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Family Auto Cars Inc
3900 Sam Wilson Rd, Charlotte, NC 28214, United States
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Family Auto Cars Inc

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Sh
Review №1

Bought a Volkswagen Routan in March, by July I can’t drive because of a failed transmission. Not to mention, a Toyota Camry battery was inside of the van. I will never come here again!!!

Ke
Review №2

Only reason this is not a one star is because Sheriff is very polite. I bought a 2014 Ford Escape that lasted no more than 36 hours. It broke down less than a minute after flashing engine coolant low. This happened during rush hour in a bad intersection and I caused a three car pile up as a result. I took to a local shop where they replaced a radiator clamp hose and told me the PCV and a bunch of internal routings were backwards. After picking up there, within 24 hours the same thing happened. At this point I knew it was doomed.. After taking to a Ford dealer they told me a full engine repair was needed at minimum. After consulting again with Sheriff, he ended up fixing it up enough to drive home. It is now sitting in a storage unit as I am trying to sell on my own for 80% of what I bought it for. He refused to take back or help me in any other way. Please be careful buying from this place, it was an absolute nightmare for me. Assuming I can get 80% of what I bought it for, the whole thing will cost me over 4.5K. Sheriff is genuine, but they turn a blind to the fact that the cars the buy at action can barley make it off the lot in one piece.

Sh
Review №3

I absolutely love my 2010 Dodge charger!! If youre in need of a great reliable vehicle they have so many options and this is the place to be

Sa
Review №4

This is one of the best places you can purchase a vehicle. The owner is very polite and professional. He will try to help you to the best of his abilities. 100% recommended.

St
Review №5

DO NOT PURCHASE A CAR FROM HERE! Please go to a more reputable place to get your vehicle and spend your money! I financed a car from here ONLY A MONTH AGO and it’s basically the worst decision I’ve made and caused a HUGE headache. I test drove a 2014 Nissan Altima. My mechanic told me about this place so I trusted it. After test driving it the car had 3-4 lights on the dashboard. I asked several times if whatever is causing the lights on the dashboard to be fixed before giving my down payment. Sheriff told me in front of my friend who test drive it with me and my mechanic that he will fix whatever is causing the lights on my dashboard (and also whatever is causing my speedometer not to work). Nonetheless a month later and after being given the run around several times. The problem still is there. Come to find out what might be causing the problem is ALL (4) of my tires are INCORRECT. What dealership sells a car with ALL (4) tires that are the wrong size? And still dragging his feet to fix the issue. Please go to a reputable, PROFESSIONAL place to spend your money. Not here!

Ch
Review №6

This gentleman was excellent to work with during the entire sales process. I highly recommend him as he was very professional and honest.

La
Review №7

Very helpful, helped me buy my first car! Would recommend this place to anybody who’s looking for a car for reasonable prices!

Me
Review №8

I bought a car from this place it’s really good place go to family auto cars to buy your next car it’s cheapest place for good car and great management I really like them

Ra
Review №9

Great cars with great prices, it was the cheapest one in the area and it had great deals. The owner worked with me and I was very happy with the deal.

Sa
Review №10

Very helpful, honest and you will walk away very happy and satisfied! Thank you.

Al
Review №11

I loved family auto cars I bought my first car from them and I had a really good price and a very good car

Ma
Review №12

Its best place ever to buy your car from they are very good pricing ever

Ma
Review №13

This place is perfect, good hospitality, good prices, it was an awesome experience.Thank you so much.

Sh
Review №14

I just let you know I fixed what I promise you to fix and you told me you satisfied with that I don’t know why you wrote all this anyway I saw all your reviews on all stores and shops even grocery stores you work with it’s more than 14 reviews you wrote for every one you work with all bad reviews and I hope everyone look and see all reviews he wrote for everyone and you will know what kind of this person anyway I did the right thing with you and everything I promised you thank you anyway

ra
Review №15

Excellent customer service

Information
1 Photos
15 Comments
4.7 Rating
  • Address:3900 Sam Wilson Rd, Charlotte, NC 28214, United States
  • Site:https://familyautocarsnc.com/contact
  • Phone:+1 980-335-2383
Categories
  • Car dealer
Working hours
  • Monday:9:30AM–3:30PM
  • Tuesday:Closed
  • Wednesday:9:30AM–5:30PM
  • Thursday:9:30AM–5:30PM
  • Friday:9:30AM–5:30PM
  • Saturday:9:30AM–5:30PM
  • Sunday:9:30AM–5:30PM
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