Very professional, transparent, and skilled staff. They took care of my car needs. They made sure I understood the mechanics of everything that needed fixing before going ahead and fixing it. I believe I have finally found an honest and reputable repair shop. Their prices were fair and I will return!
I had my car towed here on Christmas Eve after it broke down. These guys took my car in right away, and fixed it that very day. Everyone was so kind and it was so easy to get my car fixed here. Would definitely use their services again!!
I wasnt happy with Cerritos Collision. I took my car in to get an estimate and when they called me to let me know how much it be I told them I would take it somewhere else for another quote and they told me I couldnt because they had taken my car apart so if they put it back together I would be charged around $250. Thats BS.They NEVER told me that before I left it for the estimate plus they are a rip off for what I had done. Will I go to them again? Not if I dont have to
I have used their services twice in the last two years.2012 - Early August a drunk driver rear ended my 2011 Altima. I dropped off the car on August 6 and it was ready for pick up on August 21st first thing in the morning. They did an amzing job. Cant even tell the difference between a new on the lot vehicle and my car. They texted me, emailed me and call me at every step of the way. If something was delayed, they would communicate with the insurance company and notify me about it. Excellent service Jesse.2011 - Around April of 2011, I rear ended another car that made a sudden stop on the street with my then 2008 Altima. My car was ready within two weeks. However, there was some misscomunication between the insurance company, the body shop, and me. The insurance wanted to charge me for the additional 2 days of rental when it was the body shops mistake for not writing down the right date I was notified of the car being ready.Overall, I would definitely use them again. I didnt give them a 5 star review because of my first experience with them back in 2011. Besides that, excellent service and great quality work.
I was rear ended in my car and had them assess the damage. There wasnt much visible, but I wanted to be sure there wasnt internal damage to the bumper. They didnt detect anything wrong other than a few very minor external scratches. After assessing the situation, they didnt charge me, even though I had no body work done there. The two staff members I encountered were professional, friendly, and helpful.
I had some damage to the hood of my car from rocks flying up on the highway. They cleaned everything, the inside, the windows, the mirrors, the windshield, the entire car just to repaint the hood section. My car looks brand new and its all thanks to Ken and his team. Thanks guys!
Very friendly and they do great work!
Well organized place
Awful