ca
carstar auto body, Cerritos
18827 Studebaker Rd, Cerritos, CA 90703, United States
Comments
JA
Review №1

This business is amazing everyone is so caring and so professional I brought in my Acura 2021 tlx they did an amazing job very quick quality and very amazing staff thank you to the very nice women at reception and George for handling our car with so much care

De
Review №2

George was my estimator and he was great from start to finish. He got what was needed from my insurance company, provided me with regular updates and even went out of his way to provide me with the name and number of a place to have my car detailed once repairs were done. Not only was my car done early, it looks like it did the day I bought it. Im thrilled with the results.

Cr
Review №3

The process of getting a car repair is always daunting - finding a rental, the turnaround time of the repair, etc. Browning made the process quick & straightforward. George was awesome at communicating with me about the repair process on my vehicle. Should I ever have to go through another repair, I will definitely come back.

Ju
Review №4

They were all very sweet and attentive and even waited a little longer for me to be able to pick up my car. My car was left beautiful. Can’t tell there was ever any damage to it.Thank you! :)

Ri
Review №5

George took care of my whole car issues! Got everything changed and done before the expected date! Quick prompt service! My car is back up and running!

Le
Review №6

On a scale of 1 to 10 Ill give browning collision a 10 very professional they told me they will be finished on the 22 & finished on the 22 they are very professional Im satisfied with them and my car looks great matter of fact I love my car even more now they did a great job with my paint job Im satisfied and Im also going to refer them to friends and anyone that has a Dodge.

Du
Review №7

George is amazing! I’ve been here twice already for two different repairs and both times he was extremely attentive and helpful. He quoted me on exactly what I needed and was responsive throughout the process. Professional and reasonably priced. George will be my go to guy for future services. Shout out to Fernando for bringing the humor.

Ji
Review №8

The work they preformed was top notch. My problem was the communication between them and me. I was told several thing that were not rue and even after complaining to the manager I was not given the correct information. I was first told 3 days to do the work and it took 3 weeks. Cost me more for a rental than it should.

su
Review №9

Everyone was very nice and helpful which made the process easier. Everything was taken care of very fast and well done.

Ri
Review №10

Got rear ended and they replaced the necessary parts. Repairs look good and maybe I was hoping to see my car like new (since it’s a 2021) like it never happened but I can notice a little detail here are there (a gap between the rear light & rear bumper). I may be expecting too much or maybe have unrealistic expectations. Overall I did like their service.

Ro
Review №11

Although the damage I had was relatively minor, my vehicle had less than 5,000 miles on it when it was hit and run. This business received me with sympathy and professionalism and put my mind at ease. They proceeded to repair and paint the damaged parts and I am totally satisfied with the work they did. I would definitely use them again and you should feel comfortable doing that too.

Ch
Review №12

I had to have my windshield replaced along with my hood and dash repaired due to something hitting me on the freeway. Browning collision was very professional and stayed in contact with me on the expected finish date and updates throughout the whole process. I would recommend this collision shop everytime and will continue to come back if ever needed.

br
Review №13

George was very courteous, patient and helpful throughout the repair process. He got me a loaner so I didn’t have to pay the excess rental charges nor covered by my auto insurance. .

Ke
Review №14

Body shop does great work but sadly thers no parts avalible to compleat my repairs so its a waiting game

am
Review №15

Armando was very helpful, my bumper looks great! Thank you!

Er
Review №16

Had a great positive experience with Fernando Martinez, my estimator. He was professional and knowledgeable. I would recommend anyone who and thanks for having my car fixed and running like new.

Je
Review №17

I highly recommend using Browning. The customer service is great, quick service and they make you feel like you are not just a number to them. The body work on my Tahoe turned out perfect!

Ma
Review №18

Alexis & George were so helpful and kind. Got my Acura back and it looks great!

an
Review №19

I highly recommend going to Browning Collision CARSTAR if you need your car fixed after an accident. My front bumper was damaged after an accident and my insurance recommended Browning. I took my car straight there and I was greeted by George. While he had my car he always kept me up to date. Thank you for fixing my car and making it look brand new again.

De
Review №20

Thank you for providing us excellent service. A+

Am
Review №21

Fantastic. George and team, I’m so thankful. My car looks amazing.

Ro
Review №22

The staff was great and fast about getting my car in and getting it back to me and fixing a problem immediately when I came back to get the car. Fernando is the best give this man a raise!

Ka
Review №23

Mario is awesome! My car was ready on time and looks like nothing ever happened! Super friendly and warrantied for life.

Na
Review №24

Incredible super fast service. Was finished as promised.

Mi
Review №25

This is a high end body shop. They do not fix old cars and only fix expensive cars. Right next to an Acura dealer,which tells you what they fix. High end cars. I wouldnt use this place unless you have the money or an expensive high priced car.

Do
Review №26

They were very professional

Da
Review №27

The staff was nice, the work was done professionally and their was constant communication about my car repair.

Da
Review №28

Great service! Friendly staff. Well-done repair on damaged car.

Lo
Review №29

Save you time and go somewhere else. This shop has no respect for the cars they are working on.I now have more problems with my car then I did when it first came in. I have to return for the third time for them to fix the gas mileage sensor. Before that it was the horn and starter. Which wasn’t a problem before.

fr
Review №30

Very Friendly and helpful staff!!!

Sa
Review №31

Absolutely would not recommend this place to anyone that cares about their car on a personal level. I took in my 16 Mazda 3 in due to an accident to replace passenger doors and it was a total mess. When I got my car back, bits of outside trim were out of place and missaligned. There was wind noise coming inside the cabin because the doors and seals werent put on properly. I went to MY Mazda dealer in Irvine and the problem was taken care of and I had to pay for new door seals. Id rather pay than have them ever touch my car again. 3 times I went back and they couldnt figure out why the wind noise was coming inside! They dont really care or pay attention to detail to anyone’s car. They are absolutely atrocious and unprofessional. DO NOT bring your car here. I would rather recommend Tuttle Click Collision instead.

St
Review №32

Excellent service, outstanding results.

Ja
Review №33

Collision Repair

Information
33 Comments
Rating
  • Address:18827 Studebaker Rd, Cerritos, CA 90703, United States
  • Site:https://carstar.com/locations/ca/cerritos/
  • Phone:+1 562-924-8316
Categories
  • Auto body shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:9AM–12PM
  • Wednesday:Closed
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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