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Sign and Drive Auto Group
2700 Wilkinson Blvd, Charlotte, NC 28208, United States
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Sign and Drive Auto Group
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Gi
Review №1

ATTN: PLEASE READ FULL REVIEW01/27/21 I had a wonderful car buying experience w Robert from the Wilkinson location. He was extremely helpful and attentive to what I was in the market for and worked diligently to assure that I left satisfied. He heard my frustration and asked for my patience and understanding while he worked his magic! Mr. Robert was very informative about the different options I would have as a first time buyer or lessor. I came onto the lot hopeless from experiences at other lots but I am leaving completely satisfied with the service provided and the vehicle that I get to call my own!Thank you Robert & Sign and Drive Cars!Update (one week later 2/3/21): one day later the car had been taken back by the lessor and I am still waiting on a refund and cancellation letter from the dealership, I requested a refund back almost 5 business days ago now!Update (two weeks later 2/8/21.): I received only a $370.00 refund of my $1,000.00 down payment and still no one is answering my voicemails or returning any of my calls. Robert who I thought to be so gracious and diligent to work with has blocked my phone number! This is ridiculous all due to verification going haywire with me being a contracted employee. For me to not receive my FULL down payment for only having the car for 36 hours is ridiculous, even if there was a charge for the repossession of the car I stay only 9/10 miles away from Sign and Drive ... thats no more than $120/150 charge. I didnt chose to end the agreement they did! This is no punishment of mine and if need be I will report this to the Better Business Bureau!

Du
Review №2

I had the most seamless experience with Sign and Drive on Independence Blvd. Britt and Michel are straight forward and honest. I was able to do most of my shopping online. Once I chose the car I was interested in I test drive and was on my way within an hour, UNBELIEVABLE.If you are having challenges with purchasing your vehicle definitely check them out!

Te
Review №3

I just dont understand why no one can ever answer a simple question they always transfer the call to a voice mail. If you dont know just simple say that. Its a bad look especially for customers who are always ontime with payments and no issues I just need them to answer simple questions and they never can. Its frustrating especially since they never try.I dont know how to reply to your comment so Ill edit this one. I was simply calling to find out all the information on my account as far as remaining balance, paying off the car early, and making extra payments. That was the simple issues I had where my car was concerned. Not even issues really just questions that no one was able to answer.

Be
Review №4

Absolutely no stars needed customer service is poor Regional manager lies about promises that arent keep and cars are worthless

Ri
Review №5

The overall experience and the kindness from Mr. Rob was absolutely amazing. We need more people like him in the universe again thank you

Br
Review №6

Mike an Britt did a great job getting me into an awesome car they were friendly an professional i suggest any one looking for a.car to go to Sign n Drive an check out the cars an great customer service an David did a great job too

Ma
Review №7

Sign and drive is a huge rip off. I have had a Terrible experience with this company since I began business with them.Overcharging for repairs, community credit threaten to repossess my vehicle for 30 dollars owned to them after receiving more than half of one installment, and stated they would charge me 350 dollars to get my vehicle back during the corona pandemic.Not only just that, They have the nerve( a few weeks prior) to run my card on file and over charge my account 100 dollars I had to bring my bank statements to the prove. If you have any sense DO NOT DEAL WITH SIGN AND DRIVE OR COMMUNITY CREDIT. Best regards. A sign and drive customer

Ro
Review №8

My nieces purchased a 2013 Hyundai Sonata June 28, 2020 from the location on Wilkinson Blvd. Her engine blew on her Hyundai on July 9,2020 while she was on the interstate. She called sign and drive to let them know about the issues and they left her and her 2 babies stranded 1 hour and 30 minutes away from home. The guy Kison who sold the car to her took it upon himself to drive to come pick up my niece her and children. He drove them home to make sure they were safe. He then talked to his bosses to see what they could do to rectify the situation. Priority Hyundai replaced her engine with no problems. It is now November 11, 2020 and her transmission just went out today. They are now telling me that she is no longer under warranty because she is 2,000 miles over the and have to pay out of pocket $1500 to get my her transmission fixed. This is the 3rd issue in 5 months that She has had with this car. And they are literally telling her there is nothing they can do. We are highly disappointed. She has put $2000 in fixing this car since June. She put $1500 down on the car and has paid $1522.50 in car payments. The service there is beyond poor. They prey on people with bad or poor credit. If you can, please do not buy a car here. It is NOT worth it.

Je
Review №9

I had heard about sign and drive 4 years now and never gave it much thought because didnt think they would be able to help me however I went over there and met with Brett and he took such good care of me they considered not only my income and bad credit but my whole lifes picture..what I need what I hope to have in the future and what it will take to get there Brett was informative and very aware of what I needed to know as a Byer... it was all so much faster than I thought it would be its always quite a process to buy a car but it just went smooth as silk and took half the time I thought it would take and I was able to drive off the lot plus the next morning when I got to work everyone just loved it

pi
Review №10

Most down to earth car dealership Ill probably ever go to, very helpfull staff.

An
Review №11

I definitely will give sign and drive 5 stars. If i could give more stars I would. I was helped by Luckey I think I said his name right. Kison is his name. Very patient and kind. Great customer service. I honestly thought I was gonna walk away with anything because of my credit isn’t where I want it to be but he actually gave me positive feedback every time I said something negative about me not getting my car. I’m beyond blessed because I walked away with a 2013 Jeep Patriot. I couldn’t think kison enough for giving me an opportunity. This is the place to be y’all if you guys are looking for a car.⭐️⭐️⭐️⭐️⭐️

Gr
Review №12

Loved working with Robert ! Nice and easy process and honestly a blessing could be nothing but gratefulUpdate: I’ve had the car for less than 2 weeks and within those 2 weeks I discovered my breaks on my driver side was wearing thin. I was on the way to work and the car started smoking . They said I needed a new engine and my car is being sent off, even though when I bought the car they assured me everything was alright. And when I called and informed them of these problems they basically declined giving me a temporary replacement car and stopped answering my calls . Wouldn’t recommend anyone to get a car from here it’s not worth the hassle you’re going to go thru afterwards

Ma
Review №13

I was looking For A Car Since March and everyone was playing. Had a appointment with Robert at sign & Drive. Came In, He Was Patient With Me Asked Me What I Was Looking To Spend. Explained Everything That I Signed. Even Let Me Drive The Car To My Apartment Complex To Pick Up Some More Of My Paperwork.. I Would Recommend Robert To Anyone..

Qu
Review №14

I Can Say These Guys Really Get Down To Work,Thanks Dave Customer Service Was Great Thanks For Setting Up My Appointment . For The Most Part I Would Like To Really Thank Lucky For His Customer Service And Patience. With All The Needed Paper Work Lucky Got Me Into A Nice Vehicle The Same Day Of My Appointment ! Im Proud To Say Its Been A Long Time Coming & I Wasnt Expecting To Get Something As Nice As I Did With The Credit Score That I Have! This Gives The Opportunity To Build My Credit .Wonderful 💯👌I Love It The Car Is A Gas Saver ..I Truly Recommend Sign And Drive On Wilkinson ..

Sa
Review №15

I must say that Im very pleased with the customer service I received...most definitely the car. Mr. Robert Baker was very informative about insurance and etc. This is my second car Ive received from Sign and Drive. A great company. Thanks again Mr. Robert Baker.

Jh
Review №16

Extremely disapointed with the quality of cars and the customer service from sign and drive. Specifically the Independence boulevard location. After driving the vehicle for less than a week I noticed issues with the car. I was put through the ringer between the service department and the sales team. They made promises regarding repairs that would be covered and did not stick to them. I ended up having to come out of pocket after being told I wouldnt. The regional team is piss poor. They stated the would cover the total costs and they didnt. The response from the site sales manager was oops we should have told you, at least its not much more that you owe and a game of pass the buck. Do not purchase a car from this company. There are better lots with significantly better options and leadership team. The negative reviews from others experiences reflect what I have experienced.* Update* I would also like to point to the response below and advise consumers beware when the response is so narcissistic. Be clear that I certainly called around to other dealerships to ask what the typical process was when handling this situation and the response was of course they should have fixed the issue and returned the car without charge when the purchase was just made. Point two they further elaborated that I should not have had to pay anything additional. If we are going to throw out numbers let’s be factual. The repair cost $1,400 at their service department and I was required without notice after being told it was going to be fully covered to pay $200 in order to get the vehicle back. Even the warranty company declined to cover it because I only had the car a couple days. The issue is from the top down and they even tried to burn the salesperson who actually attempted to provide any sort of reasonable personal service by saying he didn’t know what he was talking about.Long story short, stay away there are plenty of reputable dealerships to purchase good cars from.

Am
Review №17

If I could give Robert 10 stars I would. He was so nice, knowledgeable of the car, and helped me find a great car for my family. Thank you so much

Te
Review №18

From Back in April Up Until Now Sign & Drive has been wonderful!.I just recently went through a total loss at no fault of my own and Robert and David where there to help me the entire way. They was able to get me into the car I wanted and Im forever grateful. I would definitely recommend these 2 because they make sure their customer leaves satisfied. Thanks Guys!!

Al
Review №19

I went to Sign and Drive on Wilkinson Blvd. Charlotte, NC. I had the pleasure of working with Robert who explained the process for purchasing a vehicle, payments and how you can build your credit. I would like to thank Robert from the bottom of my heart the excellent customer service he provided and the heart felt professionalism that he showed me . Robert Thank you, Thank you. I would truly recommend any and everyone to Sign and Drive, ask for Robert.

Qu
Review №20

I do recommend a sign and drive on Wilkeson Boulevard Mr. Robert is the best

Cr
Review №21

We where very much please with MR.ROBERT SERVICE 😊👍 VERY GOOD SALE MAN 5 STAR TOP CHEF OUTFIT

La
Review №22

I got my car July 19, 2018 from sign & drive I personally didnt have any bad experiences with them or community credit, my car still in good condition only thing Ive had to get done to my car since Ive had it was a alternator & control arms. None of the employees was rude or nasty towards me at community credit especially the accountant that works in the back Ive always had a good experience with her. So all & all I dont know what other people went through or why they went through it but my almost 2 years with them was good & now my car is paid off & Im even more stress free

Ki
Review №23

Great service. No hassle at all. Come see Robert. He literally saved my life and did it without any judgement. Beyond great service. Robert definitely went above and beyond to help me out.

Ch
Review №24

Robert at the Wilkerson Blvd location. He explains the car purchasing experience from A to Z. He is an excellent communicator. I was blessed my meeting David and Robert on Saturday. And I am a proud purchaser of a preowned Hyundai Sonata.

De
Review №25

Ion fw them not calling people back but idc

Br
Review №26

Great experience! Joel was very helpful! Patience! Friendly ! Helpful! I definitely would recommend someone to him!

As
Review №27

I am absolutely thrilled with the entire experience here at Sign and Drive!! Robert was amazing!! The process was fast and easy!! I would highly recommend Sign and drive to anyone in need of a car!!!

Cu
Review №28

This company was a great blessing to me and my granddaughter. Her car broke down the day she had to go back to WCU after spring break and they worked really hard to get her riding in less than 1 an hour. She made it back on time and passed her exam. Thanks sign and drive you treated us like family

La
Review №29

I went to the Wilkinson location to find a car and had the best experience. I worked with Lee also known as Dr. Lee. He was honest and upfront with me and worked the best deal in my favor. I love my new car and will definitely send anyone I know to the Dr...Dr. Lee to get them in a ride.

No
Review №30

Absolutely amazing experience. After going from car lot to car lot i came to this awesome place i wish i would have came here first. Dr Lee is the man he made me feel absolutely comfortable about my choice. I love my car.

La
Review №31

I just want to say how much a wonderful person Dr. Lee is and very helpful. I went through a lot trying to replace my car that total loss, but the minute I called sign and drive Dr. Lee made sure to let me know that everything would be ok and that he would get me back riding. So of course he kept his word and I am now back riding and I love the vehicle and my family loves it as well. So to Dr. Lee Thank you very much and Thank You Sign And Drive...God Bless each and every one of you.

Da
Review №32

Robert came through again!! Returning customer and both times I’ve went through the process with Robert!! Left in an awesome Jeep, the one I wanted.

mi
Review №33

Follow up 2 months later have returned the 2013 I was buying 😭from them because the car was not safe they gave me the run around for a month and threaten to tarnish my credit .😤😤 I test drove several cars and they all had issues mechanically one was even sent to the service department and returned worse🤔. They were all put back on the lot for sale😵😵😨. So to get a safe vehicle I had to take something 5 years older😠 and refused to transfer our deposit. In closing run 🏃away. Your money will be better spent on a bus pass.🚴🚄🚌.I told them I post everything on Google we deserve to know the truth.

No
Review №34

All the negatives are all accurate. People beware. If they refuse to give you your money back, call your card company and file a dispute against that charge, right away! Once you hit these midgets in their pockets they will get the message! Dont let them get away with robbing you... you rob them!

Ly
Review №35

What an awesome auto dealership! Terrance and Lorenzo were fabulous and made sure my car buying experience was great! The best dealership I have dealt with ever. Thank you so much!!

An
Review №36

I had the opportunity to purchase a car from this dealership, the people were friendly and worked hard to get the best deal possible. I would recommend them to anyone looking to purchase a vehicle hassle free.

T
Review №37

Just recently bought a car and find out today that the car has 2 open recalls. How can someone sell someone a car with safety recalls? i havent even made my first payment and the transmission is messed up and has 2 open recalls. I would NOT suggest anyone buy a car here!!!!and to add, they have increased my car payment by almost $50!!! i could barely afford it to begin with and now its almost $50 more, they have set me up to fail!! the slogan says we finance your future not your past they have royally screwed my future!!! and they are do Not base financing off your credit, another bold face lie!!! my payment was entirely based on my credit. I should have knew right then to not go through with the deal but i was desperate and need a vehicle that day. I am currently in touch with a lawyer and i hope to get out of this contract and get my money back asap!

Ma
Review №38

It was a Awesome experience the salesman Robert was excellent .Everyone please go to sign and drive for ur next car AWESOME Place

Em
Review №39

Im so super happy about my experience!!! I walked in and got the best service ever!!! Britt was and is AMAZING!!!!! I would recommend anybody to go here!!! Thanks Britt, Im loving my new baby

Me
Review №40

I have been a customer for the last 2 1/2 years and wanted to trade myvehicle and I was disappointed since I have never made a late payment and they want me to pay a deposit of 800-1000 to get a new vehicle. Dont want to go anywhere else since until now I havent had any issues from the ladies that take my payment every month a day early to sales agents I have dealt with and even Robert now. You would think my loyalty to this company would mean something and want to keep me but I am starting to think differently. May have to start looking elsewhere.****************************************************************Last week I posted the review above. Since then Robert from Wilkinson Sign and Drive went all out to help me get that new vehicle I wanted. I love my new car and will definitely refer Robert and Sign & drive to anyone i know who is looking to purchase a car.

Ti
Review №41

Have not been pleased with my experience with Sign and Drive. Major car issues less than a year into having the vehicle which of course the warranty does not cover. After I am done paying for this overpriced vehicle I will never deal with them again. Would not recommend!

NC
Review №42

Went to 5 dealers before sign and drive and for a while Before I went and visited lee I was beginning to think that god himself couldn’t get me approved but then I met lee, Lee is very very friendly, very very fast process . Was in and out in no time. Was very well at explaining everything and just did a great job!!! Thanks lee

Qw
Review №43

GREAT EXPERIENCE AT SIGN AND DRIVE AUTO ON WILKINSON BLVD. WELL ORGANIZED STAFF. I WAS HELPED BY TERRANCE IN AND OUT IN A TIMELY MANNER. I AM A VERY SATISFIED CUSTOMER AND WILL BE REFERRING ANY ONE I KNOW SEARCHING FOR A VEHICLE THANKS SIGN AND DRIVE.

Ma
Review №44

Id like to thank Lee Doggette for one of the best experience in purchasing an auto. We are current customers of Sign and Drive. My first vehicle was totaled in a head on collision. Community Credit work with me to get me in another vehicle. Lee at Sign and Drive was very professional and courteous. No pressure and very informative sales was much appreciated, especially after dealing with the accident. I would recommend purchasing a auto from Sign and Drive on Wilkinson Blvd. Thanks for the service.

Li
Review №45

I recently purchased a 2007 Lexus from this dealer. Customer service was excellent. When everyone else said no because of my credit they said yes. I admit I had to put down $1800 but at least I have a good car. I took the car to Lexus and had them run diagnostics on it and it is in excellent mechanical condition. Yes, it needs a good detailing inside but thats nothing when compared to the fact that no one would finance me. Again, if you have bad credit, give this dealership a try.

Me
Review №46

Lee is an amazing salesman and a wonderful person all around. He went above and beyond to help me and fought to get me in a vehicle! You wont regret your visit!

Se
Review №47

Terrance went above and beyond to help me get a transportation even despite all the circumstances. Thats the kind of support you get with sign and drive. I would recommend anyone to sign and drive because they work with you and they are sincere in doing the best they can in helping you achieve your goals. My experience was very encouraging and Im just imploring you all to go to sign and drive and get you a new ride. You wont be dissapointed! Thank you Terrance. Thank you sign and drive.

Ni
Review №48

When I first encountered sign and drive Auto Group I was told that I will be taken good care of however after signing for my car and leaving the lot I noticed a lot of things wrong with the car however me being a humble individual and understanding that you must crawl before you can walk I took some of these things as Is the drivers door handle to roll the window down south completely off this stereo speakers were blown out my brakes were bad the oil filter top was welded on so that I couldnt get an oil change numbers of people that I to work but I took the car to told me that the car had to be rigged up to break down However I was thankful for my car but a month after having the car the alternator went in the car then the starter I contacted my Dealer his name was britt pope who came off as if he wanted to help me but they only wanted to get me in that I am now and thats behind a car that I thought I need it so badly so if youre going to go and get a car do not go to sign and drive Auto Group they are selling cars that are horribly messed up paying them up in a fashion leeway making them look good when theyre no good at all so take your time when shopping for a car sign and drive Auto Group are not the place you want to get a car from

Na
Review №49

Mr. Robert was great, his customer service was out of this world. This is my third car from this car lot and this was my best experience.....

C
Review №50

Great experience with Lee he was patient, work effortlessly in finding exactly what we were looking for and was efficient in getting it done.. 5 star service will definitely be recommending Sign and Drive on Wilkinson! Again thank you Lee!

A
Review №51

I had the best experience britt was so helpful and it wasn’t a hassle I would highly recommend!!!!

Mo
Review №52

Lee did an incredible job working with us! For every hurdle we had he found a way around it. He was honest and trustworthy!

Ke
Review №53

Dr. Lee was super nice and helpful! He made sure that I got a car that I️ both enjoyed AND could afford! Definitely go to him with your car needs!

Sh
Review №54

Worked with Britt and he was suppppper amazing and literally got me in and out within and hr... definitely 10 stars and I will be referring my friends and family!!! Thanks Britt youre the best

Al
Review №55

I purchased a vehicle from this location yesterday. Lee Doggette helped me and I must say he is a blessing! He understood my needs and circumstances and went to work. He is by far the most respectful and caring salesperson I have ever had the pleasure of meeting . He kept me informed, explained the process in detail, made me feel comfortable every step of the way, and most importantly got the job done! Thank you Lee for your exceptional customer service and professionalism. If every dealership had a Lee Doggette the world would be a better place!I would recommend anybody to go see Lee if youre in the market for a vehicle. Not too may people like him still exist in this world today but I am grateful I had the opportunity to meet and work with him. Thanks again Lee, youre the best!

He
Review №56

I cam in looking to leave with the same day, and Josh made it happen. I was able to get a VERY nice care with a reasonable down payment and terms. I would recommend Sign and Drive to anyone looking for a car with a dealership that is upfront.

Sa
Review №57

Mr.Robert was very helpful and kind this is my second car with them.

So
Review №58

I would refer sign and drive to anyone that need a car and have credit challenges. Their goal is to get you into a vehicle with no hassle. Danielle and Dr. Lee were awesome.

Kr
Review №59

They sold me a car that was missing headlight bulbs and when i called about it they told me to get it fixed

Li
Review №60

I had a wonderful experience at Sign and Drive Auto Group!! I started out at the Gastonia office where my paperwork was started. I was then directed to the Wilkinson Blvd office where I picked out my car, test drove it and completed the buying process. Everyone I dealt with was friendly, and gave outstanding customer service! Would highly recommend this dealership

Ni
Review №61

Very unprofessional not what they make out to be. Got my car in May 2018 and now in Nov. Have had to get worked on 3 separate occasions kept waiting for hours with no results very bad communication skills would not recommend anyone to buy a car from them.Very dissatisfied!!!!

La
Review №62

Love the folks here Robert took care of me and will take care you to.

Wi
Review №63

I had a very pleasant experience getting into a vehicle and working with Terrance. He was very knowledgeable and informative along the process. I highly recommend anyone working with him.

De
Review №64

Dr. Lee was very efficient with all paperwork and he also made the process of getting my first car very easy and smooth. I would definitely recommend him to anyone for a new vehicle.

Ta
Review №65

Me and my daughter went to look at cars yesterday at the wilkinson Blvd office because my truck is inoperable. We had the pleasure of having Terrance as our salesman and he did an excellent job in getting us something we liked. He drove us to the Independence Iffice because he only had a stick shift on his lot in our approved credit. Terrance was very eager to help us and his customer service skills were great. Thanks for helping us get our 2010 Avenger. I recommend anybody that is in need of a car to go see Terrance or Lorenzo.

De
Review №66

The experience with Britt was awesome. Got approved and drove away in my car!!!

Do
Review №67

Britt was GREAT!!! Very pleasant and helpful! Got me what I wanted and didnt break the bank!!! Thanks

Je
Review №68

Absolutely awful! Dishonest!! They posted pictures of a different car then the one they had on lot! I drove over an hour to buy and car was trash! Very disappointed when I point blank asked them if the car has ANYONE cosmetic problems and was answered by Darren the car is perfect no problems! The saying buyer beware is TRUE with them... And the price was cheaper on the lot and he was trying to charge me more over phone and Internet then what they had listed! Very sad!!!! DO NOT BUY FROM THEM.

De
Review №69

I went in and got a car on the same day, they were professional and very helpful

Ja
Review №70

I had a great experience at sign & drive with mr.lee help I was able to get a nice dependable car to get me and my son back and fourth without having to worry thanks again for all your help

Za
Review №71

Dont have to visit the lot to know what kind of place it is... You cant even browse the inventory on the website without being harassed repeatedly for your email address every 10 seconds. Gross. I feel dirty just visting the site, i cant even imagine the spam tsunami that comes to those that provide their email address. Not going to drive 2 hours to a lot without knowing whats on it and if you like selling cars more than peoples information they shouldnt have to provide an email address just to look.

Ch
Review №72

My man lee was very helpful, I would recommend him to anybody going to sign and drive and get a car, he showed me three cars and the one I picked i liked and I drive off in it the same day

Sh
Review №73

I had a great experience here highly recommended make sure you ask for Lee

Ma
Review №74

I went to Wilkinson Blvd lot and Lee Doggette is an outstanding salesmen he didn’t stop working till i left off the lot with a car that day i will recommend anyone who is looking for a car to stop by and see Lee. Thank You Lee!

Bi
Review №75

Terrance was very great person to work with. Handle everything in a nice professional way. Love do business with terrance

Co
Review №76

Totally disappointed with service. Approved for economical safe ride, but the car had bent rims on three of the tires. Took forever to order 1 rim replacement. Mind you the car was sold as is with a story about someone stealing tires off it. Didn’t think much of it at the time. Not even a good month passes and someone crosses the centerline and hits the dang car on the driver side door and front tire, totaling my economy saver. Now they try to put me in something that won’ even crank without a jumpstart. Not to mention being dirty, smelly and worn out. Won’t go into the other stipulations imposed. But if that is a part of some special treatment because of the accident, I certainly don’t want to see what happens pray tell you happen to get your credit back on track through their program. The saying about “kick a man while he is down” is real out here, ya’ll. I’d expect to find that in somebody’s yard but not at a car lot.

an
Review №77

Went to Wilkerson Blvd & got my 1st financed car in several yrs in a matter of hrs; then my baby was totaled before she was a yr old, smh... After all insurance issues were handled went back to Wilkerson Blvd an got new car, although I had some issues that just couldnt be resolved they put me in another vehicle and its been smooth sailing!!!!! Thanks Terrence DeBerry for ALL your hard work!!!!! Ill be referring friends & family youre way!!!!!

Al
Review №78

I have never in my life had such a horrible experience. The customer service is horrific! The first car I got from them caught on fire as I was driving down the road! After they said they fixed the problem. They allowed me to trade the car in and I got another car. And from day one I’ve had nothing but trouble out of this car! The lady that is over the service dept. is extremely rude. I called every day multiple times a day and never got an answer or a returned phone call!! I even went as far as emailing them so that I could get my car up there to be looked at. After going off I finally got a call back and they were rude bc I did not have time to get my car up there on their schedule! Had they answered the phone I could have gotten it in at any time the previous week.. I have never in my life dealt with more ignorant people! They should not be allowed to sell people cars! I would give them a negative rating if I could!!!

Br
Review №79

First experience wasn’t the best with this dealership, this time around I couldn’t be happier !! My car was wrecked and everyone from community credit to the salesmen helped me get into a new vehicle as quickly as possible! Thanks to Mr.Lee and Mr. Greg for their genuine customer service !!!! I’m so happy with my car ! 😃

Bi
Review №80

This is a very good place to get a car

Al
Review №81

Hi, Good morning everybody!!!!!! I was having a hard time to look for a car. Stop by that dealership, met robert. I assumed i am his first deaf customer working on my goal. Guess what! I got to say robert is GodSpeed and Miracle. He is very hard working and very handling smooth. I would highly recommend you and be patience with him. Very loyalty. Amen. Amen. Of course i cried as happy.

El
Review №82

I had a Awesome experience.with sign and drive my credit score was very low (479) Lorenzo and Terrance were very helpful i pulled off the lot with a 2004 Chevy Taho I thank God for working thru these guys to help me God is so good. And if He will do it for me He will do it for you .....Thank you Lorenzo and Terrance for going above and beyond for me .....Happy Holidays

El
Review №83

Thanks to Robert I am now in a car go see them they are some really good people here

mo
Review №84

Lee Doggette was a very professional and courteous to me while I was shopping for a car. He helped me a lot and thanks to him I was very happy with my experience at Sign & Drive Auto Group.

CL
Review №85

Doctor lee is the best everything was fast go see him for a car.

Bi
Review №86

I had an excellent experience with Sign & Drive Auto Group. They were very efficient and thorough, I would definitely recommend coming here to get a vehicle.

Al
Review №87

Had a great experience and came home with the car I wanted . Lee is the man to see

Da
Review №88

I recently purchased a 2005 Acura and had the best sales experienced ever. I am not a stranger to car purchases but needed a knowledgeable assist with this most recent buy. Big purchases often times make me nervous but my Sales guy, Dr. Lee, was hands down the best in the business. He was knowledgeable in the areas that I specifically needed assistance with. He was patient, professional and polite in handling my purchases. When I left the store I was confident of my purchase, well informed, and truly believed Dr. Lee take care of me as if he were my family. Thank you Sign and Drive Auto Group and I pray our continued experienced resembles this. Darshall Jones-Foucher

Vu
Review №89

STOPPP AND DO NOT BUY ANY CAR FROM HERE!! ALL SALE MAN ARE JUST DOING THEIR JOB AS FAR AS ADVERTISING GETTING YOU TO BUY. THEY WILL PROMISE YOU SO MUCH THING THAT THE RACIST OWNER ARTUR B. WILL NOT FIX OR DO. MY ADVIST IS PLEASE GO AND REVIEW ON ALL THE COMMENT ON SIGN AND DRIVE AUTO GROUP LLC FIRST BEFORE YOU WASTE YOUR MONEY ON THESE JUNK CARS!!!

Kr
Review №90

Very helpfully. lee was amazing. really helped us out in a time of bad luck.

As
Review №91

I loved my experience with them very professional and great customer service I am extremely satisfied

Ja
Review №92

I would like to rate Zo Jackson, on Wilkinson Blvd. Everything he said he would do he done. We walked away satisfied with the vehicle and payments. This is the second car through Sign and Drive, traded the last one back in with no problems.

ma
Review №93

I’m putting it out there Lee is with out a doubt absolutely amazing, he took his time with us and extremely patient. Anyone looking for a car please go see him!!!! Very professional !!! Thank you from the bottom of our hearts, Mandy Estes and Jamie McGaha.

Ni
Review №94

Went today just shopping and looking but Dr Lee was outstanding and he putted my man in a car in no time good payments and all. Your the best Lee🤘

Sh
Review №95

Terrence and lorenzo was just awesome 2 great salesman will go above and beyond to make sure you in the car YOU want they wont just put you in a car

Ve
Review №96

I am completely unsatisfied about my whole experience with this company! From the beginning I have been lied to and miss treated. I walked into the dealership on Wilkerson blvd and was help by Bernard McCord. It took over 4 hours to get the paper work for the car when I was told that it would only take 30 mins over the phone and and an hour when I walked in. I had to miss out of work because of the unprofessionalism and lack of speed. Dont buy anything from here there are plenty of other places that can help you out better than they can!

Le
Review №97

I would not do business with them again. I was overcharged for a Saturn Vue kept the car about 2 years without missing a payment. Talked with management about trading for a newer better vehicle and they agreed but played phone tag when the time came, trying to convince me to keep the car,and they wanted another large down payment (2000.00 first time) after being frustrated I bought another car from somewhere else and they put 4344.00 deliquent on my credit. The rep I just talked to was very sarcastic about the whole thing. According to her it sold at auction for 1816.00 and the 4344.00 I owe. Highway robbery!!!

La
Review №98

Process was ok but took to long to get back said I was approved but never really put me in a car

Br
Review №99

Robert was great with getting me into a car.

Ka
Review №100

Ok, so ive had my 2012 Hyundai for a week now and although i was told never to come to sign and drive i have to say im more than satisfied with my purchase. Lee is the man to ask for. He got me in a car i wanted and never once tried to up sell me. He made sure i was comfortable and even gave me great advice on budgeting out my payments. Lee went above and beyond to make sure i wasnt going to be paying an arm and a leg for insurance as this is my first car. Also i really felt like i was hanging out with a friend when working with him 😁 i trust his opinion and expertise whole heartedly. i recommend this location to anyone trying to build their credit and anyone who appreciates top notch customer service. Thanks again for everything Lee!!! 🖤🚘🔥☄😊

Information
2 Photos
100 Comments
3.8 Rating
  • Address:2700 Wilkinson Blvd, Charlotte, NC 28208, United States
  • Site:https://signanddrivecars.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=website_button
  • Phone:+1 704-391-9234
Categories
  • Used car dealer
  • Car dealer
  • Car finance and loan company
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:10AM–4PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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