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AutoZone Auto Parts
4331 E Lancaster Ave, Fort Worth, TX 76103, United States
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AutoZone Auto Parts
Comments
Ny
Review №1

The staff is diverse and quick helpers....keep up the great work

El
Review №2

I felt offend and embarrassed I also like going get my products at autozone. The worker autozone wasn’t professional to me I asked him on helping me return a item to exchange it for something else.He was just ignoring me and all my questions I was asking him just looking at the computer instead of trying help me out on what I needed I he was just making excuses and not trying help me out . I felt really offend and embarrassed in front of other customers that where there he just left me there standing not saying anything else to help me out I left out and will never go there Any more will go to other auto part stores.

Je
Review №3

They know their parts and are very helpful.

Fa
Review №4

Always nice and helpful employees. Facility clean and organized. Easy to find what I need.

Mo
Review №5

Called to ask about replacing my low beam headlight on my vehicle. The man who answered the phone was rude from the beginning. Kept talking over me when all I wanted to know was, how do I know if I need HID or Halogen. Told me multiple times, “ma’am you either need HID or Halogen” I told him I understood but how do I know. After telling me to figure it out and sighing as if I was completely putting him out, he literally hung up on me before I could say thank you and goodbye. If you don’t like your job DONT WORK THERE!!!!! Geeze.....won’t ever use this location.

Wm
Review №6

ITS AUTOZONE, SAY NO MORE !!!Ive been shopping with Autozone, since they 1st opened !!!They keep getting Better and Better.Always informative and helpful wether I need parts, special tools, computer code reading, fluids, and more.For all my vehicles over ALL these years?... Its been Autozone... there for me and the rest of us working folks.See ya soon !!

Ca
Review №7

They always have what we want for our car

Da
Review №8

This Auto Zone is pretty knowledgeable and pretty convenient. May be because its in my neighborhood. But, if youve got any kind of issue, get a hold of David there and hell get it figured out.

Dr
Review №9

I found the part I need and my car is running good

Ad
Review №10

So its well organized. The person hiring me was Estrella, a capable and friendly valerie cashier who helped me return a rental tool. She was very nice and efficient and got things right. I will definitely be going back.

Bo
Review №11

Just had a wonderful experience at this Auto Zone. The attendant that helped me knew her stuff. I hope that she has a great day and no one gives her a hard time. Did not get her name or she would be getting special name recognition from me. Ill give this particular Auto Zone a 5 Star rating. The Stars are for her.

Mi
Review №12

I have been coming to this store for over 5 years now and the people that have been working there are the best they have always treated me with the up most respect and made me fill like I sure did make the right decision on coming here they always have what I need and it always a lower cost than anybody else in my book I wont go anywhere else you all are the best there isnt anyone better I thank you so very much thank you thank you keep it going now thanks again.

Al
Review №13

Great service!!! Answered all my questions and very attentive. Talked a a language I understood 😁Very very happy with the service I received

Pa
Review №14

Horrible service, very bad serviceI need help with something in my car to put in my car some cord To hold some plastic on my front fender and employed say he could not help me and then I ask another one he say I’m sorry I’m on my break but I saw a woman Employee helping a man so what is wrong with that because I’m a woman wouldn’t help me but a woman can help a man I was so mad

Sc
Review №15

I love this place! So helpful.

Ja
Review №16

Accessible auto parts.

Tr
Review №17

Engine diagnostic machine broken.

Am
Review №18

Christina is a super manager. It reflects in her employees. They are HAPPY! So are we.

De
Review №19

Thanks to Don R outstanding service ❤️❤️

Is
Review №20

Good team and fast service. Good selection of rental tools as well.

Ga
Review №21

Nice, professional and knowledgeable staff.

Jo
Review №22

I always shop at this store that are very nice

Je
Review №23

Very helpful with my problemAnd figured it out

Ja
Review №24

Got what I needed right quick with out hassel. Excellent service

Eu
Review №25

Excellent people persons

ke
Review №26

Well as long as you go up there its okay but calling is just bad had .e waiting on the phone for 30min so I hung up the phone and went to orally auto parts

SL
Review №27

Very Helpful

El
Review №28

Good costumer service

Em
Review №29

Store manager is Very knowledgeable about car parts. Knowing your getting the right part is a great relief. I dont like going back because they gave me the wrong part.

Tr
Review №30

My lady called the store and the on-duty manager, Augustin, talked to her like she was a kindergartener. So I called right back and he gave me Gods blessings 😄and the info she needed. Later we picked up the part, the manager refused to help us, because he was too busy talking and giving directions. When Iooked at his name tag, it was the same guy I spoke to on the phone. Hows that for a kick in the head. 😵

Pr
Review №31

I came in at 9:00 pm. I had only one headlight. Jose was so efficient showed me different bulbs that were in stock. He also helped me install my headlight bulb. He went above and beyond to help me. Thank you Jose and store #1514 really shows customer appreciation.

Ja
Review №32

Check engine light on they always have mechanical problems or they just will not come outside for customer.

An
Review №33

A male employee who’s name was Augustin was very very rude to me. I told him I couldn’t wear a mask due to my breathing condition and he rudely told me I couldn’t come in and that he didn’t care about my condition. And when my mom got on to him about being rude he told her to go back to Africa. I’m never going to store location ever again in my life

Mr
Review №34

Did not have what I was looking for thats ok.

je
Review №35

Just fantastic customer service always willing to go the extra mile in helping you with your mechanical needs if possible

Es
Review №36

Very helpful and courteous employees.

Vi
Review №37

Not good service

Da
Review №38

Auto Z one where when Known Autozone

Jb
Review №39

My experience was great! They treat you with expertise!

Ke
Review №40

Love it

do
Review №41

Utterly confused, couldnt purchase wheel studs....... staff unaware how to search for products by description. Now considering the other guy, training is everything.

Ed
Review №42

I miss the days when they actually had people that actually knew something about auto parts and customer care. I asked two people about a very simple part and their best answer was its between Isle 4 &7.. after looking for a while I asked them again.. their answer was its got to be there somewhere or maybe we dont have it we dont know... Bravo AutoZone I guess I need to go to OReillys.

Br
Review №43

A big thank you to all my customers for the comments you share and a pleasure all mine. Three months of joy and excitement I’ll always remember yet miss, thank you 🙏.

Be
Review №44

They always help with what they can and are friendly.

AB
Review №45

The only reason they are receiving 4 stars is because of a Managerby the name of Wayne. He was very helpful, professional and pleasant. Otherwise it would be a-1! When hes not there, the staff arent pleasant, horse around too much

De
Review №46

Really helpful staff

Ch
Review №47

HOW DO YOU LOCK DOORS WAY BEFORE CLOSING??? SO AS IM MAKING THIS POST SOMEONE WALK UP AND GETS IN SMH I’LL TAKE MY BUSINESS ELSE WHERE!

Ba
Review №48

Great Service and Not a Long Wait 👍🏾

Po
Review №49

Pretty good

Ti
Review №50

Great service

br
Review №51

Had to have my battery charged and the computer was down so they had to hand write me a receipt and was told it would be an hour but it was more like 5 once I actually got my battery back. I called to ensure it was ready and was told yes but I get there and had to wait an additional 30min. Sucked.

Sa
Review №52

Brian did an awesome job helping us very entertaining an energetic awesome vibe! Thank you!

Da
Review №53

Help when you need it, always have something you dont really need lol

Mi
Review №54

Just went in to check the price on a auto part, staff was very helpful in answering my question.

Da
Review №55

Brian the Manager helped in all ways he could great service and knowlegable

Jo
Review №56

This location sucks Ive been at this location at least 4 times in the last 2 months they still dont have the check engine tool

Ch
Review №57

Female cashier was very rude and refused to fix an error I rather travel father to a different Autozone

Mi
Review №58

Had what I needed

De
Review №59

I shop here all the time for my parts to my girlfriend Chevy Tahoe..Great Prices and discounts

Le
Review №60

Convenience will need it love the prices love the fact that they will come out and help.

An
Review №61

The woman who waited on me was knowledgeable and FINE as a ND! She made my day just by helping me to solve my mechanical issue.

Je
Review №62

I love this place because I get everything that I need for my car in one stop

Ka
Review №63

This AutoZone the guys are pretty awesome they helped me and even help me put my windshield wiper on

Ke
Review №64

Because our 🚘 are I Means to Work And Play And Traveling! To keep them running showroom fresh we need AutoZones

Me
Review №65

Got the part I needed and was in and out

Fr
Review №66

Im AutoZone was very onp point

Yv
Review №67

Awesome

Br
Review №68

Commercial dept is 2ND TO NO ONE. BEST CUSTOMER SERVICE IN TEXAS. TRINO AND CALEB ARE THE BEST AT WHAT THEY DO AND FASTEST COMMERCIAL DELIVERIES IN FORT WORTH HANDS DOWN!!!BRAVO BOYS!!!A++++++++ !!!!!!!

Ch
Review №69

A customer who got in line after me was helped first.....I got a district supervisor as a salesperson, and he kept leaving me to answer the phone, as they were short handed.Having managed a parts dept myself, I found this particular AZ to be inept & irritating. It COULD, of course, have just been a bad day at AZ.I miss the days of locally owned businesses.....

Ga
Review №70

No long lines at the counter. Was able to get questions asked quickly.

Sa
Review №71

Awesome people got to give to Brian awesome service!!!

Je
Review №72

One of the better stores here in town. Great team who offer quick and freindly sevice. And good deals. Keep up the good work.

Ka
Review №73

Randall was amazing and really helped us out without us even having to ask will definitely be back!👍

Mi
Review №74

Good selections and very helpful

Di
Review №75

They always have the stuff I need

Me
Review №76

AutoZone is a great place to visit the customer service is good the products are good AutoZone its also a awesome place to work the benefits of learning things about automobiles in learning people is very good apply online if you would like to work with us or just stop in and visit we would love to have you.

Wa
Review №77

All I can say is they are very help

Jo
Review №78

Most honest folks Ive met in long time. Saved me 79 bucks with flip off a screwdriver

RO
Review №79

Could use more customer service and more employees, and offer better service when talking to customers like follow up questions, sometimes people are their To get an idea of what they think they need...

La
Review №80

Reasonable prices, been helpful the past two days

Ja
Review №81

Good place to grab oil for your car

An
Review №82

Needed help with checking my battery so I walked into autozone, Brian assisted my and helped me out with what I needed thanks Brian :)

ay
Review №83

Knowledgeable staff, great store manager. Hes very helpful and efficient.

Al
Review №84

It was amazing because you can buy auto parts from auto zone

Gh
Review №85

The guy helped me to put on the light bulb very nice

pe
Review №86

We also go here for our car parts got a good relationship going with a few of the employees

Ca
Review №87

Very very excellent with its service and helpful thanks auto zone

Es
Review №88

Better know what you are looking for exactly these guys rely to much on intuition.

Ch
Review №89

Great customer service. Helped me out with everything i needed

Ca
Review №90

🥰

Kr
Review №91

The people who work here are always helpful when I have questions about what I need for my cars.

La
Review №92

They always have the parts I need in stock.

Br
Review №93

Reasonable prices and knowledgeable people. They also offer a military discount

Ri
Review №94

Went in and was shopping around did not find what I needed but they are always helpful

je
Review №95

I went in asked to check my car out, one of the employers looked at me like I was dumb since it seemed good.

Mr
Review №96

A great place to get car parts and the employees are very knowledgeable.

Bl
Review №97

Ernest is the greatest! Staff is very good

Bi
Review №98

No help at all

Ra
Review №99

An awesome staff. Very helpful.

Ty
Review №100

John always helps me thoroughly by searching and explaining in great detail. He has an answer for all my questions and if he doesnt know,he try to find out.

Information
100 Photos
100 Comments
4.1 Rating
  • Address:4331 E Lancaster Ave, Fort Worth, TX 76103, United States
  • Site:https://autozone.com/locations/tx/fort-worth/4331-e-lancaster-ave.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A1514&y_source=1_MjQ2ODM4NC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 817-535-8063
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–10PM
  • Wednesday:7:30AM–10PM
  • Thursday:7:30AM–10PM
  • Friday:7:30AM–10PM
  • Saturday:7:30AM–10PM
  • Sunday:7:30AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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