Great service. Sales manager Jesus worked a great deal and he did it on a time crunch with my 2 year old in the car with wife. We shopped 4 other dealerships outside our Hemet town for a waste of time. Dropped by Hemet dodge b/c of a promo they had. Sat down and within 40 minutes had numbers that we agreed on and were actually in line with the online marketing offer. Never expected to drive out in a Dodge but they did everything to get us all the discounts, promo money and serviced our needs. Phillipe the sales guy was helpful too! Love our new full size 1500 LongHorn. Ready to tow!
We had a great experience buying our Ram truck. The team there went above and above to help us drive home in a new truck. We recommend this dealership for their friendliness, competitive pricing, and inventory!
I was a little worried about this dealership because I saw some reviews that weren’t so stellar, but their selection and inventory was so much better than where I live that I decided to go for see for myself … I’m sure glad that I did because my experience was awesome and if I could give it more than five stars I would… Not only did they give me the jeep I wanted for 10 grand less than my local dealer was selling it, I was also able to get the additional things I wanted without breaking the bank. My salesman Jerry was so awesome, he was not pushy and such a great family man, we felt comfortable with him from the start. Jarrod our finance guy was awesome as well, he was able to get all the numbers in line for me and even got my payment lower than I anticipated. This whole dealership is so nice and so personable, and like I said their inventory is the best in Southern California. Don’t listen to these other reviews, run don’t walk and go see Jerry and Jarrod… or my dream team as I’d like to call them. I’d also like to add that Lily and Angela were wonderful and setting up the apps and functions of my car and showing me how all the stuff works… I’ve never had a dealership do this for me before. It saved me lots of time not having to YouTube or Google how to use the features of my car. From top to bottom this place is great! Thank you so much again! My family loves our new Jeep!
Came from Joshua Tree to Hemet to trade a vehicle in due to their increased inventory and low prices. Saul helped in any way possible from negotiating pricing to entertaining our toddler while we negotiated as well. We got more than what we expected for our trade in and walked away with a new and reliable vehicle! Thanks Hemet CDJR!
We had a great experience while buying our new Jeep Grand Cherokee L. Everyone was so friendly and professional. Our sales rep was Abraham Peralta. He was amazing. He was very knowledgeable about our vehicle and if he didn’t have an answer he got one in short order. He was with us through all the stages of the process, from meeting us in the parking lot to the delivery coordinator. Hemetcdjr is fortunate to have Abraham as one of their Representatives. Our thanks to all that helped us that day. We will definitely recommend Hemet cdjr to our friends and family!
Horrible customer care service. It’s seems management doesn’t support their staff which ripples down to customers with long lines, no call backs, very little feedback, and not enough tools to handle the large demand of car service. Go to another dealership or buy elsewhere, I’ve had my Chrysler vehicle broke down 6 times
From start to finish Ricky helped me in purchasing a Chrysler 300. He was very friendly and very informative on the vehicle. He made sure I knew how all the features of this car worked during the test drive and even before I drove off of the lot. He definitely made my car buying experience a great one! Mo in finance was also great to work with! I will definitely consider buying from this team again in the future. Thank you for helping me get a great car for the best possible price!
Hello well I am very happy with Tony Peña and Vanessa I was promise to leave with vehicle and I did they also made me feel very comfortable, also Vanessa thank you for picking. I left very comfortable with my monthly payment. I left with a Nissan Sentra 2016 . I really appreciated all your hard work thank Vanessa and Tony
I came to the dealership last month and have been going to other ones also these last few months. I came back to Hemet Chrysler Dodge Jeep dealership because of the quality of service. Comparing other dealership, this was the one where the sales people were friendly but professional. Your sales people were never rude or belittling to me and my son. Everything was great from the greeting when we got there to the end of our transaction of buying my Jeep. Thank you for everything!
This is the best service center I’ve ever had the pleasure of dealing with! They always treat us with the utmost respect and repair our vehicles completely. Carlos is always FANTASTIC! I want to say thank you for everything that you’ve done for us! I will never go to another service center. We’re customers for life!
The team at hemet dodge were amazing at helping me purchase my new Ram! I will be a customer for life! Excellent staff!
My experience was excellent Geon Flores helped me with everything I was looking for everything was fast and easy. I highly recommend them.
The team did an awesome job and worked with us to get what we needed. Thanks again and will definitely recommend your services!
I wish I could give them zero stars, I tried purchasing a Jeep from them but since I live about 7 hrs away I wanted to do it online and have the car delivered to me. I talked to Brandy, the internet sales manager ( at least that’s what she told me) and from the beginning I wish I would’ve just walked away, I had to call her multiple times to get her to do her job so I could purchase the vehicle, she ran my credit and I got approved but she actually never sent me the paperwork to finish the purchase, next thing I saw was the Jeep was sold already even tough she told me the minute she printed the the paperwork to send it to me the jeep was mine already. I’ve called her numerous times and I just can’t get on hold of her. I’ve called the dealer and asked to speak with the manager and I’ll I get “he’ll call you back” but it hasn’t happened yet. They just did a hard pull on my credit for nothing. Stay away from this dealer.
I spent days trying to get in touch with this dealer about an SUV they had. Finally, I was able to talk to a Manager cause getting a salesman to call me never happened. I live out of state so was trying to do this over the phone which the dealer said that was fine. We agreed on a price and ask them if was ok to ship the SUV they said sure just find a shipping company that can give them a Bill of Landing. I spent time researching different shipping companies and finally found one. Spoke to the dealer again and now they said they will provide the shipping which they quoted was 1000-1500 more than what I was going to get it shipped for. They then told me I could use the company I found but they jacked the price up on the SUV by almost 2k. They said they had to increase it because now they got it serviced and clean. Is it my fault the owner was using it for a bit? I even tried to offer to split the fee and giving them an extra 500. No Response. I would not recommend them.
Cassandra was an amazing service advisor. Not only did she take her time to answer all my questions, she listened to my concerns, found a solution and recommended an alternative. Someone with those skills need to be training companies! Very amazed with how she handles different situations! I would only recommend people to go to her. 1000% satisfied!! I would like a call back or a reply from her manager acknowledging this review. Cassandra, if you read this I would hire you in a sec! Very impressive connecting and discovering skills.
We had the most AMAZING experience purchasing our brand new Jeep here at Hemet Chrystler Jeep!Amazing sales people, manager was super nice and easy to work with.. and the finance manager was also very accomidating!
Great service(salesman & team) and explanation of current and future service’s needed to keep my car running for top performance.
I FOUND THE VEHICLE ON CARGURUS MONDAY, GOT PRE-APPROVED AND CONTACTED THE DEALERSHIP WHO CALLED ME TO SETUP AN APPOINTMENT FOR THURSDAY MORNING. THEY HAD ME PRINT OUT ALL THE INFORMATION,AS WELL AS, GATHER OTHER INFO AND I HAD THEM SEND ME PICTURES OF THE ACTUAL VEHICLE SO THAT I WOULDNT WASTE THEYRE TIME NOR MINE. I DROVE OVER 2 1/2 HOURS TO GET THERE, PRESENTED THE SALESMAN WITH THE VEHICLE INFO AND WAITED A SHORT TIME WHILE HE RETRIEVED THE VEHICLE. WE WENT FOR A TEST DRIVE AND I LIKED IT AND WE DROVE BACK TO THE DEALERSHIP TO GET THE DEAL DONE. THATS WHEN I WAS TOLD THAT IT WASNT THE RIGHT TRUCK AND THAT IT HAD BEEN SOLD PREVIOUSLY THE NIGHT BEFORE AFTER I WAS CONTACTED BY THEM TO MAKE SURE THAT I HAD ALL THE REQUESTED ITEMS WHEN IN CAME IN THIS MORNING THIS IS CLEARLY A BAIT AND SWITCH PROCECURE.
My father and I came all the way from Las Vegas to purchase a new charger. Not only did Brandi provided us with excellent customer service, she made sure we had everything we needed before we traveled back after the purchase was complete. Definitely the best car purchase experience I’ve ever had. Would not mind traveling back to Hemet again in the future for another car purchase. Great service!!!!
Leo Akers the service writer was very knowledgeable and informative on what service I needed for my 2016 Jeep Wranger. I will definitely be back to the Hemet Jeep dealer to have my service done and will request Leo as my service writer.I live in Wildomar and have had many issues with the local Jeep dealer in Lake Elsinore. It is a little bit of a drive to Hemet but worth the drive to not have to deal with Lake Elsinore Jeep.
We’ve been kicking around the idea of getting a truck for awhile. We didn’t know much about Dodge but we knew we really didn’t like car dealerships or car salesmen. We spoke to our neighbor who highly recommends Dodge trucks and they were offering several incentives so we decided to go to the dealership on Christmas Eve to just check them out. We were at the dealership for a full 10-15 minutes just looking around and were very surprised we weren’t bombarded by a salesman chasing after us. Once we were ready to talk to someone, we went inside the dealership and they got somebody right away to help us. Our salesman Mario walked with us to the trucks we were looking at. We explained what we were looking for and he answered all the questions we had and worked really hard to find the right fit for us. When we went in to sit down and try to work out a deal, they never pushed to run our credit until we were completely satisfied with the numbers. Once we came to a deal, then they ran the credit. When we went to finance, they explained the different options to add but didn’t push for it. We did decide to add on at that point, but at no time were they pushy about anything which we really appreciated. We took delivery of the vehicle at night so it was dark. After arriving home, we saw a pretty significant scratch/dent in the front and let them know right away. They could have very easily said they wouldn’t repair it since we already left the dealership. They agreed to repair the damage and sent the pictures to Jessica, their service representative. We reached out to Jessica about a week later since we were in the middle of the holidays. She returned our call within a reasonable amount of time. Our truck is currently in being repaired. Everyone is very nice and treated us well. We would definitely recommend them and go back when we’re in the market for another Dodge truck.
I wish I could give this dealership more then 5 stars and that’s all in part to the awesome guys that helped me get into my brand new Vehicle, Thanks to Ernie, Felipe and Jared and all their hard work, I was able to leave in a Brand new Grand Cherokee, I appreciate all that they did and highly recommend them, they were kind and took the time to explain things to me to help me understand what was going on, if your in the market for a new Jeep, Chrysler, Dodge or Ram, check them out you’ll be glad you did, I know I am
I would recommend this dealership, I was looking for jeep for at least 5 months, and whenever I find one no dealership wants to hold it for me, but when I talk to Geo Flores in Sales at Hemet, he was nice and did his best to sell that jeep to me. I did not even have to go down Hemet and do anything, he did everything for me over the ph. When my husband went to pick up the jeep, he did not even spend more then 30 minutes to get the jeep from there, best place and Geo is best sales person.
Made a good purchase of a truck. Everyone I encountered were courteous and helpful. They made my purchase experience a positive and fast. The salesperson; Ron, was great to work with. I highly recommend.
I called ahead and spoke to the manager named Jesus, who assured me the car I wanted to see was in stock. I told him I was driving from an hour away to their location and he assured me it was there and made me an appointment. I drove all the way down there and he said, “Oh yeah, I sold that car to another dealership”. I called ahead and spoke to the manager to make sure that did not happen. He purposely had me waste my time and didn’t seem to care at all.They also have false advertising. They’re advertising 0% for 84 months but it’s actually 36.
From start to finish I felt like the most valued person within the walls of Hemet Dodge! They took quality care of me, and took quality care of my vehicle. Theyve gained a customer for life.
This team is amazing. I’ve shopped around many dealerships and Hemet CJDR is in a class all their own. They are willing to work to make a deal and don’t play games. Their pricing is on point and no crazy $25k mark ups. This is my second purchase with them. I bought a 2020 Hellcat Redeye Widebody last year and a 2021 Ram 3500 Mega Cab Dually Diesel recently. I highly recommend this dealership for your Mopar needs. Thanks to Jose, D’angelo, Priscilla, Breanna, and the finance team!
This is the second Jeep I’ve bought from Hemet Jeep Tommy the internet manager was very helpful and went out of his way to address my questions and Made sure I was able to reserve a high demand 392 Rubicon for a great price I was also very happy with Jason’s help delivering the vehicle Tim in finance was great in putting the financing together at a really good rate I have an 800 plus credit score but he exceeded my expectations! A really good experience ~~ it really doesn’t get better than this Thanks again Chris Quinn
Saul and the dealership were really helpful and I got a great deal, I definitely recommend them.
Awesome experience! Kenny was able to get me a great deal make the transaction quick and painless. He even helped me retrieve items that I left in my trade-in.I would purchase from Kenny again
I am very satisfied with the service that was made to my car, all employees very professional and they done they job fast, they even offer Uber service if you can’t drop your car. It’s taken a little longer that I expected to change my oil and tire rotation with appointment ( it’s about 1 hour ),but it’s still not to bad for the weekend. I give 5 stars because they price and professionalism, and customer service.
I had a wonderful experience with Hemet CDJR and Sales Consultant Jocelyn Martinez was amazing! Jocelyn was super friendly, easy to work with and made me feel really comfortable throughout the buying process. The managers were also great and Jesus was awesome. The staff here were interested in what I wanted and not just what they can sell me. Thank you Hemet CDJR for making my car buying experience a pleasure and I love my 2021 Dodge Challenger! Jocelyn, Jesus and the rest of the staff here are real professionals and are great at what they do. I had an awesome buying experience and I would definitely recommend this car dealership! Five stars all the way ⭐⭐⭐⭐⭐!
I am happy with the vehicle I purchased but the car buying experience was not the best. I found out I was lied to by several people at this dealership. Also it was late when everything was done and the inside of the vehicle was not properly cleaned. The manager felt it was more important to clean a truck that was on the showroom floor. After reading the vehicle manuals it became apparent the person going over features with me did not know the vehicle very well. When all was said and done I would recommend Chrysler, dodge, Jeep and Ram vehicles but I would not recommend this dealership my experience at other dealerships has been much better.
Great people with great service! Very impressed from start to finish!
Had to negotiate price that they were set on your dealership in lake Elsinore is where they got the car from and they were selling the car for 41000 Hemet wanted the full list price of 45000 I showed them lake Elsinore price and they finally gave it to me for there price. I was there from 100 to 900 that’s to long to buy a car way way to long the staff was very friendly Ernie and Felipe were very professional you just need to add another finance mgr to expedite customers in and out faster besides those problems it was a very enjoyable experience. I love my new car it’s a black Chrysler 300S with black and red leather interior you should keep those at your Hemet lot my salesman had to your lake Elsinore location you need more Chrysler 300 S in Hemet location I believe they would sell they are much better looking than the Dodge chargers. Order some with 5.7 your missing the Chrysler 300S market.
Everything about this place was awesome! From the moment I pulled into the service drive I was greeted by the lovely Allison, she did a walk around on my car and was very helpful. Her timeliness of greeting me was what cemented my positive experience at the dealership. The advisor Carlos and the technician all had the vehicle ready and repaired faster than I anticipated which is a big plus! To the service team at Hemet Chrysler! 10/10 awesome experience!
Ron was great! It was a great buying experience. Ready to help and answer any questions. Ron answered my call and we got over to Hemet. It was hot they accommodated us while we waited. Most definitely recommend. Also found the color I wanted. I can’t say enough about the staff. Their customer service was superb. Thanks again for our new truck!
My family and I’s purchase from Hemet Dodge went smoothly! Everyone there was super nice, helpful and welcoming. We highly recommend Geno Flores! All our needs were met. Thank you guys!!
Great experience, salesman was not pushy. Very patient with us in deciding what I wanted and showed me inside every car that I wanted to see.
From my first interaction with Chrissy and Symphony via email to my in store buying experience with Rex and Ernie the communication and deal went as smooth as possible. Tim in finance made the signing quick and easy. I drove from Las Vegas to make my purchase and was in and out in less than 4 hours. I would highly recommend buying from their team!
My experience at the service center was amazing. From start to finish Allison and Oscar helped me with everything I had questions about and knowing what was needed to get my truck running how I wanted it. I highly recommend this service center and plan on continuing to go there for work.
By far the best car purchasing experience ever. “Mo” in finance was so organized and we were in and out quickly. They worked with us over the phone and once we got there, we were able to test drive our new jeep and finish the end to end transaction in an hour. I love efficiency and I loved their service. Everyone was awesome to work with!
Purchased my very first car here and the staff of Hemet Dodge made it a wonderful experience. Everyone was super friendly and helpful. Was able to get my dream car and I couldnt be happier. Shout out to Mario and Pablo Senor for being amazing salesman! Would highly recommend checking this dealer out, definitely worth the drive out
RICKY was the best salesman I have dealt with. He didn’t sell me something, he listened to our needs and wants. Once we narrowed our choices, he expertly provided information about our choice. Ricky took great care with us from start to finish and after purchasing. I highly recommend this dealership to anyone looking for competitive pricing and selection of products in stock!
Got my Jeep Wrangler here. I absolutely love the vehicle and I got a good price. I would give them 5 stars but they didn’t explain all the add ones throughly and I had to change sales men cause the first one had an attitude from the beginning. Other than that, the rest of the staff were kind and friendly
Staff was friendly, welcoming, and knowledgeable. Jessica kept me informed and they completed the service of my vehicle efficiently and quickly. Will bring my Jeep back again next time to get serviced.
Robert was awesome 👌 I told him that I was in a time crunch and needed to make sure my time in the dealership was short because my wife is pregnant and ready to pop! He had all my paperwork ready, when I came in I was treated with the utmost respect and attentiveness. I drove an hour and a half to go to this dealership and it was well worth the drive, a solid 👏 for you guys at Hemet Chrysler. Thanks for making my car buying experience so pleasant
You need to read the fine print. They are giving a dealer discount but dont mention the dealer mark up in the add waste of a trip. If you are looking to buy a new car or truck dont wait until things go back to normal. That might be awhile.
Brought a Dodge Journey in for a recall and dropped it off early. Early check in was easy. Jessica got me all set up, told me she would let me know when done. Got the vehicle back earlier than I thought and no problems. Friendly, fast service! I would recommend 👌
Dealer has on their website Jeeps Wranglers starting at 35,000. So we went waited on the lot for 20 minutes nobody came and talked to us. Employees are sitting around talking with each other. Finally we had to ask somebody for help all they showed us were Jeeps in the 50,000 range. The guy check the computer and said they had nothing. Theyre online advertised prices misleading, the service is horrible.
Great dealership sales dept was awesome and service dept did a great job
I hate to do this because the guys at the front desk are so nice and professional. But every time I’ve been there there is always something wrong or overlooked. After having my truck serviced oil change, tires rotate etc etc. They forgotten to reset or reboot my trucks computer and I had to go back and get it fixed. My husband lifted his truck and for them to get easy access they cut and I mean cut an air hose. The cut looked so clean as if they used a brand new box cutter. This Saturday they forgot to close the air filter. It’s small details but it’s very annoying and inconvenient.
This dealer was the worst dealership I have ever been to! I repeat DO NOT EVEN BOTHER GOING!! They like to advertise a certain price online and then when you get there they want to add on fees that you shouldn’t have to pay for such as the care package. I drove over 70 miles to look at one of there vehicles which was priced at 25k and when I got there they jacked it up to 35k which is insane! Also the sales associates were very rude to say the least; when I told them this is not the price they advertise online he said well you should buy a cheaper car which was very condescending after that I left. DONT WASTE YOUR TIME ! I recommend going to the BMW dealership I just bought a car from them and is was such a friendly and easy experience.
Jerome Porter was the person that help me, he was very helpful and explain to me the service in my car. hope everyone could be as helpful as him. in the past yrs their customer service were rude and not helpful al all.
Sales was terrific. They work with my budget. Financing was fast and and helpful. I would definitely purchase another vehicle from Hemet Dodge.
Best customer service!! Thank you Geon and Sergio for all your help!! 😊Very professional. Recommend them 💯
Best staff and customer service we have ever experienced. Friendly, professional, very service oriented. We both left the dealership in our new Ram 1500 with big smiles on our faces & not one bit of regret. Easiest transaction ever!! Kam, Earnie, Mo, Angela & Jared were our team. Thank you so very much for such a pleasant experience!
Classic dealer games, bait and switch. Quote a price over the phone and change the terms when your there ready to make the deal. Will buy elsewhere!
Leo was excellent even though a specialty part was needed to be ordered. Leo kept me informed even in his off hours. The location is clean and the staff are professional. You feel like they care and will do what ever it takes to make you happy. The service was completed quickly once the part was in . This was a great experience. I will be back as I need service. Love this place. Thanks Leo!
The service writer was great, new exactly what I needed and gave me good advice, As for your mechanics, not so much. You need to train them on tire pressure requirements. Not every tire takes 30lbs of pressure. Mine were set at 36 as per the tire and the inflation sticker on the door. Your guys deflated every one of my tires. I had to find a dealer in San Fran. area to help me, As we are on vacation. You should come up here and try that out. A real trest.
Ernie and Champ were very helpful! Will definitely ask for them next time were back! Thanks guys!
I had a great experience with Leo and the lady to his left. They really went above and beyond to have my vehicle serviced and have the brakes repaired under warranty although it was over the mileage. My daughter uses this vehicle and I feel good about her being safe on the road. Thank you!!!
I can’t say enough good about this dealership. My sales associate Jocelyn helped pick out a car that I am very happy with. The whole process was quick and easy. I’d definitely recommend CDJR to my family and friends.
Saul is an amazing salesperson, if you guys go, go to him. I was a 22 yr old trying to buy a new car and no one would take me serious. Saul took me serious and I closed a deal with him. Amazing service, would recommend. Broke everything down for me like i wanted to. Thank you to him
Great experience and fantastic crew. I love my truck
Everything started off ok, until the same ole salesman tactics started. They promise to not waste your time, (was late to work thanks to them) but they always do. I finally get the payment where I needed it only to find out that the extended care package “that definitely could not be taken off” was taken off without telling me and that’s how they got the price down, all the while leading me to believe it was there. Found this out in while in the finance office. Then they said getting the vehicle to my house was no problem and before I left I asked if it was going to be washed and fueled up. And of course they said, yup! Well, several hours later when the truck was dropped off it had less than a 1/4 tank of gas. I texted sales guy and apparently the $53k truck I bought was only good enough to get a 1/2 tank. I wanted to ask where the other 1/2 tank of gas went, but what’s the point. Long story short, my truck is currently in the shop, one week after purchase, due to a multitude of problems that I’ve found throughout the last week. Thanks Hemet Dodge!!
They were friendly and kind and knowledgeable no pressure definitely would recommend them
The brakes on my car have been making noise and shaking and they haven’t been able to fix the problem and I got it since 2019
The salesman named Ricky Dodge was real good. I asked him to not bother us till we look and he did just that. He was efficient and nice. He also gave me his number to call which I did call and he helped me get some other thing done.. I say thank you Ricky Dodge.
I have to say the professionalism of the team here. Especially Mr. Mitchell and Ms. Pamela really surprised me. I now consider this dealer a friend and thats rare. Thanks again for making me this great! Will definitely come here first for my next purchase.Thanks againJason brightbill
Jessica in service has always been the best. She goes above and beyond to make sure I am good. Always putting me first. Thank you so much for your continued assistance with my Dodge. *****
Great customer service, had some minor issues upon picking up a car that I had ordered but everything was resolved accordingly. A great buying experience and I’d definitely come back for my next vehicle!
I brought my jeep in because power went out. It was still under warranty so they said they would replace battery but because there were aftermarket parts on it they had to charge $400. I paid the fee not happy. Then took it to another dealership and found put they never replaced the battery. Very unhappy. Shady business
Me atendieron bien it’s good I like me new car I give 5 stars
I had a great experience at your dealer thanks to Tony for hooking it up and appreciate Priscilla for giving us a walk around the vehicle and showing us its features besides that the car had some details in it and hopefully you guys will be taking care of that but besides that everything was awesome.
Everyone was very courteous, I already knew what I wanted so the process went by smoothly. The only thing is that the security wasnt turned off, so when I went to do a midnight run and my car wouldnt start I thought something was wrong. Got it fixed the next day.
The sales guy was Abraham, one of the best people you can meet, not pushy regular guy, down to earth attitude and very polite, he made us feel very comfortable 😀 I would definitely buy another car from him
Technician did not secure the skid plate under my vehicle. I now have to make a second trip to have it secured.
Easy no pressure sale from RaeNea and management. Best prices in the area too. No hidden fees and quick.
Customer service in the parts department could be better they look like they really couldnt care if they helped you out or not they knew they were there for 8 hours and that was more or less their attitude
Thank you to the team that helped me with my awesome deal!! Especially Ricky Dodge!! He is very knowledgeable and not at all your typical pushy salesman, he knows how to connect with his clients and listens to their needs to find them the best deal possible!! I am definitely referring my friends!! Was worth the drive from way down south!!! Ricky Dodge is the man to call for a great car buying experience!!
I came in today hoping to get into my dream car. I was immediately greeted by Saul. He was extremely understanding of my wants and needs. The biggest plus for me was the he was not pushy at all! That was one of my biggest fears about going to a dealership. He was patient and honest when it came to giving me all the information I needed before making my decision. Saul made my car buying experience a great one. Thank you again!
Got in and out with my new Ram pickup truck in under 3 hours. No haggling on my offer. Best car purchase experience yet.
Bought truck in 2015. No pressure, great price will not go to any dealer. Service man Mike Manica, is my mechanic, does all my repairs, I never worry, have never had to return to dealership for reds. Thanks Mike!!!!!!!
Diego took such good care of us! Stayed in constant communication, went up against the insurance company to make sure all of the necessary work was done and didn’t mind that I kept checking in.
Amazing dealership, they helped me buy a brand new car (which I absolutely love) even with my credit not being the best. Every staff member was incredibly friendly and helpful. Big thank you to Michael Ramirez who helped me and my family out. Definitely recommend!
I was interested in going to check out a Dodge Charger, but Haven’t had the motive to go the dealership hence being all the negative comments of false price advertising I will not waste my time for that. Fix your prices DOGE OF HEMET or lose customers due to bad reputation …
Just want to give an amazing shout out to the Pedder Auto group. First off the team there is amazing. I had a blast getting my new truck there. Not the sales experience you normally get at a dealership. They are actually really awesome to work with and truly care about getting you the car that you want, instead of the car that makes them the most money. No intimidating car salesmen, they truly are there to help you out the whole way. I highly recommend these guys and gals t… See More
I saw on cargurus that they had a price that was 10k less than anyone else. I drove straight down from Barstow and Saul Mendoza was my salesman. He and the finance team did everything they could to keep me at the price I saw online and I drove away in my new 2021 Durango!! Definitely come see Saul you wont regret it!!
Carlos was super helpful, professional, and polite. Service was done quickly.
We called ahead of time confirmed the price on a 2020 cherokee when we got there, manager was rude when we tried to haggle the price advertised and I was told well if you dont buy now I have 2 other people later today to view the vehicle, and another note we set the appointment to go, when we got there the vehicle was filthy windows left rolled down spider webs and dust/dirt in the interior of the car, car is still advertised online as of 8/30/2021 a week after we visited so much for it being a trustworthy dealership.
Purchased a 2021 Charger GT. Ricky my sales guy aka Ricky Bobby was cool and answered all our questions. All the folks at the dealership were very nice and helpful. Thanks again
Love the place . Nice people Diego is the best thank you sir..
Would highly NOT recommend. They had a Jeep Wrangler listed on Autotrader for a decent price. When I went for a test drive the sales guy completely ignored me when I was asking where I should go as I didnt know the area. Instead he sat in the back and was on his phone the entire time. When it came to the price, it was essentially a bait and switch. The price listed was way off from what was offered to me. Apparently there is a $4,000 non optional anti-theft package that could not be removed as well as a few other little things that added up and they were not willing to work with me. Overall, it felt very unprofessional and shady.
Should have read the reviews before going here. We drove about an hour to see the deals that they posted in their website. I called them to make sure that they are still running the deals, they said yes. As soon as I got there, I asked if the car is still available, right now they said it is sold out. They are all scammers, be careful they will add lot of mark up. They posted cheaper price with lot of deals in their website, trying to lure people to come to this dealership. The price that they offer is way too high compared to other dealers nearby us. We told them that do not run our credit. I got notification that they run my credit twice, not even one. We were waiting in the dealers for about 3 hours. One sales guy saying the deal is only for purchase, in fact it is said for LEASE. I think he is blind and cant read a word in the ads that they posted online. We asked him lot of questions and he just left us. Literally, zero customer service. Be careful dealing with them, they are all crooks, running the business without ethics. WHAT EVER they offered online, it is not true. Dont waste your time with this dealership! I would like to give zero star if there is that options.
Hemet CDJR service personnel and technicians are great. Kudos to them and the Service Manager.
I had a great experience here the customer service was great the guy who helped me was new but he was very polite an they were fast o will definitely be back