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Verizon Authorized Retailer - RW
1050 N Delsea Dr, Glassboro, NJ 08028, United States
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Verizon Authorized Retailer - RW

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Ly
Review №1

I came to get a new phone at this location and was helped by Z. He was absolutely amazing and helpful in every way. I really recommend going to Z for any future visits at this location. Quick, easy, and everything was transferred over perfectly.

PA
Review №2

The service, professionalism, and technical knowledge I received was second to none. I enjoy a very high level of service and had one of the best experiences Ive had buying a phone. I will be back!!!

Ja
Review №3

Z was so super, patient and helpful! Definitely make the effort to go in. You’ll be well taken care of.

Mi
Review №4

I came in today to take advantage of the new Iphone 13pro deals. I was approached by Zoilo right away. He made the sale and transition to a new phone easy and stress free.

CA
Review №5

The technician who helped me to set up my iPhone did an excellent job! There was a problem with getting the account set up but, Zoilo Ventura went the extra mile to make sure I got everything set up and operational.

Ed
Review №6

Excellent service. Knowledgeable staff.

ba
Review №7

System nation wide was down. No inventory.

De
Review №8

Went into this Verizon after having the worst day / luck with my phone. Called in beforehand in order to NOT waste my time as I wasnt sure if they would be able to help me. After speaking to the representative on the phone (who assured me they would be able to take a look and help me out) I headed on over immediately. Upon arriving to the store I was greeted by an older man. Definitely not who I spoke to on the phone just a few moments prior, however I explained my dilemma to him. Before even really being able to get out three words the old man was already cutting me off, talking down to me as if I was incompetent, and then refusing to look at my phone. I asked him one more time if he could just look at it for me before completely writing me off to which he replied Im already looking at it in your hand. Ive never been in so much awe. He didnt even TRY to do his job in assisting me. He was blatantly disrespectful and extremely rude. School starts for me tomorrow, and in order to get into my school database, I need my phone. He felt the need and urge to try and mansplain how a phone works as if I dont know how an iPhone works. Definitely NOT a good experience and I will be calling verizon corporate to discuss my terrible experience with this terrible man.

ra
Review №9

Went there this morning and was having a big problem with my apps crashing.The gentleman Tyrone took my phone and after 20 minutes had it up and running. He didnt try to sell me a new phone which I thought I needed .One smart dude. I need my phone for work and he saved me a ton.So when I need my upgrade which is soonI will be going to him in Glassboro.

Je
Review №10

Terrible experience. I came to this authorized Verizon retail location over the weekend and had literally the most ghetto experience ive had at any store. To begin it was freezing in there, made it uncomfortable to even continue with my transaction. The employees were really nice but you can tell they don’t have the right resources to help customers. I was surprised that the store looked like that considering its in a good location. Gloucester township has strict laws on heating and a.c for tenants/renters and yet there was no heating in that store. We looked into R-Wireless- theyre pretty well off with a decent amount of successful stores. No need to have employees or costumers in an unsafe working environment.

Jo
Review №11

Very knowledgeable, great people skills

Ja
Review №12

I went in looking for a particular device and the gentleman told me that they simply didnt carry it. Didnt try to change my mind, upsell, or hassle me into a deal. I didnt buy anything, but I applaud that level of honesty.

An
Review №13

I just bought an iPhone 11 for my daughter. My sales associate was Will Benton and he was awesome. Super helpful and very friendly. He made the entire experience very pleasant and easy. I highly recommend this store and this sales person

Kr
Review №14

Great place. If you are looking for a upgrade...come here.

Di
Review №15

I went to this store today, because I needed a new phone. Tyrone waited on me. He was very patient, and transferred my contacts, wallpaper, messages, gallery, and Memos to my new phone. I had done research into the best Verizon stores around before I went to that store. I saw that this store had a 5 star rating, and now I know why. I highly recommend this store.

Je
Review №16

Staff was welcoming and inviting when entering the store. Jun was extremely helpful. Told him my situation and he presented all possible scenarios and the best solution for me. Went into detail when explaining my options. Jun made this transition on getting a new phone quick and painless. Great job!

Ma
Review №17

Very friendly and helpful

Ch
Review №18

Great Experience!! I recently upgraded my iphone and the associate named Will was great!! He spent a lot of time showing me all the new features and when I purchased the phone he was great with transferring my data from the old phone. Great personality and knowledge of the equipment even sent a follow up text to see if I had any questions. Great Job!! Thank you!!

Ju
Review №19

Had a great experience, went in to upgrade to the iPhone 11 Pro and the team there was amazing! Plus they had all the accessories necessary to keep my new device nice and safe.

Do
Review №20

Employees are very nice and helpful

et
Review №21

Theres so much to say about this store, everyone here is helpful and very nice. I was helped by Jun and he did fantastic. He was very knowledgeable and went above and beyond to help me. I traveled to the corporate store and they didnt even come close to what Jun did for me. I will be coming to this store from now on because this actually was the best experience! I recommend everyone this store...and Jun

Li
Review №22

I went to this location to get a new phone and had a great experience. When I first walked in, I was greeted by all of the employees and told there would be a short wait, which was fine since it gave me a chance to look at the different phones. Chris M then assisted me and was very helpful in explaining the different phone options. Once I picked out the phone I wanted, Chris explained some of the features and helped me set it up. Chris then took a look at my account to see if there were any ways to lower my bill, which there were. I love my new phone and am paying less monthly thanks to Chris!

Be
Review №23

The staff were very pleasant, but Verizon made it difficult for them to help me. I need a new battery for my phone and there were many hoops to jump through. Too many. My next stop is Consumer Cellular.

El
Review №24

Walked in this store and it was very busy, an associate greeted me as soon as I walked in. I was hoping it wouldnt be long but the acknowledgement made me stay. there were phones to play with while waiting. I was helped by June when it was my turn and I had an excellent experience!! I would give him more than 5 stares if I could. Not only was I greeted by him, he made the experience very comfortable. I didnt feel rushed when other people were waiting after me. He was honest with all the fees and the bundle. He definitely earns my business. All I can say that it was definitely worth the wait. Thank you r wereless and Verizon you picked an excellent associate!

Ry
Review №25

Great all around experience. Jun walked me through the process and was very knowledgeable about every question I could come up with. He was very personable and was a big part of what made this overall experience as good as it was.

S
Review №26

The service at this store is unparalleled! I have been a Verizon customer for over 10 years, and never have I felt more valued as a customer as when I was helped by the management and sales staff at this store. I highly recommend this store for all your Verizon needs. From now on myself, my family, and my friends will all be going to this store only, as they were simply that great!

Ma
Review №27

Very professional man. Everything explained to me in lay terns although Im not a tech person. Very pleased with service. Very knowledgeable. In and out quickly. I have a hard tine trusting reps usually but not in this situation.

Ga
Review №28

I had the best experience today with Tyrone he transferred all of my stuff.

Si
Review №29

Jun is an exceptional Verizon employee. He is very professional, helpful and friendly. We wanted to purchase one cell phone and because of his excellent service we purchased three cell phones. Jun is an asset to Verizon and we were very happy with the customer service. Many Thanks, The Boyle Family.

Jo
Review №30

This store is the best one I have been to yet. Right when I walked in, everyone was so inviting, but not in a fake way. They actually seemed happy that I came in. Everyone was very friendly, but Chris M went above and beyond. He not only helped me upgrade my phone, but he took the time to find me a better deal. I actually ended up talking to him for awhile, he felt like a friend of mine. Great service and great atmosphere. I will definitely be going back to them again next time I need anything

Co
Review №31

June is always the person I go to when I come here. He helps out a lot goes above and beyond. Im always thankful for his help. Great customer service from him too!

Do
Review №32

Jun was so helpful. I had to upgrade quickly due to my phone getting wet and he was great. Super nice quick and great service!

Jo
Review №33

I have nothing but good things to say to this store. The associate June was very helpful with my phone purchase. I switched from an iPhone to an android and I needed to get my pictures transferred. He completed it with no issues at all! He made me a happy customer and he was very patient. I was so relieved.

Jo
Review №34

June was the man! Really satisfied with his service. I went to pay my bill and he offered me a better plan. He helped me save money and also upgraded and got a tablet that I really want. Would highly recommend him!

Em
Review №35

Jun did an exceptional job helping me when my clumsy self shattered my iPhone SE between a car door. Although I have insurance, I was not able to wait for a new phone shipment, as this is standard protocol, and Jun was very understanding and proactive to my situation. (He managed to calm my nerves, too!) When he upgraded me to the iPhone XR, Jun went above and beyond to save me a considerable amount of money on my familys phone plan, as well. I got the impression that Jun really cares about his customers, as he stayed long past closing hours to make sure all of my questions and concerns were addressed. He even followed up with me later that night to make sure my new phone was working properly, taking the initiative to call me right away to help me troubleshoot a minor issue. I definitely recommend Jun, as I have never had a better Verizon experience. Youre in good hands with this highly talented and dedicated employee.

To
Review №36

Jun was a phenomenal help in the purchase of my new iPhone today. Extremely professional and knowledgeable with all questions throughout the transaction. He made the entire experience quick and painless and we will definitely be returning to this store for future business. Thanks Jun!

Ch
Review №37

Great help! Helped me get a new phone that is great for my business and great for me! Sal really made this process painless and actually likeable! Will come here for Verizon needs for here on out.

Ma
Review №38

I went to this store and I had a fantastic experience. I had a lovely salesman named Jun and he was great! He is so lively and he made me feel comfortable with upgrading to my new iPhone. I recommend anyone to go see him. Thank you Jun!

Ke
Review №39

Far better store then any other stores in my area. If I have a problem or question. They are my fix it, or show me how to do it. Cliff is top shelf!

Ma
Review №40

Jun was extremely helpful and gave gave me honest advice about which phone would best suit my needs. He wasnt pushy at all and I feel very comfortable with my purchase. Top notch!

Fr
Review №41

Chris M. was the best ever. He helped me with an issue I was having with my emails not coming through. Also, showed me some awesome tablets that I was considering buying down the road. Very knowledgeable.

Gi
Review №42

Jun seemed very optimistic throughout the whole experience. After telling my mom about getting her phone upgraded, she was able to get the S9+ for $300 off. This is why I would overall rate this 5 stars.

Ro
Review №43

Today I walked into my local Verizon Store, and for the first time, it was a true pleasure. I was eargerly greeted by June, he was more helpful than you know. I needed a new phone and he showed me several models and explained each one. He installed the glass covering and took his time with me. He was a pleasure to work with. I hope in the future if I need anything hell be available.

Ke
Review №44

I love June! He helped me with getting the new iphone. He was very professional, knows how to talk to his customers and it was an easy process. I walked out a happy customer!! . I would be referring him to all my friends here in college. He is a great asset to the store plus hes kinda hot ;)

De
Review №45

If you go to this location and a young blonde/brown haired girl tries to help you, either request someone else or go to another verizon location. she is rude and not helpful whatsoever. i was there for not even 10 minutes on Sunday morning 2/2/20 and left to go to the Egg Harbor Rd location.

Ni
Review №46

Jun was an incredible representative to work with when I went in to purchase a new iPhone today. He made the process extremely smooth, quick, and easy. Going forward, I will make sure to use Jun for all of my Verizon needs. Thanks again for a great experience today!

Do
Review №47

I just got with the times and bought a smartphone. The representatives there made the process very easy. My last phone was a flip phone so my representative, Jun (who was an absolute DREAM to work with) spent 2 HOURS teaching me how to use it and setting it up. Most young people wouldn’t do that these days but he really went above and beyond. I really appreciated it.

Ke
Review №48

My experience was flawless and seamless. I was greeted right away and Jun was very helpful and answered all my questions. He made sure I left happy and excited about my purchase and that I got everything I needed.

ju
Review №49

My salesman Jun was incredible to work with. Its funny we both have the same name and it was a comfortable experience. He assisted me with all my questions. He was very professional and everyone there is helpful!

Ji
Review №50

*Edited from 5 stars to 1...See below*First off this is an Authorized Retailer branded Verizon.Im editing this review because I was told insurance was put on both of the phones we upgraded to back in August of 2017. Fast forward a year and a few months.. I need to use the insurance and in told that it was only put on my wifes phone. I remember the transaction.. They were supposed to keep the plan and insurance the same, as its been for years with us and Verizon Wireless. Just visit an actual Verizon store.. Not an authorized retailer.

Ca
Review №51

Jun was very attentive. Very informative and helpful. I’m extremely impressed with the customer service skills this branch has. I came in with some phone issues but with the help of Mr. Jun everything was resolved and went smoothly. Sincerely a loyal verizon customer!!!!!!!!!! I would recommend this store to any verizon costumers if they need any help!

Da
Review №52

Cliff from this Verizon store was amazingly helpful. I showed up later then I shouldve and he had to stay late for me but was not annoyed or trying to rush me whatsoever. He was the only one there and helped others out all while helping me and was nothing but helpful. I couldnt be happier. Thank you Cliff!!!

Al
Review №53

Jun was incredibly helpful with helping me choose the right iPhone for me. He was very informative and really spent time explaining all of my options and helped me choose the right one for me. Would definitely recommend this Verizon and him over anywhere else! :)

Vi
Review №54

Tyrone did a fantastic job helping me in the store today.

Je
Review №55

Will at the Verizon store here in glassboro was invaluably helpful in helping me to get my phone upgraded. From being super accommodating to offering additional help with the upgrade process, Will gave me a very pleasant experience, and I can safely say it was one of, if not my best experience with any sort of customer service representative that Ive ever had.

St
Review №56

I commend Verizon for the outstanding customer service my wife and I received today. Associate Christopher M worked diligently to select a plan that met our needs and budget. I would highly recommend Verizon to family and friends.

Le
Review №57

Great staff and service! Staff apologized for the wait and was very polite the whole time. Junmar was excellent at attending us in getting new phones and getting us all situated. Nothing but good words for the staff and this store!

Su
Review №58

I came into the Glassboro Verizon store because the battery on my iPhone6S was plummeting in power within a short period of time. Solutions Specialist Tyrone Williams spent several hours with me, trouble shooting the problem and contacting Verizon for the needed solution. Tyrone was friendly, competent, and extremely patient throughout. According to Verizon, I had to reset the phone and check with them again the next day to see if the problem had been resolved. Since I can only get DSL at home, restoring my phone would have taken at least 24 hours, so Tyrone welcomed me to sit in the store while my phone reloaded in about an hour (a huge improvement!) The next day, the phone was still losing power, so Verizon sent me a new phone. I went into the Glassboro Verizon store the next day to restore my iPhone again, where Tyrone was once again gracious and patient. Great customer service!

Ch
Review №59

Very polite and professional. Knew exactly what the problem was and gave me several different options.

Jo
Review №60

New Manager (Cliff) is great! He made sure everyone knows exactly what they were getting and made the experience wonderful. People should go see him and the store.They even sell Home Automation now.

Br
Review №61

I am a Rowan student and walked all the way to this Verizon store and it was so worth it. I walked in and was greeted at the door and helped right away. My server was Anthony and he hooked me up with the best deal and even gave me the info I need to make my family plan cheaper.

Al
Review №62

My salesman Jun was excellent. He made me feel very comfortable and he was easy to talk to. The experience was fantastic and I got an iPhone and iPad for a good price. Thanks Jun!

Pe
Review №63

Jun was great! He helped me with my purchase and i was happy i got him as my salesman. He did a good job and i was very impressed with his knowledge on the plans and smartphones. Excellent service!

Ka
Review №64

Absolutely best experience I ever had walking to a verizon store. A representative by the name of June assisted me with the whole process. He maintained a great attitude and he explained thoroughly everything. I love my new phone thanks to June!excellent

Sa
Review №65

I went to this store and was helped by Jun. I must tell you that he did a fabulous job with guiding me and processing my upgrade. He was very nice and very detailed. Great salesperson and handsome man. I will be coming back for all my verizon needs.

Ma
Review №66

I had a great experience at the store. Samantha was very helpful and went above and beyond to not only activate my new phone but she helped me transfer all my pictures and videos over no problem. well definitely come back to see her.

Br
Review №67

Jun was sooo helpful and extremely patient helping me choose a new phone and transfering all of my information from my old phone to my new one. If you need a new phone or help with your Verizon account I would definitely go see him! Thank you again Jun, your the best!

Su
Review №68

To the Verizon community, attention Cliff. I came into your Verizon store today with approx. 4 separate problems. I was pleasantly surprised, my solution special is the was Tyrone. I have never received service like I did Today! He was completely knowledgeable about all of the problems I had, he resolved every one of my problems without exception. A very patient, pleasent person. I wish everyone in the public service section of business was like him. I cannot praise him enough, and no I am not related to him. Kudos to him, for his demeanor and kudos to Verizon for hiring him. I hope his salary reflects his performance. To make a long story short Tyrone is awesome!!!

Al
Review №69

I’d like to give Jun a shout out for his great customer service at the Glassboro location. He was very polite from start to finish, opened the door for us, and walked us out. Thank you for making buying a new phone so easy!

Av
Review №70

😀😀!! This is the best Verizon store near me !! The guy I go to is Jun and he never disappoints me. He knows what to do with any of my phone problems and questins, hooks up my plan and prices on new phones and cases. When I have my upgrade again, best believe Im coming back here.

Ma
Review №71

I came here to see Jun for a technical problem and he did a great job helping me. He fixed my issue! This is why I love Verizon. He was very professional and understanding. Also other customers that walked in asked for him and even waited patiently right there I knew I was dealing with the right person. Thank you Jun!!

Ve
Review №72

Jun was absolutely wonderful with helping me with my new iPhone x .he was detailed and easy to talk to. He helped transfer all my stuff to my new phone like a piece of cake .he is one I will go to from now on. Thank u Jun

ta
Review №73

I had a great experience at the Verizon in Glassboro! Jun was amazing and helped me get into my new phone quickly and it was such a smooth transition from the old one to the new one. I’d 100% recommend this store! I know I’ll be back (:

Br
Review №74

Happy to update my review and say Cliff was able to resolve the issues that I had quickly and efficiently. Thanks for getting back to me and helping me out!

he
Review №75

Had a great experience today with upgrading to my new IPhone. Will was great to deal with and most helpful. He made the whole process easy and smooth .

Le
Review №76

Went to the Verizon for issues with my phone. The sales associate was very dismissive with my issue and had subpar customer service. Hope that they improve thier interactions with loyal customers.

Am
Review №77

I switched over to Verizon, so they gave me a free tablet. I told them I did not want it because I didn’t want to have to pay extra for it... after repeatedly assuring me I wouldn’t be paying for the tablet, sure enough I AM! Now I have to pay 200$ for an early termination fee.

Dj
Review №78

I walked into the store with a very unique situation with T-Mobile and a dealer line, Associate Jun was great and helped me open a new line as well as set up the new hum software for me. I recommend this store for anyone looking for great service in a timely manner. Thanks Jun!

Ta
Review №79

My friend and I both upgraded within the same week and June helped us on both occasions. He was professional and personable, and made the whole process very easy. I usually visit a different Verizon location, but this was by far the best experience Ive had! I will definitely be going to the Glassboro Verizon store in the future!

Ji
Review №80

Came in this store and a fellow of the name Jun helped me with my Verizon questions. He was a great and professional individual to deal with. He fixed the issue I was having and got a phone that was within my budget. I will go back again to this Verizon

Al
Review №81

Jun was awesome. Great customer service! Explained all options throughly to get me the best deal. Went above and beyond to ensure I have everything I needed.

Mi
Review №82

Jun was incredibly helpful and knew exactly how to assist me in my new purchases. He did everything in a timely manner, was concise in all instructions, and read over all paperwork with me. Best service I’ve recieved with any phone service to date. Thanks, Jun!

Mi
Review №83

Walked in and was greeted by the staff. We waited a while but they were just doing their job and apologized for the wait. Junmar was nice and took the time to get us situated with our new phones and explained everything with detail! Great service from Junmar!

Mo
Review №84

Jun was incredible! He helped me out with my upgrade and he was so nice. I will be coming to him from now on. Excellent and fabulous service.

am
Review №85

Jun was very helpful. He explained everything very clearly. I had a great experience getting a new phone with him. I am very happy.

Ma
Review №86

Came in to activate my new smart phone that I had no clue how to use. The salesman by the name of Ricky helped me out so much and was very patient with me! Awesome rep and very respective.

Ga
Review №87

June was a great help when picking out a new phone! He weighed out pros and cons of each phone and had the knowledge to back it up. Overall great and easy experience.

Na
Review №88

This is the best verizon store experience . Associate by the named of Jun helped me and he did fantastic, knowledgeable. Easy process with upgrade. Pleasant experience overall

Ro
Review №89

I went to this Verizon to get the new iPhone 7 plus, and Brett was very helpful. He helped me pick out the right plan and when I called my mother who holds our account, he was very polite and helped her through the process of buying the new phone. Thank you very much Brett for all the help in buying my new phone.

Ji
Review №90

Came here to see Jun and he did an incredible job helping me with our phones. We recommend everyone to come see him for their next service. You will not be disappointed!

El
Review №91

Jun helped me out with my upgrade. He was amazing and he was very helpful with the process. Would highly recommend him! He was great

Ge
Review №92

Jun was professional and I thought he was very knowledgeable. Also, courteous. He assisted me with my new phone and I was pleased with his service.

Br
Review №93

We were helped by jun and we were completely satisfied with his service. We cant thank him enough for the great work he did. He helped transfer and made sure our phones were working before we left. Thanks jun. You are fantastic

Ch
Review №94

Jun is AWESOME. He helped during an emergency where my friends phone literally shattered and bent in half. He got her the best deal for upgrading to the iPhone XR. Definitely will go to Jun if I go myself.

Le
Review №95

Jun did an incredible job helping me set up my phone today. i know nothing about using iphones and he taught me everything i needed to know! 10/10

Ma
Review №96

Came back to see Jun again for my yearly upgrade and I am glad he helped me again. He is an amazing employee to work with, always giving me the greatest deals. I would highly recommend Jun for all Verizon needs.

Sa
Review №97

Excellent service. My salesperson, Jun, was knowledgeable and pleasant to work with. I would definitely recommend this store to anyone whether its for a phone replacement or an issue with a phone.

Ko
Review №98

Went to this store to upgrade my phone and Jun helped me with the process. He was professional and he made everything seem so easy. Would highly recommend him.

Ro
Review №99

I went to the store for technical issues and I been having this problem with my phone for a while and every Verizon store had no idea to fix this problem. I was about to give up until I try one last time at the store in Glassboro. Thank goodness I did because June really fixed an issue that nobody else could answer for me. Go see him. I upgraded my phones and the experience was A+

La
Review №100

Jun is highly recommended! He is very knowledgeable and honest. I got a great deal.

Information
33 Photos
100 Comments
4.8 Rating
  • Address:1050 N Delsea Dr, Glassboro, NJ 08028, United States
  • Site:http://r-wireless.com/?y_source=1_NjE5MDA2OS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 856-956-3755
Categories
  • Cell phone store
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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