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Johnson Automotive
5020 Old Raleigh Rd, Cary, NC 27511, United States
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Johnson Automotive
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Ka
Review №1

I enjoyed my car shopping experience here and Mr. Charlie Johnson was a great salesman. He treated me better than anyone ever has when looking for a vehicle. I will most definitely send him customers who I know are looking to buy a vehicle. Thank you Mr. Johnson for helping me. I am very grateful that I had you to help me. You are the best!

Al
Review №2

Had a great time. Informative and friendly staff, people that enjoy their work and provide great customer service. At least in my experience.

Ja
Review №3

Was not impressed with the sales team here. They liked to play the numbers game like I dont understand what they are trying to do. They talked down to me. They even told me basically to buy a vehicle at another dealership so thats exactly what I did. Mercedes of Cary earned my business as they were straight up, honest, and treated me with respect as I should be. If they treat you like this dont be afraid to walk out. There are soooo many other choices there on the same little street. Good luck to you!

Dr
Review №4

Owner and sales mgr gave me great customer service

A.
Review №5

In and out in 2hrs. Great buying experience. No hassles to upgrade anything. Would recommend.

Th
Review №6

My service advisor Garrett! Was phenomenal his professionalism is stellar! He is my go to advisor! He is easy to talk to! And you need that when it come to the care of your car! Which is why I’m excited to return my technician who serviced my car Jacob is a cutie!! And he is Platinum certified which means He has done his homework and passed the exams!! and knows what he is doing! He is the only person who will work on Bee! (My car) the prices are fair and the service is great! So bring your car in trust me you won’t be disappointed! For I only accept quality!

Da
Review №7

Our experience with Spencer was outstanding. Hes a good guy and sales person. Someone needs to give him some recognition.

Li
Review №8

Got my last car here will prob get my next car here just need a good deal 😏

Pi
Review №9

We found the car 🚙 online and we reached out to Luke. After discussion and a great video personally made by Luke of the vehicle we made the drive to Cary from N. Myrtle Beach. The vehicle was exactly as advertised and Luke was great to work with. Well worth it. ☑️

Ce
Review №10

My second time visiting thus dealer and no one seems to want to be bothered. Quite a shame because I wanted to lease a suv.

Ti
Review №11

Service department...so far, so good!

Ka
Review №12

They took great care of my daughter. We bought the car in one day and drove it home! It did take All day though so be patient. It was worth it.

De
Review №13

The Genesis service advisor was awesome...

De
Review №14

Good service, friendly staff, nice waiting area.

Mu
Review №15

Visited for service of my new vehicle. The service advisor was courteous and answered all my questions. The parking facility could have been better. Overall all very good experience and i will visit again for my future service needs.

Sa
Review №16

Very good dealer. Friendly service.

Jo
Review №17

Great car buying experience with friendly and helpful staff!

Ma
Review №18

Attentive staff and excellent customer service. Ive had my car serviced here and bought a few accessories, like a roof top carrier. They always take good care of everything, including loaner cars, and a comfortable waiting area.

br
Review №19

Was great!!! Great staff Mr. David Diaz was very helpful and informative. Recommend going there if you are a Subaru fan in Cary and recommend talking with Mr .Diaz or any other staff if he is unavailable at the moment.

Ma
Review №20

Jason was such a gentleman, I advise you to choose him as your advisor next time

Bh
Review №21

Very friendly, customer oriented place. Have great experience buying car and post buy service.

De
Review №22

Very unprofessional service, had an oil change appointment, came on time, waited 1hr 40m then was told need to wait for another 1 hr, decided not to and left. Will never come back there.

No
Review №23

Exceeded my expectations in friendliness. Prices are way better than expected (I got a 45,000 Mile tune up for under 250.) Staff was polite and punctual. Everything went smoothly and fast. I will be returning regularly for tune ups and oil changes!

De
Review №24

The staff seemed preoccupied. The worst thing ever is that there seems to be no distinction on where the front door is, could not park or even pass by with a small prius, seems whoever designed place used all of the available space to make a unnecessarily HUGE showroom to house 30 Genesis models, not even many examples of the Hyundai Cars and Suvs.

Do
Review №25

Prices for service is very high but customer service is excellent

Mi
Review №26

They actually fixed one of my issues but the odd thing is my advisor was trying to tell me about an actuator in my car and i told him another mechanic within his location told me i had to pay 4k to get that issue fixed, he said nah that cant be right......So word of advice single woman DONT believe EVERYTHING THEY TELL YOU GO GET A NUMBER OF OPINIONS. IVE TAKEN IT TO 3 HYUNDAIS. AND THE ISSUE STILL REMAIN. MAYBE ONE DAY ILL FIND A TRUSTWORTHY MECHANIC.

Sh
Review №27

Excellent dealer

Ma
Review №28

Once again my fourth year at this place Sharif feels Johnny finance manager Frankie store manager and everybody else perfect AMAZING WONDERFUL I DESCRIBED THIS PLACE AS ANGLES ARE TRULY THERE TO HELP PEOPLE . ONCE AGAIN THANK YOU JOHNSONS HYUNDAI OF XARY 🙏🏻🙏🏿🙏🏽🙏🏼🙏🏾💙🇺🇸💙🇺🇸🎉😇

An
Review №29

Really enjoyed my experience test driving and buying from Johnson Hyundai. Whole process couldnt have been easier or more seamless. No high pressure sales or false claims to increase your sense of urgency. Ask for Shareef Abdelhalim!

Ji
Review №30

If you need a new Subaru go see Patrick Dunn. Hes a salesman that is different than most. Patrick was great. My wife had difficulty deciding whether she wanted a 2020 Forrester or a 2020 Outback. She drove eac several times. Then color was another choice. Patrick was patient with both of us and I am probably more difficult than my wife. Finally, we purchased a new Outback (Cinnamon Brown). Patrick got us a great deal! Go see Patrick!

om
Review №31

Helpful staff, they are about to expand to make their campus more spacious

Bo
Review №32

Great experience with professional and knowledgeable people at Subaru of Cary.

Wa
Review №33

Had an unexpected and expensive repair needed, not covered by warranty. Service advisor Josh M. went above and beyond to make it right. Again impressed with Johnson auto. Thanks!

Sh
Review №34

Out of the three Hyundai dealerships we have visited johnson Hyundai in cary has been by far the best.

Mr
Review №35

This place really is absolutely awesome. Cheaper than 2 mechanics by over 400$ for a AC condenser. This place is really a totally unorthodox type of dealership in that, you dont have to fight for a good price. Theyll give you a good one to begin with; youll waste your time trying to haggle as theyll give you a deal better than a different dealership where you had to haggle. Great experience.

Ha
Review №36

Hard to find a place to park.

Pr
Review №37

Awesome staff, fast service, willing to accommodate. Thanks guys! Keep up the quality service.

Da
Review №38

Great low-pressure environment. Matt was friendly, open and very knowledgeable. Excellent price on certified pre-owned cars. Excellent service!UPDATE: I just bought a new Hyundai Palisade from Johnson Hyundai, and they did not fail to please. I got what I wanted at a fair price. It will arrive in a few weeks. Thanks, Joe!

Du
Review №39

Very good customer service! Outstanding!

da
Review №40

I cannot say enough about the employees. Best customer service I have ever had.

de
Review №41

They took great care of the warranty work on my wifes Genesis G80.

Ge
Review №42

Great experience! Ask for Mike and Will and they will treat you like family!

Je
Review №43

Recommend you make an appointment online. Great service and fantastic waiting areas.

C
Review №44

Looking with a friend nice people easy to ask questions. Although not the choice of vehicle well run establishment.

Cl
Review №45

Just got my 4th car from this dealership. Very trustful and honest employees. Highly recommend!!!!

Ch
Review №46

They did a great job. My Service Consultant, Fletcher Barbee, was very helpful and very businesslike. Outstanding. I highly recommend this shop.

Ki
Review №47

I hope I never have to buy a car from anywhere else. They helped me get into a car I love i shout their praises. They treat you like a person.

Ja
Review №48

Great service. Friendly and very accommodating. Nicely done decorating too!

Wi
Review №49

Great service and willingness to answer every question I had. Very happy with the respect and level of care they showed me.

Le
Review №50

Very professional and friendly atmosphere. Didnt buy a car due to negative and money not working out. But was treated very well.

To
Review №51

Friendly staff innovative sales channels.

S
Review №52

Bought new vehicle here and taken it here for service a few times. Got a fair price. Sales and service not very pushy but to the point.

Th
Review №53

Michael, our service representative, was polite, informative, and explained everything that we wanted to know. Extremely knowledgeable. The service department had us in and out quickly.

Vi
Review №54

Good timely service. Nice waiting area.

Jo
Review №55

The staff was great to work with and the process didnt take long. You can select your car on line and do the app . Save a lot of time when you get there so theres not much paperwork.

Ki
Review №56

Super nice people. Bought 2 cars for 2 of my children

Fe
Review №57

Service guys on point! Thanks Fletcher!!!

Pe
Review №58

We worked with Darrion for the purchase of a new Subaru Crosstrek. He was knowledgeable, courteous, professional and (very important) did not engage in high-pressure sales tactics to try to close us. We also worked with Joe for the DMV/trade-in paperwork. They both worked to understand our interests and made sure our concerns were addressed.I would buy again from Johnson Subaru and would recommend them to anyone who is in the market for a new car.

As
Review №59

They do a great job. I was working while waiting for my car, they have 2 offices for customers wherein they can setup their office and can also attend meetings without any disruptions.

J
Review №60

Professional and courteous. Trust them with my car.

Ni
Review №61

I went in today for a scheduled recall they fixed it in record time did a wonderful job had a very nice service consultant Frank Lewis help me with the process, kudos

Ch
Review №62

Johnson Hyundai is excellent. I am satisfied.

Pe
Review №63

Hyundai salesman Vincent has great deals on awesome vehicles!

Mi
Review №64

So far super friendly staff. Only been a customer for 3 weeks.

Da
Review №65

Matt Brzozowski was the best sales person Ive ever dealt with hands-down.

Su
Review №66

They had the parts I needed and while I waited for them I got to speak with some of the staff. Seemed to be nice people.

Al
Review №67

Good experience.

Se
Review №68

Beware parking is a nightmare

De
Review №69

Nice to have Saturday service appointments available.

Br
Review №70

Buying experience was great (of course) follow up experience was less than desired. will not buy from again.

Wa
Review №71

Not going to say I hate but was a little disappointed brought a car had it for a week in a half didnt feel right about the car seen a cheaper car ask could I trade was took I had too come up with a another $4,000 dollars dont think that was fair was up under pressure at the time of the purchase, total my 2014 Subaru got a 2017 brought the car home finally after a month there was other things wrong didnt feel like going back they made me feel like I was the a headache to them thats the way I felt.

Pr
Review №72

Exceptional service!

Pa
Review №73

Service center is thorough and has a comfortable place to wait

Wi
Review №74

They give great service and are very friendly

Fr
Review №75

Friendly and extremely helpful

Te
Review №76

Best car buying experience ever

Ch
Review №77

Clean neat and orderly

Al
Review №78

Staff is always very personable.

Ge
Review №79

Consistently excellent service & nice associates!!

Bh
Review №80

They advertise Express routine maintenance with no appointment on their website. However, they dont really entertain walk-ins.

Ei
Review №81

My initial check-up, oil change, filter, and tire rotation was quick and easy. 50 minutes; no charge!

Br
Review №82

I bought a new Alfa Romeo from them and couldnt have had a better experience! The sales staff was friendly and professional!!

Dw
Review №83

Shady car dealership. Lots of bells and whistles to sell cars but generally dishonest scammers.

St
Review №84

Decent cars on show. Slow service.

Ch
Review №85

Great customer service by Tommy Nguyen.

Ph
Review №86

They go out of their way to help you out!

He
Review №87

Once again, great service!!!

Bo
Review №88

Nice waiting area and free snacks

JV
Review №89

Good service department.

Ch
Review №90

Very nice and fast sery

Ta
Review №91

Excellent service appointment

Ma
Review №92

Ot a great experience

Sa
Review №93

Very very very bad customer service the people are very rude, and think if came to them its our need they dont have a obligation to serve us

TY
Review №94

The manager and sales person picked up the ball when dropped by sales team...

Ju
Review №95

Great for vehicles repairs

T.
Review №96

Found a great deal!

Lu
Review №97

Great customer service

ja
Review №98

Sorry service.

Jo
Review №99

Great dealership.

Ri
Review №100

Good service

Information
65 Photos
100 Comments
4.5 Rating
  • Address:5020 Old Raleigh Rd, Cary, NC 27511, United States
  • Site:https://johnsonautomotive.com/
Categories
  • Car dealer
Working hours
  • Monday:10AM–3PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
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