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Pedder Auto Group
200 Carriage Cir, Hemet, CA 92545, United States
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Pedder Auto Group
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El
Review №1

False advertising. I live out of state and was planning on driving to buy a vehicle from them. Thankfully I asked them before I left exactly what the total price would be and whether or not I needed to get a cashiers check. I expected to pay taxes and registration for my state as well as dealer doc fees which are also mostly a scam but thats another topic. However, I did not expect to pay an extra $4000.00 in Dealer Accessories as they called them. Nowhere in their listing did it say these fees existed. And I mean nowhere! Even their references to fees couldnt have been considered remotely vague hints to this fact. So, when I told them I didnt want their terrible and overpriced Dealer SCAM Accessories, they increased the price by over $3000.00 and said they couldnt do any better than that. They had absolutely no intent whatsoever to sell the vehicle at the listed price unless I caved and purchases additional goods and services. They even tried to blame their lack of notification of this fact on the website they posted the ad on. As if the website admins are supposed to know the vehicles real price is not what is shown in the ad. That is called false advertising! This dealership and any others operating in the same manner should be investigated by the appropriate authorities!

gi
Review №2

Awesome dealership, easy to work with.and went above and beyond to get me in a new car. I recommend this dealership.⭐⭐⭐⭐⭐

Jo
Review №3

Factory recall, they nailed it in 45 minutes, plus a free car wash!

Lo
Review №4

I love the experience I had and Im very happy with my new car. Miss Cruz is a very nice and comfortable person and I love her heart and she has a desirable heart of sales. I will be back to purchase me another vehicle in the future

Mi
Review №5

We love our new car. Everyone were very nice and our salesman Brandon was awesome!!

Ma
Review №6

Stopped in to have some issues addressed with my 08 Sentra. Had this disgusting cabin air filter changed and air system cleaned/refreshed, front brakes changed, and tail light and housing readjusted/resecured. Everything went smoothly and Jose had my car back, smelling good, and issues addressed in an efficient and timely manner. Will be stopping back to get new hub caps and a new headlight once the new parts arrive. Great job and thanks for the service.

Ro
Review №7

Respect is a big motivator when it comes to customer service. Sometimes it seems that has been lost on some customers. Comfort seems to lessen the need to treat all as equals no matter the zip code or ethnicity if u know what I mean just saying.

Ti
Review №8

They have always given us great deals on cars and trucks. Free oil changes too! Ive bought 3 cars and a truck over the years. Please visit Richard and Jordan!

Fr
Review №9

Stay away from Pedder Chrysler Dodge Jeep Ram in Hemet. They practice in false advertising. They advertise a car for $8984. It was on their website and on a car finding website. I got there took the car for a ride told them what my budget was since I was replacing the car for my son that had been in an accident. The car was under $9000 and that’s what I was looking for. I told the sales person and he went and got his manager and comes back with the price of an extra $3985 for dealer add-ons. He said that these were on the car. All the vehicles have this added on. This is false advertising. Nowhere on the ad did it say anything about the dealer add-ons. To come in from the manager was this is just a starting point. Nowhere does it mention about add-ons. Stay away from this dealership they are shady and unreliable.

SH
Review №10

Very professional environment. Good customer service

Ne
Review №11

Loved this place their service is great and always ready to help

Br
Review №12

Beware their list price isn’t what you are going to pay. They will add additional “aftermarket” features and force you to take the offer or not get the vehicle.

Mi
Review №13

They forgot all about us. Cash buyer at first I thought the salesperson was on her game but she never called us back after the car was supposed to be detailed so we can come and buy. If sold to someone else I would have at least liked a courtesy call to advise.

Ry
Review №14

This place was amazing. The sales person (Ben) was super helpful and not at all pushy. They were will to work with my wife and I and when we had to walk away to think about it they were supper cool.Came in the next day to buy the car and (Daniel) the sales manager was amazing. They took care of us and even worked out a better then expected deal on our trade in. Not at all pushy and very helpful.You really do feel like family here. Thank you for your amazing customer service.

Sa
Review №15

Worst customer service possible!

Jo
Review №16

Nice place good price

Ma
Review №17

Awesome customer service and a great environment.. I would definitely recommend visiting this place. A big thank you to Saul and the rest of the Pedder Nissan Team for helping me get into my new car. I LOVE IT!!

Ma
Review №18

Pedder Nissan always gives great service in both the sales department and the service department.Recently I took my car in for servicing and was given exceptional service in the service department, especially from Paul.Paul went above and beyond during my last visit and totally amazed me with the service he gave me!

Je
Review №19

Best delaer in the Hemet auto center 👌🏻

Br
Review №20

I only bring my jeep here for maintence service. Nice waiting area with complimentary hot tea, coffee and donuts. It can get busy so plan for an extended wait, even for basic oil changes. They do offer shuttle service.

Ph
Review №21

Bait and switch. Advertising great price. When you get there they pop you with 4k in dealer add ons

Ro
Review №22

Customer service is excellent, never turned in car or truck and was not satisfied. Until it was recalled for a rear camera thing. No plastic was placed over seats and now I have two grease spots on the passenger seat the size of a pencil eraser and one on the driver seat a little larger. Grease hand prints all over the doors. Attention to detail is being neglected, not sure why this is but it needs to go back to it.

Ga
Review №23

Went there for airbag recall. All amenities on corona lockdown (coffee ect)

Jo
Review №24

My experience with Pedder Nissan was pretty good I appreciate the professionalism they showed me the service technician was very knowledgeable and my conclusion I have no trouble going back to him again now for the salesman up in the front well let me just say theyre a bunch of jackals they sell their own mom a refrigerator and even though they live in Alaska hahaha

An
Review №25

They have given me no reason to give him a five-star lets just put it that way

Al
Review №26

The service are very slow along we the other people guest like me waiting 2 to 3 hrs of our service maintenance this is the first before is so good and perfect wish we have the same crew service like before..

Ai
Review №27

They ran my credit 9 times in one day . Then would not stop calling me, I found a better deal in Temecula Nissan. Stay away unless you want your credit ruined by there finance department

Ye
Review №28

I always have problem with this location for service with my Maxima. Service man change the oil in my car and my battery was so corroded and he did not tell me how bad it was so after the oil change I drove to work and my car was dead. Due to the corroded battery that everything falls off like ashes and my car would not start. I had no one so I walked home and it took me 3 hours to walk home and find a friends friend to take me to Walmart and buy a new battery and put it on at my work parking lot where my car park dead over night. This is very dangerous my car could have die on the highway and I would be in more trouble than walking 3 hours home. What an a$$ of service man for my car. Nissan hiring idiots to work for them in this location.

Be
Review №29

Gorgeous new facility. Always great service.

Da
Review №30

I had a salesman Richard Washington, very professional, nice and down to earth not pushy. He made buying my car very easy and quick. Enjoyed the experience

pa
Review №31

Yes I like taking the Nissan vehicle that we own because they always do a excellent job at pedder Nissan

SU
Review №32

The Chrysler Dealer in Hemet has a very busy service department, while its sales department features a large Chinese gong that is struck by the buyer to signify that a final deal has also been struck!My experience was a somewhat painful one because the central console on my 2015 Chrysler had fried (shorted out) and it was going to cost me well over $700 to replace it, a month after I had just paid over 700 other dollars to replace a bumper hit by a hit-n-run driver.So, this second event involving my new car was very financially painful!!However, on the bright side, the busy service managers are always considerate and ashelpful as they can be under challenging circumstances, and the staff is polite and helpful, too.However, as one might expect, wait times are usually longer than one might hope, and the bills, in the service department, are always sticker-shock-worthy to me.I have never bought a car here, but the Sales staff seems friendly, and they seem to love the sound of that gong!

ca
Review №33

Pedder can use ways to make you visit their dealership

Ia
Review №34

I know multiple people who received excellent service and got great deals among these dealerships. They truly put the customer first while keeping in mind that time is valuable.

KA
Review №35

Nice sales staff - not pushy or rude

Ti
Review №36

Quick oil change. Free car wash. Easy peasy

Ku
Review №37

Bought a new car at hemet dodge. Experience was great! Would definitely recommend them.

Te
Review №38

Nice dealership. Was pretty busy while I was there. But over all nice experience.

Bo
Review №39

My daughter & I got a great deal on an amazing SUV. Ask for Ricky. Awesome guy

Je
Review №40

Speedy oil change and top of the line customer service. ❤

Jo
Review №41

The absolute worst customer service and client relations Ive ever encountered. Do not waste your time dealing with this dealership.

AU
Review №42

I fix my car here good service

Jo
Review №43

Wasnt at Pedder we were at the dosge dealer and they were great. JT at the service center was great he answerwd all my question I had.

Ro
Review №44

Great service, went in for smog and oil change.

L.
Review №45

I Just noticed that My Review had been taken Out Of Context on their website reviews, Which Are Repulsive To Me Right Now.This place Did Not VALUE ME as a customer, and no one spoketo me for over an hour as people looked at me and walked right around me. And Ill say it again, ID NEVER SPEND DOST OF MY MONEY ON A PLACE THAT WOULD IGNORE ME UNTIL ONE PERSON FOUND OUT THAT I ALREADY OWN A #1RATED CARSON NISSAN - NISSAN. And Ill say it again, IS DO A DEALER TRADE AND PAY THAT BEFORE I SUBJECT MYSELF TO PEOPLE WHO DIDNT THINK ENOUGH OF ME TO JUST SAY HELLO. BYE.

Ri
Review №46

Lets start at the top, because thats where it all starts for every business. Mr. Pedder must be a great person to work for because he has the most honest, trustworthy people representing his business.Russ Ward, the V.P., told me he would have his people get things done... & they did. Follow-thru & checking up on us was amazing.We really love our Altima:-)I have never before had such a positive experience buying a car. My family will definitely be return customers! I am very happy that we chose this over CarMax!Thank you again EVERYONE(I will post my positive about Jose Favela in the the Service Department at Temecula Nissan on their own page - Thx!)

Je
Review №47

Very professional my oil change was done in a timely manner and my car is running great

Ma
Review №48

It was a very pleasant experience even though I did not purchase a vehicle. The customer service is top notch.

Jo
Review №49

So far so good Ill say more Saturday very good service will continue to go back for car service Saturday was good

Ke
Review №50

They lied and said I was preapproved

Je
Review №51

The staff is always friendly bit the wait foe service if you dont have an appointment is quite long.

JO
Review №52

Very comfortable family feel & I like that.

Ri
Review №53

Excellent and timely service recommendations.

Bi
Review №54

Tyree smith is the salesperson to see, he goes above and beyond, however when I purchased my vehicle and took pictures, it was of course perfect. When I signed on the contract, I was riding my motorcycle and I needed for the vehicle to be delivered to my home close by, and tyree said he would love to. Just after I got home, tyree arrived with my new purchase.It was then he pointed out that the driver mirror was damaged, but Peddler Nissan would take care of it. 4 days later on Sunday October 15th I got to the dealership and the head person in charge, said peddler Nissan would not fix it. I notified him that this dealership will, and I will be taking it to small claims court. I called my salesperson and the service department employee who stated that it needed to be replaced and they are now under Subpoena. It is unfortunate that it has to be handled in this manner but I dont allow car dealerships or anyone else to think I will roll over.Other than that, I am happy with my purchase. My sister is a attorney but said with the evidence I have, I is sure Ill be fine. Good luck and always cover yourself because sometimes this happens.

Ma
Review №55

Great customer service and friendly staff highly recommend you visit!

Ri
Review №56

Outstanding, friendly,respectful, atmosphere. 2 thumbs up.

Do
Review №57

We were very disappointed with the service department. We had to ask for the services to be to be performed and from day one when they sold us the Jeep Cherokee Latitude 4x4 lied to us they we about the dealer trade and who they did the dealer trade with the car had been smoked in so we never got that new car smell. They told they had done a done a dealer with Moss Bros when in fact they had done a dealer trade with Orange Coast and we had purchased some accessories for the new vehicle and they put the license plate holders on on crooked so they stripped the the bumper license plate holders and all the on all occasions they returned the filthy dirty.

su
Review №58

Love these people at Pedder,great service and they treat you like royalty.

Sh
Review №59

Great experience. Really patient staff.

So
Review №60

Horrible wait time.had an apt and 3 hrs later im still here.

Je
Review №61

Great staff fast service on the maintenance service

jo
Review №62

What a joke! Sent advertising material regarding a drawing and noone knew anything about it, and then someone said it starts at noon! SCAME

Fr
Review №63

AWESOME SERVICE

Da
Review №64

I always receive great service at Pedder Nissan.

R
Review №65

The quality of service has gone downhill.

Me
Review №66

These people are amazing group.

Do
Review №67

Best place to get your Nissan parts mopar parts

Me
Review №68

Friendly, free snacks (to forget your waiting) yet in still comfortable wait time. Almost like the hospital (techs keep u updated on the patient :)

St
Review №69

LOVE BRANDIE & ERIC... GREAT EXPERIENCE

Vi
Review №70

Car service at Hemet Valley Dodge

Ed
Review №71

The professionalism is Always a welcoming feeling.

Dj
Review №72

The service is amazing but sometimes theres some employees that are rude and helpless.

Se
Review №73

Really great customer service and friendly people

Jo
Review №74

Soon to be a new Chrysler dealership. Right now Nissan and Chrysler are together in a shared parking lot

To
Review №75

Disaster of a dealership group, beware. They have made my wife cry Multiple times and argued with us. 2 hours for oil change with appt and horrible treatment after the purchase was done.

Be
Review №76

Best dealership ever.

De
Review №77

I recommend these people highly

Ch
Review №78

Horrible place to do business especially there lying sales Manager Mathew would tell you the world is a safe place, just to get a sale........

Da
Review №79

Always great service and friendly staff!!

Je
Review №80

Mechanic unsure of himself,made up other noises he thought problem was,said he didnt here noise,until he rode with me, i was not too happy here

Be
Review №81

Mike Dunn is an excellent advisor!

Mo
Review №82

Great customer service, great deals

Je
Review №83

Have been here twice very helpfuk

jo
Review №84

Very good nice people

Da
Review №85

Recent frustrating experience with service but they made good on it

Mr
Review №86

Very pushy to get a sale very rude

Br
Review №87

See my review under Hemet Chrysler Dodge Jeep ram for my nightmare experience.

Ro
Review №88

Service was professional and reasonable.

lo
Review №89

Very nice and helpful.

Ke
Review №90

Tomorrows prices today and not totally honest

Ja
Review №91

Excellent & fast service!!

Jo
Review №92

Great service.

lu
Review №93

Thanks Peddler Nissan for the grate Car service

Da
Review №94

Decent service, willingness to negotiate

pe
Review №95

Good costumer service

ph
Review №96

Great Dodge dealership

Is
Review №97

We went for an estimate and they charge $65 so we left 😆

Ch
Review №98

Had bad experiences.

Ji
Review №99

Great customer service

de
Review №100

Great customer service

Information
15 Photos
100 Comments
3.9 Rating
  • Address:200 Carriage Cir, Hemet, CA 92545, United States
  • Site:http://pedderautogroup.com/
  • Phone:+1 951-492-4000
Categories
  • Car dealer
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Offerings
  • Oil change:Yes
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