I would have gone to a different storage unit if I would have known but I already signed up so Ill stay there for now.

Sh
Review №62

We are new to storage rental, but we needed a little more space, so we began searching for storage units. We stopped in last weekend to check out unit size and availability at the 73rd location in Hillsboro. As others have already mentioned, the on-site manager Tarynn, showed us around and offered to hold the unit for us if we wanted to price compare. No pressure from her at all, she was very friendly and welcoming.I was really impressed with the amount of security here, the cleanliness, and the ideal location! I didnt need to look any further after stopping by, I knew I had found a match for us! We went back this weekend and secured our unit. Tarynn helped us get set up today and it was quick, easy, and painless! There are so many places for storage, but this one is definitely a winner! Exceptional service makes all the difference and wins every time! We highly recommend! 😊

Bo
Review №63

Great service. Friendly staff.

Ka
Review №64

Great price and location. Staff was super nice.

Ta
Review №65

Great customer service. Boyfriend needed a unit. The manager made the move in process super easy.

Jo
Review №66

Great ! ... This location of ESS made it very easy to rent a space. The sign up process was quick and easy the agreement explained clearly. The customer service was prompt and very helpful. The facility was very clean, well maintained and secure.

De
Review №67

Steve was great when I returned his call... then when showing unit very personable... gray place to do business!

Ka
Review №68

The people that work there are all very helpful and nice.

Da
Review №69

Andrew was awesome! Great customer service, friendly and helpful! The facility is sparkling clean, new and modern! Cameras everywhere, I feel very secure storing my belongings here!

W&
Review №70

Rented a unit today. Julie is awesome! A joy to talk to. Will help you in anyway she can ☺Thank you!

Je
Review №71

Clean, well managed

Bu
Review №72

Great customer service. Jeffery got us set up with a storage unit in no time flat. Showed us several options and did his best to save, my fiancee and me, some money. Which hard to come by now days.

Am
Review №73

We love this storage unit facility! The staff is really nice and they really care about their customers, the cleanliness of the facility and how secure the property is. We will definitely recommend this storage facility to our friends.

A
Review №74

Fast and friendly serve.

Al
Review №75

Great service experience with the manager, Tarynn. It was super easy to rent storage space and prices are reasonable which is even better!

wa
Review №76

Friendly and knowledgeable staff

Ch
Review №77

Have been renting a storage unit there for a little more than one year and the storage fees have INCREASED THREE TIMES. NOW... April 2018, I discovered a withdrawal from my bank account TWO Times- same day, for ONE monthly rent !!Looking for a home to buy, so I can self-store my property and NOT PAY these highway robbers ever again !!

Br
Review №78

JULIE what a wonderful person to have during the initial sign up. She has a great personality and made the transaction seamless.

Je
Review №79

Great service and people! Helped us get a unit fast and painless when we were moving, good pricing and availability and very willing to answer any questions!! Will use them when i move again!

Ky
Review №80

Jeffrey and Andrew are awesome. Seriously. They took care of me quickly, professionally and they were friendly. The units are super clean and new.

Sh
Review №81

Tarynn rocks! She helped me when I really needed it! She knew exactly what to do and was so nice when I told her what I had been recently going through. Great store and staff!

Am
Review №82

Julie was great! Clean property and convenient. Great customer service

Wi
Review №83

Low rates and clean.

Sa
Review №84

The facility is extremely clean, and the staff members are knowledgeable and helpful. Would recommend this place to anyone.

Br
Review №85

Tarynn was very helpful and knowledgeable. She made the process quick and painless!

ma
Review №86

The facilities and service was excellent, but the semi-annual price increases were gratuitous and exploitative.

Al
Review №87

Steven is cool guy and made the rental process as easy as possible for me at a time when I was seriously worried about the future of some of my most cherished items (Ichiro signed ASG ball, 8th grade yearbook, cat photos [RIP Brad], Guy Fieri kitchen-used Flavor Town towel, etc). Every one else has been nice too and theyre all very serious about keeping your items safe and secure.The facility is nice and quiet and the personalized greeting on the key-pad is a nice touch. Everything is clean and organized and sometimes I feel jealous I dont have my own bank of storage units. Ive only been to a few different storage unit facilities and this particular location has been my favorite. Its not overwhelming in size and theres no ill-placed extension cords, gangs or other signs of people living there or acting suspiciously.The only negatives I have were cost related and are probably only issues to me because Im a Cheap Skate. My free month ended up being 90% of my normal monthly rate due to insurance, a lock and some other stuff. You can bring in your own lock, but I liked the tamper-proof one Steven recommended. 👍Sent from my I-Phone XIII

Ja
Review №88

Fast super friendly store manager Andrew was awesome. Clean new units. Very cool!

Ca
Review №89

Michelle was very helpful in giving me all the information I needed and helping me find a lock for my storage unit.She explained the process very well and will recommend anyone to come here.

El
Review №90

Julie was very friendly and helpful with our moving in experience. The storage space is perfect for what we were looking for!

Ke
Review №91

Fast and friendly service.

Mi
Review №92

Julie was very great and made my experience very easy and was super helpful and one of themes friendliest people I have ever met

Kr
Review №93

Very clean, very professional service. Overall im pretty happy.

De
Review №94

Julie did a great job helping me with my storage needs..!!! Thank you very much 😉If i ever need to use a storage unit again, i will choose Extra Space Storage .

Da
Review №95

Great sign up experience! Tarynn was super nice and quick at getting me settled into my new unit.

Co
Review №96

Jeffery, Ashley and Chey are fantastic people!! Ive had nothing but amazing experiences with them and they were very flexible with my needs.

Ha
Review №97

Move out not too long ago. Clean and well lit. Would rent again in the future.

Ma
Review №98

Good service. Newer and clean.

El
Review №99

Jeffrey and John were awesome. Super helpful, made the whole process super easy and quick

Sa
Review №100

Great customer service, very helpful and informative! Id highly recommend. Oh, very clean brand new facility!!

Information
24 Photos
100 Comments
4.8 Rating
  • Address:2920 SE 73rd Ave, Hillsboro, OR 97123, United States
  • Site:https://extraspace.com/storage/facilities/us/oregon/hillsboro/1000000480/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_NjgxMDEyMy03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 503-476-9700
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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