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Metrolina Auto Group
6010 Kenley Ln b, Charlotte, NC 28217, United States
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Metrolina Auto Group
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Su
Review №1

I recently purchased my M235i from Metrolina. RICO was extremely helpful and professional! Always returned my call or texts promptly. He also took the extra step of doing a video of the entire car! The vehicle was shipped to my door in in enclosed trailer. It really does not get any easier than this!! Love my new to me car! For excellent service, ask for RICO!

Ro
Review №2

As an exotic car enthusiast this dealership has everything you can think of. It was pleasant just walking around the lot and admiring the design of these beautiful machines.

Sc
Review №3

We rented a Tesla Model S for a day. Kit from the exotic cars collection was very personable and made the experience seamless. My wife ordered this experience as a surprise birthday present and Metrolina Auto Group helped make it the best surprise. The car was well cleaned and presentable (also fast and fun of course). I would definitely recommend this company if you’re looking to rent or buy an exotic car. Wonderful service and would use again.

Pr
Review №4

Great place to buy exotic cars. But act fast they will sell your car without telling you. But overall I like this place.

Hu
Review №5

An excellent shop to find beautiful collector cars. Charlottes wow car dealer.

Pa
Review №6

The nicest people and best service Ive ever had, not to mention a freaking awesome facility.

Hr
Review №7

Great dealership. Wonderful inventory, they are the best to work a deal with. Will find you the best deal on any car you are looking for. Wonderful sales manager who goes beyond to help you find your dream car. I definitely recommend to visit the dealership.

Ge
Review №8

These guys are great! I’ve purchased 4 luxury cars from them and they always make the process easy. I highly recommend them if you are looking to purchase or sell a high end vehicle.

Di
Review №9

Had a great experience working with Rico

Pa
Review №10

Having bought from the likes of Lamborghini Carolinas and Foreign cars Italia in the past I have some experience of high end purchases and in my opinion, these guys are WAY better, they were unbelievable. I worked with Stephen the GM, I walked in and 30 minutes later I had test drove and agreed to buy a Gallardo. We agreed a punch list and they did everything, even after they found the clutch needed replacing, they honored the deal and never asked for a penny more. Once it was ready it took 5 minutes to sign the paperwork they had already prepared and I drove away. Couldnt be happier, great experience, great car and the best part - you cant beat their pricing. I will buy from them again.

Am
Review №11

I recently purchased my first luxury vehicle from Metrolina with the help of an incredible salesman, Darius. He was extremely responsive and assured me of all my questions regarding safety, cost and maintenance. Metrolina’s employees were all extremely professional, and I had a very great experience!

Eb
Review №12

I had a great experience working with Rico he definitely made my experience very easy and quick . Rico was very professional the entire time, very detail and knowledgeable about my vehicle . He even made the process fun and exciting .I had 3 choices and decided to go with Metrolina because of the positive & trusting energy felt dealing with him .He definitely get 5 stars and referrals as well. Thanks Rico & Metrolina I love my new Audi you guys ROCK!!!!!!

Fr
Review №13

I have never tried to purchase a car without a test drive or seeing it in person, but when I found the Porsche I liked, I reached out to Metrolina and worked with Brandon who made the car purchasing process easy. The experience was smooth and straight forward, with delivery to my house. I can’t wait to visit the dealership in person one day and in the mean time I will keep an eye on their inventory in case another amazing deal becomes available.

sa
Review №14

In August, I drove from Georgia. I bought a 911 Turbo. The price was fair and car was perfect. Before I drove it back, they found out there was an electrical issue. A salesman assured me they would fix it and ship the car to me. Although the repair took some time, they paid for the repair and received the car as promised. The problem is fixed and they were able to issue me a refund for my time and were very nice about the entire thing. Would recommend!! The salesman, Steve, and sales manager, Blaine were both great. I would definitely do business with them again. Shop here for your exotic cars!

Jo
Review №15

This dealership is absolutely excellent. They always have a very impressive stock of vehicles. I am never disappointed by this dealership. The staff are exceedingly helpful and friendly. This is a very professional establishment that I would highly recommend to anyone in the market for an exotic vehicle. Layout of the show rooms are clean and well done. I do thoroughly enjoy that they allow you to look and get up close to the vehicles. I go here often, and am waiting for that special vehicle that will one day be mine.

ma
Review №16

I had a great salesman by the name of Steve. He was so very kind and patient. He maded my out of town car buying experience so easy. Purchasing a car you have not physically seen was different but, Steve was great. He walked me through it all, thanks Steve. I recommend him highly. He even called after the deal to see how I was enjoying my car.

Jo
Review №17

I had such a great experience! Stopped in without an appointment. Brett was happy to help. I test drove a few car, and choose the oneI like. No hassle no worries, and one of the best car buying experiences I have ever had.Thanks guy just awesome

Br
Review №18

Had an appointment to view a motorcycle where I sat outside for 45 minutes. Couldn’t get in touch with my salesman. Finally someone inside came out and asked if I needed help and called my salesman. After 15 minutes of waiting for them to “bring the bike outside” I find out they sold it out from under me and let me drive all the way there anyway.They let me look at another Ducati they had but wasn’t out for sale yet. Asked my salesman for details and he ghosted me.I just bought from Motorcycles of Charlotte instead. Least professional experience I’ve ever had working with these guys. Or trying to work with them anyway. They didn’t really have much interest in working.

Ra
Review №19

Oh My GOODNESS is all I say when visiting Metrolina Auto Group!!! Their extensive showcase was nothing short of AMAZING!!! My husband and I where just looking, dressed in our gym clothes... YIKES! Justin, showed us the upmost respect, he was personable and knowledgeable about anything we asked. To my surprise, my husband gifted me with a BEAUTIFUL G-Class that was in impeccable condition. Metrolina has a life long customer in our household!! Their fleet is a MUST SEE!

Pa
Review №20

Kit at Metrolina was amazing. I had to call him often because understandably the cars they had a few months ago would not be available at the time of the wedding a few months later but he always answered me promptly and kept me updated on what he thought was coming in. The car I ended up getting was an Audi R8 Spyder and it was amazing. most importantly the process of renting it, it being dropped, and being picked up by the company was so convenient. I will definitely be renting again. Awesome experience!

AK
Review №21

I bought a 2015 BMW in excellent condition here, and Kyle was my salesperson. He was extremely professional and accomodating, and I drove away with a much better car! Thank you Kyle & Metrolina!

Ch
Review №22

I recently visited Metrolina in search of a used Audi A6. From the beginning of the process until the end, Steve provided excellent customer service and was there to answer every question I had. There was never any pressure to buy and I felt like they were fair in giving me the deal I hoped for. Im typically not a big fan of the car buying process but the guys at Metrolina were professional and made me feel comfortable. Also, the showroom is fantastic and I recommend dropping in just to check out some of the exotic cars. Really cool place and friendly service.

P
Review №23

So I love exotic cars. And I found out about this place a couple of weeks ago. Me and my dad went here to go look at the cars and they were super cool about it. They weren’t all over us. This place is amazing. Their employees are super nice and kind. And most of all they have awesome cars

Wi
Review №24

Great people to work with. Best place in Charlotte if you looking for an exotic or high end cars. Highly recommend visiting their amazing showroom.

Ny
Review №25

Best service in the business! Everyone is so hospitable and very detail oriented in regards to every customers needs. The sales men are very honest and give accurate information, not to mention as soon as possible! Professional, luxurious, laid-back; all in one place! They are truly like no other i have seen before! Top- notch, I will never buy a car elsewhere!

Ra
Review №26

I got married this past weekend in Charlotte and although I live out of state, Kit at Metrolina Auto Group was very helpful and went out of his way to make sure everything went smoothly. The vehicle I rented for my wedding was impeccable. I can not say enough about how great of a job Kit did and I would not hesitate to recommend this company if anyone is looking to rent an exotic vehicle in the greater Charlotte area.- Raj

Jo
Review №27

Ive bought a lot of cars over the years but the service I received here tops anywhere I have been. The great service doesnt end after the sale they will take care of you for any of your needs. My wife and I bought our 1st lamborghini from here after taking it home we found a few small issues they didnt even say bring the car back they had the Car picked up in a covered trailer from our home repaired the items and then returned it at no cost to us. They staying contact the entire time. When were ready to upgrade this car we will definitely be back I almost never write reviews unless the service is exceptional you wont be disappointed.

Ma
Review №28

I wish I express all the frustatration in words. I bought my dream car with them, I thought because they have nice cars they will take care of me. They only I can see myself buying a car again with them is only if I have to buy a car to never drive it and keep locked in the garage. I have been calling and theyll but they dont keep up with the problem. Its been 2 months since I bought my car and I still havent been able to get a straight answer as when Im going to get my license plate.Update: After I did the review it took about 2 days to get my license plate, after that they contacted me and tried to make up for all the incident that happened.

Mi
Review №29

Blaine was amazing to work with for this transaction.Extremely profession and found me an unbelievable rate of 2.2%.I had a few issues with the car and Blaine worked with me to get each one resolved. Talk about amazing service, I would surely go back to them without hesitation and must highly recommend.They went above and beyond my expectations and Im thrilled with my purchase.

Br
Review №30

Want to say a big thank you to guys at Metrolina Auto Group. Bret you made this the easiest and best car buying experience my wife and I have ever had. The whole team was easy to work with and a nice collections of cars. We will be back for sure.

Ma
Review №31

BUYER BEWARE!!!!! I don’t usually give reviews but I have to save people from being fooled and making the same horrendous mistake I made. But I will say this is the best place to buy a car if you are trying to wait 5 hours for a salesman every time you walk in, wait 4 weeks to receive your car, and then when you get your car, the car is not safe to drive on the road. If you enjoy throwing money away with car repairs, look no further than Metrolina because they will charge you service and not even touch your car!!!!! Don’t bother to call or get ahold of them because unless you give them money, they won’t help you with anything.

Ca
Review №32

We recently purchased our Porsche Macan Turbo and couldn’t be happier with our experience. Jason was beyond helpful and really treated us more like friends than customers. The price, process and ease of the deal was like nothing we’ve ever experienced at other dealerships. Also, Tyler in service was extremely knowledgeable and so helpful. We are sold on Metrolina!! Thank you for being a breath of fresh air.

Ch
Review №33

I just purchased a car from Justin at this place. It was such a wonderful experience all the way through. From the moment I walked in I was met with patience, thorough communication & follow up. Ive been telling everyone I know to go to these guys...you wont regret it!

Ro
Review №34

Had rated lower at first but, blaine the manager called me and got everything I was promised taken care of. Now that he has stepped in I am satisfied with my purchase. It seems the confusion came from the original agent who is no longer with them

An
Review №35

Beautiful establishment. Everyone at Metrolina was so kind. Brandon made the car buying experience so easy! Definitely would recommend 10/10

Lj
Review №36

Todays experience was my first time dealing with this company; the atmosphere of the overall experience was excellent and exceeded my expectations of any other car place that I have worked with. The staff is professional in every aspect of the word and will ensure that you leave satisfied. I will beyond a doubt recommend this seller to any and everyone.Worked with Blaine and Justin during our visit, they did an excellent job ensuring that everything is in order before we left.

Ka
Review №37

I recommend this car dealership to anyone that owns or is in the market for a luxury vehicle. They are an independently owned luxury car dealership that has an incredible inventory and the team to back it up. They are equipped to service high end cars for a price you cant find at any other car dealership in the area. I had a check engine light on in my Range Rover and had a great experience with them. I even got my car detailed there and they do phenomenal DETAIL WORK! They have a great team, Alex in the service department was very personable and great to deal with. Highly Recommend.

As
Review №38

Metrolina Auto Group made my car buying experience easy and quick. I contacted them with the car that I was interested in and within a day of me completing my application, I was able to come pick up the vehicle. The paperwork process was very smooth and the staff is very friendly. I purchased my vehicle from Bryan McElhaney and he was very helpful. I will be a loyal customer of Metrolina Auto Group for many years and recommend their services to family and friends, or anyone in the market for a luxury vehicle. The staff is trustworthy, responsive and these guys are truly experts.

Br
Review №39

I love this place Tyler was great! He helped me with my problem didn’t trying to rob me or lie about what was wrong he was very honest! He also had it done the same day he is awesome you have to try him out he has good and fair prices

Th
Review №40

Metrolina Auto Group made my car buying experience pleasurable. I called Ryan Moreno with very specific details of the car I was looking for. Ryans execution was unparalleled. Within 24 hours not only did he deliver, he presented me with a car beyond my expectations! In addition, Metrolina sold my old vehicle! Just a seamless process. I will be a loyal customer of Metrolina Auto Group for many years and recommend their services to family and friends, or anyone in the market for a luxury vehicle. The staff is trustworthy, responsive and these guys are truly experts.

Co
Review №41

Just purchased Audi Q7 at Metrolina, the easiest car purchase experience I have ever had. TeJay was very helpful explaining car options etc . I feel I paid a fair price for car and paperwork was very quick and easy. Car was clean and looked great, Ill be back again thank you !!

M
Review №42

Without a doubt, Metrolina Auto Group is the gold standard of pre-owned luxury vehicles.The quality and condition of these impeccable automobiles may sell themselves, but it’s the Metrolina Auto Group that makes the experience enjoyable and memorable.My most sincere expression of appreciation goes to Brandon Beck for his knowledge of the subject car, attention to details, high integrity, genuine sincerity, and his exceptional customer fulfillment.M. Robinson

Mi
Review №43

This was my second vehicle I bought from these guys. They are just amazing and the owner really takes the time to make a personal effort to get repeat business and customers and continues to strive to be a entrepreneur❤️ Hands up to anybody that comes with their bootstraps on to be a part of something they want to grow. I highly recommend these guys because they really go the extra mile thanks so much for everything

Za
Review №44

Employees were awesome and easy to talk to and were quick to inform me about a Senna they had in the showroom at the time. Very much appreciated

mu
Review №45

Best car buying experience ever! Thanks to KIT. He is professional, courteous and knowledgeable. I love my new purchase! they have a very beautiful showroom and only sell the best!

Ja
Review №46

Anything you need! Fantastic showroom! Phenomenal service! On point! Vehicle transport. State to state. Financing. Great people.

Ro
Review №47

I just purchased my second car in less than a year from Metrolina. I couldnt be happier. Justin was great and so was Ryan. The process was easy and they were wonderful to deal with. Here is the kicker. After driving my car home the next day I had a transmission problem. Understanding that I bought the car as is with no warranty Metrolina would be well within their rights to tell me the transmission was now my problem. They did the exact opposite. They told me right away that they would take care of everything and apologized for my problems (which they couldnt have foreseen). Its easy to be happy about a business when everything goes well, the true mark of customer service comes when something unforeseen goes wrong and they hit the ball out of the park.I will definitely buy my next car from Metrolina and would recommend them to anyone!Thanks Ryan and Justin!

Da
Review №48

Amazing experience, they had what I wanted, were well versed on the cars history, and had current records on the car. When purchasing cars of this caliber, background information makes all the difference. Car is flawless, already done one track day, and the car performed reliably. Definitely will be back for my next car when this one is done.

Ja
Review №49

1st Class Operation. I came from halfway across the country with little time to purchase the car and get it back home. Jason & Justin took great care to make sure everything in regards to the car was just as depicted and that the paperwork was seemless and ready to go. I was in and out in 45 minutes. Thanks again guys! A+

La
Review №50

I bought a great Audi Q7 from Blaine at Metrolina Auto Group last week. Easy and fair to deal with on the trade in the and purchase. Everything was very professional. I would highly recommend them if you are the market for a new car.Lance

Ed
Review №51

I just purchased my first car at Metrolina and it was a wonderful and extremely low pressure affair. They made me feel very comfortable and honestly I have never been through such a low stress car buying process. The knowledge of the market and expanse of the inventory had me saving money, driving my car, and smiling in no time.

Mi
Review №52

I had a great experience with Metrolina Auto Group.I went to Metrolina looking for a specific Audi. Ryan was able to quickly locate the wagon I was looking for at a fair price. Justin and Carlos in finance were able to get me a low rate as a first time buyer, as well as an extended warranty. Im very happy with my purchase, looking forward to driving it for years to come.

Da
Review №53

I received amazing customer service from Tejay. They did not have the vehicle I was looking for on the lot but he found it with no problem and answered all my questions and concerns quickly and accurately. Check him out and I promise you will not be disappointed.

Ja
Review №54

We went to purchase a slightly used Mercedes convertible. Unpretentious, cool and knowledgeable sales rep Jason helped us. There was never any pressure and he was very helpful. The price was actually below value according to KBB and the vehicle was in excellent condition! We had vehicles that we drove at their lot (in addition to the new one) and they happily followed us home with the new ride. We went to several other dealers looking at Mercedes (including Mercedes) and by far I felt like they (Jason) had the most integrity and competitive pricing. Highly recommend for value and service. We bought one of their lesser expensive cars and were treated very well - they have an amazing selection for real car connoisseurs.

Pr
Review №55

Such an amazing place to visit. They take care of customers and the facility.

Ch
Review №56

Really awesome facility with outstanding cars. The staff was easy to work with and did a good job answering all my questions. The atmosphere was clean and inviting. Highly recommend!

Su
Review №57

This was my first time working with this dealership and Blaine was terrific to work with. He was knowledgeable and courteous throughout the transaction process, and the vehicle I purchased, was beautiful. I highly recommend this company if you are searching for a luxury vehicle.

Ha
Review №58

Just purchased a car from Metrolina Auto Group and the experience was exemplary! I wanted one very specific car, Stephen Gardner (general manager) searched until he found the right vehicle for me. When the car arrived it was everything he said it would be.Thank you Stephen! I love my new Mercedes!

Ma
Review №59

If I could, I would give Metrolina Autogroup 10 stars. I found my perfect vehicle on their website, sent a quick message, and within minutes I had a response. I made an appointment to see the vehicle and test drive it, it was love at first site. I was so very pleased with the entire buying experience. NO PRESSURE from our sales manager. Blaine Decker is absolutely amazing. He made my purchase so easy and enjoyable that I’m recommending my entire family buy their next vehicle from him. Did I mention Metrolina’s show room is BEYOND IMPRESSIVE, you name it, they have it and if they don’t, they WILL FIND IT FOR YOU! I truly cannot say enough about my recent purchase! Thank you Metrolina Auto Group! You have a new loyal customer.

an
Review №60

I have made multiple purchases at Metrolina. Each time it was a pleasant experience. Blaine Decker - Sales Associate was extremely helpful Before and after the sale.

Br
Review №61

I recently purchased an S63 AMG Mercedes from Metrolina Autogroup and I actually purchased the car remotely. Blaine and Ryan went above and beyond to make sure everything went as smooth as possible. From doing paperwork remotely to accepting delivery they were there for me at a moments notice each and every time I called. I would recommend this dealer to all my friends and family. Purchase with Confidence!

Ja
Review №62

2nd buying experience at Metrolina Auto Group was even better than the 1st. Top notch dealership with great inventory - nice clean cars, great showroom and friendly buying experience. Finance folks are top notch and they are there to help you. Would definitely recommend this place to anyone looking for a better buying experience.

sc
Review №63

We bought a Mercedes c300. Drove for a week and check engine light came on. Steven at metrolina said bring back he would fix. We were close to Mercedes dealership since still under warranty we took there. Mercedes told us engine had major problems. Called Steven and told him. He told us not to worry about it he would take care of us. That he did. He found us another car way better than we had. When we go purchase another car we will be seeing Metrolina Auto Group.

Mo
Review №64

HIGHLY recommend Metrolina and Steve, he was incredibly kind and no pressure whatsoever, truly made the experience memorable and a BEAUTIFUL dealership as well!

De
Review №65

Couldnt have asked for a better experience at Metrolina. Worked with Jason and his professionalism and knowledge of the business was exceptional! Thanks again Jason! Will be back soon!

Vh
Review №66

Amazing place to buy new and used luxury car.

No
Review №67

Two weeks ago, I bought a 2005 911S from Stephen Gardiner at Metrolina - sight unseen, by telephone description only! I also traded in my 2002 911 to them in similar fashion. Metrolina delivered the Porsche to my Petersburg VA front door and picked up my car. I have to honestly say, there is no better way to buy a used luxury car than through Metrolina. Stephen was extremely professional, courteous, prompt to respond and low key - and delivered more than he promised. I thoroughly recommend this company, their way of doing business and especially Stephen. What a great experience.The 911S is in terrific condition - only problem is that right now there is 4 feet of snow blocking the garage!Thanks Stephen

No
Review №68

I had a great experience with Metrolina. Blaine was very helpful and I was able to purchase a 2015 Jaguar XJL, at an unbeatable price. I plan to buy my next vehicle at Metrolina Auto Group.

Da
Review №69

Purchased a clean low mileage S63 Mercedes from Metrolina six months ago and couldnt be happier. Before I picked the car up I even have their service center European Motorwerks install a Eurocharged tune to the car. They have really low interest rates from a variety of lenders. Would highly recommend .

Tr
Review №70

Great experience with Metrolina. I would highly recommend them. Jason and the rest of the crew went above and beyond to make sure I was satisfied with my purchase.

Ru
Review №71

My experience at Metrolina has always been exceptional. Carl took my car and restored it to showroom quality. He did an amazing job. Eurowise also did a excellent job on my car.

Ma
Review №72

Bought a CLS63 AMG and couldn’t be happier! These guys are super cool and they’ll get you into whatever you’re looking for. Great service. I’ll be going back for my next Benz!

Da
Review №73

The absolute easiest and best car purchase experience EVER. Seriously. I dealt with Matt Hagley who was informative and courteous. He had the car prepped and ready to inspect when I arrived, made the negotiation process painless and even indulged my wish to sit behind the wheel of a bad-ass Aventador in their showroom. Carlos, the finance manager, was equally as courteous and efficient. From the moment I said I wanted to buy the car, it took all of 45 minutes to finish the paperwork before I was driving off the lot. Simply the most painless and efficient car buying experience Ive ever had. Metrolina has earned a customer for life. And you just have to see the showroom, Ive never seen so many gorgeous performance cars assembled in one place before. Eye candy for any car enthusiast.

sc
Review №74

I had a great experience buying my S500 from Metrolina. Jason Defonce my sales guy was fantastic and Carlos (finance) was awesome.Thank you guys

Fa
Review №75

Excellent place, amazing service and great people!!! would recommend this to anyone looking for a car. super efficient!!

Po
Review №76

Great group of people. First met them about a year ago when I bought a 2008 BMW 550i from Ryan Moreno (co-owner). Unfortunately, soon after I bought it the car began having some issues: some big, some not so big, and none of which these guys could have foreseen. They fixed everything, no questions asked. Have stayed in touch with them since then and Ryan is always quick to get back to me. Its rare to find a quality, high-end independent auto dealer that you can trust, but these guys are it. Wont buy a car anywhere else.

De
Review №77

Metrolina Auto Group is an A+++ dealership. I wouldnt purchase a car from anywhere else honestly. Great customer service, great cars, and a great shop! The quality of vehicles are unmatched.

J
Review №78

I have bought 3 vehicles (from Ryan & Justin) and all have been awesome!!! I Have referred several of my friends who have bought Maseratis and Mercedes from them with the same results. I have also used them to consign my Bentley GT, BMW 750 and 2 Jeeps. The consignment fee is very reasonable and makes it easier for me to sell my vehicles. Their showroom is by far the best I have ever seen and I sometimes drop by just to check out the high end cars. I would definitely recommend Metro Auto Group to others. I give these guys a 5 out of 5 for their fridley, knowledgeable customer service. They also have a high end service/repair shop in back were I have all of my vehicles severed now. This is your one stop shop for all high end exotic vehicles.Thanks,Jon SteppeCharlotte, NC

ba
Review №79

I purchased a Porsche Panamera from this dealership. My salesman was Blaine Decker, I got to be real Ive purchased a few cars in my past and have experienced cool salesman until u buy the car and then they want talk to you after the sale, but Blaine has been the best he has done everything and more than he said to help me whenever I have a problem after my purchases. I think he has that old school soul where you treat people the way you want to be treated. And all I can say is thank you and if any one is looking for a nice car try this dealership everyone I have encountered have been very professional and nice and thats hard to find in that industry and ask for Blaine when you go there lol

BR
Review №80

I had a wonderful experience buying my new car. All of the people I came in contact with during the purchasing of my new car were incredible to work with especially Jason Defonce my consultant. This was the first Ferrari I have ever purchased from Metrolina Auto Groub but it certainly will not be my last. 5 Stars all the way around!! Great team of employees

J
Review №81

Great experience. Very fast. After first phone call, handled all transactions and financing through texting. How nice is that? Car was delivered exactly as promised and was exactly what I wanted. I never purchased a car like this through the internet before, but I will do it from now on. If you know what kind of car you want, and the price that you want to pay, this is the way to go. Thanks to Blaine for making it easy and keeping me informed the entire way.

Th
Review №82

Worse mistake I’ve ever make in my entire life.

Cr
Review №83

In love with this car dealership. My sales person Alex Alegria was awesome!!!!!

Ed
Review №84

Metrolina Auto group is the best!! It has been a while since I purchased a vehicle so I was a bit nervous but thank goodness Justin and Darius are awesome, so friendly, patient and will do everything they can to help!! It all went so smoothly and fast I couldn’t believe it! I am sooo appreciative and am now the proud owner of a Range Rover! Thank you so much guys!!... and they even offer redbull lol

Jo
Review №85

Top notch staff here! If you want the best car buying experience in the Carolinas make sure you ask for Tejay. Very knowledgeable and will find you the right vehicle

To
Review №86

I would like to thank the whole metrolina auto group team for making this purchase as easy as possible, i purchased a Rolls Royce Ghost EWB, It was my first time buying a vehicle unseen, i couldn’t be happier, car was just as described, not perfect but at the end of the day it was a used car, the finance team found a bank that offered a lower apr than my own credit union i was approved within minutes, due to weather conditions my flight was cancelled to be able to pick up the car, so they offered me a complete refund and FREE SHIPPING from North Carolina to DALLAS TX!! Blaine and his whole team made this possible until the end, thank you very much!! I would like to recommend this dealership to anyone whos looking for a exotic car at a competitive price!!

Pa
Review №87

As a 20 year old I dont expect for the salesmen to think that I am a serious buyer but when you go to the same dealer twice in one month and it takes over 30 mins for an employee to ask if we need help on a day that you can stand around and watch paint dry I find it absolutely absurd and have definitely reconsidered where I will be purchasing my next car. The management should definitely take a look at who they are hiring. If I could give them a zero I would because their customer service was possibly the worst Ive ever had at a car dealership. I was treated with far greater respect at a Maserati dealership when I purchased my Ghibli. Moral of the story is that I will not be going back and advise that no one spend their money at such an abhorrent dealership.

Be
Review №88

Alex did a great job with the purchase of my R8. Outstanding customer service. 👍

Na
Review №89

Great dealership with good salespeople. I love my car, thanks Tejay!

As
Review №90

Worked with ryan moreno, incredibly knowledgeable and easy to deal with. I’m a customer for life.

Ma
Review №91

Teejay is AWESOME!! Right away I felt like this was a “different” car dealership. No one is hassling you or making you feel pressured. Teejay is super down to earth and has helped with everything! He answered all my crazy questions and worked with me in every aspect of getting a new car. Love the car selection and the ability to find what you want! They have been great and Teejay has been so amazing to work with!! Ask for him!! He won’t let you down!

Dr
Review №92

It has been over a week and within this time I was lied to and ignored. First, the car I was interested in was sold, only to find out a few days later that it in fact was still available. My salesman Darius drug his feet on financing (even though I had my own financing lined up) and eventually stopped calling, texting or even answering the phone. I called the main phone number today to express my complaint and let them know that all I want to do is buy one of their exotic cars. They told me Darius will call you back. I am still waiting on that call..... I am glad that I got this experience over the phone because this would not have gone over well had I made the 300 miles trip up there. Taking my business elsewhere.

Tr
Review №93

By far the best customer service and overall car buying experience that I have ever had. From finding the Mercedes I wanted to getting me below market value, if you shop here, youll never shop anywhere else !!!

Ma
Review №94

Tj Carlos great salesman I bought a quattroporte from them. Good peoples!

DO
Review №95

Just purchased a car from Metrolina Auto Group!! Matt and Justin was awesome very attentive and followed up with me as promised!! Thank you guys a bunch will be back to purchase another car!!

al
Review №96

My name is Alfred G Craig Im updating my purchase of my Masiriti Ghibli I bought my car 7 days ago three days later Im leaving work my battery dead Im left at work with no transportation my salesman Steve tells me its wear and tear like I did it he was no help, they didnt help me get a battery two days later my air condition unit goes out again Im frustrated once again I text Steve for my conditions on my extended warranty he sends me a 1-800 number without any directions I think I made a very terrible investment Im very frustrated in metrolina Im checking my options

Br
Review №97

Superb dealership with AMAZING staff!!! TeJay went above and beyond to assure my purchase was nothing less than PERFECTION.

Sa
Review №98

Super nice people with super nice cars. Such a laid back atmosphere i couldnt have asked for a better experience.

te
Review №99

Great guys to work with, nice facility and unmatched pricing. Good job fellas keep it up!

Ch
Review №100

Took SALEMAN 30min. To come Outside, all cars are exposed to Sun rays and bad weather....at the prices they charge, each car should have a CARPORT.....LOL. HIGH END AUTOMOBILES .....Hey guy I had and appt. Saleman knew I was outside, I drove 2hrs, to get there.... it was very Hot, maybe I should have stepped inside. But I parked next to thee DIRTY AT THE TIME, VEHICLE I CAME TO TEST DRIVE .I WAS TOLD IT WAS A V8. IT WAS A V6. VERY DISSATISFIED, AND DISSAPOINTED...

Information
100 Photos
100 Comments
4.6 Rating
  • Address:6010 Kenley Ln b, Charlotte, NC 28217, United States
  • Site:http://metrolinaautogroup.com/
  • Phone:+1 704-705-2570
Categories
  • Car dealer
Working hours
  • Monday:10AM–7PM
  • Tuesday:Closed
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Offerings
  • Oil change:Yes
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