Went to buy a car battery they have been closed all week. A sign on the door read not enough workers. If they Learn how to treat people workers wont be a problem. Treat People the way you want to be treated.

I can only attest to my own experiences with this particular Walmart Auto in Gastonia, NC. I have been having my car serviced between here and the one in Belmont for the past 18 months. It is inevitable that when I come to this location, something goes wrong. Several examples. I had them change wiper blades while doing a routine oil change. As I am driving home in the rain, literally right after the service, the entire wiper arm broke off. (That was horrible, because it is very hard to get a replacement arm on my vehicle.)Then on another occasion, I asked that they repair a hole that I have circled on my tire along with a routine oil change. I am called back to see a slash in the tire and a hole in the outter part of the tire?? That confuses me because, I had just taken that tire off to check for holes. In addition, I was showed that my record of all previous tire purchases didnt Show in their system. I had bought 2 sets of tires at different times with road hazard. However, without my receipts for those in the car and them not having it in their system, I HAD to purchase a new tire. This auto center said they didnt have the tire to replace it at same cost in stock and I was up charged nearly $30 for a total of $100 at the end of it all.I cant keep doing this with this place.*****I advise that you keep your service records with you if you visit this place. And stand at the window to watch the work done.One day I was here for 4 hours on a oil change. Car up in the air for 3 of those hours. That is not normal, but again it has been one of my many bad experiences here. I continued to come here because I feel routine maintenance on vehicles is best done with the same company. However, since I have come to learn that they have multiples files for my name and dont show half of my previous maintenance records in their system, (still puzzling me.) I am ready to go elsewhere.

Very nice helpful young lady. Fast service.

They seemed understaffed, but they were very nice

Went in around 7:30 AM to get a tire patched, with not a single customer in sight, and they were booked up for the day. The only people there were two workers with their hands in their pockets, and not even one paying customer or a single car in their parking lot or garage.I previously had lots of work here, including patched tires, and they did just fine. Wouldnt recommend you waste your time here.

They stayed late for me in order to get the tires fixed. Once we got the lugs things went fine and they got me out the door. My TPS monitor broke off and they still have yet to fix it. Says they haven’t came in in the truck yet after 6 weeks but I’ll give them the chance to fix it and then review again afterwards. The tires are awesome though! Great value for the tires I got!

Did a great job on my car.

Stopped by on a Sunday for 4 New Tires and was in and out in under about an hour. Fast and Professional service, they did accidentally keep my locklug, but by the time I returned about 15 mins later they were already calling to let me know it was there.

My daughter got a flat tire and we drove from Clover to Gastonia to get a new tire. There was 1 car they were finishing up and it was just after 5 (they close at 6) and they refused to put the tire on. Let us buy a tire, but wouldnt help 2 women, one of whom was pregnant, by putting it on for us. A bunch of lazy jerks. How hard is it to put a tire on!?

The staff was very helpful and got me taken care of for a great price. Highly recommend.

You can get everything

Guys were great got my oil changed and on my way

Just ran in to get a battery charger. Cashier was very polite. Even though they were busy, I was in and out in about 10 mins.

Unbelievably slow and incompetent. 2 hours to install two tires. Could not get paperwork straight so I could pay and leave.

Went to the Gastonia NC - N. Myrtle School Rd. location. - The gentlemen that were working were very friendly and helpful. I got an oil change and he showed me where to look for the specific type of oil that I needed. Tire had low pressure and they checked all tires and gave me air...I would use them again.

Ive tried 3 days in a row to get 2 tires mounted and balanced. Ive received a series of excuses on why it cannot be done today. Would not recommend.

First off, my fiancé had to take my car to get tires put on because the front tire was about to blow out. They absolutely refused to put tires on the just the front of my car, they said their policy says they have to put the new tires on the front. The car had staggered wheels, I told them specifically that the car can not run 19” tires on the front an 17”s on the back, it’s not rocket science. they flat out refused to put a tire on the car for her, not even to replace the one that was about to blow out she had to drive to a shop down the road where it was no issue to put two new tires on the front and send her on her way. Safely. Don’t take your car to this Walmart It’s the fact they knew the tire was gonna blow, and they refused to replace it. absolutely trash service, they were more interested in what engine my car had rather than taking care of the fact the car was NOT in a safe condition to leave that shop. Absolutely ridiculous they wouldnt replace the tire because they had to put it on the back, it doesn’t physically work like that.

Awful service. Went in at 2:15 p.m. for simple oil change and tire balance. Only 1 other customers was there. Was checked in at 2:45 after seeing multiple employees standing around doing absolutely nothing. Another employee was sitting in his own personal car blasting music full of obscenities while I have a 5 year old in the car, his music was so loud that my own windows were vibrating. Finally got vehicle checked in and returned at 6:00 p.m. that tire balance was not done because no one had been told so. This was after I stated multiple times at check in that I needed my tires balanced and was told that it would be. This was my first time here and it will absolutely be my last. This is Gastonia at its very finest. Dont come here and trust these idiots with your vehicle.

Youre gonna wait forever on any services you get. But thats not too much of an issue. The issue is the quality of service. The prices arent outrageous or anything, but you get what you pay for. Honestly, Id reccomend that you take your vehicle elsewhere.

Had a utility trailer connected to the truck the tires started to leak so we went to get new tires at the Walmart 200 miles away from home. Got there at 1 and the gentleman behind the counter said he was shutting down because nobody showed up for work. Do not go here

Very good price for a new set of tires. Were able to get them installed with new windshield wipers at no extra charge.

Had a short haired blonde gal help me while I was there ... I wish I could remember her name..... She was delightful and knowledgeable!

Poor service dont go there!I had a tire to be balanced did not balance it right.I had to get it balanced again.

They got my oil changed in a timely manner. And very good price

Deserves no Stars. An absolute joke. It took an hour and a half to get the oil changed. The service manager seemed more concerned with walking around eating pizza and having it half hanging out of his mouth then he did doing anything constructive pertaining to his job. His old lady and kids being there seemed to distract him slightly also (sarcasm). Unprofessional. Whatever happened to taking pride in your job? It obviously doesnt happen in this facility. I recommend you do it yourself. I will before I bring my car back to this pathetic excuse for an oil change center. And to add insult to injury, I never got my change back. I told them to keep it, Ive waited long enough. Smh...

Very helpful, they told me what i needed and didnt try to sell me a bunch of others stuff i didnt need ...like some dealerships do.

I was very well pleased with the service that I recieved at The WalMart Super Center Auto Care Service today. I was at the one on N. Myrtle School Rd. in Gastonia, N.C. Great prices on tires and oil change. Manager was great as well as coworkers.

Ok

Bought my tires here with road hazard warranty bout 2months ago woke up this morning with a flat tire after pumping the tire up with an air tank went to Wal-Mart at 10 am to have it looked at was told no one showed up for work in the tire department ask when they expected them in asked for a manager they turned me away said they couldnt look at my tire so I left went home call Wal-Mart back asked for a manager he said someone would be there to do tire work at 12pm so I drove back at 11:50 am was told Id have to wait after being turned away one time already took them till 1:30 pm and told me they didnt do anything to the tire found something in it but didnt think it went all the way through the tire ??? Something made it go flat??? So i made 2 trips turned away the 1st time and the 2nd time made wait hour and half and they didnt even fix my tire???

This is the most unprofessional auto service I have ever had.. I check in I was told it was going to take 2hrs for the car to get the oil changed.. I was ok wit that I’m we walk around Walmart shopping, come back my car hasn’t been touch.. The workers walking around talking and wasting time and acting like they’re working.. I had to complain in order to get things moving.. I will never come back here for auto service again..

Great and friendly people! Worked me in for an emergency tire change even though they were booked solid till closing.

3 hours to get an oil change. In 3.... hours... they did maybe 8 cars. All of the additional advertised checks were not performed but signed off on the sheet as checked. Whoever manages this department needs to be fired.

I called to inform them that I needed a new tire today and to verify the time they closed. The man who answered said 4:00 p.m. and hung up. I drove slowly over there only for a man at the counter to tell me he doesnt know who answered the phone but a machine was broken and they havent been able to sell or change tires. Maybe I should try Belmont. No apology or anything.

Bobby did a great job getting ua back on the road

Staff has always been helpful and friendly.

Im in need of an oil change. Called to see if they are open, because its a Saturday. I asked if their mechanics was in today and the guy who answered said, theyre not mechanics, their certified technitions, only he was very cocky when he said it. Its all the same, the way I see it! They all do oil changes!The attitude wasnt necessary! Bad vibes! Thats not good for buisiness!

Usually in and out but like a fool came in black friday hour and a half wait

Would not help us were their 1hr and 10 minutes before they close because they had to put tires in wide so a customer with a flat tire was sent away.

When I called to check if tire roadhazard warranty was active, I was told to wait while he looked it up but he hadnt asked which car or who I am. He just left the phone laying for 5 minutes until I hung up.

Bought 2 tire great price friendly people

SAT in the driveway to get an oil change. Had to ask for service. The tech started a conversation with the other tech and ignored me. Customer service sucks. Not that they care about this review. Fire them all.

Very inadequate staff, I was told he machines were broke or the guy that operates it is out sick, this happened several times. Or employee just didnt know or care.

They are always extremely slow & always out of something. Now today, they don’t want to take anymore customers even though they are open till 7 PM simply because their manager doesn’t want to approve any time over 7pm! They literally had 3 cars -2 for oil & 1 for tires and it would take 4 men too long to complete them to take anymore customers.... Walmart is just getting worse over time!

The person that checked me in was Ghetto. She was leaning all over the register. Chewing on her gum like it was her last supper. But the person that checked me out was the total opposite. She was a pleasure to deal with.

They wait around for a while and don’t really seem to have a sense of urgency to get the job finished and help the next customer. Saw the same behavior from the Service Manager. Each time I’ve had my oil changed here it’s the same behavior.

Showed up at 6:35 to have one tire changed. They close at 7:00 and would not change my tire.

Mad slow & customer service sux

This place sucks. I work for Walmart and I can tell you tiresearch department is terr. Lazy and lack of attention is they main goal. Go to another Walmart tires. One guy put me in hold so he can talk to a friend and I can hear him talking and they when I ask his name he hand out the phone

All way something going on to slow me down

They quit taking customers before six oclockSo really not good

I go there to get my oil changed when I have a lot of shopping to do and I do check behind them they always stand behind there work thinking about tires today 😎

I dont see how it takes an hour and half to put on two tires

Very helpful staff and they keep you updated on your vehicle even tho they are always swamped!!!!

This time they were out of 5 quart oil.

Speedy service!

Only 5 registers open with 7 people in each line with buggies full of food. Took long time to get through. Cashier was not friendly at all . hair salon gone, McDonald gone. One employee said they should close the store manager walked out.

Great store and helpful people

No sense of getting job done! So slow!

Its slow its only two mechanic services sucks

Service sucks wont be back

Great place to shop

Wont never go back

Waited 10-15 minutes and could not get helped. They werent exactly busy. I left and went to Meineke

In and out. Thanks

Service is terrible

Rude

Great value

Ok

Loved

Very slow

Fake ass hrs.

Poor service

Lots of inventory.

Lazy staff

Awesome

Missing more personal, for better attention ....