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Watson Auto Group
3259 McCart Ave, Fort Worth, TX 76110, United States
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Watson Auto Group
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Ja
Review №1

We got a call from Pam just as we had left another let down, no good dealership.. she asked what we were looking for. Told us where to go as we were already driving and looking. We showed up at Watson, started talking to Steven and Kirk. Thanks to those two gentleman who worked their butts off to get my husband into the truck he really wanted. They were up front and honest, caring and yes, it took most of the day because they were outrageously busy but still got us an amazing deal on the best truck they had on the lot! Thank you guys so much.

Ja
Review №2

Great customer service, very fast service and approval, I recommend Bruce he is very very nice and patient, answered all my questions and made sure I got the car I wanted. Definitely will buy a car from here again (&) refer them to others

Ro
Review №3

I give this Watson auto group a big thumbs up. Stephen came through big time and kept his word and got me in a car fast. I was out of a car for 3 months I wish I would’ve came to him sooner but I’m beyond happy with the 2016 Jeep I got I highly recommend going here. Thank you Watson Auto group and thank you so much Stephen

Sa
Review №4

The best customer service. Stephen and Kirk made my first car buying experience awesome and easy to understand. They answered all questions I had and were able to work with my budget. They were great! Would highly recommend

Ma
Review №5

I went down there yesterday evening and Rebecca told me she couldnt get me financed and I dont Think she even tried she was flirting with 2 guys in her office and she came out of her office with some people that came in after we did and they was waiting on her and she came out and right in front of us me and my wife and told this young lady that she didnt make enough money well I could crawled underneath the table so embarrassing and she went back in her office and came back out told me she couldnt get no in one that would give a loan I dont even think she tried after I was told before earlier yesterday that I was totally approved just bring my paper work documents and I did and I would drive off in car excuse me I wouldnt never would have gone nothing I wasnt approved and they have since where I work at and Rebecca told me that she couldnt get me financed because I work for Uber or Lyft well yall knew where I worked it was on the application told me I was totally approved I think yall need to pay me for me losing time on.my job.and gas in my car gas is high owe me me $100 just let me when come over to pick up the cash no checks this was the Watson north east 128th street in ft Worth don not recommend run

it
Review №6

Mr.Bruce was a great help, helped with my first car . Best choice ever, and high recommend !!!

Mi
Review №7

Stephen James was so helpful. He got us in a great car at a great price. We love Watson Auto Group! I highly recommend this car dealership.

Ve
Review №8

We’ve bought cars since 2014 from Watson Auto Group. Seems like we go to dealerships and get a NO then go to Watson Auto and always get approved. Every situation is different, we’ve had no problems with some banks and we’ve had to put down a little more with others to get into the car we wanted. All our situations and we’ve never driven off the same day because they like to get the best deal possible but within a week we always get our vehicle. Kirk, Bobby, and most recently Bruce have all been great to us. Will definitely keep spreading that word and sending people up there. Thank you for doing our Friend’s Son right and getting him in to a 2019 Nissan Sentra!

Th
Review №9

Bruce was great got me a low payment in a good car.

Co
Review №10

Stephen and Kirk did an awesome Job getting us into a 2019 Dodge SUV for a really low payment. If you need a car ask for Stephen he will hook you up!

Du
Review №11

They made me believe I was getting a car and didnt end up getting one. I also put $30.00 in gas in the car they said for sure I was getting and they havent paid me back. I had to go to different places and drive cars back to them like I worked for them and still didnt get in a car. Courtny was nice but just a good talker. They lie to much.

Ta
Review №12

Stephen was awesome! Fast buy and very kind and helpful! Such a good experience here, next time I’m car buying I’ll be back! :)

Ch
Review №13

Stephen was awesome we had a great experience he got us in exactly the car we wanted for the greatest price around go see him highly recommended

La
Review №14

I definitely have had an amazing experience with Stephen, and The Boss man, Kirk Watson, would definitely do it all over again 🙌 👌 👏 Stephen made it happened.

Ja
Review №15

Walked in there had no idea what I was going to buy or looking for and they helped me out! Courtney Found me something nice and affordable and I was in and out within an hour!!!! Highly recommend this place…

Mo
Review №16

I have struggled so hard to get a car and they helped me out when i felt hopeless. Great staff and great experience. 10/10 recommend. Stephan was great!

Jo
Review №17

Kirk and Stephan went above and beyond to get me into a vehicle. They were professional and courteous. By far the best car buying experience I have ever had.

Ro
Review №18

The Best car buying experience I’ve ever seen fast friendly and very good communication Stephen James is the GOAT. Thanks a million!

Je
Review №19

I really appreciate Kylon at Watson Auto Group. He helped me out when no one else would. I strongly recommend going and paying him a visit. He will not waste your time.

La
Review №20

Melvin did such a great job getting me in my car. Awesome service. Got it and out super fast once I picked out my car. Great options and great service.

Da
Review №21

Stephen was absolutely amazing . i got here about an hour before closing .he was able to get me into a vehicle TODAY! I feel he went above and beyond working for me and came thru perfectly !!!! I will definitly refer everyone i can to this place.

Ja
Review №22

Stephen James is a great sales manager he really looked out for me. Watson you all have a customer through me for life

Di
Review №23

This was an outstanding experience Kirk and his whole crew are great you will leave with the Car. It was a one day turn around no issues. I highly recommend this lot

E
Review №24

Bruce is very professional, very easy to work with and I would highly recommend working with him again. Also the owner stepped up and took care of me. This is a good place to go.

Ki
Review №25

Melvin Airehart in burleson is the truth. He was so positive and helpful it was the easiest transaction I’ve ever had. He got my daughter in a car and then 2 weeks later I was driving off the lot as well. I’m so happy with my purchase.

Br
Review №26

Courtney and Kirk are sooo amazing they will help you when you thought you could not get into a car I appreciate Courtney and Kirk thank yall soooo much yall come here and buy your next car they are all amazing

Jo
Review №27

Stephen and kirk helped us out tremendously! Great customer service had a pleasure doing business with them!

Gi
Review №28

10 stars!!! Adam gave us exactly what we needed plus more than we thought we could get!! We are leaving excited! He is very professional, very easy to work with and I would highly recommend working with him again.

th
Review №29

Melvin did an awesome job getting us into the truck that we wanted.

La
Review №30

Bruce is awesome!! He helped me out so much and got me into a vehicle, despite the situation I was in. Thank you!

Ja
Review №31

Stephen is amazing and will get you into a car without a doubt and work with you

ta
Review №32

Go see Stephen & Kirk & they will get in good car & decent payments

Ke
Review №33

Excellent service and really respectful . Everything was on point and no issues at all I highly recommend them and we will continue to use them in the future . Please come see Melvin he is a top notch guy

Er
Review №34

Bruce. Was absolutely amazing very knowledgeable and the fact he was a veteran is a big deal with me since I’m a four time combat veteran of the army. I will buy another car in the future from Bruce and the Watson auto GROUP family. Thanks again guys. Great job

Na
Review №35

They have the ability to approve lower credit. They are nice. They sell cars with lower miles, but they ALL have bodydamage. You can bet if the car on the website doesnt have a photo, or its far away, or not many angles, its because there is extensive body damage. There are many people who dont mind this as long as they have a reliable vehicle, so if thats you, go for it. I am NOT one of those people, and the minute I let on that I was having second thoughts, they started being rude and evasive. Im sure they get jerked around by alot of people. I dont blame them, but I take car buying very seriously, and to me it felt... sketchy.

El
Review №36

Bruce was very helpful and patient with us while we looked at several vehicles. He submitted all interests to financing to work with us on down payments and credit.

Re
Review №37

Had a great experience With Melvin he truly goes out of his way To make sure Experience is great I got a great car. I am very happy Thanks again Melvin

Cr
Review №38

My husband was approved for a black 2014 2ss camaro by Pam was made an appointment told it would be at the burleson location on Saturday. We get there the car was sold the night before. Melvin said Pam was not aloud to hold cars or make promises and they wont bring a car to a lot without a deposit. THEN Melvin tried to sell him a different car. Not what he was looking for.

Ad
Review №39

Customer service was great. Bruce went the extra mile to make sure I got the best deal. I recommend Watson auto to everyone.

Jo
Review №40

Kylon did a fantastic job! All these guys were very helpful.

Ma
Review №41

Had an amazing experience with Kirk and Stephen. Thanks guys

My
Review №42

Kylon was really good. Got me into something I feel comfortable with.

Se
Review №43

The best auto dealer Ive had the pleasure of dealing with......dont hesitate to go in and see kylon .....he will make it happen

Mi
Review №44

Same experience as the other place on 28th. Sat there for something that could have been pre-processed days before and get told it may be a couple of weeks before they can get everything fixed.Their inventory online, does not show how bad the vehicles look.Typical used car dealers.

Mi
Review №45

Melvin was very helpful on getting us a car that we really like and enjoy .We are really pleased with what Melvin did for us, I would recommend any one to come see Melvin at Watson Auto Group in Burleson Texas

Ta
Review №46

Adam was very helpful, helped me get in a newer vehicle which me and my wife loved. Adam was very professional and we’ll mannered.

Ki
Review №47

Adam is awesome!! Go see him. Very patient and understanding. Highly recommend!

Id
Review №48

Kylon helped me get an icey chrysler 300s with very good miles, im very excited to drive it and blast them beats speakers that are in it

Ni
Review №49

Kylon was my salesperson he is super sweet and honest i actually didn’t believe him about the $0 down but it’s true I’m greatful for all that he did to get me in my 2020

Se
Review №50

Melvin is a great guy did everything to get me into a vehicle!!! Will definitely be returning here for my next vehicle!!!!

De
Review №51

The only thing I didnt like is that they have appointment schedulers calling and saying that you are pre approved for zero down but that may not be true.. I was approved, had a small down payment and now Im riding. Kylon really looked out and took good care of me!

Di
Review №52

Watson auto is awesome! My mom has bought from them. Kirk and bruce is so awesome... I will by from them again if i ever need a car. I highly recommend Watson auto!

Ma
Review №53

Very Professional and a great selection of Vehicles!

Du
Review №54

These guys cars are beat to hell matter of fact Im going to show you one of the cars that they were trying to sell us this place is very horrible theres one in North fort Worth theres one in Burleson theres one on the other side of fort Worth thats like South fort Worth thats off of granbury boulevard and McCart.

Ch
Review №55

Watson auto group is the place to go if you want a well running used vehicle. Bruce Jones was our salesperson and lemme tell you, this guy knows his stuff when it comes to the sales of vehicles. Usually when spending an entire day going from place to place tryin to find the right vehicle thats best for a family of 4 can be a hassle and a huge headache. Not at watson auto group. Bruce absolutely took the hassle and headache out of the equation entirely. He got us a monthly payment that fits our budget and an insurance policy that also fits our budget and is almost bullet proof. If your in the market for a good running used car, and u are a bit sketchy like i was...go to watson auto group and ask for Bruce, he will explain everything to you in a way thats very easy to understand. Your time is valueable and your money is even of more value...at watson auto group, Bruce Jones can save you BOTH. Dont waste your time and money with other silly people and places. Go to Watson Auto Group. Ask for Bruce Jones.

De
Review №56

Great people they will work with you get you in a car see. Bruce or Ceylon cook get your car

Me
Review №57

Go see Adam and Kylona they will hook you up no problems. No questions or runarounds they shoot straight

Ma
Review №58

Didnt get a vehicle although tbey called me and said I was approved

Al
Review №59

Had the pleasure of working with Bruce today, he helped me get my first car!! would highly recommend going here and asking for him, he made me feel super comfortable and answered all my questions:)

Jo
Review №60

They cannot finance everyone like they claim. They need to change that because Im one of the people that they couldnt get approved

Rh
Review №61

DO NOT WASTE YOUR TIME YALL!! We qere contacted saying you have been approved for zero down blah blah blah....get all the way there and OFCOURSE thats not the case!! Adam never communicated with us after days of being given the run around,we felt like we had to annoy them when they contacted us!!There are lots of good small dealers around but this is not one!

As
Review №62

Melvin was absolutely amazing! He got us a great deal. Service was fast! All around excellent

Ma
Review №63

Go see adam and kylon they will hook you up same day

Je
Review №64

Go see Adam he will treat you right

Ed
Review №65

Adam helped me Great Costumer Service and good cars very happy

Em
Review №66

Fast Approval, Great Car Selections... Thanks Brent for the great experience 🤝

Bi
Review №67

Melvin was very rude from the moment I walked in and until I left. He told me I was approved for zero down and had me come in just to tell me it won’t be until Monday when he hears from the bank. I was on a covid leave and one of my check stubs had 0 hours on there because I was on a LEAVE and then he started to interrogate me about it and asked “so they pay you while on leave” UM DUH it’s a covid leave. I work for amazon. How are you going to tell me that I was approved for zero down without running my credit first? I should’ve known it was a red flag when he was on the phone dealing with a customer that he sold a lemon car to. Wasted my time and his. I would not recommend this place to anyone. That whole place looks sketchy. I will take my business elsewhere.Update: I was able to go somewhere else and got approved for a 2015 Chrysler 200! Blessing in disguise ❤️

Je
Review №68

Bruce helped us get into a car no problem

SA
Review №69

I really. Really enjoyed working with you. Thank you again for the help getting in an almost brand new car. MELVIN

Mi
Review №70

Kirk Watson and Watson Auto Group are the best at helping people who need transportation and to build credit with their situations. Theyre honest and fair with ALL people who go to them for a vehicle. They helped me, the many people that Ive referred to them and they will help you too! And if they cant work the deal just know that they did all they could.

Le
Review №71

Melvin was so helpful!!! I left with the perfect car!!!

Tw
Review №72

Truly helped me out great place !!

Jo
Review №73

Did such a great job working with me, I am glad to have done business with em

Ka
Review №74

I was buying my first new to me car Kirk Watson was a great sales person he helped me out so much!! He made the process very easy, quick and painless. Everyone else who I meet up there was very nice and helpful I would recommend them to anyone looking to get a car.

Do
Review №75

Horrible experience and no communication. They were supposed to to put on 4 new tires, fix a seat belt, get a 2nd key programmed and fix the radio. They promised 1 week but it took 2. Never gave any updates unless they were harassed for them. They didn’t reconnect wiring after replacing the seat belt, replaced the worn cracked tires with other used cracked tires that didn’t match and there is an issue with the 2nd key. I would stay away, these guys have 0 customer service and are definitely not honest.UpdateI replaced the tires myself, they offered to replaced the mismatched used tires with different used tires, even though the sales guy agreed to put new tires on it. I inspected the used ones, 1 had multiple patches in it, and another was patched with a plug, which is not allowed for tires on public roads, they are meant for riding lawn mowers.I can’t recommend staying away from this place highly enough.

Ra
Review №76

Bad service take your business somewhere else

Jo
Review №77

Did a great job getting me where I need to be money wise. Excellent service.

Ja
Review №78

I was able to get into a vehicle same day. Kirk did an awesome job! I totally recommend this place. All personnel were friendly and I totally believe they did me right!!@As of 11/2- had to return original car i got because of title issues . Now i am due a credit because of over charge on my accounts on down payment. But after leaving 2 messages and 2 text messages and not having any acknowledgement I think I am being ignored. Will update outcome...

St
Review №79

Bruce was amazing he made our car buying experience a walk in the park, he was very patient with my husband and I and very understanding in getting our family into the right car for us! Thank you Bruce for all your help and patience! I recommend Watson Auto to anyone wanting to purchase a vehicle with no hassle!!

Se
Review №80

Let me just say Bruce was awesome, he was so patient, understanding and made the process of me purchasing my 2017 Dodge Journey a breeze... Highly recommend Bruce as your salesman (Kirk wasnt so bad either)!!! Thanks a mil guys.. we will definitely be back to purchase another vehicle from you guys

jo
Review №81

Stopped here last November to buy a 2015 Jeep Renegade for my wife. Dealt with both a salesman as well as the owner. They were very friendly and professional. But much more importantly. They got us a great financing deal and warranty on the Jeep. And we are very happy with the Jeep itself. It runs great and we have had no issues at all. I will be coming back to buy either another Jeep or a truck for myself before the end of the year. If you need a reliable vehicle, stop by Watsons and see what they can do for you

Da
Review №82

I personally want to thank Bruce Jones the car salesmen who sold me my car. He literally put me first. He treats you more like a friend than a customer. He’s not the type of person to put you in a car your not happy with. I must have complained about every car he showed me and that guy never frowned. After finding one I wanted he worked with me. As a Army Veteran that means a lot. Thank you Bruce. If anyone needs a car I recommend going to see Bruce. Tell him David Gan sent you. Give him a chance he’s worth the visit.

Ja
Review №83

Went in needing a car and Melvin made sure i was leaving with one. Very friendly and AMAZING service!! Staff was all great. Very casual but they make sure you are taken care off. I very strongly suggest getting a car from here. Not your typical pushy salesman. 5 out of 5 stars. Got into a car that fits all our needs and is amazing looking. Ask for Melvin at this location and you will not regret your decision!

La
Review №84

Willie Brown was very helpful and he worked with very good and made sure I left the car lot with a car. He also was very calm and was all around a good person to be around during the process.

Ja
Review №85

Waist of our time.

La
Review №86

They made my car buying easy and simple. They were patience and they worked me to get me in they vehicle of my dreams. They made sure i was happy and that the price was right. This is the best car buying experience i have ever had without being given the run around. Thank you so much.

le
Review №87

I would like to thank Kirk for going above and beyond to get me in an amazing car. He explained everything in detail and made sure I understand what I was getting into. I would definitely recommend them to anyone in the market for a car.

mo
Review №88

I gt a gfeat vehicle and deal! Go see Adam!!

Sa
Review №89

I am so glade that i went here and purchased my new 2013 Chevy Traverse. Thank you Mr. Bruce Jones for helping me get into a new SUV that i wanted and liked. I would refer anyone to your guys because your cars have low mileage, great prices, negotiable down payments and awesome service.

sy
Review №90

The process was quick fast and easy. In and out in an hour no money down. Most definitely come here and ask for Kirk he is amazing!!

Da
Review №91

I scheduled an appointment to look at a car. When I arrived, after driving an hour to see the car, the salesman told me they forgot about my appointment. The car was not even on the lot and couldn’t be looked at. The salesman then let me know that their lot was always full and that usually they park their remaining inventory on the street, which added to their unprofessional appearance. The salesman took my phone number and told me he’d contact me as soon as he got the car in. I was never contacted by them. This is not a legitimate dealership. It’s a used car lot with bars over the windows and cars parked on the dirt and in the street. Huge waste of time.

Jo
Review №92

Expect nothing but the best! Im not kidding you. Jeremiah is the man, me and my family thank you so much. You helped us out in the time of our need. Great size vehicle for the kids. Absolutely telling everyone to come see Watson Auto Group.

Mi
Review №93

Kirk was excellent help and got me into the truck I wanted no problems. With nothing out of pocket I drove off the lot. I give them a five star rating and recommend to anyone.

ti
Review №94

Want to personally thank Bruce Jones and Kirk for turning around a terrible experience. I had went a few hours before to the one on 28th street and was treated TERRIBLY. I called and spoke to Kirk and he had me come back out and worked with Bruce. I had a very welcomed and pleasant experience. They sold me a really nice car and were very detailed and into the sale. Thank you guys so much.

An
Review №95

Real bad place, for a used car place a d too much over cost, and ask too much down. If I wanted to put that .Money down I could have done the same down payment a d got a brand new

Ji
Review №96

I came here a little nervous because of the reputation small dealers have. Kirk and willie worked with me and it was a fantastic experience. They bent over backwards to help me and in the end i left with a vehicle im very happy with. I will certainly be back and i very much recommend them!

Je
Review №97

Hello my name is Jerrmal Williams. I got a car today from Mr. Bruce. He was so polite and patient he really went out of his way to help me. I started to come back Monday but Mr. Bruce got me to stay. He has very kind heart and wonderful spirit about himself. I highly recommend that you guys go and ask for his service. He’s very fast and efficient!

Br
Review №98

Had a great time. Kirk was extremely helpful and made this happen for my stepdaughter. Was more than happy to explain everything up front. Literally everything. Thanks

Ch
Review №99

I am one of the pickiest humans when it comes to buying cars. I’m not real picky about the vehicle itself, but I DO NOT LIKE BEING AT CAR LOTS ALL DAY! This was by far one of the easiest car lots to deal with. Melvin Airehart, was ABSOLUTELY the best! Personable, professional, and efficient. The whole office was very kind, nice, and provided exceptional customer service. I’ve worked in customer service for 18 years plus for a Fortune 500 company, I know it when I see it! You won’t be disappointed! ❤️ Thank you guys again!

Er
Review №100

Great guys here. Steven was a big help and stuck with me throught the whole day. Picked me up a nice 2014 dodge with brand new wheels and tires. Kirk is very friendly and thorough with the numbers. All around a good day today.

Information
28 Photos
100 Comments
4.2 Rating
  • Address:3259 McCart Ave, Fort Worth, TX 76110, United States
  • Site:http://watsonautogroup.com/
  • Phone:+1 817-921-6555
Categories
  • Used car dealer
  • Car dealer
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
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