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StorQuest Self Storage
750 NE Cornelius Pass Rd, Hillsboro, OR 97124, United States
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StorQuest Self Storage
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Ho
Review №1

Fantastic service today! I was greeted by Larry and he was so very helpful and friendly. He provided me with any important information, answered all of my questions that I had and walked me through the process.I like how the units are inside vs. those other storage unit companies that are outside. It feels safe and secure and I feel comfortable storing my belongings at StorQuest

Mc
Review №2

This place seems super secure and we are happy with going with this storage unit! The prices are fair and we love all the security this place has. Larry really helped us find which unit was best for us, and we appreciate the service here.

Mi
Review №3

Researched every storage place in Hillsboro = this is the best value and, in my opinion, the highest quality and promotes a safe environment.Extremely well lit; doesnt feel like most storage places Im used to where you feel like youre going to get jumped from a dark corner.Heather helped me and was beyond amazing, helpful, and polite. She was very personable and immediately gave me a tour.They have the ability to reserve a unit for 7 days, which I did, but Im definitely going with them tomorrow. I reserved it so I could search other places but this is still the best value.The customer service helped my 5 star rating. They are knowledgeable and actually seem like they enjoy their work; which was nice to feel that in the interaction.They do require you have a cylinder lock in order to store there, which isnt a big deal, but you should know this. They have them there for purchase at $19.99 or bring yours in and theyll see if it works in the unit.It might seem small but I really like the natural lighting; they have windows inside so it doesnt seem so creepy (like most storage facilities).Tldr;A+ in all areas from value to customer service. Highly recommend!

Su
Review №4

Nice friendly staff. This place is very secured & clean.

Jo
Review №5

Excellent customer service from Heather and 2 other girls that covered over the weekend from Tigard. They were so helpful, friendly, and funny. They made this process so easy for me.

Ke
Review №6

Oh my goodness. Heather is soo cute. So helpful. Can I buy you lunch cutie? 8)

Ci
Review №7

They were so nice from start to finish. Very accommodating and polite. If I need storage again, I’ll definitely go back to them.

Da
Review №8

Heather was great!!! Energetic, knew the space very well and professional. The space is very clean and climate controlled. Would def recommend if looking for storage

De
Review №9

Heather did an amazing job at helping me set up my storage unit. She went above and beyond, displaying excellent customer service. The entire facility was super clean and ready for guests arrival.

je
Review №10

Staff is always friendly, despite being at the mercy of a very slow POS system.-1 star for the top floor not being as climate controlled as the lower floors; sure its a big metal building, but then design for that - dont require your staff to open roof vents.

Li
Review №11

S. Morris at the Hillsboro / Cornelius Pass location was very professional and answered all my questions, gave me a tour of the location and got me set up with a storage unit.The facility is clean and well maintained, and secure.The prices are very good for a climate controlled unit.I would recommend them.

Er
Review №12

Great customer service, management knows their stuff and is very familiar with the business. Received a no pressure tour and was able to view other options. Nice new facility with plenty of storage options. Carts are available assuming no one else is using them. Would like hand trucks to be available but the path way to storage units is pretty tight, so that could be the reason there are none. Getting in and out of the facility is a breeze and I noticed ample security cameras to watch your every move, which is reassuring considering they are a 24 hour facility.

KI
Review №13

Heather and Larry are great. They obviously take pride in the facility and run it beautifully. It was so clean!I selected the facility online, and was really impressed when I saw it.Thank you!!!

ni
Review №14

Awesome experience. Took a lot of stress out of moving. The facility is amazingly clean, very well kept, security cameras all over.Heather M. was awesome, made the process smooth and easy while being so down to earth. Im beyond happy I went with this facility.The price is so worth it, not expensive at all, unlike most facilities that dont even have half the security or cleanliness around here.

So
Review №15

The staff is very kind and professional. The guy who helps us arrange the full services explains every detail regarding the use of the facility.The facility is very neat and clean and safely secured so that we feel comfy to store our stuff!We are glad to find this great storage for good price!

An
Review №16

Very clean and secure and Im very happy and comfortable leaving my whole life in one of those units...

Ja
Review №17

Great experience with sign up. Kudos to Larry at Hillsboro store! Site is clean, easy access, good conditions for my stuff. Other than that kind of boring & just what I was looking for.

JW
Review №18

Highly professional staff, reasonable price, month to month, no contract necessary. That’s exactly what I needed when I was searching for a storage. This stor quest storage is very well managed with convenient equipments for clients to use! It even offers half off of the first three month rent as the promotion. Overall it is fantastic. I’ve been using it for a while and will keep for my business for a year at least

Li
Review №19

Very clean and lots of space for your vehicle to pull in. They have an elevator which is very helpful. Staff is lovely. Heather is very kind and helpful! Prices are amazing and affordable. They also have locks you can purchase for your storage unit of your choice just for amazing convenience. I’ve had storage units in the past but this one is the best. I recommend this one!

Go
Review №20

The facility is clean and seems very secure. Larry was helpful and provided great customer service.

Ch
Review №21

I used StorQuest to keep my car in for a couple months and the service was excellent! Great people and really good security.

Ni
Review №22

Friendly and very helpful employees. Good fare competitive prices. The facility is very clean and secure. They provide push carts to use to move your stuff from your vehicle to your storage unit.

Ch
Review №23

This place is the best storage: clean, easy to use, well-thought-through layout. Zach helped us from the beginning, and every time we talked to him, he was excellent. Very helpful, knowledgeable, and quickly accesses what would be best for given situations. We are VERY pleased. One thing I would suggest: We wont be able to use the locks anywhere else, once we are done., and they are somewhat pricey. It seems like they could provide a better way.

Hu
Review №24

Awesome customer service and very clean and safe storage facility.

La
Review №25

The manager made the rental process very quick and painless, the site is clean and well kept. Prices are competitive, overall a good place for your stuff (with apologies to George Carlin) 😄

St
Review №26

Both Heather and Larry provide excellent customer service. The facility is new, well maintained, monitored with cameras, and clean. They also follow COVID precautions completely. I would not hesitate to recommend them to anyone looking for a storage solution.

Er
Review №27

The facility is pretty new, its well maintained and spotless clean! The customer service was top notch, Heather and Nick were friendly and very helpful. Ive rented storage units from other places before but this one definitely takes home the top spot. They also have very reasonable prices!Just like any other storage places in a building/elevator setup, when you have several people loading/unloading at the same time, the place can fell a little crowded. With COVID, this might be a little uneasy for some people. Just make sure you go in the morning, night or weekdays when its not busy.

am
Review №28

Heather was very friendly and professional. She was pretty busy but didn’t stop her from having a good attitude and a smile on her face the whole time even with a mask on. She has amazing customer service.

S
Review №29

H McGee was very helpful and prompt. Facility is clean and well lit. The code to access facility is a hard one to remember one.

Ro
Review №30

Very bright, clean, reasonably priced, and easy to use storage facility. Larry was friendly, business-like, and very informative about the facilities and services. We feel very comfortable about storing our household items here while we’re preparing to sell our house preparatory to a move. We highly recommend the Cornelius Pass StorQuest facility in Hillsboro!

We
Review №31

The place is very clean and convenient. The stuff is very friendly and helpful. And the price was the lowest when I got the storage room earlier this year. Can you believe it? I worry that they may increase the price if too many users give 5-star reviews. But their service should be appreciated.

Mi
Review №32

The facility is really nice and clean. Climate controlled and very secure. Heather helped us get set up. Her customer service skills are excellent. She even took us on a tour of the place before we got the storage. She is awesome!If youre looking for a storage place, keep this one high on your list.

Sa
Review №33

Worked with Nick last week and Heather today to get my initial unit set up and they were both extremely personable, friendly, and helpful. They went above and beyond to make sure all my questions were answered and put me in the storage unit that met my needs. The facility seems really clean and secure, and I’m happy to be a customer!

Ja
Review №34

Heather is the most amazing person ever ! She was so helpful !!! Got the best storage unit ever ! Love those elevators ! She will swear the place needs to be cleaned but I say they’re spotless! If you need a storage unit, Heather will get you the best !!! :) great lock selection too! (Maybe I’m bias, but she knew which locks we needed!) such great energy, very friendly. :) 🤟📀🕷🕊🦃🐩🌝🌗🌈⚡️⚡️⚡️🌪 energy in here is like Thor. LIGHTNING!

Da
Review №35

High-quality customer service with affordable prices! This is my first time renting a storage unit and I had no clue to expect, but everyone was really friendly and made the process super easy. Also, their entire space is clean and up to par with upholding safe COVID-19 procedures.

Je
Review №36

Reserved unit on line, checked in day of move. Manager was courteous, quick, efficient and more than helpful. Facility is well lit, clean and easy to access. Three months at 50% off a great deal. Highly recommended if you need storage unit.

Ca
Review №37

Presumably, this is a standard storage rental store, but the rental agents we worked with were super nice and super helpful. The four stars are specifically for them.

Me
Review №38

Very kind and informative gentleman help me sign up. He also gave me upfront information.

st
Review №39

Upscale storage unit with A+ customer service. Units and property are super clean and well maintained.Manager is super friendly and willing to work with clients. Would recommend to family and friends without hesitation.

Ji
Review №40

Awesome customer service, very clean, convenient location and super secured facility. This is my first time having to use a storage facility and I’m glad I chose StorQuest. The prices are competitive and reasonable. The unit is easily accessible. They provide large carts to roll your items in, which could fit a loveseat sofa. Larry and Heather were very helpful and answered all of my questions. I got to tour the unit before deciding to rent since I needed to visually see the space I’m work with and Larry was eager and willing to give me a tour. I recommend calling ahead to schedule an appointment since there’s currently a 3-person limit in the lobby due to COVID-19 restrictions.

Kr
Review №41

We are very happy with renting a unit from StorQuest! I was able to reserve a unit online and then bring the moving truck later that same day and unload it into the unit. The service was fast and efficient when we rented and they offered a great special as well!

sa
Review №42

The process was so easy and customer service was amazing. I got everything done in a short time. Definitely happy and feeling secure about keeping my things stored here.

Ka
Review №43

I believe it was Heather that we talked with yesterday. She was awesome! Give us a full tour with a bright and bubbly personality! She was very detailed and helped resolve an issue that I had very quickly and calmly.I’ve had many storage units in my time and this one is by far the best! Very clean, modern, and also offered free dollies to help move our stuff up!

Mi
Review №44

Heather and crew made getting my unit easy and stress free. Fantastic service before, during and after i moved my stuff into the unit. Highly recommend to anyone needing a storage unit.

An
Review №45

Store Quest has been very helpful and accommodating.

DB
Review №46

Super nice staff, got me hooked up quick and easy. The units are great, clean and well-built and maintained. Highly recommended.

Fr
Review №47

They have nice, secure, and clean units. everything is new. Heather showed me around and all the features and found the right unit for me. I would recommend here.

Co
Review №48

I worked with Heather and Zack in reserving and setting up the storage unit. They were awesome to work with. Heather was extremely kind and helpful. She is very understanding and provides excellent customer service.

Ke
Review №49

Hours storage is open are generally good and the company did a fine job when covid hit

Wi
Review №50

Heather was fantastic. She answered all my questions promptly. I felt very welcomed right away. And the facility is very new and clean. I feel my belongings will be safe and secure. Thank you Heather

Me
Review №51

Larry helped me out today and was so helpful and friendly :)

Da
Review №52

I had a fantastic experience from signing on with the Store Manager Heather, a terrific person, and so polite. My experience getting the unit was very fun, and painless. Thanks again Heather.Dont let her go StorQuest.

An
Review №53

I would like to say that Zach gave me the best service.5 stars all around. He was very helpful and did his best to help me in this very hard time. Again thank you for all your help and great service

Bl
Review №54

Awesome brand new facility. Super clean Ac’d Heather at the front desk helped me and she was great. Great staff great company great property.

Ro
Review №55

From day one, Zack and Heather were very nice, welcoming and helpful. With open communication, they are very understanding regarding your situation. Just talked to Shauna on the phone and she was very nice as well. I would highly recommend storing your belongings here!

Au
Review №56

I had a great experience. I showed up close to closing time but the associate stayed past business hours to help me get set up with my unit. Amazing customer service!

vi
Review №57

Heather keeps this location spotless and is always ready to help with any questions.

Ke
Review №58

Good customer service. Clean nice new storage facility.

Ex
Review №59

First class top to bottom. Heather is who helped me and my buddy. My buddy was getting the unit, he brought me for support. Him and his boyfriend of 10 years left him, and needed to get the memories of 10 years out fast. (We decided not to mention why he needed the unit) Heather was professional, polite, personable and prompt. She even dusted our unit before we arrived with his first load. If you are looking for storage, look no further.

Al
Review №60

The place is kept very well maintained. I dont think I saw not 1 spec of dirt or trash inside nor outside. And the customer service is beyond amazing by both Zach and Heather. Thank you guys for all your help!!

Jo
Review №61

Very big, clean, secure facility. Process was smooth and easy. Competitive pricing.

Wi
Review №62

Maybe I missed it on the website, but having to buy a special lock was a little frustrating.

Ma
Review №63

Great customer service. The unit was clean and climate controlled. Reasonable price.

Mi
Review №64

Rented space here yesterday. Couldn’t have been easier! Heather was fabulous! Place is clean and secure. Highly recommend.

To
Review №65

Very clean secure place for your belongings.

Jo
Review №66

Very awesome and friendly service. Clean facilities and very secure!

Ji
Review №67

Brand-new, clean, beautiful storage facility managed and maintained by wonderful staffs.I maybe one of the first customer to rent and then vacate a unit, so Ive gone through the whole process. There are a lot of positives but one thing that stands out is that Zach and Heather are the nicest.I converted my old house into a rental so I needed a temporary storage to store paintings and furniture. I DID shop around and this place, just opened, had the best deal, with lots of brand-new units available. More importantly, I had the impression that it was managed by friendly staffs.Couple months later I came back to vacated the unit. It is still beautiful and well-maintained by the same nice staffs. Five stars.BTW, when you rent a unit the first time, you have to purchase a barrel-type lock, and theres one-time $25 admin fee. Also you need storage insurance, which can be taken off if you can prove your homeowner insurance covers the content of off-site storage unit for personal use, which I did. BTW, all the fees and one-time charges are typical to any other storage facilities so nothing special about it.

Ry
Review №68

This place is wonderful. I needed a last-minute storage unit, and Heather actually stayed late to help me get the space I needed and ensure I could unload my things that evening. (She was also extremely helpful in following up on a billing issue.) Clean and easy storage, top notch service.Thanks again, Heather!

Ry
Review №69

Fantastic storage place! Its brand new, so of course its nice. Very clean. The rates are good, and its s convenient location.The staff here is phenomenal! Very casual and friendly, efficient, and kind. They took the time to give me a tour of the building and walked me to my unit. They even apologized for the construction dust, which I didnt even see!I highly recommend this facility.

sa
Review №70

Amazing staff, they were so helpful and diligent and friendly. Great place and wonderful service

Mi
Review №71

Heather was very informative and polite! Thank you so much for your help, it made everything so much easier!

Bi
Review №72

VERY friendly and helpful customer service, Heather was a delight and made the renting process very easy :)

Pa
Review №73

Heather has done a phenomenal job! She is very helpful with making the process of getting a storage unit till I had vacated the unit! Outstanding service!!!!

E
Review №74

Very clean, excellent management. Wonderful experience, went out of their way to accommodate me while I was out of town getting my documents signed. I would highly recommend this facility; you cant get better customer service.

Je
Review №75

While the social distancing for COVID was a challenge, Heather did a great job.The original unit that I was scheduled for had some issues with my lock that is standardized for their doors and Heather was a great help in obtaining a different unit that was able to be properly locked.Great work!

Br
Review №76

Fast and easy service. The facility is top notch with decent prices. Heather is the best!

C.
Review №77

This place has been awesome for the start up! The lady who helped me 2/24/20 was knowledgeable, straight forward, and very helpful. With her and the carts you offer. My move has been easier than expected. Just started here but so far so good!

Je
Review №78

Great experience so far. Good communication!

Un
Review №79

Awesome place with friendly people that are so helpful throughout the whole process. this is the second time we are using this storage and we’ve never had any issues

Jo
Review №80

Larry was a great help, have never had any issues with StorQuest, always a great and easy experience!

Mo
Review №81

Heather and Zac were super helpful and positive.Facility itself is brand new and secure.Got me set up with exactly what I needed.Highly recommended.

Al
Review №82

Incredibly clean, well built, climate controlled, and awesome staff.

An
Review №83

Very good friendly helpful.

on
Review №84

Great location and great staff.Heather was so awesome in getting me the right price and storage for my needs, will highly recommend heather for storage needs, as her great attitude will make you feel that everything is safe and secure their.

Ra
Review №85

Nice facility and the store manager, Heather was great!

Tr
Review №86

I was so impressed, online registration was simple, and your staff member at the location was friendly and so helpful! 0verall, I couldnt be happier!

Ji
Review №87

Zac and Heather are amazing. This facility is a great, its very clean and with amazing prices. I never used this service. You can have your packages delivered there and it will be stored in your unit until you can pick it up.. Ill be moving in a few months and Ill be going to another StorQuest

Da
Review №88

Great storage facility! Very clean and the staff is very helpful!

De
Review №89

Heather was very kind and patient in assisting not only me, but the customers before me! Location is great and right off the freeway.

Ga
Review №90

Larry was very efficient, helpful and pleasant

In
Review №91

Hey, so this company is beyond compassionate compared to other storage unit companies I’ve used in the past. Both Heather and Zack were beyond helpful, professional, courteous and extremely patient with me in assisting me ironing out all the kinks from an issue that had occurred initially in the beginning with the corporate call center. They were still able to honor the price for the unit that was negotiated originally. And the facility itself(including the front office)is kept to a noticeably exceptional level of sanitization. Just by doing a brief walkthrough you can immediately see how thoroughly clean this facility is. So they are definitely considerate in meeting the needs of their clients and prospective clients who are concerned about COVID-19. Not to mention that they only allow 3 persons at a time into the office, and the restrooms are immediately and thoroughly cleaned after use, to reiterate once again, if you’re concerned about COVID-19, rest assured your worries will be set to rest due to how neat and tidy and professional this team is. If you need a storage unit in Hillsboro, Storquest is without a doubt, the absolute way to go! I hope this review is helpful for any future prospective clients looking for storage.

Cu
Review №92

Heather was awesome. Very pleasant and personable, made the experience easy going and quick! Thank you!

Ky
Review №93

Zachary was fantastic to work with. Super knowledgeable, honest, friendly, efficient, and kind. The storage unit and facilities are very clean, well kept, and safe. We are super happy with our decision to store our inventory at StorQuest Self Storage in Hillsboro!

Sa
Review №94

The facilities are clean and nice. Zach was fantastic and walked us through a few different sizes of units. He was very helpful in navigating what we might want to know and what common pitfalls people face. Definitely recommend StorQuest!

st
Review №95

Clean restroom,clean storage,easy acces.

RR
Review №96

Staff is great, easy, quick and smooth process, great price! VERY VERY CLEAN. What really caught us as well is the Climate Control, definitely cant go wrong with that. - Rachel Reyes

Cl
Review №97

The staff is absolutely amazing and a dream to work with would recommend this storage facility to anyone I know

Em
Review №98

Heather is so amazingly sweet and made my experience quick and easy. The building is brand new and the facility is so nice and in a great location. They are so nice to work with and understanding. I highly recommend!

Ro
Review №99

Awesome experience! Friendly staff, process was very smooth with no hiccups. Definitely would recommend and not to mention prices great!

Br
Review №100

Staff was very helpful and very enjoyable. Would recommended to anyone.

Information
25 Photos
100 Comments
4.9 Rating
  • Address:750 NE Cornelius Pass Rd, Hillsboro, OR 97124, United States
  • Site:https://storquest.com/self-storage/or/hillsboro/1464//?utm_source=GMB&utm_medium=organic
  • Phone:+1 971-267-2053
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Packaging supply store
  • Storage facility
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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