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Fox Plaza Automotive
655 Chaney Dr, Collierville, TN 38017, United States
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Fox Plaza Automotive
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Sc
Review №1

First time customer, recommended by a friend. I had an a/c issue. My compressor would not engage. The team verified it wasn’t electrical and that it was a bad compressor.When completed the a/c worked well again. Price was reasonable, and the team was professional and friendly. I’d recommend them to anyone.

Mi
Review №2

Son hit an object on the highway at night. Fox able to get car in right away to perform diagnostic to ensure safe operation. Repaired undercarriage shields and got my son back on the road the same day!

Br
Review №3

They were recommended by a friend who has used them for years. She has been very happy with them, and swears by their honesty.We were looking for a new mechanic shop. Weve had two cars in already. We feel good about them and would recommend them.

Ca
Review №4

Great experience! Staff is very knowledgeable and offered sound advice! I will recommend them & go to them if needed!

Al
Review №5

Had a great experience, from up front to the mechanics in the back! Definitely plan on coming back for some new wheels and suspension work! Thanks guys!

Fr
Review №6

They did a great job at a fair price.They kept me well informed every step of the way.Will definitely use Fox Auto again

An
Review №7

My girlfriend and I have a 4 month old baby and we came to Tennessee from our hometown of Indiana for a family members wedding. The AC compressor locked up and prevented the car from starting after the wedding. We had to get it towed over to them on short notice even though they were packed with other orders. They helped tremendously with our situation with getting it fixed fast. We were living in hotels over the weekend with no vehicle and not close enough to walk. No rentals around due to busy weekend in Memphis. These guys got us home in a couple days, like I said they didn’t have to help us they had plenty of other work! But they seem to actually have a heart and care and I’m grateful they were able to get us in on short notice. THANKS A BUNCH!!

W
Review №8

Great staff with great attitudes. Very helpful.

Ba
Review №9

The Collierville store is our primary car care service center. Appreciate having a place in Collierville I can trust with all 3 of our vehicles. Been using them for years and have never had a complaint.

Ro
Review №10

They were quick, inexpensive and nice. What more could you ask for from auto service.

Ta
Review №11

Fox plaza automotive was professional and competitively priced. Very friendly. Would definitely use them again.

Da
Review №12

Had my daughters car towed to Fox because of a transmission problem. They were kind enough to point out that it should still be under warranty by a few months. Took it to the dealership where they confirmed it was still under warranty. I thank them for being honest and saving me a good bit of money. A+ service.

De
Review №13

Nice shop to have a vehicle worked on. Pleasant employees.

Ke
Review №14

They were great (especially Jon Thomas)at getting my wifes car in and replacing the timing belt and other parts in a timely manner. I would recommend them for quality work.

Wi
Review №15

I have been doing business with them for years. Great people! Great service!!

Ch
Review №16

Great repair, quickly done, good people.

Er
Review №17

I’ve been going to Fox Plaza since high school, back when it was Fite’s. I have always trusted them with my cars. Not only do they know what they’re doing, I also know that they shoot straight with me about issues with the car and don’t try to sell me on services I don’t need. Nate and Alex and the rest of the crew are helpful, friendly, knowledgeable and quick! I can always count on them to help me out.

Jo
Review №18

Very great experiences wouldnt trust my vehicles with anyone else.the guys are very informative.and theyre straight to the point.

Co
Review №19

Great, friendly service. Car is fixed and running smoothly again!

Gu
Review №20

I like Fox auto, they’re local, convenient, and professional. Most recently I used their pre-purchase inspection service. If you’re buying a used car this is a must, Fox is very thorough. Money well spent.

Mi
Review №21

Fox plaza tire is an excellent run company. They are prompt and honest. They have always taken great care of my cars.

Ed
Review №22

Great experience, great communication. Nate was very courteous and professional. I asked to have something looked at, and instead of fixing something that was not needed, he told me it looked good. I will definitely be going back. Very friendly and HONEST, the kind of combination you are looking for. Thanks!

Sh
Review №23

The team at Fox Tire did an awesome job on repairing my car!

Cu
Review №24

The team at Fox Plaza just finished a BIG job for me, almost completely overhauling a classic vehicle (new engine, conversion to 5 speed transmission, suspension upgrades, etc.). They took their time and did the project right from start to finish, involving me at decision points along the way. I wouldnt hesitate using them again for any project, small or large. Big thanks to Nate, Dylan, and the rest of the team!

He
Review №25

I drive rideshare and my wife drives a ton for her job. Our vehicles have to be operating. I dont trust anybody...these guys keep us going and have earned my trust time and again. They will always be my first choice.

ky
Review №26

It’s hard to find a place that offers just all around good work and professionalism. I’ve had trouble with many places in the past for when I couldn’t do something myself. My experience with Fox Plaza was amazing I actually felt they took the time to do a fantastic job my Jeep needed. Highly impressed and definitely recommend!

Th
Review №27

This particular location is Awesome! Special thanks to Mr. Nate Cox (Manager) and all the Mechanics at the shop to include: (Mr. Gary Lashua, Mr. Ryan Lashua, and Mr. Dylan Delancey). The Auto Service is Fast, Secured by Warranty, and of Professional Quality! However, the Parts & Labor are not cheap, but we often get what we are willing to pay for with respect to quality. Thank you Mr. Ed Starr (Owner) for proudly serving the Collierville Community and for assisting Perfect Chiropractic along the way in the National Give Back Movement participation and journey thereof. I wish you all Gods Infinite Blessings as we continue to Give Back to Our Community...!!!

Am
Review №28

Excellent work and great communication!

Sh
Review №29

Nate and Ed have been taking care of our 4 cars for several years. I trust them implicitly. They take care of all of our repairs and maintenance. I know my familys cars are road ready and safe for my kids to drive long distances. Their prices are very reasonable, they stand behind their work and they are very prompt and professional. I highly recommend using Fox Plaza Auto.

Sh
Review №30

Fox Plaza was an amazing experience for me a couple days ago. The staff was very friendly, professional and helpful. I didn’t have an appointment but they took care of me with no questions. Nate is the absolute best! I will definitely be bringing my car and my daughters truck from this point on. Thank you Fox Plaza for Great service!

Do
Review №31

I can’t say enough about how well Fox Plaza Automotive staff took care of me. Nate was amazing and such an asset to the owner of this company. He was professional and courteous in every way and I was very impressed with the high level of communication and updates on my car repair....I felt completely safe in their hands. I will recommend to all my friends to use you for their automotive needs going forward. They are trustworthy with great quality repairs. Thank you!

Ed
Review №32

Prompt, courteous and professional work!

Ta
Review №33

Absolutely amazing place and people! So thankful I found them to take care of my vehicle. Nate at the front is super genuine and has provided excellent customer service from day 1! 5 stars all the way!

Ni
Review №34

They were very friendly and thorough. And the communication was excellent.

Ri
Review №35

This is the 3rd time ive used Fox plaza for Repairs and once again the work was excellent and done in a very timely matter and always very profesional snd courtesy ..i would recommend Fox plaza very highly to anyone ..thank you fox plaza auto for your service

Iv
Review №36

Great People. Respectful and diligent.

Do
Review №37

Very friendly staff! My family has enjoyed doing business with Fox plaza for years. Their service and reliability is impeccable. Highly recommended!

Mi
Review №38

Good Customer Service Fox worker kept me informed the repair cost and what parts i needed for my car.The repairs was done fast,I would highly recommend Fox repairs service👍🏿

Ca
Review №39

Very professional and good service.

ti
Review №40

They’re really professional and really informative on the services needed for your vehicle. They are also flexible with after hour pickup and expected time to pick up your vehicle.

Jo
Review №41

Great company. Honest and good to do business with.

Ja
Review №42

Great service and communication! Went in for an oil change and they also did a general inspection of my car as well as mentioning to me what a clunk noise was in my steering that I was aware of but didn’t tell them about. Very impressed overall!

Br
Review №43

Fox Plaza replaced my front brakes last week. Nate was very easy to work with in scheduling my appointment, and very helpful and polite in keeping me updated after I dropped the car off. Great value, service, and great people to work with. Fox Plaza is the best.

jo
Review №44

You wont find a better shop around than Eds. Possibly the most genuinely nice people I have ever interacted with. He truly cares about his employees and customers as family. Best of all....They remain open to service their community even in these crazy times we are living in now. I would not hesitate to take my car to them should the need arise. Thanks guys!

Ly
Review №45

Very nice atmosphere. Everyone was nice and friendly. Nate was very friendly he knew what was wrong with my jeep right off top. He informed me on everything before any work was done. And I got my vehicle back in a timely manner. Which is all an a plus for me Thank you Fox Plaza Automotive.

st
Review №46

We have been using Fox Plaza now for 15 yrs. It was so nice to have them open a shop in Collierville. It is the only place my wife will take her car. The employees also make her feel very comfortable. This is the same my entire family.

Sh
Review №47

I would reccomend. They were honest and upfront about what needed to be done. They explained in simple terms what they were doing. The price was fair.

Ja
Review №48

I had a very pleasant experience at Fox Plaza automotive. The people were so kind and attentive to my needs. I have two cars, and I plan to bring them both to this repair shop. I highly recommend it.

Ji
Review №49

Fox Plaza Auto has been an excellent shop for all of our automotive needs since moving to the Collierville area. They are fair and upfront, and I have never had an issue with taking a vehicle here.

Go
Review №50

They were courteous and proficient. Great experience and extremely professional.

Br
Review №51

Best experience I have ever had with an automotive shop. Staff was extremely friendly and very knowledgeable. Felt very comfortable taking my car here. This will be the only place I will take my car!

Ed
Review №52

Had my oil changed and engine warning light check. Excellent service...quick turn around. Good friendly knowledgeable service....highly recommend........

Em
Review №53

We are so thankful to have found Fox Plaza! We had taken our Dodge 3500 to another mechanic shop to have the A/C repaired, and we were sorely disappointed by the customer service and quality of service there. The A/C was still not fixed, and a family member highly recommended Fox Plaza. They were kind and efficient. They updated us on the progress that was being made. Best part - they even called several days after we took the truck home to be sure the A/C was working nicely, which it definitely is!

Da
Review №54

I have used Fox Plaza Automotive for several years and have always been extremely satisfied with their service and pricing. Nate, the manager, is knowledgeable and most accommodating .

Sa
Review №55

Great people. Ed, Nate and the staff are very knowledgeable about cars. Extremely helpful and trust worthy. Fair prices.

Ru
Review №56

I’ve been having Fox Plaza maintaining my vehicles for years. Good personal service. I feel I’m getting my money’s worth from Ed’s people and will continue using them and I tell people all the time about Fox Plaza.

Da
Review №57

Good

Br
Review №58

Great team of professionals, been using Fox Plaza Automotive for 4 vehicles.

le
Review №59

Best customer service EVER and friendly company!! I highly recommend Fox Plaza Automotive to everyone!!

Ni
Review №60

I absolutely love working with Ed and his team.They went the extra mile to make sure my car and tires were in great shape to make an upcoming road trip. I HIGHLY recommend these guys!

Sc
Review №61

Very knowledgeable and friendly staff. Their work was great and they gave an estimate prior to starting work.

Do
Review №62

Had gas line leak. Guys found replacement n got old truck ready plus provided a ride home n pick up to get back to shop..Above n beyond.

Ph
Review №63

Personal service with a smile. Family atmosphere. No runarounds, no trying to sell you what you don’t need. Trustworthy.

Ro
Review №64

I’m a long time customer (25+ yrs). FP has always been honest, courteous, and fair. Great to work with.

Je
Review №65

Fox Automotive is a Top Notch Auto Repair and Service company whom I have been using for approximately a year....The staff is highly qualified, knowledgeable and explains any issues in full with your vehicle before they begin any work. Nate is the Service Adviser Manager and is a pleasure to work with and delivers on his word on cost of repair/service and will advise you of any needed issues regarding your vehicle in an honest and professional manner. Dylan is one of the Automotive Technicians that I have had the pleasure to meet and he has done a great portion on the restoring work on my 1988 GMC Sierra C1500, Step Side Pickup Truck.Lastly, the owner of Fox Automotive, Ed, has created a warm, comfortable atmosphere at BOTH Fox locations, for customers to come in, watch some TV and have coffee while you wait for your vehicle to be repaired/serviced. AAA rating for these guys....They will be your Auto Specialists for years to come.

ml
Review №66

Best in the business! Honest and expert at what they do!

Da
Review №67

This was an insurance claim- they worked with the insurance company and kept me updated with what was going on. Anytime I called they talked with me and let me know wha the status was. I will use them again. The car runs great!

De
Review №68

Very positive experience with Fox Plaza Automotive - Collierville. Service was very professional and the mechanics are trustworthy people.

Ki
Review №69

Nice folks. Good fair prices. See Nathan Cox. Nice manager.

Ga
Review №70

Very honest, reasonable and someone that I will use next time I have a issue with my truck👍

Gr
Review №71

Quick turnaround and great guys to work with. I highly recommend!

Wi
Review №72

Been using Fox Plaza for over 30 years and the quality has continued since the expansion to Collierville. Yes!

To
Review №73

Everything was handled Great

Jo
Review №74

They were very thorough and did a great job in my brakes.

Sa
Review №75

My father worked on cars growing up and knows a lot about whats going on under the hood so he knows what to look for in a good service shop. He recommended this place to me. He said they do a thorough job, that theyre honest, and dont mess around. Im a woman and was leery of getting yanked around or being price gouged. My father was absolutely right about guys. Salt of the earth people and they really know their stuff, really seem to care. I would definitely take my car back here.

Al
Review №76

Everyone was so friendly, informative, and proficient!

Ma
Review №77

These guys are great! They are both knowledgeable and fair. I had an alternator that went bad. I had purchased it from this location under the previous owner, and didnt realize that the part was still under warranty. They searched their records, realized that it was under warranty, and replaced the part. The cost to me for parts and labor was zero - $0! Ill definitely continue using them for all my car repair and maintenance needs.

Da
Review №78

Fox plaza is so professional. They recommend what is needed now and even gave me options to come back for later repairs as my budget allows. Thanks.

Ch
Review №79

The guys at Fox Plaza Collierville have kept my 20 year old Expedition on the road for several years now. I am extremely pleased with the care my vehicles have received there.

To
Review №80

Absolutely honest nice guys. They do great work and it is where we take our cars for all repairs. I have recommended to all of my friends and will continue to do so.

Ro
Review №81

Excellent customer service, very friendly . Nate the mechanic explained to me what my issues were and also showed me the problem . My old school Car is running just fine now . I will continue to let them work on my old school when there is an issue ! Thanks

Ti
Review №82

Excellent service always!

Sh
Review №83

They went above and beyond to find the issue of my truck due to a improper lift install. Thank you so much and my truck is running so much smoother now.

Ga
Review №84

Excellent, professional, considerate service all the way around. Thank you!

Ca
Review №85

These guys are great!! Got my car all fixed up and everyone is friendly! Recommend this honest shop!

Th
Review №86

Honest people with fair prices. They inform you what is necessary, what is safety related, and what is recommended by the manufacturer.

Ka
Review №87

Nate has been wonderful!

T.
Review №88

Friendly staff, great place to go for your auto needs.

Ca
Review №89

Friendly service and good work performance

X2
Review №90

Thanks to Nate and the guys.

Information
5 Photos
90 Comments
4.9 Rating
  • Address:655 Chaney Dr, Collierville, TN 38017, United States
  • Site:http://foxplazatire.com/
  • Phone:+1 901-861-4334
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Tire shop
  • Transmission shop
  • Truck repair shop
  • Wheel alignment service
Working hours
  • Monday:7AM–5:30PM
  • Tuesday:7AM–5:30PM
  • Wednesday:7AM–5:30PM
  • Thursday:7AM–5:30PM
  • Friday:7AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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