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Raleigh Tire Service
653 US-72, Collierville, TN 38017, United States
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Raleigh Tire Service
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Wa
Review №1

Great service today. I got a new set of tires at a reasonable price. My car was clean after the work. In and out in 35 minutes. Kevin took the time to explain all the details with the rotation, balance and road hazard. Very good customer service, this is what brings me back to a business.

Mi
Review №2

Great people to do business with.. quality products, fantastic customer service!Might save a few bucks at a big box store, but to be honest, you cannot put a price on good business with good people!

Ri
Review №3

A few years ago Raleigh Tire in Collierville was recommended to me by my son for their excellent and quick customer service - and he was right! They are consistently very polite and quick and I am very happy with my several experiences with them. Good job! ✔️

Ja
Review №4

Today I had the best experience at an automotive repair place ever. I went in today with the hopes of getting a few things maintenanced on my vehicle. Kevin at the front desk was extremely friendly, on the phone and in person. Regarding one particular repair, Jeff in the garage, let me know that for several reasons having to do with the make of my vehicle, he didnt feel comfortable performing that one repair, and referred me to the dealership. I respected that so much! A lot of other places would have done it anyway just for the money, possibly risking damaging the vehicle, but the fact that he let me know personally, and the reasons why, really stood out as praise worthy to me! The other repairs were done in a timely manner, and at a fairly reasonable price for the amount of things I had done. Just based off of that and the friendliness of Kevin at the front desk, I will certainly be back for my maintenance in the future, and will definitely recommend to all of my fellow Uber and Lyft drivers. Thanks again guys, I truly appreciate your work and kindness!

Du
Review №5

Excellent, friendly service. Terry Bean is a treasure.

E.
Review №6

Austin squared me away! A honest shop with outstanding customer service, and great mechanics.

Ji
Review №7

Great products and service!! I come here bc I trust their service and theystand behind their work.

Th
Review №8

Quick service and good prices

De
Review №9

Always good service. Kevin is always friendly and courteous to all. Thanks to Tony for the quick service on my tire rotation and flat repair. I am glad I purchased my tires at this location.

Ba
Review №10

Always great service

Ce
Review №11

Love them! They do a great job, are courteous and friendly.

Ra
Review №12

Quick and affordable service! They fixed my tire in 10 minutes and were very accommodating.

Br
Review №13

I am not from Memphis, but luckily I found this shop soon after moving here. Terry is such a friendly face and so helpful. Jeff the mechanic is so great and honest with what he can do. It is hard to find a mechanic shop you can trust, but if you give these guys a try you see that they really do take care of their customers, and care about doing the right thing for you.

Ke
Review №14

Raleigh Tire in Collierville. I give them 5 out of 5 stars. The staff is excellent in helping me get the right tires at a good price. Excellent service and customer service. I will go there again when I need tires or service.

Ch
Review №15

Excellent Diagnostic skills 👏

Ja
Review №16

The technicians there are very knowledgeable and helpful. They were able to take care of having my car issues fixed in a timely manner. The mechanics did a great job! I would heartily recommend this place for having your car issues handled well. You can trust them to do the job right!

Am
Review №17

Amazing guys! Always Amazing Service!

Th
Review №18

Excellent, prompt service

He
Review №19

Very polite and friendly. Customer service is excellent. I don’t know much about cars, and the staff is really great about helping me understand what they recommend having done.

X2
Review №20

The best team you will find in the Memphis area. Jeff, Kevin, Terry, and Ken will undoubtedly take good care of you and your vehicle.

ni
Review №21

I always enjoy people telling me i need parts for my car that I dont need. Took my vehicle in for an alignment and they would not stop trying to up sell me on parts that only lifted vehicles need. I deferred the last steps in my repair to them do to the fact that they have an alignment machine. This place is to big and will take advantage if your not careful. Cashier who rung me up had himself a attitude, i could have done without that.

Sh
Review №22

Always great! We will always go back!

Hi
Review №23

There service department is first class. Always honest and try to give you options on your repairs.

El
Review №24

Once again, great experience! Mr. Jolly always takes great care of me and was most helpful in deciding which tires were best for my car. He even pointed out that a slightly cheaper tire was better for my car than the ones previously suggested. I really appreciate their honesty and that they dont try to oversell. Ill keep coming back to Raleigh Tire!

Li
Review №25

If I could give 6 stars, I would. Fixed flat tire (had run over a screw) in less than 25 min. Service tech was courteous, friendly and explained all of the benefits if I buy my next set of tires there. Highly recommend.

mo
Review №26

Kevin and the guys at Raleigh Tire are always great. Usually quick and efficient.

Br
Review №27

My first time here and I could not ask for a better experience. I had Special tires ordered for my vehicle with fast response and everyone was so professional and helpful. Very nice waiting area. I would highly recommend This business for your vehicles needs.

An
Review №28

I Love Raleigh Tires!! They are always so helpful and so honest. They always have given me amazing service with my car! They give very reasonable prices and always work so hard to make my car the best it can be! Thankyou so much for always being kind and helpful,I will continue to come here for as long as I can! Thankyou for my amazing new tires I love them!

An
Review №29

We have never been there that the guys at front counter and our mechanic did not take the best of care of us. We have never had to go back because something wasn’t done correctly. And always greeted with the nicest smiles. You can’t beat Raleigh Tire of Collierville for your car or truck needs.

Ma
Review №30

Excellent service and they dont talk down to me. Have used Collierville location for several years. I am an older woman who travels for my job so safety of my car is very important. They keep me on the road. I always wait for my service and they keep me updated on how long repairs/oil changes will take. Thank you for your great service!

Ci
Review №31

Had a good experience here getting new tires. Staff was helpful, knowledgeable and friendly. Tires were less expensive than at other local tire retailers.

mi
Review №32

I received quotes for the same tires and service from several different tire locations in the Collierville area for my 2014 Jeep and Raleigh tire quoted me $60 cheaper than local competitors for the same tires and service. I called on a Tuesday and said I would like them installed next day in the morning. I showed up and was not in the shop for more than 30 minutes and my tires were done and installed. Very friendly and fast service and great prices. I am new to the Collierville area and will continue to visit this shop in the future for my auto needs.

Me
Review №33

Unfortunately, this will not be a good review. We have been faithful customers of Raleigh Tire, Collierville, TN., for many years. We purchased tires about two years ago and have had multiple problems with the tires, mainly in the form of slow leaks. We were showing low tire pressure once again and I went to Raleigh to get it fixed. Austin was the young man that was helping me. I was told the tire had a couple of areas that appeared to have been cut. When I asked how that could have happened, due to the location of the cuts on the tire, he said that I should be more careful in how I drive. I felt this was so very rude and judgmental. I will not be going back to Raleigh Tire.

Wi
Review №34

I have been thoroughly pleased with the professionalism and service with Raleigh Tire for the 13yrs I have been using them. Kevin and the staff have always seen to it personally that we were totally informed about the work needed and insured we were well informed. I have always been pleased and satisfied with their service. I will recommend Raliegh Tire to my friends and acquaintances. Thanks!

Ri
Review №35

Raleigh Tire in Collierville, TN has always gone the extra mile to provide the best of service. The service writers and shop supervisor are knowledgeable and able to listen to your concerns, helping you understand what the best course of action will be. Alignment, tooling and equipment and expertise, all types of tire installation, balance and repair, and scheduled engine and chassis maintenance equal-to or better than the original equipment manufacturer are available for all types of vehicles.

fr
Review №36

Great experience, had a rush need for a replacement tire, called late Friday afternoon and Terry made sure they he got the tire I needed before 11 am Saturday, told me to come right down and got me in and out immediately .

jo
Review №37

Always fast service and the people at the desk are always friendly and very helpful. Definitely the fastest and best service in Collierville.

Ca
Review №38

RALEIGH TIRE IN CORDOVA HAS ALWAYS BEEN OUR GO-TO FOR CAR SERVICE AND REPAIR! WE HAVE BEEN A CUSTOMER FOR ALMOST 30 YEARS! THAT SAYS ALOT! HONEST - FAIR PRICING - OUTSTANDING SERVICE!

Mi
Review №39

Fast, friendly, efficient. Thanks.

Lo
Review №40

Greatest tire experience ever. Traveling through to several states. Got a leak in one of my tires. They got me in right away, found that I just had debris between the tie and rim. They cleaned it out and sent me on my way free of charge and wishes for safe travel. Thank you, Terry!

Ka
Review №41

My family and I have been going to this location ever since it was built. We have bought tires from them and when we have bought tires online have always had them install it. I was having an issue with a tire that this location had installed and they said needed to be replaced. The tire was under warranty and the place I bought the tire from agreed to reimburse me for a new tire as long as my tire shop verified that the tire needed to be replaced. I would buy the tire from Raleigh tire and I would get reimbursed. The gentleman I spoke to on the phone refused to help me, became rude, and stated I needed to deal with the company myself. I had already done that and just needed them to verify it. I was giving them more business and they did not seem to want it. I have been going to multiple Raleigh tire locations over the last 15 years, and now I will find a new place to take my business.

J.
Review №42

Have to give a huge shout out to Raleigh Tire!! I woke up this morning to a very bad flat tire! I was able to get the tire off of my car and borrow one of my parents cars to take the tire to get it patched (thinking that would be the fastest and easiest thing to do). I first went to Firestone at 11am & they said it would take them until 2:30-3:30pm to get it done. I called the other Firestone location & the lady said “well the process takes 30 min but we won’t be able to get it done probably until closer to 2:00pm”. I googled tire centers in Collierville and Raleigh Tire had the highest reviews so I called them and Kevin was so professional & so nice! He let me know it’s first come first served but that they weren’t very busy at that time. When I got there he got the tire out of the trunk for me and told me they’ll get to it soon. I was home for maybe 15 minutes before he called me & said it was ready!! I was ecstatic! I reassured them that they 100% gained a new customer today & whoever else I can persuade to come their way!!

Mi
Review №43

Been using them for awhile now...not the most affordable shop but usual seem to address maintenance issues accurately and service reps at front desk always pleasant.We love Kevin,always pleasant and explains issues with our vehicles plainly so we can understand them!

de
Review №44

Arrived at the facility at the opening time. Requested two tires and a oil change. It took the crew five hours to complete and simple job. Other customers where in and out in a flash. When I finally received my vehicle my “check engine” indicator came on one minute after leaving the lot. When to Auto Zone to have the indicator checked. The representative diagnosed and checked my oil cap. To discover it was screwed on improperly. Also, later that day the tire I had replaced was losing air. I went to another tire shop and they discovered the tire had a puncture on the side. That puncture could not be repaired and had to be replaced. This was one of my worst experiences ever and I had to spend all of my savings to repair the issue Raleigh Tire caused.Customers Beware.

Mi
Review №45

Honest service

Gr
Review №46

These guys were great we were all the way in Collierville our tire got really low they aired it up for checked make sure they were ok to get us back across the bridge thanks guys

Fr
Review №47

Everyone was personable, polite and professional in what they do. Raleigh tire is one of the best places to go foe service.

Mi
Review №48

Great service and friendly staff every time.

Ge
Review №49

I am a Loyal Customer of Raleigh Tire for their Honest and Efficient work on both my vehicles. They are always Welcoming and give straightforward pricing!!

Da
Review №50

Road force balancing experts!New tires and balance at another tire store did not solve my wheel hop problem. Installed new shocks, still could not fix hop, after having road force balanced elsewhere. Someone passed Raleigh tire colliervilles information to me and I decided to try one last time.First of all, they have the absolute best road force balancing machine available, and their service is impeccable. They found 3 out of my new 4 tires were out of round, and were able to fix, completely, 1 of those 3. I was able to take photos of their readings to show the manufacturer and have 2 tires replaced. I can guarantee you that you will not have a better chance of finding a problem with wheel hop/balance any where else in the tri-state area!Good people, good pricing, and top notch service. I will be bringing every new set of light truck tires to them going forward or ordering directly from them.

Re
Review №51

Have taken my car here for 2 years now since moving to the Collierville area and I have no complaints!!! Kevin is great for any and all help you need!!! Explained everything to me and it was just a great experience all around.

Da
Review №52

Been buying tires from these folks for over 10 years. Service is prompt and friendly. I have looked into buying tires from other nationally-known places and while their tires may be a little cheaper, getting an appointment is challenging. I can walk in the Raleigh Tire on any given day and they take care of balancing and rotating or whatever else I need

Da
Review №53

As always an extremely pleasant visit!

I
Review №54

Always a Great Experience and Service. Period!!

Ta
Review №55

They were nice and explained everything. I did not get everything fixed that was need. But now my car vibrates real bad and it was not doing that when I took my car in.

Fe
Review №56

Got alignment job done hereFast, quick, and very courteous people!Definitely recommend for any type of workI didn’t know actually that they do not only tires but oil changes and other maintenancePrices are reasonable too

Do
Review №57

Fast service

Ni
Review №58

They are horrible! Bought a full set of tires a year ago, purchased the full set because of the fact they will fix your flat for the life of the tire. Tires last longer than a year right? I brought my vechicle in for them to tell me my tire was fine and to put air in it. After I waited for hours for them to tell me that. Then I called back 3 days later and they said I had to come back in and sit and wait. The sales people are incredibly rude and apparently they do not have a manager on duty at all times! So, good luck if you buy tires from them! It’s obvious they don’t care about your safety! I drive around 3 small children daily and their negligence could have resulted in something serious happening!

Le
Review №59

I have used the Raleigh Tire Service in Collierville for years. As an owner of cars with high mileage and that are over 10 years old, I make frequent trips into the shop for routine maintenance and stuff that wears out. I have had great customer service from all who work there. They have always given me good advice, and fixed what needed fixing. Rarely, if a repair was not completed to my expectation, it was always made right. Unless it is an emergency, I do not take my car anywhere else.

Le
Review №60

Great service and friendly people!!! Top Notch place

Ra
Review №61

I have always had very good service at Raleigh Tires. Their prices are very reasonable and the products are great. They always get my service done with a minimal amount of wait time.

Ja
Review №62

Ended up here after two different Wal-Marts let me down. Staff was friendly and fast and you cant beat the price.

Wa
Review №63

Great experience. Took a little long, but they were busy. Price was better than Ford. Kevin is very polite. Lobby has free WiFi and a charging station.

DA
Review №64

We have had great experiences so far with Raleigh Tire in Collierville and highly recommend them. More than once they have advised us against a service we probably could have been talked into, but didnt really need. Service has been great - and fast.

Jo
Review №65

Staff was fine, however they told my they fixed my vehicle, but only did an oil change. Took the car to another shop after problem persisted, new shop told me not to drive again till its fixed. Wont go to Raleigh again.

Sh
Review №66

Raleigh Tire Auto Service Center is my favorite place to have my truck serviced because of the excellent work. The staff is very professional, helpful, and friendly.

ke
Review №67

Great fast service and best price quote in town!

Ti
Review №68

Excellent experience every time Ive dealt with them. Never once felt like they were trying to rip me off - which is saying a lot when dealing with mechanics these days.

Ma
Review №69

Took my tire to gateway to have them swap it to another wheel and they were rude and refused! Hate Gateway will never be going back again! Took it to Raleigh tire they were very helpful and friendly and had it done in less then 30min and only cost me $20! Have brought several of my other cars here now and will be back in the future! Highly recommend them!

Ke
Review №70

After a VERY FRUSTRATING morning and experience with Collierville Mercedes! I called Raleigh Tire and spoke with Terry Bean. He ordered tires and had me on way! ON A HOLIDAY WEEKEND!! Highly recommend!

Ke
Review №71

Honest people. I love doing business with these guys. The only place I go for tires.

on
Review №72

5 Stars Sno Me Something is a big fan of Raleigh Tire . Weve used them 4 times and each time we received great service and very fair prices. Kevin, Jeff, Chris and the rest of the staff do a great job and we will continue to visit them for all our automotive repair needs.

Aw
Review №73

Great customer service...

La
Review №74

Amazing service and always courteous employees!!

Ma
Review №75

Always great work, and if theres a less expensive solution, theyll let you know.

An
Review №76

Quick excellent service

Sa
Review №77

They fix my tire issue, timely service and charges also satisfactory.

Da
Review №78

Reliable service. Job took longer than anticipated because they were overwhelmed with work

My
Review №79

I took my car to this location to have an alternator replacement and battery was not charging and I had limited power so I made sure everything was turned off to get it to the shop. They took my car in and and had it for 4 hours. They called me to pick it up and I returned to get my vehicle. I got my keys and went outside to cut my car on and noticed that all of my AC vents had been tampered with. When I started my car up I noticed that my AC was on full blast and nothing was blowing out. It only worked on the defrost position and lower blower. The guy that came out to check immediately said that he did not have to take off anything relating to the air and I noticed that that area was close to my alternator and he seemed to have had trouble and reconnected something wrong to put it back on quickly. No AC was working just blowing. The back service manager Jeff came around and gave a story about it was probably clicking and I had another problem and I told him that I was not having an AC problem and he was adamant. Jeff took the car around back and when he brought it back around 25 minutes later he mentioned that I had a problem and they could further diagnose it for a fee. When I got back into my car I noticed it clicking in the back and the front which had never happened until they taught my car and it is clearly a condition that was caused by Raleigh Tire. I have taken my car to the location inCordova 10-20 times and have continued taking it there but that will probably end because I have reached out to the owners of both locations and they are never available and have never returned any calls. Very Unprofessional and Shady! I wouldnt refer them to anyone and will urge everyone to not try their business unless they want to roll the dice of untrustworthy practices. The day that this work was done was August 21st, 2017.

Mi
Review №80

I have purchased tires and had cars repaired at Raleigh Tire for many years. They have reasonable prices, excellent service managers and try to please the customer.

Wa
Review №81

Always a great experience at Raleigh Tire in Collierville ... quick oil change service, tire service & repairs ... Ive been a customer for 14 years.

Ke
Review №82

Always great service and they get the job done very quick.

au
Review №83

They were extremely busy but still great service

Dr
Review №84

Knowledgeable, professional, and fair on price and the time required for the service.

Bi
Review №85

Everyone is always very helpful and takes care of my tire issues. Thanks and keep up the good work.

as
Review №86

Ask for Chris B to work on your vehicle!! Ive used him for years as my mechanic (previously at Brassfields in East Memphis). Hes the ONLY mechanic I never feel I need a second opinion on to work on my car! Such a nice guy, but honest, will prioritize needed repairs for you to plan for so affordable, & does EXCELLENT work! Hes caught stuff others have NOT...& when I havent listened to his advice, he was right! If he tells me I need a repair, I know I do!! Raleigh Tire got my bz bc if Chris, but Im impressed w their front office staff, facility, & convenient location too!

Mi
Review №87

Been bringing our vehicles here for nearly 10 years. Service is great and prices reasonable.

Br
Review №88

Professional staff and quick service! Highly recommend.

Ba
Review №89

Very good service nuce waiting area with very friendly staff!

St
Review №90

No b.s.

We
Review №91

I bought a new set of tires for over a grand. I had to have my wife return it because the alignment was terribly off. She returns it and she informs me that they charged her an additional 90 dollars because she must have hit a pothole. Obviously my wife in anti-confrontational, because I would lit into the guy if I was present. I take it for a test drive in the neighborhood. The alignment is still off, just not as much. I take it on interstate and notice it shakes bad between 60 -70. I ask my wife to take it back in and let me speak to the person. The person proceeds to argue that the shaking and pulling are two different things. I pointed out that neither should be happening seeing that we paid to have the tires mounted, weighted, balanced, and aligned when we purchased them new. The original installation took 45 minutes. The second time she brought it in it took an hour. It took 6 hours to do after we complained. Stay away from these idiots!

Da
Review №92

Great service, nd great staff.. easy to work wiyh.

St
Review №93

Quality service and best price I could find

Jo
Review №94

Fast and accurate service.

Li
Review №95

Fast service and readable prices

Ke
Review №96

Honest, trustworthy advice. Great service and support.

Ab
Review №97

I always receive great service here!

Be
Review №98

Great Staff Great Prices and friendly staff

te
Review №99

I went in with a screw in my tire, which was causing a slow leak.It was repaired in less than an hour. Ill be back!

Br
Review №100

Stopped by to compare some work and tires. Friendly, no pressure, good competitive pricing.

Information
43 Photos
100 Comments
4.6 Rating
  • Address:653 US-72, Collierville, TN 38017, United States
  • Site:http://raleightire.com/
  • Phone:+1 901-853-1242
Categories
  • Tire shop
  • Auto electrical service
  • Auto repair shop
  • Brake shop
  • Mechanic
  • Oil change service
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Payments
  • NFC mobile payments:Yes
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