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Mancuso Motorsports
3124 W Lake Ave, Glenview, IL 60026, United States
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Mancuso Motorsports
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Ja
Review №1

Aweful experience. They held onto my car for about 7 months. When I got it back with a hefty bill, they had not fixed 3 of the things I initially brought it there for. The gas gauge still did not work and neither did the speedometer. They charged me full price and pointed me to better mechanics for the things they lacked the experience and expertise, but did not bother to help me find the better shops. They hinted my car’s body work was also probably too expensive the way they do it.

Ra
Review №2

I purchased a Range Rover from Mancuso mid February. Being from Florida flying to Chicago was a little bit complicated, but at the time I thought it was worth it. Prior to putting the deposit on the car, I carefully looked at the photos on the website. I discovered there was a dent on the passenger side door. At that moment I should have kept looking as THIS SHOULD HAVE BEEN A RED FLAG that they were going to sell this as is since it was NOT disclosed. After telling John about the dent, I had to convince him to cover the fix ($300-$400).I also wanted to make sure I did everything I could to protect myself from any mechanical issues on the truck so I went ahead and got a PPI inspection from Land Rover done. The tires did not pass inspection because they were completely worn and Mancuso was “kind” enough to supply the car with 80$ tires. The car was also due for all of its maintenance including oil change and filter, cabin and engine filters.I fly up to Chicago with my girlfriend and get to Mancuso and the car is parked in a dim lit parking garage. Given the weather in Chicago was also snowy and cloudy, we did our best to do a physical inspection ourselves of the body and paint.Jake the sales associate took us around for a drive and the truck itself drove fine. After finalizing the paperwork, we were on our way to drive to Florida. Now of course after arriving in Florida the car on the outside was very dirty (ice, dirt, salt, the works) and only after getting home and hand washing the car myself did I start to notice some serious flaws on the passenger side of the truck. There was very bad overspray and distortion in the paint work. Also, on the inside of the front passenger door a significant crack that ran down the door.The Carfax was clear and none of this was ever disclosed by Mancuso. Faults of this magnitude could not have been missed by the dealer.Before learning all of this mind you, I had already taken the truck to a Land Rover service shop due to the PPI inspection stating it was time for the regular maintenance.I was obviously disappointed so I tried to first see if 2 of the best detailers in town could do something to help out with the paint but both stated that the paint was far beyond something they could do to make it look good. So my next stop was to go to a body shop here in Orlando (Samuel’s Auto Body) whom are the best in Central Florida and I had used them before. They gave me the news which I had already figured which was that the truck was indeed in an accident and previously T-boned and that for the dealer not to have noticed is just pure nonsense. (the back passenger door didn’t even close correctly and was not flush with the truck).John was quite hostile and decided to not only play the ignorant card but tried to put the blame on myself. After going back and forth with him he said he would give me a refund on the truck, but ONLY FOR ME TO RETURN THE CAR - PAY FOR THE SHIPPING, AND LOSE THE $1,200 in parts and labor that I had already invested for maintenance vs. me to now pay $1,000 more to both repair and repaint the damage to the passenger side doors.Getting my title for the truck was another situation. The weren’t organized or quick with it whatsoever. I waited for over a month, and if I had not inquired about it I would not have received it until even later than that.Honestly, there are bad reviews for this business for a reason. Mancuso reminded me, “if you leave a bad review, it affects our sales and money we bring home.” I didn’t appreciate that comment as if it were supposed to prevent me from writing an honest review.I assumed good nature of the dealership since their were no accidents on the carfax but when you see any good lighting on the truck, the flaws show.They knew what they were selling, and I DO NOT recommend Mancuso Motorsports to anyone.

Do
Review №3

Working with [email protected], we had the best online car buying experience ever.Negotiating the deal, finance terms ([email protected]), arranging trade-in and purchase transport between Illinois and Oregon -- everything went smoothly without stress or hassle.These guys were great. Highly recommended.

An
Review №4

Great experience. Car arrived exactly as described, and they had no trouble allowing my friend in Chicago to look it over and test drive it for me before purchase. The dealings were fair on price both of the car and my trade, and we arranged a 4 year comprehensive warranty as part of the deal. My car arrived in Minnesota on an enclosed trailer and was spotless as described. The same trailer took my AMG back on trade. I love my new(to me) Panamera Turbo!

As
Review №5

Fantastic dealership experience at Mancuso Motorsports. Everyone I met was very friendly and knowledgeable. They made the process quick and easy, and I left feeling like I got a great deal! Would definitely recommend them to anyone.

Da
Review №6

Excellent, professional service by my salesperson, Jake, including an initial follow up at 9pm just minutes after inquiring about the vehicle I saw online. Any questions or concerns I had were promptly responded to, which is important for an out-of-state buyer. I was driving the car just 3 days after seeing it with no issues. Service and shop were also impeccable upon arrival. Would definitely come back again.

As
Review №7

The number of times Ive emailed and called the manager (Jonathan) with no response is outrageous. They did not properly file for title and taxes so we had to do it ourselves when registering the car, then we had to fight for them to give us the refund for what we paid when we bought our car. Took about a month. We purchased the warranty knowing we could cancel it later for a partial refund. Took a few weeks to even get a response to our several emails and calls. We got the paperwork filled out within hours of it being sent only to find out a month later that it was never sent to the warranty company. This is so unprofessional and uncalled for. We will never purchase another car from them and will be going elsewhere for any service needed. For the market they are in, I would have expected customer service to be a priority and its not.

Ju
Review №8

Top notch - Couldnt have asked for a better experience. I was shopping between a pre-owned Aston Martin and Jaguar F-Type, and Mancuso had the most beautiful and pristine example of the latter. The entire experience with Caleb was informative, no pressure, and enabled me to make the right decision for what I was after. I couldnt be more appreciative of this dealership and their customer centric process.

Ca
Review №9

I’ve had the pleasure of doing business with Mancuso Motorsports and I have to say, not only are they a reputable company, but also offer some of the best customer service in the Industry. I would travel to Chicago specifically for doing business with Mancuso Motorsports and their representatives. It truly is an experience!

Mi
Review №10

Mancuso Motorsports is in a league of its own. Their customer service is impeccable from my first interaction until my sale was complete. I will definitely recommend them if you are in the market and will give my business to them again in the future.

Sh
Review №11

CV Half Shaft replacement $740. Oil pressure sending unit replacement $550. Timing chain replacement $3100. I purchased this vehicle 7 months ago from a very nice guy at the car lot. Never buy a economy vehicle from a luxury dealership. Thanks for the lessons.

Bi
Review №12

2014 Porsche 911: I had a very pleasant experience with my purchase from Jake in March of this year. Jake was very professional and he was able to answer all my questions in regards to the condition of the car before the test drive. Upon arriving at the dealership for the test drive, the car was clean and ready. Jonathan made the purchasing/financing experience very pleasant. I highly recommend considering Mancuso when looking for a used high-end or specialty vehicle.

Jo
Review №13

My experience with Mancuso Motorsports was horrific. I purchased a Porsche 911. Every picture displayed in the ad hid the reality of this nightmare. One of the pictures clearly showed the Porsche factory radio which had been replaced with a junk radio once the car arrived. The interior was a dirty disgusting mess and it took almost six weeks for Mancuso to supply me with a registration and plates. So there my car sat with no ability to drive it or fix it. Worse I had to call every day multiple times to determine if there was any progress...I would rather walk than purchase a car from Mancuso.

We
Review №14

I bot a 2015 Porsche from These guys and had a great experience. Living in Nashville 7 hours away I wasn’t able to see the car until it was delivered to me. I was nervous buying from an out of state dealership without test driving or seeing in person. But my sales rep Jake couldn’t of done a better job holding my hand through the process. And Jonathan in finance approved me within minutes with a very low rate. Great car, great price, awesome experience!

Da
Review №15

Recently purchased a Range Rover Sport SC ... I can honestly say it has been one of the best auto buying experiences I have ever had. The sales staff were honest about the car and any little issues there may have been. All I want is honesty and good service. They have shown me the best of both. Recommend highly.

Ma
Review №16

I recently purchased a vehicle from from Mancuso Motorsports and had it shipped to me in Newport Beach, CA.... I worked with Jake who was very respectful, transparent, and efficient. After speaking to Jake about the vehicle for the first time, I felt comfortable enough purchasing the vehicle without seeing it (which was a first for me). It took only one conversation to land a fair price. They also arranged financing for me within an hour to follow and managed to wrap up the deal in less than 48 hours. I would definitely recommend the Mancuso team. Theyre great!

Ba
Review №17

I really cannot articulate the awesomeness of this dealership! First of all staff is great, Jonathan and Jake are a great team. This was my 41st car purchase and I must admit it was the easiest car purchase Ive ever experienced. There was not even much negotiation, we settled on a purchase and trade amount within 2 minutes. Financing took maybe 20 minutes and out the door in under and hour. I really cant say enough nice things about this place. If youre looking for a new performance car. Go, no Run to Mancuso!

Jo
Review №18

Best car buying experience ever!!! Fantastic! I knew which car I wanted and actually got to complete the whole experience via text etc. They were honest and took care of everything. This is actually how buying a car should be. Thank you. Will buy another car from you in the future. For right now I shall enjoy my perfect Lotus Evora 400. Wow!

Da
Review №19

Initially, I was a little apprehensive to walk into Mancuso Motorsports. It was a little intimidating for an average joy (like myself) to walk into a dealership that houses a field of high end and exotic cars, but they were the only local dealership with an Audi RS5 and I had to go see this car in person. However, this was two years ago, and I am fortunate to have now purchased my third vehicle from them.My overall experience was a very pleasant one. I do not shop anywhere in the market for a vehicle because I genuinely feel valued as repeat customers. They are well above average with their prices on a trade-in. They have an excellent and a well-priced inventory, and they are an honest, helpful calibrated group of professionals that work collectively as a team to achieve superior customer service.Overall, I would recommend any and every one to Mancuso Motorsports. Frank, John, Jake and Katie are an awesome diverse group of individuals that can relate to just about anyone. #5stars

Al
Review №20

The service and experience with Mancuso Motorsports was outstanding and tremendous. I purchased my classic car and had it shipped to Connecticut. Jake Genzink took care of me and he is great. Great price and the vehicle was better than described. I give Mancuso Motorsports 5 Stars. Buy from them with confidence. You will not be disappointed. I am truly pleased and thrilled with my experience. I would buy from them again without hesitation. Thanks again Jake and Mancuso Motorsports for everything. Albert Sosa

Ma
Review №21

I am a dealer out of South Florida and Ive been looking for an RS7 with factory satin paint. I am very particular, definitely picky/borderline OCD-especially with purchasing vehicles. Jake Genzink knocked this entire transaction out of the park, truly one of the BEST buying experiences Ive ever had. Not only do I recommend buying cars from Mancuso, I will be buying from these professionals again in the future. Thank you Jake for the persistence & excellent customer service, I look forward to the next time!

Pe
Review №22

I am a Iraq Disabled Veteran who believes in America and honor. I foolishly purchased a 2009 Buick Enclave from here. When I arrived I was told the vehicle was on it way and not on site. That was the first warning. That fact I Didnt now until I received my Title this week was I was purchasing a vehicle from a private owner through this dealership. Less than thirty days and two thousand miles later the traction control is out, the auto start has quit working, the sun roof is out or never worked, the vehicle has someone personal items in the glove box and trunk. Very disappointed . Plus the price went up $1000 once I secured my own financing instead of using theirs. I was verbally told I had a 4 year/4000 mile warranty, but my paperwork in the purchase says as is. I was clearly out of my league. Everything is legal Im sure, but buyer beware.

Ma
Review №23

I have been a visitor of Mancuso Motorsports since it opened a couple summers ago. Even as an automotive photographer by hobby, it is always a pleasure to poke my head in and see what new and exciting inventory they have for sale. Even though I have no interest in PURCHASING a car, the friendly and polite staff still treat me with the utmost respect-as if I were a customer-as I do to them. Though small, Mancuso Motorsports packs a punch with the best cars for great prices. They are always friendly, always happy to help or assist you with any of your needs. I will continue returning to Mancuso Motorsports for as long as I live!

Ni
Review №24

Without a doubt, the best car buying experience I’ve had. I worked with Jake during my sale. He was knowledgeable about the vehicle and there was ZERO pressure whatsoever. We simply worked together to come to the best deal for all parties involved. It was refreshing. Furthermore, we discovered a couple of issues with the car on the test drive and Mancuso took care of them no questions asked. I’ll definitely buy from Mancuso Motorsprts again and recommend them without reservation to anyone in the market to buy!

ar
Review №25

I bought a car from them which cost me 200,000 dollars and it was perfect it didn’t make a dent in my bank account because I’m so rich I can do anything I want. I gave this car to a random guy because I’m so rich I can do anything. The service was great and will come back again to buy another 200,000 dollar car to give away.

To
Review №26

Purchased a pre-owned vehicle here and found them to be excellent to work with. Very honest, no pressure sales approach. This was an interstate purchase and the dealer kept all of their promises on the rather complicated paperwork transfer. Beautiful inventory of vehicles in a great neighborhood. I would go back, for sure.

Be
Review №27

My experience buying a car from Mancuso Motorsports was beyond anything I ever expected. From the first phone call where Jon arranged to meet me at my convenience, to picking up the Range Rover of my dreams, every step of the purchase was painless. When I arrived at the dealership in Chicago, Jon was quick to take care of the parking fee so I didn’t have to spend any time in the cold. Katie accompanied me on a test drive and answered my every question about the Range Rover. She knew everything about the car and guided me through its operation. They were very patient working with my bank that repeatedly re-drafted purchase documents. I should have let Jon handle the financing.I had searched Range Rovers for several weeks before I saw theirs. It was by far the “cleanest” I had seen and in fact I didn’t find any measurable wear at all. This attests to Mancusos high standards and discretion selecting their inventory. Jon researched the Range Rovers history for me and even confirmed the date of the last oil change. A five-star experience all the way. Bert Sandlin Lake Forest Illinois

Pe
Review №28

I bought my fist 911 from Mancuso and worked with Jake. They were very responsive and courteous. I live over 1000 mi away and they worked out shipping as well. Very pleased with Mancuso and their team.

Mi
Review №29

I Recently bought a 2011 Audi s4. I was very pleased with the professionalism and helpfulness of everyone that I encountered. Jake, the salesman I was working with, was very knowledgeable and was very enjoyable to work with. I am extremly satisfied with the car I bought and would highly recommend Mancuso motor sports to anyone looking to purchase a vehicle.

Ia
Review №30

Happened to walk in and browse while on a business trip from Dallas. The president, Mr. Mancuso, happened to be in and overheard my conversation at the front desk and walked out to greet me and chat for a moment. I thought that was fantastic given the fact that I walked into Gold Coast just nearby and not one soul of maybe 5-6 staff, most of which were just talking, not on phones or emailing clients, managed to even acknowledge my presence. The owner himself took the time to speak with me. That says a lot! Its a great place to consider making your next purchase!

Mi
Review №31

MOST POSITIVE car buying experience of my life. Ive owned or leased eight cars over the past 20 years, I usually dread the process. Not anymore. No hard sell, no pressure, no games. From start to finish- I was assisted in finding the car that I was looking for by Frank, always considerate of both my needs and budget, and John walked me through the process of financing through a much simplified system compared to dealers that are tied to say Ford or GM that have no other options.Everyone there was great and friendly, even the dachshund, Frank Jr The Closer, made me feel at ease. Friends and family were all impressed by the deal and beautiful Acura I drove home in. I highly recommend Mancuso, I found my car and many others I was interested in on their website, even if you want to drop in and just check out the amazing automobiles on the floor, its like a museum to horse power and an overall beautiful space.

Do
Review №32

Sold me the highest priced X5 suv in the entire country that wasnt close to worth the asking price. Fault memory was a mile long and had a blown front diff. Either they dont care about inspecting the vehicles they pick up from auction or they know and scam buyers. Upon further detail I found food, pop, and garbage in the seats as if it was only polished up for the sale. (Most niche dealerships buy junk from auction and sell it at a premium). Staff was friendly and professional but I would have more than one shop inspect before you are stuck with a lemon they will make you sign a waiver signing away your rights to a lawyer for a lemon upon purchase so be careful!

ha
Review №33

Easiest purchase ever! Jake was very friendly and a joy to work with. We agreed to the deal over the phone, and the next morning I was in and out with my new-to-me car inside of 35 min, including time to play with Frank Jr., the showroom Weiner-dog.

lu
Review №34

Walked in they have beautiful luxurious cars. We were looking for a 07 BMW X5. They had one with low miles so we bought it. Weve owned it for 6 months its an amazing truck however weve had no but problems with it. Rear suspension got replace cost us 1200 w warranty. Had a oil leak gaskets and covers got replace took it in two different times to get it fixed another 800 w warranty. now we have anothe oil leak BMW said its the alternator braket or something to do with the alternator. Im expecting to have to pay another few hundred. Also when I turn or go backwards u can hear a big sound like metal clapping. Regret buying the truck from them. Funny thing is it only had 40k but like a said its a lemon with nothing but problems. Dont waste your time or money.

ke
Review №35

Sold me a range rover the engine was ticking as soon it it was delivered to me in michigan. I i called immediately due to the fact half the front bumper was missing. Around the gear shift was cracked in several areas. Door locks didnt work. Dont trust their pictures. They talk really nice at the beginning. They did refund my $1000. Down payment. However, i had to put over $2000. In the vehicle immediately. The engine has since blown. Stuck with a car i cannot drive. No one cared the owner never contacted me after multiple calls as well. Their all on the same page. Buyer beware.

Ja
Review №36

I bought a 2012 Range Rover and overall was treated very professionally. I recommend this place.

Ma
Review №37

THEFT STAY AWAY.. everything is priced x 4 times the market value.. robbery business

An
Review №38

Just recently pucrchased a 2006 bmw 325xi from them. Very kind and respectful, Ill for sure be looking and you guys later on in the future.

To
Review №39

Amazing selection of high-end sports cars nestled in the Chicago skyline

Mi
Review №40

Awesome people and great cars. Not only do they sell top-of-the-line super cars, but you can also turn to these guys for help finding your average used sports car or anything for that matter.

Za
Review №41

Bought a car 5 weeks ago just got my first car payment for a car I still don’t have ...

Je
Review №42

I bought a 2005 acura TL the saleman told me that the engine an transmission were in excellent condition six months later only put 3500 miles on the transmission.Now I need a new transmission going to cost me damn near 3000 dollars the mechanic said the transmission had to be going bad when i bought it so if I was you be were of BS salemen from this dealership.

Pa
Review №43

A very nice place.

Ja
Review №44

A really professional service

An
Review №45

They kicked me out cuz I was 15?????????

Information
54 Photos
45 Comments
4 Rating
  • Address:3124 W Lake Ave, Glenview, IL 60026, United States
  • Site:http://mancusomotorsports.com/
  • Phone:+1 312-624-8586
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:10AM–4PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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