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NAPA Auto Parts - Genuine Parts Company
1343 Chicago St, Hammond, IN 46327, United States
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NAPA Auto Parts - Genuine Parts Company
Comments
Jo
Review №1

Horrible service. Ordered parts from them, parts were supposed to arrive at the store the following morning. Never received a call from them telling me my order was in. Stopped in after work to pick up my parts just to find out my parts were never ordered. Staff is incompetent. Would never recommend them to anyone. It just sucks that NAPA is my preferred store to shop at. This store just sucks.

mo
Review №2

Great place, got me my part so I could fix my car trunk handle. Got it pretty quickly too!

La
Review №3

Got most of what you need in stock

Jo
Review №4

So far so good. The folks there are real pros and always willing to help.They even had some bushings I was sent there after watching a YouTube how to video.

Mi
Review №5

Knowledgeable. Experienced staff. This is where you go if you need something uncommon. English definitely a plus

Ke
Review №6

Friendly and helpful, had the hydrolic fluid I needed! Thanks!

Da
Review №7

I have a 1967 Ford. I needed a new v belt for the AC. Nobody, not even rock auto had one without the notches. This place got me one in one day.

Co
Review №8

This stores employees are rude and condescending, customer service is dead obviously

Fe
Review №9

Better parts fast service . they dont put you on hold for hours

A
Review №10

The staff is helpful but they didnt inform us of the rewards program.And they didnt have any NAPA baseball caps.

jo
Review №11

Great place to get parts. They might be expensive if you dont have an account!

J
Review №12

Counter guys know their stuff, practically any part you need, they have it.

fe
Review №13

Good customer service 👍

Je
Review №14

Great staff and service guy gave me recommendation on saving me money as a owner operator 👍👍👍

Ra
Review №15

Good quality service took care of me

ca
Review №16

Called in to check if my battery warranty was still valid and Im asked for a receipt number. I usually keep all vehicle receipts in glove compartment. But for some reason its misplaced however I am a rewards member. I would think the purchase would be linked to the rewards account and to find out its not . So now Im purchasing a new battery from Auto Zone where they use customers phone number to find your warranties not receipts.

Ed
Review №17

Great staff, they are always very helpful. Good quality parts, i buy all of my car parts for both of my vehicles from Napa

Ro
Review №18

No good

Ni
Review №19

The store was clean am I part came in when it said it would be

Ju
Review №20

Good service Tony is the man keep up the good work.

Ke
Review №21

Courteous professionals that always have the items Im looking for, never a bad experience.

VJ
Review №22

Very good service

No
Review №23

Great place to go get the know how experiance. These people here know what they are talking about

be
Review №24

Very nice people and they always had the parts that I needed.

Ma
Review №25

Very helpful, I received personal attention that was 2 nd to none

ed
Review №26

Top notch auto parts store. Just what NAPA is known to be.

to
Review №27

Best service around, knowlagble staff. Never had a return in more than 20 years

co
Review №28

It was good for information and parts i needed.

Lo
Review №29

Ordered what I needed and came in later that day @ time promised

Ch
Review №30

Had battery problems, Greg was very helpful with the warranty replacement and advice on cleaning the contacts for the battery.

To
Review №31

Very friendly, very helpful.

SC
Review №32

Super expenses is what they are...smh

no
Review №33

NEW HOURSM-F 7 AM - 9 PMSAT 730 AM - 8 PMSUN 8 AM - 6 PM

No
Review №34

Parts right on time

jo
Review №35

Friendly people that usually have what I need or will get me whatever I need.

Jo
Review №36

Courteous and good customer service

Ma
Review №37

I do like this place

ka
Review №38

Excelentcustomer service

yv
Review №39

Good service

Ju
Review №40

Friendly people

St
Review №41

Good service

Ne
Review №42

Great prices!!

Er
Review №43

Excellent service

Ti
Review №44

They know how

Ma
Review №45

!!!!!!!!!!!!!..Fabulous

Ju
Review №46

Good place

Information
8 Photos
46 Comments
4.3 Rating
  • Address:1343 Chicago St, Hammond, IN 46327, United States
  • Site:https://napaonline.com/en/in/hammond/store/27605?cid=pl_yext_gpc_GenuinePartsCompany_27605
  • Phone:+1 219-931-2600
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–5PM
  • Tuesday:7:30AM–7PM
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–7PM
  • Sunday:7:30AM–6PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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