Bought a low mileage, used vehicle from there, but asked them to check the AC before i bought it as it was working but not as effectively as it should. They assured me that it all checked out during their 150 points inspection or whatever! Have had the car for less than 3 months and the AC went out completely! Contacted them, told them the situation and got the standard Let me ask the manager and of course i havent heard anything back from them even after attempting to contact them again. I definitely wont buy anything else from there.

I recently purchased a 2014 Mazda to use as a commuter vehicle. I hadnt intended to buy anything, and I was simply cruising the dealership lot waiting for my car to be serviced. It was a hot day, yet Cynthia Alex Brock came out of the building to greet me. She patiently assisted me while I bounced back and forth over what sort of used vehicle I needed. I found what I was looking for, and so far it appears to be a solid and reliable ride. Alex was most professional and very helpful, even after the sale. I would recommend her to anyone.

My husband and I worked with Ruben today. He was great and it was truly the most painless experience ever. He had 3 cars ready for us to test drive, the paperwork took no time and we were never pressured into anything. Highly recommend this location for your car buying needs!

Worked with Jimmy and Ruben in getting a hard-to-find vehicle at a great price. Everyone was a great listener, transparent, and thorough with following up. I would never rate a dealership 5-stars until now.

What a horrible experience with this Mazda dealership and service staff Daniel Driver and Barry ! I called for tire replacement for four tires. Firstly the Barry quoted me a price on the phone. The price was different than what Mazda/Gastonia website directly quoted. I was not sure what they calculated this but was told that when I came in for the service we can go over the price. After the tire service, Daniel Driver, the assistant service manager told me that he could not care less on what I saw on website and he said it was a SET price because Barry went through this with me on the phone (what a joke - so I could not ask questions?!). I then requested to speak to a manager, he firstly said he was the manager and it is what it is. I then requested to speak to his boss. He said Steve is not here and I must pay now. He then attempted to grab my card away from me on the counter without my consent ! He rudely said that the price difference was tax BUT the problem was that I could not calculate it. What a bully! At that point I was done with him and called my bf in. He is a big strong guy and immediately Daniel’s attitude changed. He started to rambling about how he calculated things. I paid because I wanted to get my key back. But the entire experience was very unpleasant. I would not recommend this service shop at all. I will file complaint because I don’t want anyone else to be treated in such a way in future. Plus I am sicking tired of a bad dealership who thinks they can rob female car owners, because they think we don’t know better and may be afraid of conflict. No Way!

Worst customer service EVER! I called 6 times in less than 3 mins could not talk to someone to schedule an oil change, voicemail is full and chat does not allow to schedule sooner than 48 hours. Is Mazda, service is expected to be a bit better ;(. This dealer is closer to my house but they will not see me there!

Wonderful experience!!! Big thanks to Hutch and Benjamin! Both of them deserve 5 stars each! They made the best deal possible with my requested color and accessories. They were very prompt in reply. I just visited the dealership once to pick up my car, rest all happened over the calls and emails. Benjamin gave me very detailed information about the car and also helped me to set up the Mazda mobile app. Awesome customer service! I would definitely recommend Mazda of Gastonia.

Awesome experience with Hutch, the sales Manager. Entire negotiation done virtually ; best pricing when compared to other dealers in Charlotte. In and out of dealership in 30 mins - smooth transaction and no upselling.

Had a good experience overall purchasing my new Mazda CX-5 from this dealership. Beverly took good care of me and was patient in answering all of my questions as well as letting me test drive multiple cars on a hot Saturday afternoon. When the initial car I was interested in wasn’t available, Hutch made reasonable offers on both a new and used car I was considering pricing for. I ended up walking out with a new CX-5 that day and was able to easily pick up my “old” car later that evening after closing. Getting to the F&I office (Chris) took longer than expected, but hey, it’s a Saturday at the end of the month - what are you going to do? When I went to drop off my deposit check a few days later, Beverly was able to sneak me in with their technician for my window tint, which I wasn’t expecting to be feasible that day since I didn’t have an appointment. Beverly also called me back same day after I left a few questions on her voicemail, despite it being after hours for her. Final word - I went to several dealerships over the weekend and met both managers and salespeople that we’re former co-workers, now competitors. The fact that Mazda of Gastonia had nothing but great things to say about the other speaks highly of their professionalism. I would recommend this dealer.

Recently got new car from Mazda of Gastonia. Very satisfied with overall service. I was working with Rick for my purchase and he is one of the most genuine sales person Ive ever met. Hutch (manager) made sure we were comfortable and was eager to help.

Went today to lease a CX-5 and couldn’t believe how easy it was. Huge thank you to Ruben and the finance team for having everything ready for us and not making us feel pressured whatsoever. I’ve leased multiple cars over the years since being in Charlotte and this by far was the smoothest from start to end. Can’t thank this team enough !

Wonderful experience overall! Dennis, Hutch, and every other staff member I interacted with were very friendly and professional. The transaction process was smooth and quick even with a trade in.

Beverly is a superstar and went above and beyond to help me get in and out quickly. Zero hassle / haggling. Just an easy transaction overall. Great job! Also, Kelly in finance was a delight to work with. No pressure. In and out of there too! :)

We moved to NC almost 2 years ago and needed to lease a new vehicle. I had shopped several other dealerships in the area but felt more appreciated at Mazda of Gastonia. Hutch and Craig(who actually sells from the Toyota lot which is where I started) made my purchase hassle free. I am so impressed with the quality of service and so happy with my purchase, I would HIGHLY recommend this dealership.

I contacted 5times i called I texted I emailed nothing back to answer. i want to talk to managerBut just contacted voicemail box..no call back no email back ..salesperson too his name is ruben burgos .. I wanna talk to manager

A salesman by the name of Thomas took real good care of me. He made sure I got what I wanted and the process was easy. His energy just fills the room.Thank you Thomas

Good customer service timely responses the only thing they forgot to mention was that I had to get my key program myself that Mazda or the dealership there in Gastonia didnt program the keys so other than that cost me another $75 it was a nice experience and everything went well they were very willing to help the young lady back in the parts department went above and beyond to help me solve my problems and Austin did good with customer service he just forgot to tell me my key wasnt programmed if I ever have any issues I will return here though quality service thanks

Dennis Lara was our sales associate.We live over an hour from Mazda of Gastonia, but they had a used CX-5 that my wife was interested in. We were able to call and confirm the inventory in minutes.Upon arrival Dennis had the vehicle out front and ready.When we decided to purchase they werent able to charge our full down payment in one transaction due to technical limitations. It was Saturday and the banks were closed and our checkbook over 3 hours round trip away. They were very accommodating and sent someone to pickup the remainder of our down payment at our home the following work day.My best purchasing experience thus far. Highly satisfied.

After having a not so great experience at Mazda of S. Charlotte in Pineville, I visited Mazda of Gastonia and received an awesome experience with great customer service!Initially, I was corresponding with Ricardo. He was able to research my exact specifications and come back with what was available for me within the parameters that I set. I setup a time to come see him but needed to come earlier than the time I set and he made sure I was taken care of. He called ahead and set me up with JD. JD is the man! He worked a great deal out for me and I drove away in my first Mazda SUV a VERY happy woman! All smiles my way! :) Both of these gentlemen were great to work with. I will be back and will definitely recommend Ricardo and JD of Mazda of Gastonia to family and friends!

Wonderful experience . Parts Department Thank You so much Rachel Compton for all your help making my order delivered on time next day . visited on 05/21/2021 10:12 am . Great Custumer Service .

Ive only been to the service department it was a week ago and I still cant get over how bad I was treated. The service advisor was rude and should not be in customer service makes the whole store look bad. I live in Cleveland county I own 3 vehicles a 14 and a 12 and a 08 Mazda all of my vehicles are safety only due to the county I live in. The advisor argued that need I need emissions too and tried to charge me 70 dollars to inspect my vehicle! I drove up the road to earl tindol Ford got a safety only inspection and drove home like it was nothing.

My experience was very positive. Benjamin was very professional in his sales approach from start to finish. He explained the features of the 2020 cx30 and helped through entire process. Obviously anyone purchasing a new vehicle needs to do their due diligence up front and have a reasonable understanding of trade values and financing. The Mazda product is top notch as was my personal buying experience from Mazda of Gastonia. Ask for Benjamin and you will be taken care of.

Most dealerships come up to you and ask you what you are there for and if they can help you with anything and I went in to ask them a couple questions and was waiting to be asked, and had no idea where to go because it wasnt really easy to know where to go.

RUN!!!!!!!!!! Dont waste your Time. They either A- Put low priced false listings up, just to get you to call and try to get you to buy something else -or- B- Leave up listings from previous sales, that sold at a low price, to get you to call. Then they are so unorganized, I called 5 times and waited on the line 10 minutes before either A- the system hung up on me or B- Nobody ever answered and it rang and rang and rang!!! This place literally wasted 3 hours of my life and I walked away without a vehicle. Both instances were to inquires about cars that were already sold! Big surprise, huh!Sales Guy Rick is Spot on, only bright spot of the place. If you do make the mistake of going here, at least let Rick help you, hell ease the pain a little.

Just purchased my brand new 2018 Mazda 3 here recently and had one of the best buying experiences buying a car here. I purchased a 2013 Mazda 3 here as well 6 years ago. I wasn’t in the best situation with equity on my previous car but momentum was up front with me and explained my options to me and that they would put me in the best situation possible. Unlike other Mazda dealerships I visited before and they just seemed to want to move cars and not care about customers. Jody was exceptional and great with everything. She made sure I got the car in the color and packages I wanted. The finance people also made the whole transaction smooth and easy. I was driving in my new car probably 2 hours later. When I have bought cars before it has taken most of the day. Will always return to momentum! There’s a reason they have the best customer reviews out of all the Charlotte area dealers.

Hutch was super helpful through the entire process of buying my very first car. He went above and beyond to insure that I got an excellent deal and that the payments were very affordable. He was willing to answer all the questions I could ask and even send lots of pictures of the car as I was buying remotely. I love my new Mazda 3, she is beautiful and a pleasure to drive.

I highly recommend Mazda of Gastonia. They made our car buying experience enjoyable and made us feel as they truly appreciated our business. If you are looking for a friendly staff and great customer service this is definitely the place to go, you won’t be disappointed.

The sales department is a delight, everyone is friendly, the service department is a joke. They messed up putting my front rotors back on in November then asked me to drive 35-40 mins from work to bring it back so they could fix it, oddly enough on the same side they messed up on, 1 month later they tell me it needs a new control arm and wheel bearing. Also one guy publicly, around other customers, asked me if I could “afford” to pay my total bill of around $500 or if I needed to call someone to bring me some money. I won’t ever take my car back for service.

Great experience! Jimmy, Hutch and Rico put together a fantastic deal for me. Will go back when my son needs a car!

Super friendly staff! Honest, easy to work with, and very efficient. I would strongly recommend this dealership for anyone who is done with haggling, just wants a good price, with quick and easy service.

Finance / Sales manager was rude and not willing to budge a single penny on the asking price for a 3 year old Avalon that was loaded with scratches, paint damage, mud on the seats and more. Car was badly overpriced!

Was the best car buying experience ever! I selected the car and did all the pre-approval stuff the day before. When I arrived, in the pouring rain, I was greeted quickly and offered a drink. They had the car u wanted ready to go.

Great experience from start to finish at Mazda of Gastonia. Jimmy, my sales person, was friendly and considerate during the whole process. He found the exact car I wanted very quickly and did everything he could to make the car leasing process extremely smooth and easy. The pricing was very straight forward and the contract signing was quick. The best experience I have had in the past 15 of my car leases!

I went in for an oil change. I was in and out with no problems and Barry made the process so easy. Mazda is the best and I am so glad I chose to be a Mazda owner. Thank you Mazda of Gastonia for being so nice as always!

This place has great service. It’s a big company so I ended up talking to a few people for the one transaction, but all the staff was well informed and friendly. The dealer I had been working with over the phone even came in on his day off to finalize the transaction. They didn’t put pressure on me to make the purchase and they worked with me on financing to secure a transaction within my price range. The car itself was as good as the pictures showed and the dealer was able to answer all my questions about it. I would definitely recommend anyone using Mazda of Gastonia!

Rico made our experience seamless. He was straightforward, knowledgeable, a great listener, and handled all of our concerns. He had the vehicle we were looking for and made our decision to buy easy. Rico got to the price point we needed to be at and in a quality SUV with cutting edge technology. We could tell that he believes in the Mazda brand. His loyalty and honest character made us want to become a part of the Mazda family. I appreciate that he did not come across as high pressure...nor did he have that underhanded “car salesman” feel. Rico is easy to work with, as was the rest of the team at Mazda of Gastonia. I liked them so much that I will likely have my Mazda serviced there even though there are a couple of Mazda dealerships that are closer to me. Give them a chance to serve you— I am certain you will not be sorry. Thank you, Rico!

Wonderful buying experience! Jimmy is a nice, friendly and knowledgeable guy. No pressure atmosphere. Highly recommended!

Our experience with our sales consultant Rico D was out standing. He was so kind and helpful. He handled all of our needs with the upmost professionalism from the first contact of a text to the thank you when we drove off in our new car.

I had a bad experience at another Mazda dealership so I was a little skeptical at first. My sister recommended them because of their great staff. They have excellent customer service and everyone was friendly. The technician who changed my oil and rotated my tires was really polite. He went over each service that was done on my car and I didnt feel pressured to purchase anything additional. I will definitely be going back to this location for future services.

I used both the collision center and the Mazda service department and can’t say enough about the quality and professionalism of the work provided. I was treated with courtesy and respect and everyone worked as a team and went above and beyond to assist me. Ashlee and Mark Insured that I had a way to and from the dealership and then the service department provided a loaner because my service was going to take a bit longer than they had anticipated. I am beyond pleased!

Im very impressed with the level customer service I received when I set an appointment to trade in my vehicle and purchase a new one. Rico was my sales professional and he exceeded all of my expectations. I never felt pressured or like I was being rushed into a decision. He was professional, informative, and made the process easy from start to finish. I highly reccomend him for your buying, selling and trading needs!

Experience was low pressure and nice. Guys worked with me to get a great deal and Im walking away smiling. Totally worth buying a car from them. They matched a price of a competitor and made a deal I couldnt walk away from. Will be back for a CX-9 in a couple years.

The automotive staff was excellent! Special thank you to Barry, he was extremely helpful with any and all questions I had as well introducing me to a great salesman Rico, who took a huge amount of time speaking with me about the differences in certain vehicles as well as answering any questions I had. There was no pressure to buy or fill out paperwork at that moment as with a lot of other deal ships. I strongly recommend these guys! They were great!!

It was in and out at the service area. It was way less than I thought and the person who helped me was fantastic and was super nice. He offered me advice since I go to school in the mountains and even took pictures of everything to show me how it looked. I do give this 4 stars because at the body shop they tried to charge me 4K and tell me that I needed to fix things that at the service area said was okay and not the problem. They also didn’t give me an estimate for a wheel well cover but wanted to charge me for suspension. I do not think the body shop is a great part of the Mazda dealership but the services sure is.

Took my car in for service. Making appointments for service is super easy using the App. Working with the guys in service is wonderful. They are super friendly and very helpful. Game me a loaner car which was AWESOME!

Very pleased with the level of customer service from the guys at Mazda of Gastonia. I just purchased a used CX 5. I was pleased with their efforts to get us the best interest rate and to make the paperwork process as painless as possible. I would recommend them to others.

I had An amazing experience at this dealership. My first time ever purchasing a car and the Gentleman Antonio helped me out with the car I had eyes on and with the help of Hutch, Dan & Chris we were able to make it happen. I want to thank them for making my experience amazing definitely would suggest them.

Great experience. Friendly, efficient, and helpful personnel. Car was ready to go ahead of time estimate given when dropped off. I will certainly return for service there. Forgot to add advisor showed me in what terrible condition my tires were and gave me a great price on new ones.

These guys were fantastic. It took about 3 days for them to get my part, and in that time they loaned us a new car to drive. Great service, great people. They deserve more than five stars.

Had Jimmy for a salesman. Had a great experience. Ive never said that about car lots. Everything from start to finish was exactly as it was supposed to. No funny business.

We drive to Gastonia from Greenville, SC because of the relationship with Service Manager Barry Wilson. We trust Barry implicitly! He is professional, helpful and honest.We will likely purchase another MAZDA soon. And yes, we will drive to Momentum Mazda to purchase our next car. The facilities are impressive and all employees are genuine, kind, knowledgeable and helpful.- Scott Haire

I had my first service done at this location and when I received my vehicle back there was damaged done to my vehicle. I notified the service department about the issue. The issue was looked at and at this time they are going to repair the damage that was done to my vehicle. After the damage is repaired I will update the survey. ( Damage occurred when I had a tire rotation performed and the rims were damage .)

Jeremy is always easy to deal with when I bring my car In for service. He always listens and tries to come up with the best plan available to care for my car. We’ve been coming to Mazda of Gastonia for years and I wouldn’t go anywhere else.

Horrible customer service. Purposely misled the customer on the deal until I was in the dealership. I guess they thought I would accept the change. Didnt happen and I happily purchased from another Mazda dealer.

Made an appointment ahead of time and didnt have to wait when I got there. Service tech was aware of my intermittent issue with my key fobs on my 2020 CX 30. He said Mazda is aware of this problem but they dont have a fix yet. He replaced the battery in each fob and reprogrammed both to my vehicle. He looked at the log files and determined there wasnt a communication issue at any point. I asked him about my engine compartment battery being only 12.4 volts with engine off and 13.6 volts while running and he said that was normal. He said to keep him informed of any issues as Mazda continues to research and try to sort out the problem. Very knowledgeable, professional and nice.

Recently purchased a car and had a minor issue but the service department and sales staff did a great job with both helping me on short notice! Took great care of my car and made sure I was taken care of with another car. Jeremy was fantastic in the service department! Great experience :)

It’s always a pleasure to take my vehicle to the Mazda service department. Barry and the entire team are always welcoming and open to any questions I may have. It’s refreshing to not feel pressured with typical add on tactics for things I do not need at the time. Whenever there is an issue, they show me as well as explain the problem. I truly appreciate genuine, friendly, and just all around good customer service. Thanks to Mazda Of Gastonia service department.

Awesome to work with these professionals. As always, they go the proverbial ‘extra mile’ to get the job done right the first time. I appreciate that.

Just bought my certified pre owned Mazda from Jimmy at Mazda of Gastonia. He was knowledgeable about the car & warranty and made it such a pleasant experience! Will definitely recommend them to anyone in the market for a car

I get all of my service done with Mazda of Gastonia. Most recently I was in dire need of tires and they worked with me around a crazy schedule and got it done next day. Staff take care to know their customers and provide the services needed timely and at a fair price! Thank you guys!

Easy fairly fast service. Great deal. Love my new car. Raul is a great salesman.

Great people! Excellent service.😘

I have always had a great experience at Mazda of Gastonia! They are always very accommodating with my busy schedule. Thank you to the management and service department for always being great. Special thanks to Ricco for helping me to upgrade! You all are the best!

Jeremy and Barry are always friendly, and polite. We are very satisfied with the services we’ve received (oil changes, tire rotations, tire replacement). We are always surprised how quickly our cars are finished and appreciate the new discount program for services!

Jody Cunningham was wonderful to work with! She was patient and answered my many questions. I was not sure what I wanted and Jody made sure that the vehicle I selected was best for me and my family. She followed up with me while I was deciding but never pressured me. I greatly appreciate that! Hutch Vaughan was also easy to work with and negotiated a fair trade value and purchase price. I drive by several Mazda dealers but chose Mazda of Gastonia due to the great customer service I received from both Jody and Hutch.

My purchase was done almost 100% online, and these guys made it fairly easy. The only downfall I had was that the “Value My Trade” link did not work properly on the dealership’s end. This caused a miscalculation on my trade, which in turn, costed me another $1800 on the spot.

We purchased a used Mazda recently from another dealership. It had a recall from 2017 still. We took it to Barry at Mazda of Gastonia and received excellent service above and beyond what was expected. There was also another recall and he set us up to get that resolved!Thank you Barry!The Tripletts

It was a breeze with an easy way to make an appointment and a great waiting room. I had some great help from the advisor and will definitely return to service my Mazda

Buying (or leasing) a new car through Mazda of Gastonia was the smoothest process I’ve ever been through - and I’ve gone through that process many times over the last 30 years! The sales staff was very knowledge and helpful with no high pressure tactics. I definitely will be back for my next car!

The team at Mazda is awesome!! I never have any issues and I trust them with my car! And Barry in the service department is fantastic 😀

Happy with service and purchase. It took a little while to get it all done as low staff due to covid.

Jimmy Grant did whatever was necessary to get me into the vehicle of my choice (Mazda CX-30)in spite of credit score challenges. I have the email trail to prove that Jimmy kept pushing to find a solution when the process was burning me out. This is a real-world, unsolicited review of my experience at Mazda of Gastonia. I give my highest recommendation if you’re in the market for this brand.

I could not be happier with my buying experience at Toyota/Mazda of Gastonia! I felt NO pressure to buy from any of the salesmen and women. I was treated with kindness and respect and that is what sets this dealership apart from the others surrounding it! Mike Grabowski and Matt Donovan went above and beyond to make sure that I got the best deal and service that anyone could ask for! I highly recommend their services and will be back for my next purchase!

Fabulous customer service! Dealt with Anthony Metzelarrs on a used car and the service could not have been any better!! Will definitely be back!!!

Extremely courteous and professional. They did not try to sell me something I didnt need. I have been there a few times before and will continue to go there for all my automotive needs.

The service department is kind and helpful. I had forgotten my inspection was due and they let me know. It was a pleasant experience all around!

Came in to check out trading in my vehicle. Didn’t haggle my price I wanted. Got me into a brand new vehicle I wanted at an extremely good price. Will be back to trade in my other car next year for something newer for myself!

I am very happy with my experiences at Stateline from the purchase of my brand new RAM 1500 truck to the maintenance visits. Everyone is courteous and attentive!

Momentum Mazda of Gastonia is a great dealership! From the guys in the Service Department to the folks in sales, I receive great service every time I walk through their doors! I have owned four Mazdas over the years, and their cars perform beautifully!!! I highly recommend Mazda cars and Momentum Mazda!

Had an excellent buying experience with this dealership. Be sure to see Jody if you want someone who cares about her customer and is very laid back, fun and easy to work with. She sold me a brand new 2018 Mazda3 Grand Touring and was exceptional! Also, the manager Hutch helped get me to where I wanted to be with my trade/in and the price of the vehicle. Overall, quality dealership.

Love the parts dept, Rachel is awesome!

Great job by the team in promptly and professionally servicing our vehicles.

Took my 14 Mazda CX-5 in for service on brakes, front and asked the dealer to full inspect. Service advisor came back with a list of things that needed to be serviced or repaired.The service advisor, Jeremy was Outstanding in his explanations and was willing to work with me to do only the things that I could not do myself, therefore reducing my bill.They have a good fleet of new service loaners which is very helpful.Just refill gas tank to level it was when you pick up and thats it..I commend the management for choosing Jeremy as a valuable, knowledgeable, professional and courteous service advisor.Will be back when I need service again !

We were treated very well. We were immediately greeted and told our car would be ready in 45 to 60 minutes. The car was ready in 45 minutes. My wife was disappointed that our car had not been washed which always happens when we have our car serviced at Mazda South Charlotte, other than that all was well.

Poor after sales service. Jeremy should work as a librarian not in the service department. Until now my car is unfixed and sketchy repair details cause he never gave me a paperwork or what kind of service has been done the last time I was there on April 22. Service people in South Charlotte Mazda are luaghing at his diagnosis that the hub rings are the ones causing the thud/squeak. Hub rings aren’t weight bearing and not turning or moving if it hit a hump. Car is under warranty. I have to email him with his boss on BCC just for him to act. I found him subtle in arrogance. Never trust him again on repairs. Just for oil change maybe. Sorry for my review but this is how I feel as a customer.

I wanted to trade my 2018 CX5 for a 2020 CX5 in a specific color and options. I spoke to 2 other dealers and wasnt thrilled by them. I contacted Gastonia Mazda and got connected with Hutch. He listened to me and said I will make your trade and purchase easy. His obvious excitement to work with me was really greatly appreciated. Hutch said hold on while I check my inventory. He came back and said that they just unloaded a new delivery of vehicles and they had the exact one I was looking for. I told him the deal I was looking for. Hutch said We can make that work. From that point the process could not have been easier. From the minute I arrived at Gastonia Mazda to deliver my trade in do the necessary paperwork and drive away in my new CX5 took 35 minutes. Without a doubt Hutch, Dennis and the finance team worked flawlessly together and made my buying experience EASY as promised.

Awesome car buying experience. Zack & Hutch made whole process super easy & one of the smoothest transactions we have ever had buying new car. A+++ all around.

The team at Mazda of Gastonia was incredible. They were easy to work with, and extremely accommodating to all of our questions and requests no high pressure sales techniques- the year know their cars. Best car buying experience yet.

I have leased two Mazda CX 5s in the last 6 years from another major Mazda dealership in Charlotte. I have been very pleased with my dealings with them in the past. However, when my lease was up in 5/22 I did not hear one word from them. I had to contact them and it took 3 days before someone called back. Then we went back and forth and I felt they were not being honest, and frankly, I got the feeling that they did not really care whether I leased with them or not. I decided to try another dealership. Rico got back to me quickly after my initial inquiry. He was pleasant, helpful and professional and within 24 hours I was driving my new 2020 CX5 home. I feel I got a good deal and the whole process was done expediently.

Love Barry & the whole team! I’ll only choose to bring my Mazda here because I never doubt the quality of work that’ll be done and I always feel important while I’m there! Thanks ❣️

Barry Wilson is always friendly and helpful when I bring my car in for service. Also like that I can make appointment on line which is very convenient.

These guys are fantastic. Between Zacc, Steven and Hutch, they made it possible for me to get into the car I was looking for. Very helpful and accommodating, I’m so glad I’ve found this awesome dealership. I would definitely recommend them!

Zach Shook is a great salesman who knows ALL about his product and is not a high pressure guy. Seek him out if you want to make a well informed decision about a Mazda. He knows this brand. I did a bunch of research before test driving and he knew everything!

Absolutely great experience at Momentum Mazda. The staff was friendly and very knowledgeable. They went above and beyond to help us get out of a previous bad deal with negative equity we incurred from Keith Hawthorne Hyundai. The Mazda 6 we got is a very nice car, smooth ride and sporty. The paperwork didnt take too long. The sales man David was a nice and down to earth guy. The sales manager Pete worked wonders and got us a pretty sweet deal. The finance manager Kelly moved things along quick and actually explained a lot of the paperwork to us while we laughed and joked. Overall great experience. We will definitely be going back if we choose to purchase another car. These guys did an awesome job with good team work. We need more honest car dealers like Momentum Mazda off Wilkinson Blvd in Lowell NC. Again Thanks guys!

The staff at Mazda of Gastonia is incredible! They are very knowledgeable and dedicated to providing excellent service to their customers.

Rico is the best! He spent time explaining all of the features my car offers! Very personable and knowledgeable!

My wife and I had a FANTASTIC experience at Momentum Mazda. Ash and Keith did an excellent job and treated us extremely well. Ultimately, we got the car we wanted at a great price - no games or sales tactics. The experience at Momentum was far superior to that of other Mazda dealerships in the area. I highly recommend paying them a visit.

I have owned my Mazda CX-9 for almost 3 years. My last car was a BMW sedan. I wanted a car that could drive in the mountains and handle curves with the power to pass campers and 18 wheelers in the short passing zones. Third row seat was mandatory for my 3 grandchildren to ride on trips. This car is awesome and drives every bit as strong as BMW without the price tag. Momentum Mazda has been awesome too! They have prepared me for every expense and know me by name as well as “Etta” that’s her name 😉! Barry and Jeremy in service department have me covered no matter what. They just finished construction and the new waiting room is sooo nice..loaded with water coffee and tea and snacks and tons of friendly faces! I highly recommend Momentum Mazda they fantastic!

Mr Christmas was by far the best car salesman i have ever had the pleasure of meeting. He was courteous and professional. He was knowledgeable and kind. My wife had tons of questions and he answered each one with a smile. I will recommend everyone i know family and friends to Mr Christmas. Mr. Christmas also shared life experience and stories of a lifetime. Thank you Mr. Christmas i will see you again in the future.

My husband and I had the best experience at Mazda! We had been to another dealership and they treated us very poorly. A few days later we decided to give it another shot and try the Toyota/ Mazda dealership. We went in early in the morning about 30 minutes before they opened just so we could look around without feeling hassled. When we decided on a car they were overwhelmingly nice, friendly, knowledgeable and helpful. Our sales person was Will. He was incredible, he knew how nervous I was and what a terrible experience we had had days before and he was so nice. I never at any point felt pressured. I never felt overwhelmed. He gave us time to think and talk it through with no judgment. The finance manager was so kind. He really worked with us to get us the best deal. Honestly they gave me a new outlook on how I feel about car salesmen. Keep up the good work guys!