Our salesman Adam Malec was so patient and helpful. We put a deposit down on a car and it arrived earlier than stated which was a nice surprise! Adam has been very helpful after the purchase which talks to their customer service - its not just about a sale and the next customer.
I bought a new G70 from Adam. Excellent purchase experience. Hes professional and answered all my questions. I had already knew the vehicle I wanted going to the dealership and Adam walked me through purchase process efficiently. It was about as quick as it couldve been, which I appreciated. Im an out of state buyer and the dealership took care of paperwork and mailed me title and such so I could get the car registered in timely manner. I would be a customer again.
Great experience with Napleton Genesis of Glenview. Yordan was extremely responsive and willing to answer all of my questions/requests. Additionally he kept me updated on the delivery of my vehicle and even took picture of it for me. Jim Sudol was equally as impressive as i worked through Jim with final negotiations, my trade in and the final numbers. Even the Finance team was great to work with :). All told very pleased with the professionalism and ease of doing business. Thanks
Totally smooth experience from initial contact via Genesis Concierge through purchase and driving the car (2022 G70 Launch Edition) home! The staff at Napleton and professionals across the board and were very pleasant to work with.
This is the worst dealership i had ever visited. I went in to trade in my genesis to a newer model they welcomed me good. After the deal is done and the manager agreed to the price. After 10min he printed me with a higher price and says if you are not ok then dont buy the car. I asked him why came up higher, all he says is dont buy the car. Finally i agreed to the price then he says i have few others coming tomorrow to see the car if they dont buy i will call you. I never met a dealer with such a behaviour. I never go here even for my servicing. No ethics at all.
Purchased a Genesis GV80 and absolutely LOVE the vehicle and all its features it has to offer. However, was extremely disappointed by the service I received from Jim Sudol (Sales Consultant) as his level of communication and lack of follow-up is a disservice to this dealership. I initially visited Genesis of Racine however, they did not have my vehicle which is why I went to Glenview. However, when I got there an error had been made and the vehicle was unavailable. At that point, I then special ordered mine which again I love. In the end however, I did not receive the price they promised me and there was a scratch on my brand new vehicle. I have attempted to contact the Sales Consultant along with copying the Sales Manager with no luck what so ever. There are many Genesis dealerships available and for the price of the vehicle I would highly suggest utilizing an alternative facility.
Great service and amazing car.
We had an amazing experience with Genesis of Glenview! My wife and I came in to learn about the GV80. Our sales rep, Marc Gibrick, was fantastic. He was extremely knowledgeable about the suv, and was a pleasure to work with.We also has the pleasure of working with Jimmie Page, one of the two general managers. Jimmie was a great guy and fun to work with. It’s really clear that everyone that works there loves working together and everyone we met was fantastic.We would highly recommend buying a car from this dealership. You will really enjoy the experience.
The entire experience over at Napleton Genesis of Glenview was excellent. Honest, communicative, relaxed and very pleasant is the way to describe our visit, particularly our salesman Marc Gilbrick whom weve had the pleasure to meet. BTW those GV80s are wonderful!See you again and thank you!
Made it mandatory I have Luxcare in order to get the car
This dealership, particularly my salesman, Marc Gilbrick, worked hard to find the exact car I wanted. They were honest throughout. I am very happy with the deal I got and would recommend this dealership to everyone.
Absolute top notch experience from start to finish. The people at this dealership were kind, knowledgeable, patient and invested in me making a smart choice about my purchase. I would highly recommend to anyone looking for a new car!
I bought a Genesis G80 from Napleton Genesis of Glenview. I worked with Jimmie Page the Sales Director. I want to thank both Jimmie Page and David Choi for making this one of the best experiences I have ever had purchasing a vehicle. 2 of the best managers Ive ever worked with. I highly recommend visiting this dealership and working with these gentlemen.
We can’t wait for the Very Exciting New GLENVIEW HYUNDAI/GENESIS Grand Opening! Coming Soon in 2019 👍This stunning refresh brings an atmosphere that’s totally remodeled from the ground up to create the Ultimate Luxury Customer Involvement Center to experience all of the product lines we offer. The entire Family is here waiting excitedly, but patiently, just like you to be part of the state of the art facility to serve you better. We still have the friendliest and knowledable family at your service to assist you any step of they way with no hype or high pressure sales to worry about. Come in for a brochure and a few laughs with our staff and grab a coffee and a donught with Jake & see what all the excitement is about with the new 2020 PALISADE. (Coming soon) We love to show you all the incredible SAFETY features offered on all of our models to give you and your loved ones piece of mind when out on the road. We offer pre-Loved as well as NEW units to choose from with Leases and low monthly payments to fit every budget👍 Your NAPLETON advantage gives you access to an almost unlimited selection of models and products to Excite and Satisfy even the most discerning auto enthusiast. ❤️
The Reason Genesis models are failing is because of dealerships like Napleton.