user
Verizon Authorized Retailer - Wireless Zone
1287 Piney Forest Rd, Danville, VA 24540, United States
Appearance
Verizon Authorized Retailer - Wireless Zone
Comments
do
Review №1

Thank you Jessica for your excellent service yesterday at Verizon on piney forest road. You went above and beyond on service you gave me and my son on his purchase of apple I phone..I remember you from Verizon at danville mall and gave excellent service there too..THANK YOU VERY VERY MUCH.

Al
Review №2

Very friendly excellent service

Ta
Review №3

Alicia provided the best customer service I could have asked for! We were in the area from out of town and my hubby was having issues with his phone. Alicia was able to help resolve in a fantastic manner. Well be back to see her again next time were in the area.

Ki
Review №4

I purchased my new phone through Alicia. She gave me great customer service from the beginning of my purchase to the end. She was very helpful in answering any questions I had. I will definitely be back to see her again!

Be
Review №5

Markese was very helpful and his customer service was excellent. He was really nice and patient with me when dealing with my phone. I would recommend anyone to go check him out if you have any cell phone needs.

La
Review №6

Alicia was excellent. Id recommend her for anyone that needs phone help. She did everything I asked and didnt have a problem doing it. She went above and beyond. We are very satisfied.

Ta
Review №7

Alicia Hairston is a very knowledgeable representative of your company. She has assisted me several times and each time I left the store confident of my service or product. Look forward to working with her soon. Awesome personality and great customer experience!!!

St
Review №8

Kiara Howard was very instrumental in helping me understand how to use my phone. The patience she had while having to repeatedly demonstrate how to operate my phone was remarkable. The knowledge in which she possesses was vital for me to use my phone effectively. She is definitely a blessing!

Sh
Review №9

I have visited Verizon to upgrade my service plan, purchase a new device and purchased phone accessories and each time Alicia Hairston has provided excellent customer service. Alicia was extremely knowledgeable in regards to Verizon and the difference in device options. She cared more about ensuring that I had the device that I was best for my needs that securing a larger purchase.

An
Review №10

Tia Macklin provided me with excellent service today, that I switched over from sprint to Verizon an i couldn’t anymore happier about my decision. She made sure that I stayed in the monthly bill plan that I was comfortable paying. She was very professional and knew what she was talking about and did everything in her power to make sure I left the store happy and satisfied! I highly recommend that everyone come see her to get you a Verizon phone!

Ma
Review №11

Today I went into Verizon to see if anyone could help me with getting a cheaper phone bill because I thought sprint was ripping me off. Tia Macklin provided me with the best customer service and not only that I left out of Verizon with a new phone an a cheaper bill. If you are in need of a new phone or just have any questions about switching over to a different phone carrier hit my girl Tia up she’s great!

St
Review №12

Alicia offered amazing service. She was very knowledgeable on the products as well as what they had to offer. She was extremely helpful and a joy to talk to while we waited for our old phones to transfer the data to the new ones.

St
Review №13

This store is awesome. Mr. Michael was so helpful. He was very patient and answered all of my questions with honesty and integrity. Five stars!!!

Li
Review №14

I installed what I thought was an update that turned out to be a virus. I contacted customer service and they werent able to assist me. I went to a local Verizon store and they were unable to assist me. I drove from Greensboro to Danville because I was told about the excellent customer service provided at this store and asked for Alicia Hairston. She provided excellent customer service and even a tutorial o the use of my new iPhone. I have had service with 2 other phone companies who have NEVER provided this much customer service and patience. Keep up the good work!! This store rocks!!

Mi
Review №15

Alicia was exceptional. She was totally knowledgeable and gave the highest level of service. A real asset and extra helpful.

Ch
Review №16

Kiara was very helpful and professional. She made sure that I had a great experience and explained everything I needed to know. I left feeling very knowledgeable and confident about Verizon.

Li
Review №17

Alicia, was extremely helpful & is truly an asset. She helped me with the problem I was having with my phone so I didnt have to wait until I got back to Richmond.Great good & I will be sure if I have any other problems to stop by.

Ho
Review №18

This was the first time going there, but Michael and Alicia; the staff working there, were WONDERFUL 😊 people!!! They were extremely helpful, and friendly!!! They treated me like I was an old friend, and they were Soooooo pleasant!!! Ive found MY, Verizon Authorized Retailer...FOR LIFE!!!

Sk
Review №19

ShaQuinta is awesome! Great person to do business with. Goes over every aspect & goes over every plan with you. All around great person!

Sh
Review №20

Kiara was simply amazing! She went above and beyond ! She was very knowledgeable and she made sure that I was satisfied when I left! I will definitely return because of her!

Ma
Review №21

Kiara is an excellent customer service representative. She walked me through the entire process and was very patient with me. I would highly recommend her and her store.

Jo
Review №22

This is a very fine establishment! Alicia was the Best all around. Excellent customer service.

El
Review №23

Customer service was absolutely amazing. The two ladies in the store today (around 10am) were so helpful and sweet. They walked me through picking out a new phone and how it works. Best service Ive recieved from anywhere in a long time!

Sa
Review №24

Alicia is a ten star customer service rep!!!! She was very sweet and kind answered all of my questions, resolved an on going problem and saved me some money on my account!! I will be seeing her for any future wireless needs! ! She is a great asset to your company!

Be
Review №25

Tremendous service with two phones recently. Very knowledgeable and considerate especially Michael. He followed thru on every detail of a challenging problem.

Di
Review №26

ShaquintaShe was an excellent sales lady...polite. knowledgeable. Helpful Answered all questions and set it all upI recommend her to anyone.

S&
Review №27

Michael is very helpful. He help set up a business account and is very delightful.. he is our go to guy.. 👍

sa
Review №28

I had an overall great experience with Kiara, she was knowledgeable and met all my needs. I had a issue with my phone and she did a great job with correcting it. I normally dislike going to the stores to get things done but With the help of Kiara and her confidence and ability to assist I’ll likely return if I have other issues as long as she is available.

Mi
Review №29

Kiara Howard! Upon my entrance into the store I was greeted with a warm smile and how may I help you.She helped me when I came by the store her service was beyond spectacular is was mind blowing. This young has so much experience and knowledge about cell phones so if I was having a issues or problems I would want her to help me held my situation. Kiara Howard you Rock Lady😀

Sh
Review №30

Excellent customer service. Kiara was very knowledgeable and her personality along with people skills exemplify how customer service should be.

Da
Review №31

I had great customer service today Alicia is very knowledgeable and awesome on getting me and my girlfriend new phones

Sh
Review №32

Wonderful experience! Tyrell was incredibly helpful and kind! We brought a new phone and service was efficient and fast! Highly recommend store

Ha
Review №33

Great job and thank you for helping me Alicia. I came inside and left happy.

El
Review №34

Kiara was awesome and so helpful! Went above and beyond and showed excellent customer service.!

Ba
Review №35

Positively a 10 today. Michael was very helpful. Thank you for your assistance.

Ro
Review №36

S/o to Markese he was very helpful with setting up my phone!

Su
Review №37

Alicia helped me. Was very good at providing me with my phone needs.i always look forward to Alicias assistance when I come in.

Ru
Review №38

Markese Was A Great Help Today He Introduced The Hum To Me That Could Be A Future Investment Great Dude And I Will Be Visiting Again When It’s Time To Upgrade

Br
Review №39

Alicia was the best service rep they have dealt with with Verizon in The Last 5

Ri
Review №40

Upon visiting the Verizon on Piney Forest Rd customer representative Alicia was very knowledgeable, friendly, service with a smile. Went above and beyond to satisfy me and other customers that I observed. Professional all the way. I walked out with a smile and peace of mind.

Er
Review №41

I would like to say Markese really helped me with my phone and watch he’s a great you all need to check him out!!!

Jo
Review №42

The store was exceptionally nice. Alicia was very professional and customer friendly. She certainly has knowledge and patience. A wonderful place to visit and shop. Alicia is an asset to verizon,

dr
Review №43

Alicia gave excellent service. Very professional. Will highly recommend my friends to come see her!

De
Review №44

I went in the Verizon on Piney Forest Rd for a 4 day app issue Alicia helped me get everything fixed in 5 minutes. Excellent customer service, excellent personality just a good person.

Ti
Review №45

Alicia helped me today. Everyone Ive come in contact with at this location has been outstanding.

wi
Review №46

Alicia was very helpful. More helpful than the other store. Helped me with a plan as well as a plan. She needs a raise, Christmas bonus, and all!

Th
Review №47

Great customer service

Do
Review №48

I always have a great experience with Alicia. I had a great experience today.

De
Review №49

Kiara Howard is a very great representative!!! I would recommend her any day!

Me
Review №50

Service has been excellent and very pleased with the service Alicia gave.

Br
Review №51

Kiara and Alicia gave superb service when i was desperate for help paying my bill while out of town.

Sy
Review №52

Everyone was kind and very friendly. What I came for was met by Alicia. I enjoyed the fellowship with you.

Ca
Review №53

Had a great experience at this store. Michael was very professional and helpful.

Mo
Review №54

Markese was a great tech support you all need to check him out!!

Ri
Review №55

Great experience at the Verizon store on Pineyforest Rd. In Danville. The manager Alicia took extra time to solve my problem. Made me feel like family. Each time I come in she always gives excellent customer service!

Ra
Review №56

Alicia is very nice and very good. Helped me reset my email

Gl
Review №57

Alicia service was very expertly done. Very satisfied.

Ma
Review №58

I went into this store inquiring about switching cell phone service for my business. The rep that assisted me so kindly was, Kiara Howard. She was beyond kind and so helpful. She has a great plethora of knowledge of all of Verizon’s services and products. Typically when I’ve went into a cell phone store the sales rep hassles and pressures me to get something that I don’t need. However, Kiara DID NOT make me feel pressured during my entire stay at the store. Kiara is a amazing person and I’m strongly considering changing my business cell phone service to Verizon all because of Kiara.

Bi
Review №59

Very pleased and satisfied. Alicia gave great service

Je
Review №60

I just want to say Markese is a great representative for verizon he was warming and knowledgeable of the services and honest!!!!!!!

Ch
Review №61

Alicia was very helpful and patient. I appreciate that.

Jo
Review №62

ShaQuinta was an awesome help with my phone issues. I would recommend her at any time.

Ch
Review №63

The most helpful and cheery associate Ive ever met. Kiara Howard was beyond amazing!!!!

Su
Review №64

Michael was very helpful and knowledgeable. It was such a pleasure to work with him.

Ge
Review №65

Alicia Hairston in Danville, Va is the best. She assisted me with my new phone purchase and everything was a success!!!

Da
Review №66

Michael gets a thumbs up for his service, always helping me out.

Ri
Review №67

Very nice experience. Employees friendly and helpful. No long lines.

Ji
Review №68

You go in there and you ask for Alicia and she will take care of you. If shes not there you come back when she is.

Je
Review №69

Tyrell was a great help and was able to give me great technical information and customer service while I was getting my Samsung galaxy s10+. Im so glad to be with Verizon and look forward to being a customer with Verizon. As long as good people like Tyrell works at Verizon Im glad to be a customer.

Ba
Review №70

Markers was phenominal!!Customer service was awesome!! Great experience!

La
Review №71

Alicia is super professional and easy to work with. She always explains how to use each device and makes coming in a pleasure.

Ed
Review №72

Alicia helped me with a problem that the manager at another store could not fix. She was very courteous and helpful.

Ly
Review №73

I really appreciate the awesome quality service from ShaQuinta I so appreciate her patience, attitude,and sweet disposition thank you

Fr
Review №74

I received excellent support from Alicia and all my issues were resolved.

sh
Review №75

Both tia and kevon were the greatest helped me understand my phone were. Very patient

Pa
Review №76

Alicia gave very good service. Awesome

Je
Review №77

Very professional and friendly staff that was easy to work with. Love my upgrade to the XS Max.

Da
Review №78

ShaQuinta did a fabulous job and saved me money on my account

Br
Review №79

Service was great. Alicia worked things out for me today

Dw
Review №80

Michael was very helpful with helping me set up my new s10 galaxy took awhile to get my info transferred to my new phone because it was broke but Michael did not give up and did not get impatient he was able to transfer all my information to my new phone I couldnt be happier with the service you guys provided thanks

Ka
Review №81

I had great service today at the Verizon store on piney Forest Rd ShaQuinta was a great help and answered all our questions

Al
Review №82

Alicia was very helpful and courtesy and I had a great experience.

Jo
Review №83

Michael was extremely exceptional in his services. Hard to come by these days. Thank you!!!!!!

Be
Review №84

The assistance given to me by Kiara was GREATLY APPRECIATED

Ma
Review №85

This store here have some very friendly employees working here. They see to your needs being met before you leave the store

Vi
Review №86

Alicia was wonderful. Its very rare people take up time with you.

Je
Review №87

Markese was knowledgeable on the iPhone and questions I had for him!

Mi
Review №88

Michael outsanding sales rep was an excellent person to work with a very pleasant atmosphere he kept us in.

Bi
Review №89

Ive had good service and the people is nice everytime I come by hereTyrell berger

Ta
Review №90

Really enjoyed the customer service! They were fast, efficient, and super nice! They worked with me until everything was just right!

Ci
Review №91

My experience with this store was awesome. Alicia answered my questions and helped me lower my bill with unlimited data !!!

Mr
Review №92

Alicia was extremely helpful and knowledgeable about the phones and the features that our phones offered. Thanks Alicia!!!

Oz
Review №93

The sale was marvelous. Thank you Alicia.

BE
Review №94

Alicia was very concerned and helpful today. Everything was 100%

Vi
Review №95

Very good service they were great

Pa
Review №96

Kiara was awesome !! Check them out on piney forest!!

Gr
Review №97

Outstanding service overall and Alicia was the icing on the cake.

Ca
Review №98

Alicia helped me. She did a good job I like it

Ke
Review №99

They are all great there always takes great care of us.

To
Review №100

Every time I come to this store it’s always good service. Thank you Alicia.

Information
24 Photos
100 Comments
4.8 Rating
  • Address:1287 Piney Forest Rd, Danville, VA 24540, United States
  • Site:https://shop.wirelesszone.com/va/danville/1287-piney-forest-road?y_source=1_MzIzMjA0Ny03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 434-857-2002
Categories
  • Cell phone store
  • Electronics store
  • Internet service provider
  • Telecommunications service provider
  • Telephone company
Working hours
  • Monday:11AM–6PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Debit cards:Yes
Similar organizations