I went here to simply inquire about the price only of a van.javier, decided that i need to fully fill out a full application. i did not want to do this at all, i had a simple question. javier not only negatively pressured me, but forced me to fill out this application to simply be told the cost of the van.I was instantly approved as i have perfect credit. The van in question turned out to be a CNG natural gas only vehicle, javier did not know because he is inept and only wishes to make money. .javier, verbally became upset on the phone screaming this van is a regular gas van. screaming.... this is how he decided to speak to a customer.so.. i went to the lot, opened the gas door & photographed the CNG nozzle. i sent the picture to javier, he would not reply... why? he would not come out of the trailer to the lot? why? because he got caught trying to scam me into to signing thus buying this CNG van. I could not buy this van there is only one CNG gas station in chicago.Javier is clearly a used car scammer, this place is a scam shop.i have contacted the BBB, City of chicago & several other illinois state vehicle regulatory services.its clear javier is an unprofessional and over emotional person who is a detriment to this business.do not do business here.

We bought a 99 Honda Accord in 2012 and it ran like a champ to someone borrowed it... They broke the ball joint and didnt bother to get it fixed so they left my baby on the side of the road and took a bus back and told me after the fact and my baby was gone... So time for a new car and were back again to get another vehicle from here... Great customer service and reasonable prices and friendly staff...

Xavier was above and beyond helpful. He got me approved in under thirty minutes. They gave me water and coffee while I waited, which is so nice. They were honest and transparent, Im so happy I walked in here by chance. Highly recommend them. Do yourself the favor and come in here. Thank you guys so much!

I Just Financed My First Car And The Service I Received From Xavier Was Great. He’s Very Helpful And Make Sure Your Satisfied With Your Overall Experience Financing With The Company. Great Service

Totally did a great job helping my disabled mother get in a car that she car comfortably drive and feels safe. Thank you to Xavier and Cynthia for everything. Highly recommend you give these guys a look.

I was pleased by the manager. I had a pretty bad situation going on there and she took care of me every step. Very satisfied with how she corrected the errors. Thank you and I recommend this place to others but steer clear of Javier the assistant manager hes just in it for the sales

Thank you to Chicago Car Center for my 2014 Volkswagen Passat if you guys need a car go to Xavier he’s very helpful go get y’all car

This car lot is great I am very happy with my purchase the sales manager was completely honest with everything that was said over the phone. I recommend this car lot any day

Javier Arteaga was a nice young man that helped me get a great car price reasonable process didn’t take long awesome person if you in the business of looking a great car call Javier Arteaga trust me you won’t be disappointed

The atmosphere here was beyond welcoming. I took my girlfriend here to finance her first car. Antonio was the representative who helped up upon him arriving. He was PHENOMENAL, he definitely made sure she was taken care of and I’d highly recommend more people to come here. Thank you Antonio, you truly were amazing and made getting a car a very simple and easy process!

Antonio was very helping and so was Xavier. I was stressed already just with the process of getting a new car but they were both very accommodating and helpful and made the process a walk in the park. They were very informative and attentive of what I was looking for. Over all it was an amazing experience.

I purchased a new truck from here. They were attentive and upfront with prices. So far my buying experience has been great. Thank you guys for everything

Worst place to go for a purchase they lie to you first they ask you for a certain amount of down payment and then they triple it when they want to make a deal. Worst place i cursed them off wasted 2hoirs of my time for nothing. I wouldnt recommend it.to anyone.

My experience was really nice. Every worker here received us proudly and kindly. The worker who helped us get our new car her name was Cristina Garcia who was really nice with us and got to share with her many things.

If you really apreciate your money, dont buy any car at this place...I bought my mini van like 16 months ago there, and now I have to choise betwen spent almost $ 8,000 to keep it running, or trow it to garbage and keep paying it to this peopleIts unbelievable!!

Experience was great Javier was able to get me in and out and was a able to make me a good deal for my new baby. This is the perfect car for me so I’m excited 🥰

This Dealership Here Is Very Good With Service I Thought I Wasn’t Going To Leave With A Car Thanks To Javier He Made It Happen With Full Coverage Low Payment Get With Them..

I had a great experience with this company I’ve been to four different car companies in the last three months they were the only ones that gave me a opportunity to get a brand new car because everybody else wanted me to have a cosigner Tony was an awesome sales person and Antonio was a great back up at edit I would recommend anybody come to that location

I’m only giving a star in order to leave a review. Please avoid this place. They are extremely ruse and disrespectful . They talk to you as if they are giving you the car fit free. They have two employees by the name of Cynthia and Paula. Between these two I’m not sure which one is worse. They have no customer service ethics nor phone. They want to talk to customer or atleast me as if I was there child or husbands. This behavior is repulsive and unnecessary. They need to be retrain and how to treat customers. I would hope a manger would leave me a number for me to contact them but I will also be reaching out to corporate. Go somewhere else.

I would like to give a big shout out to Javier for helping me out on getting the vehicle that suited me best and was in my budget nothing but positive vibes when I walked in I went in as a worried customer and came out as a happy one he was very patient and helpful and I appreciate it that

Cristina and Cynthia are very helpful, I was getting impatient but they still helped me get the car I need. Recommend coming with them.

Chicago Car Center Is Definitely The Place To Go . Antonio Helped Me Out Today & He Had Great Customer Service And Helped Me Get A Great Car . I Would Definitely Be Recommending Them To Friends & Family .

Was told 2 different things but Javier Arteaga & his manager was able to work with us givin our situation soo yea go see Javi lol

They wanted 1500 down and 400 a month for a used car

Javier provided me with great service excellent customer service and helped me for a reasonable price!!

Thank you very much Chicago car Center they really do work with you. The people is very nice there. Thank you again for my car blessed.

Javier helped me though my process and made sure that I had a clear understanding of everything.

Advertising are cars they dont have at a price that you canmot believe. Only to make you go there

Xavier and Cristina are very good workers 💪🏼

Fortunate enough to be able to payoff this loan for my father. But my 1 star is because even calling to get a payoff was a process. Than being looked at sideways because I gave them a Certified Check from BofA instead of a currency exchange Money Order 🤔. Than having to drive to Cicero to get a GPS removed from an 07 van and than asked to take that same GPS back to the dealership.....

Cristina Garcia & Javier Arteaga they where great fast service no problem little money down...

I recommend Javier He’s Very Patient And Will Work With You great customer service with an understanding mind

They Gave me a car then 3 months later once getting a refund is not acceptable they tell me I have to pay a mandatory $250 extra a month Maintenance plan.Then every 3 months my car is in the shop for a week with no loaner vehicle but they still want you to pay while your car is in the shop or they turn it off.Strongly recommend buying from elsewhere

Javier is a good person help me get a car knowing my situation I was in I recommended anybody go toHim if you looking to get a car ...

Had a good experience buying a car look for Antonio A. Great service!

Great experience! Professional atmosphere!

Horrible car dealer, I do not recommend. I purchased a 2015 Ford Fusion from this dealer and was assured that I was making a good decision purchasing this vehicle and now ONLY 4 months later my vehicle in which I still owe $15,000 on transmission and engine has went out !!!!! And I get told to bring it to their shop meanwhile its nothing they are able to do to help me until they find a cheap transmission and engine 🤬🤬🤬 and I have no way no means of transportation!!!!

Buying the car is easy, its AFTER you get the car its a problem. I was called 2 weeks after saying my down payment of 1900 had been rejected by my bank.. When i was at work from 4-1 am. So they turned off my car, then i checked my bank and there were no issues it was taken out by them and it was their fault & NOT ONCE CALLED TO SAY SORRY. Or they have people call you that are not great English speakers and have no clue what they are doing!! Total Regret!!!

Great service come to these guys, big shout out to Christina and Xavier for the help on getting my first car. You guys are awesome

Love my car place! They keep it real and I love my 2011 Chevy Impala. Plus they are always willing to work with you no matter what.

Javier, is the best salesman ever he worked with my son who had bad credit & my husband who had no credit at all. He makes magic, frfr!

Bought a car in April put 3000 down on it and it has been in the shop for 3 weeks now one month after the initial purchase and havent been compensated yet

Another great visit at Chicago Car Center, thank you to @Javier Arteaga for a pleasant visit, very helpful and all the team!

I recomed this dealership come see Javier Arteaga he is very professional and very Good sales representative if you looking for a nice car come see javier

Worked with Javier, not only did I drive away today. But it didn’t even take all day like most dealerships. Thanks sir.

My cousin bought a car at this place and she asked me help check some cars she liked and make sure she gets a decent deal, so I will begin. I was greeted by JAVIER ARTEAGA walking on the lot while he was with a customer.(ATTENTION TO SURROUNDINGS👍🏽) Not waiting for 20 min to be greeted. Thats GOOD buisness. I was also greeted as soon as I walked in the door by reception while she was on the phone (BEING ACKNOWLEDGED🙂) Even though my cousins credit wasnt what shed like it to be they worked with her to find what SHE WANTED....... not what they wanted to give her. Furthermore the manager CYNTHYA BELTRAN even came over to introduce herself and greet us. Also to ensure that if we had any further questions or concerns to please see her 😎. Someone who WANTS TO HELP !! We ended up getting her a Nissan that had 71,000 miles and in GREAT shape at an affordable payment and she drove off in less than 4 hrs. NO B.S. She just got what she wanted at a price that was right so a deal was made. PLEASE ASK FOR JAVIER ARTEAGA!!!Im sure everyone there is great but JAVIER made it happen and NO WAITING or B.S.!! I highly recommend this place! Great customer service!! AAAA++++++

Thank you so much Alexa for getting me into something nice and affordable. I appreciate you and your help and being patient and super nice with me especially after hours. Thanks to you and Jose. I’m definitely recommending people!!

The best place ever. Alexa was amazing with detail and descriptions. Very amazing. When you need a car please go to them ☺️

Alexa has been so good to me. She bless me with a car that i been praying to get for a long time. I put my trust all in her hands and she never fail me. She call me to come her an her team are awesome it felt like i was family but i was only a customer.....Thanks Alexa for keeping your word....now im riding around an getting it real smooth

Worked with Alexa, and her boss Jose.They were great throughout the entire process. Heard every need I had and tried to accommodate to everything I needed. They helped me with my payments and managing the price of the vehicle.Great people to work with!

Javier Arteaga was very helpful and consistent with getting me approved. He is very professional and worked with me while others wouldn’t. Definitely wouldn’t regret going there!!

I am very happy and satisfied with my experience. I was attended by Javier and Alexa. They helped me out with the financing and selection of the car I desired. I would highly recommend this place to anyone looking to buy a new vehicle.

Sandra has helped me today and I am very satisfied . Just when I thought there wasn’t anymore hope, she really had me driving today in a nice car that I’ve always wanted. Thank you!

Came to this dealership and spoke to Javier, drove out with a new SUV. super fast service, very patient and well mannered, very professional would recommend to anyone looking for a vehicle right now with bad or no credit.

If you looking for a second chance I would highly suggest coming here. Sandra Was Awesome she got me approved when I thought I couldn’t get any more car loans. Thanks to these guys you rock !

I lease a car back in July and the car start giving me problems2 weeks later I’ve Contact the dealer the person who sold me the car and they all ignored me I then later get a call neck after 2 weeks to take it to MNL and they told me nothing was wrong then in August my check engine like came on I called them like I have had the car for 3 months yet told me to go back to MNL they say I need a new engine now so I was sold a bad car and I have 3 year warranty and I still been trying to get in contact with them and the person who sold me the car was Sandra

My second time buying a car from here. I have good credit and I came back here because they help us and they have great vehicles. Thank you Cynthia you are awesome Belen, William and Victor for all your help. I recommend to everybody to come and see Cynthia. She will help you out. ( Manager )

Javier Arteaga was my sales man and he did an outstanding job. He is great at explaining the process and working magic to get me the car that I want. His customer services are exceptional and the manager Cynthia is great as well. I totally recommend this dealership and its employees. Come and get your moneys worth!

Come see Javier great guy to do business with also the manager of 3355 Cicero is very nice and flexible about the options of vehicular they have. Been doing business with them for About 3 years easy to work with and they help satisfy your needs

Xavier excellent worker. Help me a lot in buying my first car. Really recommend him!! Excellent service.

Great experience got exactly what I was looking for and came for. No one tried to talk me into buying something else. Please ask for Javier when you come visit hes definitely going to make sure you drive out with what you came for if not better.

This place is great! I have no credit and low income and they still found a way to help me.. special thanks to Javier the salesman. Guys the best! Cynthia the manager was a joy worked with me so well it made this whole experience a joy

Came to see Javier, Did a amazing job helping me out and put me in a car I wanted. Would recommend Him and this dealership to others

Javier was an awesome guy to work with! I highly recommend him if your looking for a new vehicle. Great place. Great people.

I drove almost 3 hrs away because every car dealership I applied at wanted 3 thousand down and wanted to pick the car out for me because of my credit I came to Chicago car center and Sandra had a few really nice cars picked out for me but it wasn’t exactly my style as far as color I wanted something white lol moral of that story I got a white volswagon and i am in love it drives good has low miles and she isn’t charging me arm and leg and most of all it looks good thank you so much Sandra and Chicago car center loveeeeeee y’all ❤️

Alexa was VERYYYYYY helpful and friendly. Got me into the car I wanted. She has patience and is very friendly. Amazing customer service. Can we give her more stars please ⭐️⭐️ ⭐️ ⭐️ ⭐️ ⭐️ thanks Alexa.

Gotta car, but theres already issues before leaving with it. Nothing major, but now I have to wait for an appt or pay out of my pocket for prompt service, with something that would take a tech 5 mins. I will not refer anyone here based upon the new developments, within 48 hours😔

It was great finally got me a car. Javier was helping every step of the way. They work with you no pressure. Come visit Javier at 3355 n Cicero he is the best sales person

I would like to take the time to give this place a great review I was here for a while but I didn’t leave disappointed Cynthia made sure I left happy with keys in my hand and William assisted!!!! They really work with people that are trying to rebuild their credit like me! I appreciate them and they have nice cars nothing on there lot looks bad. I would definitely refer my family and friends!!!!

What a great delership to buy a good car! Very happy! Great customer service, if you need a good car and at good price!! Come check them out!! At Chicago Car Center Inc.. Come in and ask for ALEXA PEÑA!! 😀😁😉👍

Javier was very pleasant got me in a car with no problem I appreciate him I recommend doing business here

All the people that I worked with (ESPECIALLY ALEXA) are great people and I will definitely continue to come shop with her for my future car choice..... thanks you guys and thanks Alexa for your great service

I will recommend this dealership if you like paying car not bi-weekly... Other than that no complaints!

I had a great experience with them everyone is very nice and they definitely work with you

Javier was a real great sales rep. He worked some things out w me and he was just overall very helpful. For someone w bad credit he can guarantee you to drive off the same day w low payments !!! Thank u once again you’re the bestttt! ❤️❤️❤️❤️❤️❤️❤️

I went to Chicago car center today and they showed me a good time I love the way they worked with me about my income and was very nice over all

Javier Arteaga was absolutely amazingly helpful with helping me get a vehicle. It went from a 10 to a 16 really quick and saved me tremendously he is greatly appreciated. I would highly recommend him to my family and friends 💯💯💯💯💯

If I could give ZERO stars I would. Went in this past Saturday to accompany my husband. After doing a bait and switch on him with the price Im glad my husband backed out of the deal. They supposedly where selling him a car for a bit over $10,000 and at the end of it all once we agreed on the price they come out with a net of $21,000. How does it make sense? They are still holding our $500.00 deposit. We were there late right before closing. They said come on Monday. We Went in on Monday and Tuesday only for them to tell him he had to go to the finance office miles away from there. They are just giving him the run around because he didnt close the deal. This will definitely get reported. DO NOT PURCHASE FROM HERE. And if you do look carefully at the final price once they make you sign stuff.

The Chicago car center got the good customer service and got the job done ✅ We happy for the decision we made today. Showed love and put us in a new car that we liked Big high fives to the Chicago Car Center 💯💯

Xavier is an amazing sales person very patient, very friendly and very professional. I am very happy and satisfied with the service I was provided.

They did a Great JOB I LOVE MY CAR😊 thanks to Xavier Arteaga he is the best sales person

They were really helpful got me approved for a little bit of nothing. Very low monthly payments and nice car come visit Xavier Arteaga at 3355 n Cicero ave

Christina and Javier were wonderful! I have a repo on my record and they were still able to put me in a very nice Dodge Charger! I highly recommend them!

Thank You Alexa She Got Me In Something Nice Reliable And she has Great customer service she was really Nice would recommend Anyone That Wants A Car To Go See Alexa (:

Very nice people, Cinthia and the Manager were great and I got what I wanted... thanks guys

I totally loved my experience They got me what i wanted and was fast! They even stayed over 2 plus hours to make sure i got what i needed amd the payments are cheap!! THANKS XZAVIER ARTEAGA.FIR EVERYTHING

Service was absolutely great!!!! Great place to go with bad credit, they try n work with you to make you a happy customerI wanna thank Alexis and Christina for there great service

Great service!!!! Mr Jose Ramirez definitely helped and did all possible for me to walk out a satisfied customer!!!! Thank you so much 😊

I want to thanks Sandra For Helping me get my first car today, her services was excellent & she deserves a bonus

Great place to buy a car. Very professional and friendly staff. Nothing shady, this a a legitimate business. I highly recommend Chicago Car Center.

Alexa Gave me the best Service and an amazing car ! 💕 love how she works and gave me hope again in being able to fix my credit !!! Never going anywhere else 😁

Sandra Gutierrez is the best she was so patient with me and did everything she could to help me drive away with a car. Thanks to her and her team I won’t be taking anymore Uber rides.

Let me say that Cynthia Beltran is an ANGEL!!! I got into a car wreck and needed a car fast. My credit was not the best and she did everything she could to get me driving at a reasonable price. She also coached me on what I needed to do to improve my credit. The entire staff were very attentive and helpful. I plan I’m getting my next car from here. I like the small intimate connection that was made. T͟H͟A͟N͟K͟ Y͟O͟U͟ Chicago Car Center for believing in me ⭐️⭐️⭐️⭐️⭐️

Great help and they work with you to make sure what you want is possible

I went in on a referral after everyone said I needed a co-signer or a ridiculous amount down, I left these guys with a car. They even picked me up and drove me to the dealership. I recommend them to any with credit challenges go see Cristina!

Excellent Customer Service By Javier. Very Quick Process, Clean Establishment, Reliable Vehicles. I Do Recommend

My experience with Alexa is has been very pleasant, she was helpful and had the absolute right answer to every question I had in reference to the 2014 Kia Sorento😊😊 She is a people friendly person and has the best customer service relations you can ever experience with her warm and friendly personality she really makes a customer feel warmly welcomed in this establishment. I highly recommend the Chicago Car Center....

Javier was a great help!!! And got me rolling!! They worked with me and made it happen when I thought it was going to fall apart. Thank you sooo much Javier!!!

Highly recommend this dealership Javier was amazing he was able to help get me financed and approved.

Javier hooked me up with a deal I couldnt turn down. Im rebuilding my credit and he helped me out a lot I appreciate him and his team.