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Carplus
25350 Pleasant Valley Rd STE 150, Chantilly, VA 20152, United States
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Carplus
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Je
Review №1

I had a very pleasant experience buying a used vehicle at CarPlus. I searched online for the exact car I wanted and this place came up. Scheduled a test drive and knew right away I wanted to buy it.Jerry was very helpful, informative and professional. I was able to finance the car with a low monthly payment. He was upfront and honest about the entire financing process, I never felt pressured or cheated in any way. They even gave me an extended warranty for free. (1 year vs the 6 months advertised)Its always scary reading bad reviews online and thinking youre going to get taken advantage of. My advice is to call ahead, go for a test drive, and decide for yourself. Just because you show up doesnt mean you have to buy a car. You can always leave if you feel uneasy. That was never my experience at CarPlus and will happily recommend them if youre in the market for a used car.

Ri
Review №2

Sam is the most honest manager I can ever met. He helped me with entire process of financing. I found out other dealership I was 4 days ago they lied to me about my credit and the same bank Westlake financial they tried charge me more interest rate. Sam showed and explained me all the details and I m so happy that I met this guy. I will only go to him and will refer him to all my amigos.By the way I bought 2012 f350 super clean with 8% which other dealership offered me rusted truck for more money and 17%Its always good to check all the options

Bi
Review №3

I bought a BMW 2015 from Car plus, with the best price as I have searched around for few months, and am extremely happy. Sam helped me out through the purchase process and explained everything I may need to know. He also owns a body shop, which Ill go to him for my other car needing some body repair. Thanks much Sam, you guys are the best!

Ma
Review №4

The first thing that confronts you is an overcrowded lot to the point where you have to either double park or park across the street and walk. I looked at a used vehicle that had some pretty glaring issues not mentioned in the ad including a nasty drive line vibration. The other vehicle I was looking at was mysteriously absent despite calling to confirm the day before. This could have been something as simple as an unbalanced tire, but the tech insisted that and the warm AC were normal. All of this could be forgiven if the pricing was reasonable, but I was able to get a better deal at the OEM dealership.

Ja
Review №5

Today, I purchased a 2010 Chevy Colorado at an incredible price. Sam and his team are good people, and they will do everything they can to accommodate you. Even though my AC doesnt work, and my LF and LR brakes are shot, the purchase will be well worth it in the end. Thanks Sam!2010 Chevy Colorado - 67k miles- grand total 8.5k ----- Very happy!

bi
Review №6

Great experience all around. Even delivered same day 400+ miles. Thanks Mike and company for your service. Skeptical of online car buying but would do it again if this easy.

Pe
Review №7

I must admit i was a bit skeptical purchasing a vehicle from out of state, but these folks are professionals. They put us at ease and were highly communicative! They took the time to send detailed videos over to inspect vehicle conditions and went as far as to send audio recordings of the vehicles motor. The transport service was fantastic, with the vehicle arriving all the way to our home in 3 days. We HIGHLY RECOMMEND these folks due to their trustworthyness and professionalism. Thanks so much!!! We love our truck. Thanks Jesee!

Do
Review №8

Taking back my critical review, I thought I was being a bit rough.I originally rated this place 2 stars due to the lack of service but now after being there for a bit I didnt realize how busy they actually are. Its amazing to see how many cars they serviceat the same time considering theyre a small local dealership.Theyve replaced my tires for free (and they gave me some really high quality ones too to my surprise) and the manager even offered me a vehicle to use while I wait for the car to be servicedThey definitely did take care of me, although you have to be super patient with them.To summarize my experience here: Theyre very genuine people trying to make a living without haggling the customer. They make sure to take care of you and give you a good price for the car that you purchase. But beware, this is a used car dealership after all so be prepared to take care of your new used vehicle.

Tr
Review №9

Great experience Sam and his team did there very best to get me squared away. When I decided that I didnt want the vehicle that I came to see he took to see other options at another lot and gave me a great deal on the one that I selected. They are my new go to dealership for my work fleet from here out.

Ch
Review №10

Great Customer Service! Easy Business and friendly People. Will definitely buy with them in the future. Recommended 100%

f
Review №11

Good place to buy a car 🚗 Sam I got the tags today. The car is running very good/I will be back to buy another car from you soon. Thanks to all the staff see you soon 😊

Jo
Review №12

BUYER BEWARE!!!After 2 days I was already experiencing issues with my car. They put the wrong size tires on the driver side. Issued me license plate for a state I dont live in. Headlights started to go out after a few months. The hybrid battery is already failing and so is the brake system and it hasnt even been 8 months. Samir is a crook and could care less about the safety issues regarding the car. The mechanics he works with have no clue what theyre doing and each time I brought my car back it got worse. While waiting for service another disgruntled customer came in complaining their car died after a week. Do not trust these reviews as they are from friends and family.

Ug
Review №13

A great place to do business with. Very Professional. Sam was very easy to work with and treated me very well. I had made a deposit on a vehicle and then I determined I couldnt afford it. He gave me back my deposit with no questions asked.

Lo
Review №14

Sam is completely amazing! My daughter needed a car and we got the most fantastic deal! Low mileage, 2014 Ford Focus with $500 off the listed price. Car was detailed, new tires, and new brakes. They even took our old high mileage vehicle off our hands with a great trade-in that was exactly what we wanted so we didn’t have to sell it ourselves. What a pleasure to do business with. Friendly, enthusiastic, and knowledgeable about purchasing and the loan process! If you need a car with low mileage that is safe and reliable, this is definitely the place! Ask for Sam...you won’t be disappointed!

El
Review №15

Excellent place for buying used car. I just purchased a car from CarPlus. Everyone I worked was wonderful! For once I felt like I got a good deal on a car and 6 months nationwide warranty. I love my BMW 535i. Special thanks for manager Sam and his team!

Ya
Review №16

Great service. I financed Mercedes here. All guys were very nice and helpful. They answered all my questions about the process. and it took around 1 hour to fill out required forms. They also do all paperwork for DMV. In addition, they gave me warranty. After some time I got couple small problems in the car and they took care of everything. Will go there back soon to get another car for my Mom. Special thanks to Sam and his team.

Mo
Review №17

Honest and fair business. Mike Mustafa was very helpful

Ra
Review №18

Highly recommend. Sam is the most honest manager I ever seen. He is so patient and helpful. Got great deal very happy

Da
Review №19

I went to look at a car. There was a bit of confusion about when the car would be available which left a bit of a bad taste in my mouth- two people telling me different things about where the car was.The car online photographed nicely but when I went to see if there were issues/ nothing major just cosmetic things inside like stains, dirt etc. if they had been in the photos I likely wouldn’t have driven 2 hours to see it.They also let me test drive it alone.that was a first. Overall they seemed nice enough. Not hagglers, but I didn’t like the condition of the car enough to broach that conversation

Pr
Review №20

The worst experience I have ever had buying a car. This dealership is shady, do not do business with them. I bought a car, first there were multiple issues with the car, it couldnt pass States inspection, then after fixing the problems I am 3 week into the purchase of the car & I still dont have a title, worse still they ended up calling the police on me with a false accusation of trespassing, had to pay $410 to get my car out of impound.You dont have to listen to me if you want to be in the same situation. But if I was you knowing what I know now I will not do any business with this scams.

An
Review №21

I just bought a 2016 Chevrolet Malibu . I have barely driven the car for a week. The car has so many issues. They said the car was sold AS IS I have repair estimate for about $1400.Also their 5 star reviews are fake. Check the one star review & you will get a picture of how they deal with their customers. I wish I had done it before patronizing them.

Sh
Review №22

Really have a good experienced working with Dara and the stuff. I would recommend them if youre looking to buy your next car.

Sk
Review №23

Extremely happy with Sam and car plus in general because of the great experience I had today!!! I went with my friend to buy a car and she received impressive deals that none other could match, along with service from the nicest people. The car is beautiful, my friend is happy, overall five star place and people.

Fu
Review №24

Excellent service and best deals. Thats why I bought all my three vehicles from Carplus. Additionally, Sam helped me to finance the car even though my credit history was not so perfect. Thank you guys for your assistance.

Sh
Review №25

Great Place to buy car. Sam is great and the most honest salesmen I ever seen. I got great rate and great car. my sister will be there this Saturday as well. Thankssss

An
Review №26

Excellent service!Sam was awesome! Have never gotten such a nice deal!!! He made sure the car was checked again and asked to wash it before we left.Surely the place to buy next car!Good luck guys! You’ve been great!

La
Review №27

Very unprofessional! I did a test drive on the car I saw online. The car had multiple issues, first the battery was flat, they changed the battery, when I did a test drive the car was not driving properly, the shocks was terrible, the tire pressure light came on even though the tire pressure was ok.I made complaint to the Manager Sam and was irritated that I had to drive all the way when they could have told me the car was not ok, or at least fix the problems before I got there. He was very rude & unprofessional.What a waste of time.

Sa
Review №28

Super friendly very honest people. Special thanks to Sam. Love my bmw

Em
Review №29

Super great experience!! Bought my first little car and I LOVE IT!! Sam is AMAZING!! He helped me out a whole lot and found the best car for me!!

Tr
Review №30

Great dealership the salesman did not pressure me and was able to get 2012 mercedes c300 at great price. Kudos

Zi
Review №31

Thanks Sam. He is the best. I bought a second car from Sam. He is the most honest dealer I have ever seen. I highly recommend Sam!

Ab
Review №32

They have lots of wonderful cars, we bought what we were looking for 🚗.

Al
Review №33

Great experience love working with Sam. The most honest dealer I ever seen. I personally had terrible experience at used car dealerships but carplus nothing like them if you anybody wants to buy a car go check this guys . Love my Camaro. Thanks Sam I ll recommend everyone to you.

Di
Review №34

The buying experience here was great! They even agreed to get whatever repairs done that my mechanic recommended for the cost of labor. That second part with repairs was not as great. They are not set up to be a mechanic shop. They are a dealership. So they do send cars elsewhere sometimes to get the repairs and maintenance done. The impression I got was that they were super busy and didnt have time to give me the written estimate I kept asking for. And it took longer than expected to complete the work. However, they did give me a loaner car. And they did throw in a couple extra services for free, and charged me reasonably for services rendered. All that being said, I do recommend this dealership. They are very honest and do what they can to please the customer and give them a good deal.

Gr
Review №35

Can not find a word to describe how helpful you guys are. I was looking for pickup truck for a long time and Carplus made it possible . Got super low miles and great priceThanksGreg

Ti
Review №36

Awesome dealer! Best in the area by far. Let me test drive whatever car I wanted. Fair prices friendly customer service! Will defiantly do business again :)

jo
Review №37

Bought a truck close to 2 months ago and still have not received a title. Was told I would receive a title 1-2 weeks after purchase. Called multiple times and its an excuse after another. Temp tags are expired, inspection is expired (cant even drive the truck because of that) going to have to pay to have the truck inspected again now. Still no title, I guess the next step is to get authorities involved to handle this title situation.

jo
Review №38

I put $1000 down on a car, changed my mind about it and when i try to get it back Sam told me he could not refund but i can use it to service any car. Ok cool that is fine, I wanted to get my tires changed on a car using the $1,000 credit, he lied to me told me he was going to order for me multiple times. I called him and texted him many times respectfully about it, no response. I even was patient about it waited a couple of weeks I tried to call again about it and now he is avoiding me.

Sa
Review №39

Thank you Mr Samir I received my tags today i do really appreciate you and your team since I purchased my ML-350 silver 4matic you worked me through the process until the end. I will recommend anybody thats look for reliable car dealer Carplus is the place to be and the best from my experience .Thanks again.

Pr
Review №40

Terrible! Their cars are wack! What a waste of time.

Ch
Review №41

CarPlus has been a fantastic place for me to purchase my last couple of vehicles. Sam is like a brother to me and treats me as such. Frank is always very professional and Eduardo and Carlos and the others in the shop are super knowledgeable and make sure everything is in tip top shape. I highly recommend Carplus and refuse to go anywhere else. Thanks guys 🙏 can’t wait for delivery of the Camaro!!

Ke
Review №42

I was looking every where for the car I wanted. Went to other dealers where they told me either I couldnt get approved or they wanted way to much money down. Car plus not only had the car I been looking for but also, got me approved with a lower down payment. Thank you to all the staff at car plus, for helping me get the car I always wanted and for great customer service. I would definitely come here again to buy a car and would recommend them to anyone.

Ka
Review №43

I really enjoyed working with Mike! He did a great job of answering all my questions and I appreciated his straightforwardness. I highly recommend this company and Mike as a salesperson!

Ir
Review №44

I am so pleased that I found CARplus. I went to several dealerships and found CARplus through Apple Federal Credit Union. I found my used Honda at a lower price and it had all the extras that I wanted, and more. Sam worked diligently with me, and took care of all the little items I requested. I feel as if Sam is family. I will not hesitate to refer Sam at CARplus to anyone. I received excellent service and am so delighted with my Honda .Thank you also Jessica for your help.God bless all of you!

Ju
Review №45

Sam was great! Amazing service and cars! Highly recommend.

Mi
Review №46

These guys were laid back and easy to work with and willing to work with people on down payments and getting your payments where you need them plus for what I paid I didnt want to haggle. Great deal on my 2015 chevy Silverado! I look forward to future business!.... Seriously ppl I aint a computer theyll cut you a deal.

Cl
Review №47

Lets see, I had Frank as my sales rep. I was procrastinated around for a month on a specific vehicle. I was told the vehicle in perfect condition which it wasnt. Then was told to point out what needs to be fixed so i did and was told i was asking to much. Granted most of which needed to be fixed was. I paid the car off in full and didnt receive the title for the vehicle until month and half later from purchase date. Went to register vehicle and couldnt because the vehicle was reported stolen. They had to register it for me thanks to another sales rep Sam and all his help(thanks Sam for all your help). If you do go there i recommend asking for Sam.

Ke
Review №48

Fast courteous, a true pleasure to do business with

al
Review №49

Had the pleasure of talking to Sam and his staff they helped get me a good deal on a van that could be use for work and safe for my kids . If your in need of a good car at a reasonable price and someone who cares Car Plus is the place for you

Jo
Review №50

This is the best place to buy a car, great costumers service

Ja
Review №51

This is essentially a lemon stand. They should call him scam Sam.

Je
Review №52

Quick and easy no hassle. kept in touch with me, everything was ready by the time i arrived. highly recommend doing business with

Jo
Review №53

Very easy purchase. Definitely will work with Sam on the next car!

Jo
Review №54

Sam made buying a car at Car Plus the best car buying experience I’ve ever had with a car dealership . My mom came from out of town to purchase a vehicle on her birthday and would have to drive back home over 800 miles and I knew when we left the Car Plus that we had made the best car purchase ever. My mom absolutely loves her Jeep and I thank Sam for taking car of my mom and our family!

El
Review №55

The only reason why this dealership has such good reviews is because thanks to GODS SUN KING NARUBLAZUES amazing detailing and car washing!!

Mu
Review №56

Communication can be better, the manager promised the missing car mats when complained, they informed the car mats were shipped but never receivedUpdate: Mr. Manager, Im sorry to disappoint you but you are wrong about the response that youve posted. I have already taken the car twice to the service center- I had to change one of bad tires and also replace the clock spring, and I did ignore all the dents and stuffs when I bought the car- which I didnt complain about (because of the excellent price I suppose). Regarding the discounts you mentioned, when I dealt with Mike I already had price finalized over the email (no discounts was mentioned whatsoever) which is why I traveled all the way from PA- so its unfair to talk about discounts when it wasnt part of the transaction I did with Mike. The long negotiation you talked about, I believe that was because you started taking about some fees that Mike didnt mention- after the price was finalized. No reimbursement was made for the floor mats, no $80 was sent rather you said you had it shipped (I wouldnt be complaining if you had sent it on the first place).

Ta
Review №57

Very great experience with Sam, he was very honest in his sale tactics and made sure I was satisfied. If you don’t want to deal with shady dealers come see Sam.

Ed
Review №58

Excellent service 👏

Si
Review №59

They buy damaged cars and repair them with parts from ebay (nothing against ebay, but when you buy BMW you are kinda expecting nice quality parts). Had to visit them(4hr drive for each side) 3 times for repairs they promised when I bought the car. The people are super busy, and have no time to sit and talk about the issues. and yes, its been 2 months, and still havent received my title. Thinking about it all, I would have had better luck some place else.

Bo
Review №60

Carplus is a great place to find a reliable preowned vehicle! I got a little hatch back from them a few months back and straight off the lot the car was in perfect condition and has been reliable on long road trips. The staff was very friendly and were willing to assist me with any questions or concerns that i had. IF YOU NEED A GOOD CAR FOR A GREAT PRICE DON’T HESITATE AND GO TO CARPLUS. I did and im beyond happy 😃!!

Ar
Review №61

Best cars and great service

Fa
Review №62

Great place to buy a car. The owner is great to work with.

An
Review №63

Went to buy a car and the car buying experience here exceed my expectations

Ka
Review №64

Just dont go hereMy account is over 10 years old not fake at all

Jo
Review №65

Great car great people special thanks to Mr. Sam for taking care our family.Highly recommended

Su
Review №66

Thanks to Sam for keeping his promises. Incredibly nice and honest person. Highly recommend

xa
Review №67

Amazing customer service. Our family bought 2 cars from Carplus. We always contact Sam if anyone needs a car in our family . Even he doesnt have it he will get it for us for much less than market value.Thanks

Sy
Review №68

Were not reachable in the 7 days after the purchase. Sold the car with no working seatbelts in the back seat.

An
Review №69

They have a great selection of cars at GREAT prices.

Br
Review №70

I had pleasurable experience buying my used car at car plus in Chantilly in Virginia great service and prices I’m grateful for this business they hooked me up with a sweet discount

Fa
Review №71

Tried to sell us an unsafe car with a broken seat. The car also would shake and make strange noises when braking and turning at lower speeds. Claimed they replaced and inspected the car entirely. The location was also annoying to navigate and difficult to park at.

Os
Review №72

The best dealer at DMV!!!

Ha
Review №73

Dont buy there

Ne
Review №74

5 Star Service

Ma
Review №75

Months ago I bought my car from CARPLUS and found what I was looking for. I am satisfied and happy. Many thanks to Sam and his staff for the good care they gave me that day. 100% recommended and guaranteed 👍Months ago I bought my car from CARPLUS and found what I was looking for. I am satisfied and happy. Many thanks to Sam and his staff for the good care they gave me that day. 100% recommended 👍

Tu
Review №76

These guys are a great.profesoynel service excellent tool. They will do the best they can know. They offer the customer the opportunity to do every turn. Although Im not good, theyve sold me at the lowest price ... I WANTED CARPLUS TEAM ... adam

Mi
Review №77

I bought my car in carplus Sam helped me choose the car and I am very happy the car is going well and I really recommend it !!! Thanks carplus !!!!

Pa
Review №78

I bought a CLS and this dealer took care of me but well !!!! The one that antendio me was Eduardo, look for it if they want a car! Fantastic!!

Wi
Review №79

Thank you very much Sam for having helped me with my 2007 Honda CRV car, he is one of the best dealer, I recommend you, come with Sam, he is the owner and helps the entire Latin race

Information
13 Photos
79 Comments
4.3 Rating
  • Address:25350 Pleasant Valley Rd STE 150, Chantilly, VA 20152, United States
  • Site:https://carplusva.com/
  • Phone:+1 571-291-4070
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:10AM–8PM
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