Very good prices and always helpful with your storage needs.
Compass representative Mr Rodriguez was polite, explained and went through Compass guidelines thoroughly. Walked me through facility and made sure I knew how to get in and out of the facility. Would definitely refer my friends and family to Compass.
Its OK as far as convenience and cleanliness but the major downside is they will increase your bill periodically. We got a storage last year paying 198 a month for a 20x30. After 2 bill increases and a third one coming next month our bill is now going to be 325 a month.
Arie Humphrey helped get my mom and I set up with a storage unit and was extremely helpful and patient. The units are also reasonable priced! I would recommend!!
The office staff is always nice and polite, the grounds and units are always clean,well lit I feel safe when ever I have to go to my storage. The only storage I choose when needed.
The staff and management here are incredibly helpful and responsive. They have a truck to rent on site and boxes. Each times I have dealt with them, they have exceeded my expectations! Lowest price in town and great deals.
Gus was very knowledgeable and advised on what unit I needed highly recommend this location
Amazing customer service the manager was helpful and very nice, I would recommend this please over any other storage facilities nearby.
Amazing service...staff helped with choosing the correct sized unit for my needs. Very friendly and knowledgeable staff. Will highly recommend to family and friends!
Arie Humphrey was GREAT!! Hes very professional, courteous and knowledgeable!The facility was nice, clean, well maintained and very secure!!Thanks for everything!
I spoke with Ricky who was very friendly and helpful in making sure I selected the size unit that would be best for my needs.
I had an easy time setting up with them they made it really easy for me to put my stuff somewhere when i have no room and it has climate control
Expensive. Prices keep going up here.
Was happy with the answers to my questions. Also it was clean and orderly. Thanks!
There are not enough words to explain how wonderful compass self storage service is. Arie is the gentlemen who help me pick out the best climate control storage unit. My monthly unit price is very affordable, month to month and he even gave me a first month free. Thanks again Arie!
So at move in they promised one month free, I’m still waiting would move but they know folk will not pick up and move that large of a storage, it’s been almost a year I found another place... here we come U-Haul2/4/21 UPDATE: could not respond except to update, my question is how did you try and rectify this? Just credit my account one month problem solved, this is not brain surgery. I pay almost $200.00 a month.
Great place to do business with. The manager there is a veteran which I absolutely love. More companies should support hiring veterans. Every time I have to go in for anything at the office he always greets you with a smile and takes care of any concern I have at the time.
Great and quick customer service. Nebbie made it very easy to find a unit. All units were clean and well kept
First time trying Compass in Fort Worth. Very pleased with customer service and facilities!
Ms. Tesfay has great customer service skills. Highly professional.
Great prices and the cleanest storage facility I’ve seen. Sherman was very helpful and got everything set up quickly.
Excellent service. The front desk employees really did an excellent job. She knows what shes doing. She is very friendly and approachable. I will absolutely recommend this business with my friends and family.
The grounds are kept clean. Easy to get in and out. Office personal are helpfull. Auto bill is the best. Dont have to worry if the rent is due or late.
This is the cleanest storage facility we have ever toured. Nebbie was so personable, and a true professional. We have been looking for a place to store our furniture and belongs, and couldn’t be more happy with the service and facilities as well as the conscientious management. Nebbie Tesfay, you are a treasure!
Everyone has been great to work with. Very happy with overall experience.
A little bit more expensive but very clean. Security gate is always comforting. Plenty of space to back trailers into units. I have a 2 place jet ski trailer that I have no problem backing right into my stall. Larger units have lights in them as soon as you open the door
Agent N Tesfay was the absolute most courteous and professional with helping me choose the best storage for my wife and I. This was the first storage unit I have ever purchased and she made the whole process super smooth and easy. Thank u!
Great customer service. Thank you Nebbie.
I was so impressed with the customer service I received the other day from Irene. She helped me find the perfect unit for my upcoming move and was able to answer all my questions and help ease my mind. I highly recommend this facility for your storage needs.
Really friendly and helpful management and great prices!
They are wonderful! Needed a short term storage while I went overseas. They were patient and helpful and willing to help anytime I needed more help than usual. Thank you Amanda!
Had a unit here for several months, and they raised the price without any sort of notice by $30-35 bucks. It went from $63ish to about $95. Their late fees are also ridiculous. Total, if you’re late, will be about $117plus. They raised it not long ago, and during a pandemic. They’re absolutely pathetic.
A very clean place, and things were handled super easy and friendly by the manager Sherman. My experience was way above my expectations
This place is the perfect storage facility in South Fort Worth. It’s conveniently located in a safe area of town. The staff is polite and helpful. The facility is well kept with no riff raff in sight. I felt like the rent was a bargain, especially with the quality of the facility. I recommend this place to all.
Awesome experience! Staff was great!
We got to meet the Manger of this location. She was very helpful . the storage unit is just what we needed, the right size and price. Initially we were on the fence at first if this was the best location for us. But after meeting the manager we knew we picked to right spot :) Give them a call.
Amanda has wonderful customer service, a very clean facility. Thanks for making my move an easy one. I would most definitely recommend Compass Self Storage.
Amazing customer service.
The ladies working were the absolute nicest employees that I’ve ever met. I was overwhelmed by moving and storage decisions and they help me and saved me so much time. I definitely recommend going to compass self storage with all your storage needs.
Nice place very protective people if you are not to be there they will make sure you are not there the stuff that I had stored there was safe and protected for sure LOL
Climate control storage facility.
The storage unit was very secure and it allows easy access all the way up until 9 p.m. the units were clean and have lighting.The overall layout was bad for driving a truck in and was very difficult to turn around. Be careful if you are inexperienced to may get stuck. There is no sign of shade whatsoever and all these units get hot. It is also very inconveniently butted up against a residential housing unit.
Awesome customer serviceVer CleanGreat Price
Thank you Amanda! Fast friendly courteous service! Price isnt bad either!
I was very impressed with the customer service I received from Irene ! The place very clean . Answered all of my questions. Irene is a great asset to the company ! Would recommend this place and talk to Irene !
It was a very clean place, had everything I needed and the GM was very helpful answering my questions and explaining to me what everything was and what I really need to fit what I was using to storage for
This facility is very clean and will kept. The customer service is above and beyond average. I would highly recommend this location to anyone!
Amanda is very professional and friendly, helped us choose the correct storage and Uhaul requirements. would most definitely recommend this company.
Hailey Hankins is one of the most helpful when trying to figure out what needed to do. She answered all my questions no matter how stupid they sounded! I have never reseved such wonderful costermer service from anyone before! A wonderful place to go and get your storage needs!
Very clean place, reasonably priced, nice managers with wonderful customer service. Would definitely recommend Compass Self Storage to everyone!
Storage units are nice and clean and their customer service is Very Good.Im really satisfied with this Storage Co.
Awesome! Great team and excellent customer service. Kudos to Hailey, Irene and Amanda.
The sales woman that helped me get into a unit was extremely helpful, courteous and allowed me to move in immediately after paperwork was completed. I have always used Public Storage and looking forward doing business with Compass.
Hailey who works there is one of the nicest, sweetest, most knowledgeable person I have ever me. She not only answered my questions competently but friendly as well.
Great customer service and quick
Climate controlled units. Friendly employees. Reasonably priced.
Good hours, nice owners. The building my unit is in is always clean.
The ladies Amber and Irene are first class!
Didnt open on time and didnt have the the truck I has scheduled at the time I had scheduled. Unimpressive.
Raises the rent every few months, no justification, seems to be a management tactic, cartel management.
Good prices, clean and helpful
Great place
All these reviews are when it was Chisholm Trail Self Storage. I was the manager there at that time.
Great Service!
Friendly staff!!
Tremdous storage option
Clean place
The only problem I have with compass is there prices has doubled in the last 18-24 months. But everything else its great.