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Advance Auto Parts
1124 E 165th St, Hammond, IN 46320, United States
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Advance Auto Parts
Comments
me
Review №1

Been dealing with issues with my truck all day stop by this store The sales associate Daniel has been absolutely amazing in helping me find out what’s going on with my truck took time out to help me as well very glad I stopped here

Da
Review №2

Dont feel, very welcome. How do they stay in business

De
Review №3

The manager seems to be inattentive, sloppy and unconsernded regarding the location which she so called managed.

Na
Review №4

Want to argue over a brake pad warrenty...

Ca
Review №5

The guys working at this location were very helpful and got me what I needed. This is better than the other stores in the franchise.

Mi
Review №6

Always has the parts I need for good prices!

Mi
Review №7

This place is a joke ordered online for in store pickup.Should be ready in 30 minutes. Called next day I was told will be ready in 5 minutes.Went to pick it up fallowing day no parts.No sorry No nothing .THEY TOLD ME THEY CAN ORDER IT FOR ME. Really?!?!?!? Cancell the order.

Ta
Review №8

They got me together quickly friendly

Mi
Review №9

Two young women couldnt even help me purchase two license plate pig tails for my license plate lites! One had to ask the other, the first said she had plenty of experience. The second said, all we have is in this isle and it was the WRONG isle. They were closing in fourteen minutes! I left dissatisfied, with nothing..😦How sad.

Ma
Review №10

Nice people great service

La
Review №11

I would give no stars if u could...went there today and got lousy customer service....HELLO...Auto zone....

Ja
Review №12

Actually my favorite auto part store in area best workers and reliable parts

Ca
Review №13

Made a return here ....no problem

An
Review №14

Four stars only because I was able to order online and get 25% off and then pick up in store. Is cheaper to order online and then pick up

Wh
Review №15

Great customer service

C.
Review №16

Always helpful.

Br
Review №17

They didnt honor a warranty on a battery I returned. The store associate told me they had to charge and determine why the battery was bad before they could honor it. Otherwise, I love shopping there.

Do
Review №18

Staff is amazing just did not have parts I needed

Sa
Review №19

Very helpful very nice clean store and being a young lady is nice when they talk to you like you know what youre talking about LOL

Yo
Review №20

Very well respected friendly and courtesy and excellent customer service.

Jo
Review №21

Management needs improvement

De
Review №22

Went online got a discount great deal

Re
Review №23

Went to buy coolant for my car wasnt sure which one to get. Very helpful.

Od
Review №24

Used the ups store located inside store.

Jo
Review №25

Had what we needed. Just about no wait time.

Ro
Review №26

Good

J
Review №27

Non stop constant turn over. Most staff is not knowledgeable about cars. Parts ordered online never pulled as advertised. They refuse to check engine codes unlike competition next door (yet they are suppose to per corp). They close at 8pm unlike Auto Zone next door stays open till 10pm. Only good part is brands like Moog and discounts for online ordering.

Co
Review №28

Very clean and helpful.

Ed
Review №29

Really bad service, not a good people

At
Review №30

Purchase windshield wiper getting ready for winter they put them on.

Ru
Review №31

Great customer service great prices

Ni
Review №32

I like this place better than O Reillys. This was my first visit. The prices are also cheaper.....depending on what youre looking for.

Ca
Review №33

GREAT SERVICE!! PUT OUR WIPERS ON WITH NO PROBLEM!!😇

Lo
Review №34

Has what we need

Da
Review №35

Guys were very helpful got what I needed a lot cheaper than the dealer.

La
Review №36

Good but alot of times they dont have part on hand so u might want to order few days ahead of time

Fe
Review №37

Helpful people. WAY faster service than AutoZone. I always get 20% promo codes through e-mail.

Tr
Review №38

Nice place for auto parts. They could have more of a variety. However the product worked

Sa
Review №39

Great selection of auto parts. nicely price and rewards available when you join their rewards program.

He
Review №40

Helpful. They answered qurstions easily enough. Unfortunately they didnt hsve part I need, 4 days to order.

ZL
Review №41

I used to get parts at another well known auto parts store and then I would get home and the parts wouldnt fit and they would not be for the correct vehicle so then I went to Advance Auto got some parts went home installed beautifully everything was right now this is been going on year after year I love the place I dont have no problems

Gl
Review №42

Helpful and polite

Ni
Review №43

Great staff. Higher prices but better parts

Ma
Review №44

Staff stayedon the phones ignoring customers. I will over look cause I like Ad ance

ma
Review №45

Advanced auto is my favorite brick and mortar auto parts store.

Ro
Review №46

The people that work at advance auto are very helpful. They changed my battery and replaced my windshield wipers

Da
Review №47

Reasonable prices on quality parts. My only complaint is theyre always short staffed every time Im there.

Mi
Review №48

System was shut down. Had to come back later

Wi
Review №49

Unlike AutoZone they actually order the correct parts if they arent in stock.

Ch
Review №50

Very nice management very professional and courteous.

Ja
Review №51

Those women do not know what they are doing

De
Review №52

Staff was friendly and helpful.

La
Review №53

Found what I needed and excellent customer service

V
Review №54

Poor customer service

Ma
Review №55

The best service anywhere.Hands down!

jo
Review №56

Loved the great service and the promotions they have

sh
Review №57

Friendly and efficient staff

ky
Review №58

Found what I needed

Le
Review №59

Helpful

Ri
Review №60

Never going back to this one again

ed
Review №61

Just another run of the mill chain store. Nothing special.

Ma
Review №62

Always good service and parts

Mi
Review №63

Just stop by to buy a few things

Al
Review №64

Staff was not very knowledgeable. Gave me wrong parts. Had to go back twice.

Ke
Review №65

Great parts3

Ca
Review №66

Great service

Jo
Review №67

Good prices

Vi
Review №68

Decent workers.

Lu
Review №69

Good service

Ma
Review №70

Excellent Sales team

th
Review №71

Every thing your car need

Mi
Review №72

Tried charging me way to much

Je
Review №73

Very friendly staff

Fl
Review №74

Only one employee

Kh
Review №75

Good staff

Da
Review №76

Its Good

Ju
Review №77

Great service

Da
Review №78

Have quality parts

Fo
Review №79

Service is poor

We
Review №80

Warranty is good

Fr
Review №81

Nice

Al
Review №82

Its clean

J
Review №83

Everything

MA
Review №84

Gas flight

Fr
Review №85

Cheap

Information
18 Photos
85 Comments
4.2 Rating
  • Address:1124 E 165th St, Hammond, IN 46320, United States
  • Site:https://stores.advanceautoparts.com/in/hammond/1124-east-165th-st?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 219-937-0396
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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