Christians Brothers (Collierville) has fixed my brakes and air conditioner in the last 3 months. Best service I have ever had in the automotive service industry. These guys were honest and the price was great both times. I’m a life long customer now.
As I’ve mentioned before, they are very honest and trustworthy. Welcoming, too! My 10+ year old car drives amazingly well with the new struts. Scheduling appointments is very easy, and their communication is great. Thank you!
I brought my car in to get worked on because my starter needed be replaced, and beforehand I checked underneath my car for signs of a radiator leak, just in case. After I brought my car in, they said I need a 1000 dollar radiator replacement. Then I took the car to the dealership and they explained to me that the outlet port was broken and that it would only cost about 200 to replace.
Excellent job. I called and made an appointment to drop my truck off. I took my truck in told them the issues I was having and left. The next day I received photos and notifications telling me the repair work needed. They did not try and upsale and that is a wonderful bonus. Ordered parts and I picked my truck up the next day. Price was very reasonable as well. I will definitely be back.
Staff are professional, courteous, and pleasant.Answered my questions and offered grounded explanations to help me understand the services needed on my vehicle. Service bays are neat and tidy. Waiting room is very inviting.I enjoy coming here and plan to make this shop my go-to from now on.
They did a great job no complaints.
As I walked through the door, I was welcomed with a friendly smile and hello. I was updated on the progress of the service being done. I loved the old fashion customer service I was given. I had the options to drop off or wait. I was offered a courtesy ride due to the service of my vehicle would be about an hour and a half. Best quality service hands down. Thanks Christian Brothers I have a smooth ride again.
1-I loved the text/automated information, feedback, and pay portal. 2-Quick and friendly attention. 3-Thorough and detailed information on vehicle check.4-Owner follow up phone call was the best extra although I missed her call it was very nice to get a message.
Great customer service great work very knowledgeable of what they do.
Honest, reliable, and I can count on them to be friendly, explain whats going on and do the right thing.
Very nice and professional. Great prices and services
My car broke down while heading back home to middle TN and I had my car towed to CBAC. They were closing soon and had a lot of cars to work on but Jeff Wright did the best he could to look at my car and see what he could do as he knew my situation of having to go back home for work. He went above and beyond and found out what was going on, kept me updated, and I had my car back within 2 hours (even though they had a lot on their plate already). Thank you guys so much. If it wasn’t for him, I would have missed my first day of my new job as a nurse. God bless.
After years and years, I finally found an auto repair shop I can trust. One who gets it done right the first time and who really cares about you. They are extremely friendly and professional. After this my first visit, theyve earned my business for good. I thank them.
Excellent customer!!! Im not one to make to many postings about the places I have been to but I can not stress enough how well this place took care of my A/C problem! I will not take my vehicles anywhere but to the Christian Brothers Auto in Cville!!! Thanks again CBA
Friendly and efficient. We will definitely use them again!
They fixed everything like we wanted. Very informative throughout the entire process. My van needed a new transmission and Jeff answered all of my questions. I will continue to bring my cars here.
They were great with communication and they got me fixed same day so I could go out of town the next day! Great staff! Thank you
We used Christian Brothers to replace our brakes and get an oil change. They were very busy and I can see exactly why. They were very professional when dropping off my car. We received a quote with picture proof of what needed to be done. The quote was very reasonable. I’ll be using Christian Brothers for my car needs.
Everybody was very friendly and up beat. I feel like they did a great job taking care of my truck. I plan on bringing my other truck to them soon.
This is my first time ever reviewing a business like this. By far the BEST place I’ve ever gotten my car serviced at. They are prompt, punctual, and very professional. From Lynda in the office to the technicians the process was seamless. They let you know every step of the way and even send pictures of the work they’re doing. I was able to watch my car get worked on and pay for it all from the comfort of my office. I’ve never went to an automotive shop and knew that I didn’t have to worry about anything. But Christian Brothers Collierville made me feel at ease.
Made a reservations to have both cars oil changed. I was in and out in less than 45mins each. Great place!
Always take care of our cars.Friendly and honest.
They were friendly and helpful. I felt like I could trust them. Plus, they fixed my car at a reasonable rate.
I had the CBA team inspect my car after having some transmission issues. Everyone there was very kind, professional, fast on response time, and very clear on pricing and repair costs. Ill bring my car here again if it needs another fix!
The employees at Christian Brothers Auto are the best in Collierville. Had a problem with my truck and took it in expecting to spend a lot of money but it was a minor problem and they fixed it quickly and professionally. Other auto repair place’s would have taken advantage of the situation and charged me a lot. Not here. They were honest about what was wrong and corrected it. I Will tell everyone about there great service. Thanks again.
Great auto repair center! Fast, honest and dependable. I highly recommend Christian Brother Automotive in Collierville. If they tell you something, you can count on them to stand by their word.
Good service, but tried upselling me on things that I didnt need, very nice and professional and will use them again in the future, just wished they hadnt done that.But i understand why they do it
The most important things to me are quality work and integrity as well as good value. If I can get those in an automotive repair shop, I am willing to give it a try. Everything that this Christian Brothers Automotive shop has addressed on my car has been a solid repair. I did not have to go back to tell them that there is a problem with their repair. I especially like that. Christian Brothers Automotive are proud of their work when it comes to paying but if you want your car done right the first time, I strongly suggest their services.
Job well done and in a timely manner. My new place of business! Will not be going anywhere else.
I was extremely pleased with everyone and the end result on my vehicle. Will definitely recommend to anyone in need of auto repairs. Thank you guys!
My sunroof leaked. The drains were plugged.
Everyone was so nice, helpful, and generous with their time. Thank you so much for making everything so easy and transparent.
Front desk (Jeff) patiently listened to my long descriptions of my multiple issues. Gave me the price before any work was done. An email sent me to their website that showed the four problems I stated with the price to fix each. I was then able to select which ones I wanted done and given a final price. Nice!All work was done within the time period that they estimated. They also would have picked up the car from my house, fixed it, then brought it back. Are you kidding me??? Best service Ive had from anyone. Ill be back.
Always do a good job!
They are so kind. I would 100% recommend them.
Excellent service, very professional too detailed info on what needed to be done and awesome prices too. Wouldn’t go anywhere else
Always have been very attentive and quality of work very good
I chose Christian Brothers Automotive based on the reviews and on the company bio from the website. I was very pleased with the service I received. The price was reasonable they offered me coffee while I waited and the service manager showed me a future potential problem I might have with my transmission. It was nice to find an honest dependable and reasonable service shop for my automobile I definitely will use Christian Brothers automotive again.
Competitive price and friendly people
Everyone is always wonderful and friendly! I always feel welcome and taken care of 👍
The people that work here are absolutely amazing. They have amazing customer service. They wholeheartedly serve and provide for all of their customers by making sure they are fully taken care of when you leave their store. Everyone is so helpful, they know all about your car and how to provide you with exceptional service and reasonable prices. This crew really does go above and beyond and they surpass your expectations every time. Truly the best auto shop.
Christian brothers has never disappointed me! They have exceptional, hassle-free, same-day service, and super friendly, honest employees!
I had my car towed in for a coolant leak. Upon inspection the radiator needed replacement. We allowed them to do the radiator as well as an oil change. This was done rather quickly, the only good thing they did. We arrived to pick up the car, but as soon as they went for my keys they realized they had given MY keys to some other customer for their car. So they said they could deliver the car within the hour to my house. Still not acceptable but its free so why not. It took 2 hours when they finally arrived with my car. We took the car to the dealership for an unrelated recall, but before even getting there the car showed low coolant! Christan brothers had forgotten to top off my coolant after replacing my radiator! This is unacceptable and I hope no one else has these issues.
Diagnostic to tell me what I had already told them what was wrong when I called them, $130.00. No work at all done, maybe raised the hood and tried to start it.I feel like I was scammedWanted 3k to just change out a motor. I had it towed from there.
I am so grateful for the fantastic team here at CBA Collierville. They took care of my 4runner like it was their own. Great quality work at a fair price from a professional bunch. I highly recommend. Ask for Brett!
They were so honest and reasonable. I have my daughter in Collierville alone for college so i worry of her being taken advantage of. They were honest as far as how serious recommended repairs were and didnt try to pinch me out of every penny. These guys will have my families business as long as my daughter lives there. I appreciate you all for the one less worry i have. Thank you!
I cannot say enough good things about Jimmy Turner and his staff at Collierville Christian Brothers Automotive. In this day and age it is rare to find somebody that truly cares about their customers needs and not just how much money they can make off of them. He is a kingdom man who daily practices kingdom principles while running his kingdom company. I would highly recommend Jimmy Turner and Christian Brothers Automotive to anybody in need of mechanical work no matter how big or small. They are very intuitive to their customers needs and very knowledgeable about the services they provide.My experience with Jimmy Turner and Christian Brothers has been a real joy.
To say you trust someone or truly trust a business is a rarity now days. This was my first visit to CBA, and it was awesome and I can even say I already trust these guys. I was very impressed by the care for me as a customer and my car, and both were genuine. I did not make their job easy by taking a much older vehicle needing repair, and they came through in every aspect of the work requested and needed. 5 Stars!!!! Thank you guys for your integrity and for setting the bar for all others to follow. The Wileys will be back!
Great experience with Christian Brothers!! Staff was friendly and knowledgeable.Great customer service!I will recommend to all my friends and family!
Ive used CBAC several times and recommend them to others. They are professional, friendly, caring and go out of their way to ensure the job done correctly.
Absolute ripoff! Spent $300 the first time. I brought it back because I continued to have the same problem. They charged me another $300 and then told me “If the check engine light comes on again, do not come back just drive it that way.” Sure enough the check engine light still came on and my car had the same problem and nothing was fixed. I spent $600 and received no repairs at all and told to not come back! I thought they would be ethical and have integrity but I was mistaken. I will not trust them again.
An absolute pleasure to work with Jimmy at this store. He reassured my wife and I that our car problems would be resolved by him personally and that is what he did. I highly recommend this shop for all your car needs and know with 100% that Jimmy and his team will take care of your car and you as the customer. Absolutely the best!!!
Trustworthy!
Great people and great service! Highly qualified technicians with a customer centered approach. Christian Brothers will diagnose the issues, explain all solutions, and keep you up-to-date throughout the process. They stated additional service recommendations for my vehicle, but we’re not pushing about getting all of them completed immediately. Their technology communication tools are helpful. You’ll receive text messages letting you know the progress on your vehicle.
Christian Brothers did a great job of keeping me informed with my service. I felt like they really did a good job inspecting my vehicle because they found items that I knew were an issue but our previous shop had glossed over and reported as good. I feel like I can trust the quality of work that I received and that they would catch things before they became a real problem.
AWESOME Group of People!! They truly embody Christian Principles!... Very Kind, Patient, cooperative, hard-working, and Honest! I wouldn’t take my vehicle to any other automotive shop!
This shop in Collierville is OUTSTANDING!!! The staff at the front desk are SO friendly, warm, and welcoming, as is the immediate ambience of the atmosphere once you enter! They explain to you step-by-step what needs to be done to your vehicle before anything is done, including prices WITH TAX, so there are absolutely NO surprises when it comes time to pay! The owner is SUPER nice and took the time to talk to me about the fact I was wearing a certain college hat, which turns out to be his favorite team as well, and that made me feel like hes very hands-on and tries to take an interest in the customers as well. I have to say I HIGHLY recommend this place!
Christian Bros is outstanding. Respectful, understanding, professional. Very inviting environment (do not think it is more $$ because of well-kept grounds! ~ that is just how they roll; doing it, might as well do it well) with better prices than competitors. They will help solve your problem as if it’s their problem.I cannot say enough about their approach to service and the work they do.
Just got my car back in perfect condition from Christian Brothers. The prices were reasonable, the people friendly and patient. When I discussed my invoice beforehand with one of their guys over the phone, he answered every question I had and I was able to decline a couple of recommended services that I didn’t think I needed before they started work. I also got a new estimate right away on the phone.Not only that, but I dropped my car off on Monday, authorized a laundry list of repairs on Tuesday, and had my car back on Friday.Overall, they did excellent work and I recommend them highly to anyone.
Had my AC recharged, only took 1 hour, now blows ice cold...
The staff was very friendly! The technician explained the details to me without being pushy. The shop was the most clean, nicely decorated and furnished an automotive shop I have been in!
Nice n friendly service
Thank you, Christian Brothers automotive and specifically Brett, my vehicle randomly locked me out of my vehicle and they very generously unlocked it for me. I really appreciate your kindness.
They took the time explain everything to me about my vehicle. I feel they were very honest with me and addressed all my concerns and was very patient with me. My truck runs ten times better than it did when I brought it in. You all have earned my business from here on out🙂
I love everyone here theyre so nice and sweet. Brandon W. was very polite and offered me a drink while I waited. I came to get an oil change and roation done, then Brandon pointed out some 5 major things on my car to keep an eye out for and why they should be replaced. He highlighted the ones that needed to be done 1st since it would be little over $2,000 to have it fixed and others can be done later. I will be back soon to get the other fixed : )Christina Oh
Best repair shop ever. Timely and skilled. Fairly priced. And theyve never told my father or husband something different than theyve told me.
Today was my first experience with Christian Brothers in Collierville. I was having issues with the brakes on my SUV and needed them fixed because I have a 3 year old daughter who rides in the car with me daily. The staff was so courteous and went above and beyond to make sure that my vehicle was fixed correctly and that I was happy with the service I received. I am very pleased with the experience today and will call them first whenever I need work done on my vehicle in the future.
We have taken all our cars to Christian Brothers almost exclusively since they opened and they have always taken great care of us and our cars. They have always been honest and true to their word...which is rare today in most auto mechanic shops. I have never felt that they have pushed to sell me up on something I may or may not need. They are always impeccable in their customer service,too!.For example, I recently was traveling out of town and my car locked up and I barely made it to a rest area. After many failed attempts to reach my husband, I called Mr. Jimmy Turner to seek his advice on what to do. He graciously remind me of their roadside assistance program that was available to me. He walked me through what to do and checked on me numerous times to make sure I was being taken care of. He also called the next day to make sure my car was being repaired and I was okay. When I got back home and had to take my husbands car in, he again asked about my car and made sure all went well for me. You cant beat that kind of customer service!! We are loyal customers for sure!
We absolutely love CBA Collierville! The staff are amazing and really take care of your needs. Austin is the BEST! He kept us informed of the repairs and drove the vehicle to our house when he needed more time to finish the repairs. Great job guys! Thank yall so much!
They are always so kind and friendly. They never pressure me, being a female there is a lot of automotive shops that I do not feel comfortable in or trust half of what they say. Their waiting room is always clean and comfortable. Their prices are reasonable. And I am a member of AAA, so it is nice to know they are on the list for AAA. I would not go anywhere else,
Excellent service! Fixed my son’s A/C problem in less than an hour and charged me less than they quoted! Nice and honest service! We will definitely use them again!
My husband and I have not been going to Christian Brothers for a long time but in the relatively brief time we have used their services we feel they have earned our trust. We believe they have our best interests at heart and are motivated for the long-term relationship rather than only a quick dollar. They have taken pains to educate us about the vehicle and what may go wrong with it down the pike which we find of value to know. It is rare for a company to place such a high value on educating the customer. We believe they care about us and are honorable. That is unusual in todays world.
Brandon Williams (customer service) is spectacular at taking care of the customer! He is thoughtful about your budget while making sure your vehicle is safe and the repairs are done right! He exceeded my expectations and in a timely manner. Austin Watkins was also superb at my customer service experience by making sure I was satisfied by working within my budget! Thanks CBA Collierville!!My family and I are glad youre here in our community.
I rarely use repair service other than dealer repair shops, but I will go back to Christian Brothers in Collierville. My AC had failed due to a condenser leak and I took it to Christian Brothers since they were able to get me in almost immediately. Not only were they friendly and welcoming, but more importantly, they were able to make the repair the same day (in about 6 hours). I was pleasantly surprised, to say the least. Cost of repair was fair, but not significantly below what I was quoted from the local dealer. However, cost isnt always everything - Personal service and quick repairs are important. Also, their warranty is tough to beat. Without a doubt, I would recommend Christian Brothers Collierville to anyone needing automotive service.
Shout out to Jeff, Don and Linda! Great people and great service! I highly recommend this place for your car needs!
Update: I just went back again. They still hold up to their standard. The staffs are very knowledgeable and willing to spend time making sure I understand what Im going to be spending money on. They got it done quickly and reasonably priced.This review is for the honesty of the staff. I went in for my brake problem. After they diagnosed and figured out what was wrong, they told me that my Jeep is still in warranty. They told me to take it to the dealer and did not charge me at all. Thank you!
I came into Christian brothers for an oil change and my car was making an occasional odd noise, which I mentioned. The manager (not owner) did an excellent job of looking up a recall that fit my description and calling the local car dealership to see how long I should estimate the time for repair to be. This led me down a brief rabbit trail that concluded with the dealership rebuilding my transmission for free, with only a few thousand miles of cushion before my transmission warranty expired. I was so pleased with the above-and-beyond service that I received.
Great facility, can-do attitude to work me in, clear communication on the progress of my service, done before the timeline originally given- would highly recommend this business...local owners (on site) who care about their community and who are committed to honesty and integrity of the work performed..worth the drive from anywhere in the Mid-South!
Christian Brothers is the VERY best shop around!!! I have used this shop for over 3 years and they always find and fix the problems with my cars. I can be assured that the mechanic Daniel and the others in the garage know how to diagnose my car and will fix it efficiently. Eddie at the front desk is always helpful and knowledgeable about vehicles. The quality of work at Christian Brothers Automotive Collierville is the best around or I wouldnt be using them!
If anyone is looking for an honest mechanic who genuinely cares about you and your vehicle, I highly recommend Christian Brothers Automotive in Collierville. I can honestly say my family will never use another car shop as long as this one is open. We all know mechanics/car shops dont have the best reputation in the world, and its hard to find one that you can trust. You can trust Christian Brothers. Love them! Thank you Christian Brothers for amazing service and for truly caring about your customers!
Mr Jimmy and staff are absolutely the best customer service that has ever been rendered to me and my family.
Friendly staff that do their best to accommodate your needs. My wife had a flat in the garage and I took the tire off to get it fixed. I had workers at house so I could not leave. I called to see how late I could get my tire there and get it fixed or replaced. The person on the phone offered to come get the tire and fix it. They did. Then after the workers left I drove to Christian Brothers and they put the tire on. I tried to pay and they would not accept anything. This is the type of business I want to support.
Great service and the staff is friendly. Scheduled an appointment for an oil change and was in and out within 40 minutes. No pressure from the staff to buy other services like your normal shop does. Highly recommend.
Great service!!! The staff are super friendly!! I would definitely go back.
Great customer service! I feel like they really take care of you here. Great communication.
My first experience with them was welcoming and very professional. They provided a free shuttle service to and from my work. They were very thorough in diagnosising the problem and inspecting other parts of the car. I enjoyed receiving text message updates of their progress throughout the day. They were very transparent with the issue and the severity that it would cause later. I was very pleased that they did not try to oversell me.
Austin spent over an hour trying to find a Ford Dealer to repair my vehicle since I had a warranty policy. All local dealers were booked a month out, but he found one in MS (about 45 mins away) that could repair it the next day. Thank you SO much!!!! Christian Brothers was clean, friendly and caring staff, played great music and I did not see any grease in the main office area. It is a great place to have to wait if your vehicle needs service.
Although we have moved, our college-aged girls remain in the area. We have had to rely on Christian Bros for their car repairs in our absence (which is never fun). We have found CB to be professional, friendly, honest and trustworthy. They have gone above and beyond for us more than once!
Christian Brothers Automotive has very good customer service. I have had so many encounters with other repairs that I came into the situation a little skeptical. When I inquired online about my brakes, I got a response within the hour. They also sent text messages as my car was going through the repair process. I work in Collierville now, so it is so nice knowing I have a honest repair shop that I can take my car to and get the work done during the week and not have to tie up my entire weekend. Car sounds great now and I am very satisfied with the repair job and service. I would definitely recommend them if you are looking for a repair shop that will look out for your best interest.
Read my honest review! 🙈 it’s gonna be long...Okay! I am so OVERWHELMED with gratitude, joy, and thankfulness for this company, especially this location. They seriously LIVE OUT the gospel here! I came in with no appointment they actually listened to what I had to say about my car. Some places just dismiss information but they took into account everything I was saying. They made everything easy to understand and explained the whole process of how my day was going to look with them. They shuttled me back to my work, sent me updates on when my car was being worked on, and let me know when they had full diagnosis. They came and shuttled me back over there and let me bring my dog ( because I work at a dog daycare 😂)! They were sweet with her. They explained what all was wrong with this very messed up car that I bought. I could only imagine in my head the thousands of dollars I would inevitably have to pay. But instead of leaving me with the sharks they had recommendations for a car charity and even said they would be on the lookout for potential cars I could buy! I was very pleased and found out they were not going to charge me a dime for the diagnostic test or electric wiring test! They said they talked about it and concluded they would rather me put that money towards a safer car than pay for this one! I started crying when I left almost immediately 😂 I will remember their generosity and kindness forever. It truly was above and beyond customer service. I know some people might say “it’s just because you didn’t have to pay” no, this place really WELCOMES you to their family. And their genuine concern for my safety, well being, and knowing my car is the only way getting me around. I am just filled with joy from my first experience there, they have a loyal customer now! 10 stars! Highly recommend!
Fast, courteous, and professional service every time. Highly recommend for all services. This team cares about what they do and maintaining great relationships with its customers.
Great service, quick and through! They sent us an email with photos of needed work and possible work needed. No pressure sales, just helpful! Thank you Christian Brothers Automotive Collierville.
Always have a great, professional experience. HOnest work for an honest wage. They went out of there way to help me diagnose or fix small things without charging. Dont forget to check for coupons too!! Highly recommend!
Christian Brothers has always been prompt and very efficient. I really respect their professionalism and honesty and that they stand behind their work. It is so good to know my car will be in good hands with the technicians at Christian Brothers. I would definitely recommend them!
First time using Christian Brothers Automotive Collierville and very impressed. Great customer service. Competitive prices. I’ll be using them from now on for both mine and my wife’s car.
Great experience. The nature of the repairs were explained to me in detail. Texts were sent keeping me informed of the progress every step of the way. The service was prompt and the staff were courteous and professional. At long last Ive found service I trust.
It is amazing that they provided free inspection. Dropped off my car today to get my suspension checked and hopefully they are going to come out with a reasonable quote.
Beyond excellent customer service. They are very honest. When they didnt charge me for the alignment that wasnt needed I knew they were dependable. Pretty much any other shop would have performed the uneeded work and billed me. Please go to this Christian business and support them.
Great experience! They fixed my 01 Camry and it runs good as new! They texted us updates about the car throughout the process. Highly recommend!! We will continue using CB.
Everyone was professional, courteous and followed through with to completion. Their shop spaces look very clean and I felt they were well organized.