I have nothing but good things to say about Auto Kingdom. Me and my husband bought a Ford truck from the company, and the salesman customer service was one of the best out of all the places we visited in Charlotte, NC. They explained all the details, gave reasonable prices, and made sure we were well attended. I had a great experience at Auto Kingdom.

I bought my first car from Auto Kingdom 2 months ago, & I love my brand new car. The whole process was quick & simple compared to other dealerships in the area. He was helping me around as I was trying to decide which car was best for me. I love how patient he was & wasnt trying to just sell me any car. He took into consideration of all the aspects I wanted in a car and I can honestly say that I love everything. This is the best place in town if you ever want to buy a used car! Also, thank you for making the whole process so easy!

Very nice people!

Rushed me to make a deal on a truck that was misrepresented online....when I didnt want to make a deal on misrepresented truck and gave benifit of the doubt on his other vehicles I was told to hurry up.....10 out of 10 sketchy

Very poor customer service. I called in advance to see a vehicle. I stated that it would be 3 hour drive for me to get there. I was told the vehicle I was interested in was available. Upon arrival i was informed that said vehicle was in the shop. 6 hours driving wasted.

Awesome place. Both Theiy were extremely helpful. We handled everything over email and the phone. They were incredibly dedicated in ensuring we felt great about our deal. The knowledge they all were able to share truly helped us to feel confident that we were getting the exact car we wanted. Truly outstanding experience all the way around!

We were planning to buy a car. We were lucky that Auto Kingdom helped us. He was amazing to work with our budget and showed us all the options we had. He patiently took us for some test drives and told us about the options each car had. I would highly recommend him. He is awesome!

Bought a 2007 gmc 2500 which started out good on the test drive and everything went great, 3 days after I signed the paperwork the truck started acting up. Took it to a dealership to run a diagnostic test (160$) turn out the vane position sensor was bad 900$ fix for that, all was well up until today exactly 2 weeks after I got the sensor fixed and now the gear box has gone out another 1000$ job. Called and spoke to a manager at auto kingdom and he Basically said he couldn’t help me and refereed me to his mechanic. If you’re looking to spend money on a truck shop somewhere else this place isn’t worth the frustration

After searching for a car for so long I was able to find Auto Kingdom. He is the best broker he made it an easy and simple process. He went out of his way to find the car I wanted with all the features for such an unbeatable price. If you are ever trying to purchase a new vehicle you will not regret purchasing from this dealership!

Auto Kingdom was amazing to work with when buying a car. He worked around my schedule and made sure my buying experience was top notch. The whole experience was easy and they definitely pay attention to the high end details. Would highly recommend!

Great price. Quick work. And easy and smooth communication with the owner.Ive recommended a few folks who have asked and would highly recommend this repair shop to anyone.

I had a great experience at Auto Kingdom. He helped me with the proses of buying my first vehicle. He answered all my questions and he was very helpful and professional. I felt no pressure at all and made me feel very comfortable. I highly recommend him.

The easiest car buying experience ever! They are knowledgeable, professional and help you get the car you want without any pressure. You could tell they love what they do AND that they care about their clients. I highly recommend Auto Kingdom.

Very good sales people at Auto Kingdom. They help us buy 2 cars. We are thankful you made it possible for us to have a reliable cars so we can work hard and provide for our family. Appreciate all the help

Just had the best experience purchasing a vehicle. The people at Auto Kingdom deserve to be recognized as one of the top dealers for service, honesty and kindness. They were sensitive to our needs and provided us with all of the information we needed to make a sound decision. I highly recommend Auto Kingdom to everyone. I will be sending my friends there for sure.

This dealership is outstanding and professional. I highly recommend this business. we have bought 2 cars from this guy and they both been reliable and solid. I will not go to any other dealership for used cars.

I had a great experience buying a car from Auto Kingdom. He was careful to walk me through everything I needed to know about the vehicle and the financing process. He was also very responsive when I had a few questions about the car after the purchase. I will definitely be back when the time comes for a new car!

Working with Auto Kingdom to purchase a car in excellent condition was a smooth, honest, and fun, experience! I highly recommend working with him in getting your next vehicle thats a good fit for your needs and budget. He really works with you to make sure youre excited and feel good about what you are purchasing. Thanks!!

Not a good experience. When I was walking on the lot I was nearly ran over twice by employees driving vehicles extremely fast through the parking lot. When speaking to the sales man about the price of the vehicle he elevated the price almost $500 over the original asking price and then blamed the error on the owner of the lot for posting it incorrectly and that he would sell it for whatever the owner listed it for. The salesman also stated the truck had been shipped in from Texas but the ad states that its a local truck. There are some mechanical issues but the ad stated that everything works fine. When I asked if they would fix them prior to purchasing, the salesman evaded the question without giving a specific answer. The salesman never asked if I was interested in trading my vehicle. He seemed as if I was bothering him and he had other more important things to do than deal with me. Overall I wasnt pleased with my visit. If they make some customer service corrections I would possibly be interested in returning to the dealer at a later date.

Super awesome people! Wonderful service all around! I cant say anymore how happy and impressed I am with the service provided and how convenient they made everything for me. Thank you again.

Auto kingdom is a great place to go for a used vehicle. Rick waited for us to get to him from 5 hours away after closing hours. Very honest and up front dealings. It was well worth the 10 hour drive (5 hours one way) to buy our truck from them. We definitely will be telling our family and friends about this place and we will be buying more vehicles from them when the time comes.

Great service and friendly staff! Theyre fast while getting the job done well. Very pleased with my experience here and will definitely be returning for other car needs.

These guys are awesome. Ive bought an car in good condition. They are fully transparent in everything they do. I cant recommend them enough.

I truly wish you could give zero stars because this place deserves just that. I went to their lot today and was absolutely floored at the POOR customer service I received. The hours on their door said they were open today until 7 and the open sign was on, but the door was locked. I should not have to call a car dealership, while ON the lot for someone to do their job and give me information on a car I had full intentions of wanting to drive home today. So, when I called, the man I spoke with (who was currently laying on their couch) informed me that they were just about to be closing but he would help me. When he came to the door, he did not even come out of the building, instead leaned out of the door. I couldn’t even tell you his name because he did not introduce himself. I got the bare minimum information on the bmw I was absolutely living at the moment and was willing to over look the EXTREMELY poor customer service this guy was giving me. I asked him to unlock the car so I could see the inside. When I got done looking at the interior I was REALLY loving it and was wanting to test drive (considering the fact I was wanting to purchase it TODAY). This man went back inside and I did not see him again, and it’s not like I could go inside considering the door was locked. If you want poor service then this place is for you! It’s sad because I truly loved that car and was very interested.

Please do your due diligence and avoid this place. I went yesterday to buy a truck. Test drove it, then went to my bank to get approval. Everything on my end was good to go. All the bank needed was a bill of sale correctly filled out and a picture of title. Went back to the lot after finishing at the bank and gave them the list of needed items. Was told they do not have a title for the truck. I believe they are taking peoples money by charging for doc and licensing but only giving a bill of sale (see below complaints for titling issues) It is called kiting. Please be careful for shady businesses. Get your own financing from your own bank. Usually provides the best protection. Sure saved me from a headache. Only upset now by wasting a full days time and having credit ran for no reason. I did ask when the title would be in and that I would be ok to wait. He said no, that if someone came in with cash he would sell the truck. Please avoid this place like COVID!

Fast and straightforward service!!! Excellent car buying experience!!! If you want a peace of mind and a great deal on getting a new car... I highly recommend Auto Kingdom👍🏼

I brought my car in here for a recall and Ive never record such great customer service at a car dealership before. He was so polite and prompt, he gave me a estimated time my car would be done and he was practically spot on. I also got the surprise of coming back to a clean car. Couldnt ask for more!

Sold me a truck with a fake odometer reading and over $4,000 worth of problems. DO NOT BUY from here, you will get scammed!

Just had the best experience Ive ever had at a car dealership. It was fast and people were incredibly friendly. They really cared for our needs and made sure we had a payment that was affordable. If you want to be treated with complete respect and no games, please stop by Auto Kingdom and join the family of satisfied customers. They are here every day except Sunday.

Excellent experience. I was able to get financing on a really nice truck. Good people. Highly recommend..

Had a great experience here at Auto Kingdom, They were super helpful with the whole process. Super nice guys here at this dealer! Made my !st car buying experience great and super smooth!Definitely recommend this place !

Really pleasant experience at Auto Kingdom. Highly recommend this place for anyone...Especially if youve had some credit issues. They will help you.

I bought a car from them and it was the most seamless transaction and wonderful experience! I will definitely do business with them again!

Bought a 2013 Ford Focus this past Saturday...Mat was phenomenal!!! Not only does the car drive great, the price was exactly what I could afford! Didnt see anything raggedy on the lot. He gave me options for the future as well. Definitely recommending this place to buy a car.

I love my new 2009 Chevy Impala LS. My friend Von hook me up real good! Auto Kingdom is the place everybody who needs a awesome hook up on a high quality and low payments car, SUV or truck. They make you feel part of the family, not an outcast. Thank you To My friend, Brother Von and The Auto Kingdom Family.

This place is amazing. Quick and easy. Love my new whip thank you auto kingdom. The crew is very helpful and can get you into a car the same day

Quick and easy buying experience. all the staff were very helpful and answered all my questions!!

This seemed like a great dealership the shopping and buying process was stress free and very easy. The problems come soon as i drove it off the lot i purchased a 2005 Jeep Grand Cherokee, didnt even get 100ft off of the lot and one of the lights on my dash came on. I turned right around and went right back to see what it was and they said it wasnt a problem nothing was wrong and to bring it back next week if the light stayed on. The following week i took it back and they said they couldnt figure out the problem and that it shouldnt disrupt my driving because it was the passenger airbag light. Another few weeks go by my brakes start to feel funny so i go get my brakes checked out as well as my oil checked and its back to normal. Another 2-3 weeks go by and my oil light starts flashing even though i just got my oil done but, it only flashes when Im going less than 50 MPH or in park with the car on. So I take it to get looked at and the mechanic says I have fresh oil and that its just electrical problems. That very same weekend my engine gives out and basically its 4000-5000 to get a new engine or to get one rebuilt.I called up to Mat and I get the same answer as all the other bad reviews which is pretty much handle it myself. This is a terrible car dealer they just want there money and dont care about the customers getting decent cars. Its no coincidence everyone has electrical and engine problems. Please drive pass this place and choose another dealer!!!!!!

I would highly recommend going to Auto Kingdom. Not only was Rick friendly and accommodating but they handled us with the experience and expertise that every car buyer deserves. My credit was not the best but I walked in and drove out! If you are looking for a car go here before you go anywhere else!

These guys rock. They really take care of their customers. Squeezed me in and saved me an expensive trip to Auto Kingdom for a simple solution to the dreaded check engine light. Then let me know about my burned out headlight I had no idea about. Thanks Auto Kingdom!!

This place is the joint! I bought me a car from here after getting approved months before hand, had switched jobs but still got approved months later. Mateo known as Mat took very good care of my needs and helped me out on what ever he could. Very friendly people also the management team was on point!! Thanks Auto Kingdom very satisfied customer!!

We walked in very professional and the atmosphere was nice and relaxed! we were not pressured in to any sale and was able to purchase the 2006 Honda Odyssey!!! we absolutely love our vehicle and the services rendered.

Simply a bad experience all together they tell you false information and on the way home my engine light came on then I took it back and they said they replaced a sensor... however I had to replace that sensor and the O2 sensor and brakes after they allegedly fixed the issue and all of this was week one of having the vehicle... said they would cover tax,tag and title and yet I get the taxes due with the tag they sent ...TERRIBLE COMPANY!!!

Really good service and helpful. No hassles and will definitely work with you in any case. I highly recommend them!!!

I had been trying to purchase a car at other dealers but they just kept making it harder. I wish i knew about Auto Kingdom when i started shopping around... It would have save me so many headaches!! Mat the sales person is great and very easy to work with! The owners are awsome! I will totally recommend Auto Kingdom to all my friends and family.

Unpleasant staff working there. The guys thst were there a few years ago were cool. Cars didnt look good this time around.

I recently bought 2007 Toyota Rav 4 and the car has been great. I havent had any trouble from the car and I will gladly but another from them. Also they are great people.

They are awesome - highly skilled and absolutely trustworthy.

Great experience, not pressured into buying and rick helped me with any questions i had, i would recommend someone to buy here

Just bought a Honda Accord from them an we luv it. Nice people. Go see Matt hes a very nice young man and very professional

Not Auto Kingdom anymore. It is now called Amigo Auto One. Its a great place. Excellent customer service.

Mat was amazing help, very knowledgeable and helpful and never made us feel pressured to buy a car. Great selection of cars. Very satisfied with service and our new car!

Man these guys are the best they got me together. Customer service is the best hands down

EXCELLENT CUSTOMER SERVICE AND THEY HAVE GREAT PRICES

They have nice cars and they do seem nice. I recently got a car from there and the value would be $8,250 or thereabouts... however, somehow, I didnt notice the many dents all around the car, that the charger fuse was out, that one of the hubcaps didnt match all the rest, that one of my turning lights were about to go out, and that my old headlights were getting dimmer, and now I find out I have to pay for my registration and tags practically a month and a half after getting the car. They had told me they would take care of that but never said how long, though they had implied it would be for a full year. I also come to find out through my former insurance company that the car apparently has a salvage title... dunno if thats true but I personally feel the cars value isnt truly at $8,000... maybe a couple of thousand dollars less than that.

Got a 09 Nissan Rogue within the week the engine light came on. A few days later the brakes start grinding. We take it back and they fixed it, or so we thought. Now a month later the brakes are grinding again and worse this time. We tell them once again the brakes are grinding. He says we can talk to the boss but that’s al we got. They used cheap parts and are risking our safety because they are to cheap to fix it the right way. When I took the car myself to get fixed. The mechanic brought to my attention that the car had been wrecked and it had been flooded. The whole underneath of the car is rusted. I dont recommend this place to anyone!

The banks have the final say very nice sales team

I went in thinking there is no way I would leave with a car without the amount of money i planned to put down thanks to my boy Matt I did just that he got me in a nice 2011 Impala for a nice down payment and low monthly rates I HIGHLY recommend this place if your looking to purchase a used car my car runs great

Bad experience. Engine light came on the same day of purchase. Lost down payment. Returned the car, it was repo by the lender from the car lot and left with $4,000 to pay. I hope a law is passed where car dealers cant sell faulty cars. Do not buy unless they offer a warranty with fast service. I wont recommend anyone to go here.

Please listnl to the negative reviews. This place is horrible. Lies, and dont keep their word! What they end up basically end up saying, is you bought and it doesnt work properly, deal with it. Something went wrong the first month after purchasing my vehicle.NEVER DEAL WITH THESE GUYS!!!LISTEN TO THE REVIEWS!!!

Willing to work with you in payments.

I recently bought a 2007 Toyota Rav 4 and the car has been great. Ive had no problems from the car and I will gladly buy another.

Man they treat me like family I appreciate they customer service real quick and I will be back again I recommend anyone 💯

I had a great experience, they got me into a car with no problem and everyone was very friendly

Very good place to get your new car, will recommend to all my family and friends

I had a great experience here at Auto Kingdom, the staff was very helpful and polite and helped me get my car. Totally recommend this place!

Good customer service, great, prices, cool staff, walked out with a Great car. Happy customer!! Shop, shop shop!

Bad experience the guy at the desk very rude I bought a truck on October 26 2019 and it’s December the 21 and I still don’t have my tittle I called dmv and they said that they didn’t process the paper work till November the 20th truck not ran good for two days broke down, make sure you be careful when purchasing a vehicle there.

Awesome service, very fast and efficient, pleasant experience with auto kingdom, very happy with my purchase

I had a really bad experience.Im from Salisbury N.C and I didnt even make it home the car broke down on the highway. This place is terrible worst place to go. I Do Not Recommend.. Please Go Somewhere Else

Very nice peoples very helpful great cars & trucks

This place will absolutely rip you off. Had to wait almost 3 months to get a damn license plate.

If youre looking for a great used vehicle go see Mateo at Auto Kingdom on Albemarle Road. Hell hook you up!

Got a nice truck just with $900 down, recommend to everyone

First let me say the entire staff was awsome as soon as you walk thru the door,great service,sales and service was beyond great i will be reconmending Auto Kingdom to every one, i am giving them 5 extra Stars Thank you guys so much

Great cars that run awesome and also have great prices and they work with you.

Im only giving this store one star because it is a requirement. This dealership upon first sight seemed like an awesome place to get a car from. The car I purchased back in July is still up on their website and it was a 2006 BMW M5. The car on the outside looks good for the year and mileage. The bad is that the internals of the car had a lot of hidden problems and in the end basically cost me the price of the car to repair and when I reached out the dealership a couple months after buying the vehicle they basically told me it was my problem and deal with it. My car had its engine light blacked out and they acted like they had no knowledge of it! They are doing things that arent right at this dealership.This is not where you want to buy a car from. They dont care about the customer at all as long as they sell you a car. This place is a prime example of the low down and dirty used car dealerships that give the reputable ones a bad name. Stay away from this place.

Do you need a drivers license

Great customer service,very knowledgeable of vehicles,and good selection of automobiles,purchased a 2007 Maxima,no issues,great running car,excellent place to purchase a car !

Great experience buying a truck here. Felt like i recieved a very fair deal

Do not get a car here I have a block volts wagon I been having trouble with the car for a whole year they will give u a car with lots of problems and gives no help

I bought a car from them but the car only had a key to start the car and they promised me a working key that could lock and unlock the doors. Well the they gave a me key and after using it twice it stopped working and we got locked the car. Do not use these shady people. Run from this place and never look back.

Great deals, excellent customer service!

It is a good place to buy a car

Buying a car here was a wonderful experience!

Great people, great service!!! definitely will recommend.

Better have sum money

Recommend to everyone who is looking to buy a car

Great dealership

Nice quick and fast

Great place to get a car

Worst place to by a car from. Prices are way high (not low as advertised on their website.) Not willing to keep their word as far as fixing something on the car that you purchased from them. Just horrible amd I would never recommend buying anything from here.

The vehicle I bought had major engine trouble --- the check engine light came on AS SOON AS I drove the vehicle 200 miles --- I reached out to them and they told me -- they dont sell bad cars for the sake of selling --- dont believe that ....I only tried them because my son bought a car from them as well --- when I told my son what I was going through ---- guess what -- his check engine light was on also ---- how ironic both vehicles needed catalytic converters also -- amongst other mechanical defects --- stay far away

Great place to get a car

Ok prices

Super easy financing

Great service!

Great cars

Good cars

Best place at Charlotte