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Mr. Tire Auto Service Centers
335 W Franklin Blvd, Gastonia, NC 28052, United States
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Mr. Tire Auto Service Centers
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Eb
Review №1

I came here to get my tire repaired on my 2020 Buick and they were amazing and very friendly! Follows safety codes and overall an amazing experience! If I need tires I HIGHLY recommend this place!! Great prices and even better service!!!

Ji
Review №2

I stopped in on Sunday afternoon because I had a big bolt in my tire. The staff at Mr. Tire were so nice and took care of my tire immediately. I highly recommend this shop!

sa
Review №3

Came here on a whim, very stressed about my tire. They found the issue and fixed me right on up. Found out there was a nail in my tire, and took care of it right away. Very great service and great people.

F
Review №4

Great customer service kudos to you.. Thank you so much Chris and Nicholas from began to end. When I entered the door I was welcomed 😊 and felt at ease that they would take care of business of getting me two new tires before we took our trip road trip. We will return to get two more tires.

Do
Review №5

I went today because I kept losing air in one tire. I was on my lunch break. Rafe immediately had my car put in the bay for inspection. The tire was repaired at a reasonable price. I was in and out of there in less than an hour. Not only were they fast, but friendly as well. I will go there again.

Da
Review №6

Awesome experience today. I picked up a screw while running errands and immediately started looking for service centers to get me rolling again. After visiting pep boys, walmart and Firestone I was turned away due to being booked up. I called Mr Tire and they too were booked up but told me to come in anyway. They got me in and taken care of in no time. True customer service here! They went the extra mile to help me out and I will definitely be coming back and recommend them to friends and family.

Jo
Review №7

Tire looks great and they were priced right where I needed it. They took my truck back fast and delivered what was promised. Will return for other work.

Mo
Review №8

Your time is valuable and so is your money. From tires to oil changes, the staff at Mr. TIRE will save you both. Everyone is professional and honest and I dont take my cars anywhere else.

Th
Review №9

Glad we found Mr. Tire! They have reasonable prices and went out of their way to help us figure out the problem with our Malibu and get it fixed up. They worked much faster than any other service center weve been to, and we will start taking all of our cars there. Thank you guys!

Ph
Review №10

Fast, friendly service, totally different store vs months ago. Whatever you are doing keep it up, I will be back for service.

Bi
Review №11

Excellent service help me with troubling issues after service and help me figure out a solution and we was able to get my car in great shape very reasonable shop excellent employees

Ed
Review №12

Great service, very professional folks helping you with any tire problems! I will definitely stop by to get tires here.

sh
Review №13

Came in with a tire problem and they immediately greeted me when I walked in the door. They found the problem pretty quick. I was in an out in no time. I will definitely be returning if I have any more Car problems. I Highly Recommend this location.

Ma
Review №14

Great tire shop. I just had them put on a new tire on my car. Fast, Friendly service. Very efficient. I recommend Mr.Tire to anyone.

So
Review №15

I went there because the place that I normally go to was closed for the week. Im glad that I did because they were so helpful and they were giving me updates as to what they did to my vehicle. The price was higher than I normally would pay at my regular mechanic but it was well worth it and I will return again. The customer service was awesome!

Jo
Review №16

This place is awesome!!! Rafe and Matthew are incredible. Highly recommend this place. They will take care of you!!!!!!

Re
Review №17

I cant stress enough how wonderfully different it was to have such knowledgeable Chris and Justin were i was sooo stressed out about some of the work I know i needed to be able to have a reliable vehicle and they kept me informed throughout the whole process and truly busted their butts repairing my car and that truly goes a long way when a stressed customer like me happens. And if anyone who wants professional knowledgeable employees and amazing services and fairly priced so thank you Chris Justin and the rest of the crew who made my stressed day into a blessed one! You now have a customer for life who will refer mr. tire to every one who wants professional services!

Ru
Review №18

They do good work. They were lost today finalizing paperwork for our company that I work for. They persevered until they found it though. Good job!

Di
Review №19

Nick was so helpful! We were in and out in minutes! Simple and amazing service. Very honest and straightforward. Coming here from now on.

Ge
Review №20

Got me in and out very quickly. Talk to Chris he will take care of you.

Aa
Review №21

Worst and most lieing place ever the guy chis with the face tattoo will cheat you out of money!!!!! Will fix something that doesnt need fixed then turn around and try to sell you the right part.... I do not recommend going to this place for anything

Ch
Review №22

Great place great customer service Nick very nice and had no issues.

Th
Review №23

Customer service at mr. Tire was outstanding and they helped me with everything that I needed and they were super fast at getting my service done.

As
Review №24

Very quick service and the front desk guy was really nice and patient with me!

Ja
Review №25

Only giving two stars because they didn’t charge much. However, I went for a pre purchase inspection and after telling me everything was great after they looked “everything” over, I took it to a dealership technician and was told it had numerous problems. Don’t take anything here to be inspected. They do the bare minimum

Je
Review №26

Came here out of town and went out of their way to help me. Excellent customer service.

Ma
Review №27

These guys are amazing! J’diah helped solve my tire issue with a smile and super fast service. He even resolved an issue with the tire sensor light on the same day. I have always had such a wonderful experience with them whether it’s for an oil change or with tires. Highly recommend these guys.

sh
Review №28

Left my car for an emissions inspection and oil change. They called me and said I needed a filter but for the inspection, oil change and filter it would cost 100.67. I asked if they inspected it because I didn’t see it on the itemized bill. Oh yes it’s been inspected. I paid and after going over the bill and walking back in I was told their machine had been broke and it was just fixed but they didn’t have anyone to do the inspection today. That they had inspected my car not an emissions inspection. Beyond waste of my time and money.

Hm
Review №29

Very rude and wanted 40 bucks to mount a trailer tire we where going to buy frim there no thank you

Kr
Review №30

Quick and Fantastic service! Jdiah was very kind and helpful! Service with a smile. Very, very affordable! I have gotten new tires from Mr tire as well as having some issues fixed and they are always kind, helpful and welcoming.

Ap
Review №31

They were fast and very friendly and did great work but their inspection machine is outdated and couldnt read my car so I had to take it to another shop for the inspection which is annoying but they cant help that corporate wont update their machine. The oil change filter change and tire rotation was great! I definitely rec6this location unless you need an inspection.

Qu
Review №32

I thought business work until there closing time!! If there is no customers in your shop and you have 45min until closing why dont you help customers that comes in? Businesses closing these days and you dont wont to work cause you about to close in 45min smh..

De
Review №33

Fantastic service. Easy explanation of services with very affordable prices. Hours of operation very helpful also. Highly recommend!

Al
Review №34

They were super generous and very professional. Jase, Jason, and Chris were a really big help. I went all over town looking for a tire and rim. When everyone wide told me my rim was torpedoed they fixed my rim, tire, nuts and bolts and screws. The staff is amazing and they worked around the cost to make it more affordable for me. I couldn’t be more grateful.

Ya
Review №35

Was calling around looking get a tire plugged and Rafe said that they were open they fixed my tire not I’m back on my road trip

Ti
Review №36

Excellent service. Great rates quick repairs staff is very help great u with a smile n respect

Ab
Review №37

Chris helped me get my tire fixed ASAP. Great service, prices and friendly employees!

Sh
Review №38

This use to be a friendly and caring place to get tires or your car serviced but not anymore.

Ka
Review №39

Huge SHOUT OUT to Taylor and ALL the Employees who work here!!Very friendly and fast service. Experts at their jobs!! Thank You ALL so very much. My car was in and out in no time at all. Best customer experience to date!! No worries about my trip back to PA now. Thank You!!

La
Review №40

Had my old Subaru in for an A/C recharge and after 3 years of melting in summer, I am FREEZING now! Thank you!!

Ma
Review №41

Well go back again nice people and very helpful

J'
Review №42

Love it here, great service.All of the managers are amazing and got the job done in no time! If you’re looking for a tire shop or service center. This is the place to go!

br
Review №43

Will keep going here. Fixed a flat for no cost, saved me time and money

Ra
Review №44

Great friendly manager Jas and Justin the service tech had very great work ethics and was attentive to what was going on. He didn’t have to be asked to do anything went right to work and was efficient. I was in there for less than 20 mins.

Ch
Review №45

Whoever was working the front desk at noon today harrassed and chased me and my fiance all the way out the door in a completely unprofessional and unprovoked manner that couldve degenerated into a physical altercation merely from his attitude alone. never going backNot sure why he took us getting an inspection (considering you dont do them here) somewhere else so personally but he should not have these responsibilities and jobs as hes clearly not handling customers very well.

To
Review №46

Jas, the store manager has done a wonderful job turning the store around. He definitely brought back that familiar feeling of a friendly neighbor auto repair shop. Recommend anybody who is looking for a thorough & quick service. They will get you in and out in a respectful manner / while answering any questions you have regardless of how busy they are. Thank you guys!

De
Review №47

This tire location is A1. These guys are very friendly and knowledgeable. Great customer service and I would recommend them to anyone. This will definitely be my go to tire place for future services. Thanks guysByron and Jenn

De
Review №48

I show up to Mr. Tire after having a fairly rough Wednesday and they got me back on the road quickly! Great customer service! Employees were happy and efficient! Could not say enough good things about this place!

Lo
Review №49

I had an issue with another tire company not following through and decided to use Mr. Tire at the advise from a friend. I needed new tires today and Chris went above and beyond to accommodate. He was especially helpful and professional on the phone, extremely pleasant with the right amount of wit which eased an otherwise stressful situation. He ordered and received my tires today and when I arrived for service, my car was taken back immediately. The manager of the store explained the warranty to me and offered to answer questions without ever making me feel rushed or as if I was imposing. The staff at Mr. Tire are all welcoming and the customer service they provided was impeccable. A true breath of fresh air when it seems good customer service is so hard to come by these days. Happy new customer!

Te
Review №50

Great customer service! Awesome pricing. I feel like I am up in New England when visiting. No nonsense.

J&
Review №51

Awesome job...need tires boom Jdiah Friday...come check em out💯😎

Da
Review №52

Excellent service on Three vehicles at Mr.Tire in Gastonia. Super short wait times especially for a tire shop and the best prices around. I like this Mr. Tire so much I drive past one in Shelby 20 miles away just to come here.

As
Review №53

Mr. Tire in Gastonia NC does a great job taking care of their customers. They go above and beyond to make sure that the give you the best service possible. Everyone is extremely friendly and helpful. The manager, Jas Taylor, makes a point to be sure to follow up and be sure that everything is taken care of properly and quickly. Thanks to Mr. Tire for a job well done!

Br
Review №54

Amazing service! I was in and out of there in no time at all. I was very relieved that Chris was polite and answered all the questions I had. Would 100% recommend

Gl
Review №55

Got a nail in tire,fixed it right up.just a teeny bit pricy,

Yv
Review №56

I believe they took great care of us

Br
Review №57

Wow!! Mr tire really blew me away, not only was the guy chris super hot but his customer service is amazing. He got me everything I needed and was so helpful. I highly recommend going to mr tire even if it’s just to talk to chris

Om
Review №58

Awesome, caring and efficient...

Je
Review №59

Bought two new tires here today. They got me in right away and the service was fast, helpful and super friendly. I’ll be bringing my tire business here from now on.

Ma
Review №60

I really recommend this place. They very honest and nice people.

Ti
Review №61

Rude front desk staff. Promised and didnt deliver. Terrible experience all together. NTB got the situation fixed..

Mi
Review №62

Experience was awesome! Chris was very informative and seemed more than happy to help me out with any questions or concerns I had with my tires. Highly recommend this place!

sh
Review №63

I must say I was thoroughly impressed by Chris. He was so personable which is rare at alot of businesses these days! I had a flat tire at 6:35 on yesterday (2/7) and EVERYTHING was closed except Mr. Tire which closed at 7pm. Jason agreed to service my car even though it was close to closing time!! They gave me a good deal on my tire and Chris even acknowledged I was a veteran from my license tag which was also special. I will continue to do business here because of the great service I received. Thank you again Jason and Chris for your kindness and getting me back on the road in less than thirty minutes!

Mi
Review №64

Great service! Your new Guy Jason McGraw is very knowledgeable and a treat to be around! Thanks guys for the good work!

Ch
Review №65

Jason was excellent to work with. He was very knowledgeable and explained everything exceptionally. We were so impressed we have ordered tires from him to change on our other vehicle. If you are looking for honest, reliable and very friendly this is the place to shop. I recommend them to all my friends.

Gy
Review №66

Best tire place in Gastonia 😁😁

je
Review №67

Very helpful staff. Fair business practices

Tr
Review №68

Had a set of tires put on my truck here. Great work. Very laid back environment. Staff was great. Definitely be back in the future.

Za
Review №69

**Edit to reflect communication with management**I spoke to the gentleman that I worked with on Saturday and he was very apologetic for the mistakes made that afternoon. I am very appreciative of the offer to refund the cost of the services not performed. I am updating the review to reflect three stars due to the excellent customer service, but given the pretty egregious failures of the original visit, I cant rate them any higher.Despite my sarcasm in the original review, it was extremely generous of the techs here to bleed the brakes. I was fully expecting to need new brakes overall given the age of the vehicle I had purchased that morning, but they confirmed it just needed a brake fluid flush and lines bled, which was performed free of charge.**Following is original text of review**Went there yesterday for new tires, oil change, alignment. They only installed the new tires but did not align the wheels nor did they balance the new tires. The oil change was not performed at all. I spent $632.90 and received $316.48 worth of work, which is simply total cost of the new tires.But hey, at least they bled my brakes for free, I guess.

Ja
Review №70

Fast and friendly service! New management is great. Great pricing. They were nice enough to give me a ride home so I didn’t have to wait. No more NTB for me!

Ke
Review №71

Great location. Very helpful and quick work. Highly recommend

Ru
Review №72

Just got new tires and brakes. Jas an his team did a good job getting me out quickly. Great service!!!

Mo
Review №73

Best service i’ve ever gotten at a shop by Chris Simon, he helped me understand everything and got me in and out very quickly. definitely recommend my friends and family to come here to him !! thanks so much.

Ju
Review №74

Not a.good experience, suppose be Mr Tire, the only reason I took my truck there is cause need tire rotation and change oil, only the oil happens cause something wrong with the lift 🤔 they should told me before hand but whatever, oil I can do it my self and save $40 bucks for a half job done wow, good to go, 1st store that happens to me, blow my mind is a tire shop and dont do the tire job .

Ni
Review №75

Had to get 4 new tires for my sons car. I told them the wrong size of the tires, and the ones he needed were more expensive. Despite my mistake, they still lowered their pricing to make it closer to what I had budgeted. Pleasant, professional. Im coming back.

Ni
Review №76

Fast service

Te
Review №77

I went to get an oil change and got right in and out. The manager, Jas Taylor was super helpful!!!!! I recommend if you need to get anything fixed on your car to go here!!!!!!!!

Jh
Review №78

Nice people, but I went there to fix my ac on my car. Id spend 600 dollars, and 2 hours later the ac was broken again, they recommend me other place because they not sure what was the problem and I was supposed to get my money back, that was 2 months ago, and still waiting. Im not recommended this place.

Ro
Review №79

Friendly and once again was able to help me

Di
Review №80

Chris and the other employees here go above and beyond to help you,and do it honestly

gl
Review №81

I Love this place. the mechanics are experts and know what theyre doing. The service is quick and fast and very friendly. Austin is a very good mechanic. Very professional. Makes you feel very at ease while you wait for your vehicle to be fixed. The little break area that you wait in is very clean and very nice. There is also coffee made for the customers. Sometimes they have snacks in the wait room where the customer sits. Very nice place. Great prices. I recommend anyone who needs new tires go here.all your car problems are fixed quick. Thank you Mr Tire great team work. I had the best service from the beginning to the end.

In
Review №82

Honest crew! I came in and told them what I wanted replaced, becouse I thought for sure it was the problem . Instead of just fixing that, Jas came out and told me what I actually needed ! Saved me about 300.00....customer for life....hard to find a honest mechanic shop anymore ......100 stars!!!

Ma
Review №83

Jason and his team are great at what they do. They take care of Tires, oil changes, tune up and all service needs. Thanks Jas!

Th
Review №84

Chris was excellent when I came in to get an oil change. Very knowledgeable of the service and very customer oriented.

St
Review №85

Jas is awesome hands down the best place to get your brakes serviced these guys really know what they are talking about. Life time warranty on my pads you cant shake a stick at that.

Ja
Review №86

I went to Mr. Tire in July of last year. They were awesome. They really treated me right. I didnt even consider taking my car somewhere else. I went this past Saturday 2/29/20 for an oil change and a tire rotation. Although the paperwork stated they completed the tire rotation, they did not. I had a slow leak on a tire and the valve stem cap on one tire was missing. and those two tires are in exactly the same place. Who knows if they actually did my oil change. Cant trust you now, so Ill be taking my business elsewhere.

Mi
Review №87

Very poor customer service and manager Jas acted totally rude and was no help at all yelled at employees and called them idiots. Poor business!

Jo
Review №88

Unprofessional and a waste of time. What used to be our “friendly neighborhood tire shop” has now become “I’ll get to it when I feel like it and also waste your entire day” tire shop. I won’t waste another minute or spend another dime with “Mr Tire” formerly Clark Tire.

Jo
Review №89

They were life savers today, I will be back! They bailed me out big time and did a great job too

No
Review №90

Chris was awesome! Fast service and they got the job done!

La
Review №91

I love this place they do a great job will definitely come back!

Ja
Review №92

Great staff. Quick service with affordable prices compared to all the other stores in Gastonia.

Ke
Review №93

I stopped in and had my oil changed and Tire’s rotated. I found the staff to be extremely knowledgeable and helpful. Drop in and see them.

Mi
Review №94

This was my first time at Mr. Tire auto center.It was a great experince. Im still new to gastonia and have been to a few diff auto repair shops around the city. I have not returned to any of those businesses for the simple fact that the customer service and the work that was done was not even satisfactory. But i can not say the same about this shop. Chris S. Was the young man at the front, and was ready to help me with a great attitude. I did not catch the name of the mechanic that helped me with my problem. But i do know he put off eating his lunch to help me out. I will be returning back when ever there is a problem with my vehicle. I am actually making an appointment this week for some more work to my wifes car.

Su
Review №95

I drive for a living, so my car is the most important thing to keep maintenance up on. I have been coming to these guys exclusively and they have just been absolutely amazing for these past 5 years. I dont know what I would do without them! They have seriously taken care of me so well.

Sm
Review №96

Have used MrTire numerous times now. They have given me great service and pricing. Jas was very helpful.

La
Review №97

Great place with great customer service! So helpful and fast!

To
Review №98

I wish it had the high level of customer service and knowledgeable staff that they had when it was Clark Tire.

Mi
Review №99

I had two front tires replaced with them. I think they must not have tightened the lug nuts enough because I just had 3 of my lug nuts and stem break off on the driver side and I am missing a lug nut on the passenger side.Although the work was done in September and I know that it is awhile ago. Nobody else has toughed my car and the Mgr could not have cared less. He not only said he would do nothing for me as far as a warranty, he would not even look at my car until Monday and it was Saturday morning..

Jo
Review №100

Out of towners in desperate need of trailer tires for the boat we just picked up. Great price, excellent accommodating service, saved us a break down on the highway. Thank you so much

Information
44 Photos
100 Comments
4.3 Rating
  • Address:335 W Franklin Blvd, Gastonia, NC 28052, United States
  • Site:https://locations.thetirechoice.com/nc/gastonia/335-west-franklin-blvd
  • Phone:+1 704-800-5411
Categories
  • Brake shop
  • Auto repair shop
  • Tire shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:9AM–5PM
  • Sunday:8AM–6PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Payments
  • Credit cards:Yes
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