Wife just purchased a lease through Jacob and it was a great experience! Fair price, would definitely recommend. Jake is very friendly and warm as is the whole team there. Thanks again!

BUYERS BEWARE!!!I have bought and traded cars for over 20 yrs and this was the worst dealership I have ever dealt with. The lack of communication and respect to customers at this dealership is appalling. The vehicle I purchased from this dealership broke down on the side of the highway in less than a week. I also bought and paid for a $1700 warranty for the brakes. Well apparently the vehicle didn’t actually qualify for the warranty they sold us so it was turned down by warranty company. We’ve tried for the last three months to get the refund and to this date have yet to receive it. All they do is make excuses after excuses for everything that has went wrong, which unfortunately is a lot. Thankfully I found Land Rover of Greensboro. They are very courteous have great customer service and treat you like a dealership should when buying a expensive vehicle. My only advice is that if you are willing to spend the money on a Land Rover then do your homework and compare the two dealerships and others for yourself. I sure wish I would have.10/01 Randy’s response to Land Rover of Chantilly:Your dealership has had over 3 months to resolve this matter and have yet to do so. Therefore I’ll be finding a lawyer to speak with the dealership and Land Rover Corporate further on this.

Jennifer and AJ have been great this entire experience! Jennifer stayed late the first visit since I drove from Fredericksburg (over an hour) and I just didnt make it in time and she made an appointment with me on her day off to come in to complete the transaction. AJ was great at making the finance process painless and has been so kind and helpful, even helping with cancelling my warranty on my trade. Land Rover is lucky to have these two! This is my first experience with Land Rover but it wont be my last! They know how to make a customer feel important! Thank you Land Rover of Chantilly and Jennifer & AJ!

Terrance was great with help ordering parts. He made sure I was getting the correct ones and went out of his way to find a part that was considered to be on back order. Give him his raise! I don’t call Jaguar much but the few times I have, Terrance has been the best one!

Jacob the Sales Person at Chantilly Landrover/Jaguar dealership have exceeded expectations over and over again. He us helpful in so many ways, even after selling me by beautiful Jaguar . He response to all my questions and help with me maintenance set up and delivery of my vehicle. He makes sure my vehicle is fully charged as well. He certainly goes above and beyond his call of duty to help his customers.He will definitely have my next purchase and purchases of my friends and family.

I worked with Jake exclusively to buy a defender online and ship it to Colorado. He did a 5 star job in all aspects of the purchase including assisting with finding a private shipping company. We had a couple loose ends to tie up after the sale was complete and the car was delivered and his word was good as gold. I would not hesitate to purchase another vehicle from Jake.

I was looking for the 2022 Jaguar i-Pace. No one in the area had one but Jake Faircloth responded immediately to my email request and promised to get me in one the minute it arrived. After the test drive, Jake and AJ made the purchase process super convenient. Definitely one of the most hassle-free car buying experiences Ive had. Jake has definitely earned my business and his no-nonsense, honest approach will bring me back to Land Rover Chantilly.

I am a range rover Land Rover owner. I am having my SUV doing a service at Range Rovert Chantilly. I dropped off the car on Friday, Oct 1st. I informed Anna, the advisor, that I had commitments over the weekend and needed my car by Saturday, Oct 2nd. Anna said this would not be a problem, so I did not make any other backup plan. But on Oct 2, I was informed that my vehicle would not be available today, and hardly on Sunday, because the service has not been started yet. I am filing a formal complaint here regarding misleading information that Anna gave to me, which has caused me huge inconvenience and financial loss. Please get back to me with a proper resolution, otherwise, I retain the right to escalate this issue with a lawyer. -Robert

Service Department is the WORST I have ever dealt with. Last month when my AC needed servicing I called to book the appointment I was told they were busy but if I waited 2 days they could get it in. When I took the car in I informed the service rep I was l leaving town in 3 days and needed the car. I was told “no problem”. No call that day to pick the car up. When I called later that evening I was told I hadn’t gotten into the shop yet. The next day I called again and was told I was told a new compressor was needed (5 year old Range Rover) and no warranty coverage. I authorized it and reminded them I needed the car in 2 days. After several more calls, including a call to Richard (the general manager) I got the car mi tied before I needed to leave, but at least I got it.Last week I noticed a small oil spot on my garage floor under the rear differential. Took the car in on Wednesday and Hubert (same service rep) checked me in and told me the car would go in first thing Thursday. On Thursday, no call so I called later in the afternoon. Left voicemail for Will. Eventually was called back and told the seal on the diff had gone bad and I needed a new differential (less than 75,000 miles on vehicle). Oh, and by the way, Hubert had been “let go” a couple days ago. Eventually, I was told that they weren’t sure I needed a new differential but only a new seal…hmmm? I asked if it would be ready Friday evening and I was told “possibly” but “definitely” on Saturday. they would call me that evening to let me know. No call Friday evening. Saturday when I called, Will said the tech wasn’t even in but he’d look into getting g a loaner car for me. It’s now Saturday afternoon and no call from Will, no info on a loaner call and no eta on repair.I’m fairly sure this review will get a response that says “they are sorry to hear about my experience.” I noticed all of the poor reviews seem to get the same lame response.

Purchased my vehicle here! Came from 6 hours away and got there after closing hours Ricky and Omar were great to us! Didn’t rush us or anything! Got a call and text from Ricky asking if we made it okay and if we had any questions! Overall great customer service!

I recently bought a used Model X from Land Rover Chantilly. This being a Land Rover/Jaguar Dealer I was weary of purchasing a Tesla from them. However I was impressed by the service and candidness of the staff. Jake Faircloth was a fantastic sales representative. He made the purchasing process easy, even allowing me to shop around for a better price of my car being sold. I highly recommend Jake if youre looking to purchase a vehicle from here!

STAFF WAS WONDERFUL. JENNIFER CARREL IS AN ABSOLUTE GEM. THE BEST CAR BUYING EXPERIENCE I HAVE EVER HAD.

Eric our Service Advisor was GREAT! Fast and courteous service, thank you Eric.

Very impressed with not only the dealership but also my sales representative Jacob Faircloth! I purchased a 2016 Lexus RX350 but I was treated as if I purchased a high end Jaguar! I definitely recommend!

I called Land Rover Chantilly regarding a specific vehicle I was interested in viewing. Jake Faircloth was the sales representative that took my call. I drove to the dealer shortly thereafter and to my surprise, the vehicle was out front waiting for me and perfectly detailed. It is these little details that differentiate a fantastic sales representative from mediocre. Jake made the purchase an easy transaction and is continuing to be available regarding some follow on work.

Had a great experience at Land Rover Chantilly. Would highly recommend them. Jake Faircloth in Sales was outstanding and Hubert/Richie in Service were great as well. Give Jake a call if you are in the market for a new or used vehicle. You wont be disappointed.

Second purchase this year with Jake. He is always a pleasure to do business with and is very knowledgeable.

Hubert is leading the way as a most accommodating and courteous Service Advisor. Without falter, Hubert answers inquiries and maintains open communications that exceed any service experience I’ve ever had. Highly appreciated!! skip

Great experience picking up a used vehicle, Ryan, Omar, and Tatiane were excellent. Pricing was fair, no pressure tactics, quality vehicle. Id go back again for sure.

Worst dealership I’ve ever dealt with. Agreed on price for my trade, drove 5 hours for them to change it when we got there. Saying we needed tires when it was just serviced and didn’t need tires. Has since listed our car for $8,000 more than they traded at. So all the disrespect over $500. Then sold us a damaged vehicle. Never apologized for issues. Spent the whole day after purchasing an expensive vehicle in the shop. Management is dishonest and rude. Heard them say something was wrong when they thought we weren’t listening. Still having issues. The vehicle broke down 3 days later out of nowhere. Sat on the side of the road for 3 hours waiting for Land Rover to get the car. The service department was nice and tried to help but managers put a stop to that. What kind of upscale dealership treats people like they don’t need their business? Apparently Land Rover of Chantilly. This review will be edited after Chantilly makes good on who they claim to be. Vehicle still in the shop. So we will see.

We recently upgraded to the Sport from the Velar. We are thrilled with our choice, especially after taking it out on its first road trip. Not only is it beautiful on the inside and out, it was super spacious and comfortable. We appreciate Jake working with us to find the right fit. He made it an easy and relaxed car buying experience.

I’ve dealt with land rover in Chantilly for more than 2 years now and every time I come in they don’t fail to disappoint me in their service and what needs to be done with my vehicle. They are good at swiping your card for the service but not getting the job done. They fail to give me a call every time to pick my car until I call them (that’s after waiting 1 week or more). It’s convenient for me commute wise and I hope that they change their poor culture they have been carrying every time I visit but it just gets worse.

This place is really great! My wife just bought her second vehicle here. The management was very helpful and the vehicles are perfection at its finest.The 2020 selection is amazing and the deals are ideal with 0% interest on some 2020 models.

When you buy a luxury vehicle you expect a certain level of service to come with it. Unfortunately our experience from not just one dealer but now two different dealerships has been anything but luxury at all. We have received better service from our previously owned Mazda that cost a fraction of the price of our new Range Rover.This dealership service department really got off to a good start until they wanted to fight us on having warranty work done on an obvious body molding issue that came with vehicle when we purchased it. At first two separate issues were being covered under warranty when I dropped the vehicle off for service. Then I get a call from the Service Director Edwin of Chantilly who refused to cover the warranty on our 2021 Range Rover that was driven off the lot 8 weeks ago.The Service Director Edwin tried to say whoever applied the ceramic coating to the vehicle, tried to pry up the pillar on the back of the vehicle causing a small amount damage to install the ceramic coating when I explained that doesnt make any logical sense being a ceramic coating is like a wax applied to the vehicle with a rag and no parts were taken off the vehicle in this process and I proceeded to tell him that this damage could of very well been there when we drove it off the lot and we are just noticing it there at their dealership dropping it off for service, he then began to blame the other dealership and said that we would have to drive back to that dealer (5 hours away) to address the issue. When I asked why would I have to do that when Land Rover is Land Rover and what does it matter which dealer I come to for service and/or warranty work, Edwin continued saying not his problem and that the damage was our fault, not Land Rovers issue and that Land Rover would not be covering the damage no matter who caused it.We will not be investing any future car purchases in Land Rover or Jaguar. Serious disappointment in the way their customers are treated and valued for the price you pay for these vehicles.

This dealership just robbed $6700 with three back to back fake repairs (without resolving engine light issue) in July for my 2013 range rover evoque, very well maintained, single owner vehicle with no complaints until July 2021. I dropped the vehicle in the 1st week of July for regular service and with engine light ON. After delivery of the vehicle, drove it for a day and the engine light was on, brought it to dealer and they kept it for almost 12 days again and the moment I got it home, service required message and engine lights were on. Already they robbed $6700 and third time like charm I took car to dealership within the span of a month and they said it needs $5400 repair and said they can discount it to $4000. This is insane, they have no limit for robbing. Ive spoken to service manager/director to explain why they wasted $6700 for not fixing anything and doing wrong diagnosis. The answer was horrible and he said thats why I drive BMW M3 or M5. I am working on filing a civil suite in this week. Becareful fellas who live around this Chantilly area. I feel lucky that I didnt buy the range rover HSE which I was shoping for. I can dump my Range Rover Evoque and done dealing with Landrover dealers for my life. Ive also complained to Landrover USA. Will see what they uncover. Hope they dont encourage their dealerships robbing customers 🙄 😐

My car has been with their service department for almost a week. I requested for loaner and/or rented vehicle and service guy told me thats not possible, just got off the phone and he couldnt inform me when its going to be done ....more will follow if I do not get a call back

I had the pleasure of working with Farris. Very professional all around during his delivering of exceptional customer service. He knew exactly what we were looking for without having to go well into detail. Very savvy in general! 100% satisfied overall with our purchase!! Highly recommend working with this guy!

I came to see a 2017 Infiniti Q50 redsport and was lucky to have Jake Faircloth as a salesman. Extremely professional and got me squared away within minutes of my arrival. I would recommend him to any of my family or friends.

The worst car buying experience I have ever had. incredibly slow, ineffective and poor at communicating. Car was sold from under me whilst I was trying to get the paperwork done (which was slow). Amazingly bad customer experience.

My first time purchasing an expensive foreign car and doing it long distance was made so much easier and very successful with the support I received from Jake F. He was right there every step of the way and my girlfriend is now the proud owner of a beautiful Porsche Cayman! It was #2 on her bucket list! Thanks again Jake for all your help! Regards, Jack G.

We recently bought our second land rover, a defender, from the Chantilly dealership - Jake delivered personal service and worked to help us find the exact vehicle we wanted. He stayed connected until and after we took delivery.The reason we returned to this dealership? Quality of service. About 10 months ago I scuffed the paint on our ranger rover entering our garage - I took it in to have the damage assessed and the dealership manager happened to be in the service bay at the time. He took a look and rather book it for repair he said he would try and rub out the scuff - more impressive was he did this himself - we like the brand, but service and team engagement is what brought us back.

I booked appointment online and received a notification in my email few days before my appointment. The day of my appointment when I went in the rude person sitting there tells the email doesn’t mean anything to us but we only call and you can now leave because we are busy. I would give it below one star if it was possible. If you are looking for a decent place with good customer service that would behave like a good human being then avoid this place.

Bought my Project 8 here. Great service.

This review is just for jake ! Went to chantilly land rover and jake went out of his way to make sure i was satisfied and went out of his way to get my signature from my home due to some paper work error, i had a good experience with jake !! I wish companies would hire more employees like jake

I worked with Jennifer and Richard (Sales Mgr) on the purchase of my vehicle. I had to wait until the vehicle was ready and as it turned out I was on planned vacation when it became available. Both of them worked with me using face time, lots of pics and really gave me the velvet glove treatment holding the car until I returned back to town. Super easy to work with and they both gave me top-notch service. The purchase process was easy as well. I give high marks to this dealership for their attention to detail, service and friendliness. I recommend them highly!

I came to the dealership and started working with a lady named Jennifer who didn’t think i was qualified to buy a car from this dealership. She quickly passed me off to a salesperson named Jake Faircloth. At first i was concerned but it happened to be the best thing she did. Unfortunately i didn’t purchase the BMW M4 due to finding the M3 i wanted, but Jake provided everything and anything you could possibly ask for in the car shopping experience. There is no doubt that i’ll go through Jake for any of my car purchases and needs in the future. Thanks so much Jake!

I visited Jaguar -Landrover in late February for an airbag error noted during an inspection. During my visit, I was informed of the backlog of cars due to staffing mainly impacted by the pandemic. The service attendant confirmed my appointment for March 4 2021. I dropped my car at the designated time and was informed that my car would not be ready by close of business; subsequently, a loaner would be provided. A couple of days passed, so I visited the location and was informed that my car had been taken into the service area and needed a new airbag. I reviewed/approved the estimate and was told car would be ready by end of week. A week passes, I do not hear anything until March 24th . My service advisor left a voicemail notifying me that a clock spring was ordered to complete the airbag installation as the tech thought this piece came with the airbag. Again, no communication about the additional part nor cost . I contacted Hubert; my advisor, and communicated my frustration with the lack of professionalism, poor communication and length of time for the repair.( 20 days. I simply requested a call from the General Manager or the Service Manager to discuss the matter . Another couple of days passed, Hubert leaves another voicemail stating he had been in contact with his Service Manager who authorized a discount . I was told that the Service manager was in meetings and completing a test drive . I again expressed my displeasure for the lack of customer service from this location . On 3/31/21, I picked up my vehicle without a call from the GM nor Service Manager . I requested to speak with Mr. Martinez who welcomed me into his office. I found Mr. Martinez to be unsympathetic and and lacked integrity as he denied knowing of any issues with my vehicle. He simply stated there were staffing issues service, he was new and addressing the issues. Unethical, unprofessional and the worse in customer service.

Margie Calderon and the team at Chantilly Land Rover were excellent to work with. They were willing to work through pricing over the phone in a good faith manner unlike many other dealerships. They also had everything ready to go upon my arrival to make the transaction as smooth and quick as possible. I shopped around across several states and found the best all around deal and service. Here. Ask for Margie and you wont be disappointed.

Came by here last night was trying to get a key blade made for my Jaguar but the sales person helped me, gave me a battery for my key fob. Too bad I didnt get his name, but very helpful, best customer service ever. I really hope I got his name to recommend him to my friends and family or when I get my car next time, Ill definitely will try to find him.

Ok. So these guys were beyond awesome. I had AJ from finances and Jake from sales. I actually live in Maryland but passed several other landrover dealerships to come to Virginia because these guys made my dream car a reality when all the other dealerships could not. I researched, planned, ordered and waited for my custom vehicle to be delivered and it all happened without a hitch. Jake kept me posted every single step of the way up until my tags were in. I thought it was important that I wait until the very end to give a review so as to show my entire experience from beginning to end. If I had to do it all over again, (which I probably would when Im ready to upgrade) its a no brainer. It would be landrover Chantilly. Ask for Jake!!! He is the very best!!!

Only if there were zero stars. Can not speak to sales but the service department service is terrible. Our previous two services for our Land Rover Discovery have both been awful experiences. The first we were recommended to have both sets of break pads and rotors replaced (front and rear). We received our estimate and based on the cost we decided to get a second opinion. Not only were the OEM parts significantly less we actually did not need to replace the rear break pads and rotors.Most recently we had a check engine light come on. We decided to take it back to the dealer for this since it appeared to be an emissions issue. Based on the diagnostics which cost $400 (found out after the cost is half that at other dealers In the area) they quoted us an $11,000 repair expense. When we started researching the repair it appeared as though the repair should be covered by the 8 year 80000 mile Federal Emissions Warranty. When attempting to discuss with the service manager he accused us of not driving the vehicle hard enough and basically stated there was no such warranty and offered no empathy or assistance in the matter. Only assistance was to tell me call Land Rover direct which I did to open a case which I intend to follow through with.After that conversation we started digging into the quoted parts list and every part quoted could be obtained OEM for half the cost of what Land Rover Chantilly quoted not to mention in our case not all the parts are likely even required. This dealer is assuming people don’t know or understand their vehicles and will blindly accept the service recommendations. Based on this we picked up our vehicle and signed to decline the service. Low and behold our emissions light is no longer on. Not sure if will stay this way but at least I did not blindly give this dealer $11,000 based on their service recommendations.Good service is a dialog and centered around a sound experience and value neither of which this dealer provides. You spend a significant amount of money on a car and specifically in this case a Land Rover or Jaguar you should expect better.

Customer Service in the Service Department leaves much to be desired. Service consultants have no authority to do anything beyond following a script. When I purchased my Velar earlier this year, the front license plate was not installed (I purchased my car at a different local dealership because of color and options). Chantilly was willing to mount my plate when I brought the car in for an inspection (which was not complimentary like most luxury dealerships). The service consultant tells me after an hour that I don’t have the back-bracket to mount the plate the way it should be mounted. So although it’s something required on a vehicle they wanted to charge me for a cheap bracket -huh??? The consultant has no authority to comp a license plate bracket! I didn’t buy my vehicle from Chantilly, so it’s not their issue... After a few minutes he came back to tell me that it was actually there all along.I was also told that my car has 3 recalls (one related to the cooling system), but when I asked if I could leave my car and just get it done, I was told no, we’re backed up. You’ll need an appointment for that.This is NOT what I expected from a Land Rover dealership service department. Guess I’ll be driving past my closest location to a Land Rover service department that values the customer. I’ve owned Acuras and Infinities over the past 20 years and am shocked by the customer service I received at this location. I expect a Land Rover experience no matter which dealership I’m in. I will not be recommending Land Rover Chantilly.Update: I did not get charged for my inspection, so 2 stars

Full service Land Rover dealership in Chantilly. Ive bought two cars here. Great staff.

We bought an Evoque with Margie who was excellent and attentive to all our questions and guided us through the process. She helped us with the SUV new features explaining everything very well. All the staff there were very personable and made for a really great experience all around. I would definitely recommend Land Rover of Chantilly and plan to do repeat business there. Margie thank you so much! Loved your high energy and attitude :)

Jake was our sales rep and was excellent. He was very detailed oriented. We will go to him again when we need our next vehicle. Thanks!

Jake Faircloth took great care of me on a recent used car purchase here. I found them during a lot of internet searches for a specific make/model that I wanted. I was buying from out of state and Jake and Jaguar Land Rover Chantilly in general made the entire process smooth and straightforward. They let me work out details via email ahead of time, had the car detailed and ready when I arrived, and made paperwork painless. The car is great and so was their service. Highly recommended!

Just picked up my Range Rover from Service. Service team was responsive and helpful. They dealt with a warranty issue seamlessly. The work was done on time and according to the budget i expected. Nice job!

I worked for the great sales guy who hustled to find me the product I wanted at the price I wanted. It was an all-cash deal since it was from my credit union... Then the finance guy started coming on and making me sign more and more documents and kept trying to push things on me that I didnt need. He didnt listen to the customer. Im keeping the car two years and hes trying to sell me five year extended warranties!

Spoke to Tim Edney and his support staff over the phone. Everyone was great. I needed details on a previous vehicle they sold. After I had 3 other Land Rover Dealers hang up the phone on me. Tim and his staff where very courteous and where able to give me the information that I needed. I am in the car business and understand the importance of client service, You and your co workers are the definition of great service. Thank you for your help Tim.

My experience with Land Rover Chantilly was amazing. Jake, my sale adviser, understood what I was looking for and gave me a great and superior service, great communication, great knowledge of the product and 100% great experience.

Had a great experience at this dealership. Jacob Faircloth was excellent to work with. I had found the car on the internet and finalized the entire deal in a short time over the phone. Very thorough and answered all my questions. I was driving in from out of town and Jacob had everything ready for me. The car was detailed and ready to go! One of the easiest car purchases I have made. Thanks Jacob! Highly recommended! I will be back.

I got my Defender from here and sales person CK was the best.He help e out to choose right color and explain every detail about the car.This is my 8th car and never experience this much help, very fast pepper work, customer caring, knowledge. Thank you CK

CK did a wonderful job from the first email I sent, thorough the delivery of my new Velar SV Autobiography. Im about 5 hours from the dealership, so I needed to value my trade and get everything sorted out prior to making the trip. They couldnt have made it easier! Our entire deal was wrapped up over email/text within 24 hours. When I arrived at the dealership they had the car ready to go and made sure I was up to speed on all of the features of the vehicle.Thanks to CK and the entire team at Land Rover of Chantilly for a great buying experience!

Fantastic sales and service experience - repeatedly!I have had three purchase experiences - buying a 2012, 2016 and a now 2020 - all new full-size RR.Richard Grzesiak has been my sales manager on each buy. He has a great style, knowledgeable, expeditious with a no nonsense approach. Customer service like I’ve never seen at any dealership. In fact the 2020 purchase was so efficient with this power team, it was done completely over the phone, text & email. THEN....Richard personally delivered the RR to our driveway at our beach home in Delaware. Where we finished up the paperwork and keys dropped in my hand, followed by my huge smile! Unbelievable!Beautiful experience.Thank you very much

My wife got her dream Range Rover Sport HST. It was great working with Tatiane. She knows the entire Land Rover line inside and out. This was very helpful to us. Tatiane made sure my wife got the exact vehicle she wanted down to the smallest detail. Her customer service was exemplary. If fact everyone we met from the General Manager to the Finance Manager were very friendly and professional. Thank you Chantilly Land Rover - I am sure we will be doing business again soon.

Jennifer Carrel helped me with my lease back in October of 2020. She is honest and very pleasant to work with with.

Visited jaguar of chantilly today to purchase a pre owned BMW X5. The sales associate Tati was very friendly and courteous. She made the buying experience awesome. Her sales manager, Dave was great and gave us a good deal on the vehicle. Overall had a great buying experience.

Living in MD, I wasnt planning to head to Chantilly to purchase my used Ford Explorer, no less a Jaguar/LR dealership, but Im glad I did. Salesman Jake Faircloth was honest, transparent and fair and attended to my needs as if I were there to purchase a new luxury vehicle. Never once did I feel presured. I walked away feeing confident in my purchase, and comfortable knowing Jake and LR Chantilly would be there for me if I had any future issues that required resolution.

We just purchased a Land Rover from Jaguar-Land Rover in Chantilly, VA and we can not say enough great things about this dealership. They treated us just like their own family. The entire staff was friendly and helpful but definitely Dave and Amir went above and beyond their job duties to be sure we were 100% happy with our entire experience before we left the lot. Amir was extremely patient with me while I was taking my time and asking so many questions about each vehicle before I finally picked one. We will definitely be back the next time we decide to purchase another vehicle!

We had a super nice experience with Jennifer if i can give her 10 stars, i will definitely do.Best car shopping experience ever. Ask for Jennifer and AZ when you call.

I went there for info on getting a trailer hitch installed on my 2017 Range Rover HSE Td6. They gave me a quote of $2,181.65 for the parts and another $1,116 for labor. I ordered the parts from Land Rover Tampa for $1,347.40 (plus $247.48 for shipping). I guess that extra $834 is to pay for their new showroom (which I walked into on Saturday about 1pm and saw at least 5 employees, not one of which offered my wife or me any assistance).

I had the best experience at this Landrover Chantilly location. The environment was comfortable, professional and my salesman was superb (Faris Turkistani). If your ever in a market to purchase some of the greatest vehicles ever, please come here. You won’t be disappointed.

Amazing experience!!! Me and my husband bought a Range Rover last month and our salesperson was TATI and she did way more than I expected, she went above and beyond. Since from the beginning she was very pleasant to work with, and showed great project knowledge guiding us through the whole purchase experience. I definitely recommend her to all my friends, family and people who are thinking about getting a Land Rover.Our finance manager AJ made everything easy and answered all our questions.I couldn’t have had a better team to work with. Never had any issues as they both were very clear and explained the whole process before and after sale.I will definitely come back and purchase more vehicles from the Land Rover Chantilly location.

Sorry dont ZOOM call here! Female sales person asked me to move because me the customer was disturbing her? Really thats why its called a customer lobby? Gone are the days of a friendly oil change 😒

Always a great experience at Land Rover of Chantilly! The GM, Richard, is one of the best to work with and very helpful when it comes to finding a new vehicle. And CK who prepared all paperwork helped to make the process very smooth. Thank you!

Very nice warm and receptive. The saleswoman Margie was very helpful with providing information and important details. Im looking forward to returning.

Great great experience here! Steven Lindsey and Mike Kirk were extremely helpful in replacing my wheel locks for me!! Literally walked in and got helped right away. The service here is 1000x better than the Land Rover in Alexandria. I highly recommend you come here for work. I especially 100x recommend in seeing Steve and Mike!! Seriously the best!!

Upon arrival I was greeted by the Floor Manager. He referred me to Amir Malik, my Sales Consultant. I have to say this was the most pleasant experience. Everyone was courteous and extremely professional. Dave the GM assisted upon return. He went above and beyond to ensure he had a happy and satisfied client. I will definitely return and hopefully, to secure a Range Rover. I wish I could give everyone there 5 stars. You guys are great!

Purchased a Range Rover from Tati, our sales rep. She was very knowledgeable, courteous, & pleasure to work with. David the sales manager was helpful as well. AJ, provided the finance work, which worked out great.I would highly recommend this team!

Andy Kim went out if his way to resolve an ongoing issue. He was extremely nice and respectful of my issue and took care of me to make things right. Great to see how the right people are helping make this a nice dealership.

I purchased a used quality vehicle from K Z in sales very professional and not pushy, and the service from Anna was outstanding the entire process.

You can tell a lot about a company by how they handle problems. I recently had a leaky windshield, causing water to drip into my fairly new car during heavy rain.I immediately took it to Land Rover Chantilly and couldn’t have been more pleased with the service and support I received. Adam made the intake easy, explaining the thorough check and repair service for this type of issue and quickly got me into a loaner so I could get home (it was 6pm and I had my 6-year old). True to his word Land Rover fixed the issue and replaced not just the windshield but also carpets, some of the console and any other parts they believed could be compromised. It felt very thorough and reassuring - my new car still felt new! Adam and Hubert turned a bad experience into a good one. That’s great customer service - Thank you Land Rover 😀

Margie is an exceptional saleswoman. She needs a raise. Great energy and very will to go the extra mile.

When I visited this dealership, Jake was my sales person. He was very helpful, charismatic, and did not make the process stressful. Jake made sure we were comfortable throughout our experience at this location. I highly recommend him and the dealership.

Customer service is great, insanely overpriced for basic services.

I went to Land Rover of Chantilly to look at a Range Rover Sport that I had my eye on and to get a feel for the dealership and worked with Farris. I knew the vehicle I wanted to look at but didnt really understand all the features of the vehicle. Farris took the time to explain and show me how they worked. He was also very personable and easy to work with. During the process I also worked with Dwayne and AJ. I really liked that there was no back and fourth and I was never pressured or no attempts to talk me into anything. The finance process was fast and AJ really worked to get me the best possible deal. I will definitely recommend Farris, Dwayne and AJ for anyone I know looking for a Land Rover. Great overall experience and I am more than happy with the vehicle I purchased.

I had a great car experience with Amir Malik. I love my new Range Rover. Will definitely be back.

I have dropped of my under warranty Car for engine light check on, they haven’t provided me any loaner car or even rental car, and all they told me is we have no replacement car .but they got me uber instead to drive me back home

Had a great experience with my family buying a car from Amir Malek he has the expertise on the product and was polite with lots of patience not pushy like some new hires and I would highly recommend him to my extended family and friends and always enjoy the Land Rover

Tati Salles-Katako, was an awesome sales rep for me! She made the entire process of buying my new Range Rover Sport easy! Loved how she took the time to explain the features of the vehicle! She made me feel good about leaving Mercedes Benz to Land Rover! I highly recommend her!!

Wonderful experience! They made it really easy on us and we are not the most simplistic/organized people when it comes to buying a new car. But they handled it flawlessly. They worked with our crazy schedules and even stayed open late for us!! Amir walked us through the whole process and made sure we were comfortable with our choice. There was no big over the top pushy salesmanship. Just a guy whom shortly become a friend.

Fantastic dealership and salesmen, especially Amir Malik. I just started my new car search and Amir was very pleasant and took his time to provide me valuable information regarding the Jaguar I-pace. Honest and straightforward without being pushy. Definitely will return to this dealership soon.

Worst car buying experience!! I never seen such a horrible managementLeased a vehicle around new year finance manager messed up the paper works since then they still havent able to fix it. Because every month its under new management and new managers comes in and blames the old managers. At the end I got threatened by the General Manager Richard If i post any negative review about this issue they are not going to service my vehicle.This a terrible dealership and horrible customer service.

Very helpful! Annamarie was attentive and informative throughout the buying process.

Great service, Jake was very helpful and patient by explaining the process and help us chose the right car for us, highly recommended both the dealership and the sale person. We will definitely came back to this dealership with no doubt.

Our sales rep was Margie CalderónShe was very nice and thorough! Maybe a little to thorough for me but I dont hold that against her lolWhat interesting is that a incident happened where Ms Margie and was looking at my (now owned vehicle) and a customer who was dropping off their Range Rover hit our car in the parking lot while it was parked. There was damage (small -$1000 worth) but they took the car anyway. Of course they didnt give us top dollar what the vehicle was worth.However, two great people(AJ in finance) made us feel welcomed and I appreciate them for that.I know this is petty but I wouldve liked healthy snack in the snack machine. There was no special send off after buying their vehicle.I dont regret buying my vehicle atAll!!

We worked with salesman Amir Malik who was very thorough and quickly guided our transaction to a successful completion.

My husband and I purchased a 2020 Discovery and we were helped by Anna Marie. She was very nice, professional and knowledgeable. I really liked that she was direct with her questions so, she knows the kind of vehicle we were looking for. She has very competent with answering all our questions. My daughter was sick that day and she called me the next day and a week later to ask how my daughter was feeling. She’s not only a very professional saleswoman but very caring as well. I would highly recommend her to anyone. Thank you Anna Marie!!!

I had a great experience at Land Rover of Chantilly. I purchased a dealer demo 2018 Range Rover Evoque HSE Dynamic with very few miles. The SUV was immaculate and there were no other SUVs that came close to the options and price that this one had. I worked with Annamarie who was my sales consultant. She was awesome as she explained everything I asked about the SUV. She has a great personality and was very friendly. I highly recommend asking for her help if youre in the Chantilly location. I also had a quick, no-nonsense visit with AJ from finance. He went through all the finance options and just asked what I wanted. It was great purchase experience with the both of them. Thanks for everything!

Worked with Jennifer at Range Rover Chantilly for a Range Rover Sport and had a good experience. Her and the staff at this location was attentive and helpful with getting the exact SUV I wanted.

I recently purchased a Range Rover from Jake Faircloth. Jake did an excellent job from my test drive to delivery my new set of keys.Richard was very helpful reviewing all of the features my Range Rover has to offer.Sia made financing a breeze.You can’t go wrong with this team !

Great customer service from Adam Ajtaji at Chantilly LR. Values our time and communicates very well. Keep it up Adam and see you again!Chrysalis LLC

I currently purchased the 2006 SUV land rover from Chantilly branch.Their overall customer service wasnt the best ever, however I had great experience with Adam. He was just amazing. I went to test driving with him, he was really friendly and helpful. As you talked to him, you can see how much he knows about the car and professional.

My wife and I have been long time customers of Mr. Richard Grzesiak of Land Rover Chantilly for many years. We have been thrilled with our experiences given their professionalism and standards for excellence in new car purchases, trade-ins and their service.

After leasing my vehicle from a dealer that is further away from home, I called on a Saturday morning about an issue with my system connectivity. I was immediately helped by Steve, who was thoughtful and attentive, and then treated like a VIP by Mike, who not only resolved the issue, but also made sure I got some other system updates I needed, to avoid issues in the future. These two are truly the Dynamic Duo, I feel so lucky to have them nearby!

I paid for the annual checkup, paid over a thousand and they never perform full service.

Im driving my second leased rangerover from Chantilly dealership, I highly recommend working with Sean Zee in particular. He is very professional, knowledgeable and the best agent, Ive ever come across while buying or leasing a car. He answered every single question & helped to & beyond to satisfy his client/customer in need. It could be a loaner car, car servicing etc. and even when I was confused which car, model I should proceed with. He understand the customers/clients need and follow/guide to that direction. He is simply the best agent!!

I bought my new 2019 Range Rover Dynamic V8 from Alex! He was great! He responded to my 1,000 questions via text really fast and answered his phone when I called. I never felt like I was dealing with a salesman. Thank you Alex! I finally own my dream car and the buying experience was A+++!

Personally liked everything about this place. Nice and clean building. nice treated cars. Very attentive and nice staff.

Bought a Range Rover from Margie, great sales person to deal with, excellent attitude, and plan to purchase from her again!